QubeVu Operator s Guide

Transcription

1 QubeVu Operator s Guide FIRMWARE v4.9.4

2 SAFETY AND REGULATORY INFORMATION Regulatory Information This product is a Class 1 Laser Product according to IEC :2007 Ed. 2.0 and complies with 21 CFR pursuant to Laser Notice No. 50. A laser source with a diffraction optical element is embedded in the product, which produces a maximum output power of 1.1 mw at the aperture with a maximum wavelength of 825 nm. FCC This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense. Changes or modifications not expressly approved by Postea, Inc. could void the user s FCC granted authority to operate the equipment. Safety Instructions! CAUTION! Do not use QubeVu in hazardous areas! DANGER! Electric shock hazard! Always pull out the power plug before performing any work on the device. DANGER! Electric shock hazard if the power cable is damaged! Check the power cable for damage regularly and replace it immediately if it is damaged. On the side of the device, maintain a clearance of at least 3 cm in order to prevent damage to the cable. CAUTION! Do not open the scanning head! The warranty and certification is void if this stipulation is ignored. The device may only be opened by authorized persons. If you are having problems, contact Postea Customer Support by ing support@postea.com. DISPOSAL Observe environmental regulations when disposing of QubeVu. Copyright Note Copyright 2016 Postea, Inc. All rights reserved. The information in this document is the property of POSTEA, INC. and should be treated as confidential. POSTEA, INC reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall POSTEA, INC be responsible for any loss of data or income or any special, incidental or indirect damages howsoever caused. The contents of this document are provided as is. Except as required by applicable law, no warranties of any kind, either express or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. POSTEA, INC reserves the right to revise this document or withdraw it at any time without prior notice. This document applies to QubeVu models: QubeVu Industrial (QVI) QubeVu WorkStation (QVWS) QubeVu DimStation (QVDS & QVDS-XL) Firmware version: or higher Patent information: QubeVu Operator s Guide

3 Table of Contents 1. Introduction Concepts Of Operation Measurement Item Placement Imaging Area Zone Of Interest Work Area QubeVu In Your Environment Lighting Measuring Platform Scale Placement Irregular Shapes Modes Of Operation Automatic Versus Manual Operation Automatic Operation Manual Operation Operating With A Scale Operating Without A Scale Operating QubeVu with a Conveyor Troubleshooting QubeVu Is Not Responding The High Resolution Image Is All Black Images Captured Keeps Showing My Arm Some Items Do Not Trigger Automatic Capture Barcodes Are Not Being Read Appendix A: QubeVu Industrial Specifications Appendix B: QubeVu WorkStation Specifications Appendix C: QubeVu DimStation Specifications Appendix D: QubeVu DimStation XL Specifications QubeVu Operator s Guide 3

4 1. Introduction Thank you for purchasing QubeVu Industrial. This document describes how to set up QubeVu for the first time. QubeVu is designed to capture dimensions, barcodes and images of items placed under the scanning head. Parcels (boxes), flats, documents and irregular shapes can be supported. QubeVu Operator s Guide 4

5 2. Concepts Of Operation Your company s QubeVu Administrator will have configured QubeVu for your environment. As an operator it is important for you to be aware of a few concepts Measurement When QubeVu reports dimensions of an item, it defines Length, Width and Height as: Length = the longer of the two horizontal measurements Width = the shorter of the two horizontal measurements Height = Vertical measurement 2.2. Item Placement When placing an item under the scanning head, you do not need to worry about exactly where it is placed. In general, you can place an item anywhere under the scanning head and it can be straight or at an angle. Best results will be obtained if the item is placed as centrally as possible under the scanning head. QubeVu Operator s Guide 5

6 2.2.1 Imaging Area OK OK Not OK The maximum size of an item to be dimensioned varies due to the camera s field of view Zone Of Interest The Zone of Interest represents the area to be used for the detection of an item to be dimensioned. Items must be placed at least partially within the Zone of Interest. OK OK Not OK QubeVu Operator s Guide 6

7 2.2.3 Work Area The Work Area represents the area around the QubeVu base used for detecting motion. QubeVu will wait until there is no motion detected before attempting to scan an item. Work Area also provides a maximum area for the detection of flats (items <5cm) however how flats are positioned within the work area is slightly different than for parcels. Remember: The below diagram is for Flats only. Parcels will be dimensioned even if part of the item is outside of the work area. OK Not OK for flats: Item is outside of the defined Work Area QubeVu Operator s Guide 7

8 2.3. QubeVu In Your Environment Lighting QubeVu is designed to work in most locations without having to use additional lighting. For best results in barcode scanning and imaging, the LUX value at the center of the scanning area should be 300 or higher. If you are capturing only dimensions, low lighting is not a factor. In some cases, the image may appear under or over exposed. Use the Image Quality configuration tools in QubeVu Manager to adjust exposure settings. Alternatively, see your QubeVu Administrator or call Postea Customer Support if you need more information Measuring Platform For best results in capturing dimensions, if not using a belt conveyor system it is recommended that QubeVu is positioned over a dark colored table/scale platen. If the table/scale platen is not a dark color, it is recommended that a non-glossy black mat is used to cover the scanning area. When using a scale, the platen should be black for best results Scale Placement If you are using a scale, it should be centrally beneath the lens of the QubeVu unit. During operations, your scale could move, so it is recommended that operators check the position of the scale before starting work for the day. QubeVu Operator s Guide 8

9 3. Irregular Shapes If your QubeVu Administrator has enabled your QubeVu to recognize irregular shapes, then both rectangular shapes and irregular shapes will be dimensioned. Some examples of how QubeVu will measure shapes: Standard cube Cylinder Sphere Polybag Tube Triangular Tube QubeVu Operator s Guide 9

10 Cube with an uneven top Cube with a sloped side Cube with 1 irregular side QubeVu Operator s Guide 10

11 4. Modes Of Operation 4.1. Automatic Versus Manual Operation QubeVu will have been configured to run in Automatic or Manual mode. The unit s configuration will depend upon the requirements and implementation of your company s application Automatic Operation When QubeVu is configured in Automatic mode, a scan of the item will start after QubeVu has detected that all motion has stopped under the scanning head. As you place the item on the scale or the base plate it is OK to re-position the item, but be aware that QubeVu will not begin to scan until that motion has stopped. Be sure to move your hands away from the scanning area. If you are holding the package in position, or otherwise have your hand in the scanning area, there is a chance that QubeVu will include your hand/arm as part of the dimensions, resulting in incorrect results Manual Operation If your application was implemented for manual operation, motion detection has been turned off. In this case, there may a button on the screen to select to start scanning, or, a barcode scan may initiate the QubeVu scan. As with automatic operations, be sure to keep your hands away from the scanning area to avoid incorrect dimensioning Operating With A Scale When operating QubeVu with a scale, follow the scale manufacturer s instructions for proper operation of the scale. Set the scale unit to metric or imperial Ensure the scale is reading zero, and settled, before placing an item After placing an item on the scale the weight reading must settle QubeVu Operator s Guide 11

12 4.3. Operating Without A Scale When operating QubeVu without a scale, flats are not supported without the use of the Disk Finders feature. Contact your Postea representative for further information Operating QubeVu with a Conveyor QubeVu is also able to scan items while mounted over a conveyor, however there are a few operational notes: The item must stop under the scanning head while QubeVu captures dimensions, barcodes and images. For best results use a belt conveyor Items should be positioned under the scanning head one item at a time; be sure the items are not too close together, or both items may incorrectly be scanned together. It is recommended that items are spaced about 10cm apart, and there should not be more than 1 item in the zone of interest. OK Not OK QubeVu Operator s Guide 12

13 5. Troubleshooting 5.1. QubeVu Is Not Responding If QubeVu is not responding at all Check that the power cable is connected to securely, and that the cable is properly plugged into a power outlet. Make sure that all lights are on. There are 3 on the rear panel of QVI, 3 on the QVWS electrical base and 1 on the QVDS & QVDS-XL scan head. If power is connected and all lights are on, you may need to restart your application. Finally, if restarting the application does not resolve the problem, power cycle QUBEVU. Remove the power cable for 3 seconds; then replace. Wait until the green light(s) are back on. Restart your application. If neither of these actions is successful, contact Customer Support for additional help The High Resolution Image Is All Black On QVWS & QVI models, if the image is all black, it is likely that the lens cap was left on the camera. Look at the bottom of the scanning head and remove the cap Images Captured Keeps Showing My Arm Be sure to move your hands away from the scanning area after placing an item. If you are still having problems, ask your QubeVu Administrator to review the configuration settings for Lock Motion and Motion Down. Refer to the QubeVu Manager Reference Guide for more information Some Items Do Not Trigger Automatic Capture If you are operating with a scale, make sure the scale is registering a stable weight for the item. If you are operating without scale, if the item is < 35mm high, it cannot be dimensioned without using the Disk Finder feature. If you are measuring irregular shape ensure Irregular Shape support is enabled Barcodes Are Not Being Read NOTE: Barcode recognition is not available in QVDS & QVDS-XL. QubeVu Operator s Guide 13

14 Make sure that the item was placed under the scanning head with the barcode visible on top, and that the barcode is within the imaging area. Confirm that the type of barcode you are scanning is supported by the system. A list of supported barcodes is included in the QubeVu Manager Guide, available at Confirm that your QubeVu Administrator has defined the Capture Definition for your application that includes the type of barcode you are trying to scan. QubeVu Operator s Guide 14

15 Appendix A: QubeVu Industrial Specifications Physical Specifications QubeVu Industrial Specifications Mount Height (with Standard Frame) 150cm 200cm / Operating Conditions Indoor operating temperature Humidity Mechanical environment class Electromagnetic class Power 5-40 C ( F) Non-condensing M1 E1 110V - 240V Performance Specifications Shape LFT: Cuboid: MID/OIML/NTEP Irregular shapes: NTEP Non-LFT: Cuboid, Irregular shapes Accuracy Cuboid: ± 5mm (± 0.2 ) Irregular shapes: ± 10mm (± 0.5 ) Maximum object size (LxWxH)¹ Head mounted at 150cm 80cm x 60cm x 70cm (31.5 x 23.6 x 27.6 ) Head mounted at 200cm 120cm x 80cm x 80cm (47.2 x 31.5 x 31.5 ) Minimum object size (LxWxH)¹ Head mounted at 150cm LFT: 14cm x 14cm x 5cm (5.6 x 5.6 x 2.4 ) Non-LFT: Cuboid: 14cm x 14cm x 0cm (5.6 x 5.6 x 0 ) QubeVu Operator s Guide 15

16 Head mounted at 200cm Irregular: 4cm x 4cm x 0cm (1.5 x 1.5 x 0 ) LFT: Non-LFT: 18cm x 18cm x 5cm (7 x 7 x 2 ) 18cm x 18 cm x 0cm (7 x 7 x 0 ) Item position Dimensions only: any position OCR Required: Any position with text and bar codes facing upwards. Object colors Measurement surface All opaque packaging; some variances may occur with glossy surfaces or shrink wrap. Level tables, scales, belt conveyor Background should have contrasting color from items to be dimensioned; also avoid overly polished or glossy surfaces. ¹ LFT = Legal for Trade Interoperability Scales The following scales and scale interfaces are supported: Mettler Toledo Standard Protocol METTLER TOLEDO Standard Interface Command Set (MT-SICS) NCI Standard Protocol Pennsylvania 7300 Scale USB HID Protocol External scale support via ScaleService web service interface Other scales and interfaces can be supported; please contact Customer Support. Communications QubeVu Operator s Guide 16

17 Communications interface HTTP/HTTPS Tools are provided for set up, calibration and service. Connectivity 3 USB A 1 USB B (unused) 1 10/100/1000BASE-T Ethernet Technical Specifications System requirements Client computer with Ethernet connection. Customer applications can be integrated with QubeVu using a web service interface. Configuration tool requires a JavaScript-enabled browser. Barcodes EAN 13, UPC -A and 2/5 digit extensions Code 128 and UCC/EAN-128 encoding Code 39 Code 93 EAN 8 UPC E UPC 2/5 digit extensions Interleaved 2 of 5 Codabar Patch Codes PDF 417 Datamatrix QR Code Applications Interface Web Services (API documentation available) QubeVu Operator s Guide 17

18 Appendix B: QubeVu WorkStation Specifications Physical Specifications QubeVu WorkStation Specifications Height (with Standard Pole) Base dimensions 170cm / 67 Length: 65cm/25.5 Width: 36cm/14 Operating Conditions Indoor operating temperature Humidity Mechanical environment class Electromagnetic class Power 5-40 C ( F) Non-condensing M1 E1 110V - 240V Performance Specifications Shape LFT: Non-LFT: Cuboid: MID/OIML/NTEP Irregular shapes: NTEP Cuboid, Irregular shapes Accuracy Cuboid: ± 5mm (± 0.2 ) Irregular shapes: ± 10mm (± 0.5 ) Maximum object size (LxWxH)¹ 80cm x 60cm x 70cm high object 120cm x 75cm x 30cm high object (31.5 x 23.6 x 27.6 high object) (47.2 x 29.5 x 11.8 high object Minimum object size (LxWxH)¹ LFT: 14cm x 14cm x 5cm (5.6 x 5.6 x 2.4 ) Non-LFT: Cuboid: 14cm x 14cm x 0cm (5.6 x 5.6 x 0 ) Irregular: 4cm x 4cm x 0cm (1.5 x 1.5 x 0 ) Item position Dimensions only: any position OCR Required: Any position with text and bar codes QubeVu Operator s Guide 18

19 facing upwards. Object colors Measurement surface All opaque packaging; some variances may occur with glossy surfaces or shrink wrap. Level tables, scales Background should have contrasting color from items to be dimensioned; also avoid overly polished or glossy surfaces. ¹ LFT = Legal for Trade Interoperability Scales The following scales and scale interfaces are supported: Mettler Toledo Standard Protocol METTLER TOLEDO Standard Interface Command Set (MT-SICS) NCI Standard Protocol Pennsylvania 7300 Scale USB HID Protocol External scale support via ScaleService web service interface Other scales and interfaces can be supported; please contact Customer Support. Communications Communications interface HTTP/HTTPS Tools are provided for set up, calibration and service. Connectivity 3 USB A 1 USB B (unused) 1 10/100/1000BASE-T Ethernet Technical Specifications QubeVu Operator s Guide 19

20 System requirements Client computer with Ethernet connection. Customer applications can be integrated with QubeVu using a web service interface. Configuration tool requires a JavaScript-enabled browser. Barcodes EAN 13, UPC -A and 2/5 digit extensions Code 128 and UCC/EAN-128 encoding Code 39 Code 93 EAN 8 UPC E UPC 2/5 digit extensions Interleaved 2 of 5 Codabar Patch Codes PDF 417 Datamatrix QR Code Applications Interface Web Services API documentation available QubeVu Operator s Guide 20

21 Appendix C: QubeVu DimStation Specifications Physical Specifications QubeVu DimStation Specifications Height (with Standard Pole) Base dimensions 162cm / 63.7 Length: 63.5cm/25 Width: 36cm/14 Operating Conditions Indoor operating temperature Humidity Mechanical environment class Electromagnetic class Power 5-40 C ( F) Non-condensing M1 E1 110V - 240V Performance Specifications Shape LFT: Non-LFT: Cuboid: MID/OIML/NTEP Irregular shapes: NTEP Cuboid, Irregular shapes Accuracy Cuboid: ± 5mm (± 0.2 ) Irregular shapes: ± 10mm (± 0.5 ) Maximum object size (LxWxH)¹ 80cm x 60cm x 70cm high object 120cm x 75cm x 30cm high object (31.5 x 23.6 x 27.6 high object) (47.2 x 29.5 x 11.8 high object Minimum object size (LxWxH)¹ LFT: 14cm x 14cm x 5cm (5.6 x 5.6 x 2.4 ) Non-LFT: Cuboid: 14cm x 14cm x 0cm (5.6 x 5.6 x 0 ) Irregular: 4cm x 4cm x 0cm (1.5 x 1.5 x 0 ) Item position Dimensions only: any position OCR Required: Any position with text and bar codes QubeVu Operator s Guide 21

22 facing upwards. Object colors Measurement surface All opaque packaging; some variances may occur with glossy surfaces or shrink wrap. Level tables, scales, belt conveyors Background should have contrasting color from items to be dimensioned; also avoid overly polished or glossy surfaces. ¹ LFT = Legal for Trade Interoperability Scales The following scales and scale interfaces are supported: Mettler Toledo Standard Protocol METTLER TOLEDO Standard Interface Command Set (MT-SICS) NCI Standard Protocol Pennsylvania 7300 Scale USB HID Protocol External scale support via ScaleService web service interface Other scales and interfaces can be supported; please contact Customer Support. Communications Communications interface HTTP/HTTPS Tools are provided for set up, calibration and service. Connectivity 1 USB A 1 10/100/1000BASE-T Ethernet Technical Specifications QubeVu Operator s Guide 22

23 System requirements Client computer with Ethernet connection. Customer applications can be integrated with QubeVu using a web service interface. Configuration tool requires a JavaScript-enabled browser. Applications Interface Web Services (API documentation available) QubeVu Operator s Guide 23

24 Appendix D: QubeVu DimStation XL Specifications QubeVu DimStation XL Specifications Physical Specifications Height (with Standard Frame) 150cm 200cm / Operating Conditions Indoor operating temperature Humidity Mechanical environment class Electromagnetic class Power 5-40 C ( F) Non-condensing M1 E1 110V - 240V Performance Specifications Shape LFT: Cuboid: MID/OIML/NTEP Irregular shapes: NTEP Non-LFT: Cuboid, Irregular shapes Accuracy Cuboid: ± 5mm (± 0.2 ) Irregular shapes: ± 10mm (± 0.5 ) Maximum object size (LxWxH)¹ Head mounted at 150cm Head mounted at 200cm 80cm x 60cm x 70cm (31.5 x 23.6 x 27.6 ) 120cm x 80cm x 80cm (47.2 x 31.5 x 31.5 ) Minimum object size (LxWxH)¹ Head mounted at 150cm LFT: 14cm x 14cm x 5cm (5.6 x 5.6 x 2.4 ) Non-LFT: Cuboid: 14cm x 14cm x 0cm (5.6 x 5.6 x 0 ) Irregular: 4cm x 4cm x 0cm (1.5 x 1.5 x 0 ) LFT: QubeVu Operator s Guide 24

25 Head mounted at 200cm Non-LFT: 18cm x 18cm x 5cm (7 x 7 x 2 ) 18cm x 18 cm x 0cm (7 x 7 x 0 ) Item position Dimensions only: any position OCR Required: Any position with text and bar codes facing upwards. Object colors Measurement surface All opaque packaging; some variances may occur with glossy surfaces or shrink wrap. Level tables, scales, belt conveyor Background should have contrasting color from items to be dimensioned; also avoid overly polished or glossy surfaces. ¹ LFT = Legal for Trade Interoperability Scales The following scales and scale interfaces are supported: Mettler Toledo Standard Protocol METTLER TOLEDO Standard Interface Command Set (MT-SICS) NCI Standard Protocol Pennsylvania 7300 Scale USB HID Protocol External scale support via ScaleService web service interface Other scales and interfaces can be supported; please contact Customer Support. Communications Communications interface HTTP/HTTPS Tools are provided for set up, calibration and service. QubeVu Operator s Guide 25

26 Connectivity 3 USB A 1 USB B (unused) 1 10/100/1000BASE-T Ethernet Technical Specifications System requirements Client computer with Ethernet connection. Customer applications can be integrated with QubeVu using a web service interface. Configuration tool requires a JavaScript-enabled browser. Barcodes EAN 13, UPC -A and 2/5 digit extensions Code 128 and UCC/EAN-128 encoding Code 39 Code 93 EAN 8 UPC E UPC 2/5 digit extensions Interleaved 2 of 5 Codabar Patch Codes PDF 417 Datamatrix QR Code Applications Interface Web Services (API documentation available) QubeVu Operator s Guide 26

27 2018 Postea Inc. All rights reserved. Postea is a trademark of Postea Inc., and QubeVu and DimStation are registered trademarks of Postea Inc. Other company, product, and service names may be trademarks or service marks of others. QubeVu Operator s Guide 27