NC811 UCC Report for January Blue Ridge UCC. Downtown Asheville

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Gregory Curtis
5 years ago
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1 NC811 UCC Report for January 2017 Blue Ridge UCC Downtown Asheville

3 2016 A Year In Review

6 Locate Requests & Transmissions Dec vs 2015 Tickets 2016: 138, : 116,302 Difference: +18.7% Transmissions 2016: 775, : 612,719 Difference: % Year end totals 2016 Tickets: 1,949, % increase over 2015 Transmissions: 10,655, % increase over 2015

7 County Ticket Volume

8 County Ticket Volume December stats compared with 2015 Dec. Type Ticket % Measured against Total Tickets Catawba 3 HR CNCL NEW RXMT UPDT Total Tickets % 3HR % CNCL % NEW % RXMT % UPDT % 0.9% 75.9% 2.0% 20.6% % 1.3% 63.3% 2.9% 30.5% +/- Var 262.5% 72.7% -6.3% 61.5% 66.4% 12.5% Diff +/- 1.4% 0.5% -12.6% 0.9% 9.9% Avg Locates per Day 80 Lincoln 3 HR CNCL NEW RXMT UPDT Total Tickets % 3HR % CNCL % NEW % RXMT % UPDT % 0.3% 74.5% 1.4% 23.6% % 1.6% 51.0% 1.8% 44.8% % 766.7% 25.1% 133.3% 247.5% 82.6% Diff +/- 0.5% 1.3% -23.4% 0.4% 21.3% Avg Locates per Day 88 Alexander 3 HR CNCL NEW RXMT UPDT Total Tickets % 3HR % 3HR % NEW % RXMT % UPDT % 0.9% 88.5% 2.8% 7.8% % 0.0% 91.5% 1.1% 6.3% % % -10.4% -66.7% -29.4% -13.3% Diff +/- 1.1% -0.9% 3.0% -1.7% -1.4% Avg Locates per Day 11

9 County Ticket Volume 2016 Stats Compared with 2015 YTD Type Ticket % Measured against Total Tickets Catawba 3 HR CNCL NEW RXMT UPDT Total Tickets % 3HR % CNCL % NEW % RXMT % UPDT % 1.0% 79.9% 1.4% 17.4% % 1.3% 70.9% 1.5% 24.8% +/- Var 611.9% 63.7% 8.1% 29.2% 74.0% 21.9% Diff +/- 1.2% 0.3% -9.1% 0.1% 7.4% Avg Locates per Day 81 Lincoln 3 HR CNCL NEW RXMT UPDT Total Tickets % 3HR % CNCL % NEW % RXMT % UPDT % 0.7% 80.3% 2.7% 15.4% % 1.3% 63.5% 1.9% 29.5% +/- Var 625.3% 202.6% 38.2% 24.7% 234.7% 74.6% Diff +/- 2.9% 0.5% -16.7% -0.8% 14.1% Avg Locates per Day 76 Alexander 3 HR CNCL NEW RXMT UPDT Total Tickets % 3HR % CNCL % NEW % RXMT % UPDT % 0.7% 84.2% 1.5% 13.4% % 1.0% 87.6% 0.8% 10.2% +/- Var 400.0% 44.0% 6.0% -49.1% -22.8% 1.9% Diff +/- 0.3% 0.3% 3.4% -0.8% -3.3% Avg Locates per Day 14

10 County Ticket Distribution CATAWBA 1445 BANDY 4 CATAWBA 38 CLAREMONT 69 CONOVER 203 HICKORY 560 LAKE NORMAN 10 LONG VIEW 19 MAIDEN 185 MOUNTAIN VIEW 9 NEWTON 217 NORTH HICKORY 1 PLATEAU 2 SAINT STEPHENS 2 SHERRILLS FORD 106 STARTOWN 1 TERRELL 19

11 County Ticket Distribution LINCOLN 1581 BELWOOD 1 BOGER CITY 2 CROUSE 29 DENVER 772 HIGH SHOALS 1 IRON STATION 96 LAUREL HILL 1 LINCOLNTON 379 LOWESVILLE 211 MAIDEN 28 PUMPKIN CENTER 1 TRIANGLE 1 VALE 29 WESTPORT 30

12 County Ticket Distribution ALEXANDER 189 BETHLEHEM 25 ELLENDALE 1 HIDDENITE 30 MILLERSVILLE 1 STONY POINT 5 TAYLORSVILLE 126 TAYLORSVILLE BEACH 1

13 2016 Damages

14 2016 Damages

15 REMOTE TICKET ENTRY Total Tkt Summary 138,076 In-House Tkt Summary 44,857 RTE Ticket Summary; incl. UL 93,219 RTE Ticket Summary; excl. UL 80,183 RTE % Volume; excl. UL 58.07% RTE % Volume 67.51%

16 REMOTE TICKET ENTRY Acquired RTE Participants 2016 vs 2015 Difference (+/-) Qtr Month v/s QTR 2QTR Jan Feb Mar Apr May Jun Jul QTR Aug Sep Oct QTR Nov Dec YTD Total Q Q Q Q

17 Good Thru & Update Know the life of your ticket and when to update it with the Good Thru & Update section on the NC811 App

18 Pipes Plus in Spanish Available online now!

19 Safe Digging Partner

21 NC Underground Damage Prevention Review Board Process Complaint received, response sent within 10 days, response material compiled, case number assigned Board reviews the information provided by the parties and determines whether a violation occurred or if there is insufficient evidence. Action or penalty is determined.

22 Certified letter is sent to the parties indicating the outcome and that the violator has 30 days to request a hearing from UDPRB if they disagree. If a hearing is requested, the UDPRB will place it on the calendar for a future meeting and notify both parties. If no response within 30 days, case is docketed with Utilities Commission and an order is issued. If penalty is upheld, case is docketed with the Utilities Commission and an order issued. Any future appeals are handled directly through arbitration.

23 An order issued from Utilities Commission from arbitration, may be appealed to the superior court division of the General Court of Justice in the county of alleged violation or in Wake County The party cited with a violation will have (90) days to comply with the training requirement once docketed by the Utilities Commission. Their order will explain the details of compliance for fines and training to the individual receiving the order. NC Underground Damage Prevention Review Board Process

24 NC Underground Damage Prevention Review Board Meetings Located at: 2550 Operations Way, Raleigh, NC January 17, am to 4pm April 18, am to 4pm July 18, am to 4pm October 17, am to 4pm

NC811 Holiday Schedule HOLIDAY DATE DAY OF WEEK New Years Day January 2 Monday *Martin Luther King Jr's Birthday January 16 Monday Good Friday April 14 Friday Memorial Day May 29 Monday Independence

25 NC811 Holiday Schedule HOLIDAY DATE DAY OF WEEK New Years Day January 2 Monday *Martin Luther King Jr's Birthday January 16 Monday Good Friday April 14 Friday Memorial Day May 29 Monday Independence Day July 4 Tuesday Labor Day September 4 Monday *Veterans Day November 10 Friday Thanksgiving November 23 Thursday *Thanksgiving Day After November 24 Friday Christmas Eve & Christmas Day December 25 & December 26 Monday / Tuesday *Christmas Day After December 27 Wednesday All above holidays are excluded from the three working day notice.* Denotes Observed Holidays. NC811 will be open to accept all locate requests on observed holidays. The observed holiday is excluded from the three working day notice as well.

26 2017 NC811 Board Meetings 4Q16 January 20, 2017 Grandover Resort & Conference Center Greensboro, NC 1Q17 April 21, 2017 Chetola Resort Blowing Rock, NC 2Q17 July 21, 2017 The 1927 Lake Lure Inn and Spa Lake Lure, NC For booking info, contact Tonya Hargraves:

27 2017 State UCC Meetings January 10 th, 2017 Piedmont Natural Gas 2611 Greengate Dr, Greensboro, NC March 14 th, Global Street Raleigh, NC SC/NC Joint Utility Coordinating Committee Conference Wed, April 5, 2017 thru Fri, April 7, Beach Club Dr, Myrtle Beach, SC 29572

28 Thank you for your time and attention. You can get a PDF copy of this presentation on Use the UCC Issues form to voice your concerns to both local and state level UCC meetings in North Carolina. Available on both the NCUCC website and the NC811 app.

Minutes: Nash-Edgecombe-Wilson UCC Meeting March 28, noon, Golden Corral, Wilson. Lunch sponsored by City of Wilson

Municipalities/Organizations present: -City of Rocky Mount -City of Wilson -Piedmont Natural Gas -USIC -NC811 -Digital Repair Minutes: Nash-Edgecombe-Wilson UCC Meeting March 28, 2017. 12 noon, Golden