Annual Review Report 2013/14. St David s Hall

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1 Annual Review Report 2013/14 St David s Hall Arts Council of Wales May, 2014

2 About the Annual Review Meeting Venue: Arts Council of Wales Office, Bute Place Date of meeting: 24 March 2014 Present St David s Hall: Present Arts Council: Roger Hopwood, Arts and Theatres Manager Aiden Plender, Music Adviser Glender Charles, Arts Development Manager Graham Carbis, Administrative Manager Lisa Every, Marketing Manager David Baxter, Arts Active Manager Susan King, Programme Manager Lisa Matthews, Portfolio Manager Suzanne Griffiths-Rees, Development Officer Date of draft report: 22 April 2014 Date of final report: 4 June

3 1. Organisation Background St. David's Hall (SDH) was built in 1982, and is owned and managed by Cardiff Council. It houses one main auditorium seating 1,956 and a less formal space which accommodates up to 350 people. There is also a gallery area. The venue presents a mixed programme of professional events and performances including ballet, classical music concerts, children's shows, comedy, popular music and light entertainment. St David's Hall is the location for the annual Welsh Proms and biennial BBC Cardiff Singer of the World competition. The BBC National Orchestra of Wales is the orchestra in residence. Arts Council of Wales funding supports the classical music programme. 2. Programme of activity a. Current year activity and issues 13/14 St David s Hall continued, during 2013/14, to present its usual broad based programme of arts and entertainment. In 2013, Cardiff Singer of the World returned to St David s Hall for its biennial competition and its 30 th anniversary. All the heats and final for the main competition were held at the Hall, with the heats for the Song Prize held at the Dora Stoutzker Hall at the Royal Welsh College of Music and Drama and the final taking place at St David s Hall. Both finals were truly inspirational, with the exceptional American Mezzo Soprano Jamie Barton, clinching both competitions. The English tenor Ben Johnson was awarded the audience prize. The highlights of the 2012/13 International Concert Series for this year included the Czech Philharmonic Orchestra concert on 17 April 2013 with Jiři Bělohlavek conducting a predominantly Czech programme including Smetana s Má Vlast and Josef Špacek performing Mendelssohn s Violin Concerto. On 8 May 2013, Elgar s concert overture, In the South (Alassio) featured in the Philharmonia concert conducted by Sir Andrew Davis. This concert also featured pianist Lise de la Salle performing Mozart s Piano Concerto No. 9. The 2013/14 season opened on 16 October 2014, with performances of Rachmaninov s Piano Concerto No. 3 and Rimski-Korsakov s Scheherazade given by the Tchaikovsky Symphony Orchestra of Moscow Radio conducted by 2

4 Denis Lotoev, with Noriko Ogawa as the soloist. On 18 November 2014, the Czech National Symphony Orchestra toured the United Kingdom in celebration of the 80 th birthday of its music director Libor Pešek. During their visit to St David s Hall they performed Schubert s Symphony No. 8 and Dvořák s Symphony No. 7. The Philharmonia visited on 21 February 2014, with an all Brahms programme with German violinist Christian Tetzlaff and Latvian conductor Andris Nelsons who will take up his position as music director of the Boston Symphony Orchestra in two years time. On 13 March Floreligium and Floreligium Choir performed Charpentier s Te Deum, Gluck s Flute Concerto and Mozart s sublime Mass in C minor with Welsh soprano Elin Manahan Thomas. During the year, a programme of education and outreach work has run in parallel with the International Concert Series. In the Chimes project, Brass students from the BTec Performing Arts Course at Michaelston Community College worked with brass players and composers to create their own fanfare. The musicians, including a mix of local orchestral musicians and students from the Royal Welsh College of Music and Drama, became a human Garage Band, bringing their ideas to life and allowing them to explore compositional approaches. The piece was performed at St David s Hall prior to the Monzil Brass concert and also at the launch of the British Council s Take Over Cardiff event at the Senedd. The Music Mix project has a schools composition project that is directly linked to the International Concert Series repertoire. The intention is to engage young people with music making and introduces them to unfamiliar musical forms through creating a fusion of traditional orchestral instrumentation and popular musical forms. The ICS concert performance on 21 st February 2014 saw three schools present their own compositions inspired by the Brahms Violin Concerto before the Philharmonia concert. Composer and instrumentalist Adrian Lee has been working with composition students at the Royal Welsh College of Music and Drama on a project centred upon Steve Reich s Electric Counterpoint. The students spent a session on the gamelan at the Hall with Adrian looking at some of the inspiration and origins of the minimalist movement. Some of the students work was showcased at Adrian s concert in March. Following a trial project in the summer of 2013 as part of the Welsh Proms, Arts Active is developing the venue s former restaurant as a studio space for music-focused performance work by, for and with young people. The work, funded via a Capital Lottery grant from the Arts Council of Wales, will 3

5 increasingly become a valuable resource for the Hall s education and community offer. In this new space Lefel 1 Arts Active presented Britten s Five Canticles performed by a young graduate company from Royal Welsh College of Music and Drama and Cardiff University. b. Reviewed against Revenue Funding Agreement (RFA) Targets 13/14 Headline targets To programme the International Concert Series (ICS) throughout the year, comprising of between five and 10 concerts by UK based and International orchestras, featuring guest soloists and conductors. The series will be complemented by a comprehensive programme of education and outreach work. To evaluate your approach to ICS programming in order to make the programme more sustainable in the long term. Average concert attendances this year, (excluding the Orchestra of Welsh National Opera), were just short of target. This is in part due to the concert on 8 May 2013, by the Philharmonia Orchestra, conducted by Sir Andrew Davis having considerably fewer concert goers than was anticipated. However, even with this underperformance, attendances are within 151 of the target for the season. Commission new contemporary work from composers and orchestras, including young Welsh composers wherever possible. A large scale orchestral piece has been co-commissioned from the German composer Jörg Widmann by St David s Hall, Welsh National Opera Orchestra, the Grafenegg Music Festival, Austria (the main commissioner) and the Amsterdam Concertgebouw. The work will be around 25 to30 minutes long and will receive its UK premiere at the Hall in April 2016 as part of the Three concert, following its first performance at the Grafenegg Festival in The project requires substantial fundraising to support the planned three new commissions. Each commission will represent the standard concert format of overture, concerto and symphony. With the Widmann piece as the second half component of the concert, current efforts are focussed on developing the two new commissions for the first half and the Hall is currently in negotiation with Paul Mealor and the Royal Welsh College of Music and Drama. To research and develop new marketing and audience development initiatives to attract new audiences including the use of social media and internet marketing in relation to the ICS programme. 4

6 Analysis by the venue shows that 23.3% of e-marketing material is opened on mobile devices. The traffic from ipads and tablets to the St David s Hall website has increased by 439.6% in comparison to 2011, which equates to approximately 50,000 ipad/tablet users. This clearly demonstrates that the development of new e-flier templates, both mobile optimised, and allowing for analysis of open rates and click rates, has proved an excellent investment. Building on this, the mobile optimised website is now up and running and performing well. Work has now been completed to reconfigure the ticketing section of the website following the move of the box office system to a web based cloud system. One of the aims of this is to integrate the information and ticketing sections of the website so a visitor can be tracked right through the process and work can also identify drop off levels or abandonment of shopping carts. This work is ongoing as currently resources are an issue. The practice of following up on those that clicked on event information but had not yet booked has now been introduced and this has had excellent results. Investment in social media has also paid dividends with Twitter followers up from 2,000 to nearly 11,000 in the last three years. Facebook likes are also up by almost a 1,000 from last year to close to 3,000. Recent benchmarking activity has begun with several other Cardiff venues including the Wales Millennium Centre and Chapter to ensure that St David s Hall levels of digital engagement are on par with industry norms. Results to date show, that despite drastically different staff resources, St David s Hall is currently leading the way with this technology. Website development has included the introduction of a full-season page plus an International Concert Series button on the home page. As well as this the season brochure is now available as a downloadable PDF or online as an e-book. To sustain and continue to develop your relationship with the Royal Welsh College of Music & Drama (RWCMD) and other Cardiff based universities to allow students to attend rehearsals, master classes and recitals. St David s Hall s strong commitment to supporting students from RWCMD and Cardiff University continues. Both RWCMD and Cardiff University are aware of opportunities for students to attend rehearsals for any of the ICS events and requests are always accommodated. 5

7 A concessionary 5 ticket is available for students to attend any of the ICS concerts and the Hall s lunchtime concert recitals are also available at the reduced rate of 2.50 or just 1 for specific RWCMD events. The Philharmonia continues to develop its relationship with the College with master classes in the context of its concerts in the Hall. Arts Active s current programme includes working with Adrian Lee and composition students from the RWCMD on a project centred on Steve Reich s Electric Counterpoint - as outlined above. c. Coming year s activity and issues 14/15 From April 2014/15 St David s Hall will no longer be a Revenue Client of the Arts Council of Wales. However, lottery funding has been awarded to support the International Concert Series and some work by Arts Active. 3. The creation of artistic work As a presenting venue, St David s Hall does not produce work itself but works closely with other organisations to ensure that the work programmed and presented at the Hall is of a high artistic value. The International Concert Series is curated by St David s Hall staff and a freelance consultant. They are supported by in-house marketing, education and outreach opportunities for each concert are also investigated and organised by in-house staff including the Arts Active team. St David s Hall has regular meetings the BBC National Orchestra of Wales, the Welsh National Opera and the Royal Welsh College of Music. They work together to ensure that programming of classical music in the city is balanced and potential clashes are avoided. Joint marketing initiatives help ensure a mutually-beneficial result for all concerned. Whilst St David s Hall is part of the Orchestral Consortium Membership, the benefits have yet to be seen and this is something that is currently being discussed. As part of savings that St David s Hall has to make (due to the reduction in core funding from Cardiff Council), three of the four concerts for the Welsh Proms were cut. However, Owain Arwel Hughes has secured three concerts at neutral cost to the Hall from the Royal Liverpool Philharmonic Orchestra, BBCNOW and Bournemouth Symphony Orchestra. In addition to these concerts there will be a wide range of music presented this year, including a Folk Day with 6

8 traditional Welsh music at its heart. Artists include Jamie Smith s Mabon, Haddo and Olion Byw. Funding has been secured from PRS for a new commission from the combined forces of Allan yn y Fan and DnA. There will also be opportunities for participation and have a go sessions on the harp and traditional clogging. 4. Audience and Participation Attendance Figures 2011/ /13 % Change Events Attendances Events Attendances Events Attendances Exhibitions , ,645 0% -18% Film Screenings % 0% Performances by Touring Companies 24 3, ,359 50% -11% Performances at Presenting Venues , ,135 16% 28% Total Attendances , ,139 18% 1% Source: Arts Council of Wales Survey of Revenue Funded Organisations 2011/12 and 2012/13 Participation Figures 2011/ /13 % Change Sessions Attendances Sessions Attendances Sessions Attendances Children & Young People , ,821 9% -7% Open Access 280 6, ,718-74% 4% Targeted Sessions (BME, Disabled People) % 565% Total Participation , ,938-14% -2% Source: Arts Council of Wales Survey of Revenue Funded Organisations 2011/12 and 2012/13 Audiences are holding well at St David s Hall, and the organisation has been working hard with its social media and electronic marketing as detailed earlier in this report. The effectiveness of social media as a marketing tool was highlighted by a recent event at St David s Hall. This involved the comedian Jack Whitehall, who was touring smaller venues as a warm up to his arena tour. When he came to the Hall for the tech rehearsal to his sell-out concert, he asked whether the choir stall seats had been sold for the concert that evening and was told that they were not as they were behind the stage. He then requested that they be put on sale as the arena tour he was doing was in the round, and it would be good practice for him. St David s Hall promptly tweeted that there were 7

9 tickets available, and all but a few tickets sold that afternoon. A real example of the power of social media for marketing. In house data analysis has illustrated the impressive reach of the venue - 50% of all classical music attenders in Wales go to St David s Hall despite them only holding 22% of the total number of classical concerts. The Hall has recorded attenders from every post code bar two in Wales, with 10.6% of all households attending the Hall being from Communities First Areas.. 5. Business development a. Financial Roundup Financial Year 2011/ /13 Total Incoming Resources ( ) 6,061,160 5,665,228 ACW Revenue Funding ( ) 65,000 65,000 ACW Project Funding ( ) - - ACW Revenue and Project Funding as a % of Total Incoming Resources 1% 1% Earned Income ( ) 4,638,632 4,067,804 Earned Income as a % of Total Incoming Resources 77% 72% LA Funding ( ) 1,357,528 1,532,424 LA Funding as % of Total Incoming Resources 22% 27% Total Expenditure ( ) 6,061,160 5,665,228 Total Attendees/Participants 426, ,077 Source: Financial Information Supplied by Organisation b. Employment Figures Employment Figures Full Time Part Time Volunteers Casual/Contract 2011/ / Source: Arts Council of Wales Survey of Revenue Funded Organisations 2011/12 and 2012/13 The BBC National Orchestra of Wales and its new director have shown a strong desire to work together with St David s Hall as much as possible to reach their objectives and increase classical music audiences. The two organisations have also agreed that the orchestra becomes part of the International Concert Series. The Hall has built on its excellent customer care by maintaining and further developing its front of house customer care task force. These are primarily 8

10 volunteers, and the venue works hard with them to ensure that full training is provided and high standards are maintained. Digital media and social networking sites are also being used by St David s Hall to ensure that its promotional material is seen by more and more people. As highlighted above, it has seen a massive increase in Twitter followers and Facebook likes as well as launching a mobile optimised website. 6. Governance, management and finance St David s Hall is a local authority owned and run venue. It is part of Culture, Tourism and Events, which is itself part of Sports, Leisure and Culture, reporting to the Corporate Director of that title. St David s Hall responds to the needs and aspirations of the Cardiff Corporate Plan which itself looks forward 3 years and is reviewed each year. From this Corporate Plan, targets and key performance indicators can be identified and are discussed monthly at Sport Leisure and Culture Senior Management Team meetings and then with St David s Hall staff and Managers responsible for the delivery. The future of the Hall is currently uncertain, with the Local Authority planning to cut funding to the venue as part of cost cutting measures. Managers at the Hall are being positive and are seeing this as an opportunity to programme a little more experimentally and to take risks. As a receiving house, St David s Hall is obviously reliant upon what product is available. There are programme planning meetings with the Arts and Theatres Manager, the St David s Hall Music Consultant and for the Welsh Proms, the Artistic Director Owain Arwel Hughes. The International Concert Series and Welsh Proms will normally have a lead-in time of 18 months to two years and will therefore have been planned at an early stage. There are monthly management financial reports with monitoring primarily focusing on all income generating sections to establish profitability. In addition, all department heads are provided with relevant financial information which compares budget versus actual for each event and series of events. Exhibitions, including Welsh Artist of the Year, are monitored throughout the year as a stand-alone budget. 9

11 Overall financial targets are established as part of the Cardiff Council budget setting process with promotions surpluses and attendance monitored via KPI s reported to corporate directors. Development ideas are sought from senior staff as part of their Personal Development Reviews where all business plan targets are monitored and discussed. 7. Partnerships The most important partnerships for St David s Hall are those with its resident orchestras - the BBC National Orchestra of Wales and the Orchestra of the Welsh National Opera. It has also established a three year partnership with the Vale of Glamorgan Festival which will mean the finale concert of the Festival is performed at the Hall each year as part of the International Concert Series. This partnership supports the Hall s endeavours to develop its contemporary music audience as well as the Festival s ambition to present concerts at the major venues in the city. The partnership also includes supporting one contemporary music lunchtime concert recital each year to coincide with the Festival launch. St David s Hall has strong partnerships with all major classical music promoters and orchestras as well as promoters for a range of other artistic strands such as light entertainment and comedy. It works with Creu Cymru, Audiences Wales and Live Music Now and works with other organisations throughout Wales and beyond such as BBC Cardiff Singer of the World, British Association of Concert Halls, A Head for Art, IMG International Touring, Royal Welsh College of Music and Drama, Wales Millennium Centre and Orchard Media. Arts Active partnerships include Community Music Wales, National Dance Company Wales, Grassroots, Welsh National Opera, Royal Welsh College of Music and Drama and Rubicon. These are key collaborators and through the Welsh National Opera, a new piece was commissioned by Jak Poore, which was also used as part of the Parc and Dare s Flights of Fancy project. 8. Equalities St David s Hall operates as part of the Local Authority, and as such as bound by the policies of Cardiff Council, including the equalities policy. 10

12 Disabled access to St David s Hall is excellent but the venue is working with the Arts Council to enhance current provision and will be part of our forthcoming Audit programme. The venue offers discounted/free ticketing for disabled visitors and their companions. The Arts Active programme for children and young people is open to all and the Hall is committed to working with Communities First areas. 9. Concluding comments This is the final year that the Arts Council of Wales will be revenue funding St David s Hall, but the relationship will continue with programming for the International Concert Series and some work by Arts Active being funded through the Lottery. It is hoped that this realignment to project funding will liberate the Hall to curate more holistically across its concert programmes and participatory work. St David s Hall has an impressive record as far as ticket sales are concerned but there is longer-term uncertainty regarding Local Authority funding. Focussing on the now - and what is within the control of the committed team at St David s Hall - we expect it to continue to programme for its audiences with enthusiasm and tenacity and the relationship between it and the Arts Council of Wales, although changed, will continue to be strong. 11

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