TELFORD & WREKIN MUSIC

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1 TELFORD & WREKIN MUSIC INFORMATION FOR PARENTS General Telford & Wrekin Music has been delivering instrumental & vocal tuition in schools since April We provide a number of high quality opportunities for music making across Telford & Wrekin for children & young people, these include: Small group singing and instrumental lessons on a wide range of instruments, Music Theory Ensemble opportunities for children and young people, such as our Woodwind Ensemble, Rock Schools and Orchestras Music Instrument hire Free lessons and instrument hire for those pupils on free school meals Music 2 the 4 provides whole class music lessons at KS1, KS2 and KS3 2 in Telford & Wrekin schools Performance opportunities for children and young people, such as Band Nights Annual Telford & Wrekin Music Showcase, as well as opportunities to take part in regional workshops and showcase events How to get lessons for your child Complete an Application Form contact us on , Telford.Music@Telford.gov.uk or visit We will do our best to provide lessons as soon as possible after receiving your Application Form as long as there are sufficient numbers on our Waiting List for a new group to start (usually a minimum of 3 pupils). This will normally be at the beginning of the following term. If only one or two pupils from a school wish to learn a particular instrument your child will be placed on our waiting list which is reviewed every term. The instrumental/vocal teacher will contact parents direct with lesson details as soon as lessons become available.

2 Telford and Wrekin Music: Terms and Conditions Small Group Lessons A guaranteed minimum of 30 lessons per academic year will be provided and will be a maximum of 30 minutes in length in an appropriate sized group. As the school year is approximately 38 weeks long there will be weeks when lessons do not take place. Please check the Calendar of Music Teaching Weeks for information on music teaching weeks. Individual One to One Lessons A guaranteed minimum of 30 lessons per academic year will be provided and will be a maximum of 30 minutes in length on a one to one basis. As the school year is approximately 38 weeks long there will be weeks when lessons do not take place. Please check the Calendar of Music Teaching Weeks for information on music teaching weeks. When will lessons be held? Tutors will visit your child s school to provide lessons during school hours at times agreed with the school. This means that parents do not have to make arrangements to transport children or make arrangements to collect their child at a special time. In Primary Schools the day of the lesson will be specified and children collected or sent for at the correct time of the lesson. In Secondary Schools your child should consult the Music Notice board each week to check the time of their lesson. The teaching day is usually the same, although times are changed weekly or fortnightly to ensure that pupils do not miss the same curriculum lesson every week. It is the responsibility of your child to ensure that they attend their lessons each week. No refund can be given for lessons missed due to forgotten times. Instruments Purchasing or hiring the most suitable instrument is not always straightforward and your child s teacher will have informed views about the size and price and reliability of instruments. We are often able to hire instruments to pupils, depending on availability (we do not hire guitars, drums or keyboards). Please contact the TWM Office for more information and an Instrument Hire Application Form. Conditions of Loan The parent/guardian agrees to take the utmost care to maintain the instrument and protect the instrument from loss, theft or damage. Any instructions on the care and maintenance of the instrument must be strictly observed. An instrument must never be played by any person other than the pupil to whom it is loaned except with the permission of the Instrumental Instructor. Instrument cases must never be opened in transit. Instruments must be returned immediately to the Instrumental Instructor under any of the following circumstances: lessons are stopped a pupil leaves school or moves to a school outside of Telford & Wrekin the Instrumental Instructor or TWM requires the instrument to be returned

3 Terms and Conditions (cont d) Loss or Damage of Instruments Loss or damage to the instrument must be reported immediately to the Instrumental Tutor. TWM will be responsible for repairs that are due to wear and tear. The parent/guardian will be responsible for repairs that become necessary due to accidental or wilful damage. TWM will arrange for all repairs to be carried out. The parent/guardian will be invoiced for the cost of any repairs if appropriate. The parent/guardian is advised to insure the instrument either through household insurance or specialised musical instrument insurance. Fees Please refer to the current Price List for information on current fees. Fees are payable in advance of lessons. If payment is not received by the date that lessons are due to start they will suspended until payment has been received. If a payment is received late, lessons will not automatically be resumed. We operate a Monthly Direct Debit Scheme which some parents may prefer which allows you to spread the cost over a 10 month period. Please see the current Price List for options. Remission of Fees TWM operates a scheme to support families who are in receipt of Income Support or who meet Child Tax criteria. Please be aware that if proof of benefit is not sent in with your Application Form, before lessons begin, you will be charged the full amount and no credit will be given. An annual price review will take place in April of each year. Absence Pupil - refunds are not available when a pupil does not turn up for a lesson due to illness, if they are away on a school trip or if the school cancels the visit. Teacher - any absences by TWM teachers will be made up either in the same term as the absence occurs or if this is not possible during the first weeks of the next term. In the case of long-term teacher absence (two weeks or more), we will do our best to find a replacement teacher. Cancellation of Lessons If you wish to cancel lessons half a terms notice is required. A completed Stop Form must be returned to the Office, verbal notification by pupils is not acceptable. Schools or teachers are unable to accept Stop Forms. We cannot refund any services not received due to cancellation.

4 Terms and Conditions (cont d) Practice Commitment to regular practice is essential in order to make steady progress and in order to develop, practice at home between lessons is important. Tutors will set targets for students to work on and will hope that you, as a parent, will check the progress and encourage your child to practices the relevant pieces. As a guide, it is advisable in the early stages to practice for about 10 minutes a day a little every day is much more beneficial than a week s worth the night before the lesson. For Primary School pupils our tutors will use a Log Card in which to record details of any practice required for the next lessons. Please ensure that your child takes their card to each lesson and look at it regularly to review your child s progress. Reviews For Primary School pupils on beginning lessons your child will receive a Log Card which should be taken along to each lesson to be signed by the Music Tutor. Please take time to read the Log Card as it will give details on what your child should be practising and any notes that the teacher feels you should be aware of i.e. change to lesson times. A yearly Parents Evening takes place for the tutors to be able to speak with you face to face on your child s progress. In the meantime if you have any questions contact the office and they will happily ask the tutor to contact you direct. The Instrumental Music Service reserves the right to amend any of the above Conditions Contact Details Please keep TWM advised of any changes to your contact details. Further Information If you have any further questions or require Application, Hire or Stop Forms please contact Telford & Wrekin Music Suite F, The Place Theatre Square, Limes Walk Oakengates Telford, TF2 6EP (01952) Telford.Music@telford.gov.uk

5 APPLICATION FORM FOR INSTRUMENTAL AND VOCAL LESSONS Please complete in BLOCK CAPITALS To: Telford & Wrekin Music, Suite F, The Place, Theatre Square, Limes Walk, Oakengates, Telford, TF2 6EP STUDENT (please use BLOCK CAPITALS) Surname Forename M F Current School Current Year Group Date of Birth (dd/mm/yy) Special Educational Needs/Medical Condition No Yes (please give details on separate sheet) Instrument / Vocal lessons required: Type of lesson: Small Group First choice:. Individual Second choice:. If the student is NOT a beginner, for how long have they been learning? PARENT/GUARDIAN/CARER (please use BLOCK CAPITALS) Surname (Mr/Mrs/Ms/Miss/Dr/Rev) Initial Forename Address: Postcode Tel Nos Home Work Mobile Address OBTAINING AN INSTRUMENT (please tick) I will buy my own instrument I will require the hire of an TWM instrument if available (please ensure that you have completed an Instrument Hire Form and read and understood the Terms & Conditions) (Please note that we do not hire guitars, keyboards or drum kits) Please do not buy or hire an instrument until you have received a communication from us. PAYMENT and AGREEMENT (please tick) I agree to the terms and conditions described within the Information Pack. I attach proof of benefit if applicable. Please note that if lessons are provided before proof of benefit has been received then you will be charged the standard fee, and no credit will be given. Signed Dated NOTE: Your signature on this Agreement will confirm to the Music Service that you have read, understood and agree to abide by the terms and conditions stated in the Information Pack

6 PHOTO CONSENT FORM Telford & Wrekin Council frequently uses photos of people in publications and on our website to publicise our services or celebrate special events. These may appear in our printed publications, on our website, or both. We may also send them to the news media. Please answer questions 1 and 2 below, then sign and date the form May we use your photograph, or that of your child(ren) if under 18, in publicity materials produced by Telford & Wrekin Council, including printed publications, presentation and on our website. Yes / No (please circle) We regularly send publicity material about our services, including photographs where appropriate to the media, especially local press. Can we use your child s photograph in this way? Yes / No (please circle) Please note that websites can be viewed throughout the world, not just the United Kingdom where UK law applies. This form is valid for five years from the date of signing. Please note that you are entitled to withdraw your consent to our use of the photographs at any time. By contacting / Telford.Music@telford.gov.uk Signature Date Ethnicity Questionnaire Some of the information you give on this form may be considered to be sensitive personal data under the Data Protection legislation and by completing and returning this monitoring form, you will be deemed to be giving your explicit consent to the processing of the data for Equality Monitoring purposes. White P Comments White British Irish Any Other White background (please specify) Mixed White and Black Caribbean White and Black African White and Asian Any Other Mixed background (please specify) Asian Indian Pakistani Bangladeshi Any Other Asian background (please specify) Black or Black British Black Caribbean Black African Any Other Black background (please specify) Other Chinese Any Other ethnic group

7 Pay your Invoice by Direct Debit Direct Debit is a simple, safe and convenient way to pay your Invoice. Payments are taken automatically so you don t have to worry about falling behind with your installments. A Direct Debit gives the Council permission to take money from your bank account in agreed amounts at agreed times. Complete and return the enclosed form. It s convenient your payment will be taken on the 1 st of each month over a 10 month period for the academic year. No more queuing, no need for cash, debit cards or telephone calls into the office each term to make your payment. It s secure the Direct Debit guarantee protects all of your payments. It s efficient the money we save can be put back into improving services. When we receive your completed form, we ll take your bank account details and set up your Direct Debit. We ll send you a confirmation letter that includes a copy of the Direct Debit Guarantee.

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9 PRICE LIST 2018/2019 Prices come into effect from 1 st September 2017 Vocal and instrumental Lessons Payment options: Direct Debit: 26.25* per month Small Group Lessons One off payment: * *Based on lessons starting at the beginning of Autumn term at 8.75 per lesson, ( per term). (Please see Terms & Conditions for details) Payment options: Direct Debit: 48.00* per month One to One Lessons Instrument Hire One off payment: * *Based on lessons starting at the beginning of Autumn term at per lesson, ( per term) (Please see Terms & Conditions for details) Payment options: Direct Debit: 5.25* per month All Instruments Hire One off payment: 52.50* *Based on lessons starting at the beginning of Autumn term at per term (Please see Terms & Conditions for details) 1. All lessons operate on a Waiting List basis, lessons will not commence until there are enough pupils to form a new group, slot into an existing group of the relevant standard or in the case of individual lessons that the tutor has availability. 2. Before applying for music services please ensure you have read and agree to the terms and conditions within the Information Pack and understand the notice periods required. 3. Please contact TWM office if you require any further assistance. Ensemble membership will be charged for a whole year (i.e. 3 x 30.00) if instrumental lessons are not taken with TWM. Telford & Wrekin Music, Suite F, The Place, Limes Walk, Oakengates, Telford, TF2 6EP Telephone: Telford.Music@telford.gov.uk Visit:

10 INSTRUMENTAL HIRE APPLICATION FORM Please return to: Telford & Wrekin Music, Suite F, The Place, Theatre Square, Limes Walk, Oakengates, Telford, TF2 6EP STUDENT (please use BLOCK CAPITALS) Surname Forename PARENT/GUARDIAN/CARER (please use BLOCK CAPITALS) Surname (Mr/Mrs/Ms/Miss/Dr/Rev) Initial Forename Address: Postcode Tel No: Home Work Mobile Address INSTRUMENT REQUIRED (please tick) Bassoon Oboe Cello Saxophone Clarinet Tuba Cornet Tenor Horn Double Bass Trombone Euphonium Trumpet Flute Violin/Viola French Horn Trombone The above amount will be added to your termly bill PAYMENT and AGREEMENT (please tick) I have received and agree to the terms and conditions of Hiring the above instrument. I attach proof of benefit if applicable*. *Please note that the remission of fees cannot be back dated. If your son/daughter has been provided with lessons before proof of benefit has been received then this will not be taken into account. Signed Dated

11 INSTRUMENTAL HIRE TERMS & CONDITIONS This document sets out the level of service parents/guardians can expect from Telford & Wrekin Music. When signing the application form, you are confirming that you have read and will abide by the terms of this agreement. If there are any asi) Before the hire of an instrument can be commenced an Instrumental Hire Form needs to be fully completed. ii) iii) iv) The hire of instruments is available to any pupil of a Telford & Wrekin school who has lessons with the Telford & Wrekin Music Service. Instruments requested will be delivered via the pupils music tutor as soon as is practicable. The hirer is responsible for the safe keeping of the instrument. v) The hirer is responsible for the maintenance of the instrument and to pay for all repairs deemed necessary by TWM. The hirer will contact TWM immediately in the event of damage to the instrument. xii) xiii) xiv) xv) xvi) Only the child/young person nominated by the hirer on the application form can play the instrument. You will be charged on a termly basis for the instrument hire. Payment Terms: The current fee is per term. An annual price review will take place in April each year. We offer a range of the most common instruments which are suitable for beginners. We do not offer guitars, drums or electronic keyboards vi) The hirer is responsible for the insurance of the instrument. It is essential the instrument is insured either via house contents insurance or by contacting specialist instrument insurance brokers. vii) viii) ix) The hirer will pay the cost of replacement in the event of loss or irreparable damage. If an instrument hired from us is lost or stolen, you must notify us in writing. If the instrument has been stolen then a Crime Number must be provided. Instruments will not be replaced. If an instrument needs to be returned we need to be informed in writing. If lessons have been stopped and the instrument not returned then you will continue to be charged for Instrumental Hire Charges. x) Rests, replacement reeds and strings, and other accessories and expendables are not included in the hire fee. xi) Instruments from TWM remain the property of the service and ownership cannot be sold or transferred by the hirer. Office Address: Telford & Wrekin Music Suite F The Place Theatre Square Limes Walk Oakengates Telford TF2 6EP Telford.Music@telford.gov.uk Telephone: