HIRE AND INFORMATION PACK

Transcription

1 HIRE AND INFORMATION PACK

2 CONTACT SHEET From the new home of a much-loved music festival to a 3D cinema in the area, Dorking Halls has always been at the heart of the Mole Valley community. DORKING HALLS REIGATE ROAD DORKING SURREY RH4 1SG Administration Front of House Box Office Fax dorkinghalls@molevalley.gov.uk Web - General Manager Keith Garrow keith.garrow@molevalley.gov.uk Operations Manager Stuart Cole stuart.cole@molevalley.gov.uk Technical Manager Michael Knight michael.knight@molevalley.gov.uk Catering Manager Phillip Miller phillip.miller@molevalley.gov.uk Event Coordinator Kathy Raycraft Katherine.raycraft@molevalley.gov.uk FOH Coordinator Nicky Jenks nicky.jenks@molevalley.gov.uk FOH Coordinator Jane Conway jane.conway@molevalley.gov.uk Senior Technician Bob White Robert.white@molevalley.gov.uk Senior Technician Kyle Crichton kyle.crichton@molevalley.gov.uk Duty Manager Colin Archer colin.archer@molevalley.gov.uk Duty Manager Penny Parisi penny.parisi@molevalley.gov.uk

3 Venue Capacity Grand Hall Martineau Classroom Style 141 Theatre Style 791 Stalls 302 Bleachers 281 Balcony 208 Cabaret Style 110 Lunch/ Dinner Style 300 Reception 900 Dance/ Ball 680 Exhibition Stands 47 Stands Classroom Style 78 Theatre Style 176 Boardroom Style 70 Horseshoe Style 60 Cabaret Style 60 Lunch/ Dinner Style 120 Reception 300 Exhibition Stands 24 Stands Masonic Classroom Style 45 Theatre Style 100 Boardroom Style 46 Horseshoe Style 40 Cabaret Style 35 Lunch/ Dinner Style 80 Reception 100 Exhibition Stands 15 Stands Conference Room Show Bar Stage Board Room Style 14 Lunch/ Dinner Style 14 Reception 25 Reception 100 Dinner 80 Lunch 50 Seated 132 Standing 280

4 Information Sheet APPLICATION TO HIRE If you are interested in hiring a room from us then please read all the information in this information pack and complete our Application to Hire form. FEES These are available on request. There is a four hour minimum charge. We also offer a Day Delegate rate including all Catering, Technical and Hall Hire charges. A minimum number of delegates are required for this service to be validated. GET IN AND GET OUT Access to the venue is normally from but an earlier time can be arranged and if necessary an extra charge will be incurred. CATERING Please note that hirers are not permitted to provide their own refreshments or catering in the Halls or to consume their own food and/or beverages on the premises. Hirers are also forbidden from bringing alcohol into the premises. It is also the responsibility of the hirer to ensure that any person(s) connected with or attending their event do not provide their own refreshments or catering in the Halls or consume their own food and/or beverages or bring alcohol into the premises. All catering requirements must be directed to Phillip Miller at Churchill Catering on BOX OFFICE The Box Office opening times are from until 15 minutes after the final performance/ screening commences on a Monday to Saturday. Normal operating times will be used on a Sunday when holding a daytime event or it will open 1 hour prior to our first screening on a Sunday if no event/ conference is booked. Tickets for all publicly advertised performances at the Dorking Halls must be produced by, and available, from the Dorking Halls Box Office. The hirer can sell tickets on consignment, but these must be printed by the Dorking Halls Box Office. Box Office facilities are charged at 10% commission subject to a minimum charge of VAT. Credit card commission is 3.6% of all tickets purchased via the Box Office and internet. There will be a 1.50 handling fee charged directly to the patron per transaction. Performing Rights Society fees at relevant % rate of net Box Office income. Please contact our Event Coordinator on for details of rates. A minimum fee does apply. WHEELCHAIR SEATING Patrons in wheelchairs can be accommodated in certain areas of our stalls seating. All tickets for wheelchair users must be sold via our Box Office. Two seats will be removed for every wheelchair space. PREMIER CINEMA At Dorking Halls the Martineau Hall is also our Premier Cinema showing the latest Box Office Films. Private screenings are available and this can be discussed with our General Manager on

5 TELEPHONES A Telephone is available in our Conference room and the Dorking Halls also has a Wireless facility available. For Terms and Conditions please discuss this at the time of booking. ADVERTISING There are a number of ways in which you can promote your event at the Dorking Halls, however all marketing material is the responsibility of you, the hirer. Additional charges are incurred for any activity undertaken by the Dorking Halls marketing team. For more information and advice please contact the Marketing Team on The Hire Agreement between Dorking Halls and the Hirer includes the following services at no extra charge: Displaying Flyers and posters in the Dorking Halls foyer. Inclusion on the Electronic Readograph sign outside the Dorking Halls Inclusion on the Dorking Halls Website Inclusion in the Dorking Halls E- Newsletter CAR PARKING External lighting is provided in this area, but care should be taken at night in case of equipment or other potential hazards. Drivers of large vehicles should always ask resident Technical staff for assistance in reversing/manoeuvring in this area. The Reigate Road Car Park holds enough spaces for 216 on a pay and display basis during the daytime. There are also 8 Disabled bays available. Additional parking is also available after in the Pippbrook Car Park across the road from Dorking Halls. Parking is free on a Sunday. INSURANCE All events within our building are covered for public liability insurance. However, Hirers will need to arrange public liability insurance for their own staff and any property they bring into the building. This though can be arranged as an extension of Mole Valley District Council s own cover. Limit of indemnity 5,000,000. Cover comes into force if hirers specifically ask for and pay for this insurance in advance. The cost is 10% of the hiring charge with a minimum cost of 10. The policy will, subject to its terms and conditions, cover the hirer s liability to pay compensation to third parties for accidental injury or damage. It will not cover risks involving motor vehicles, water craft, aircraft, air balloons etc which must be insured separately by the hirer or operator. The hirer will be required to pay the first 1,000 of each claim. This policy expires on 30th September 2011 and the cover arranged thereafter will not necessarily be the same. FIRST AID Whilst we endeavour to ensure a qualified First Aider is always on-site, we cannot guarantee this for all events. We would therefore advise you to bring your own First Aider. Alternatively cover for the public for an event can be arranged through St John Ambulance on All accidents occurring within our premises, however small or seemingly insignificant, must be reported immediately to the Duty Manager, as all occurrences must be logged to our Environmental Health Department.

6 MERCHANDISE The hirer is liable to pay a merchandising fee of 20% to the Dorking Halls in respect of any goods that are sold on the premises during their event. DONATION BOXES These will be allowed in the Foyer at the discretion of the General Manager VIDEOING & PHOTOGRAPHY This is permitted, but not from a professional production or Schools Event unless with the written permission of the Hirer/ Producer. LOST PROPERTY Enquiries for Lost Property can be made at our Front of House office on between and daily. STORAGE AND DISPOSAL OF FOUND ITEMS Items that have not been claimed within three months of being found (or from the date reported to the owner) are regarded as abandoned. They may then be sold or otherwise disposed of, Perishable items will not be kept beyond the time when it is clear they have deteriorated sufficiently to no longer warrant being held, or they become a danger to Health and Safety. The Lost Property Database will be updated to reflect this action. Items considered to be of value will be kept in a secure storage area. Disposals will be recorded in detail on the Lost Property Database. SECURITY The building is made secure and a full alarm system is in operation, but overnight security staff are not provided. This will need to be arranged specifically if required and at cost. At certain events it will be necessary for Registered Door Supervisors to be employed to fulfil the conditions of our Premises Licence. It will be the hirer s responsibility to pay the costs of supplying one Registered Door Supervisor per 100 patrons. The need for this provision will be identified to you prior to signing contracts and the decision will be based on a Risk Assessment. Non-compliance with this legal matter will result in Dorking Halls cancelling the event. CHILDREN IN PERFORMANCES Where children are engaged in performances the Licensing Regulations require that they will require an Entertainment licence. It is the responsibility of the Production Company or group to provide the licences; it is the Theatres responsibility to check that they are in place. A show or individual can be stopped from performing if there is no licence. Applications can be obtained from the Surrey County Council Child Employment Office, Grosvenor House, Cross Lanes, Guildford, Surrey, GU1 1FA, , childemployment@surreycc.gov.uk. And must be returned at least 21 days prior to performance. More information is available on A minimum of one licensed Chaperone/ Matron of the same sex per 12 children must be provided.

7 HISTORY OF THE DORKING HALLS In 1926, provision was made to build a new hall as a more suitable venue for the Leith Hill Musical Competition, as it was then known. Howard Martineau - a friend of Ralph Vaughan Williams in the city, was one of the main shareholders as was Dame Frances Farrer of Abinger - who became the first LHMF Chairman and President. They were then joined by a number of other Dorking gentry who also became shareholders and thus the venue could be built. The main auditorium could originally seat 900 people with a large flat-floored area furnished with more than 600 orange plastic bucket seats and the upper balcony which had 215 fixed seats. The original stage or platform, with a wooden stage extension could accommodate 300 singers plus a full orchestra. The acoustics were exceptional and there was also a fully-sprung dance floor. All in all, a venue which amply accommodated, and was a setting worthy of playing host to, the Festival. It also allowed Ralph Vaughan William's dream to be accomplished - that of being able to stage Bach's St Matthew Passion - in 1931 which he dedicated to his beloved sister Margaret. The design, by the architect Mr Meredith, was comprised of three different-sized halls to make the venue as versatile as possible and downstairs changing rooms, a kitchen and an upstairs office which is now the Conference Room, were also created. The Halls were finally opened in 1931 and were amply equipped to host the Festival. Dorking Halls remained the property of the Leith Hill Music Festival until the Second Word War. The Festival stopped and the Halls were commandeered by the Meat Marketing Board and the Army. Once the war was over, the Halls were left in a very poor condition and would have cost too much to restore, so were sold to the Dorking Urban District Council for the knock-down price of 15,000. By 1946, lots of activities were happening every day - from professional groups to flower shows, scouts, the weekly Masons meeting, dance evenings and everyone was welcome. It was during these following years that the council decided to start bringing in more professional acts and productions. The Halls' became dilapidated during the years so the council, realising that there was high local demand for the venue, decided to carry out a large refurbishment programme in 1994/5 to create a fully equipped entertainment and conference complex. These refurbishments were completed in 1997 to create Dorking Halls as it stands today. Since the late 90s the Halls has seen more subtle renovations and changes to ensure it remains a popular venue for live theatre and music as well as a cinema. At the beginning of 2011 the biggest change to Dorking Halls for some time was the introduction of digital technology and 3D cinema.

8 GRAND HALL The Grand Hall now plays host to a range of attractions and entertainment from Orchestras, Ballet, Comedians, Bands and is host to a variety of Local Amateur Theatre/ Fairs and provides an excellent venue for Conferences and Fairs SEATING CAPACITY Classroom Style 141 Theatre Style 791 Stalls 302 Bleachers 281 Balcony 208 Cabaret Style 110 Lunch/ Dinner Style 300 Reception 900 Exhibition Stands 47 Stands Dance/ Ball 680 CATERING DISABLED FACILITIES ACCESS DRESSING ROOMS STORAGE FACILITIES 2 Fully Licensed bars, The Intermission Café Bar is available on the Ground Floor whilst the Show Bar is available on the 1 st Floor for Pre ordered Interval Drinks and Balcony patrons. Lift to all levels of auditorium. 14 wheelchair spaces free seat for carer for patrons requiring help to attend the venue, Wheelchair accessible toilets on the Ground and First Floor. Infrared system for the hearing impaired, headphones and neck loops available from the Duty Manager, Disabled parking available in the Rear Reigate Road Car Park. Public via main front doors Easy loading and unloading access via Reigate Road Car Park at rear of Halls 6 accommodating *** people, (2 Principle, 3 x Chorus), Male WC with Showers, Female WC with Showers. Wheelchair access to stage by ramp or chair lift, No wheel chair access to Dressing Rooms None CLOAKROOM FACILITIES Available in Foyer, A small charge is made directly to Patrons for use

9 MARTINEAU HALL The Martineau Hall is also our Premier Cinema showing Box Office Films nightly. It is an ideal setting for Classical Concerts, Exhibitions, Presentations, Meetings and Receptions. SEATING CAPACITY Classroom Style 78 Theatre Style 176 Boardroom Style 70 Horseshoe Style 60 Cabaret Style 60 Lunch/ Dinner Style 120 Reception 300 Exhibition Stands 24 Stands CATERING DISABLED FACILITIES ACCESS DRESSING ROOMS STORAGE FACILITIES 2 Fully Licensed bars, The Intermission Café Bar is available on the Ground Floor whilst the Show Bar is available on the 1 st Floor for Pre ordered Interval Drinks and Balcony patrons. Access via the Ground Floor, 8 wheelchair spaces free seat for carer for patrons requiring help to attend the venue, Wheelchair accessible toilets on the Ground Floor, Infrared system for the hearing impaired, headphones and neck loops available from the Duty Manager, Disabled parking available in the Rear Reigate Road Car Park. Public via 1 st Floor Entrance through the Show Bar, Access for some events can be made via Ground Floor doors Use of Grand Hall dressing rooms may be discussed at time of booking None CLOAKROOM FACILITIES Available in Foyer, A small charge is made directly to Patrons for use

10 MASONIC HALL The Masonic Hall is good for meetings, Dinners, Dances, Comedy Clubs, Exhibitions, Auctions SEATING CAPACITY Classroom Style 45 Theatre Style 100 Boardroom Style 46 Horseshoe Style 40 Cabaret Style 35 Lunch/ Dinner Style 80 Reception 100 Exhibition Stands 15 Stands CATERING DISABLED FACILITIES ACCESS DRESSING ROOMS STORAGE FACILITIES 1 Fully Licensed bars, The Intermission Café Bar is available on the Ground Floor Wheelchair spaces can be discussed, free seat for carer for patrons requiring help to attend the venue, Wheelchair accessible toilets on the Ground Floor, Disabled parking available in the Rear Reigate Road Car Park. Public via Ground Floor doors Small area behind Masonic can be used a dressing room, WC available A small area behind the Masonic Hall is available for some storage of equipment CLOAKROOM FACILITIES Available in Foyer, A small charge is made directly to Patrons for use

11 DORKING HALLS FACT SHEET Venue Grand Hall Martineau Hall Masonic Hall Conference Room Show Bar Seating Capacity Stage Size Sound Provision Lighting Provision Theatre 791 Exhibition 47 Stalls Dinner 300 Stage Height 7.4m Stage Width 15.5m Stage Depth 12.01m Full Auditorium Coverage Infra- Red Listening System for the Hearing Impaired Show Relay System Extensive Theatrical Rig provided Theatre 176 Exhibition 24 Stalls Dinner 120 Theatre 100 Exhibition 15 Stalls Dinner 80 Boardroom 14 Dinner 14 Reception 25 Lunch 50 Dinner 80 Reception 100 N/A N/A N/A N/A Full Auditorium Coverage Infra- Red Listening System for the Hearing Impaired Fixed Room Lighting, Theatrical Rig available Mobile Equipment Available Fixed Room Lighting, Portable Lighting Rig available Mobile Equipment Available Fixed Room Lighting Provided Mobile Equipment Available Fixed Room Lighting Blackout Provision YES YES YES NO NO Measurements Auditoriums 19.5m x 18.5m 15.9m x 12m 11.6m x 7.3m 7m x 5m N/A Exhibition Floor Space 347.1m m m 2 35 m 2 N/A Get- In Easy Loading Lift available direct to stage level Ground Level Rear of Access Ground Level Rear of Access 2 nd Floor Stair & Lift Access 1 st Floor Stair & Lift Access

12 GRAND HALL SEATING PLAN

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15 CONDITIONS OF HIRE 1. In these conditions the following terms have the meanings set opposite them below:- The Council The Halls House Technician The Manager Mole Valley District Council of Pippbrook Dorking Surrey RH4 1SJ the Dorking Halls Reigate Road Dorking Surrey RH4 1SG owned and managed by the Council any person employed by the Council as a House Technician at the Halls the General Manager of the Halls or their authorised representatives 2. These conditions apply in their entirety and without modification unless otherwise stated in the Council s acceptance of the application to hire. 3. Hirers must pay the non-returnable deposit of at least 25% of the hire charge within 7 days of the Council s acceptance of their application to hire and, unless prior notification of cancellation of the hiring has been received by the Council, the hirer shall pay the balance of the hire charge no later than the date falling 2 calendar months before the first day of the hire period. If there are less than 2 calendar months until the first day of the hire period at the time the application to hire is accepted then the whole of the hire charge is payable within 7 days of the acceptance. For events during peak times (Friday - Sunday), a deposit of more than 25% may be required. If cancelled within 2 months of the first date of the hire period, the full hire charge is payable. The date of cancellation shall be the day on which the council receive written notification of cancellation. 4. For any event for which tickets will be sold or an entrance fee charged all ticket sales will be administered and payments made through the Halls computerised box office at a commission rate of 10%. The hirer shall in addition bear any applicable credit card charge. 5. If the Council suffers any loss or damage as a result of the hire, it reserves the right to withhold payment of any monies due to the hirer i.e. box office receipts. The Council also reserves the right to deduct any sum due as a result of any loss or damage from such monies. Any remaining balance will be paid to the Hirer once the matter is resolved to the Council s satisfaction. 6. The hirer is liable to pay a merchandising fee to the Dorking Halls in respect of any goods that are sold on the premises during their event. This fee is negotiable. 7. The hirer, or a representative agreed by the Manager, must be present and prominent on the premises throughout the entire hire period until everyone connected to the event has left the building. 8. The hirer shall not permit the number of persons in any hall to exceed the following numbers:- Part of Halls Purpose Maximum Capacity a The Grand Hall Close seated audience 791 The Grand Hall Stage Performers 150 The Grand Hall Dancing 680 The Grand Hall Promenade Concert 900 b The Martineau Hall Close seated audience 176 The Martineau Hall Dancing 360* The Martineau Hall Promenade Concert 570* c The Masonic Hall Close seated audience 100 The Masonic Hall Dancing 184* The Masonic Hall Promenade Concert 230* * = inclusive of performers

16 9. The hirer shall if requested to do so submit to the Manager the programme for the hirer s event and samples of advertising material prior to its distribution or display. Any publicity material which, in the opinion of the Manager, is in any way inappropriate or is not produced to a satisfactory standard may not be displayed on the premises. Banners cannot be accepted for display. All publicity material, including press adverts, should clearly state which organisation is promoting the event, and not give the impression that the council are the promoters. 10. No public announcement of any event shall be made before the booking has been confirmed by completion of an Application Form and payment of deposit. 11. The Halls are a No Smoking venue. The hirer shall not permit any person to smoke in any part of the Halls. 12. Dogs (apart from guide dogs for the visually impaired) are not permitted in the Halls. 13. The hirer will be provided with all services, facilities and equipment previously requested. Staff on duty, however, will respond in good faith to all reasonable requests by participants for additional services or amendments to the original agreement. The hirer is responsible for any costs arising from such amendments or additions. 14. The hirer shall not use or interfere with any of the electrical amplifying or other equipment belonging to the Halls without the permission and supervision of a House Technician. Lighting, stage and sound equipment shall in any event only be operated by a House Technician. 15. No decorations additional lighting or equipment shall be used in the Halls without obtaining the approval of the manager at least 4 weeks prior to the first date of the hire period. 16. The hirer shall be responsible for all fixtures and fittings furniture and other articles belonging to those parts of the Halls to which the hirer has access during the hire period. The hirer shall not move any such items without the prior consent of the Duty Manager and always leave them where they were found, in a neat and tidy condition and in a good state of repair. The hirer shall reimburse the council for any damages, however slight, or extra cleaning necessary as a result of the hiring, howsoever incurred. 17. No extra stands, displays or equipment may be brought onto the premises without the prior consent of the Manager. Public safety is paramount, and no displays or equipment will be permitted where there is any possible infringement of licence regulations. Public or guests will not be allowed onto the premises if the Manager is not satisfied that all escape routes are clear. This includes routes outside the building which may be affected by cars. 18. Pianos are normally available on stage only. If the hirer requires using them in any other part of the Halls they must assume responsibility for their removal and engage appropriate professional assistance for the purpose. 19. The hirer undertakes not to use any glue, adhesive tape, pritt pads, nails or drawing pins to attach items to walls, pillars or fixtures. The full costs of making good any damages will be recharged. 20. The painting of scenery and other items is strictly forbidden in any part of the Halls. 21. Any items brought into the Halls must be non-flammable. 22. Any electrical equipment brought into the Halls by a hirer and not belonging to the Halls must be checked (PAT tested) by an electrician appointed by the Council whose fees shall be paid by the hirer. All cables must be flown. 23. Hirers shall be responsible for all items they bring into the Halls and those items shall be at the risk of the hirer. The Council accepts no responsibility for any items lost, stolen or damaged. 24. The Halls are licensed by the Performing Rights Society Limited for the public performance of their copyright music and hirers are required to submit to the Manager at the end of every public entertainment a list of the music performed or songs sung at each entertainment with the names of the author, composer, arranger and publisher of each composition.

17 A nil return must be made if that is the case. A form for this purpose will be provided by the Manager. All performances of live or recorded music will attract PRS charges at the appropriate rate (normally 2-3.3% of box office) unless written notice of exemption is provided. 25. The hirer shall indemnify the Council against claims, demands actions and proceedings for infringement of copyright or of any other rights during the hire period. 26. Any hirer wishing to play gramophone records or other pre-recorded music or speech must first obtain the necessary licence from Phonographic Performance Limited and the appropriate forms are available from the Manager. 27. The hirer shall ensure that there is no contravention of the Sunday Observance Acts the Sunday Entertainments Act 1932 the Sunday Cinema Act 1972 or the Sunday Theatre Act 1972 or any re-enactment of such provisions. 28. The recording transmission or broadcast of anything which is taking place in the Halls or any commentary on any such thing by any means without the previous written consent of the Council is prohibited. 29. The Manager and other duly authorised officers of the Council police, ambulance and fire authorities shall have free access to all parts of the Halls at all times. 30. The Council reserves the right to refuse admission to or remove any person without stating any reason. 31. The hirer shall acquaint himself and all persons using the hired facilities with all emergency procedures of which the Council makes the hirer aware. Sufficient stewards shall be on duty at all times when the hire facilities are open to the public and the hirer shall use only stewards appointed by the Manager. 32. The hirer shall indemnify the Council and their officer and agents against any claims or liability for injury to person or property arising out of the hiring of the Halls. The hirer shall have in force third party or public liability insurance with an indemnity of 3 million or such greater sum as the Manager may specify) and shall forward the insurance policy to the Manager at the Halls for inspection at least 14 days before the first day of the hire period. The hirer shall comply with any conditions an insurance company may impose as a condition of cover. 33. The hirer shall not permit anything to take place in the hired facilities which is likely to cause a nuisance or annoyance to other users of the Halls or local residents or other occupiers of neighbouring property. 34. No vehicles shall be parked or wait at the front entrance or approach to the Halls or in the side way leading to the back of the Halls or in the small staff car park to the rear of the Halls. 35. The hirer is not permitted to provide refreshments or catering in the Halls in the Halls or to consume their own food and/or beverages on the premises. It is also the responsibility of the hirer to ensure that any person(s) connected with or attending their event does (do) not bring alcohol into the Halls. 36. The hirer is not permitted to bring alcohol into the Halls. The hirer will also ensure that any person(s) connected with or attending their event does (do) not bring alcohol into the Halls. 37. The Council reserves the right to levy a charge against the hirer in the event of a breach of conditions 35 and/or 36 above. 38. Hirers shall ensure that their servants, agents, guests, invitees and licensees remain within the hired facilities and do not enter into any other part of the Halls. 39. If the hirer refuses or omits to perform or observe any of these conditions of hire or the Manager s proper instructions the Manager may:- (ii) Exclude the hirer and their servants agents guests invitees or licensees from the Halls until they comply, or (ii) Terminate the agreement for hire without prejudice in either case to the hirer s obligation to pay the hire charge in full. 40. The Council reserves the right by notice to the hirer to terminate the hiring if it is of the opinion that continuation of the hiring would not be in the interests of the good management of the Halls or if the government, the Council or other public body may require the use of the Halls for any matter of special importance (as to which the Council s opinion shall be final). The Council shall give the hirer as long notice as possible of circumstances within this condition and on terminating the hiring shall return to the hirer any hire charges paid and compensate the hirer for any expenses already incurred in respect of the hiring but shall not be liable to the hirer for any other loss or damage (including loss of profit).

18 41. The Council will not be responsible for any loss or damage suffered by the hirer in the event of facilities not being available by reason of accident, war, civil commotion, strikes, lock outs or any other cause which the Council cannot reasonable control. 42. While most public areas of Dorking Halls are accessible to disabled people, rooms on the 2 nd floor are not suitable for wheelchair users as there is no way of safely exiting from that level in an emergency. For this reason wheelchair users cannot use any facilities access via the second floor (balcony and Conference Room) at any time. If there is any possibility of wheelchair users attending your event, please ensure that only rooms that can be accessed from the ground floor are used.

19 DORKING HALLS BOX OFFICE TICKET SERVICE Please read the following notes before completing the form. You are advised to retain these notes in the event of a query. 1. BOX OFFICE CHARGES The services offered by the Dorking Halls Box Office will be subject to the following charges, where applicable:- o Standard Commission is 10% of all tickets sold via the Box Office and internet. o Subject to a minimum charge of VAT per event. o Credit card commission is 3.6% of all tickets purchased on credit/debit card via the Box Office and internet. o Consignment tickets are charged at 12p + VAT per ticket. You will be charged for the total number of tickets printed regardless of whether they are returned to the Box Office for resale. Consignment tickets will not be posted to you. They should be collected from the Box Office where you will be asked to sign a form to confirm receipt. o There will be a VAT setting up charge for tickets that are offered for sale via the internet. Any tickets sold via the internet will attract the standard 10% commission and 3.6% credit card commission. o Tickets printed for events where the admission is free will be charged at 40p + VAT per ticket, plus a setting fee of VAT per event. Tickets will not go on sale sooner than five working days from receipt of this form. 2. WHEELCHAIR SEATING o Patrons in wheelchairs can only be accommodated in certain areas of the stalls seating. Please contact the Front of House Coordinator on or o All tickets for wheelchair users must be sold through the Dorking Halls Box Office. o Consigned tickets will not be suitable for wheelchair users who will be unable to take up their seats if they have been sold these tickets. o Two seats will be removed for every wheelchair space. 3. PUBLICITY All publicity for this event should make it clear who the promoting organisation is and not give the impression that the Dorking Halls are the promoters. Under no circumstances should any public announcement or advertisement for this event be made without first contacting the Front of House Coordinator on to confirm the first date of sale. 4. FURTHER ADVICE Further advice on any matters relating to the sale of your tickets should be directed to the Front of House Coordinator on

20 Directions and Local Accommodation LOCAL INFORMATION From M25 Exit at junction 9 and head towards leatherhead A243 When you come to Knoll roundabout take the 2 nd exit (A24 Leatherhead Bypass) Then at the next Roundabout take the 2 nd exit and stay on the A24 Leatherhead bypass At the next roundabout take the 1 st exit onto A24 Dorking Road At the following roundabout go straight over and continue on the A24 Dorking road At the Dorking Cockerel Roundabout take the 3 rd exit (Reigate Road) and we are about 200yrds on your left Turn into the car park just before the sports centre

21 LOCAL CONTACT NUMBERS TAXI DOCTORS Medwyn Surgery Emergencies Reigate Road Dorking Surrey RH4 1SD Numbers available on request from Duty Manager (out of hours) Thames Doctors DENTIST Surrey Dental Helpline PHYSIOTHERAPIST HOSPITAL LATE NIGHT CHEMIST CHIRPODY GYM/ SWIMMING Cranfold Physical Therapy Centre Medwyn Centre Reigate Road Dorking Surrey RH4 1SD Royal Surrey County Hospital Egerton Road Guildford GU2 7XX 24 Hour Late Open Pharmacy Chemist Old Brompton Road London SW5 0EA The Footcare Centre East Surrey House 1 Spring Gardens Dorking Surrey RH4 1EE Dorking Sports Centre Reigate Road Dorking Surrey RH4 1SW

22 Accommodation For further information on local accommodation please contact for an information pack Denbies Farmhouse **** Double or Twin: Single: 68 Bradley Lane Dorking Surrey RH5 6AA Fairdene Guest House *** / Double or Twin: Single: Moores Road Dorking Surrey RH4 2BG Travel Lodge Dorking Fax: Rooms from 60 A25 Reigate Road Dorking Surrey RH4 1QB Burford Bridge Hotel **** Double or Twin Single At the foot of Boxhill Dorking Surrey RH5 6BX