SALES GUIDE COMMERCIAL Effective

Transcription

1 NATIONAL SALES GUIDE COMMERCIAL Effective GIVE PREMIUM SAVINGS FOR 2 YEARS! HIGHLIGHTS 24-month package offers for BUSINESS SELECT PACK, COMMERCIAL XTRA PACK and BUSINESS XTRA PACK. See pages 6, 7 and 9 Pack the house and save on NBA League Pass, NHL Center Ice plus, sign customers up for the NFL SUNDAY TICKET Early Bird offer. See pages 2 and 3 Get 2018 NFL SUNDAY TICKET at no extra cost when customers sign up for BUSINESS ENTERTAINMENT PACK or BUSINESS XTRA PACK. NFL SUNDAY TICKET subscription renews automatically each season at then-prevailing rate (currently /Business Viewing and /Private Viewing) unless canceled or changed by customer prior to the start of the season. See page 9 All offers valid with qualifying packages and 24-month agreement. See offer grids for package requirements. PRODUCED BY DIRECTV MARKETING DEPARTMENT. NOT FOR PUBLICATION OR CUSTOMER DISTRIBUTION. Programming, pricing, terms and conditions subject to change at any time. For assistance with understanding packages, offers or benefits of DIRECTV, contact Retail Services at

2 4K ULTRA HD & SPORTS PACKAGES 4K Ultra HD & Sports Packages Catch live sports and much more in 4K! DIRECTV, the leader in 4K Ultra HD, brings customers the first full-time channel in the U.S. with lifelike clarity, richer colors and virtually four times the resolution of HD. With the industry s best picture format, it s the next best thing to being there. * DIRECTV Delivers Live Sports in 4K: Only DIRECTV brings you the most live sports in 4K Ultra HD. * Full-Time 4K Ultra HD Channel: DIRECTV is the only U.S. pay TV provider to bring you a channel with Ultra HD around the clock. * Best Picture Format: 4K Ultra HD gives you the industry s best picture format, with virtually four times the resolution of HD, richer colors and more lifelike clarity. * *Limited programming available. 4K equipment, subscription to either COMMERCIAL XTRA PACK, COMMERCIAL CHOICE PLUS, COMERCIAL MÁS ULTRA PACK or BUSINESS XTRA PACK, 4K account authorization and professional installation required. Other conditions apply. Courtside seats to the most live NBA action. DIRECTV takes your customers courtside to every out-of-market game. 1 FREE Promotional Kit Everything your customers need to drive traffic, grow their business and brand themselves as an NBA headquarters New customers must order by 3/11/18 and activate by 4/11/18 to be eligible for the 1-Pay option. MIDSEASON S starting at PAY OPTION (BASED ON FCO 1-50) SEE PAGE 14 FOR FULL PRICING Get EVERY LIVE GAME, EVERY SUNDAY, all in HD. 2 EARLY BIRD S starting at All live out-of-market games every Sunday in HD. 2 Select int l games excluded. Get the biggest selection of live NFL games available anywhere, only from DIRECTV. 5-PAY OPTION (BASED ON FCO 1-50) SEE PAGE 14 FOR FULL PRICING Draw in more football fans by showing every live out-of-market game. Now, customers can watch all of their favorite teams, no matter where they live. Free Promotional Kit and enrollment in MVP program. Brand your business as the ultimate sports destination with on-premise materials, including banners, coasters and more. Plus, have your location listed on our Sports Bar Finder App to help sports fans find your bar. ** **Must be subscribed to COMMERCIAL XTRA PACK, COMMERCIAL CHOICE PLUS or to at least one premium sports package to be listed on Sports Bar Finder App. GAME MIX Watch up to four or eight games at the same time, live on your TV, complete with scores and game clocks. 3 Only available in HD. RED ZONE CHANNEL Never miss a play inside the 20, all on one channel, all in HD. Only available in HD. EXCLUSIVE DIRECTV FANTASY ZONE CHANNEL Live channel dedicated to fantasy football. Get real-time stats and player scoring from around the league on one channel. Only available in HD Early Bird NFL SUNDAY TICKET for Small Bars is only Pay. For new Public Viewing customers with an FCO and 4 receivers or fewer. 2 SEE PAGE 15 FOR ADDITIONAL DETAILS.

3 MLB EXTRA INNINGS PACKAGES starting at PAY OPTION (BASED ON FCO 1-50) Up to 90 out-of-market MLB games a week1 Up to 98% of these games available in HD each week2 Game Mix Watch up to eight games at the same time, live on your TV3 SEE PAGE 14 FOR FULL PRICING Only available in HD. In-market games will be shown on your Regional Sports Network (RSN) or local channels. Your customers will get all the shots they can handle Up to 40 out-of-market games every week1 FREE Promotional Kit Everything your customers need to drive traffic, grow their business and brand themselves as an NHL headquarters MIDSEASON S starting at PAY OPTION (BASED ON FCO 1-50) SEE PAGE 14 FOR FULL PRICING Customer must order by 3/7/18 and activate by 4/7/18 to be eligible for the 1-Pay option. ESPN College Extra SUBSCRIPTIONS starting at Catch over 500 live events featuring matchups from top conferences, including college football, basketball, baseball and more! INSTALLMENTS (BASED ON FCO 1-100) SEE PAGE 14 FOR FULL PRICING Includes ESPN Goal Line and ESPN Bases Loaded! Actual number of games varies by market. Blackout rules and other conditions apply to all sports programming. Games telecast locally may be included in ESPN College Extra. Score More Business The PROFIT CALCULATOR is a game changer! This dynamic sales tool makes it easy to calculate and show customers how much revenue and profit they can make with NFL SUNDAY TICKET and other premium sports packages. Enter a few metrics about your customer s business into the calculator fields. Calculate and show your customer how much revenue and profit they can make. Create a convincing presentation on the investment value that no one can say no to. Access the Profit Calculators from mycsp or the MVP.com website. SEE PAGE 15 FOR ADDITIONAL DETAILS. 3 SPORTS PACKAGES & PROFIT CALCULATOR Sports Packages & Profit Calculator

4 MVP MARKETING PROGRAM & DIRECTV FOR BUSINESS SM REMOTE APP MVP Marketing Program & DIRECTV for BUSINESS SM Remote App Drive your customer s business with exclusive marketing tools The DIRECTV MVP Marketing Program offers turnkey solutions to build customer awareness. A variety of tools helps differentiate your customer s business by promoting the features and benefits of DIRECTV. directvmvp.com Customized Advertising & Merchandise Site Brand your customer s business a DIRECTV Sports Headquarters! Customizable advertising and on-premise materials including banners, posters, coasters and more. Bar and restaurant customers receive 200 credits at activation and can accrue extra credits by adding more sports packages. All premium sports packages range in credits from My MVP section dedicated to your customers! Update their Sports Bar Finder App profile. Track merchandise transactions. View available credits and active sports subscriptions. Add social media. Update the customizable calendar and manage sports-team preferences. On-Premise Sports Kits Pack the house with FREE on-premise materials, including banners, posters and more, to draw in bigger crowds and more business. Kits are available for the following sports packages: NFL SUNDAY TICKET, NHL Center Ice, NBA League Pass, MLB EXTRA INNINGS and ESPN College Extra. Sports Bar Finder App 1 This convenient app, available for iphone and Android, helps patrons find a sports bar that offers the game they are looking for! Sports bars can update their business profiles on directvmvp.com, providing patrons with the most up-to-date events, information and photos. Patrons can now see Yelp ratings, customer reviews and more. Weekly Sports Schedules Customers get access to the latest matchups and programming on DIRECTV so they can drive traffic with the most popular sporting events and shows. Available via or on the directvmvp.com site. SM DIRECTV for BUSINESS For Public, Business and Private Viewing customers Remote App available for both ios and Android! The DIRECTV for BUSINESS SM Remote App gives customers control of all their DIRECTV Receivers! 2 Quickly identify receivers with custom names. See what s playing on all your TVs from one screen. Channel surf using the DIRECTV programming guide. View all current and upcoming sports schedules. Ability to group receivers in order to change multiple TVs at once. Requirements: Internet connectivity (Wireless Router and DIRECTV Ethernet to Coax Adapter). Download the app from the Apple App Store or Google Play Store. Register your DIRECTV business account on directv.com/register. In the Enter your last name field, enter your business name exactly as it appears on your DIRECTV account. The address and password you provided will be used to activate your DIRECTV for BUSINESS SM Remote App. 4 SEE PAGE 15 FOR ADDITIONAL DETAILS.

5 Business Types and Eligibility PUBLIC VIEWING: BARS, LOUNGES, RESTAURANTS, CASINOS, COFFEE SHOPS QUALIFICATIONS FOR ELIGIBILITY Television viewing accessible to the general public Main source of revenue from the sale of food and beverages for immediate consumption No admission fee WHY THEY NEED DIRECTV Turn customers into regulars 93% of bar and restaurant subscribers agree that adding DIRECTV to their business has been a good decision^ 90% of bar and restaurant subscribers rate DIRECTV good, very good or excellent for offering high-quality entertainment^ 88% of bar and restaurant subscribers rate DIRECTV good, very good or excellent for its ability to provide a more enjoyable experience for customers^ BUSINESS TYPES AND ELIGIBILITY BUSINESS VIEWING: AUTO SHOPS, HEALTH CLUBS, BANKS, SALONS, WAITING AREAS QUALIFICATIONS FOR ELIGIBILITY Television viewing accessible to the general public Main source of revenue from the sale of goods, services and experiences WHY THEY NEED DIRECTV Help reduce perceived wait times 91% of business viewing subscribers rate DIRECTV good, very good or excellent for providing reliable service 89% of business viewing subscribers who have DIRECTV for their customers rate DIRECTV good, very good, or excellent for helping customers pass the time Watching sports, news or entertainment is a great way for customers to pass the time DIRECTV helps to differentiate your business PRIVATE VIEWING: PRIVATE OFFICES, CONFERENCE ROOMS, EMPLOYEE BREAK ROOMS Anderson Cooper on AC360 on QUALIFICATIONS FOR ELIGIBILITY Television viewing accessible only to employees WHY THEY NEED DIRECTV Keep employees connected 93% of private viewing subscribers agree that adding DIRECTV to their business for their employees has been a good decision Gives employees round-the-clock access to news and entertainment ^Based on a February 2017 national survey of bar and restaurant subscribers who expressed an opinion. Based on a February 2017 national survey of business viewing subscribers who expressed an opinion. SEE PAGE 15 FOR ADDITIONAL DETAILS. 5

6 Public Viewing Packages Small Bar (EVO 1 100) BUSINESS SELECT PACK Over 85 Channels COMMERCIAL ENTERTAINMENT PACK Over 100 Channels BEST VALUE! COMMERCIAL XTRA PACK Over 180 Channels PUBLIC VIEWING PACKAGES REGULAR PRICE (Customer rolls to the then-current retail rate after the expiration of promotional credits) 24-MONTH Plus taxes. Auto Bill Pay req d. For 24 mos. w/24-mo. agmt.* 24.00/mo.: For 24 mos /mo.: For 24 mos. w/auto Bill Pay Only 12-month offer applies For EVO (Estimated Viewing Occupancy) For EVO (Estimated Viewing Occupancy) Plus taxes. Auto Bill Pay req d. For 24 mos. w/24-mo. agmt.* 66.50/mo.: For 24 mos /mo.: For 24 mos. w/auto Bill Pay. OR OR 12-MONTH PROMOTIONAL 24.00/mo.: For 12 mos /mo.: For 24 mos. w/auto Bill Pay /mo.: For 12 mos /mo.: For 24 mos. w/auto Bill Pay /mo.: For 12 mos /mo.: For 24 mos. w/auto Bill Pay Plus taxes. Auto Bill Pay req d. Auto Bill Pay req d. Plus taxes. Auto Bill Pay req d. PREMIUMS/ ADVANCED SERVICES FIRST 3 MONTHS ON US: HD ACCESS INCLUDED! MUSIC CHANNELS SAVE OVER 110 After 3 mos., services automatically cont. at then-prevailing rate (currently 37.99/mo.) unless changed/canceled. HARDWARE UP TO 4 HD RECEIVERS INCLUDED Cost for each additional receiver: HD 99 STANDARD INSTALLATION STANDARD PROFESSIONAL INSTALLATION INCLUDED Applicable use tax adjustment may apply on retail value of installation. RECEIVER FEES REGIONAL SPORTS NETWORK FEES N/A 15/ FOR EACH RECEIVER ALL PRICES INCLUDE LOCAL CHANNELS, WHERE AVAILABLE Regional Sports Network (RSN) fee may apply. Up to 24.99/mo. in a Collegiate-in-Market region where either Big Ten, Longhorn or SEC Network is included. NO-CONTRACT OPTION Receiver and Regional Sports fees may apply. Retail Pricing Only Up to 2 HD Receivers Included (1 HD Receiver for music channels only) Standard Installation fee of 199 * ALL DIRECTV S REQUIRE 24- TV AGREEMENT. EARLY CANCELLATION FEE OF 20/ FOR EACH MONTH REMAINING ON AGMT, AND ADD L FEES APPLY. New approved commercial customers only. Credit card req d (except MA & PA). Pricing based on Estimated Viewing Occupancy (EVO) for select packages. Regional Sports fee may apply in certain markets. 6 SEE PAGE 15 FOR ADDITIONAL DETAILS.

7 Public Viewing Packages Large Bar/Restaurant (Over EVO 100) BUSINESS SELECT PACK Over 85 Channels COMMERCIAL CHOICE Over 120 Channels COMMERCIAL CHOICE PLUS Over 130 Channels For EVO (Estimated Viewing Occupancy) For EVO For EVO For EVO For EVO For EVO 501 1, For EVO 1,001 2, For EVO 2,001+ N/A N/A For EVO (Estimated Viewing Occupancy) For EVO For EVO For EVO 501 1, For EVO 1,001 2, For EVO 2,001+ REGULAR PRICE (Customer rolls to the then-current retail rate after the expiration of promotional credits) Plus taxes. Auto Bill Pay req d /mo.: For 24 mos /mo.: For 24 mos. w/auto Bill Pay MONTH Only 12-month offer applies. Only 12-month offer applies. 12-MONTH PROMOTIONAL PREMIUMS/ ADVANCED SERVICES HARDWARE STANDARD INSTALLATION RECEIVER FEES REGIONAL SPORTS NETWORK FEES For 24 mos. w/24-mo. agmt.* OR 24.00/mo.: For 12 mos /mo.: For 24 mos. w/auto Bill Pay Plus taxes. Auto Bill Pay req d. FIRST 3 MONTHS ON US: 9.00/mo.: For 12 mos /mo.: For 24 mos. w/auto Bill Pay. Starting at Plus taxes. Auto Bill Pay req d. HD ACCESS INCLUDED! MUSIC CHANNELS UP TO 4 HD RECEIVERS INCLUDED Cost for each additional receiver: HD 99 STANDARD PROFESSIONAL INSTALLATION INCLUDED Applicable use tax adjustment may apply on retail value of installation /mo.: For 12 mos /mo.: For 24 mos. w/auto Bill Pay. Starting at Plus taxes. Auto Bill Pay req d. 15/ FOR EACH RECEIVER 30/ FLAT RATE FOR RECEIVERS 90/ FLAT RATE FOR RECEIVERS N/A SAVE OVER 110 After 3 mos., services automatically cont. at then-prevailing rate (currently 37.99/mo.) unless changed/canceled. ALL PRICES INCLUDE LOCAL CHANNELS, WHERE AVAILABLE Regional Sports Network (RSN) fee may apply. Up to 24.99/mo. in a Collegiate-in-Market region where either Big Ten, Longhorn or SEC Network is included. PUBLIC VIEWING PACKAGES & CHANNEL LINEUPS NO-CONTRACT OPTION Receiver and Regional Sports fees may apply. Retail Pricing Only Up to 2 HD Receivers Included (1 HD Receiver for Music Channels only) Public Viewing Channel Lineups Standard Installation fee of 199 * ALL DIRECTV S REQUIRE 24- TV AGREEMENT. EARLY CANCELLATION FEE OF 20/ FOR EACH MONTH REMAINING ON AGMT, AND ADD L FEES APPLY. New approved commercial customers only. Credit card req d (except MA & PA). Pricing based on Estimated Viewing Occupancy (EVO) for select packages. Regional Sports fee may apply in certain markets. BUSINESS SELECT PACK A&E AMC Animal Planet Aqui AUDIENCE AXS TV (HD only) BabyFirst TV BBC America BET Bloomberg TV Bravo BYUtv CANAL ONCE Cartoon Network (East) Cartoon Network (West) Celebrity Shopping Network...95, 223 CMT CNBC CNN Comedy Central C-SPAN C-SPAN CTN Daystar DIRECTV CINEMA Screening Room Discovery Disney Channel (East) Disney Channel (West) Disney Junior Disney XD E! Enlace EVINE...73, 316 EWTN FETV Food Network FOX Business Network FOX News Channel Free Speech TV Freeform FX FXX Galavisión GEB America GEM Shopping Network GOD TV Hallmark Channel Hallmark Movies & Mysteries (HD only) HGTV Hillsong Channel HISTORY HITN TV HLN HSN Hope Channel IMPACT INSP Investigation Discovery ION East ION West JBS Jewelry Television... 72, 313 Jewish Life Television Lifetime Link TV MAVTV MSNBC MTV MTV NASA TV National Geographic Newsmax Nick Jr Nickelodeon/Nick at Nite (East) Nickelodeon/Nick at Nite (West) NRB OAN Ovation Paramount Network Pursuit Channel (HD only) QVC QVC ReelzChannel RFD-TV Russia Today TV Shop LC SonLife Broadcasting Network Syfy TBS TCM TCT Network TeenNick TLC TNT Trinity Broadcasting Network (TBN) trutv TV Land Univision (East) Uplift USA Network Velocity (HD only) VH Viceland WE tv WeatherNation The Word Network World Harvest Television (WHT) PLUS Local Channels where available. 3 SEE PAGE 15 FOR ADDITIONAL DETAILS. 7

8 SEE PAGE 15 FOR ADDITIONAL DETAILS. COMMERCIAL CHOICE PLUS Includes all the channels from COMMERCIAL CHOICE and the channels below ESPN ESPN ESPN Classic ESPNEWS ESPNU PLUS In-Market Regional Sports Networks where available. PLUS Local Channels where available. 3 A&E AMC American Heroes Channel Animal Planet AUDIENCE AXS TV (HD only) BabyFirstTV BBC America bein SPORTS BET Bloomberg TV Boomerang Bravo BYUtv CANAL ONCE Cartoon Network (East) Cartoon Network (West) CBS Sports Network Celebrity Shopping Network CMT CNBC CNBC World CNN Comedy Central Cooking Channel C-SPAN C-SPAN CTN Daystar Destination America Discovery Discovery Family Channel Discovery Life DIY Network E! Enlace EWTN FETV Food Network FOX Business Network FOX News Channel FOX Sports FOX Sports Free Speech TV Freeform Fuse FX FXX fyi, Galavisión GEB America GOD TV Great American Country (GAC) GSN Hallmark Channel HGTV Hillsong Channel HISTORY HITN TV HLN Hope Channel HSN IMPACT INSP Investigation Discovery JBS Jewelry Television , 313 Jewish Life Television Lifetime Link TV Logo MAVTV MLB Network MSNBC MTV MTV MTV Classic NASA TV Nat Geo WILD National Geographic NBA TV NBC Sports Network NFL Network NHL Network Nick Jr Nickelodeon/Nick at Nite (East) Nickelodeon/Nick at Nite (West) Nicktoons NRB OWN (Oprah Winfrey Network) Outdoor Channel Ovation Oxygen Paramount Network POP QVC QVC ReelzChannel RFD-TV Russia Today TV Science Shop LC SonLife Broadcasting Network Sportsman Channel Syfy TBS TCM TCT Network TeenNick TLC TNT Travel Channel Trinity Broadcasting Network (TBN) trutv TV Land TV One TVG Univision (East) UP Uplift USA Network Velocity (HD only) VH Viceland The Weather Channel WeatherNation WGN America The Word Network World Harvest Television (WHT) PLUS Local Channels where available. 3 COMMERCIAL CHOICE Includes most channels shown in BUSINESS SELECT, plus the channels shown in bold A&E AMC Animal Planet AUDIENCE AXS TV (HD only) BabyFirstTV BBC America BET Bloomberg TV Bravo BYUtv Cartoon Network (East) Cartoon Network (West) CMT CNBC CNBC World CNN Comedy Central C-SPAN C-SPAN CTN Daystar DIRECTV CINEMA Screening Room 125 DIRECTV HD SPORTSMIX (HD only) , 600 Discovery Disney Channel (East) Disney Channel (West) Disney Junior Disney XD E! ESPN ESPN EVINE , 316 EWTN FETV Food Network FOX Business Network FOX News Channel FOX Sports Free Speech TV Freeform FX FXX Galavisión GEB America GEM Shopping Network GOD TV `365 GSN Hallmark Channel HGTV Hillsong Channel HISTORY HITN TV HLN Hope Channel HSN IMPACT INSP Investigation Discovery ION Television (East) ION Television (West) JBS Jewelry Television , 313 Jewish Life Television Lifetime Link TV LMN MAVTV MSNBC MTV MTV NASA TV National Geographic NBC Sports Network Newsmax Nick Jr Nickelodeon/Nick at Nite (East) Nickelodeon/Nick at Nite (West) NRB Ovation Paramount Network POP Pursuit Channel (HD only) QVC QVC ReelzChannel RFD-TV Russia Today TV Shop LC SonLife Broadcasting Network Syfy TBS TCM TCT Network TeenNick TLC TNT Travel Channel Trinity Broadcasting Network (TBN) trutv TV Land Univision (East) UP Uplift USA Network Velocity (HD only) VH Viceland WE tv The Weather Channel WeatherNation The Word Network World Harvest Television (WHT) PLUS Local Channels where available. 3 COMMERCIAL ENTERTAINMENT PACK Includes most channels shown in BUSINESS SELECT, plus the channels shown in bold A&E AMC American Heroes Channel Animal Planet Aqui ASPiRE (HD only) AWE AUDIENCE AXS TV (HD only) BabyFirstTV BBC America BET BET Her Bloomberg TV Boomerang Bravo BYUtv CANAL ONCE Cartoon Network (East) Cartoon Network (West) Celebrity Shopping Network , 223 CMT CNBC CNBC World CNN Comedy Central Comedy TV (HD only) Cooking Channel C-SPAN C-SPAN CTN Daystar Destination America DIRECTV CINEMA Screening Room 125 DIRECTV HD SPORTSMIX (HD only) , 600 Discovery Discovery Family Channel Discovery Life Disney Channel (East) Disney Channel (West) Disney Junior Disney XD DIY Network E! El Rey Enlace ESPN ESPN ESPNEWS ESPNU EVINE , 316 EWTN Food Network FETV FOX Business Network FOX News Channel FOX Sports FOX Sports Free Speech TV Freeform Fuse Fusion (HD only) FX FXX FX Movie Channel fyi, Galavisión GEB America GEM Shopping Network GOD TV Golf Channel Great American Country (GAC) GSN Hallmark Channel HGTV Hillsong Channel HISTORY HITN TV HLN Hope Channel HSN IFC IMPACT INSP Investigation Discovery ION Television (East) ION Television (West) JBS Jewelry Television , 313 Jewish Life Television Justice Central (HD only) Lifetime Link TV LMN MAVTV MLB Network MSNBC MTV MTV MTV Classic NASA TV Nat Geo WILD National Geographic NBA TV NBC Sports Network NFL Network NHL Network Nick Jr Nickelodeon/Nick at Nite (East) Nickelodeon/Nick at Nite (West) Nicktoons NRB Ovation OWN (Oprah Winfrey Network) Oxygen Paramount Network POP Pursuit Channel (HD only) QVC QVC ReelzChannel RFD-TV Russia Today TV Science Shop LC SonLife Broadcasting Network Sportsman Channel SundanceTV Syfy TBS TCM TCT Network TeenNick Tennis Channel TLC TNT Travel Channel Trinity Broadcasting Network (TBN) trutv TV Land TV One Universal Kids UNIVERSO Univision (East) UP Uplift USA Network Velocity (HD only) VH Viceland WE tv The Weather Channel WeatherNation WGN America The Word Network World Harvest Television (WHT) PLUS Local Channels where available. 3 PLUS In-Market Regional Sports Networks where available. Altitude Sports AT&T SportsNet Pittsburgh AT&T SportsNet Rocky Mountain AT&T SportsNet Rocky Mountain West AT&T SportsNet Southwest bein SPORTS CBS Sports Network ESPN Classic Fox Sports Southeast Fox Sports Sun FSN Arizona FSN Cincinnati FSN Detroit FSN Florida FSN Midwest FSN North FSN Ohio FSN Oklahoma FSN San Diego FSN South FSN Southwest FSN West FSN Wisconsin MASN MSG MSG NBC Sports Bay Area NBC Sports Boston NBC Sports California NBC Sports Chicago NBC Sports Washington NESN Outdoor Channel Prime Ticket ROOT SPORTS Northwest SNY Spectrum Deportes Spectrum SportsNet SportsTime Ohio TVG YES Network SPORTS PACK COMMERCIAL XTRA PACK Includes most channels shown in COMMERCIAL ENTERTAINMENT, plus the channels shown in bold Public Viewing Channel Lineups 8 PUBLIC VIEWING CHANNEL LINEUPS

9 Business and Private Viewing Packages BUSINESS SELECT PACK Over 85 Channels BUSINESS ENTERTAINMENT PACK Over 90 Channels BEST VALUE! BUSINESS XTRA PACK Over 140 Channels REGULAR PRICE (Customer rolls to the then-current retail rate after the expiration of promotional credits) /mo.: For 24 mos /mo.: For 24 mos. w/auto Bill Pay /mo.: For 24 mos /mo.: For 24 mos. w/auto Bill Pay. 24-MONTH Plus taxes. Auto Bill Pay req d. Only 12-month offer applies Plus taxes. Auto Bill Pay req d. For 24 mos. w/24-mo. agmt.* For 24 mos. w/24-mo. agmt.* OR OR 12-MONTH PROMOTIONAL 24.00/mo.: For 12 mos /mo.: For 24 mos. w/auto Bill Pay Plus taxes. Auto Bill Pay req d /mo.: For 12 mos /mo.: For 24 mos. w/auto Bill Pay Plus taxes. Auto Bill Pay req d /mo.: For 12 mos /mo.: For 24 mos. w/auto Bill Pay Plus taxes. Auto Bill Pay req d. PREMIUMS/ ADVANCED SERVICES HARDWARE STANDARD INSTALLATION MUSIC CHANNELS SAVE OVER 110 After 3 mos., services automatically cont. at then-prevailing rate (currently 37.99/mo.) unless changed/canceled. UP TO 4 HD RECEIVERS INCLUDED 2018 NFL SUNDAY TICKET AT NO EXTRA COST NFL SUNDAY TICKET subscription renews automatically each season at then-prevailing rate (currently /Business Viewing and /Private Viewing) unless canceled or changed by customer prior to the start of the season. HD ACCESS INCLUDED! FIRST 3 MONTHS ON US: PRIVATE VIEWING ALSO INCLUDES: SAVE OVER 50 After 3 mos., services automatically cont. at then-prevailing rate (currently 19.99/mo.) unless changed/canceled. 4 HD for Business Viewing 4 HD or 2 HD DVR for Private Viewing Cost for each additional receiver: HD 99 I HD DVR 199 DVR for Private only. STANDARD PROFESSIONAL INSTALLATION INCLUDED Applicable use tax adjustment may apply on retail value of installation. BUSINESS AND PRIVATE VIEWING PACKAGES RECEIVER FEES BUSINESS VIEWING 1 ST 9 TH RECEIVER: 7/ EACH 10 TH 21 ST RECEIVER: 4/ EACH 22 ND + RECEIVER: 2/ EACH RECEIVER FEES PRIVATE VIEWING 7/ FOR EACH RECEIVER REGIONAL SPORTS NETWORK FEES N/A Regional Sports Network (RSN) fee may apply. RSN: 5.99/mo. ALL PRICES INCLUDE LOCAL CHANNELS, WHERE AVAILABLE DVR SERVICE (PRIVATE VIEWING) DVR Service for just 12/mo. NO-CONTRACT OPTION Receiver and Regional Sports fees may apply. Retail Pricing Only Up to 2 HD Receivers Included (1 HD Receiver for Music Channels only) Standard Installation fee of 199 * ALL DIRECTV S REQUIRE 24- TV AGREEMENT. EARLY CANCELLATION FEE OF UP TO 20/ FOR EACH MONTH REMAINING ON AGMT, AND ADD L FEES APPLY. New approved commercial customers only. Credit card req d (except MA & PA). Regional Sports fee may apply in certain markets. SEE PAGE 15 FOR ADDITIONAL DETAILS. 9

10 Business and Private Viewing Channel Lineups COMMERCIAL BASIC AUDIENCE AXS TV (HD only) BabyFirstTV BYUtv CANAL ONCE C-SPAN C-SPAN CTN Daystar Enlace EVINE... 73, 316 EWTN Free Speech TV GEB America GOD TV Hillsong Channel HITN TV Hope Channel HSN IMPACT INSP JBS Jewelry Television Jewish Life Television Link TV NASA TV NRB QVC QVC Russia Today TV TCT Network Trinity Broadcasting Network (TBN) Uplift Velocity (HD only) The Word Network World Harvest Television (WHT) PLUS Local Channels where available. 3 For Private, Business and International, a la carte package is not required. BUSINESS SELECT PACK Includes most channels shown in COMMERCIAL BASIC A&E AMC Animal Planet Aqui AUDIENCE AXS TV (HD only) BabyFirst TV BBC America BET Bloomberg TV Bravo BYUtv CANAL ONCE Cartoon Network (East) Cartoon Network (West) Celebrity Shopping Network... 95/223 CMT CNBC CNN Comedy Central C-SPAN C-SPAN CTN Daystar DIRECTV CINEMA Screening Room Discovery Disney Channel (East) Disney Channel (West) Disney Junior Disney XD E! Enlace EVINE... 73, 316 EWTN FETV Food Network FOX Business Network FOX News Channel Free Speech TV Freeform FX FXX Galavisión GEB America GEM Shopping Network GOD TV Hallmark Channel Hallmark Movies & Mysteries (HD only) HGTV Hillsong Channel HISTORY HITN TV HLN Hope Channel HSN IMPACT INSP Investigation Discovery ION East ION West JBS Jewelry Television...72, 313 Jewish Life Television Lifetime Link TV MAVTV MSNBC MTV MTV NASA TV National Geographic Newsmax Nick Jr Nickelodeon/Nick at Nite (East) Nickelodeon/Nick at Nite (West) NRB OAN Ovation Paramount Network Pursuit Channel (HD only) QVC QVC ReelzChannel RFD-TV Russia Today TV Shop LC SonLife Broadcasting Network Syfy TBS TCM TCT Network TeenNick TLC TNT Trinity Broadcasting Network (TBN) trutv TV Land Univision (East) Uplift USA Network Velocity (HD only) VH Viceland WE tv WeatherNation The Word Network World Harvest Television (WHT) PLUS Local Channels where available BUSINESS ENTERTAINMENT PACK Includes most channels shown in BUSINESS SELECT, plus the channels shown in bold BUSINESS AND PRIVATE VIEWING CHANNEL LINEUPS A&E AMC Animal Planet AUDIENCE AXS TV (HD only) BabyFirst TV BBC America BET Bloomberg TV Bravo BYUtv CANAL ONCE Cartoon Network (East) Cartoon Network (West) Celebrity Shopping Network...95, 223 CMT CNBC CNN Comedy Central BUSINESS XTRA PACK C-SPAN C-SPAN CTN Daystar DIRECTV CINEMA Screening Room 125 Discovery Disney Channel (East) Disney Channel (West) Disney Junior Disney XD E! Enlace ESPN ESPN EVINE...73, 316 EWTN FETV Food Network FOX Business Network FOX News Channel FOX Sports Free Speech TV Freeform FX FXX Galavisión GEB America GEM Shopping Network GOD TV Hallmark Channel Hallmark Movies & Mysteries (HD only) HGTV Hillsong Channel HISTORY HITN TV HLN Hope Channel HSN IMPACT INSP Investigation Discovery ION East ION West JBS Jewelry Television....72, 313 Jewish Life Television Lifetime Link TV MAVTV MSNBC MTV MTV NASA TV National Geographic NBC Sports Network Newsmax Nick Jr Nickelodeon/Nick at Nite (East) Nickelodeon/Nick at Nite (West) NRB OAN Ovation Paramount Network Pursuit Channel (HD only) QVC QVC ReelzChannel RFD-TV Russia Today TV Shop LC SonLife Broadcasting Network Syfy TBS TCM TCT Network TeenNick TLC TNT Trinity Broadcasting Network (TBN) trutv TV Land Univision (East) Uplift USA Network Velocity (HD only) VH Viceland WE tv WeatherNation The Word Network World Harvest Television (WHT) PLUS Local Channels where available. 3 Includes most channels shown in BUSINESS ENTERTAINMENT, plus the channels shown in bold A&E AMC American Heroes Channel Animal Planet ASPiRE (HD only) AUDIENCE AWE AXS TV (HD only) BabyFirst TV BBC America BBC World News (HD only) BET BET Her Bloomberg TV Bravo BTN BYUtv CANAL ONCE Cartoon Network (East) Cartoon Network (West) CBS Sports Network Celebrity Shopping Network...95, 223 CMT CNBC CNBC World CNN Comedy Central Comedy TV (HD only) Cooking Channel C-SPAN C-SPAN CTN Daystar Destination America DIRECTV CINEMA Screening Room DIRECTV HD SPORTSMIX (HD only) , 600 Discovery Discovery Family Channel Discovery Life Disney Channel (East) Disney Channel (West) Disney Junior Disney XD DIY Network E! Enlace ESPN ESPN ESPNEWS ESPNU EVINE...73, 316 EWTN FETV FM (HD only) Food Network FOX Business Network FOX News Channel FOX Sports FOX Sports Free Speech TV Freeform Fuse Fusion (HD only) FX FX Movie Channel FXX fyi, Galavisión GEB America GEM Shopping Network GOD TV Golf Channel Great American Country (GAC) GSN Hallmark Channel HGTV Hillsong Channel HISTORY HITN TV HLN Hope Channel HSN IFC IMPACT INSP Investigation Discovery ION Television (East) ION Television (West) JBS Jewelry Television....72, 313 Jewish Life Television Justice Central (HD only) Lifetime Link TV LMN Logo MAVTV MLB Network MSNBC MTV MTV MTV Classic NASA TV Nat Geo WILD National Geographic NBA TV NBC Sports Network Newsmax NFL Network NHL Network Nick Jr Nickelodeon/Nick at Nite (East) Nickelodeon/Nick at Nite (West) Nicktoons NRB Olympic Channel OAN Ovation OWN (Oprah Winfrey Network) Oxygen Paramount Network POP Pursuit Channel (HD only) QVC QVC Revolt (HD only) ReelzChannel RFD-TV Russia Today TV Science SEC Network Shop LC SonLife Broadcasting Network Sportsman Channel SundanceTV Syfy TBS TCM TCT Network TeenNick Tennis Channel TLC TNT Travel Channel Trinity Broadcasting Network (TBN) trutv TV Land TV One TVG UniMás Universal Kids UNIVERSO Univision (East) UP Uplift USA Network Velocity (HD only) VH Viceland WE tv The Weather Channel WeatherNation WGN America The Word Network World Harvest Television (WHT) PLUS In-Market Regional Sports Networks where available. PLUS Local Channels where available SEE PAGE 15 FOR ADDITIONAL DETAILS.

11 Spanish-Language Packages REGULAR PRICE (Customer rolls to the then-current retail rate after the expiration of promotional credits) IN-LANGUAGE COMERCIAL ÓPTIMO MÁS PACK Access to over 120 Channels PUBLIC VIEWING PACKAGE IN-LANGUAGE COMERCIAL MÁS ULTRA PACK Access to over 145 Channels (All EVOs) (EVO 1-100) 99 TAX BUSINESS & PRIVATE VIEWING PACKAGE IN-LANGUAGE COMERCIAL ÓPTIMO MÁS PACK Access to over 120 Channels MONTH PROMOTIONAL 35.00/mo.: For 12 mos /mo.: For 24 mos. w/auto Bill Pay Auto Bill Pay req d /mo.: For 12 mos /mo.: For 24 mos. w/auto Bill Pay. Auto Bill Pay req d /mo.: For 12 mos /mo.: For 24 mos. w/auto Bill Pay. 99 Auto Bill Pay req d. PREMIUMS/ ADVANCED SERVICES HD ACCESS INCLUDED! FIRST 3 MONTHS ON US: MUSIC CHANNELS After 3 mos., services automatically cont. at then-prevailing rate (currently 37.99/mo.) unless changed/canceled. FIRST 3 MONTHS ON US: MUSIC CHANNELS After 3 mos., services automatically cont. at then-prevailing rate (currently 37.99/mo.) unless changed/canceled. PRIVATE VIEWING ALSO INCLUDES: SAVE OVER 50 After 3 mos., services automatically cont. at then-prevailing rate (currently 19.99/mo.) unless changed/canceled. HARDWARE UP TO 4 HD RECEIVERS INCLUDED Cost for each additional receiver: HD 99 15/ FOR EACH RECEIVER UP TO 4 HD RECEIVERS INCLUDED Cost for each additional receiver: HD 99 7/ EACH FOR 1 ST -9 TH RECEIVER (BUSINESS VIEWING) 4/ EACH FOR 10 TH -21 ST RECEIVER (BUSINESS VIEWING) 2/ EACH FOR 22 ND RECEIVER AND ABOVE (BUSINESS VIEWING) 7/ FOR EACH RECEIVER (PRIVATE VIEWING) STANDARD INSTALLATION STANDARD PROFESSIONAL INSTALLATION INCLUDED Applicable use tax adjustment may apply on retail value of installation. NO-CONTRACT OPTION REGULAR PRICE HARDWARE STANDARD INSTALLATION IN-LANGUAGE PUBLIC VIEWING PACKAGE COMERCIAL ÓPTIMO MÁS PACK Over 120 Channels IN-LANGUAGE PUBLIC VIEWING PACKAGE COMERCIAL MÁS ULTRA PACK Over 145 Channels UP TO 2 HD RECEIVERS INCLUDED Cost for each additional receiver: HD 99 HD DVR 199. DVR for Private only. Additional service fee may apply. 199 TAX Complex/custom installation extra IN-LANGUAGE BUSINESS & PRIVATE VIEWING PACKAGE COMERCIAL ÓPTIMO MÁS PACK Over 120 Channels SPANISH-LANGUAGE PACKAGES * ALL DIRECTV S REQUIRE 24- TV AGREEMENT. EARLY CANCELLATION FEE OF UP TO 20/ FOR EACH MONTH REMAINING ON AGMT, AND ADD L FEES APPLY. New approved commercial customers only. Credit card req d (except MA & PA). Pricing based on Estimated Viewing Occupancy (EVO) for select packages. SEE PAGE 15 FOR ADDITIONAL DETAILS. 11

12 Spanish-Language Channel Lineups COMERCIAL ÓPTIMO MÁS PACK A&E AMC Animal Planet Antena ATRES SERIES AUDIENCE Aqui AXS TV (Solo HD) Azteca BabyFirst TV BabyTV Bandamax bein SPORTS en Español Boomerang Bravo BYUtv Canal 22 Internacional CANAL ONCE Caracol TV Cartoon Network (Este) Cartoon Network (Oeste) Celebrity Shopping Network Centroamérica TV Cine Estelar Cine Mexicano Secondary Audio Programming Cine Nostalgia Cine Sony Cinelatino CNN CNN En Español C-SPAN C-SPAN CTN Daystar De Película De Película Clásico Discovery Discovery En Español Discovery Familia Disney Channel (Este) Disney Channel (Oeste) Disney XD E! Ecuador TV Ecuavisa Internacional El Rey Enlace ESPN Deportes Estrella TV EVINE COMERCIAL MÁS ULTRA PACK EWTN FETV Food Network FOROtv FOX Deportes FOX Sports FOXlife Free Speech TV Freeform Fusion (Solo HD) FX FXX Galavisión GEB America GEM Shopping Network GOD TV GolTV Great American Country (GAC) Hillsong Channel HISTORY History En Español HITN TV HLN HOLA! TV Hope Channel HSN IMPACT INSP IVC Net JBS Jewelry Television Jewish Life Television Lifetime Link TV MAVTV MegaTV MSNBC MTV Multimedios NASA TV Nat Geo Mundo National Geographic NBC Sports Network Nickelodeon/Nick at Nite (Este). 299 Nickelodeon/Nick at Nite (Oeste). 300 Nick Jr NRB NTN Nuestra Tele Paramount Network Pasiones Perú Mágico Pursuit Channel (Solo HD) QVC QVC Russia Today TV Shop LC SonLife Broadcasting Network STARZ Encore En Español SUR Perú TBS TCT Network TeleCentro Telefe Telemundo (Este) Telemundo (Oeste) Televisión Dominicana TNT Tr3s Trinity Broadcasting Network (TBN) TV Chile TVE TyC Sports UniMás UNIVERSO Univision (Este) Univision (Oeste) Univision Deportes Network Univision tlnovelas UP Uplift USA Network Velocity (Solo HD) Venevision VH Viceland VideoRola ViendoMovies Vme WAPA América The Weather Channel WeatherNation The Word Network World Harvest Television (WHT) ZooMoo PLUS Local Channels where available. 3 Includes most channels shown in COMERCIAL ÓPTIMO MÁS, plus the channels shown in bold CHANNEL LINEUPS FOR SPANISH-LANGUAGE, MUSIC CHANNELS & SPORTS PACKAGES A&E AMC Animal Planet Antena ATRES SERIES AUDIENCE Aqui AXS TV (Solo HD) Azteca BabyFirstTV BabyTV Bandamax bein SPORTS en Español Boomerang Bravo BYUtv CANAL ONCE Canal 22 Internacional Caracol TV Cartoon Network (Este) Cartoon Network (Oeste) Centroamérica TV Celebrity Shopping Network...95, 223 Cine Estelar Cine Mexicano Cine Nostalgia Cine Sony Cinelatino MUSIC CHANNELS Alternative: Coffeehouse Rock Alternative: Flashback/New Wave Bluegrass Carnaval Brasileiro Classic Rock: Classic Hits Blend Classic Rock Workout Classical: Light Classical Classical: Symphonic Country: Hit Country Country: Honky Tonk Tavern Country: Modern Country Country: Red, Rock and Blues Country: Traditional Country Dance Dance: Retro Disco CNN CNN En Español Comedy Central C-SPAN C-SPAN CTN Daystar De Película De Película Clásico DIRECTV CINEMA Screening Room. 125 Discovery Discovery En Español Discovery Familia Discovery Family Channel Disney Channel (Este) Disney Channel (Oeste) Disney XD E! Ecuador TV Ecuavisa Internacional El Rey Enlace ESPN ESPN ESPNEWS ESPN Deportes Estrella TV EVINE... 73, 316 Dance: SubTerranean Familiar Favorites Fiesta Tropical Folk Rock Great Standards Groove Lounge Health & Fitness: New Age Health & Fitness: Zen Holiday & Happenings Hurbano Instrumental: Beautiful Instrumentals..820 International: Reggae Irish Italian Bistro Blend Italian Contemporary EWTN FETV Food Network FOROtv FOX Deportes FOX News Channel FOX Sports FOX Sports FOXlife Free Speech TV Freeform Fusion (Solo HD) FX FX Movie Channel FXX Galavisión GEB America GOD TV GolTV Great American Country (GAC) Hallmark Channel HGTV Hillsong Channel HISTORY History En Español HITN TV HLN HOLA! TV Jazz Jazz: Big Band/Swing Jazz: Classic Jazz Vocal Band Jazz: Smooth Jazz Latin: Bailamos! Latin Hits Latin Jazz Mariachi Metro Blend Modern Workout Music of the Americas Oldies: 60 s Revolution Oldies: 70 s Hits Oldies: 80 s Hits Oldies: Malt Shop Oldies Hope Channel HSN IMPACT INSP IVC Net JBS Jewelry Television...72, 313 Jewish Life Television Lifetime Link TV MAVTV MegaTV MLB Network MSNBC MTV MTV Multimedios NASA TV Nat Geo Mundo Nat Geo WILD National Geographic NBC Sports Network NFL Network Nick Jr Nickelodeon/Nick at Nite (Este). 299 Nickelodeon/Nick at Nite (Oeste) Nicktoons NRB Piano Pop/Adult Contemporary: 90 s Hits Pop/Adult Contemporary: Adult Contemporary. 821 Pop/Adult Contemporary: Hottest Hits..818 Pop/Adult Contemporary: Love Songs Pop/Adult Contemporary: Y2K Hits Pop/Adult: Today s Hits PUMP! Rat Pack Regional Mexican Religious: Gospel Glory Religious: Hallelujah Religious: The Spirit Rock: Adult Alternative Rock: Alternative NTN Nuestra Tele Paramount Network Pasiones Perú Mágico QVC QVC Russia Today TV Shop LC SonLife Broadcasting Network STARZ ENCORE en Español SUR Perú Syfy TBS TCT Network TeleCentro Teléfe Telemundo (Este) Telemundo (Oeste) TLC TNT Tr3s Travel Channel Trinity Broadcasting Network (TBN) TV Chile TVE TyC Sports UniMás Rock: Classic Rock Rock: College Rock Rock: Full Metal Jacket Rock: Hair Guitar Rock: Ink d Rock: Reality Bites Rock: Soft Hits Rock: Spike Rock en Español Salsa Specialty: 8-Tracks Specialty: Be-Tween Specialty: Blues Specialty: The Playground Standards: Show Tunes UNIVERSO Univision (Este) Univision (Oeste) Univision Deportes Network Univision tlnovelas UP Uplift USA Network Velocity (Solo HD) Venevision VH Viceland VideoRola ViendoMovies Vme WAPA América The Weather Channel WeatherNation 361 The Word Network World Harvest Television (WHT) ZooMoo PLUS Local Channels where available. 3 Music Channels & Premium Sports Channel Lineups Available for Public Viewing & Business and Private Viewing Standards: Silver Screen Standards: Singers-Songwriters Tranquility Urban: Classic R&B Urban: Hot Jamz (Hip Hop) Urban: Hype Urban: Old School Funk Urban: Silky Soul Urban: The Boombox Contains explicit lyrics SPORTS PACKAGES & CHANNELS Big Ten Network ESPN Bases Loaded (HD only) ESPN Goal Line (HD only) ESPN College Extra (HD only) SEE PAGE 15 FOR ADDITIONAL DETAILS. Fox Soccer Plus Longhorn Network MLB EXTRA INNINGS MLB EXTRA INNINGS Game Mix MLS Direct Kick TM NBA LEAGUE PASS NFL SUNDAY TICKET NFL SUNDAY TICKET 4-Game Mix NFL SUNDAY TICKET FANTASY ZONE TM CHANNEL NFL SUNDAY TICKET 8-Game Mix. 702 NFL SUNDAY TICKET RED ZONE CHANNEL NHL Center Ice SEC Network