TELEVISION. Star Plans. Interactive Guide and DVR (Digital Video Recorder) Manual ARVIG arvig.net

Transcription

1 TELEVISION Star Plans Interactive Guide and DVR (Digital Video Recorder) Manual ARVIG arvig.net

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3 TABLE OF CONTENTS DVR Remote Control Button Features...3 Arvig Digital TV i-guide Quick Reference Guide Control Live TV...8 Playback Controls Pause...9 Rewind...9 Fast Forward...9 Instant Replay...10 Return To Live TV...10 SWAP Between Two Programs...10 Building Your Library - Recording Programs One-Touch Record...11 Record Interactively From Program Information...11 Record A Series...12 Managing Series Recordings...12 View Your List Of Scheduled Recordings...13 Recording Notices...13 Manually Schedule A Recording...14 Record Two Programs At Once...14 View Programs Stored In Your Personal Video Library...15 Delete Recordings...15 Multi-Room DVR User Guide Accessing your DVR Content My Recordings Playback Details Resume Playback Watch A Recording Main Menu Main Menu Options Pause Live TV Set A Follow-Me Bookmark Schedule A Recording Delete A Recording Cancel A Future Recording View DVR Hubs/Change DVR Hub Name Troubleshooting Guide...23 Frequently Asked Questions

4 DVR REMOTE CONTROL BUTTON FEATURES 3

5 en. sly ARVIG DIGITAL TV I-GUIDE QUICK REFERENCE GUIDE Quick Menu MenuThe Quick Menu feature buttons onshortcuts your remote Use uickthe Menu* provides to the provides shortcuts todirectly theto key s.atures of i-guide and digital cable service. features of one yourtime program thesearch MENU button and the guide Quick search programming by category willorappear over any video or guide screen. and digital cable by Title, Actor/Director orservice. Keyword The the buttons on the remote to continuously Quick Menu will appear over through the icons. Movies lists movies by category any video or guide screens when the MENU button on your Kids lists kids by category remote is programming selected. The Quick MenuControls is designed to allow you to go directly to i-guide features Parental lock shows or channels based on preferences without having to navigate through a series of menus. Symbols to Know Quick Menu Icons Sports lists sports events by category icons may appear on your Quick Menu. Use the buttons on your remote to ght and select an icon for immediate access. Main Menu go to the Main Menu DVR schedule, view and manage recordings ures On Demand view On Demand menu tton nd programs HDTV view list of HDTV programs, y channel or time avorites view your Favorites lists arch The Picture in Guide feature allows you to watch a show while using the guide.** Main Menu Search search programming by category or by Title, Actor/Director or Keyword The i-guide s Main Menu gives you easy access to all Sports sports events by category the lists features of digital cable. Simply press MENU twice Kids lists kids programming by category on your remote, then select Parental Controls lock shows or channels from the options available, based on preferences including TV Listings By Time, viewing options by category, Search, Favorites, Local Weather and more. Movies lists movies by category Menu ain Menu* provides access to all of the features uide and digital cable. Press the MENU button hto view the available options, including: provides TV Listings By Time you many ways to find your favorite te Finding to watch is Select Search fromsomething the Quick Menu or Search h e Favorites Main Menu to begin. search easy with i-guidequickly. Select Search Parental and ms by Title,Controls or search bymore category like from Menu or Quick s, Sports or the KidsMain programs or view HD PV channels. Menu to begin. Narrow your Search Menu options bysearch theme have aprogram DVR, you can quickly byusing rd or the Actor/Director. See provided. Search and subcategories in the DVR section for more information. 4 The Picture in Guide feature allows you to watch a show while using the guide.**

6 ve all of the buttons. s By Time out what s on TV right now, press GUIDE on your remote to access Listings By Time. Titlesearch Search to by ings grid provides a 90-minute view of programming for up to 5 allows channelsyou per screen. buttons to navigate rrent program is highlighted in yellow. Use the find and a specific program by the grid. Instant program info appears in the upper left of the screen. Press OK/Select to entering the first few letters a program from the grid. Press INFO for additional information. d of the program name. rs ht. n t s By Channel GUIDE two times to view Listings By Channel and use the buttons to see listings next channel in the line-up. Use buttons to navigate. Listings By Time ate Program Listings n use the and buttons on your te TV Listings in screens a grid to quickly navigate appear the listings h g 4 daysformat in advance. OK/Select to withpress channel numbers y that channel or INFO for more information. m and network call letters down hes s16 are color-coded to identify types of programs. the left side and times along the Blue Regular programs top. Listings are color coded to Purple Movies Green Sports help you identify different types Light Blue Kids programs of programs: Blue Regular programs Purple Movies ster searching buttons to view listings a page at a time e the Green PAGE Sports rogram ess and Information hold or to rapidly move ahead in time or through the channel lineup Light Blue Kids toprograms stant Information is available when you highlight a program advance ahead a day at a timein the program listings, which ess the DAY + - buttons cludes program title, start and end time, a brief program description, and indicators to 9 by entify settings such as Reminders and Recordings. Program Information Instant Information is available while you view program listings so you see a brief overview of the program at a glance. Instant Information includes program title, start and end time, program rating, a brief program description and helpful indicators that identify your settings, such as Reminders Recordings and Favorites. ng d ers ht. n t y om hes 16 5

7 nel. Smartmay Channel Surfing ear channels have you change channels, the Flip Bar appears The Flip Bar allows you to see eovides On Demand. so, the a brief two If line description about the m and other information includingastitle, may appear oninformation the left program youstart d time, channel, current time, program rating Highlight the On Demand channels help you ttings change such as Favorites or to Locks. Demand programming know more about for what s on. you find the program you are interested in, Information ondetails, the Flip Bar NFO for more program or press lect toincludes make theprogram Flip Bar disappear. name, start and end time, channel, current to watch television and view program listings without leaving the time and a brief program i-guide provides a Parental Controls feature, which p Bar mayto also show other options: or going the full-screen guide. of TV programs and services based on your viewing p description. parental controls set a personalized 4-digit PIN to place Locks by mov Watch in HD* When tuning to a standard When youthis findbutton aguide program you or are interested in,1/3 press OK/Select tobeing disp titles. Youlower can also hideof adult from efinition channel, may appears appear on s OK/Select. Mini on the thetitles screen he leftmake side ofthe theflip FlipBar Bardisappear to indicate or thepress INFO for more program details. arrows hannels and available 90 minutes of listings at a time. Use the hannel is also in High-Definition. arrows totosee at other times. At any nnels and the to tune ress OK/Select directly the listings Parental Controls Setup ssociated HD channel. lect to access program info. Locks can be set quickly in a variety of ways anytim Press the Lock button on your remote* On Demand* Some channels may have Select the from the Quick Menu rogramming available On Demand. If so, the Select the (Browse) from any program info screen to On Demand button may appear on the left Access Parental Controls from the Main Men To access Mini Guide, press ide of the Flip Bar. Highlight the On Demand utton to access On Demand programming for the OK/Select button on your hat network. remote. Use the arrows to see Mini Guide listings on other channels and uide (Browse) listings arrows to see listings ni Guide allows you to watch television and viewthe program without leaving the m you are watching or going to the full-screen guide. at other times. ess Mini Guide, press OK/Select. Mini Guide appears on the lower 1/3 of the screen parental splays two or three channels and 90 minutes of listings at a time. Use the arrows n Demand not available in all areas. controls listings on other channels and the arrows to see listings at other times. At any Quick Menu Program I ress INFO or OK/Select to access program info. Parental Controls fault setting for With any of these actions, if you have not set up a uide is a 2-channel Parental restrict and PINviewing to activate thepurchases Locks feature. If yo y. To change the Controls allow you ato4-digit (See Setup SectionSet for more y, go to Menu, ofmain TV programming based onyour yournumber. viewing preferences. a informa Setup, then Guide personalized 4-digit PIN and and change Guide Cell can Height. you place Locks on selected te h ratings, channels and titles. You can also hide adult titles from being displayed on-screen. D service from your cable provider. On Demand not available in all areas. PIN Setup 6

8 tes. p Favorites The Favorites feature allows you to quickly access the channels you have designated as your Favorites. You can create up to five unique Favorites lists, which can be named with the on-screen keyboard. Pay-Per-View p to five (5) Favorites Lists. From the Main Menu, select Setup, te ordering Setup.i-Guide Use yourmakes on screen keyboard to name your lists. h and watching Pay-Per-View (PPV) favorites programs easy. Order Pay-Per-View from the To access information while viewing listings or watching TV, press the INFO button. MainINFO Menu or Quick Press a second time tomenu, see a longer description and additional details such as category actor, selectrating, PPVrelease to goyear, to the PPVand run time. Menu. Then select any of the Actionoptions Icons PPV to see programs available in a variety of categories. From the program information screen use the Action Icons to set a Reminder or Recording, or designate a Favorite among other options. Use buttons to highlight each icon and see the on-screen description. by Guide Symbols to Know Action Icons Go back to the previous screen d ers Record/Change Recording Options* ht. (DVR) n t Set or cancel a Reminder for Watch this channel or program Save the channel in your Favorites list Place a lock on the program to restrict viewing 15 Order PPV, On Demand and other pay services this program See all the times the program will be airing *Menu selections vary depending on services offered by your cable provider. ng y om hes 16 7

9 CONTROL LIVE TV WITH A DVR Using your DVR with i-guide, you can control live TV. Anytime you tune to a channel, the DVR begins making a temporary recording of whatever you re watching. So you can PAUSE if the phone rings, REWIND the scene you missed and FAST FORWARD to skip what you don t want to watch. Your DVR will store up to 90 minutes of live TV*. The live TV recording is not a permanent recording, unless you actually record it to the DVR s hard drive. For live TV recordings, the temporary recording (buffer) will be erased if any of the following occur: Turn off your DVR. Watch the same channel for longer than the temporary recording period. The most recent hour of the program (15 minutes of HD) is kept in the temporary recording. Switch to another channel on the same tuner. When you change channels without using the SWAP function, your DVR begins to store the new program. It removes the previous program you were watching from the storage. (See SWAP section on page 10 for additional information.) You watch more than one hour. After one hour, the DVR removes the earlier minutes of the recording, so that only the most recent hour is kept in the temporary storage. *Recording buffer (temporary storage) for each tuner will record as long as you stay tuned to the same channel. 8

10 PLAYBACK CONTROLS You can play back your video recordings using the Video Control Buttons. PAUSE As you watch live TV and recorded programs press PAUSE and the programming on your TV screen instantly freezes. Pressing PAUSE more than once allows frame by frame viewing. Press PLAY to resume normal play of the program from the point where it was paused. Note: Pause capacity depends on video format; less than 15 minutes for high-definition programming. REWIND Want to review a portion of your live show? Just press REWIND. Press it again up to four times to increase the rewind speed. Press REWIND a fifth time or press PLAY to resume normal play. FAST FORWARD For programs you are watching live, FAST FORWARD can be activated if you have paused or rewound the program. Press FAST FORWARD to move forward in the program. Press FAST FORWARD a fifth time or press PLAY to resume normal play. Note: You can only fast forward up to the point of live broadcast. 9

11 INSTANT REPLAY With INSTANT REPLAY, you can go back to see the last play of the game or replay the last scene of your movie. Just press the button on your remote to replay the last 15 seconds. Press the button repeatedly to continue skipping back in 15-second increments. RETURN TO LIVE TV Anytime you pause or rewind a live program, the show continues to be broadcast in real time. To return to live programming, press the LIVE button. SWAP BETWEEN TWO PROGRAMS Because your DVR has two tuners, it can temporarily record two programs at the same time one on each tuner using the SWAP feature. Located at the bottom of your remote control, the SWAP button lets you toggle back and forth between the two live shows while giving you full control of both. While you are tuned to a program, press the SWAP button on your remote. You will change tuners. Now you can select an alternate program by changing channels or using the guide. Press SWAP again to toggle between the two programs. The SWAP button is the key to keeping the temporary recording for both programs. If you change channels without using SWAP, you will lose the buffer. 10

12 BUILDING YOUR LIBRARY RECORDING PROGRAMS You can set and schedule recordings three ways with i-guide: one-touch record, interactively by program and by manually scheduling your recording. ONE-TOUCH RECORD Press RECORD on your remote any time while watching TV or while navigating through the guide. Recording begins immediately. You can automatically schedule recordings for programs starting at a later time or date by pressing RECORD while in the listings. Recording will start at the program s scheduled start time. RECORD INTERACTIVELY FROM PROGRAM INFORMATION From the listings menu, highlight a program scheduled for a later time. Press the INFO button and you will see an information screen. Highlight the icon and press OK to start a recording for the time the program is scheduled to start. 11

13 ording Series DVR allows you to record multiple episodes of RECORD A SERIES gram (series) according to your preferences. te up a Series Recording, begin by selecting h DVR lets you ogramyour from the Listings grid record or from a Search s list: multiple episodes of a program according toprogram your preferences. elect Record from the Info screen elect Set Up Series Recording aselect the episode type elect the type of episode to record, such as to record, such as first run irst run only episodes pecify how many to save onlyrecordings or all episodes. pecify how long to save the recording Specify how o access advanced series set many up features, ke add minutes to the start and end times and recordings to save. pecify which channels to record, select the Specify how long to save the recording until you erase it to review all options Recording Options or until space is needed. To access advanced series setup features like add minutes by to the start and end times and specify which channels to record, select Recording Options icon. Your series recordings will appear in the My Recordings list d with the show title as its label. Multiple recordings of the same ers show will have the same label and will be listed beginning ht. n tthe most recent recordings first as default. To change with on your remote to View by Date, View your view, use the by Channel or View by Title. MANAGING SERIES abel and will be listed beginning with the RECORDINGS ecent recordings first as default. To change ng eries Recordings will appear in the ecordings list with the show title as its label. te le recordings of the same show will have the h From the DVR Menu, buttons on yourselect remote to iew use the y By Date, View By Channel, or for View Series Recordings a By listtitle. of om ay also modify the priority assigned to a hes scheduled Series. From here using the Series Priority List. 16 you can change the priority of your series, modify series recording or delete series. y Series he DVR Menu selectconflicts Series Recordings for Scheduling of scheduled Series or keyword Series. From If change there are ou can the scheduling priority of yourconflicts series, orin your series recordings, your y Series recording. To modify: DVR automatically creates a Series Priority List. The first series by to record has the theseries, highest priority and will be the one set se theyou arrows to highlight ress OK/Select a summary of recordedtoif view there is a conflict. ecording settings for that series including the umber of episodes scheduled to record in d he next 14 days ers ighlight the to modify settings. Select the ht. 12 again to view and modify all settings n t

14 VIEW YOUR LIST OF SCHEDULED RECORDINGS From the Main Menu or Quick Menu, select DVR. Select Future Recordings. See a list of all the programs you have scheduled to record. Select a title to cancel the Scheduled Recording or modify Recording Options. RECORDING NOTICES Recording Starting Notice Before a scheduled recording begins, a notice will appear on-screen giving you the opportunity to confirm or cancel the scheduled recording. If you don t do anything when the recording is scheduled to start, the DVR will automatically tune to the channel and begin recording. Live TV programming that has been temporarily recorded will be erased once the scheduled recording starts. Recording Stopped Notice Changing the channel during a recording will stop the recording. You will see a notice confirming whether you want to stop the recording and change channels or continue recording. You can SWAP (page 10) to watch live TV while continuing a current recording. 13

15 MANUALLY SCHEDULE A RECORDING You can program the DVR to automatically record a specific time and channel. Select DVR from the Main Menu, then select Set a Recording. Select the start and end times and the day you wish to record and confirm your settings. A channel list will then appear, allowing you to select the channel to record. A Create a New Recording screen will appear. Select Create a Recording to confirm your settings or select the Recording Options icon for additional recording options. RECORD TWO PROGRAMS AT ONCE The DVR allows you to set recordings for two different programs that air at the same time. While recording two programs, you can watch and control either program up to the point of live TV by using the SWAP button on your remote. There are several ways to record two programs at once. Here are two basic examples: While Watching a Show: Press RECORD to record the program you are watching. Press SWAP to switch to the other tuner and find the second program you want to record. Press RECORD when you locate the second program you want to record. From the Guide: Highlight a program you want to record from any listings screen. Press RECORD to set up the first recording. Highlight the second program. Press RECORD to set up the second recording. 14

16 VIEW PROGRAMS STORED IN YOUR PERSONAL VIDEO LIBRARY From the DVR Menu, select My Recordings. Use the buttons on your remote to search through and highlight titles from your list of recorded programs. Press OK or INFO to select the program. From the information screen, select icon to resume play from where you left off or select icon to restart from the beginning. To control playback while watching a recorded program, use either the Video Control Buttons or the arrow buttons on your remote. DELETE RECORDINGS From a Recorded Program Information screen, select the icon to delete the recording. Select the icon to modify the Delete Priority, which gives you additional options such as deleting the recording when space is needed. You can also delete multiple recordings with a simple check box. From the DVR Menu, select DVR Cleanup. Use the buttons on your remote to search through and highlight titles from your list of recorded programs. Press OK/Select to select the program. Then arrow left to highlight the Delete button and press OK/Select and confirm your deletion. 15

17 MULTI-ROOM DVR USER GUIDE With Multi-Room DVR you can watch, record and delete programs on your Digital Video Recorder (DVR) from any room in your home. You can also use the powerful new bookmarking capabilities which allow you to resume watching the same program in another room from exactly where you left off. This guide gives you an overview of how to start enjoying this exciting new addition to your home entertainment system*. * Operation of your main Digital Video Recorder receiver remains unchanged. The following details show how to operate your home s remote receivers in order to enjoy the Multi-Room DVR features such as playback, recording, and bookmarking of programs from any room in your house. Accessing Your DVR Content Using Multi-Room DVR Press the B button Press the B button to launch Multi-Room DVR 16

18 My Recordings Screen Press the B button to see My Recordings screen, which provides a listing of all your existing recorded programs and in-progress recordings. The program series recordings are automatically placed in folders to allow you to quickly find your favorite shows. Select the folder to view all of the series recordings on your DVR. Use the left and right arrow keys on the remote to sort the list by time, channel or date. Use the up and down arrow keys to scroll through the list. When the recording you want to watch is highlighted, press the OK button on the remote to see the recording details on the Playback Details screen. Playback Details Screen The Playback Details screen gives you a description of the recorded program and offers the following playback options: Use the left and right arrow keys to select one of the following: Watch a recording from where you left off Select the Resume Playback icon on the screen to see a menu of playback options. Watch a recording from the beginning Select the Play-From-Beginning icon on the screen. Delete a recording from your DVR Select the Delete icon on the screen. 17

19 Resume Playback From The Resume Playback From menu offers you the following playback options: Choose This room s latest position to watch from where playback was stopped on this TV. Choose Master Bedroom s latest position to watch from where playback was stopped in the room where your DVR is located. (Master Bedroom in this example is the name you assigned on your home s master DVR.) Choose Follow-me bookmark position to watch from where playback was bookmarked in another room. Watch a Recording A progress Status Bar is displayed during playback of a recording that shows the program name, program duration, as well as how far you are currently into the playback. While watching a recording you can also use your remote to fast forward, rewind, pause or stop the program. 18

20 Main Menu, don t forget to press the B button You can access the Main Menu by pressing the MENU button on the remote at any time the Multi-Room DVR application is running. The options presented will vary depending on the screen or function the user is interacting with. The image on the right shows the options available from the My Recordings screen. Additional options (see list below) are available when accessing the Main Menu during playback. Use the left and right arrow keys on the remote to navigate the Main Menu options. Press the OK or Select button on your remote to select the menu option. Menu Options Pause Pause live TV on the receiver. This feature enables you to pause the live TV content you were viewing prior to launching the DVR application on the receiver. View Playback Details Opens the Playback Details screen. Delete Recording Deletes the selected recording. Schedule New Recording Takes you to the Schedule a Recording screen where you can set up future recordings. View Scheduled Recordings Opens the Future Recording screen that displays a list of programs you have already scheduled to record. Set Follow-Me Bookmark Bookmarks the recording you are currently watching for playback at the same place from any other room in the home. Note: This function is available by pressing the MENU button during the playback of a recording. View Hub List Takes you to the Hub screen which displays all the Digital Video Recorders (Hubs) you have in your home. You can also name the DVRs in your home from this screen. 19

21 Pause Live TV on Remote Receiver This function is only available from the My Recordings screen (see page 17 for more information). Use one of the following options: Press the PAUSE button on the menu bar. Press the PAUSE button on the remote. Please note that the PAUSE function on your remote receiver is slightly different than on your DVR. In some instances, the PAUSE function will not work if the other receivers in your home are already performing that same function. The PAUSE function currently works with the main DVR receiver. This feature is not yet available with Multi-Room DVR receivers. Set a Follow-Me Bookmark, press the B button first The Follow-Me Bookmark option allows you to set a bookmark during playback of a recording and resume that recording from that same bookmark in another location in the home. While watching a recorded program, press the MENU button on your remote. Select the Set Follow-Me Book icon on the menu. Press the OK button on your remote to bookmark the current viewing location. You will see a Follow-Me Bookmark Successfully Set confirmation message. You can now retrieve this bookmark to resume playback of the recording from this point at any other TV in your home. 20

22 Schedule a Recording, press the B button first Press the MENU button on your remote. Select the Schedule a Recording icon on the menu and press the OK button on your remote. On the Schedule a Recording screen, use the up and down arrows on the remote to select the Channel, Date, Adjust time by and What s in-progress at: fields. Use the left and right arrow keys to scroll through these fields to locate and select the program you want to record. The title and a description of the show you select will appear in the Program field. Once you have set up your recording, select the Rec Program icon and press the OK button on your remote to schedule the recording. A Record Request Succeeded message will display. You can also select the Rec Series icon to schedule multiple episodes of a program to be recorded. Delete a Recording, press the B button first In the My Recordings screen, use the up and down arrow keys on the remote to select and highlight the recording you want to delete. Press the MENU button on your remote to display the Main Menu. Use your arrow key to select the Delete Recording icon. Press the OK/Select button on the remote to delete the recording. Press OK to confirm delete. Recordings can also be deleted from Playback Details. 21

23 Cancel a Future Recording, press the B button first Select View Scheduled Recordings from the Main Menu. In the Future Recording screen, use the up and down arrow keys to select and highlight the future recording you want to delete. Press the MENU button on your remote to display the Main Menu. Use your arrow key to select the Cancel Recording icon. Press the OK/Select button on your remote to delete the future recording. Press OK again when prompted to confirm. View DVR Hubs/Change DVR Hub Name, don t forget to press the B button first Select View Hub List from the Main Menu to view the Digital Video Recorder(s) in your home. All the DVRs that are part of the multiroom network will display on this screen. You can also use this screen to change the names of the DVR Hub(s) to match the various locations in your home. Press the MENU button on your remote from this screen and then enter the new name. 22

24 TROUBLESHOOTING GUIDE No Signal Verify the VCR/DVD players are off. Verify TV is on channel 3. Verify set-top box is powered on. Snowy, blue or black screen Is there power to your TV? Check to be sure the set-top box is powered on. Verify TV is on channel 3 or correct input. Check the cable connections which should be tight. Check to see if other TVs are out. Unplug the set-top box for 5 minutes. Plug the set-top box back in and turn the power back on. Cannot change channels using the number keypad Hit the MENU button twice. Scroll down the second page and select Setup Click OK Highlight Guide Setup Click OK Highlight No Auto Tune (3rd option down on the right) Click the left arrow it will change to Auto Tune Click OK Time does not display on the set-top box Hit the MENU button twice Scroll down to the second page and select Setup Click OK Highlight Cable Box Setup Click OK Highlight current channel Click the left arrow it will change to current time Click OK Remote will not run the set-top box Press the CBL mode button Replace the batteries with two new AA batteries. Contact us at to help you program your remote. Red light on the set-top box shows an envelope Hit MENU twice Highlight Messages (2nd column) Click OK Click OK on the message To delete highlight the red X at the bottom on the screen Click OK 23

25 FREQUENTLY ASKED QUESTIONS Q. How many hours of programming can I store on my DVR? What is the hard drive capacity? A. The recording capacity depends on the video format that is being recorded. Your DVR can record up to 90 hours of standard definition programming or up to 20 hours of highdefinition programming. The hard drive capacity is 120GB. Q. How many tuners does my DVR have? A. Your DVR has two tuners so that you can: 1) record two channels at the same time, 2) record one and watch another, 3) record two channels and watch a third program from your DVR recordings library. Q. How do I return to live TV when I m watching recorded programming? A. Simply press the LIVE button on your remote. Q. Can I record or watch two programs at the same time? A. Yes, you can use the SWAP button on your remote to change from one tuner to the other. Q. How many other home entertainment components can be connected to my DVR? A. Three: your television, cable box (refer to your Motorola User Guide), and one other component (VCR, DVD player or audio). Q. I currently record programs on my VCR. How is a DVR different? A. Your DVR box takes recording technology to a new level, capturing picture and sound digitally (resulting in a superior recording) and allowing greater viewing flexibility. With the DVR, you can pause a broadcast while you re watching it and restart it up to 90 minutes later. You can also press Instant Replay to review the last 15 seconds or rewind to see a scene again. Yet, you won t miss a moment of the program because the DVR keeps recording the current broadcast while you pause, rewind or replay scenes. No VCR can do that! 24

26 Q. How can I find programs I want to record? A. Using i-guide, you can search many ways: through the Main Menu, Quick Menu, Search Menu, by programming category, through the By Time or Channel Listings grid or through the Search Menu to alphabetically search by Title. When you find something that sounds interesting, simply press Record. The DVR will automatically record that program for you. Q. Can the DVR play back an HD recording while another HD program is being recorded? A. Yes. In fact, you can record two programs at once while watching a previously recorded program from the hard drive for both HD and regular programming. Q. Does the DVR support digital video interfaces? A. Yes. The DVR features both DVI and 1394-DTV digital interfaces. Q. I have a home theater system. Can I record a program in Dolby DigitalTM 5.1 on my DVR? A. As long as the program is being broadcast in Dolby Digital audio, the DVR will record the digital audio. A Dolby Digital indicator will appear on the Flip Bar and Program Information screen for programs that provide it. Q. What is the picture quality of recorded programs? A. The DVR records programs in the same quality in which they are broadcast. For example, programs broadcast in HDTV format are recorded in HDTV quality (if your DVR is connected to a high-definition television). Broadcast quality may vary. Q. Can I record Digital Music channels? A. Yes. You can record and playback Digital Music. However, the playback controls (Pause, FF and REW) are not functional for recorded digital music. Q. What if the program I want to record runs over its scheduled air time such as when a football game goes into overtime. How can I make sure I record everything? A. Change the Recording Options for the program. You can adjust the start and end times for the recording to ensure everything gets recorded. 25

27 Q. Can I watch a show I am recording before the recording is completed? A. Yes. You can either watch it live as it s being recorded or you can rewind the program you are currently recording and watch it from the beginning while the recording continues. Q. Do Parental Locks work with DVR? A. Yes. Parental Locks restrict viewing of recorded programs. If you schedule a recording for a program you have locked, the program will be recorded; however, audio is muted and no video will appear while the program is recording. A restricted notice remains on screen allowing you to enter your PIN to view the program during the recording. Once the program has been recorded, you can access it from My Recordings. Just enter your PIN to view. Q. How long can I keep My Recordings? A. You can keep them as long as you want. Just remember, the recording space is limited, so you may need to delete some recorded programs from time to time in order to make room for new ones. Q. How will I know when I m almost out of recording space? A. An on-screen notice will appear advising you when recording space is low (80% full) or full. Q. Does the DVR automatically delete programs when the record space is full? A. Only if you set it up that way. The DVR will automatically delete programs if you tell it to do so by setting the programs to be deleted when space is needed. When the record space is full, the oldest recordings that you have set to be deleted will be deleted first. If you do not want the DVR to automatically delete certain recordings, you can set them so that they can only be deleted manually. Q. How long can I pause live TV? A. You can pause up to 90 minutes of standard programming; less with HD programming. Q. How far back can I rewind live TV? A. You can rewind up to two hours of standard TV programming as long as you were tuned to the same channel. 26

28 Q. If I m watching a program in progress and want to record it, can I record from the beginning? A. If you just tuned to the program, the DVR begins recording from the point where you pressed record on your remote. If you have been watching the program from the beginning and have not changed channels (without using SWAP), the DVR will save all the temporary recording (buffer) to the Hard Drive and you will capture the entire program. Q. How can I catch up to the live broadcast of a program after I ve paused it? A. Press the LIVE button (if available) or the down arrow on the remote. Or, you can FAST FORWARD to the point of live TV. The on-screen indicator will display LIVE. Q. Do I have to do anything special to view digital TV? A. To use your digital TV, always be sure that: your television is plugged into the Arvig receiver your television is set on channel 3 Q. What is tiling? A. Digital compression refines the quality of the video picture and the way it appears on your television. Usually, the compression happens so quickly that the viewer doesn t notice. Sometimes, the viewer can see the partial picture as it fills the screen. This is called tiling. Tiling sometimes occurs when the television is first turned on or when there is an interruption in the digital signal. The entire screen typically fills in a few seconds. Q. How does Arvig know what Pay-Per-View Movies/Events I ve purchased? A. The receiver stores information about your Pay-Per-View activity and automatically sends that information to Arvig. Unlike program listings, this information is saved in your receiver's memory, so it is not affected by power outages. The process of transferring information from a customer s receiver to Arvig is called polling. 27

29 Q. I can t get reception on one of the channels I normally have and an on-screen message said One Moment Please. What s going on? A. Sometimes, interruptions in digital service will cause loss of service on individual channels. Since the signal is actually still there, you can gain access to the channel by simply switching to another channel then back again. Q. How do I get back to the Interactive TV Guide? A. Press EXIT on the remote control to get to the introductory screen of the Interactive Guide. Q. Why do I have black/gray bars on my HDTV screen? A. You view your HDTV screen in a 16:9 widescreen format. If you take a 4:3 standard definition picture (typical broadcast form) and try to show it on a 16:9 widescreen, it does not fit. Because of this you will see black/gray bars in place of the missing 16:9 picture. This is how most broadcast stations handle their standard-definition programming being broadcast on their high-definition channel. Q. How do I get rid of the bars? A. Your HDTV will have different aspect ratio settings available to choose from that will expand the picture you are viewing. Please refer to your television manual for further information on how to adjust the on-screen picture. Q. When power was restored after a power outage, our TV and receiver worked, but there were no listings on the Interactive Guide. What happened? A. Three to four days of television listings are downloaded to your receiver via your cable television line. However, the information is deleted when the power is interrupted. Once power is restored, the listings begin reloading to your receiver. Usually, the first day s information is available within 30 minutes. The remaining information will be available within 24 hours. 28

30 NOTES Arvig This institution is an equal opportunity provider and employer. 29

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32 Anytime, anywhere! WATCH TV EVERYWHERE FREE with your Arvig television service. It s easy to stream more than 50 of your favorite channels and programming on almost any device * with WatchTVEverywhere. Register at arvig.net/wtve ARVIG arvig.net/wtve *Available applications vary by device type. Internet connection required. Customers have access to programming that they currently receive from Arvig on their television plan. Visit WatchTVEverywhere.com for a complete list of channels available. Based on Arvig service area, some restrictions apply.