Globe Exhibition &Tour. Useful information. for your Group s visit

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1 Globe Exhibition &Tour Useful information for your Group s visit

2 Before your visit 2 Preparing for your visit You can download from our website an Activity Book for groups between the ages of 7 and 11 years. Students can choose one of six Elizabethan characters, each of which prompts questions that direct students to different parts of the exhibition. These activities can be completed individually or as groups. shakespearesglobe.com/exhibition/groups The Globe website also has information on the history of the original Globe, William Shakespeare, and today s reconstructed playhouse. shakespearesglobe.com/about-us If you would like to pre-order items from the Globe Shop for your group to be picked up on the day of your visit, please contact us on or shop@shakespearesglobe.com. We have a wide range of small gifts to choose from, priced from 50p. Your order will be individually bagged and be ready for collection in the shop. By pre-ordering you can save time on the day and ensure nobody goes home empty-handed. Don t forget that the Globe is an open-air theatre, so be prepared for all weather. Tours continue in rain, snow and sun, so please dress accordingly. If you would like to visit the Globe in advance of bringing a group, please let us know on or exhibition@shakespearesglobe.com Although you would be charged the normal admission price, this can be discounted from the cost of your group s visit. How to find us The Globe is on the south side of the River Thames, between the Millennium Bridge and Southwark Bridge. Our address is 21 New Globe Walk, Bankside, London SE1 9DT. Closest National Rail stations: Cannon Street London Bridge Blackfriars (south bank entrance) Waterloo Closest London Underground stations: Mansion House (District & Circle lines) Cannon Street (District & Circle lines. Closed on Sundays.) London Bridge (Northern & Jubilee lines) Southwark (Jubilee line) St Paul s (Central line) Bank (Central line) Blackfriars (District & Circle lines) Local bus routes include: 45, 63, 100 to Blackfriars Bridge 15, 17 to Cannon Street 11, 15, 17, 23, 26, 76 to Mansion House 381, RV1 to Southwark Street 344 to Southwark Bridge Road

3 NORTH The nearest coach drop-off point is at the south end of Southwark Bridge, about 200 metres away from the Globe Exhibition entrance. There are 40 uneven steps down from Southwark Bridge Road to Bankside: if you require step-free access, please contact us and we can send you further access information. Confirmation and payment The location of the exhibition and tour entrance is shown on the map on page 10. Please be aware that pre-payments are not refundable unless there are exceptional circumstances. Please sign and return your confirmation at least 28 days prior to your booking, or in 24 hours if within this period. Payments need to be made in advance by cheque, credit card or bank transfer. Further details can be found on your confirmation. All cancelations must be submitted in writing at least 14 days before your visit to Any cancellations made after this time (including no shows) will be charged at the confirmed rate. 3

4 On the day of your visit Collecting your tickets Exhibition and Tour times Exhibition audio guides The group leader should collect tickets from the exhibition admissions desk on the day of the visit. You are welcome to bring your confirmation with you, but the name of the group will suffice. Your tour will last approximately 30 to 40 minutes and we advise leaving at least an hour to look around the exhibition. Complimentary audio guides with an hour of content are available for the exhibition in English, French, Italian, German, Spanish, Japanese, Mandarin and Russian. Handsets can be collected from the exhibition admissions desk. We have limited space in the exhibition foyer, so we request that the group remains outside until the tickets have been issued unless the weather is inclement. We recommend arriving at least 15 minutes before your tour is scheduled to start to allow time for collecting tickets and toilet breaks, so that your tour starts promptly. If you think your group will be running late please call us on to let us know as soon as possible. Please be aware that late arrival may mean that we cannot reschedule your tour, especially during our performance season when access to and capacity of the theatre is strictly limited. 4 Your tickets entitle the group to return to the exhibition until the end of opening hours on the day of your visit so be sure to keep them safe. Depending on the timing of your visit, your tour guide will meet your group either at the exhibition admissions desk or on the lower level of the exhibition. An alternative version in British Sign Language with English subtitles is available on five dedicated handsets. We also have a further 45 minutes of content specially produced for children. These tracks can accompany our Family Trail : a map for younger visitors to follow, find answers, and take home. Both are available in English and feature characters from our Globe Playground, shakespearesglobe. com/playground. Please note that the handsets are not for use inside the theatre.

5 Arriving at the Exhibition The entrance to the exhibition is on Bankside (see site map). There is a ramp down from the riverside walkway and visitors must then cross a cobbled road before reaching the ramped slope to the glass double-doors of the entrance. In the reception area and inside the exhibition on the left-hand side, there are five steps leading from the entrance and a further two steps to the admissions desk. On the right, there is a curved ramp leading to the admissions desk. The desk is 750mm high. There are steps and a small ramp from the ticket desk to the mezzanine level. Globe Exhibition The Exhibition is situated on two levels. The route starts clockwise on the mezzanine level, along a wide, level corridor and descends to the lower level via a large, curved, 17-stepped, staircase or by wheelchair-accessible lift. The lift goes from lower level, up to the mezzanine level. The lower level is a large open-plan room with a series of smaller open-plan rooms on one side. Wheelchair users All display cases and interactive screens in the exhibition are placed at a low level. There are wheelchair accessible toilets on both levels of the exhibition. Baby-change facilities Facilities are available on the mezzanine level, within the accessible toilet. Deaf or hearing impaired people Full commentaries are displayed on panels and interactive touchscreens throughout the Exhibition. There is a series of recorded video commentaries in the Exhibition; each has ahearing aid induction loop: please switch aids to T position. Hearing dogs are welcome. Please see general information in this leaflet under Assistance Dogs, page 5. A hand-held audioguide is provided for visitors to use in the Exhibition. Tracks and volume controls are operated using buttons on the handset. Headphones are available to use with the handsets on request. A printed transcript of the audioguide tracks and the video commentary screens is available on request. Blind or visually impaired people Braille panels summarising each section of the exhibition display are placed on the walls at intervals. 5

6 Demonstrations Globe Theatre Tour We have a selection of demonstrations available for groups to book including Stage Fighting, Printing the Plays and Elizabethan Dressings. If you have booked a demonstration this will be included on your confirmation form and a time will be allocated for your group. Demonstrations can take place before or after your tour. Access to the theatre as part of the guided tour is via a staircase (25 steps up from the upper level of the exhibition; 47 steps up from the lower level). A lift is available from both levels of the exhibition up to the Piazza level outside the theatre. Staff in the Exhibition can provide assistance. Information on where your demonstration will take place will be provided for you upon arrival by a member of our team. We can accommodate groups of up to 60 people for Sword Fighting and Dressing demonstrations, and up to 25 people at a time for Printing the Plays. Globe Shop All of our demonstrations take place in the Underglobe, accessible via 18 steps or our lift. Wooden benches are provided for the group to watch demonstrations from, though our printing the Plays demonstration is viewed standing. Please note, the UnderGlobe is a public area, and whilst we will ensure your group will be the priority regarding the demonstration, there will still be members of the public in this area. 6 Don t forget to leave time to visit the Globe Shop. We sell a wide range of gifts to suit all pockets, as well as books, DVDs, clothes and jewellery. The shop is open every day, , or buy online: shakespearesglobe.com/shop The Globe shop is located on the Piazza level. It is accessed via the main stairs in the foyer or the foyer lift. It is on one level, with a wide entrance without a door.

7 The shop is well lit. The shop staff can help if assistance is needed to reach items on high shelves. The shop counter is 895mm from the ground. Eating and drinking The Swan Bar & Restaurant, the Foyer Cafe Bar, and Theo s Cafe in our Sackler building on Park Street provide food and drink for visitors, offering breakfast, lunch, and dinner, as well as sandwiches, hot and cold drinks, and tasty snacks. Please note that the Exhibition does not have a lunch space. There are grassy areas by the Tate Modern that can be used to picnic. Personal belongings We do not have a cloakroom on site. Please keep your personal belongings with you at all times. A working theatre The Globe is a working theatre and its stage is in use for performances or education workshops throughout the year. On the day of your visit, there may be rehearsals for actors or musicians in progress, or the stage crew may be constructing or moving scenery or preparing the theatre for the next performance. This may not affect your tour at all and could give you the opportunity to see the theatre at work. However, you may find that we are operating Silent Tours, which means that your guide will talk to you outside the theatre; once inside we request no talking or photography. Your guide will be able to explain in detail what is happening in the theatre and what you may be watching on stage. If you have further questions regarding how this might affect your visit please exhibition@shakespearesglobe.com. Special requirements If you have any access requirements, or you require further information in order to complete a risk assessment, please contact us by ing exhibition@shakespearesglobe.com or calling These contact details can also be used should you have any further questions regarding your visit. 7

8 Some points you really should read Group supervision The Globe Theatre is a working playhouse and the site in general can be very busy. Due to the nature of the visit, we expect each group to have at least one adult for every 15 students or children: to help achieve this we provide one free ticket for every 15 tickets paid for. Accompanying adults are responsible for the health, safety and behaviour of the students in their care at all times during the visit. Misbehaviour Groups share the exhibition and theatre with other visitors. In order to ensure an enjoyable visit for all our patrons, the management reserves the right to request any group member to leave the Globe site if they are causing disturbance to other patrons. If more than one member of your group is responsible for a disturbance, or if behaviour is considered threatening or disruptive, the management reserves the right to exclude the whole group and to terminate the visit immediately. Theatre tours During the theatre tour, the group must follow the tour guide s instructions and stay with them all the time. If any member of the group wishes to leave early, they should inform the tour guide who can show them the safest route to leave. Please ensure that all mobile phones, MP3 players and electrical devices are switched off during the tour. Objects must not be thrown from the middle and upper galleries of the theatre. Groups are not permitted on the stage. Photography and video recording Photography and video recording for personal use are generally allowed in the exhibition, but are not permitted in the theatre at certain times, particularly when rehearsals are in progress. Your tour guide will advise you if photography and video recording is allowed. The use of tripods or the video recording of the whole theatre tour is not permitted. Liability for damage Damage done to Globe property may incur a financial penalty. Handheld audio guides are made available for groups in the exhibition, with a key purpose to assist groups who do not have English as their first language. Audio guides are for use only in the exhibition and must not be taken to the theatre or off-site. They should be treated with care and consideration. Loss or damage will be charged to the group. After your visit We hope you enjoy your day with us. Why not stay connected to the Globe after your visit and share your words, experiences and pictures with us and other Globe fans to help us ensure All the world s a stage. You can follow us on Instagram, twitter and Face book. For more information visit shakespearesglobe.com/follow-us. We hope that this information is helpful to you when bringing a group and when planning your visit, and we look forward to welcoming you and your group to the Globe. 8

9 Site map: Piazza Level Sam Wanamaker Playhouse Shop LIFT N E W G L O B E W A L K LIFT Stairs up to Restaurant (19 steps) Seating End point of Tours Friends Desk East Piazza Globe Theatre (28 steps up to Middle Gallery; 50 steps up to Upper Gallery) Globe Theatre Stage West Piazza Bar Bankside Gates (9 steps down to Ground Level) NORTH B A N K S I D E & R I V E R T H A M E S 9

10 Site map: Ground Level & EXHIBITION UPPER LEVEL N E W G L O B E W A L K Main Entrance (Wheelchair-accessible button-operated door) Sam Wanamaker Playhouse LIFT Stairs up to Piazza Level (15 steps) Welcome Desk Stairs up to Bar (12 steps) Foyer Cafe Bar Box Office (for Theatre and Education tickets) Theatre in Shakespeare s Time: The Tiring Room, Clothes & Costume Music Building Today s Globe Oak Tree Bankside in Shakespeare s Time LIFT Stairs down to Lower Level (18 steps) Exhibition Introduction: Shakespeare in Context RAMP Exhibition & Tour Admissions Desk RAMP Exhibition & Tour Entrance Swan Entrance Bankside Gates (9 steps up to Piazza Level) NORTH 10 B A N K S I D E & R I V E R T H A M E S

11 Site map: Exhibition LOWER LEVEL Reading and Hearing Shakespeare Stairs up to Piazza Level (47 steps) LIFT UnderGlobe Stage (demonstrations) Oak Tree Exhibition LIFT Stairs up to Ground Level (18 steps) Props Store Starting point for public tours NORTH 11

12 Exhibition information (Mon-Fri ) The Shakespeare Globe Trust is a limited company registered in England and Wales No and a registered charity No Shakespeare Globe Trading Limited is a registered charity in England and Wales No Photo credits: Pete Le May, Pawel Libera, John Wildgoose. All information provided is correct at the time of writing (September 2016).

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