Annual Statistics 2005/2006 Printed, summary version

Transcription

1 Annual Statistics 2005/2006 Printed, summary version Full version available in PDF at

2 CORNELL UNIVERSITY LIBRARY ANNUAL STATISTICS 2005/2006 The Cornell University Library s annual statistical report is prepared by the PSA Research & Assessment Unit. Please direct questions, comments or requests for copies to: Research & Assessment Unit Cornell University 215 Olin Library Ithaca, New York Telephone: (607) Fax: (607) February 2007

3 CORNELL UNIVERSITY LIBRARY ANNUAL STATISTICS 2005/2006 July 1, 2005 June 30, 2006 TABLE OF CONTENTS Report Versions and Highlights from the Full Report...iv-v Size of Collections Summary Table A: Size of Collections over time, Summary Graphs 1-2: Printed vol., non-book, microform, manuscript, serial subscription and networked e-resource trends, Services Summary Table B: Circulation & reserve, document delivery, ILL and reference & instruction over time, Summary Graphs 3-4: Circulation, ILL and reference & instruction trends, Summary Table C: Cataloging and preservation/conservation over time, Summary Graph 5: Cataloging, commercial binding and conservation treatment trends, Expenditures Summary Table D: Total expenditures over time, Summary Graph 6: Total expenditures trends, Facilities and Staffing Summary Table E: Access, facilities and staffing over time, National Rankings Summary Table F: Association of Research Libraries rankings over time, Summary Graph 7: Total library expenditures per full-time student for selected ARL universities, Appendix A: Table of Contents for the Full Version Appendix B: Definitions iii

4 REPORT VERSIONS AND HIGHLIGHTS Report versions available This report is available in 2 versions: this summary version and a full version. Both are available in PDF at The summary version includes the highlights, as well as the summary tables and graphs from the full version. Detailed figures and notes for individual units are available in the full version, which, for the first time, provides links to tables and graphs from its table of contents. Collections The number of print volumes increased by 121,929 or 1.6% (full version Table 1a). This is the smallest number of gross volumes added in the last 15 years, in part reflecting rising costs and the shift to electronic formats. The number of physical serial subscriptions decreased by 1,916 or 3.1% (full version Table 3). This reflects, in large part, the effort underway to eliminate unnecessary and costly duplication of serials in physical and electronic formats. This is the fifth consecutive year the number of non-electronic subscriptions and commercial binds has decreased (Summary Graphs 1 & 5). At the same time, the number of e-journal holdings in the Library Catalog increased by 6,068 or 14.7% (full version Table 4). In the fall of 2005, the Library began a project to move close to 1 million volumes to the Library Annex. With the net addition of 374,178 volumes in 2006, the Library Annex holds over 2.2 million volumes or 28.6% of the Cornell Library s print collection (full version Table 1). The number of slides and filmstrips increased by 12,050 items or 30.4%, reflecting, in large part, a transfer of slides from University Photography to RMC. Services/Usage The number of circulation transactions for library materials decreased by 1.5%, while the circulation of equipment purchased for patrons use in the Library (ranging from laptops for use within the Library, to polling devices used by students in their classes) increased by 11.8% (Summary Table 2). The number of charges decreased by 2.9%, while renewals increased by 4.1%. Total circulation (of all collections and equipment) showed a 0.1% decrease. The volume of Interlibrary Loans (ILL) continued to increase this year. The lending showed a lower rate of increase (1.9%) than borrowing (7%) (Summary Table 2). Similar to last year, Borrow Direct, a service that allows patrons to directly initiate expedited requests after a combined search of the library catalogs of Brown, Columbia, Cornell, Dartmouth, University of Pennsylvania, Princeton and Yale accounted for 33.3% of filled lending and 44.9% of filled borrowing requests respectively (full version Table 8). Library-to-library delivery is a service that allows Cornell-affiliated patrons to request that a book be sent from one library to another for more convenient pickup. Jointly, the libraries that reported in 2005 saw a 33.1% increase in 2006 (full version Table 6a). iv

5 The use of the Library s Enhanced Returns policy, implemented in 2001, which allows patrons to return items borrowed to any library, increased by 7.6%; 16.1% of total returns in 2006 were made at libraries other than the owning library (full version Table 5b). In October 2005, the Library launched a new service to deliver books to faculty members departmental offices. The Library filled 1,280 such requests from October through June (full version Table 7). 17,139 people (or an average of over 100 people per night) used Uris Library between 2 and 8 a.m. during the academic year when Uris is open for study 24 hours, Sunday-Thursday (full version Table 16 footnote). The number of user instruction sessions offered and session participants were up 22.2% and 6.4% respectively (Summary Table 2). The use of the citation management software, Refworks, and the journal table of content delivery service, MyContents, are shown in Table 10. This year, users added 351,237 references (compared to 99,959 for half of 2005) to RefWorks through library databases interfaces as well as manually. The use of MyContents increased, but at a slower pace. At the end of 2006, 1,934 users (a 2.1% increase from 2005) received 10,340 tables of contents electronically from 959 journal titles. The use of the Library Gateway increased by 23.5% from last year: close to 9 million visits to the Library Gateway were tracked by Web analysis software (full version Table 9b). We welcome your comments and questions about this report. The Research and Assessment Unit v

6 SIZE OF COLLECTIONS SUMMARY TABLE A SIZE OF COLLECTIONS OVER TIME Growth Change Item Count ( ) Incr/(Decr) Incr/(Decr) Printed Volumes & Non-Book Materials (Tables 1 & 2a) Printed Volumes 6,830,411 6,975, ,139, ,316, ,477, ,586, ,708, , % Maps 237, , , , , , ,050 1, % Motion Pictures 3,932 4,039 4,044 4,157 4, ,360 4, % Filmstrips and Slides 40,370 40,981 43,362 40,251 37, ,627 51,677 12, % 2 Video Tapes and DVDs 14,623 15,052 18, ,372 22,343 23, ,335 2, % Sound Recordings 90,015 90, , , , , ,765 1, % Computer Files 9,070 9,569 11,484 12,819 15, ,510 17,871 1, % Microforms (Tables 2b) Microfilm 196, , , , , , ,526 2, % Microfiche 6,264,099 6,413,284 6,557,254 6,596,881 6,706,067 6,829, ,905,399 76, % Microcards 139, , , , , , , % Microprints 1,048,409 1,048,409 1,048,409 1,048,409 1,048,409 1,048,409 1,048, % Archival & manuscript materials (in cu. ft.) 3 64,509 65, ,839 67,020 68,299 69,565 70, % (Table 2c) Physical Serial Subscriptions (Table 3) 63,306 64,891 64,559 63, ,937 62,494 60,578 (1,916) (3.1%) Physical Newspaper Subscriptions (Table 3) % Networked Electronic Resources 4 (Table 4) 4,625 9,312 40, , , , ,474 19, % Full-text journals 3,321 5,347 19,616 20,241 29,159 41, ,305 6, % Other 1,304 3,965 21,272 87, , , ,169 13, % Total Percent Notes: 1 Corrected/adjusted count. 2 Increase reflects in large part the transfer of slides from University Photography. 3 Figures for the Medical Archives are in linear feet. 4 Does not include resources exclusive to the Medical College. 1

7 SIZE OF COLLECTIONS SUMMARY GRAPHS 1-2 PRINTED VOLUMES, NON-BOOK, MICROFORM, MANUSCRIPT AND PRINT SERIAL SUBSCRIPTION TRENDS, % 466,117 Printed Volumes Percentage Change from % 10% 5% 0% -5% 7,708,728 8,340,818 70, ,948 Non-Book Material Microforms Archival & Manuscript Materials Physical Serial & Newspaper Subscriptions -10% NETWORKED ELECTRONIC RESOURCE TRENDS, Percentage Change from % 8000% 7000% 6000% 5000% 4000% 3000% 2000% 1000% 0% ,474 2

8 SERVICES SUMMARY TABLE B CIRCULATION & RESERVE, DOCUMENT DELIVERY, ILL AND REFERENCE & INSTRUCTION OVER TIME Total Percent Growth Change Type of Service ( ) Incr/(Decr) Incr/(Decr) Circulation & Renewals (Table 5a) 1,108,500 1,088,573 1,190, ,316, ,310, ,334,447 1,333,685 (762) (0.1%) Library Materials 1,128,719 1,232,478 1,176,363 1,193,375 1,175,901 (17,474) (1.5%) Equipment 2 61,289 84, , , ,784 16, % Enhanced Returns (Table 5b) 47, , , ,821 98, ,641 7, % Percentage of total returns 7.48% % 13.25% 15.01% 14.70% 16.1% 1.36% 9.2% Library-to-library Delivery (filled requests) (Table 6a) 9,938 19,234 9, % Faculty Office Delivery (Table 7) 1,280 Interlibrary Loan - Lending (Table 8) 41,837 38,050 36,151 51,610 57,347 64,215 65,422 1, % Traditional 40,008 39,275 42,424 43,661 1, % Borrow Direct 11,602 18,072 21,791 21,761 (30) (0.1%) - Borrowing (Table 8) 24,706 24,386 25,295 31,454 33,553 37,697 40,340 2, % Traditional 22,590 19,998 20,928 22,226 1, % Borrow Direct 8,864 13,555 16,769 18,114 1, % Reference Transactions (Table 11) 146, , , ,251 4,5 120,228 4,5 115,237 4,6 137, , % 6 Instructional Sessions (Table 12) 1,373 1, ,248 1,197 1,102 1,124 1, % Instructional Session Participants (Table 12) 19,228 17, ,180 18,575 18,787 18,747 19,942 1, % Notes: 1 Corrected/adjusted total. Circulation figures mistakenly excluded Annex charges at other libraries. 2 Includes circulation of laptops, laptop peripherals, digital cameras, calculators, etc. 3 Enhanced Returns policy began in January Corrected/adjusted totals. Figures adjusted in 2006 as Kroch figures for these years included directional as well as reference transactions. 5 Corrected/adjusted totals. Figures adjusted in 2005 as Fine Arts figures for these and earlier years included directional as well as reference transactions. Earlier data to make corrections not available. 6 Changes in reference transactions reflect, in large part, anomalies in reporting. For particulars see full version Table 11. 3

9 SERVICES SUMMARY GRAPHS 3-4 CIRCULATION AND ILL TRENDS, Percentage Change from % 60% 50% 40% 30% 20% 10% 0% -10% 40,340 65,422 1,333,658 Circulation & Renewals Interlibrary Lending Interlibrary Borrowing -20% Fiscal Year REFERENCE 1 & INSTRUCTION TRENDS, Percentage Change from ,942 1, ,873 Reference Transactions Instructional Sessions Number of Participants in Instructional Sessions 0 Fiscal Year Notes: and 2006: in large part, changes in reference transactions reflect anomalies in reporting. For particulars see full version Table 11. 4

10 SERVICES SUMMARY TABLE C CATALOGING AND PRESERVATION/CONSERVATION OVER TIME Total Percent Growth Change Type of Service ( ) Incr/(Decr) Incr/(Decr) Cataloging of Titles (Table 13a) 125, , , , , , ,247 9, % Preservation Activity (Table 14a) 2 Conservation Treatment 64,075 46,178 69, , , , , , % 4 Bound Volumes 62,153 45,633 63, , , , ,588 9, % Unbound Sheets , (210) (27.3%) Photographs, Non-Paper items , , , % Custom Fitted, protective enclosures 1, ,995 5,261 4,256 4, (3,272) (81.2%) Commercial Binding 32,863 38,372 34,704 32,557 28,552 26, ,439 (477) (1.8%) Preservation Photocopying 3, ,793 3,167 4,775 1,538 (3,237) (67.8%) Bound Volumes , % Sheets 2, , ,482 1,217 (3,265) (72.8%) Preservation Digital Imaging 1,794 2,909 4, , , % Volumes 1,794 2,909 2, % Sheets 0 0 1, (637) (82.6%) Photos, Non-paper, Audio etc ,119 2, % Notes: 1 Corrected/adjusted figure. 2 Includes in-house and contract work. 3 IRIS Preservation & Collection Maintenance (PCM) figure includes Save America's Treasures Project items, as well as items from the backlog reduction project. 4 Mann figure includes Bailey Hortorium seed catalog project items. 5 IRIS PCM figures included IMLS Project for Political Americana items. 6 IRIS PCM figures include preservation photocopying backlog reduction project. 7 Digital Consulting & Production Services (DCAPS) did not report its digitization work in full version Table 14a this year. 8 This is the first year digitization work done by other than designated preservation staff, that satisfied preservation purposes, is also reported as preservation work. 9 DCAPS did not provide digitization statistics for preservation for Most digitization is done to improve access. 5

11 SERVICES SUMMARY GRAPH 5 50% CATALOGING, COMMERCIAL BINDING, AND CONSERVATION TREATMENT TRENDS, % 30% Percentage Change from % 10% 0% -10% 66, , Titles Cataloged Commercial Binding Conservation Treaments -20% 26,439-30% -40% 6

12 EXPENDITURES SUMMARY TABLE D TOTAL EXPENDITURES OVER TIME Accumulated CHANGE Unit Incr/(Decr) Library Administration $ 1,648,283 $ 1,938,916 $ 2,386,550 $ 2,387,924 $ 1,969,736 $ 2,134,695 $ 2,587,834 $ 939,551 Library Central Services Administrative Operations $ 1,102,770 $ 1,233,216 $ 1,361,640 $ 1,476,492 $ 1,537,285 $ 1,594,574 $ 1,772,395 $ 669,625 Digital Lib & Info. Technologies 3,430,610 2,530,436 2,563,376 3,238,612 3,306,619 3,837,406 4,013,419 $ 582,809 Preservation 1,449,026 1,392,268 1,617,681 1,498,613 1,214,654 1,074,162 1,023,856 ($425,170) Technical Services 4,059,843 3,183,652 3,629,224 4,023,031 3,973,377 4,547,736 4,467,209 $ 407,366 Subtotal Central Services $ 10,042,249 $ 8,339,572 $ 9,171,921 $ 10,236,748 $ 10,031,935 $ 11,053,878 $ 11,276,879 $ 1,234,630 Unit Libraries Adelson $ 12,801 $ 49,963 $ 54,221 $ 54,221 Africana $ 182,344 $ 128,615 $ 111,514 $ 181, , , ,496 (17,848) Annex 121, , , , , , , ,238 ASTech (Engr., Math, Phys.Sci.,Vet) 2 3,515,184 3,688,201 4,091,650 3,992,967 4,161,451 4,237,698 4,364, ,575 Fine Arts 415, , , , , , , ,386 Geneva Experiment Station 313, , , , , , ,175 11,521 Hotel 1,059,935 1,110,704 1,181,910 1,135, , , ,362 (307,573) Industrial & Labor Relations 1,683,982 1,819,370 1,856,043 1,962,062 1,789,776 1,823,221 1,865, ,846 IRIS (Olin/Kroch/Uris) 3 9,926,095 10,301,662 11,200,234 11,462,127 12,002,287 11,755,457 12,212,207 2,286,112 Law 2,214,648 2,261,244 2,503,479 2,578,959 2,618,695 2,761,667 2,990, ,295 Management 704, , , , , , , ,246 Mann 5,488,581 6,920,592 6,196,501 6,022,213 6,210,646 6,867,636 6,430, ,202 Medical Archives 74,605 59,789 65,319 74,862 73,016 77,462 83,212 8,607 Medical College 3,502,478 3,395,867 3,514,385 3,586,675 3,844,220 3,914,652 4,426, ,627 Music 400, , , , , , ,448 70,831 Rare & Ms Collections 1,727,255 2,031,395 2,007,926 2,208,290 4,571, ,216,678 2,018, ,535 Subtotal Unit Libraries $31,330,154 $33,937,708 $35,174,871 $35,671,957 $38,987,446 $37,026,889 $37,800,974 $6,470,820 Incr/(Decr) GRAND TOTALS $43,020,686 $44,216,196 $46,733,342 $48,296,629 $50,989,117 4 $50,215,462 $51,665,687 $8,645, % CPI & Relative Dollar Value : $ : $ : $ : $ : $ : $ : $ % Dollar Base Value $24,969,206 $24,840,659 $25,979,065 $26,292,685 $26,876,363 $25,815,769 $25,466,017 $ 496, % Percent Change Notes: 1 Adelson Library became CUL's 20th library in May 2004 (expenditures represent partial year for 2004). 2 Effective 2000, Engineering, Math, & Physical Sciences Libraries (EMPSL) organized as a combined management unit. Effective 2005, Vet Library was added to that management unit, and the unit renamed ASTech. 3 Effective 2003, unit was reorganized and renamed Instruction, Research & Information Services (IRIS). 4 Includes $2.5 million purchase of Huntington Free Library Native American collection in June

13 EXPENDITURES SUMMARY GRAPH 6 TOTAL EXPENDITURES TRENDS, % 20% $51,665,687 Total Expenditures Dollar Base Value Percentage Change from % 10% 5% $25,446,017 0% % 8

14 FACILITIES AND STAFFING SUMMARY TABLE E ACCESS, FACILITIES AND STAFFING OVER TIME Total Percent Growth Change Type of Service ( ) Incr/(Decr) Incr/(Decr) Access, Facilities (Table 16) Longest Hours of Operation in a % Staffed Service Points % User Seats 1 5,175 4,844 5,240 5,361 5,118 5,024 5, % 1 Shelving in Linear Feet 2 954, , , , , ,993 1,104, , % 3 Net Square Footage 708, , , , , , ,656 26, % 3 Staffing FTE (Table 17) 4 Academic Staff (2) (1.8%) Non-Academic Staff % Exempt (3) (3.2%) Non-Exempt % Total % Students % Notes: 1 Until 2005, the definition indicated that this count should not include classroom seats. The 2006 definition indicated that they should be included if they are used both for classes and for first come first serve patron use. 2 Represents 100% capacity for all shelving and other storage mediums, such as map and microform cabinets. Note that "working capacity" is often defined as 86% of full capacity to accommodate the interfiling of new acquisitions without damage to materials and avoid frequent collection shifts. 3 Changes due in large part to the completion of the second and third Annex modules. 4 Counts do not include temporarily vacant lines. 5 Ithaca campus only. (Geneva & Medical: if students hired, hired as temps.) 9

15 NATIONAL RANKINGS SUMMARY TABLE F ASSOCIATION OF RESEARCH LIBRARIES RANKINGS OVER TIME (Excludes Medical College) CUL Rank Change Type of Service (Table 19) ARL Member Index u/a 0 CUL Rank Change Salary Average Median Beginning (6) Notes: 1 Index based on volumes in library, volumes added, current serials, total expenditures and total staff. For a description of the index, see: Source: 2 Excludes all law and medical library data. Salaries of directors not included in calculations of averages and medians. Source: ARL Annual Salary Survey: SUMMARY GRAPH 7 $7,000 TOTAL LIBRARY EXPENDITURES PER FULL-TIME STUDENT FOR SELECTED ARL UNIVERSITIES, 2005 $6,000 $5,000 Notes: $4,000 Includes undergraduates and graduates. Expenditures exclude benefits. Source: Full-time student figure not reported for Michigan in $3,000 $2,000 $1,000 $0 YALE HARVARD PRINCETON DARTMOUTH CHICAGO BROWN COLUMBIA CORNELL MIT UC, BERKELEY VIRGINIA PENNSYLVANIA UCLA WISCONSIN WASHINGTON ILLINOIS, UC ARL MEDIAN TORONTO INDIANA TEXAS, AUSTIN OHIO STATE 10

16 APPENDIX A CORNELL UNIVERSITY LIBRARY ANNUAL STATISTICS 2005/2006 July 1, 2005 June 30, 2006 TABLE OF CONTENTS FOR THE FULL VERSION Size of Collections Summary Table A.1: Size of collections over time, Summary Graphs 1 2: Printed vol., non-book materials, manuscript, serial subscription & networked e-resource trends, Summary Table A.2: Printed volumes over time, Table 1 Printed volumes... 5 Table 2a Non-book materials... 6 Table 2b Microform materials... 7 Table 2c Archival & manuscript materials... 8 Table 3 Physical serial & newspaper subscriptions... 9 Table 4 Networked electronic resources over time, Services Summary Table B: Circulation & reserve, document delivery, ILL and reference & instruction over time, Summary Graph 3: Circulation and ILL trends, Summary Graph 4: Reference and instruction trends, Summary Table C: Cataloging and preservation/conservation over time, Summary Graph 5: Cataloging, commercial binding and conservation treatment trends, Circulation and Reserves Table 5a General, reserve and equipment circulation & renewals, by owning library Table 5b Returns Document Delivery Table 6a Library-to-library delivery: filled requests, showing routing from owning library to pick-up library Table 6b Library-to-library delivery: filled requests, by user type Table 7 Faculty office delivery

17 TABLE OF CONTENTS FOR THE FULL VERSION (cont.) Services (cont.) Interlibrary Loan Table 8 Interlibrary lending & borrowing Library Gateway and Related Electronic Services Table 9a Library Gateway hits, Table 9b Library Gateway hits, views & visits, Table 10 Related electronic services Reference and Instruction Table 11 Reference transactions Table 12 User instruction Cataloging and Processing Table 13a Cataloging of titles Table 13b Cataloging & processing of manuscript materials Preservation and Digitization Table 14a Preservation activity Table 14b Digitization Expenditures Summary Table D: Total expenditures over time, Summary Graph 6: Total expenditures trends, Table 15 Expenditures, by library and category (salaries, benefits, library materials, postage & binding, operating) Facilities and Staffing Summary Table E: Access, facilities and staffing over time, Table 16 Access, facilities Table 17 Staffing

18 TABLE OF CONTENTS FOR THE FULL VERSION (cont.) Cornell Institute for Social and Economic Research (CISER) Data Archive Table 18 Resources & services National Rankings Table 19a Cornell s ARL Membership Index rank, Table 19b Top 20 ARL Member Index-ranked libraries, Table 19c Cornell s ARL rankings for average, median & beginning professional salaries, Table 19d Total library expenditures per full-time student for selected ARL universities, Additional Notes Definition of Terms

19 APPENDIX B DEFINITION OF TERMS Added: Added physical units or titles are those units or titles that have been cataloged according to Anglo-American Cataloging Rules or for which other inventory records have been made available to users (e.g., minimal or provisional catalog records, accession records, or records in a database file). Association of Research Libraries (ARL): A 123-member association of North American research libraries, of which Cornell is a member: Audiovisuals: Materials that are displayed by visual projection or magnification or through sound reproduction, or both, including sound recordings, motion pictures, video recordings, etc. Book/monograph: A non-serial publication of any length bound in hard or soft covers or in loose-leaf format. Includes sheet music and Braille. Borrow Direct: A rapid book request and delivery system. It enables Cornell faculty, staff and students to search the combined library catalogs of Brown, Columbia, Cornell, Dartmouth, University of Pennsylvania, Princeton and Yale, a collection of over 40 million volumes, and directly request expedited delivery of circulating items. Circulation: The act of lending an item from the library's collection for use generally (although not always) outside the library. This activity includes charging, either manually or electronically, and renewals, each of which is reported as a circulation transaction. Computer files: Computer-readable disks, tapes, CD-ROMs and similar machine-readable files comprising data or programs that are locally held as part of the library s collection available to library clients. Includes only those items received in physical form. Enhanced returns: Circulating items returned at other than the owning library. Expenditures: Includes all funds that come to the library from the regular institutional budget and from sources such as research grants, special projects, gifts and endowments, and fees for service. Does not include encumbrances of funds that have not yet been expended. Finding aid: A document that describes an archival or manuscript collection and the person or organization that produced it, as well as a list of the contents that tells users how the collection is structured and where to find particular materials in it. 14

20 DEFINITION OF TERMS (cont.) Equipment circulation: Circulation transactions of items that are not part of the general collection, such as laptops, laptop peripherals, digital cameras, calculators, etc. Laptop activity is recorded separately from that of other equipment. Faculty office delivery: A free service that allows Faculty members to request library books for delivery to their department mailroom or administrative office, Monday through Friday, during regular office hours. Requests are limited to book materials from the regular circulating collection of the Ithaca and Geneva libraries; journals, videos, or other special collection items are excluded. Gate counts: Number of times a person was counted visiting the library. Includes anyone entering the library: patrons, staff, etc. In-library use counts: Counts of items reshelved, but not checked out. Instruction sessions: Information contacts in which a staff member, or a person invited by a staff member, provides information intended for a number of library clientele and planned in advance. Information service to groups may be bibliographic instruction, library use presentations, or cultural, recreational or educational presentations. Presentations both on and off the library premises are included as long as they are sponsored by the library. If the library sponsors multi-session or credit courses that meet several times over the course of a semester, each session is counted; however, for courses with a constant enrollment, each participant is counted only once. Does not include training for library staff, sessions given for people not considered part of the library s clientele (such as sessions at library conferences), or meetings sponsored by other groups using library meeting rooms. Interlibrary loan: A transaction in which library material, or a copy of material, is made available by one library to another upon request. It includes both lending and borrowing. The libraries involved in interlibrary loan are not under the same administration or on the same campus. Library-to-library delivery: A service that allows Cornell-affiliated patrons to request that a book be sent from one library to another of their choosing for more-convenient pickup. Manuscripts: Works written by hand or keyed, including books, dissertations, letters, speeches, music, legal papers and printed forms completed by hand, as well as collections of such materials. Includes archival material. Microforms: Photographic reproductions of textual, tabular or graphic material reduced in size so that they can be used only with magnification. The two main types of microforms are microreproductions on transparent material (microfilm, microfiche, aperture card, ultrafiche) and reproductions on opaque material (microprints, microcards). Each microcard, microprint and piece of microfiche is counted separately. MyContents: Part of the MyLibrary personal electronic services, MyContents allows users to select tables of contents of journals to be sent to them via or over the Web in formats they specify as they become available. 15

21 DEFINITION OF TERMS (cont.) MyDocument Delivery: Part of the MyLibrary personal electronic services, MyDocument Delivery is a fee-based electronic document delivery through which faculty, students and staff may request copies of journal articles, book chapters and other materials located in the print collection of CUL. Documents are scanned and made available on the Web as PDF files. The service is free for: material from the Library Annex; patrons with permanent or temporary disability; and patrons whose regular address is a remote location, such as the Lab of Ornithology. Non-book materials: Includes: materials displayed by visual projection or magnification or through sound reproduction, or both, including sound recordings, motion pictures and video recordings, and graphic materials; maps; and computer files. Number of user seats: Seats provided for users for reading or studying with or without equipment. Includes seats in carrels and in seminar and study rooms. Excludes classroom, lecture room or conference room seats that are never open to the public for general seating. Preservation/conservation: Conservation includes remedial and protective treatment (both mechanical and chemical) of bound volumes, manuscripts, maps, posters, works of art on paper, photographic materials, magnetic tapes and other library materials to restore them to usable condition and/or to extend their useful lives. The intent is to preserve information in its original form. Preservation involves the reproduction of materials (e.g., the copying of information onto the same, similar or new media). Preservation digitization includes only that digitization done to replace deteriorated items, guard against the loss of materials due to normal use, or permit greater use while guarding original materials from excessive use. Printed volume: A single physical unit of any printed, typewritten, handwritten, mimeographed or processed work, distinguished from other units by a separate binding, encasement, portfolio or other clear distinction, which has been cataloged, classified and made ready for use. This is typically the unit used to charge circulation transactions. Includes monographs and bound volumes of serials, including government documents. Reference transaction: An informational contact that involves the knowledge, use, recommendations, interpretation or instruction in the use of one or more information sources by a member of the library staff. The term includes information and referral service. Information sources include 1) print and non-print materials; 2) machine-readable databases (including computer-assisted instruction); 3) the Web; 4) the library's own catalogs and other holdings records; 5) other libraries and institutions through communication or referral; and 6) persons both inside and outside the library. When a staff member utilizes information gained from previous use of information sources to answer a question, it is reported as a reference transaction even if the source is not consulted again during this transaction. Directional transactions are NOT counted as reference transactions. Includes transactions in person; by phone/fax; and via , a library s Website or other network communication mechanisms designed to support digital reference. 16

22 DEFINITION OF TERMS (cont.) RefWorks: A citation management package made available campus-wide in January Citation management software allows a user to organize and retrieve information such as citations for books, articles and Web sites, by interfacing with library databases as well as handentering data. Citation managers can also be used with word processing software to insert properly formatted footnotes or citations into papers and create properly formatted bibliographies. Serial: A publication in any medium issued in successive parts bearing numerical or chronological designations and intended to be continued indefinitely. Includes periodicals; newspapers; annuals (reports, yearbooks, etc.); the journals, memoirs, proceedings, transactions, etc. of societies; and numbered monographic series. Sound recordings: Material on which only sounds are stored (recorded) and that can be reproduced (played back) mechanically or electronically, or both. This includes audiocassettes, audiocartridges, audioreels, talking books, audio compact disks, wires and other sound recordings. Subtracted: Physical units that are withdrawn from CUL or transferred from one CUL library to another, including the Annex. Title: The designation of a separate bibliographic whole, whether issued in one or several volumes, reels, discs, slides or other parts. A book or serial title may be distinguished from other such titles by its unique International Standard Book or Serial Number. The term applies equally to print, audiovisual and other library materials. For unpublished works, it is the term used to designate a manuscript collection or an archival record series. When vertical files materials are counted, a file folder is considered a title. Withdrawn: Withdrawn physical units or titles are those that have been removed from library collections and for which catalog records have been removed or marked to indicate that the items are no longer in the collections. See also added and subtracted. Note: Many of these definitions are from national surveys and standards documents. For more information see:

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