Adult Group Tour Informational Packet

Transcription

1 100 Bancrft Street Omaha, NE Adult Grup Tur Infrmatinal Packet HOURS Open daily 9 a.m. t 5 p.m. except Thanksgiving, Christmas, and New Year s Day Open until 8 p.m. n Mndays and Tuesdays frm mid-may t mid-september. Please check the website fr exact hurs f visitatin ADMISSION $10 per adult plus tax Grups f 40 r mre can receive a discunt f $1 per adult admissin Cmplimentary admissin fr ne mtrcach/bus driver and ne tur escrt per mtrcach/bus if applicable Tur Types and Pricing (Scrll dwn fr infrmatin abut adding n a narrated tram tur) Self-Guided Grup Turs Take a walk thrugh the garden s stunning exhibits and experience the beauty f the seasn at this 100 acre asis in the city. Available t grups f 10 r mre Grups will need t pay the regular admissin rate per persn Tur lengths may vary depending n the activities invlved Wheelchairs are available n a first-cme, first-served basis Dcent Grup Turs and Guided Grup Turs - Vlunteer/Staff Lead These tur types are available t grups f 15 r mre, and must be scheduled at least tw weeks in advance f the tur date. There is a $2 fee per persn in additin t the admissin fee. Tur lengths are rughly ne hur depending n the activities invlved, and may be adjusted if requested during the time that the tur is being scheduled. Wheelchairs are available n a firstcme, first-served basis. Dcent Turs Dcent turs include the placement f a dcent in the cnservatry, and in the seasnal shw in the flral display hall when a shw is available (when pssible, dcents are in place cncurrently during the alltted time) Dcents will interpret the exhibit as the tur members walk by the dcent s lcatin Guided Turs Page 1 f 6

2 Guided turs will require a significant amunt f walking utdrs and pssibly indrs as well Turs f specific gardens may be requested TRAM TOURS Narrated tram turs f the garden are available. The turs last rughly 50 minutes. Open-air trams prvide verhead cverage, run rain r shine and are nly canceled in case f lightning. Depending n the number f peple in yur grup, three ptins are available fr tram turs. Please arrive at Lauritzen Gardens at least 15 minutes prir t the tram s departure time. Public Tram $5 per persn - Grups f arund 10 peple can be accmmdated n the public tram. Public tram departure times and infrmatin: Mnday Thursday (May thrugh Octber) 9:30 a.m.; 10:30 a.m.; 11:30 a.m.; 12:30 p.m.; 1:30 p.m.; 2:30 p.m.; 3:30 p.m. Mnday and Tuesday, frm mid-may thrugh mid-sept., 4:30 p.m.; 5:30 p.m.; 6:30 p.m. times are als available Filled n a first-cme-first-served basis r tickets can be reserved if payment is received at least tw weeks in advance f visit Friday Sunday (April thrugh Octber) 9:30 a.m.; 10 a.m.; 10:30 a.m.; 11 a.m.; 11:30 a.m.; 12 p.m.; 12:30 p.m.; 1 p.m.; 1:30 p.m.; 2 p.m.; 2:30 p.m.; 3 p.m.; 3:30 p.m.; 4 p.m. Filled n a first-cme-first-served basis r tickets can be reserved n the day f yur visit by calling the visitr and educatin center frnt desk ( , ext. 250) after 9 a.m. Tandem Trams $5 per persn - Grups f 11 t 30 peple can be accmmdated with tandem trams. Up t 10 members f the grup will ride n the public tram at the departure times listed belw, with the tandem tram fllwing. Tandem tram rides must be scheduled when yur reservatin is made, and payment must be received at least tw weeks in advance f yur visit t hld yur reservatin. Tandem trams departure time availability and infrmatin: Mnday Thursday (May thrugh Octber): 9:30 a.m.; 10:30 a.m.; 11:30 a.m.; 12:30 p.m.; 1:30 p.m.; 2:30 p.m.; 3:30 p.m. Nt available n Fridays, Saturdays r Sundays Private Tram - $100 per ne-hur tram ride - A private tram can be reserved fr grups f up t 20 peple. Private tram rides must be scheduled when yur reservatin is made, and payment must be received at least tw weeks in advance f yur visit t hld yur reservatin. Private trams departure time availability and infrmatin: Mnday Thursday (May thrugh Octber): 10 a.m.; 11 a.m.; 12 p.m.; 1 p.m.; 2 p.m.; 3 p.m.; 4 p.m. Nt available n Fridays, Saturdays r Sundays Page 2 f 6

3 GROUP LUNCH OPTIONS Bx lunches Bx lunches are available fr $9 per lunch, and feature a variety f prepared beef, ham and turkey sandwiches n wheat r white breads r crissants, with chips, a fresh-baked gurmet ckie and chice f beverage, and include a dispsable knife, frk, napkin and cndiments. Smaller grups can als rder bx lunches. Advanced Lunch Ordering Bx lunches must be arranged in advance f yur visit when cnfirming yur tur Please ntify the Lauritzen Gardens emplyee bking yur tur f the number f lunches rdered Please see the Payment and Refund Plicy fr further infrmatin Additinal Café Infrmatin: Shuld a grup chse t rder lunch n the day f the tur, nt in advance, it shuld be nted that supplies in the café are limited. The café seats 45, hwever, grup seating cannt be reserved. Fd purchased frm the café may nly be cnsumed in the designated seating area within the visitr and educatin center. Bringing Persnal Fd/Drink Fd r drink (ther than bttled water) that are nt purchased frm the Café r frm the frnt desk may nt be brught int Lauritzen Gardens. Space t eat is available at Kenefick Park; hwever, n tables r chairs are available in that lcatin. Please nte that Kenefick Park is acrss the parking lt frm mtrcach/bus parking and requires uphill walking. Grups may bring in their wn bttled water. Page 3 f 6

4 PARKING AND UNLOADING/LOADING Mtrcach/bus parking is available n the east end f the parking lt. Due t safety regulatins, passengers n mtrcaches/buses must unlad/lad in bus parking area and may nt unlad/lad in the circle drive in frnt f the visitr and educatin center Walking distance frm the bus parking area t the entrance f the visitr and educatin center is rughly 300 feet Visitrs arriving by car may park in regular visitr parking Parking is free Upn arrival at Lauritzen Gardens, an emplyee will greet the tur grup FINDING LAURITZEN GARDENS Frm Interstate 80: Take the 13 th Street exit nrth t Bancrft Street. Turn right (east) nt Bancrft Street and cntinue eastbund thrugh a residential area until yu reach the Visitr and Educatin Center at Lauritzen Gardens. Frm Dwntwn Omaha: Frm the Greater Omaha Cnventin and Visitrs Bureau visitr center at 10 th and Farnam Street in the Old Market, fllw 10 th Street suth t Bancrft Street. Turn left (east) nt Bancrft and cntinue eastbund thrugh a residential area until yu reach the visitr and educatin center at Lauritzen Gardens. Click here t request a tur. Fr further assistance, please call (402) , ext PAYMENT AND REFUND POLICY Turs withut a tram ride r lunch rdered in advance f the tur: Payment fr turs that d nt invlve a tram ride r lunch rdered in advance f the tur may be made upn arrival Turs with a tram ride r bx lunch rdered in advance f the tur: Payment fr turs that invlve a tram ride r bx lunch must be made in full in a single payment n less than tw weeks befre the date f the tur Checks shuld be made ut t Lauritzen Gardens All turs: T receive the $1 per persn admissin discunt upn payment, the grup s ttal attendees must be 40 r mre Shuld the attendance drp belw 40 peple prir t payment, the discunt will n lnger be applied Page 4 f 6

5 Up t tw cmped admissins (escrt and mtrcach/bus driver) may be applied t a grup In the event that a grup lacks a bus driver r an escrt, r the grup s driver is their escrt, nly ne cmped admissin will be prvided N refunds are given nce payment has been submitted If paying by check, please mail t: Lauritzen Gardens Attn: Adult Grup Turs 100 Bancrft Street Omaha, NE TOUR CANCELLATION, RESCHEDULING AND UPDATES TO TOUR DETAILS POLICY In case f severe inclement weather; such as lightning, hail, trnads r blizzards, turs will be cancelled by the garden. In the event that yur tur is cancelled by the garden due t weather, yu will receive a full refund. Shuld yur tur be cancelled by a representative fr yur grup, a refund will nt be prvided if the cancellatin has ccurred within tw weeks f the tur s start date. If yur tur needs t be rescheduled r imprtant infrmatin regarding yur tur (such as attendance figures, tram rides, type f tur, lunches, etc.) needs t be altered, acceptance by the garden f the request(s) may nly be cnsidered fficial nce yu have received a new and updated cnfirmatin receipt stating the rescheduled infrmatin. Verbal r written/typed cnversatin des nt guarantee that the request(s) has been cmpleted. ETIQUETTE Fr the enjyment f thers and the prtectin f the gardens, we thank yu fr fllwing these simple guidelines: Stay with yur grup at all times. We ask accmpanying adults t d their part in ensuring a safe and enjyable trip fr all participants. Enjy fd ffered in the café. Outside fd is nt allwed n garden grunds, including the café. Clers and picnicking n garden grunds is nt permitted. Respect each ther as well as ther visitrs. N pushing, shving r abuse (including verbal) f any kind will be permitted. View and smell flwers, fruits, leaves and seeds, but please leave them fr thers t enjy. View the trees, walls, sculptures and funtains, but please d nt climb n them. Lauritzen Gardens is nt a park. We d nt allw jgging, running, bicycles, sleds, skatebards, scters, and rller blades, r recreatinal tys such as Frisbees r kites. Let nature s music prevail. Please avid lud vices and nises. Hnr the garden s silence and slitude. Fr yu safety, please d nt walk n the curbs. Kindly stay n the paths and sidewalks and ut f water features. Take this pprtunity t cultivate the lve f the beautiful garden. Study and admire the flwers, seeds, trees, grasses, clrs, shapes textures and sunds f the garden. Observe the weather, the sil and light cnditins and feel the elements f the day. Page 5 f 6

6 CLICK ON THE FOLLOWING LINKS FOR MORE HELPFUL RESOURCES FOR PLANNING YOUR TOUR Map f Lauritzen Gardens Upcming prgrams and events at Lauritzen Gardens PHOTOGRAPHY CONSENT Unless Lauritzen Gardens is ntified in writing in advance abut particular tur participants nt cnsenting t being phtgraphed, registratin serves as cnsent that tur participants may be phtgraphed and that such phts may be used in garden publicatins and prmtinal materials. LAURITZEN GARDENS EMERGENCY CONTACT NUMBERS If injury is nt life-threatening Seek the assistance f the nearest Lauritzen Gardens staff member If n staff member is clse at hand, call the Lauritzen Gardens main number t request assistance Call (402) Press the number 0 fr peratr when yu get the recrding Tell the peratr where yu are in the garden Describe the emergency This step will help garden staff t prepare fr the emergency persnnel If injury is life-threatening Call 911 Infrm the 911 peratr that yu are at Lauritzen Gardens, 100 Bancrft Street Infrm the Lauritzen Gardens main number that yu have called 911 Call (402) Press the number 0 fr peratr when yu get the recrding This step will help gardens staff t prepare fr the emergency persnnel QUESTIONS OR UPDATES WHILE ENROUTE: (402) , ext. 250 (visitr and educatin center frnt desk) Page 6 f 6