swm guide available 10/22/08 SALES DEPT. FOR SALES PERSONNEL USE ONLY NOT FOR PUBLICATION OR DISTRIBUTION SWM 101 WHAT IS IT?

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1 SWM 101 WHAT IS IT? Single Wire Multi-Switch (SWM) LNBs provide DIRECTV programming from all current and future KaKu satellites via a single RG-6 coaxial cable run to a power passing splitter (2MHz-2150MHz range required). Then only one line is required from the splitter to each receiver. what are the benefits? dealer benefits Easier installation Fewer lines to run Easier to use existing cable customer benefits Easier to upgrade from non-dvr Single wire required for 2-tuner unit Great solution for pre-wired homes when do I use it? Effective October 22, 2008, dealers will be compensated for the use of SWM equipment for all HD or HD DVR installations. The use of the LNB is not at dealer discretion but is a requirement in all markets. Specific LNB requirements are based on. (See pages 4-7 for specific details). Please note there are two exceptions: 1) Màs and Jadeworld HD installations in all markets require a 5LNBS. 2) All two dish installations (72.5 markets and international programming) should continue to use their two dish solution until notified. what do I do with my STANDARD 3 AND 5 LNB UNITS? Beginning October 22, 2008, distributors will only fulfill SWM equipment for HD installations of 8 or fewer tuners. Dealers should phase out use of standard 3 and 5 LNB units. Don t forget, standard 3 or 5 LNB units must continue to be used when installing customers that require more than 8 tuners. where can i get installation training? It s easy to learn about SWM. Visit online or tune to Channel 578 on your Dealer Showroom Account! ONLINE TRAINING Learn about hardware, view instructional videos (and download to your PDA), and get step-bystep peaking instructions for SWM and all DIRECTV systems. Visit: Username: dealer Password: dtvtrain1 VIDEO training Watch installation training videos and learn all about SWM! Tune to Channel 578 on your Dealer Showroom Account for a full run through. In addition to SWM, learn about KaKu procedures, quality control measures and ways to improve the customer experience. Videos available 6am-6pm EST Monday - Friday. 1

2 hardware costs and reimbursement Equipment Description Cost 5LNB SWM Pack SWM Pack Includes: 5LNBS for SWM SlimLine SlimLine Back Assembly SlimLine Reflector Mount (one of): - SlimLine Standard Mast/Base Assembly - SlimLine Rail Mount Base Assembly - SlimLine Under Eave Base Assembly Mount - SlimLine S Tube Base Assembly Mount SWM Power Supply $ $ Dealer Reimbursement 3LNB SWM Pack SWM Pack Includes: 3LNBS for SWM SlimLine SlimLine Back Assembly SlimLine Reflector Mount (one of): - SlimLine Standard Mast/Base Assembly - SlimLine Rail Mount Base Assembly - SlimLine Under Eave Base Assembly Mount - SlimLine S Tube Base Assembly Mount SWM Power Supply $ $ (through 12/31/08) $ (effective 1/1/09) SWM Meter Required for SWM connection testing $50.00 N/A Alignment Signal Locator (ASL) Required to align dish; used during alignment to find peak signal strength (peaking) N/A The BirDog, Super Buddy, Acutrac Pro22 and AcutracIII signal meters have been tested and verified to work with the ASL. Newer versions of these units do not require ASL usage. Varies by make/model (contact your distributor for additional information) Splitter 2, 4, or 8 way single port power passing, rated at 2MHz to 2150MHz Varies by voltage (contact your distributor for additional information) N/A NOTE: DIRECTV will not offer compensation for use of SWM 5-channel or 8-channel modules. Use of these modules is at dealer s discretion. 2

3 hardware and installation tips swm required tools Alignment Signal Locator (ASL) for peaking with older signal meters. SWM Meter for troubleshooting. For installations requiring more than 8 tuners, use the 3LNB or 5LNB unit (based on market) with 4 coaxial cables connected to a SWM expander and one or more SWM modules. Approved SWM Splitters: 2, 4, or 8 way single port power passing, rated at 2MHz to 2150MHz supporting hardware: 21 volt power supply to power the LNB and any SWM compatible IRD Current SWM Compatible IRDs: HR20 D12 HR21 HR22 H23 R22 H20 H21 HR21 Pro HR23 R16 NOTES ON ALIGNMENT PROCEDURES 1. Peaking must be performed using a SWM LNB. 2. Mount and level the mast connect the LNB power supply and SWM LNB to the ASL (when required) and connect the signal meter. 3. Preset elevation and tilt with the coordinates provided by the IRD (via zip code). 4. Fine tuning/dithering the azimuth and elevation procedures is similar to a KaKu 5LNB. For specific details on all alignment/peaking procedures, visit the SWM training module at Troubleshooting Tips: Verify BBCs have not been installed. Verify green LED on the power supply. Verify SWM signal strength via signal test screen or the SWM Meter. (See SWM training module at for SWM Meter instructions.) Verify that the red port on the power inserter or in port on splitter goes to the SWM LNB. Always force a download on all IRDs. The H20 is only SWM compatible after a software download. The IRDs must be disconnected when peaking the ODU. If the IRD does not recognize SWM, a reset of the power inserter may correct the problem. WARNING: Sending SWM power into the IRDs can damage or destroy the receivers. 3

4 3LNB SWM Slimline (): Receives programming from 99, 101 and 110 orbital slots. 5LNB SWM Slimline (SL5S): Receives programming from 99, 101, 103, 110 and 119 orbital slots. 662 Abilene-Sweetwater, TX 525 Albany, GA 532 Albany-Schenectady-Troy, NY SL5S 790 Albuquerque-Santa Fe, NM SL5S 644 Alexandria, LA 583 Alpena, MI 634 Amarillo, TX 743 Anchorage, AK Alaska and Hawaii 524 Atlanta, GA 520 Augusta, GA (when transitioned to 635 Austin, TX 800 Bakersfield, CA SL5S 512 Baltimore, MD 537 Bangor, ME 716 Baton Rouge, LA SL5S 692 Beaumont-Port Arthur, TX 821 Bend, OR 756 Billings, MT 746 Biloxi-Gulfport, MS 502 Binghamton, NY 630 Birmingham, AL 559 Bluefield-Beckley, WV 757 Boise, ID (when transitioned to 506 Boston, MA 736 Bowling Green, KY 514 Buffalo, NY SL5S 523 Burlington, VT-Plattsburgh, NY (when transitioned to 754 Butte-Bozeman, MT 767 Casper-Riverton, WY 637 Cedar Rapids-Waterloo, IA (when transitioned to 648 Champaign-Springfield- Decatur, IL (when transitioned to 519 Charleston, SC (when transitioned to 564 Charleston-Huntington, WV SL5S 517 Charlotte, NC 584 Charlottesville, VA 575 Chattanooga, TN (when transitioned to 759 Cheyenne, WY-Scottsbluff, NE 602 Chicago, IL 868 Chico-Redding, CA SL5S 515 Cincinnati, OH 598 Clarksburg-Weston, WV 510 Cleveland, OH 752 Colorado Springs-Pueblo, CO 546 Columbia, SC 604 Columbia-Jefferson City, MO (when transitioned to 522 Columbus, GA 535 Columbus, OH 673 Columbus-Tupelo-West Point, MS 600 Corpus Christi, TX SL5S 623 Dallas-Ft Worth, TX 682 Davenport, IA-Rock Island, IL-Moline, IL 542 Dayton, OH SL5S 751 Denver, CO (when transitioned to 4

5 679 Des Moines-Ames, IA SL5S 505 Detroit, MI 606 Dothan, AL 676 Duluth, MN-Superior, WI SL5S 765 El Paso, TX SL5S 565 Elmira, NY 516 Erie, PA 801 Eugene, OR SL5S 802 Eureka, CA 649 Evansville, IN (when transitioned to 745 Fairbanks, AK Alaska and Hawaii 724 Fargo-Valley City, ND SL5S 513 Flint-Saginaw-Bay City, MI SL5S 571 Fort Myers-Naples, FL SL5S 670 Fort Smith, AR (when transitioned to 509 Fort Wayne, IN (when transitioned to 866 Fresno-Visalia, CA SL5S 592 Gainesville, FL 798 Glendive, MT 773 Grand Junction-Montrose, CO 563 Grand Rapids-Kalamazoo, MI SL5S 755 Great Falls, MT 658 Green Bay-Appleton, WI SL5S 518 Greensboro-Winston-Salem, NC 545 Greenville-New Bern- Washington, NC (when transitioned to 647 Greenwood-Greenville, MS 636 Harlingen-Brownsville, TX SL5S 566 Harrisburg-Lancaster, PA 569 Harrisonburg, VA 533 Hartford-New Haven, CT SL5S 710 Hattiesburg-Laurel, MS 766 Helena, MT 744 Honolulu, HI Alaska and Hawaii 618 Houston, TX 691 Huntsville-Decatur, AL 758 Idaho Falls-Pocatello, ID 527 Indianapolis, IN 718 Jackson, MS SL5S 639 Jackson, TN 561 Jacksonville, FL-Brunswick, GA SL5S 574 Johnstown-Altoona, PA (when transitioned to 734 Jonesboro, AR 603 Joplin, MO-Pittsburg, KS 747 Juneau, AK Alaska and Hawaii 616 Kansas City, MO 557 Knoxville, TN SL5S 702 La Crosse-Eau Claire, WI (when transitioned to 582 Lafayette, IN 642 Lafayette, LA SL5S 643 Lake Charles, LA 551 Lansing, MI SL5S 567 Greenville-Spartanburg, SC- Asheville, NC 749 Laredo, TX SL5S 5

6 839 Las Vegas, NV SL5S 541 Lexington, KY SL5S 558 Lima, OH 722 Lincoln-Hastings, NE (when transitioned to 693 Little Rock-Pine Bluff, AR SL5S 803 Los Angeles, CA 529 Louisville, KY SL5S 651 Lubbock, TX 503 Macon, GA (when transitioned to 669 Madison, WI SL5S 737 Mankato, MN 553 Marquette, MI 813 Medford-Klamath Falls, OR SL5S 640 Memphis, TN 711 Meridian, MS 528 Miami-Ft Lauderdale, FL 617 Milwaukee, WI 613 Minneapolis-St Paul, MN 687 Minot-Bismarck-Dickinson, ND 762 Missoula, MT 686 Mobile, AL-Pensacola, FL SL5S 628 Monroe, LA-El Dorado, AR 828 Monterey-Salinas, CA SL5S 698 Montgomery, AL 570 Myrtle Beach-Florence, SC (when transitioned to 659 Nashville, TN 622 New Orleans, LA SL5S 544 Norfolk-Newport News, VA SL5S 740 North Platte, NE 633 Odessa-Midland, TX 650 Oklahoma City, OK SL5S 652 Omaha, NE SL5S 534 Orlando-Daytona, FL 631 Ottumwa, IA-Kirksville, MO 632 Paducah, KY-Cape Girardeau, MO SL5S 804 Palm Springs, CA 656 Panama City, FL 597 Parkersburg, WV 675 Peoria-Bloomington, IL (when transitioned to 504 Philadelphia, PA 753 Phoenix, AZ 508 Pittsburgh, PA 820 Portland, OR 500 Portland-Auburn, ME SL5S 552 Presque Isle, ME 521 Providence, RI-New Bedford, MA 717 Quincy, IL-Hannibal, MO- Keokuk, IA SL5S 560 Raleigh-Durham, NC 764 Rapid City, SD 811 Reno, NV SL5S 556 Richmond-Petersburg, VA SL5S 573 Roanoke-Lynchburg, VA SL5S 611 Rochester, MN-Mason City, IA-Austin, MN 501 New York, NY 6

7 538 Rochester, NY SL5S 610 Rockford, IL (when transitioned to 605 Topeka, KS SL5S 540 Traverse City-Cadillac, MI (when transitioned to 862 Sacramento-Stockton- Modesto, CA 531 Tri-Cities, TN-VA (when transitioned to 576 Salisbury, MD 770 Salt Lake City, UT 661 San Angelo, TX 641 San Antonio, TX 825 San Diego, CA 807 San Francisco-Oakland-San Jose, CA 855 Santa Barbara-San Luis Obispo, CA SL5S 507 Savannah, GA SL5S 819 Seattle-Tacoma, WA 657 Sherman, TX-Ada, OK 612 Shreveport, LA SL5S 624 Sioux City, IA 725 Sioux Falls, SD (when transitioned to 588 South Bend-Elkhart, IN SL5S 881 Spokane, WA SL5S 619 Springfield, MO (when transitioned to 543 Springfield-Holyoke, MA SL5S 638 St Joseph, MO 609 St Louis, MO 555 Syracuse, NY (when transitioned to 789 Tucson, AZ SL5S 671 Tulsa, OK SL5S 760 Twin Falls, ID 709 Tyler-Longview, TX SL5S 526 Utica, NY 626 Victoria, TX 625 Waco-Temple-Bryan, TX (when transitioned to 511 Washington DC-Hagerstown, MD 549 Watertown, NY 705 Wausau-Rhinelander, WI (when transitioned to 548 West Palm Beach-Ft Pierce, FL 554 Wheeling, WV-Steubenville, OH 627 Wichita Falls, TX-Lawton, OK 678 Wichita-Hutchinson, KS SL5S 577 Wilkes Barre-Scranton, PA SL5S 550 Wilmington, NC SL5S 810 Yakima-Pasco-Richland, WA SL5S 536 Youngstown, OH (when transitioned to 771 Yuma, AZ 596 Zanesville, OH 530 Tallahassee, FL SL5S 539 Tampa-St Petersburg, FL 581 Terre Haute, IN 547 Toledo, OH (when transitioned to 7