CENTRAL LIBRARY OF THE EUROPEAN COMMISSION (CLB) BRUSSELS READING ROOM RULES. Article 1 Availability of services

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1 CENTRAL LIBRARY OF THE EUROPEAN COMMISSION (CLB) BRUSSELS READING ROOM RULES Article 1 Availability of services The services available in the reading room may be used by: - persons who work for the European Commission or other institutions, bodies or agencies of the European Union, hereinafter referred to as "internal readers", - readers who do not belong to the above category, hereinafter referred to as "external readers". Article 2 Access to the reading room for external readers External readers are allowed to use all the services of the Central Library in Brussels (CLB), but they are not allowed to borrow works. To gain access to the reading room, external readers must contact the Visitors' Office: Building VM-18, office 4/14, tel. (+32 02) , fax. (+32 02) , Biblioaccess@ec.europa.eu. The conditions for gaining access to the Library may be found at: Article 3 Opening hours The reading room and the services of the CLB are accessible from Monday to Thursday from to without a break and on Friday from to The reading room is closed in August and on official Commission holidays. However, a permanent presence is organised in August to ensure continuity of service to internal readers.

2 Article 4 The Library catalogues Two catalogues allow users to search the collections of the CLB: - an ONLINE CATALOGUE, covering the collection acquired since 1978, entitled ECLAS and available on the Internet and on the Commission's internal network. This catalogue may be accessed from the computers available in the reading room. - a MANUAL CATALOGUE, covering the collections acquired between 1958 and This catalogue, on microfiche, may be consulted upon request to the Library staff in the reading room. Article 5 Online searches Via the Library's computers The computers in the reading room are available to internal and external readers for bibliographic searches in the online catalogue and/or other websites of the European institutions. External readers do not have access to the European Commission's internal sites. Readers must refrain from changing the configuration and/or icons of the workstations provided. Via readers' personal laptops The reading room is equipped with free Wifi Internet access, to which readers' laptops may be connected. The librarians in the reading room can help readers with their searches. Article 6 Consulting the collections available in the reading room The reference works available on the reading room shelves (monographs, dictionaries, encyclopaedias, periodicals, newspapers, etc.) may be consulted directly by readers.

3 Article 7 Consultation of works in stock The works which are not available on the shelves of the reading room are stored in the stock room. To consult them, a request form is available at the reading room reception desk. No more than twenty works may be requested per reader and per hour. The maximum waiting time for a work requested by readers in the reading room is one hour, with the average being twenty minutes. Readers may keep the work requested for several days (no longer than a week) in a place specially reserved for this purpose. Article 8 Tidying away works after consultation After they have been consulted, works brought up from the stock room must be left on the trolley available to this effect in the reading room. Reference works removed from the shelves must be left on the tables. Article 9 Copying information Copying information in paper format Only documents belonging to the Library may be photocopied. Readers making copies of works belonging to the Library must comply with: - Belgian copyright legislation, which stipulates that documents may only be copied for personal use (for educational needs or scientific research) and for non-commercial (non-profit) purposes, and that only extracts of documents may be copied, not entire books or issues of periodicals; - Any specific limits or bans on copying laid down in certain cases by authors or publishers. Retrieval and copying of information in electronic format o Electronic publications subject to licence and paid for by the Library

4 Such information, which may only be retrieved using the computers situated on the lower floor of the reading room, may be printed on the spot, but the number of pages should be kept to a strict minimum. In accordance with the rules on copyright, such information may only be used for educational needs or scientific research, and for non-commercial (non-profit) purposes. It is strictly forbidden to download electronic resources, and/or to pass them on to unauthorised third parties, for commercial purposes. o Information freely available on the Internet Such information, retrieved either via the computers on the upper floor of the reading room or via readers' personal laptops, should preferably be downloaded by readers to their own laptop or sent to their address. Such information should only be printed in exceptional circumstances and the number of pages printed should be kept to a strict minimum. For security reasons, CDs or USB sticks may only be used on the computers on the upper floor of the reading room, which are not connected to the Commission network. Article 10 Loans The CLB lends only monographic works. Periodicals and reference works may not be borrowed. Books may be borrowed only by Commission internal readers. The conditions for borrowing works can be found on the Central Library's internal site on MyIntraComm ( Staff of other institutions, bodies or agencies of the European Union may obtain works via their institution's inter-library lending service. External users are not allowed to borrow works. Those wishing to borrow a work may ask their own organisation's library to submit an inter-library loan (ILL) request to the CLB (see Article 11). Article 11 Inter-library loans (ILLs) If the CLB does not have a particular work or periodical in its collections, internal readers may ask the ILL service to look for it in other libraries' collections so that it can be borrowed or copies of extracts made. The Library also lends works from its collections or makes copies at the request of other libraries. External users wishing to borrow a work may ask their own organisation's library to submit an inter-library loan request to the CLB.

5 Loans between libraries are subject to copyright law, which the reader undertakes to comply with when the request is made. Article 12 Behaviour in the reading room Readers are asked to remain courteous in their dealings with Library staff and obey any instructions given by the staff. Readers are asked to respect the peace and quiet of the reading room and the work of other users. The Library's documents are protected by a security system. No document is to leave the reading room without having been duly recorded as a loan. Mobile telephones must be switched off before entering the reading room and may not be switched on again until the reader has left. Smoking, eating or drinking in the reading room are forbidden. Readers may use the drinking fountain in the hall outside the reading room, as well as the café situated on the ground floor of the building. Readers are asked to use the coat stands and umbrella stands made available in the reading room. For security reasons, it is forbidden to enter the Library with suitcases or large bags, which should instead be stored in the lockers provided in the hall outside the reading room. Readers are asked to take care of their personal possessions (wallets, laptops, notes, books, access cards, etc.). The Library cannot be held responsible in the event of theft. The waste baskets in the reading room are intended only for paper, which the Commission will recycle. Article 13 Implementation of these rules All users of the CLB are assumed to have taken note of these rules and to have agreed to abide by them. The rules are presented to each new external user at the same time as their library card. The Library reserves the right to refuse access or withdraw the library card from anyone who contravenes these rules.

6 Any complaints will be dealt with directly by the Head of the Library. A suggestions box is available in the reading room. Brussels, 26 October 2011 Roberta PERSICHELLI-SCOLA Head of Unit