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1 NO RP oz BRE Page 1 of 6 Customer Service Call us anytime TWCABLE Visit us at twc.com Account number Customer code 6140 Due date Service period Amount due Dec 11, /21-12/20 $70.09 Service address Tom Kirkbride Account Phone Account Phone Crows Nest Cir Uniontown, OH Previous balance & payments Balance last statement 0.00 Payments received as of Nov 20, Credit balance Current month Monthly services Partial month charges Taxes, fees & surcharges Total due on Dec 11, 2014 $70.09 Win free tickets to sports, concerts, premieres and more. Visit twc.com/exclusives to see what's waiting for you. Access free TWC WiFit Hotspots nationwide and save on your cellular data charges. Sign in once, stay connected on-the-go. Sign up for free paperless billing at twc.com/account - just use your customer code on this bill. Watch some of your favorite channels live on any device at home or on-the-go with our free TWC TVt app. Thank you for choosing Time Warner Cable! We are looking forward to providing you with the latest technology, reliable service, and 24-hours-a-day customer service. For more information about advanced products, please call or visit twc.com. * * Please detach and enclose this coupon with your payment. **Please allow 7-10 days for delivery and payment processing. See reverse side for more convenient payment options WHIPPLE AVE NW N CANTON, OH NO RP NNYNNNNN S1 T AT TOM KIRKBRIDE 2885 CROWS NEST CIR UNIONTOWN OH AAADDFTAFAADDTTTDDFTDFDDDTFDAFDDDAAFTATDFAAAFAFTFDAATADATADTADFTF Payment due date Dec 11, 2014 Account number TIME WARNER CABLE-NORTHEAST P.O. BOX 0901 CAROL STREAM, IL Total amount due $70.09 Amount enclosed

2 NO RP Tom Kirkbride Total due on Dec 11, 2014: $70.09 Account number Customer code 6140 Statement date Nov 22, 2014 Page 2 of 6 Previous Balance Balance last statement 0.00 Total previous balance 0.00 Payments 11/11 Payment received Total credit balance Monthly services 11/21-12/20 Time Warner Cable Promotion Includes: Starter TV, Standard TV, Variety Pass, DVR Service, WH-DVR Service, EPIX, Starz, Whole House HD-DVR, Standard Internet, Ultimate Internet Upgrade, Voic , Home Phone National, Includes UNLIMITED local and long distance in the US and Canada Time Warner Cable Promotion Includes: HBO, Cinemax Sports Pass 8.99 Whole House DVR Client 0.00 Whole House HD-DVR Whole House HD-DVR Add'l Outlet Service HOME WiFi 0.00 Internet Modem Lease 5.99 Total monthly services Basic tier (Starter TV) may be purchased by itself for $24.50 per month Partial month charges 11/10-11/20 Sports Pass - partial month /10-11/20 Starter TV - partial month /10-11/20 Standard TV - partial month /10-11/20 Variety Pass - partial month /10-11/20 DVR Service - partial month 1.71 continued from previous column 11/10-11/20 WH-DVR Service - partial month /10-11/20 EPIX - partial month /10-11/20 HBO - partial month /10-11/20 Cinemax - partial month /10-11/20 Starz - partial month /10-11/20 Whole House HD-DVR - partial month /10-11/20 Whole House HD-DVR - partial month /10-11/20 Standard Internet - partial month /10-11/20 Ultimate Internet Upgrade - partial month /10-11/20 Voic - partial month /10-11/20 Home Phone National - partial month /10-11/20 Internet Modem Lease - partial month /13-11/20 Voic - partial month /13-11/20 Home Phone National - partial month 0.00 Total partial month charges Credits and one-time charges 11/13 Phone Number Change /10 Installation Charge Adjustment Total credits and one-time charges 0.00 Taxes, fees & surcharges Broadcast TV Fee 0.83 Broadcast TV Fee 2.25 Franchise Fee 5.95 Sales Tax 4.87 Federal Universal Service Fund 1.06 FCC Regulatory Fee 0.16 FCC Regulatory Fee - Voice 0.03 Regulatory Recovery Fee - Federal 0.15 State TRS Fee 0.03 continued on next page continued on next column Pay online Go green with online bill payment. Sign up at twc.com/account Have your account number and customer code ready, found on the top of this page. Pay by phone Call us anytime at TWCABLE; simply say "pay my bill" to pay your bill for free. Or you can speak to someone live with any questions about your bill. Customer information Experiencing technical issues with closed captioning? Call , closedcaption@twcable.com, or fax Address written complaints to A. Long, Legal, Sunrise Valley Dr., Herndon, VA 20171, twc.closedcaptioningissues@twcable.com, or fax To follow up on a written submission, call If your check is returned, you expressly authorize your bank account to be electronically debited for the amount of the check plus any applicable fees. The use of a check for payment is your acknowledgement and acceptance of this policy and its terms and conditions. To view the call detail for your Home Phone calls, go to twc.com/account For information on any upcoming programming changes, please consult the legal notices published in the Akron Beacon Journal on the 1st and 3rd Wednesday of each month or on twc.com Visit twc.com/careers for career opportunities at Time Warner Cable. TWC imposes surcharges to recover costs of complying with its governmental obligations. Franchising Authority: FCC ID#OH0952 Ohio Department of Commerce, com.ohio.gov/videoservice.aspx

3 NO RP Tom Kirkbride Total due on Dec 11, 2014: $70.09 Account number Customer code 6140 Statement date Nov 22, 2014 Page 3 of 6 continued from last page Total taxes, fees & surcharges Total due on Dec 11, Reach us at your convenience In person 1919 Brittain Rd, Akron, OH Monday-Friday 9am-7pm Saturday 9am-5pm On twc.com Visit twc.com/account to pay your bill online, view FAQs/self-help options and chat with live agent. Just have your customer code above on hand. Through your mobile device With our free My TWCt app. Over the phone Call us anytime at TWCABLE to speak to someone live with any questions about your bill.

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5 NO RP Page 5 of 6 Your Annual Channel Lineup Notification Starter TV 2... WVIZ/PBS 3...WKYC/NBC 4...WBNX/CW 5... WEWS/ABC 6...WUAB/MNTV 7...WDLI/TBN^^ 8... WJW/FOX 9...WOIO/CBS 10...WVPX/ION^^ 11...WQHS/UNI 12...WEAO/PBS 13...WRLM/TCT^^ WAOH/IND^^ 15...Community Access^^ 16...City Ed Access^^ 18...WGN America Standard TV 19...QVC 20...ABC Family C SPAN 22...HSN 23...NEON 24...CNN 25...The Weather Channel 26...HLN 27...CNBC 28...Nickelodeon 29...Cartoon Network 30...Spike TV 31...Fox Sports Ohio 32...ESPN ESPN 34...Big Ten Network 35...Golf Channel 36...SportsTime Ohio Lifetime 38...MSNBC 39...A&E 40...USA 41...TNT TBS 43...Food Network TLC 45...Bravo 46...E! 47...WE ^^ LMN 49...HGTV 50...EWTN 51...AMC 52...TV Land 53...TCM Discovery 55...Animal Planet 56...Fox News 57...FX 58...BET Comedy Central MTV 61...History 62...Syfy 63...Hallmark 64...Disney Channel 65...VH VH1 Classic Travel Channel ^^ Oxygen ^^ trutv ^^ 75...FOX Sports 1^^ 82...ShopHQ ˆˆ Kids & Family Disney Channel Disney XD Nickelodeon Nicktoons TeenNick Cartoon Network Nick Jr PBS Kids Sprout Boomerang Disney Jr Hub Network ABC Family Hallmark TV Land Youtoo Hallmark Movie Channel Nick Too Learning & Discovery Discovery TLC Science Channel Animal Planet National Geographic History H American Heroes Channel Military History Channel Investigation Discovery ^^ FYI Nat Geo Wild Home & Leisure HGTV Food Network OWN Discovery Fit & Health RLTV Travel Channel Destination America DIY Cooking Channel ESQ Shopping QVC HSN ShopHQ Jewelry TV Leased Access Shop Zeal Shop Zeal Gem Shopping Network Shopping Shop Zeal Shop Zeal Liquidation Channel Shop Zeal 4 Entertainment USA TBS TNT A&E FX Spike TV Comedy Central E! Bravo Ovation Lifetime Lifetime Real Women WE^^ Oxygen BET TV One GSN truTV CLOO Crime & Investigation Chiller Syfy BBC America LOGO Aspire RFD TV TVGN Music MTV MTV VH VH1 Classic CMT GAC Centric UP Fuse MTV Jams Movies ReelzChannel Turner Classic Movies AMC LMN FXM* IFC* Sundance* Flix ^ Encore Encore Classic Encore Suspense Encore Black Encore Family Encore Westerns Encore Action Movie Pass On Demand Sports ESPN ESPN ESPNU ESPN Classic ESPNews SportsTime Ohio Fox Sports Ohio RSN Extra TWC Sports Channel TWC Sports Net Golf Channel FOX Sports FXX FCS Atlantic FCS Central FCS Pacific CBS Sports Network** NBCSN NHL Network NBA TV** MLB Network Tennis Channel FOX Sports 2** TWC SportsNet LA Outdoor Channel** Sportsman Channel Big Ten Network Big Ten Network (Game 2) SEC Network Fox Soccer Plus YES NESN PAC NFL Network** NFL RedZone PAC-12 Los Angeles PAC-12 Arizona PAC-12 Washington PAC-12 Oregon PAC-12 Mountain PAC-12 Bay Area News & Weather CNN HLN Fox News Fox Business Network MSNBC CNBC Bloomberg CNN International CNBC World C SPAN C SPAN C SPAN BBC World News NASA Select The Weather Channel WKYC Weather Plus CCTV Al Jazeera Faith & Inspiration EWTN Word Inspiration Network Pivot Daystar TBN (Trinity Broadcast) Free On Demand Free Movies On Demand Primetime On Demand Entertainment On Demand Lifestyle On Demand Cutting Edge On Demand Nature & Knowledge On Demand Local On Demand Sports & Fitness On Demand Pro Sports On Demand** Music On Demand MC On Demand Lo Mejor On Demand Kids On Demand TWCable How To On Demand Automotive TV On Demand Video On Demand Movies On Demand Movies On Demand Hits Movies On Demand Kids & Teens Disney On Demand Disney Family Movies On Demand TWC Movie Pass On Demand Movies On Demand Feature Channels Movies On Demand Premiums EPIX EPIX 1 West EPIX EPIX EPIX Drive-In HBO On Demand HBO HBO HBO Signature HBO Family HBO Comedy HBO Zone HBO Latino HBO W HBO2 W HBO Signature W HBO Family W HBO Comedy W HBO Zone W Cinemax On Demand Cinemax MoreMax ActionMAX ThrillerMAX OuterMAX MAX Latino StarMAX MovieMAX Showtime On Demand Showtime Showtime Too Showtime Showcase Showtime Extreme Showtime Beyond Showtime Next Showtime Women Showtime Family Zone TMC On Demand The Movie Channel TMC Xtra Starz On Demand Starz Starz Edge Starz InBlack Starz Kids & Family Starz Cinema Starz Comedy On Demand Services Here TV On Demand Too Much for TV On Demand Outrageous On Demand Pay Per View Adult On Demand Playboy On Demand Playboy Playboy En Espanol Penthouse On Demand Penthouse TEN On Demand TEN REAL On Demand REAL Hustler On Demand Hustler Manhandle On Demand Manhandle Gay On Demand Penthouse Pay Per View TEN Pay Per View Pay Per View Previews Pay Per View Events Pay Per View Events Pay Per View Events HD Seasonal Sports Packages Game 2 HD*** Game HD*** MLB Extra Innings/NHL Center Ice Team HD*** NBA League Pass/MLS Direct Kick ESPN GamePlan/Full Court CL-0914 SSAEF021

6 NO RP Page 6 of 6 TV en Español Lo Mejor On Demand Galavision Telemundo V Me! mun Canal Sur CNN en Español History en Español Discovery en Español La Familia Disney XD en Español Boomerang en Español ESPN Deportes Fox Deportes Tr3s CineLatino HBO Latino*** WAPA America TWC Deportes ESPN Deportes HD TWC Deportes HD Univision Deportes Univision Telenovelas El Rey International Premiums ART RAI Italia TV Asia DW Zee TV Filipino Channel TV5MONDE TV Japan TV Russia Music Music On Demand Hit List Pop Rhythmic Dance EDM MCU Hip-Hop and R&B Rap Hip-Hop Classics Throwback Jamz R&B Classics R&B Soul Gospel Reggae Rock Metal Alternative Adult Alternative Rock Hits Classic Rock Soft Rock Love Songs Pop Hits Party Favorites Teen MC Kidz Only! Toddler Tunes Y2K s s s Solid Gold Oldies Pop Country Today s Country Country Hits Classic Country Contemporary Christian Pop Latino Musica Urbana Mexicana Tropicales Romances Sounds of the Season Stage & Screen Soundscapes Smooth Jazz Jazz Blues Singers & Swing Classical Masterpieces Easy Listening Light Classical Digital Broadcast WEWS Live Well WOIO MeTV WJW Antenna WVIZ Ohio Channel WVIZ World WVIZ Create WEAO Fusion WEAO Worldview WUAB Bounce HD Starter TV WVIZ/PBS HD WKYC/NBC HD WBNX/CW HD WEWS/ABC HD WUAB/MNTV HD WJW/FOX HD WOIO/CBS HD WVPX/ION HD WEAO/PBS HD WRLM/IND HD Kids & Family HD Disney Channel HD Disney XD HD Nickelodeon HD Cartoon Network HD The Hub HD ABC Family HD Hallmark HD Hallmark Movie Channel HD Learning & Discovery HD Discovery HD TLC HD Science Channel HD Animal Planet HD National Geographic HD History HD H2 HD Investigation Discovery HD ^^ FYI HD Nat Geo Wild HD Velocity HD Smithsonian Channel HD++ Home & Leisure HD HGTV HD Food Network HD OWN HD Travel Channel HD Destination America HD DIY HD Cooking Channel HD ESQ HD Shopping HD QVC HD HSN HD Entertainment HD USA HD TBS HD TNT HD A&E HD FX HD Spike TV HD Comedy Central HD E! HD Bravo HD Lifetime HD WE HD^^ Oxygen HD BET HD TV One HD GSN HD truTV HD Crime & Investigation HD Syfy HD BBC America HD RFD TV HD Universal HD Music HD MTV HD VH1 HD CMT HD Fuse HD Palladia HD Movies HD Turner Classic Movies HD AMC HD LMN HD IFC HD* MGM HD Encore HD TWC Movie Pass On Demand Sports HD ESPN HD ESPN2 HD ESPNU HD ESPNews HD ESPN Goal Line/Buzzer Beater HD SportsTime Ohio HD Fox Sports Ohio HD RSN Extra HD TWC Sports Channel HD TWC Sports Net HD Golf Channel HD FOX Sports FXX HD CBS Sports Network HD** NBCSN HD NHL Network HD NBA TV HD** MLB Network HD Tennis Channel HD Outdoor Channel HD** Big Ten Network HD Fox Soccer Plus HD MavTV HD Yes HD NESN HD MLB Strike Zone HD NFLNetwork HD** NFL RedZone HD News & Weather HD CNN HD HLN HD Fox News HD Fox Business Network HD MSNBC HD CNBC HD The Weather Channel HD Free On Demand HD Free Movies On Demand Primetime On Demand HD Entertainment On Demand Lifestyle On Demand Cutting Edge On Demand Nature & Knowledge On Demand Sports & Fitness On Demand Pro Sports On Demand** On Demand HD Smithsonian Channel HD On Demand++ Movies On Demand HD Movies On Demand TWC Movie Pass On Demand HD Movies On Demand Feature Channels Premium HD HBO On Demand HBO HD HBO2 HD HBO Signature HD HBO Family HD Cinemax HD Action MAX HD Thriller MAX HD Showtime On Demand Showtime HD Showtime Too HD Showtime Showcase HD Showtime Extreme HD TMC HD Starz HD Starz Kids & Family HD Pay Per View HD PPV Events HD Pay Per View Events HD 3D TV D TV D Special Events D PPV Events Variety Pass Variety Pass Plus TWC Sports Pass TWC Movie Pass HD Pass * Also available as part of thetwc Movie Pass. ** Also available as part of the TWC Sports Pass. *** Subscription Service Required. ^ ^^ Also available a la carte. Digital format only; two way compatible digital cable ready equipment, such as a digital set top box or CableCARD equipped Unidirectional Digital Cable Product (UDCP) used in conjunction with a Tuning Adapter, required. + Digital Broadcast Channel. ++ Also available with Variety Pass Some services and channels not available in all areas. Channels may vary per package and subscription level. Some services require two-way digital equipment. An HDTV and HD digital converter or an HD-ready TV with a QAM tuner is required to receive HD programming. Certain restrictions apply. Channel lineup subject to change Time Warner Cable, Inc. All Rights Reserved. For complete listings in your area, visit twc.com CL-0914 SSAEF022

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