VIEWER S GUIDE THE TIVO EXPERIENCE

Transcription

1 VIEWER S GUIDE THE TIVO EXPERIENCE

2 This Viewer s Guide describes features of the TiVo service running on a TiVo DVR or Mini TiVo Inc. All rights reserved. Your use of this product is subject to the TiVo User Agreement (available at ww.tivo.com/legal/terms) and the TiVo Privacy Policy (available at Patented. U.S. patent numbers at TiVo, TiVo BOLT VOX, the TiVo logo, the TiVo silhouette logo, OnePass, SkipMode, QuickMode, TrickPlay, WishList, the Jump logo, the Instant Replay logo, the Thumbs Up icons, the Thumbs Down icons, Overtime Scheduler, Overlap Protection, Swivel, the TiVo Circle logo, and the sounds used by the TiVo service are trademarks or registered trademarks of TiVo Corp. or its subsidiaries worldwide, 2160 Gold Street, San Jose, CA Manufactured under license from Dolby Laboratories. Dolby and the Double-D symbol are trademarks of Dolby Laboratories. HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Amazon, Amazon.com, and the Amazon.com logo are registered trademarks of Amazon.com, Inc. or its affiliates. Android is a registered trademark of Google Inc. CableCARD is a trademark of Cable Television Laboratories, Inc. HBO is a registered trademark of Home Box Office, Inc. Hulu is a registered trademarks of Hulu, LLC. ios is a registered trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. MoCA is a registered trademark of Multimedia over Coax Alliance. Netflix is a registered trademark of Netflix, Inc. VUDU is a registered trademark of Vudu, Inc. YouTube is a registered trademark of Google Inc. All other trademarks are the properties of their respective owners. New TiVo Experience VG v1 (October 2017) ii

3 WELCOME

4 TABLE OF CONTENTS Getting Started iv CHAPTER 1: QUICK TOURS Quick tour - The Home screen Quick tour - My Shows Quick tour - OnePass searches Quick tour - SkipMode Quick tour - QuickMode Quick tour - Streaming videos Quick tour - Live TV Quick tour - QuickView Quick tour - The Info Banner Quick tour - Voice Quick tour - The TiVo app Quick tour - Accessibility Features Sports apps Kids apps CHAPTER 4: SETTINGS, HELP, & STANDBY User Preferences Parental Controls Channel settings Audio & video settings Network settings Remote, CableCARD, & Device settings Help Standby REMOTE CONTROL QUICK REFERENCE CHAPTER 2: FIND & MANAGE Guide Search What to Watch Suggestions Manual recordings WishList searches Manage OnePass & recording options CHAPTER 3: APPS Video apps Music apps iii

5 GETTING STARTED Welcome to the TiVo experience. This guide describes features and settings of the new TiVo experience, available on TiVo BOLT or BOLT VOX series, TiVo Roamio series, and TiVo Mini. FIRST THINGS FIRST 1. Activate the TiVo service. The TiVo service is what makes your TiVo box smart. It includes everything from your show listings to SkipMode and OnePass searches. If you haven t yet activated your TiVo service, visit tivo.com/activate or call TiVo service is required. No functionality is represented or should be expected without a paid subscription to the TiVo service. 2. Connect your TiVo box. Use the installation instructions that came with your box to connect the TiVo box to your TV programming source, your home network, and your television. If you no longer have the instructions, visit tivo.com/howto. 3. Complete Guided Setup. After connecting your TiVo box, follow the steps in on-screen Guided Setup. This configures the TiVo box for your home, and ensures you have the latest product updates. 4. Pair your remote. A TiVo VOX remote, included with the VOX series TiVo box, is highly recommended for use with the new experience. If you are using a different TiVo box, the VOX remote is available for purchase separately from the TiVo store.the remote must be paired with your TiVo box in order to use the voice feature, and it should pair automatically with your TiVo box when you begin to use it. You ll know it s paired successfully if the activity light at the top of the remote flashes yellow with each button press. If the light flashes red with each button press, you can pair the remote manually by going to Menu > Settings > Remote, CableCARD, & Devices > Remote Control Setup > Remote Control Pairing. If you are using a different TiVo box, the VOX remote is available for purchase separately from the TiVo store. 5. Take a tour! Once you re done with Guided Setup, the Quick tours in Chapter 1 of this guide will introduce you to the great things you can do with your TiVo box. 6. Visit tivo.com/howto. For the latest information on how to use the features of your TiVo box (including new features as they become available), visit tivo.com/howto. BASIC TERMS When we talk about the TiVo service, here are some terms you should know: Live TV. If you re watching a show as it s being broadcast, you re watching live TV. You can pause live TV for up to 30 minutes on each tuner. When you resume watching, you re behind live TV. (You can always get to live TV by pressing the LIVE TV Live TV button on your remote). iv

6 Streaming. When you watch shows from apps like Amazon and Netflix, and from your cable company s video on demand service (if available), you re streaming them from that source. You can also stream recordings saved on your DVR to your mobile device, or stream shows from a TiVo DVRs to a TiVo DVR in a different room. Host. When your TiVo DVR streams shows to another TiVo box, your box is a host. In addition, a TiVo Mini connects to a DVR host to access the DVR s My Shows list, tuners, and program information. Client. The TiVo box receiving streaming shows from another TiVo DVR is the client. (A TiVo Mini is always a client, because it can only receive streaming shows. Your DVR can be a host sometimes and a client at other times.) Network Connection. Your TiVo box can connect to your home network through either a wireless or wired connection (using either Ethernet or MoCA). (TiVo Mini does not support a wireless connection.) MoCA. A MoCA connection is a great option if you want a wired connection to your TiVo box but you don t have easy access to a wired Ethernet cable. MoCA delivers the same high-speed network connection you get through an Ethernet cable, but delivers it through your existing coax wire (the wire you use to receive cable TV). When you set up MoCA in your home, your TiVo box will receive cable TV and connect to your home network through that one cable! Just follow the instructions you ll find at tivo.com/howto, and you ll be ready to go in no time. TiVo service. If the TiVo box is the body, the TiVo service is the brains! The TiVo box uses the program information provided by the TiVo service to power the program guide, allow you to search for shows, and more. Tuners. A tuner is a device found inside DVRs, TVs, cable boxes anything designed to receive TV signals, including the TiVo box. A tuner picks one channel to display; it tunes to that channel. The TiVo box has multiple tuners inside and can watch and record multiple shows at once. Pressing the LIVE TV button while watching live TV will cycle through your tuners. A TiVo Mini does not have any tuners inside; it borrows a tuner from its host OTA. OTA refers to over-the-air programming, or a television signal that you receive using an HD antenna. Some TiVo boxes can receive their television signal this way. (Not applicable to Mini.) CableCARD decoder. If you have cable, your TiVo DVR requires a multi-stream CableCARD (M-CARD), which will allow you to watch and record multiple shows at once. The CableCARD will replace your existing cable box. You can order a CableCARD from your cable provider or pick one up at your nearest cable service center. Visit tivo.com/howto for installation instructions. (The Mini does not use a CableCARD.) Live TV v

7 1 QUICK TOURS QUICK TOUR - THE HOME SCREEN 2 QUICK TOUR - MY SHOWS 4 QUICK TOUR - ONEPASS SEARCHES 9 QUICK TOUR - SKIPMODE 12 QUICK TOUR - QUICKMODE 13 QUICK TOUR - STREAMING VIDEOS 14 QUICK TOUR - LIVE TV 15 QUICK TOUR - QUICKVIEW 17 QUICK TOUR - THE INFO BANNER 18 QUICK TOUR - VOICE 19 QUICK TOUR - THE TIVO APP 20 QUICK TOUR - ACCESSIBILITY FEATURES 21

8 QUICK TOURS 1 QUICK TOUR - THE HOME SCREEN YOUR STARTING POINT - THE HOME SCREEN The Home screen is the starting point for just about everything you do with your TiVo box. From the Home screen, you can access a list of shortcuts to popular destinations in the TiVo experience; get personalized recommendations from the SmartBar and What to Watch, and watch/control the currently-playing show. You ll learn more about these options later in this guide, but remember it all starts from the Home screen. To get to the Home screen from live TV or any TiVo screen, just press the TiVo your remote control. HOME SCREEN SHORTCUTS button on The list of shortcuts on the left side of the Home screen take you to commonly-used screens in the TiVo experience. Use the UP, DOWN, LEFT, and RIGHT arrow buttons on your remote control to move between menu items, and press OK to choose one. Use BACK to go back to the previous screen. My Shows takes you straight to your recorded and streaming videos, all ready to watch instantly, no matter if they re TV recordings, on demand shows, or streaming from apps like Netflix, or Hulu. What to Watch lets you browse shows available to stream, watch live, bookmark, or record, divided into popular categories. Search searches by title, actor name, or keyword across TV, video on demand, and popular streaming apps all at once. Apps lets you access your favorite streaming and music apps directly. Menu is the place for managing your recordings and OnePass searches, and controlling your settings. Here you ll find Parental Controls settings and User Preferences, which you can use to customize the TiVo experience. 2

9 QUICK TOURS 1 Easily add your own shortcuts to the list as well; for example, to get quick access to a streaming app like Netflix or Hulu. Just press the A button on your remote, and enter an available shortcut number for the item you want. The new shortcut will appear on the Home screen. THE SMARTBAR The SmartBar predicts shows to watch based on what your household usually watch at a particular time or day. For example, if you normally watch the previous night s late-night talk show the next morning, you ll see it in the SmartBar when you wake up. If the kids tend to watch shows while dinner s cooking, those shows will be waiting in the SmartBar at that time each day. Use the DOWN arrow on your remote control to move to the SmartBar, then select a show to go to the Series or Movie screen, where you can choose to watch it. See Series, Movie, & Episode screens to learn more. THE VIDEO WINDOW The Video Window is located on the Home screen and in the upper right corner of most other TiVo menu screens, unless you choose to turn it off or temporarily hide it. The Video Window continues playing the show you were watching when you entered the Home screen. Press PAUSE resume playing. on your remote to pause the Video Window, and press PAUSE again to If you want to hide it temporarily, press the SLOW button. To bring it back, press SLOW button again. Blow it up to full-screen by pressing EXIT Exit. If you d rather permanently turn off the Video Window, from the Home screen select Menu or press 0 on your remote, then select User Preferences > Video Window. Video window on SmartBar Video window off 3

10 QUICK TOURS 1 QUICK TOUR - MY SHOWS The My Shows list contains all of your recordings, plus links to your streaming videos from video-on-demand or apps like Netflix, Hulu, and more. To get to the My Shows list from the Home screen, just press the TiVo button or 1 on your remote control. To get to My Shows from any other menu screen or from live TV, just press the TiVo button twice. By default, My Shows is sorted by date, with newly added or recorded shows and movies first. You can also choose to sort My Shows by name (alphabetically). Press B to change the sorting method. CONTINUE WATCHING At the top of the My Shows list, you ll see the Continue Watching strip: the fastest route to the shows you ve been watching most recently. Move left or right to highlight a show, then press OK. If you re watching a series, you ll see the Series screen, where you can quickly pick up where you left off. If you re watching a movie, press PLAY to start watching instantly. To remove a show from this strip without permanently deleting it from My Shows, press D. FILTERS The Filter strip lets you narrow your My Shows choices instantly. It s located directly below the Continue Watching strip; press DOWN to move to it from Continue Watching. Then, just press C, or move left or right, to cycle through filters like Movies, TV, and Kids. As you highlight a filter, your My Shows list will update automatically. To change which filters appear, and in what order, press A. SHOWS & MOVIES Below the filter strip, you ll find all of your OnePass selections, single recordings, WishList searches, and bookmarked shows and movies. 4

11 QUICK TOURS 1 As you scroll through your My Shows list, icons next to a series title tell you at a glance where you ll find new episodes, SkipMode episodes, and recordings. Use the UP and DOWN arrows to scroll through the list, or use CHANNEL UP/DOWN to page through the list quickly. Choose a title by pressing OK. Then: If you ve selected a series, you ll see an episode list. By default, this screen episodes included in your OnePass. For example, if your OnePass includes recordings and streaming videos starting with Season 3 of a series, then those episodes appear in your Watchlist. By pressing C, you can also choose to limit your view to recordings only (if any).highlight an episode and press PLAY to start watching (recordings only); or, Highlight an episode and press OK to go to the Episode screen, where you can get viewing options and more. If you ve selected a movie, a movie strip will expand, showing you a larger image of the movie as well as recommendations for other movies you might like. Press OK again to go to the Movie screen, where you can choose to play the movie or view more about it. To delete an individual show or a series, highlight it in the main My Shows list and press Clear. If you are deleting a series that contains recordings, you will have the option to replace the recordings with links to streaming videos instead. This option can be useful if you are trying to conserve disk space. See Quick tour - OnePass searches to learn more. MY SHOWS OPTIONS Use the available options to customize My Shows to your preferences. From the main My Shows list (not from an Episode, Series, or Movie screen), press A to go to the Options screen. Sort list: Choose to view the My Shows list by date (with the most recently added shows at the top) or by name (alphabetically). Use CHANNEL UP/DOWN to page through the list quickly. Press ADVANCE to jump to the end of the list. Press it again to jump back to the beginning. Show Episode Strip set to No Show Episode Strip set to Yes Ch 5

12 QUICK TOURS 1 Show episode strip: When this option is set to Yes, selecting a title will open a strip of episode images or a strip containing a movie poster and related movie recommendations. If it s set to No, selecting a title takes you to a list of episodes or to the Movie screen. Go to episode list: When this option is set to Yes, selecting a series title takes you to a text-only list of episodes. When it is set to No, selecting a series title takes you to the Series screen. Background images: Set this option to Yes, to see full-screen background images of the selected series or movie. Filters: Choose which categories should appear in the Filter strip, and in what order. Season selector SEASON SELECTOR If a series contains more than one season and more than 30 episodes, a season selector will be displayed at the top of the list. Use it to easily jump between seasons. SERIES, MOVIE, & EPISODE SCREENS On a Series screen, Movie screen, and Episode screen, you can choose to watch the show/ movie and get lots of information about it all in one place. The options on these screens vary depending on the series, episode, or movie, but in general, you can: Watch the movie/show View your Watchlist (episodes included in your OnePass search) View other episodes Delete the show/movie Choose a streaming option (if the show is available to stream) Get or modify a OnePass Schedule or modify a recording 6

13 QUICK TOURS 1 Learn about the cast Get recommendations for similar shows/movies. SERIES SCREEN To reach this screen, do one of the following: If the series is in your My Shows list and Go to episode list is set to No, select the show title. If the series in your My Shows list and Show episode strip is set to Yes, highlight the show title to open the episode strip. (You may need to press OK to open the episode strip if you ve just entered My Shows or if you re scrolling quickly through the list.) Then press to go to the beginning of the strip, where you ll find a series poster. Select the poster (rather than an episode image). If you have a OnePass to the series, go to the OnePass Manager and select the title. Search or browse for the show. Series poster Episodes EPISODE SCREEN To reach this screen, do one of the following: If the series in your My Shows list and Go to episode list is set to Yes, select the show title from the My Shows list, then highlight a an episode and press OK. If the series in your My Shows list and Show episode strip is set to Yes, select any episode in the strip (not the series poster). If an episode is scheduled to record, go to the To Do List and select the episode. See To Do List. Search or browse for the series; then, from the Series screen, select an episode category from the available options (e.g. streaming, upcoming, all). Note that not all episodes categories are available for every show. Episode screen Episode number 7

14 QUICK TOURS 1 MOVIE SCREEN To reach this screen, do one of the following: If the movie is in your My Shows list, select the title or image (depending on your My Shows options). If a movie is scheduled to record, go to the To Do List and select it. Search or browse for the movie. Movie screen 8

15 QUICK TOURS 1 QUICK TOUR - ONEPASS SEARCHES A OnePass search gathers every available episode of a series (whether streaming, broadcast TV, or on demand), every game or match from a specific team, or every sporting event in a league and adds them right to your My Shows list to watch instantly. If an episode isn t available on TV or on demand, OnePass fills in the gaps with episodes from video apps like Netflix, Amazon Prime, and more. Forget about knowing when a show will be airing or wondering which streaming video service has it available: the TiVo Service does it for you, so you can start watching right away! For series, if an episode isn t available on TV or on demand, OnePass fills in the gaps with episodes from popular streaming video providers like Netflix, HBO GO, Hulu, Amazon, and more. For sports, your OnePass search will find matches whether you search by full team or league name, location (e.g., San Francisco, Stanford), nickname (e.g., Giants, Bears), or abbreviation (e.g., NFL, NCAA, UCLA). Forget about knowing when a game will be airing or wondering which of your selected streaming video services has a series available: the TiVo Service does it for you, so you can start watching right away. And here s even better news: streaming videos don t take up any disk space! So when your OnePass includes streaming videos, you get more choices without having to worry about saving space for other recordings. To create a OnePass, find a series you want to watch, then choose Create a OnePass. The show will be instantly added to My Shows and all available episodes will be added. Note: OnePass works best when your video app list is up to date, with as many apps as possible selected. For more information, see Add & manage video apps. ONEPASS OPTIONS When you create a OnePass, you can choose options that will give you exactly the results you want. You can also change the options of any existing OnePass by going to the OnePass Manager. See OnePass Manager for more information. Options include: 9

16 QUICK TOURS 1 Include Choose to include recordings, streaming videos (from sources like Amazon Prime, Hulu, and Netflix), or both in your OnePass results. Including streaming videos in your OnePass will give you the best results, and streaming videos don t take up any disk space! Start from Want to watch from the beginning? Choose Season 1. Just need to catch up? Choose a different season. Only want new episodes? Choose New episodes only. Rent or buy: Decide whether to include episodes that need to be purchased before viewing. (The TiVo Service will not purchase the items for you; you will have the option to purchase them at the time of viewing.) If your OnePass includes recordings, the following options are also available: Record Skip reruns or watch them all? Choose New only to avoid reruns, or New & repeats to get every episode. Channel Choose the channel on which to record the show, when more than one channel is available. Get in HD When you set the Channel setting (above) to All, you can choose how often to get the HD version of a show: always, never, or if possible. Note that if you choose always and a show is not available in HD, it won t be recorded. Likewise, if you choose never and a show is only available in HD, it won t be recorded. Keep At Most Set the maximum number of recordings to be saved. Keep Until Choose how long to keep a recording (or each episode of a repeating recording). Space needed is the default setting, or choose Until I delete and your TiVo box won t delete this episode to record something new. Start Recording Start recording up to ten minutes before a show is scheduled to begin. (This option is available only before recording starts.) Stop Recording Set a recording to continue for a few minutes or up to three hours after it s scheduled to end. You can change this setting when you set up the recording, or while the recording is in progress. 10

17 QUICK TOURS 1 You can cancel the recording of any individual episode in a OnePass search by highlighting the title in the To Do List and pressing the CLEAR button Clear. Delete the entire OnePass search or change its options using the OnePass Manager (see OnePass Manager). 11

18 QUICK TOURS 1 QUICK TOUR - SKIPMODE With the touch of a button, skip to the end of a commercial break and resume watching instantly. SkipMode icon The SkipMode feature is available only on certain recorded shows; we hope to make it available for the most popular shows on the most popular channels watched by TiVo subscribers. That means you ll find SkipMode availability on many shows that you record between 4:30 p.m. and midnight (or 12:30 a.m. on major networks) on the most widelywatched channels. A few minutes after the show has finished recording, you ll see a My Shows. That means it s ready for skipping! 1. Choose a recorded show with the icon visible. icon next to the title in 2. When you get to the end of a show segment, look for the on-screen tip, and press or D on your remote. SKIP 1 3. Voilà! You re at the beginning of the next segment. Want to know more about how the SkipMode feature works? See How does it work? in the Troubleshooting chapter. 12

19 QUICK TOURS 1 QUICK TOUR - QUICKMODE It s not fast-forward, it s QuickMode! QuickMode lets you watch a show 30% faster, while also letting you hear what everyone is saying. QuickMode is available while you re watching a recorded show, or if you re behind live TV (for instance, if you have rewound a show that s airing live). Here s how to use it: 1. While watching a recorded show, press the PLAY button on your remote to bring up the status bar. OK 2. Press to start Quick Mode. OK 3. When you re finished watching in QuickMode, press again to resume watching at normal speed. With QuickMode, you get the speed of fast-forward, without missing any of the details. 13

20 QUICK TOURS 1 QUICK TOUR - STREAMING VIDEOS When you search or browse for movies or individual episodes of series, your results include videos available to stream from your selected video apps no need to switch to a different input. Available video apps are shown in the right column off the search screen or on the Series, Movie, or Episode screen. From there, you can see a list of your streaming options. Don t have time to watch it now? Rather than search for it again later, Bookmark it to add a link to the video directly to My Shows. Currently available streaming movies are found in My Shows in the Movies filter, or in the Streaming Movies group when the list is not filtered. Available TV shows are added to the TV Series category. If a streaming video is currently unavailable from any of your video providers, it s added to the Currently Unavailable group at the bottom of My Shows. When the video becomes available, it will automatically be added to the appropriate My Shows category or folder. Video apps 14

21 QUICK TOURS 1 QUICK TOUR - LIVE TV When you re watching a show as it s broadcast, you re watching live TV. Press TV from any TiVo screen. to go to live As you change channels, you ll see a status bar at the bottom of the screen. This bar contains useful information, like the show title, time of airing, channel, whether the show is in HD, what s up next. When available, a tip will let you know that you can press A to start from the beginning. In addition, the TrickPlay bar shows you your current location in the broadcast. See below for more on using TrickPlay. TRICKPLAY 1. First, press the PAUSE button. You can pause live TV for up to 30 minutes. When you pause live TV, you see a TrickPlay bar showing a one-hour period. The green segment shows the portion of the hour that has been saved by your TiVo box. The thick white line marks your current point in time. When the white line is back in the green segment, you re behind live TV. 2. Press PLAY to continue watching the show. Next, press REWIND and the show rewinds. Press REWIND a second time to rewind faster, and a third time to go at triple speed. Press PLAY at any time to return to normal speed. 3. Press PAUSE again, and, with the show paused, press FAST FORWARD to move a small step forward. Press REWIND to move a small step back. Press PLAY to resume watching at normal speed. 4. While playing, press the REPLAY button. The show jumps back 8 seconds useful for when you miss a great sports play or a bit of dialog, or for when you fast forward too far. Live TV 15

22 QUICK TOURS 1 5. Press REPLAY again, then immediately press SLOW to see your own slow-motion replay. To resume normal speed, press PLAY. 6. While playing, press the ADVANCE button. You ll instantly move forward 30 seconds. (If you press ADVANCE while fast-forwarding, you ll skip to the next white tick mark. 7. Press and hold the ADVANCE button and presto! You re caught up to live TV. 8. Press and hold the REPLAY button to skip back to the beginning of the saved portion. WATCHING MULTIPLE SHOWS AT ONCE Want to see what else is playing on live TV? While you re watching, press the RIGHT arrow to display the QuickView tuners panel. Use the UP and DOWN buttons to scroll through tuners, and press OK to switch to one. For more on QuickView, see Quick tour - QuickView. RECORDING THE SHOW YOU RE WATCHING You can always record the show you re watching by pressing RECORD RECORDING THE SAVED PORTION for options. Up to 30 minutes of the current channel s broadcast is always being saved, even when you re not recording. When you change channels, the TiVo box clears the saved portion on the tuner you re watching and starts saving again on the new channel. So, if the saved portion is important to you, either record the program or don t change the channel. To record the saved portion in addition to the rest of the program, press RECORD changing the channel. STOPPING A RECORDING before You can stop any recording in either of two ways: press the RECORD button while watching live TV, then choose Stop recording. Or, from the My Shows list, choose a title that s currently recording, then move left to choose Stop recording. 16

23 QUICK TOURS 1 QUICK TOUR - QUICKVIEW Have you ever been stuck watching a commercial break or slow-moving game, wondering what else is on but not wanting to channel surf? Problem solved. While you re watching live TV or recorded show, QuickView lets you see what else is playing now or coming up without missing the action on the show you re watching. QuickView panels appear over the video you re watching, with just a click of your remote control: UP shows you what s coming up on live TV with a one-line guide. To close this panel, press Back. DOWN displays the SmartBar, with quick access to the shows you watch regularly, based on the current time and day of the week. LEFT brings up your favorite channels. You can set your favorites in Menu > Settings > Channel Settings. See Channel settings for instructions. RIGHT shows you what s playing on other tuners. In each panel, use the UP/DOWN or LEFT/RIGHT buttons to move around. Press OK to switch to channel, tuner, or show that s airing, or to set up a recording. UP: One-line guide DOWN: SmartBar LEFT: Favorite channels RIGHT: Tuners 17

24 QUICK TOURS 1 QUICK TOUR - THE INFO BANNER The info banner displays the show s title, description, ratings, and other information. To view the info banner while watching a show, press INFO. Icons in the info banner are shortcuts to corresponding features. Use the UP/DOWN arrows to highlight an icon, then press OK. From the info banner, you can: Turn closed captioning on or off. See Closed captioning preferences to learn about changing the appearance of closed captions. Record the show. Create a OnePass search for the show. Learn more in Quick tour - OnePass searches. Add the channel to your Favorite channels list (or remove it from the list). Lock the channel (require a Parental Controls PIN to access). Choose More Info to go to Series, Movie, & Episode screens. Change the audio track (when other audio tracks are available). See Language & audio description for more. Change the Aspect correction mode. 18

25 QUICK TOURS 1 QUICK TOUR - VOICE To control your TiVo box with your voice, you must use a TiVo box that is using the new TiVo experience described in this guide. You must also use a VOX remote (included with your TiVo VOX series device or available for purchase from the TiVo store) that is paired correctly with your TiVo box. If your remote is paired, the activity light will flash yellow with each button press. If it s not paired, the activity light will flash red with each button press. See Remote control pairing for pairing instructions. Microphone To issue a voice command, press and hold the button, and speak naturally into the remote (note the microphone location in the image to the right). Release the button when you have finished speaking. Here are some things you can do with voice: Search by title, actor, or keyword: Find Modern Family or Show me some action movies. HINT: Add on to your initial command to get more specific. For example, after the command, Show me some action movies, you could add From the 80s...just the ones with Bruce Willis. Watch a show: Play the latest episode of Modern Family. Launch an app: Launch Netflix. Change channels: Go to NBC. Go to a TiVo menu screen: Take me home, or Show me the Guide. 19

26 QUICK TOURS 1 QUICK TOUR - THE TIVO APP Easily stream or download recordings to your mobile device using the TiVo app! (Bonus: The TiVo app also lets you schedule recordings, control live TV, search for shows, and more!) Download the free TiVo app from the App Store or Google Play. 20

27 QUICK TOURS 1 QUICK TOUR - ACCESSIBILITY FEATURES Your TiVo box is ready to help vision- and hearing-impaired users get the most out of the TiVo experience. VISION Find and enjoy your favorite shows with a few clicks of your remote control. Turn the screen reader on or off by pressing A on your TiVo remote control for two seconds. Turn on Audio Description, when available, by pressing C on your remote control for two seconds. HEARING Enjoy your favorite shows with easy-to-access Closed Captioning. Turn Closed Captioning on or off by pressing B on your remote control for two seconds. Turn Closed Captioning on or off from the Info Banner. Just press the INFO button on your remote control and select the Closed Caption icon MORE INFORMATION For more on TiVo s accessibility features, including a version of this guide geared specifically to the visually impaired, visit tivo.com/accessibility. 21

28 2 FIND & MANAGE GUIDE 23 SEARCH 25 WHAT TO WATCH 26 SUGGESTIONS 27 MANUAL RECORDINGS 28 WISHLIST SEARCHES 29 MANAGE 32 ONEPASS & RECORDING OPTIONS 34

29 FIND & MANAGE 2 GUIDE The on-screen program guide displays up to two weeks of TV programming at the touch of a button the Guide button on your TiVo remote. When you re viewing the guide, press A to display Guide Options. The one-line guide is a smaller version of the program guide. Press UP while watching TV to view it. The one-line guide shows you what s coming up on the channel you re watching; press UP/DOWN to view other channels. See Quick tour - QuickView for more. Icons in the guide help you navigate to the shows you want. New shows are marked with a NEW icon. Shows that are currently recording have a red circle icon next to the title, while shows that are scheduled to record are marked with a check mark (for individual shows) or double check mark (for OnePass recordings.) To move around in the guide: Press FAST FORWARD to move the displayed time ahead two hours (one page), or press REWIND to move it backward. Press ADVANCE to jump 24 hours ahead, or REPLAY to jump 24 hours back. Press on a show in progress, and the channel changes to that show. Press RECORD OK to record it. Press OK on an upcoming show, and you ll see a screen with recording options. Set up your recording or press to go back to the guide. Back Date Channels Time Show description 23

30 FIND & MANAGE 2 GUIDE OPTIONS The Guide Options screen lets you customize the guide. Date: Choose the starting date for the guide. Time: Choose the starting time for the guide. Show category: Select which categories of shows to display in guide. Channels: Choose which channels to display. -- Channel List Display only the channels that are checked in the Channel List (recommended). -- Favorites Display only the channels you chose as your favorites. See Favorite channels to learn how to mark channels as favorites. -- All Display all channels available from your service provider, even channels you don t receive. Show channel logos: Turn channel logos on or off. 24

31 FIND & MANAGE 2 SEARCH Search by show title, episode title, show description, or person name (actor, director, etc.). The TiVo service searches upcoming TV shows and movies, streaming videos (from sources like Hulu, Netflix, and Amazon), and video on demand from your cable provider (if available) all at the same time. You can even search for a particular channel by its network name or call sign (e.g., NBC or ESPN). 1. From the Home screen, select Search or press 3 on your remote. 2. Use the letter grid to spell out the title, person, or word you re looking for. Press the OK arrow buttons to move around, then press on each letter you want. As you select letters, a list of possible matches sorted by popularity appears on the right. For example, if you enter the letters HOW, you might see matches for the TV show How I Met Your Mother, the video on demand movie How To Lose A Guy In Ten Days, and the director Ron Howard. Results are sorted by popularity, with better matches higher in the list. 3. Keep selecting letters until you see what you re searching for. If you make a mistake, you can press CLEAR to erase everything, or REWIND to erase one letter at a time. Insert a space by pressing FAST FORWARD. 4. Use the RIGHT arrow to highlight the show or person name. OK 5. Press to view details, set up a recording or OnePass, or bookmark the show. See Series, Movie, & Episode screens for more info. 25

32 FIND & MANAGE 2 WHAT TO WATCH What to Watch lets you browse shows available to stream, watch live, bookmark, or record. From the Home screen, select What to Watch or press 2. Top-level categories include On TV Today, Sports, Movies, and more. Each category also includes more specific sub-categories to help you find exactly what you re looking for. For example, from the Movies strip, select View All to see subcategories like New Releases, Movies on your Premium Channels, Action, and Comedy. Note: While viewing a strip, press REPLAY to move to the View All or More tile at the beginning of the strip, then press OK to see sub-categories. Select for sub-categories Sub-categories 26

33 FIND & MANAGE 2 SUGGESTIONS You can rate shows whether live, recorded, or listed in the program guide by pressing the THUMBS UP or THUMBS DOWN button on your remote. You can give a show up to three Thumbs Up or three Thumbs Down. TiVo Suggestions uses these ratings to create a list of shows you might like. The more shows you rate over time, the better TiVo Suggestions will get at finding interesting shows for you. Auto-recording TiVo Suggestions When your TiVo box has available space, it automatically records TiVo Suggestions. But you don t ever need to worry about recorded Suggestions taking up space here s why: TiVo Suggestions never replace shows you record, or prevent your shows from being recorded. TiVo Suggestions are always the first shows deleted to make room for your recordings. If you d prefer not to record TiVo Suggestions automatically, you can turn them off. From the Home screen choose Menu > Settings > User Preferences > TiVo Suggestions. Watching TiVo Suggestions TiVo Suggestions appears as a filter in the My Shows list. Select it to see all of your recorded Suggestions. 27

34 FIND & MANAGE 2 MANUAL RECORDINGS Schedule a recording on a specific channel at a specific time. 1. From the Home screen, choose Menu > Manage > Manual Recording. 2. Choose the frequency of the recording, using the UP/DOWN arrows to select Once or Repeat, then press the RIGHT arrow. 3. Choose the day(s) for the recording, using the UP/DOWN arrows to change the current selection. If you chose Repeat, you can choose to repeat the recording on a specified day of the week ( Every Tuesday ) or several times a week ( Every M F or Every Day ). 4. Press the RIGHT arrow and choose a channel using the UP/DOWN arrows (or by entering a number with the remote, then pressing ENTER). 5. Press the RIGHT arrow and set the hour, minute, and am/pm for the start and stop time, using the UP/DOWN arrows to change the current selection. As you enter the date, time, and channel, a best guess match from the guide will be displayed. 6. Press OK to schedule your the recording. 28

35 FIND & MANAGE 2 WISHLIST SEARCHES A WishList search finds shows that match your search criteria on any channel you receive and it keeps on searching for as long as you keep the WishList search.if you choose to auto-record matches to your WishList search, you ll find any recorded matches in your My Shows list. You can search for something specific by creating a WishList search with multiple criteria: for instance, you might create a WishList search for actor George Clooney, category Movies, and sub-category Action. This WishList search would find action movies starring George Clooney. You can even use WishList searches to find something very specific. For example, the keyword GIANTS with category Football would find Giants football games, but not baseball games. CREATING A WISHLIST SEARCH 1. From the Home screen, choose Search or press 3 on your remote. 2. Without entering any letters, move to the right side of the screen to select Create a WishList Search. Alternatively, you can enter a search term before selecting Create a WishList Search, and this term will be treated as a keyword (see below). 3. Next, start choosing criteria for your WishList search. You can choose any or all of the following: Title Keyword Search for shows with specific words in the show or episode title. Keyword Search for shows with specific words in the show title, episode title, or description. Actor Search for shows with your favorite actor. Director Search for shows by a specific director. Category Search for specific categories and sub-categories of shows (for example, action movies or nature documentaries). 29

36 FIND & MANAGE 2 4. After entering your initial search criteria, you ll return to the WishList screen. Continue adding as many search criteria to your WishList search as you like. For instance, you could create a WishList search like this: -- Keyword: Pirate -- Actor: Johnny Depp -- Category: Movies Your results would include only pirate movies starring Johnny Depp. 5. When you re finished entering search criteria, select Done entering terms. 6. Choose to save the WishList (which will tell your TiVo box to start searching), change your search terms, or change recording options. When you re ready, choose Save this WishList Search. Note: If you want your TiVo box to record matches automatically, be sure to choose Modify Recording Options and turn Auto-record to Yes. If you ve turned on auto-recording of WishList matches, each auto-recording WishList search and its upcoming recordings will appear My Shows, the To Do List, and the OnePass Manager. MANAGING YOUR WISHLIST SEARCHES To view or edit a WishList: 1. From the Home screen, choose Search or press 3 on your remote. 2. Move to the right side of the screen and select View my WishList Searches. 3. Choose the WishList search you want to edit. From there, you can choose: Edit WishList Search Terms: Change the search criteria. Rename this WishList: Change the name of the WishList search. You can also edit your WishList search from the OnePass Manager. Choose Menu (or 0 ) > Manage > OnePass Manager. 30

37 FIND & MANAGE 2 Modify Recording Options: Turn auto-recording on or off. If auto-recording is on, you ll can choose whether to record only new shows (or reruns as well), how many shows to keep, and more. 31

38 FIND & MANAGE 2 MANAGE TO DO LIST The To Do List shows all your scheduled recordings and lets you change recording options or cancel recordings. To view the To Do List, choose Menu (or 0 ) > Manage > OnePass Manager. To Do List. You ll see a list of all shows scheduled to record in the next two weeks, including shows that have conflicts with other recordings. To view the list without conflicts, or with conflicts only, press the C button to cycle through views. Press OK on any show to see available options. CANCELING A RECORDING To cancel a recording, just highlight the show title on the To Do List and press CLEAR. In the To Do List, individual recordings are marked with a single check mark in a cirlce: OnePass recordings and manual repeating recordings are marked with a ticket with a double check mark: Auto-recording WishList searches are marked are marked with a ticket with a star: 32

39 FIND & MANAGE 2 ONEPASS MANAGER OnePasses and auto-recording WishList searches are listed and prioritized by the order in which you set them up: the first is at the top of the list and has highest priority, and so on. To view the OnePass Manager, choose Menu (or ) > Manage > OnePass Manager. Prioritizing your OnePasses and WishList searches is important in case of recording conflicts (when too many shows are scheduled to record at the same time). Because your TiVo box (excluding the TiVo Mini) has multiple tuners, and because OnePass works best when you include streaming videos, recording conflicts should be minimized. However, when too many shows conflict, the highest priorities are recorded. Use the UP/DOWN arrows to highlight a repeating recording, and press LEFT to highlight the arrows to the left of the title. Then use the UP/DOWN arrows to move the selected title up or down in the list. EDITING A REPEATING RECORDING You can also use the OnePass Manager to view and change OnePass options, modify recording options (if available), view upcoming episodes, or cancel a OnePass or autorecording WishList search. Highlight the show title and press OK to view available options. RECORDING ACTIVITY Use the Recording Activity screen to see why a particular show was not recorded, why it s not scheduled to record, or when a recording was deleted from your My Shows list. To view Recording Activity, choose Menu (or ) > Manage > Recording Activity. The History is organized by date; use the UP/DOWN arrows to browse the shows in the list. Select the show s title for more information about it. Note: A show will not be recorded if it appeared in your My Shows list or To Do List in the previous 28 days

40 FIND & MANAGE 2 ONEPASS & RECORDING OPTIONS DEFAULT OPTIONS Default OnePass and recording options apply to all OnePasses you set up, and all shows you record that are not part of OnePasses. You can change the default values at any time. 1. From the Home screen, select Menu (or 0 ) > Settings > User Preferences. 2. Choose OnePass & Recording Options. Options include: Include: Choose to include recordings, streaming videos (from sources like Amazon and Netflix), or both in your OnePass results. Remember, streaming videos don t take up any disk space. (OnePass only.) Start from: Choose a starting season for the OnePass (e.g., current season, season 1, or new episodes only) Rent or buy: Decide whether to include episodes that need to be purchased before viewing. Note that the TiVo Service will not purchase the items for you; you will have the option to purchase them at the time of viewing. (OnePass only.) Record: Skip reruns or watch them all? Choose New only to avoid reruns. (Recordings only.) Get in HD: Choose how often to get the HD version of a show: always, never, or if possible. Note that if you choose always and a show is not available in HD, it won t be recorded. Likewise, if you choose never and a show is only available in HD, it won t be recorded. (Recordings only.) Keep at most: Set the maximum number of recordings to be saved. (Recordings only.) Keep until: Choose how long to keep recordings (Recordings only.) 34

41 FIND & MANAGE 2 Start recording: Start recording up to ten minutes before a show is scheduled to begin. (Recordings only; available only before recording starts.) Stop recording: Set a recording to continue for a few minutes or up to three hours after it s scheduled to end. You can change this setting when you set up the recording, or while the recording is in progress. (Recordings only.) Always display options: Choose whether to see the Options screen when you set up a OnePass search, WishList search, or recording. PER-RECORDING OR PER-ONEPASS OPTIONS Default recording and OnePass options apply to all OnePasses and individual recordings; however, you can always choose options for a particular series or recording when you first set it up. Note: if you have Always display options set to No, you will not see the Options screen when setting up OnePass search, WishList searches, or recordings. Or, to view or change recording options for a single recording, or for a particular OnePass or WishList search: 1. From My Shows, the To Do List, or the OnePass manager, choose a series, movie, or episode. 2. Select OnePass Options or Recording Options. 3. Choose Modify OnePass or Modify Recording. 35

42 3 APPS VIDEO APPS 37 MUSIC APPS 40 SPORTS APPS 41 KIDS APPS 42

43 APPS 3 VIDEO APPS Your TiVo box has access to an array of TV, movie, and other video apps.to find them, from the Home screen choose Apps or press 4 on your remote. App categories include favorites, video, music, sports, and kids. Move LEFT or RIGHT on the filter strip to cycle through categories. To choose a favorite app, highlight it and press THUMBS UP. A few of the more popular video apps are described below. Visit tivo.com/howto and select the Use video apps category for step-by-step instructions, and for information about apps not listed here. AMAZON VIDEO Stream thousands of movies and TV shows from Amazon Video -- and for Amazon Prime users, the news keeps getting better: titles available from Amazon Prime are free! When you search for shows on your TiVo box, your results will include shows available from Amazon Video. Just look for the Amazon logo in the right pane of your search results. You can also search or browse for shows and movies available on Amazon Video from the Amazon Video app available on the Apps menu. For more instructions on using Amazon Video, visit tivo.com/howto and select the Use video apps category. NETFLIX With Netflix on the TiVo service, you can instantly watch thousands movies and TV episodes streamed from Netflix to your TiVo box. You just need to link your Netflix account to your TiVo box, and then start watching. When you search for shows on your TiVo box, your results will include shows available from Netflix. Just look for the Netflix logo in the right pane of your search results. 37

44 APPS 3 You can also search or browse for shows and movies available on Netflix from the Netflix app available from the Apps menu. For more instructions on using Netflix, visit tivo.com/howto and select the Use video apps category. HBO GO With HBO GO, you have unlimited access to your HBO shows, movies, sports, specials, and more, right on your TiVo box. It's free with your HBO subscription through participating television providers. What s more, when you search for a show with your TiVo box, your search results will include streaming videos available from HBO! When you search for shows on your TiVo box, your results will include shows available from HBO GO. Just look for the HBO GO logo in the right pane of your search results. You can also search or browse for shows and movies available HBO shows from the HBO GO app available on the Apps menu. For more instructions on using HBO GO, visit tivo.com/howto and select the Use video apps category. VUDU TiVo box users have access to the vast library of shows and movies on Vudu! Log in or sign up for Vudu right on your TiVo box to start streaming! When you search for shows on your TiVo box, your results will include shows available from Vudu. Just look for the Vudu logo in the right pane of your search results. You can also search or browse for shows and movies available on Vudu from the Vudu app available on the Apps menu. BONUS for Ultraviolet users: If your Ultraviolet account is linked to your Vudu account, you can watch your Ultraviolet movies right on your TiVo box! Just choose to My Vudu from the top Vudu menu. 38

45 APPS 3 HULU With Hulu on the TiVo service, you can stream TV episodes and movies right to your TiVo box, with many titles in HD! When you search for shows on your TiVo box, your results will include shows available from Hulu. Just look for the Hulu logo in the right pane of your search results. You can also search or browse for shows and movies available Hulu shows from the Hulu app available on the Apps menu. For more instructions on using Hulu, including how to control playback of the video you re watching, visit tivo.com/howto and select the Use video apps category. YOUTUBE Browsing YouTube videos with your TiVo box is just as easy as browsing YouTube videos on the Internet. For more instructions on using YouTube, including how to control playback of the video you re watching, visit tivo.com/howto and select the Use video apps category. MORE OPTIONS New video providers are being added all the time. You ll see them on the Apps screen automatically. For instructions on using them, visit tivo.com/howto. 39

46 APPS 3 MUSIC APPS Your TiVo box is really an entire digital home entertainment center, with access to your photos, music, and more! From the Home screen, select Apps. To choose a favorite app, highlight it and press THUMBS UP. Music apps include: Plex: Plex organizes your video, music, and photo collections and streams them right to your TiVo box. Vevo: Music videos and entertainment from an all-premium provider. Baeble Music: Carefully curated music videos, concerts, and articles about prominent and up-and-coming artists. iheartradio: Listen to thousands of free stations, or create personalized custom stations from millions of songs. Pandora Internet Radio: Pandora is a free service that lets you create custom Internet radio stations personalized just for you, playing only the music you love! Just tell Pandora one of your favorite songs, artists, or composers, and it will create a radio station that explores that kind of music. You can even create stations based on genre (rock, pop, dance, show tunes, classical). Pandora plays all your current and old favorites and introduces you to new songs you ll love. 40

47 APPS 3 SPORTS APPS Coming soon. 41

48 APPS 3 KIDS APPS Coming soon. 42

49 4 SETTINGS, HELP, & STANDBY USER PREFERENCES 44 PARENTAL CONTROLS 46 CHANNEL SETTINGS 47 AUDIO & VIDEO SETTINGS 48 NETWORK SETTINGS 50 REMOTE, CABLECARD, & DEVICE SETTINGS 53 HELP 57 STANDBY 60

50 SETTINGS, HELP, & STANDBY 4 USER PREFERENCES From the Home screen, choose Menu > Settings > User Preferences to customize the Home screen, video apps, display of closed captioning, video window, and much more. HOME SHORTCUTS Assign a remote control number to a shortcut by highlighting the shortcut and pressing a number available for shortcuts. To unassign a number, highlight the shortcut and press CLEAR. Note: You can also assign Home screen shortcuts when you re on the Home screen by pressing A. ADD & MANAGE VIDEO APPS Use the this screen to select the video apps (like Netflix or Amazon) that you would like included in your results when searching for TV shows and movies. Note: OnePass works best when this list is up to date, with as many video apps as possible selected. FAVORITE CHANNELS Choose your favorite channels from your channel list. Highlight a channel and press mark it as a favorite; press OK again to remote it from your favorites. Once you choose favorite channels, they ll appear in the Favorite Channels panel of QuickView, and in the Favorite Channels view in the Guide. See Guide options and Quick tour - QuickView for more. ONEPASS & RECORDING OPTIONS Use this screen to set OnePass and recording options that will apply to all OnePasses and WishList searches you set up, and all shows you record that are not part of OnePasses. You can OK to 44

51 SETTINGS, HELP, & STANDBY 4 change the default values at any time. For more information, see OnePass & recording options MY SHOWS OPTIONS Use the available options to customize My Shows to your preferences, including sort order and preferred views. See My Shows options for details about each item CLOSED CAPTIONING Turn closed captioning on or off for all shows. To turn closed captioning on or off while watching a show, press INFO Turn Closed Captions On/Off. CLOSED CAPTIONING PREFERENCES Change the way the TiVo box displays closed captioning text. VIDEO WINDOW Turn the Video Window on or off permanently. CLIP OVERLAPPING SHOWS Choose whether to clip or cancel a recording if a conflict occurs. TIVO SUGGESTIONS, and then select Choose whether to record TiVo Suggestions automatically when space is available. SCREEN READER Your TiVo box can read the text that appears on screen. To turn the screen reader on, press and hold for two seconds. A 45

52 SETTINGS, HELP, & STANDBY 4 PARENTAL CONTROLS Parental Controls help you make sure your family has access to only those shows you want them to watch. From the Home screen, choose Menu > Settings > Parental Controls. TURN PARENTAL CONTROLS ON/OFF To turn Parental Controls on, use the number buttons on the remote control to enter a fourdigit password, then enter the same password again for confirmation. When you turn off Parental Controls, the password is deleted and anyone can view any shows or watch any channels. When Parental Control are on, a lock icon will appear on the Home screen next to Menu. HIDE ADULT CONTENT When this setting is on, adult shows do not appear in search results, and titles/descriptions of adult shows are hidden in the program guide and My Shows. You will need to enter the Parental Controls PIN to watch any adult content. SET RATING LIMITS Movies originally meant for release to theaters have a different rating system from shows made for TV. Use rating limits to set rules for both rating systems. Highlight the rating option, and then use the left/right arrows to change the rating limit. LOCK CHANNELS When a channel is locked, the Parental Controls PIN must be entered to view the channel. You can lock specific channels, or all channels. CHANGE PIN Enter a new PIN, then re-enter the new PIN to confirm. 46

53 SETTINGS, HELP, & STANDBY 4 CHANNEL SETTINGS From the Home screen, go to Menu > Settings > Channel Settings. CHANNEL LIST The Channel List screen displays the complete list of channels available in your channel lineup. A check mark appears next to each channel that will appear in the Guide and live TV, and which channels are available for searching and recording shows. Press OK to remove the check mark next to channels you want to hide. For example, you may uncheck the channels that you don t watch, or those to which you don t subscribe. To choose favorite channels (which will display in the QuickView favorite channels panel, go to User Preferences. (See Quick tour - QuickView for information on QuickView panels.) If your channel list is incorrect, you can change your channel lineup. From the Channel List, press ENTER to repeat Guided Setup. SIGNAL STRENGTH Use the Signal Strength screen to test the incoming signal on specific channels. The signal strength meter can help diagnose signal issues. For example, adding multiple RF splitters to your RF cable source (the cable coming from the wall) can result in reduced signal strength on some channels. Use the meter to check signal strength with and without splitters. If there is a change to your cable subscription package or channel lineup, a TiVo message will inform you. Use Channel Settings to ensure that your Channel List reflects the change to your lineup. 47

54 SETTINGS, HELP, & STANDBY 4 AUDIO & VIDEO SETTINGS From the Home screen, choose Menu > Settings > Audio & Video Settings. LANGUAGE & AUDIO DESCRIPTION Some shows are broadcast with an audio description track or more than one language track. Use this setting to choose the default language for shows with multiple tracks available, or choose SAP to turn on spoken description when available. To change the language or turn on audio description while watching a show, press INFO, and then select Change Audio Track. Note that the audio description track is sometimes accessed by selecting Spanish. DOLBY AUDIO If you have an A/V receiver or home theater system that supports Dolby audio, use this setting to choose how the TiVo box will record and output digital audio. If you re unsure which settings your system supports, consult your A/V receiver or home theater system manual. SOUND EFFECTS VOLUME Change the volume of the TiVo box s sound effects (the tones played when you press buttons on the remote control). The default is Medium. ASPECT CORRECTION MODE Aspect correction is applied when the aspect ratio of the show you re watching doesn t match the aspect ratio of your TV. (For example, if you are watching a standard resolution show on your wide-screen TV.) Use the Aspect Correction Mode settings screen to choose from the following options: Full: The width of the picture is stretched more than its height, which will fill your TV screen but may result in some distortion. 48

55 SETTINGS, HELP, & STANDBY 4 Panel: Letterbox and/or side bars are added to the picture to fill the screen, preserving the broadcast aspect ratio. Zoom: The picture is stretched without distortion, but the edges of the picture are cropped to fit the TV screen. Wide: The width of the picture is stretched optimally. The picture fills your TV screen, and distortion is minimized. VIDEO RESOLUTION TV shows are broadcast in a variety of resolutions, and TV equipment receives and displays video in a variety of resolutions. For any given show, the format in which a show is broadcast may or may not match a format that your TV is capable of displaying. The TiVo box receives all video signals, including UltraHD/4K (2160p), 1080i, 720p, 480p and 480i. If you are using an HDMI cable to connect your TiVo box to your television, the TiVo box will automatically set the optimal resolution for your TV. The Video Resolution screen also allows you to set the video resolution manually. Select all resolutions supported by your TV. 49

56 SETTINGS, HELP, & STANDBY 4 NETWORK SETTINGS TiVo boxes make regular connections to the TiVo service to receive updated show listings, service updates, and other information. You can connect to the TiVo service through a wired or wireless connection. When choosing your connection type, note that wireless connection speeds are often not fast enough to stream shows reliably. If you want to use the box to stream shows to/from other TiVo boxes or to your mobile devices, a wired Ethernet or MoCA connection is recommended. The Network screen includes details about the last successful connection to the TiVo service and allows you to change your connection settings. From the Home screen, Menu > Settings > Network Settings. The information displayed on the screen depends on how your box connects to the TiVo service. TiVo Service Connection: Normally, you don t need to select this option the TiVo box connects to the TiVo service automatically every few hours. However, you may need to connect to the TiVo service as a routine troubleshooting step. Select this option to connect to the service. After you start the connection, the status of the connection is displayed. You can watch live TV or streaming videos, set up recordings, and search for shows while the connection is in progress. Change Network Settings See Changing network settings. Network Troubleshooting Select to test your Internet connection, view your network s status (including MAC address), and run diagnostic tests related to your network connection. CHANGING NETWORK SETTINGS The network settings options will vary depending on whether you re using a wired (Ethernet or MoCA) or wireless connection. 50

57 SETTINGS, HELP, & STANDBY 4 ETHERNET Most of the time, you will not need to configure these settings, as they are usually configured automatically when you first set up your TiVo box. WI-FI To connect to your wireless network, you may need the name of your wireless network and its password/key (if any). Enter Wireless Network Name This screen lists the names of nearby wireless networks that your TiVo box has been able to identify. If your network s name is listed, select it. (You may be able to see more network names by pressing CH DOWN to scroll down the screen.) If your network s name is not listed, select Enter network name to enter it manually. Enter Network Password If your network has a password, enter it and then select Done entering password. If your network does not have a password, select My network doesn t have a password. MOCA A MoCA (pronounced Mocha, like the chocolate-flavored coffee drink!) connection is a great option if you want a wired connection to your TiVo box but you don t have easy access to a wired Ethernet cable. MoCA delivers the same high-speed network connection you get through an Ethernet cable, but delivers it through your existing coax wire (the wire you use to receive cable TV). When you set up MoCA in your home, your TiVo box will receive cable TV and connect to your home network through that one cable! IMPORTANT: If you are using a TiVo box with MoCA and you have an antenna connected to your home s coax network, you MUST also install a 70 db POE filter. You must use capital and lowercase letters appropriately when entering a network name. To find a network named My Network you must capitalize the M and N; entering my network won t work. Use THUMBS UP and THUMBS DOWN to change to uppercase or lowercase. 51

58 SETTINGS, HELP, & STANDBY 4 Joining an existing MoCA network Simply connect a coax cable to your TiVo box. IMPORTANT: If you are using a TiVo box with MoCA and you have an antenna connected to your home s coax network, you MUST also install a 70 db POE filter. 1. Go to Settings > Network Settings > Change Network Settings. 2. Select MoCA. 3. Choose Set up as Client. 4. If prompted, confirm the default MoCA settings. Note: Do not change the default settings unless instructed by a professional installer. 5. Congratulations! You ve joined an existing MoCA network! To learn more about installing and using MoCA, including how to secure your MoCA network, visit tivo.com/moca. IP ADDRESS In rare cases, you may need to configure how the TiVo box receives an IP address, specify a DHCP server, or assign a static IP address and other network information manually. Follow the on-screen instructions. 52

59 SETTINGS, HELP, & STANDBY 4 REMOTE, CABLECARD, & DEVICE SETTINGS From the Home screen, select Menu > Settings > Remote, CableCARD, & Devices. REMOTE CONTROL SETTINGS PROGRAMMABLE BUTTONS Some buttons on the TiVo remote are programmable. You have options to control power, volume, and mute on your TV; volume and mute on your A/V receiver (stereo system); and input selection on your TV all from your TiVo remote! To program your remote, from the Home screen, select Menu > Settings > Remote, CableCARD, & Devices > Remote Control Setup. Follow the on-screen instructions. To reset all the programmable buttons: 1. Press and hold the TV PWR and TiVo buttons simultaneously until the light on the remote lights, and remains lit when you release the buttons. 2. Press THUMBS DOWN three times, then press ENTER. REMOTE CONTROL PAIRING The TiVo VOX is a voice remote, and it can control your TiVo box even if the box is not in direct line of sight with the remote (for instance, if it is behind a cabinet door). To enable these functions, the remote must be paired with your TiVo box. Your remote control should be paired and ready to use after you complete Guided Setup. However, if you have trouble using the remote, including trouble using the voice feature, or if you purchase additional remotes, you may need to pair the remote to your DVR before using it. 53

60 SETTINGS, HELP, & STANDBY 4 Pairing your remote To set up a new voice remote or to manually pair a remote that did not pair properly: 1. Stand within three feet of the box.press any button. While pairing, the remote flashes yellow slowly, then flashes five times quickly. 2. Test your remote: when paired, the light will flash yellow with each button press. 3. If the remote light flashes red with each button press, proceed to the next step to pair it manually. 4. Hold down the BACK button and the TiVo button at the same time until the activity light turns solid red. 5. Release the buttons to restart the pairing process. While pairing, the remote flashes yellow slowly, then flashes five times quickly. 6. Test your remote again: when paired, the light will flash yellow with each button press. Once a remote is paired with a TiVo box, it will only work with that box. Unpairing your remote (to use it with a different TiVo box) To pair the remote with a different box, you must first unpair it with the current box, then pair it with the new one. Note that this process will reset the remote completely, so you will need to repeat setup of the remote s programmable buttons (TV power, volume, mute). To unpair the remote: 1. Hold down the POWER and TiVo buttons at the same time until the activity light flashes. 2. Press THUMBS DOWN three times. 3. Press ENTER. 54

61 SETTINGS, HELP, & STANDBY 4 CABLECARD DECODER This screen is typically used only during CableCARD installation. A CableCARD decoder receives encrypted digital cable programming and decodes it for display on your TV without the need for a cable box. The CableCARD decoder plugs into a compartment on the underside of the DVR. A CableCARD decoder is available only from your cable company and additional fees may apply from your cable company. It replaces your digital cable box, and allows you to receive the same programming channels in your subscription. To watch and record digital cable programming, you must install one Multi-Stream CableCARD decoder (M-CARD). This one card will let you watch and record multiple shows at once. EXTERNAL STORAGE Use this screen when you want to add or remove a TiVo-verified external storage device. Visit tivo.com/expand for more information on external storage solutions. TIVO BOX NAME Set or change the name of your TiVo box. You can choose from a list of suggested names or create your own. NETWORK REMOTE CONTROL You can integrate your TiVo box, home automation, and entertainment control devices on your network. These devices include touch panel remotes and other devices that are configured to work with TiVo s network-based remote control protocol. This setting will be enabled by your home entertainment or automation installer. 55

62 SETTINGS, HELP, & STANDBY 4 TUNING ADAPTER If your cable provider uses a technology called switched digital video (SDV), you will need a tuning adapter in order for your TiVo box to receive all channels in your subscription package. Please contact your cable provider if you are not sure whether you need a tuning adapter. For more information on tuning adapters and switched digital video, please visit tivo.com/ switched. LIGHTS The lights on the TiVo box s front panel indicate when the TiVo box is receiving power, recording, streaming, or connecting to the TiVo service. You can choose to turn the lights on or off. Even if you choose to turn them off, one of the lights on the front panel will flash briefly when a button on the remote is pressed. POWER SAVING SETTINGS When you re not using your TiVo box, you can save power by letting the box go into Standby mode. Selecting a higher power saving setting means that the box will enter Standby sooner and that TiVo Suggestions may not record while the box is in standby. Scheduled recordings, transfers, and downloads will not be affected, regardless of your power savings setting. Off The TiVo box will never enter Standby automatically. To put your box into Standby, go to Menu and choose the power icon. Low The TiVo box will enter Standby after four hours. TiVo Suggestions will be recorded while the box is in Standby. Medium The TiVo box will enter Standby after four hours. TiVo Suggestions will not be recorded while the box is in Standby. High The TiVo box will enter Standby after two hours. TiVo Suggestions will not be recorded while the box is in Standby. 56

63 SETTINGS, HELP, & STANDBY 4 HELP MESSAGES From time to time, you may receive messages from the TiVo service. Messages may alert you to information about your account, new TiVo service features, important TV schedule changes, channel lineup changes, or other information. When you receive a new message, the Home screen will display an envelop icon the Menu shortcut. To access your messages: 1. From the Home screen, select Menu > Help > Messages. next to 2. A list of all of your messages appears. Messages you have not yet read are marked with an envelope icon:. 3. Use the UP/DOWN arrows to highlight a message, then press OK to read it. Use CH UP/ DOWN to page through a message if it doesn t fit on the screen. ACCOUNT & SYSTEM INFO The Account & System Information screen provides information about your TiVo box and your TiVo account. From the Home screen, select Settings & Messages, then Help, then Account & System Information. System Information You ll need some of the information provided here if you contact TiVo Customer Support. This screen contains your TiVo service number, TiVo box manufacturer, model number, software version, storage capacity, and information about recent connections to the TiVo service. Use the CH UP/DOWN button to see the rest of the screen. Media Access Key Your Media Access Key keeps your TiVo recordings secure and prevents them from being played or transferred outside your home network. Do not share this key with anyone outside your household. 57

64 SETTINGS, HELP, & STANDBY 4 Video Provider Accounts Here you ll find account information about your video provider accounts (e.g. Netflix or Amazon). Copyright & Trademarks This screen contains copyright, trademark, and other information related to the TiVo service. Tuning Adapter This screen displays information about your tuning adapter, if one is connected. Please contact your cable provider if you are not sure whether you need a tuning adapter. Diagnostics This screen contains information about tuners and other TiVo box functions. You may be asked to provide some of this information if you contact TiVo Customer Support. CableCARD Decoder This screen contains information about the installed CableCARD decoder, if used. TIPS & TROUBLESHOOTING This screen is the place to start if you are having trouble with your TiVo box. Find helpful troubleshooting advice for common issues. RESTART BOX Use this screen to shuts down the TiVo box and start it up again. This will not affect recorded shows, OnePass or WishList searches, or TiVo Suggestions. You may need to restart your TiVo box as a routine troubleshooting step. RESET TO DEFAULTS Options on this screen include: Repeat Guided Setup You must repeat Guided Setup if you move or if you change your cable provider. Repeating Guided Setup will reset your channel lists. This will not affect recorded shows, OnePass recordings, WishList Searches, or TiVo Suggestions. 58