1. CASH REFUNDS FOR CANCELLATION OF YOUR PURCHASE a. Purchases made from the Official Festival Office at the National of Flamenco

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2 FESTIVAL FLAMENCO INTERNACIONAL DE ALBURQUERQUE 2018 PURCHASE RECEIPT & PAYMENT POLICIES 1. CASH REFUNDS FOR CANCELLATION OF YOUR PURCHASE a. Purchases made from the Official Festival Office at the National of Flamenco The deadline to receive cash refunds for cancellation of any portion of your festival purchase is May 9, 2018 at 5:00PM MDT. ***ALL REFUNDS MUST BE PRE-APPROVED*** STEP 1: All cancellations must be submitted in writing via our online Festival Refund Request Form available at ffiabq.org. STEP 2: A Festival Staff Member will contact you to review and process your refund request. All cash refunds, minus a $20 processing fee per transaction will be returned if cancellation notice is received by the stated deadline. b. Purchases made from Festival Partner Venues/3 rd Party Vendors Requests for refunds from our Festival Partner Venues or 3 rd Party Vendors (ie. single ticket purchases made outside of the Official Festival Office) must be made directly through the vendor and/or venue directly. Purchase and refund policies vary by vendor. The National Institute of Flamenco will not grant refunds (full or partial) or Festival Credits for purchases made through Festival Partner Venues or 3 rd Party Vendors. 2. REQUESTS FOR SCHEDULE/PURCHASE CHANGES a. If you require a change to your festival schedule/purchase, please contact our Festival Staff by phone at If your schedule change results in a refund, and is processed prior to the cash refund deadline (May 9, 2018 at 5:00PM MDT), a Festival Refund Request Form will be required. b. All cash refunds, minus a $20 processing fee per transaction will be returned if notice of schedule/purchase change is received by the stated deadline. ALL ACCESS and VIP PACKAGE holders are exempt from processing fees for schedule changes. c. If a schedule/purchase change is requested after May 9, 2018 at 5:00PM MDT, students will receive a FFI 31 Credit toward another festival purchase (ie. Festival class, workshop, ticket package, or Special Experience Package). i. FFI 31 Credits may not be applied to retail items. ii. FFI 31 Credits will expire on June 16, 2018 at 11:59PM MDT. 2

3 iii. FFI 31 Credits are not transferable to other individuals, may not be exchanged, and may not be sold online. 3. POLICY FOR NON-ATTENDANCE OF FFI 31 a. Individuals must notify the Festival Staff in writing prior to the first day of Festival Flamenco Internacional de Alburquerque 2018 to receive either a Refund or Extended Festival Credit per the appropriate deadline. b. Notifications received by May 9, 2018 at 5:00PM MDT will follow all policies for Cash Refunds and Cancellations, as stated above. c. Individuals who have notified the Festival Staff in writing after May 9, 2018 at 5:00PM MDT will be issued an Extended Festival Credit less a 25% processing fee, upon approval. i. Approval for Extended Festival Credits must be submitted in writing via our online Festival Refund Request Form available at ffiabq.org. ii. Extended Festival Credits may not be applied to retail items. iii. Extended Festival Credits are valid for one year from the date of issue for purchase of future Festival Flamenco classes, workshops, ticket packages, and/or Special Experience Packages. iv. Extended Festival Credits are not transferable to other individuals, may not be exchanged, and may not be sold online. d. Individuals who fail to contact the Festival Staff in writing before June 8, 2018 at 11:59 MDT will forfeit their festival purchase in full. Extended Festival Credits will not be issued for any reason. 4. WORKSHOP DISCOUNT CODES a. Workshop Discount Codes only apply to FULL, 6-day Festival Workshop registration. b. Workshop Discount Codes may NOT be applied to any other Festival purchases. c. Workshop Discount Codes are posted prominently with each class description in MindBody online, on ffiabq.org, and in the 2018 Workshop and Performance Guide. d. Discount Codes and/or partial refunds will not be issued retroactively for unapplied discount codes for any reason. e. Registrants MUST enter the appropriate discount code at checkout at the time of purchase. f. If your Discount Code is not applying properly, please do not complete your transaction and contact the Festival Office at g. PLEASE NOTE: Discount codes may NOT be applied to single tickets, ticket packages or passes, Festival products or retail items, Special Experience Packages, Late Night Special Series, or single-day workshop classes. 5. TEACHER INCENTIVE CREDITS a. Local and National Teachers earn a $50 FFI 31 Credit per registered student. b. International Teachers earn a $100 FFI 31 Credit per registered student. 3

4 c. FFI 31 Credits may be applied toward the purchase of Festival classes, workshops, ticket packages, and/or Special Experience Packages. i. FFI 31 Credits may not be applied to retail items. ii. FFI 31 Credits will expire on June 16, 2018 at 11:59PM MDT. iii. FFI 31 Credits are not transferable to other individuals, may not be exchanged, and may not be sold online. d. Teachers and students must be verified through our Festival Office. 6. TICKET POLICIES a. Single Ticket Purchases Single tickets may be purchased in advance by contacting the performance venue Box Office. The Festival Flamenco staff does not handle any single ticket purchases or requests. The National Institute of Flamenco will not grant refunds (full or partial) or Festival Credits for purchases made through Festival Partner Venues or 3 rd Party Vendors. Please see Cash Refund Policy above. b. Ticket Packages & NM Passes Ticket packages and NM Passes will be sold exclusively through the Festival Flamenco office at or online at ffiabq.org Ticket Packages will only be sold through Friday, May 25, 2018 based on availability. Ticket Package quantities are limited and may sell out. Tickets are non-refundable/non-transferable and will be assigned on a first purchased, first reserved basis. Ticket packages may be shared with one (1) immediate family member or spouse. Please contact Festival staff to request sharing accommodations. Seating is assigned by Festival staff and may change for each performance. Individual seating requests cannot be accommodated. Accessible seating for individuals with disabilities is available. Please notify our staff at the time of purchase. Ticket Packages and Passes do not include tickets to Tablao performances, Late Night at the X, special programming or VIP events. Ticket packages include one ticket to Friday s performance of Fiesta Flamenca. Fiesta Flamenca tickets for Saturday, June 16 th must be purchased separately. Schedules, artists, and pricing on ALL FFI 31 PROGRAMMING subject to change. 4

5 7. FESTIVAL DISCLAIMER a. Due to the nature of producing an international festival, ALL events, schedules, pricing, and artists are subject to change, replacement, and/or cancellation, as determined by the staff of Festival Flamenco Internacional b. Requests for refunds and/or schedule changes due to any changes or cancellation in Festival programming must follow the policies as outlined above. THANK YOU FOR YOUR PURCHASE! National Institute of Flamenco // FESTIVAL FLAMENCO INTERNACIONAL DE ALBURQUERQUE 2018 WELCOME & ORIENTATION PACKET WELCOME to Festival Flamenco Internacional de Alburquerque 2018! We invite you to discover more about the full FFI experience. Our Festival Team has compiled a list of important information about your attendance at FFI 31 and your stay in Albuquerque, New Mexico. We hope this information is helpful in planning your trip. If you have further questions, do not hesitate to call the Festival office at (505) This is also the emergency phone number to reach FFI 31 staff. FESTIVAL FLAMENCO WORKSHOP & PERFORMANCE LOCATIONS Festival Workshops take place on campus at the University of New Mexico in two main locations. Elizabeth Waters Center for Dance (Carlisle Gym) Map location #4 Experimental Theater located in the Center for the Arts Map location #62 UNM CAMPUS MAP: Festival Performances take place at four major locations: UNM Rodey Theatre: Located in the Center for the Arts of the University of New Mexico at 203 Cornell NE, Albuquerque, NM UNM Experimental Theatre (The X): Located in the Center for the Arts of the University of New Mexico at 203 Cornell NE, Albuquerque, NM The National Hispanic Cultural Center: Located at th Street SW, Albuquerque, NM Performances are held in the Journal Theatre on the NHCC campus Tablao Flamenco Albuquerque: Located inside HOTEL ALBUQUERQUE 800 Rio Grande Blvd. NW Albuquerque, NM

6 FESTIVAL STUDENT ORIENTATION & REGISTRATION Students are strongly encouraged to attend the workshop orientation to check-in and complete registration requirements prior to the first day of classes on Sunday, June 10, Balances must be paid in full before students attend class. Please see schedules below for details. VIP and ALL ACCESS ORIENTATION SATURDAY JUNE 9, 2018 NOON-1:00PM AND 4:00-5:00PM UNIVERSITY NEW MEXICO CAMPUS, CARLISLE GYM, SOUTH ARENA FESTIVAL FLAMENCO ORIENTATION SATURDAY JUNE 9, :00-2:30PM UNIVERSITY NEW MEXICO CAMPUS, CARLISLE GYM, SOUTH ARENA FESTIVAL REGISTRATION OFFICE OPEN SATURDAY JUNE 9, :30-5:00PM UNIVERSITY NEW MEXICO CAMPUS, CARLISLE GYM IMPORTANT WORKSHOP INFORMATION & POLICIES 1. HEALTH FORM REQUIREMENT a. The University of New Mexico requires that participants submit a student health form, which will be available in the registration office during orientation. Participants will not be allowed to take class until the health form and media release form is submitted. 2. WORKSHOP ENROLLMENT & ATTENDANCE a. Class sizes are limited and enrollment is on a first paid, first reserved basis. b. Absolutely no one will be allowed in a workshop unless they are registered and have paid for that workshop. c. Students will be checked in to workshops every day by a room monitor. Students who are not on the class roster will not be allowed to enter class and will be asked to immediately resolve outstanding registration issues in the Festival Registration Office. d. Students who are absent from workshops on DAY 1 (Sunday, June 10) will be contacted by Festival Staff to verify enrollment. If the student is absent and/or fails to respond by 7:00PM MDT on DAY 2 (Monday, June 11), the student will be dis-enrolled from the course and will forfeit any tuition credits associated with the workshop. e. All workshops are open for viewing on the last day of classes (Friday, June 15 th ) by paid registrants of the festival. 3. STUDENT SCHEDULE CHANGES a. Class changes are allowed through the second day of classes, Monday, June 11 th. b. During the Festival, workshops may be added but not switched after Monday, June 11 th. Students may continue to add classes until the end of FFI

7 c. Students who purchase the FFI 2018 ALL ACCESS or VIP packages are exempt from this rule, and may switch classes for the duration of the Festival. 4. CLOSED WORKSHOP POLICY & WAIT LISTS a. When workshops have reached capacity, online registration will close automatically. At this point, Wait Lists will be created. b. Wait Lists are managed online through MindBody and students are added in the order requests are received. c. If you need assistance adding your name to the online Wait List, please call d. The All Access Workshop Package does not guarantee registration in closed classes. However, All Access students will be given priority and will be placed at the top of all Wait Lists - ahead of regular registrants and in the order received by other All Access participants. e. The VIP Experience Package guarantees registration in any course, including closed classes without the need for Wait Listing. Simply present your VIP Card to enter any class during FFI PROMOTION FROM WAIT LISTS a. If a spot becomes available in a closed class, Festival Staff will contact the student at the top of the Wait List. b. The Festival Staff will attempt to contact the student by both phone and , as provided by the student during registration. c. All students, including All Access, who are contacted by Festival Staff by Wednesday, June 6, 2018 (5:00PM MDT) will have a 48- hour window to purchase the class. Example: If the student is contacted at 2:30PM MDT on April 15, 2018, the student has until 2:30PM MDT on April 17, 2018 to purchase the workshop. If the student does not pay for the workshop within the enrollment window, their name will be removed from the Wait List and the next student will be called. d. Between June 7 and June 8, 2018 Wait Listed students have a 24-hour window to accept placement and pay for their workshop, following the rules stated above. e. Between June 9, 2018 and June 15, 2018 Wait Listed students have a 2-hour window to accept placement and pay for their workshop, following the ruled stated above. 6. DAY LOCKERS & SHOWERS a. Carlisle Gym is equipped with communal showers in both the Women s and Men s Locker Rooms. Day lockers are available for free on a first come basis. Students must bring their own locks, towels, and toiletries. b. Locks should be removed at the end of each day. c. Please do not store valuable items overnight in the locker room, including bata de cola, shoes, jewelry, or electronics. d. The National Institute of Flamenco and the University of New Mexico is not responsible for lost, misplaced, or stolen items. 7

8 7. FILMING & AUDIO RECORDING a. Filming of the workshops is NOT permitted. Audio recordings are generally allowed throughout the workshop, but please get permission from instructor. b. Students may record each other outside of the studio space, before or after class. 8. SPANISH LANGUAGE a. The majority of our Festival Workshops are taught by visiting Spanish Guest Artists. As such, workshops will be conducted primarily in Spanish. b. Kindly refrain from translating for the instructor, unless expressly asked to do so. FLECOS Y LUNARES FESTIVAL VENDORS & MERCHANDISE There will be a variety of flamenco dancewear and merchandise available during the Festival at our retail store Flecos y Lunares, and in the theater lobby at Festival performances. VIP and ALL ACCESS FFI 31 RETAIL PARTY SATURDAY, JUNE 9, :00AM NOON UNIVERSITY NEW MEXICO CAMPUS, CARLISLE GYM FFI 31 RETAIL STORE GRAND OPENING SATURDAY JUNE 9, :00PM-5:00PM UNIVERSITY NEW MEXICO CAMPUS, CARLISLE GYM DESTINATION AND TRANSPORTATION INFORMATION Albuquerque is a high desert and is situated one mile above sea level. This higher elevation may take a few days to get used to. Drinking plenty of water is advised to avoid negative effects due to elevation. Summers here are dry and sunny. Please come prepared with sunscreen, a hat, sunglasses, and water bottle. Evenings are often cool, a light sweater or jacket may be needed. If you are arriving by plane, the airport is directly south of UNM. There are taxis located just outside of baggage claim. If you are arriving by car, UNM can be easily accessed from I-25 (north or south) on the Central Ave. or Martin Luther King Jr. Ave. exits. PLEASE NOTE: There is major construction for several miles along Central Ave. due to the Albuquerque Rapid Transit (A.R.T.) project. Please give yourself ample time for traffic delays, travel, and parking. It is recommended to allow an additional 30 minutes for travel during peak hours. For those of you who will have cars during your stay, parking on and near campus during the day is limited, so please plan ahead. Metered street parking and pay-by- 8

9 the-hour lots are available within a short walking distance to campus. These options are generally cheaper than parking on UNM main campus. Please note that these options may be limited due to the A.R.T. construction. Purchasing a campus parking pass is also an option for daytime and evening oncampus parking. Campus parking passes are available for purchase from UNM Parking Services. UNM Parking Services: (505) or Albuquerque s public buses #66 and #766 run up and down Central Ave. and stop in front of UNM campus. This is a cheap and efficient option for anyone staying at a hotel on or near Central Ave. City of ABQ Public Transit Schedule: Festival Flamenco provides daily shuttling on limited schedules for our students. Check our Festival website at ffiabq.org for updates regarding transportation and accommodation services. There are many restaurants, cafés, and grocery stores within walking distance to UNM. There are also several options for food and snacks directly on campus, including several chain restaurants and a convenience store located within the Student Union Building. La Montañita Co-Op is located directly on campus at the UNM Book Store and offers several organic, vegetarian, and vegan grocery options. Albuquerque has many fine attractions including a zoo, botanical gardens, art and science museums, the Sandia Peak Tramway, and Historic Old Town. Many of these attractions are accessible by the city bus and trolley service. New Mexico has many historic sites, beautiful mountains, and wilderness areas. For Albuquerque and New Mexico Tourism information please click to visit: New Mexico Tourism: The Official Website for ABQ Tourism: Nob Hill Main Street Guide: Albuquerque Hispano Chamber of Commerce: Our friendly Festival Staff and Volunteers are here to assist you throughout your stay. Please contact us if you have any questions! // 9

Name: Type of Art (please be specific): Make checks payable to: Temple Railroad & Heritage Museum, 315 W. Ave. B, Temple, TX,

Name: Type of Art (please be specific): Make checks payable to: Temple Railroad & Heritage Museum, 315 W. Ave. B, Temple, TX, The Temple Railroad & Heritage Museum 2 nd Annual Transcontinental Art Fair AUGUST 19 & 20, 2017 VENDOR APPLICATION Name: Company Name: Address: City/State: Email Address: Telephone: Home Cell Type of