This is a 25-minute lesson to give you a taste of our 40-lesson Business English course.

Transcription

1 This is a 25-minute lesson to give you a taste of our 40-lesson English course.

2 In your words, what is business? What are the differences between doing business with a Chinese and with a foreigner, like, an American? *Lesson 3-5

3 The first thing to do an introduction in a business occasion is to exchange Card (also, name card). Asking for Cards Do you mind if I have your business card? Do you have a business card? Shall we exchange business cards and get together to discuss this further sometime? *Handing Card might seem to be a simple action, yet there are also etiquettes on presenting Card, which will be discussed in Lesson 2 of this course.

4 What sort of information should be included in a business card? Do you know?

5 Workplace Setting- Cubicle A: How are things at work? B: It s not too bad. But I hate our office setting. A: Are you in a cubicle? B: No. I would be happy with a cubicle. We have 10 desks all in a large room. The supervisor is at one end with a view of everyone. B: I m not sure. Maybe they want to save money, or maybe they think it s more effective. A: Is anybody in an office? B: Only the people above the supervisor. A: That sucks. You have no privacy. B: I know. I can t even take a small break because everyone is watching. But that s not the worst part. I can hear everyone talking all day long and it s so distracting. A: I feel sorry for you. B: I can t even complain about something to the supervisor because everyone can hear. A: Why do they have the office set up like that? *Lesson 7

6 Late for work There are times when you are late for work, and you will need an excuse for being late and here are some examples: "Sorry I'm late. Traffic was unusually bad today." "I apologize for being late. I had to drop off my wife at work. It took longer than I thought." "I had a dentist appointment this morning and it was longer than I expected." "I'm sorry for being late. I got stuck in every light this morning." *Lesson 10

7 Request Day Off You would like to go for a holiday to Bali by the end of this year. How would you tell your supervisor in request for some days off? Give me some time off. I would like to request some annual leaves from 12 th September to 17 th September. Or I would appreciate if you could grant me some days off. I need my paternity leave. Can you please approve my paternity leave request? or Would you be able to approve my paternity leave? *Lesson 11

8 If you got rejected, you can always ask again sometimes later: Think again. Please reconsider my request. *Lesson 11

9 Successful Phone Call A: Hello, you've reached the marketing department. How can I help you? B: Yes, can I speak to Rosalind Wilson, please? A: Who s calling please? B: It s Richard Wan here. A: Certainly. Please hold and I ll put you through. B: Thank you. A: Hello, marketing. How can I help you? B: Could I speak to Jason Roberts please? A: Certainly. Who shall I say is calling? B: My name s Mike Chen. A: Just a second. I ll see if he s in. Hello, Jason, I ve got Mike Chen on the phone for you... OK - I ll put him through. Hang on a moment, I m just putting you through. *Lesson 13-14

10 Talking to Boss-Asking for more work English Trial Lesson Most companies will have so much work that you will never run out of things to do. But there are times when you don't have enough to do. In this situation, you should ask your manager to give you more work. "Hi Mark, I finished all my weekly duties already. Do you have more work I can do?" "I've been completing my work early on a regular basis. Can I have more responsibilities?" "I have a lot of extra time. I usually double check all my work, but that doesn't take much time. Is there any additional work I can do?" *Lesson 36

11 English Trial Lesson There are more to learn in the English course: Lesson 1 Introduction I Lesson 6 In the Office I Lesson 11 Interview I Lesson 16 Presentation I Lesson 21 Communication Skill I Lesson 26 Communication Skill VI Lesson 31 Talking to Coworkers I Lesson 36 Talking to Boss II Lesson 2 Introduction II Lesson 7 In the Office II Lesson 12 Interview II Lesson 17 Presentation II Lesson 22 Communication Skill II Lesson 27 Writing I Lesson 32 Talking to Coworkers II Lesson 37 Office Taboos Table of Content Lesson 3 Culture - China Lesson 8 In the Office III Lesson 13 Phone Conversation I Lesson 18 Meeting I Lesson 23 Communication Skill III Lesson 28 Writing II Lesson 33 Talking to Subordinates I Lesson 38 Office Politics Lesson 4 Culture- UK Lesson 9 In the Office IV Lesson 14 Phone Conversation II Lesson 19 Meeting II Lesson 24 Communication Skill IV Lesson 29 Writing III Lesson 34 Talking to Subordinates II Lesson 39 Termination at Work Lesson 5 Culture- US Lesson 10 In the Office V Lesson 15 Conference Call Lesson 20 Achievement Test Lesson 25 Communication Skill V Lesson 30 Acronyms and Abbreviations Lesson 35 Talking to Boss I Lesson 40 Level Test

12 English Trial Lesson Ask your tutor if you want to know more about the course!