Delaware Division of Libraries Update A presentation at the joint Delaware Library Association/ Maryland Library Association Annual Conference 2013

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1 Delaware Division of Libraries Update A presentation at the joint Delaware Library Association/ Maryland Library Association Annual Conference 2013 Beth-Ann Ryan, Deputy Director, Delaware Division of Libraries Bob Wetherall, Statistical Consultant, Delaware Division of Libraries beth-ann.ryan@lib.de.us & Robert.Wetherall@lib.de.us Thursday, May 9, 2013

2 Who s who in DDL IT? Bill Ferrell Ray Hopkins Ben Sauselein Network Technologist Ed Moore Dave Sullivan

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4 What does this mean for Libraries? Increased demand for online services Increased demand for mobile services Increased demand for new & innovative services

5 We NEED to organize!

6 How?

7 Dewey Delaware!

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19 Rise of the Smartphones On average 39% of the population uses a smartphone That # is increasing

20 Mobile App Free! With the app you can: Access the entire Delaware Library Catalog: Search for books, movies and music and more. Place holds. Manage your account: Check the status of your holds. Cancel holds. Check due dates. Renew items. View your account balance. Find a public library: Get public library locations and directions from Google maps. Get public library hours and phone numbers. Downloadables Find & checkout ebooks and eaudiobooks Ask a question: Click to call feature. Connect and share: Facebook Twitter

21 Library Services in the Digital Age 80% of Americans say borrowing books is a very important service libraries provide. 80% say reference librarians are a very important service of libraries. 77% say free access to computers and the internet is a very important service of libraries. Source: Pew Internet & American Life Project study, January 2013,

22 Online Chat Reference Ask a Librarian Delaware is a FREE, 24/7 online information service.

23 Library Services in the Digital Age 91% of Americans ages 16 and older say public libraries are important to their communities 76% say libraries are important to them and their families. 84% of Americans ages 16 and older have been to a library or bookmobile at some point in their lives 77% say they remember someone else in their family using public libraries as they were growing up. Still Source: Pew Internet & American Life Project study, January 2013,

24 Library Services in the Digital Age Just 22% say that they know all or most of the services their libraries offer now. 46% say they know some of what their libraries offer 31% said they know not much or nothing at all of what their libraries offer. We re working on it! Source: Pew Internet & American Life Project study, January 2013,

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26 Tablets & ereaders

27 Tablets & ereaders 88% of those who read e-books in the past 12 months also read printed books. The average reader of e-books says they have read 24 books in the past 12 months, compared with an average of 15 books by a non-e-book consumer Source: Pew Internet & American Life Project study, January 2013,

28 Tablets & ereaders 21% of Americans have read an e-book. The increasing availability of e-content is prompting some to read more than in the past and to prefer buying books to borrowing them. 61% of e-reading device owners said they purchased the most recent book they read, compared with 48% of all readers. Another 15% said they had borrowed their most recent book from a friend or family member (vs. 24% of all readers), and 10% said they borrowed it from a library (vs.14% of all readers). Source: Pew Internet & American Life Project study, January 2013,

29 Download & Read ebooks & eaudiobooks Delaware s Digital Library

30 Delaware s ebook & eaudiobook Usage Statistics checkouts Dec 11 Jan 12 Feb 12 March 12 April 12 May 12 June 12 July 12 Aug 12 Sept 12 Oct 12 Nov 12 Dec 12 Jan 13 Feb 13 March 13

31 Publishers & ebooks 2001 (NOV) HarperCollins signs deal with Overdrive to distribute ebooks (MAR) Random House signs with Overdrive. 6,500 titles (APR) Hachette stops selling any new titles to libraries. Backlist remains (FEB) HarperCollins institutes the 26-check out expiration (MAR) Amazon establishes it s own lending library (FEB) Penguin cancels Overdrive contract (MAR) Random House hikes price of books by 3x (JUN) Penguin and 3M in test with NYPL and Brooklyn Public (SEP) Hachette raises prices by 2x (OCT) Penguin test successful, rolled out to others (OCT) Amazon extends lending library to UK, Germany and France (MAR) Macmillan makes 1,200 titles available (MAY) S&S announces ALL titles available in test with 3M and Axis360. Source:

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33 Source: Pew Internet & American Life Project study, January 2013,

34 Source: Pew Internet & American Life Project study, January 2013,

35 Bill & Melinda Gates Foundation, all rights reserved, unless otherwise noted.

36 Thank you!

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