Telephone, Cable TV, Radio Contract San Diego Convention Center
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1 Telephone, Cable TV, Radio Contract San Diego Convention Center Exhibitor Company Name: Show Name: Billing Company Name: Show Dates: / / To / / Billing Company Address: Incentive Order Deadline: 14 Days Prior to 1 st Day of Show Move-in (Telephone & Cable TV) 10 Days Prior to Delivery Date ( Radio Rental) City, State / Country, Zip: Booth / Room #: Contact Name: Contact On-Site Contact: Phone Number: Cell Number: On-Site Number: When your order is processed, you will receive an with a link to Smart City Networks payment portal. Payment in full is required prior to the event. With execution of this document the Customer hereby authorizes Smart City to provide services as requested herein, is authorized to request such services and acknowledges full and complete understanding of the Terms and Conditions and Attachments. View complete Terms & Conditions at: orders.smartcitynetworks.com/tc.aspx?center=099 Print Authorized Name Accepting Terms and Conditions: Authorized Signature Accepting Terms and Conditions: Additional services available please contact us at (888) or visit our website ORDER ONLINE: orders.smartcitynetworks.com/ordering.aspx ***Incentive rate applies to orders received with payment 14 days (Telephone & Cable) 10 days (Radio) prior to 1 st day of show move-in*** 1. Voice Services: PBX Service Domestic LD Included QTY Incentive Base On-Site Total a. Single Line - Instrument, Non Dial 9, Int l LD $275 $345 $414 b. Multi-line Phone w/ 1 main number & 1 rollover line $415 $520 $624 c. Speaker Phone Line w/ Polycom Instrument $465 $575 $ Cable TV Service a. Cable TV Circuit $500 $625 $750 Converter / Set-Top Box Deposit $150 $150 $ Radio Rental Products ( Weekly Rates) a. XPR 6550 /7550 (8 Digital Talk Groups included) Type:R-6550 XPR $32.50 $39.00 $39.00 Additional Items included upon request ( if applicable See below) 1. XPR 6550 Spare Batteries 25% at no charge (Type: B-6550 XPR) 2. XPR X Charger (Type: C-6550 XPR-6) 3. XPR 6550 Single Charger (Type: C-6550 XPR) b. Radio Accessories 1. XPR Surveillance Kit: Ear Piece with Mic (Type: SK-XPR) $8.00 $10.00 $ XPR Speaker Mic: Shoulder Speaker (Type: SM-XPR) $8.00 $10.00 $ XPR Boom Mic Headset: Phone Operator Style (Type: BM-XPR) $8.00 $10.00 $ b. Radio Services ( Weekly Rates) a. Additional Digital Talk Group / Channel Building Wide Coverage (Type: RS-DTG-A) $225 $270 $270 b. Remote Site Connect 1 Channel (requires Internet drop at remote site) (Type: SC) $500 $600 $600 c. Remote Site Connect 1 Channel Additional (Type: SC-A) $300 $360 $ Radio Return a. Shipping Estimate $125 / 50 Radios or Customer can return on own account (Type: SF-R) $125 $125 $125 b. Late Return (daily charge per Radio) ($15) X (#Radios) X (# Days) 5. Third Party Services a. Program a Radio into the System (Per Radio) (Type: TP-PROG) $10.00 $12.00 $12.00 b. Create a Talk Group (Per Talk Group) (Type: TP-TG) $30.00 $36.00 $36.00 c. Rental Radio (Per Radio) (Type: TP-RR) $25.00 $30.00 $ Special Quote Attachment A or Statement of Work (if applicable) Make Checks Payable to SMART CITY NETWORKS Send Completed Orders with Payment To: 5795 W. Badura Avenue, Suite 110 Las Vegas, NV (888) FAX (702) csr@smartcity.com Effective January 1, 2019 December 31, 2019 Customer No: SUBTOTAL ESTIMATED 10% Tax/FEES GRAND TOTAL
2 1. Site Connect Service - (a) Site Connect Orders must be placed 21 days in advance. (b) Appropriate Internet Service is required at the Remote Site Location where radios will be located (c) Customer is responsible for arranging, ordering, providing and paying for Internet drop at Remote Site Location and is responsible for coordinated install, testing times and provide Smart City with Remote Site Location IP Address (d) Additional Shipping applies. 2. Radio Return Specifics - (a) The Customer will be fully responsible for the protection and safekeeping of rental equipment and will be responsible for returning all rental equipment to the Smart City Service Desk at the end of contracted date or Shipping within 3 days to 710 N. Aberdeen, Chicago, IL (b) Late fees are $15 per radio per day and are calculated on number of days after last day of contract until product is returned to the Smart City service desk or when product is shipped by 3 day minimum delivery (c) Customer is responsible for return shipping pre-paid labels can be provided or customer can use their own shipping account. Tracking information must be provided (d) Lost items will be charged to credit card on file. 3. Incentive Price applies when a completed order with payment is received no later than 10 days prior to delivery date. Base Price (Late Orders) applies to (a) all orders received from Four (4) to Ten (10) days before delivery date (Late Order accepted up to 72 hours before delivery) or (b) orders received on or before the 10 day Incentive Deadline without payment (c) Order requests for less than 72 hours before deliver date would have to be respectfully declined. 4. A valid Credit Card number with signature MUST be on file regardless of payment method. For your convenience we will use this authorization to charge your credit card for any additional amounts incurred. 5. There will be a $25 service charge for all returned checks. Terms and Conditions / Payment Options 6. CANCELLATION There is a minimum $150 or 10% Cancellation fee (whichever is least). Cancellations must be in writing. Additional cancellation charges will apply for orders that have already incurred processing, labor, material, and / or engineering costs. Some custom designed services and special requests cannot be cancelled once ordered and will incur full charges listed / quoted. Credit will not be given for service(s) installed and not used. Service problems must be reported to the Smart City Service Desk. Service claims will not be considered unless filed in writing by Customer prior to close of show. 7. Any additional cost incurred by SMART CITY to: 1) assist in trouble diagnosis or problem resolution found not to be the fault of SMART CITY or 2) collect information required to complete the installation that customer fails to provided (i.e. special circuit numbers, IP address info or special design requirements) may be billed to the Customer at the prevailing rate. 8. The prices listed on this contract do not include Federal, State, Local or Other Taxes and Tax surcharges. Taxes / Tax surcharges will be included on your final bill. Federal Tax ID is Purchase Orders are not accepted as a form of payment but as a convenience can be reference on your invoice upon prior written request. 10. Any unpaid balance after close of show will incur a 1.5% / month service charge. 11. Prices are based upon current rates and are subject to change without notice. 12. Smart City accepts payments in US dollars, Checks drawn on US bank, Wire Transfers or the following Credit Cards: (Amex, MasterCard, or Visa). Make all checks payable to: Smart City. 13. Due to the cost of processing checks, any refunds due in the amount or $10.00 or less will not be refunded except upon written request. 14. Conditions for processing service contract for On-time Installation: (a) Full payment for service(s) must accompany signed contract. (b) Incomplete contract will delay processing, please provide all information requested. (c) Desired Delivery location(s), Date & Time, must be identified on face of contract. (d) Customer provided / ordered services at remote site location must be installed and working before delivery of service / product. Customer(s) must provide Smart City with IP Address, Provider s name and contact information. Replacement Cost Description of Service Type QTY Replacement Description of Service Type QTY Replacement Cost 1. XPR 6550 / Weekly R-XPR Cost $ SL Weekly R-SL $ XPR Batteries B-XPR $ SL Batteries B- SL $ XPR 6X Charger C-XPR-6 $ SL 6X Charger C- SL-6 $ XPR Single Charger C-XPR $ SL Single Charger C- SL $ Accessories Weekly (XPR Speaker Mic, XPR Boom Mic Headset, SL Surveillance Kit, other misc.) RA varies LIMITATION OF LIABILITY LIMITATION OF LIABILITY. EXCEPT FOR OUR WILLFUL MISCONDUCT OR GROSS NEGLIGENCE, YOU AGREE THAT UNDER NO CIRCUMSTANCES IS SMART CITY LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OR LOST PROFITS ARISING OUT OF THE SYSTEMS OR OUR SERVICES OR OBLIGATIONS UNDER THIS AGREEMENT EVEN IF SMART CITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT, YOUR EXCLUSIVE REMEDY AND OUR ENTIRE LIABILITY TO YOU FOR ANY REASON UPON ANY CAUSE OF ACTION ARISING OUT OF THE SYSTEM OR OUR SERVICES UNDER THIS AGREEMENT SHALL BE THE AMOUNT ACTUALLY PAID BY YOU TO SMART CITY WITH RESPECT TO THOSE DEFICIENT SERVICES. THE LIMITATION OF LIABILITY PROVIDED BY THIS SECTION IS LIMITED TO OUR DUTIES AND LIABILITIES BY REASON OF THIS AGREEMENT ONLY, AND DOES NOT AFFECT ANY OTHER RELATIONSHIP SMART CITY MAY HAVE WITH YOU. THE FOREGOING LIMITATION IS A FUNDAMENTAL PART OF THE BASIS OF THE BARGAIN HEREUNDER AND IS INTENDED TO APPLY WITHOUT REGARD TO WHETHER OTHER PROVISIONS OF THIS AGREEMENT HAVE BEEN BREACHED OR HAVE BEEN HELD TO BE INVALID OR INEFFECTIVE. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF OR RELATED TO THE USE OF THE SERVICES PURSUANT TO THIS AGREEMENT MAY BE BROUGHT BY YOU MORE THAN 12 MONTHS AFTER THE CAUSE OF ACTION FIRST AROSE. (1) All Customer contracts and agreements are solely between SMART CITY and the prospective Customer; (2) SMART CITY is not the employee, agent or partner of the Facility; (3) The Facility is not a party to, nor shall it have any obligations or liabilities whatsoever to any Customer, under any Customer Contract including without limitation, the obligation to provide any of the services covered by such Customer Contract; (4) No representations or warranties are being made by the Facility with respect to any Customer Contract or any Communications Services; (5) The right of the Customer to receive any Communications Service will be terminated if this Agreement is terminated for any reason provided therein; and the Facility will have no obligation to continue providing such service unless the Facility elects in its sole discretion to continue to provide such services itself or through a third party; (6) The provisions of the Customer Contract are separate and independent from the provisions of the Customer s lease space in the building and shall not affect the Customer s obligations under such lease and without limiting the foregoing, in no event shall any default by SMART CITY under the Customer Contract or any failure with respect to any Communications Services have any effect on any Customer s obligations to the Facility under any lease or any other occupancy agreement between such Customer and the Facility. Make Checks Payable to SMART CITY NETWORKS Send Completed Orders with Payment to: 5795 W. BADURA AVENUE, SUITE 110 LAS VEGAS, NEVADA (619) (888) FAX (702) *** Tipping is not permitted. Any request from personnel for gratuities should be reported to Management immediately. ***
3 Floor Work / Labor - Communications Cable Center: S a n D i e g o C C ( ) - C A Company Name: Show: Booth / Room #: Customer / Ref #: Smart City has the exclusive contract to install all voice and data communications cabling. This includes all cabling to booths, within booths (under carpet and flooring) and from booth-to-booth. Fiber optic, twisted pair (Category 3, 5 and 6), coaxial and all other data and telephone cables fall under Smart City s area of responsibility. Labor cost - $ an hour per technician, with a one hour minimum. Floor work - Estimated at 4 cables per tech hour (this is a conservative estimate assuming normal circumstances with timely request for service and a complete floor plan received at least 5 days before show move in. Charges could be greater than our estimate for a variety of reasons such as floor work was ordered late, carpet had already been laid, obstructions / physical structures and other miscellaneous issues that can make cabling more labor intensive and time consuming). Smart City Cat 5 Cable - $50 each (100 ft. cable) Please select the floor work option that you will require for your booth: Yes, we will need to order floor work from Smart City for our booth. Estimated number of labor hours. Please add this to our order. No, we will not require floor work for our booth. We will not be laying our cables across aisles, across traffic flow areas, under carpet or under flooring. Please select the cabling option that you will require for your booth: Smart City Provided Cable. We prefer Smart City to provide the cable for our booth. Number of Cat 5 Cable(s) at $50 each. Please add this to our order. Exhibitor Provided Cable. We will provide our own cable for our booth and understand the following: We will not be placing cable across aisles, across traffic flow areas, under carpet or under flooring. Smart City can only accept cable and cannot accept hubs, routers, switches or other equipment. Smart City cannot guarantee service on Customer/Exhibitor provided cable(s) and/or equipment. Connectivity can be guaranteed only to the point where Smart City s services originate in the booth. Any request for trouble diagnosis or problem resolution found not to be the fault of Smart City may be billed to the Exhibitor at the prevailing rate (for example, faulty equipment or damaged cable). Cable(s) must be shipped two weeks prior to the show opening to: San Diego Convention Center Attn: Smart City 111 West Harbor Drive San Diego, CA 92101
4 Floor Plan Communications Cable Center: S a n D i e g o C C ( ) - C A Company Name: Show: Booth / Room #: Customer / Ref #: Voice and Data communications cabling. Smart City is the exclusive installer of Voice and Data communications cabling. Smart City provides cabling to booths, within booths (under carpet and flooring) and from booth-to-booth. Fiber Optic, twisted pair (Category 3, 5 and 6), coaxial and all other data and telecommunication cable fall under Smart City s area of expertise. IMPORTANT!! Prior to installation of service, a complete floor plan is required. Please utilize this grid should you not have your own floor plan to send us. You may use a different floor plan for each service group (Telephone, Internet, etc.) or combine all services on one floor plan. For a floor plan to be considered complete it must include all the information listed below (Main Distribution Location MDL, designated location of items within the booth, surrounding booths, scale-length and width). X = Main Distribution Location (MDL) The originating line(s) for service, whether from overhead, a floor pocket or a column, will be delivered to a MDL before being distributed within your booth. Example: Storage area, back of booth, etc. (unless specified, the default for the MDL will be the back of the booth or at Smart City s discretion, the most convenient location). All distribution of services to their final destination within the booth will originate from the MDL. A per line move fee will apply to relocate services within your booth after they have been engineered and / or installed. T = Location of Telephones, Fax lines or other telecommunications equipment T. I / H / PC / C = Location of primary Internet Service I, Hubs H, Patch Cables PC and / or Computers C. For Smart City to perform your floor work, you will need to indicate the location of each item you want cabled. Make sure to order your floor work, hubs, and patch cables early and in advance of the show moving in. Orientation = The Booth or Aisle # s surrounding your booth. A minimum of one surrounding Booth or Aisle # is required (two or more would be more helpful) for Smart City to accurately install your services. Size = Booth dimensions (example 10x10). Scale = 1 Box is equal to ft..
5 Floor Plan Communications Cable Center: S a n D i e g o C C ( ) - C A Company Name: ABC EXAMPLE COMPANY Show: ABC EXAMPLE SHOW Booth / Room #: 1234 Customer / Ref #: XXX - XXX Voice and Data communications cabling. Smart City is the exclusive installer of Voice and Data communications cabling. Smart City provides cabling to booths, within booths (under carpet and flooring) and from booth-to-booth. Fiber Optic, twisted pair (Category 3, 5 and 6), coaxial and all other data and telecommunication cable fall under Smart City s area of expertise. IMPORTANT!! Prior to installation of service, a complete floor plan is required. Please utilize this grid should you not have your own floor plan to send us. You may use a different floor plan for each service group (Telephone, Internet, etc.) or combine all services on one floor plan. For a floor plan to be considered complete it must include all the information listed below (Main Distribution Location MDL, designated location of items within the booth, surrounding booths, scale-length and width). X = Main Distribution Location (MDL) The originating line(s) for service, whether from overhead, a floor pocket or a column, will be delivered to a MDL before being distributed within your booth. Example: Storage area, back of booth, etc. (unless specified, the default for the MDL will be the back of the booth or at Smart City s discretion, the most convenient location). All distribution of services to their final destination within the booth will originate from the MDL. A per line move fee will apply to relocate services within your booth after they have been engineered and / or installed. T = Location of Telephones, Fax lines or other telecommunications equipment T. I / H / PC / C = Location of primary Internet Service I, Hubs H, Patch Cables PC and / or Computers C. For Smart City to perform your floor work, you will need to indicate the location of each item you want cabled. Make sure to order your floor work, hubs, and patch cables early and in advance of the show moving in. Orientation = The Booth or Aisle # s surrounding your booth. A minimum of one surrounding Booth or Aisle # is required (two or more would be more helpful) for Smart City to accurately install your services. Size = Booth dimensions (example 10x10) 20 x 20. Scale = 1 Box is equal to 2 ft..
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