OFFICIAL SUPPLIER ORDER FORMS

Transcription

1 OFFICIAL SUPPLIER ORDER FORMS This information is also available on the NAMM Web site: Audio-Visual Business Services Catering Cellular Phone Rental Computer Rental Electrical and Electrical Labor Hostess / Interpreter Lead Retrieval Photography Plant and Floral Rental Security Telephone / Networking

2 PROUD TO SERVE AS YOUR OFFICIAL AUDIO VISUAL PROVIDER: The NAMM Show Exhibits: January 19-22, 2012 Anaheim Convention Center Anaheim, CA Exhibiting Company Name Third Party if Applicable Booth Number Company Address City State Zip Code Print Name Signature Phone Fax On-site Contact On-site Contact Cell Method of Payment: MasterCard Check (Must be in U.S. funds) Visa Bank Transfer (Call for information) American Express Key Account Note: Customers are responsible for any bank processing fees. Your signature denotes acceptance of Freeman s terms and conditions. Credit Card # Exp. Date Card Holder Name (Print) Signature *For your convenience, we will use this authorization to charge your credit card account for your advanced and on site orders placed by your representative. These charges may include all Freeman companies, or any charges which Freeman may be obligated to pay on behalf of the Exhibitor, including without limitation, any shipping charges. Cancellation Policy: Cancellation of equipment rental and services must be received a minimum of 7 days prior to the show opening to avoid a minimum one day charge on equipment. If equipment and services have already been provided at the time of cancellation, a handling charge and minimum one day charge on equipment will be applied. Quick Tips: All payments must be made in advance in U.S. funds. Electrical Services are not included in equipment pricing. A representative must be in your booth to sign for delivery of equipment, unless advance arrangements have been made. EARLY ORDER DEADLINE: DECEMBER 26, 2011 POPULAR AUDIO VISUAL PACKAGES DESCRIPTION QTY. SHOW RATE* TOTAL 24 LCD (1080P, 16:9, High Def.), Single Post Stand and DVD Player Flat Screen (16:9, High Def.), Dual Post Stand and DVD Player Large High Performance P.A. System (2 Lg. Speakers, 1 Mixer/Amp), Wired Mic. with stand. *Special Show Package! 50 Flat Screen with Speakers, Dual Post Stand, Blu-Ray or DVD Player, Large High Performance P.A. System and Wired Mic w/ Stand , A LA CARTE EQUIPMENT DESCRIPTION QTY. SHOW RATE* TOTAL 20 LCD Flat Screen Monitor (4:3) (DATA ONLY) LCD with Speakers or Table Top Stand (1080P, 16:9, High Def, DVI or HDMI input) 32 LCD with Speakers or Table Top Stand (720P, 16:9, High Def, DVI input) 42 Flat Screen Display with Speakers or Table Top Stand (720P, 16:9, High Def) LCD with Speakers or Table Top Stand (1080P, 16:9, High Def, HDMI input) 50 Flat Screen with Speakers or Table Top Stand (720P, 16:9, High Def, DVI input) 1, , Flat Screen with Speakers or Table Top Stand (720P,16:9, High Def, DVI input) 1, Flat Screen Display with Speakers (1080P, 16:9, High Definition, DVI or HDMI inputs) 2, Single Post Stand with Shelf (Accommodates Flat Screens 30 and Smaller) Dual Post Stand with Shelf (Accommodates Flat Screens ) DVD Player with auto repeat (Consumer Grade) Blu-ray DVD Player with auto repeat Small High Performance PA System (2 Small Speakers, 1 Mixer/Amp) Wireless Microphone Select one: HANDHELD -or- HEADSET Anchor AN1000 Powered Speaker with Stand Desktop Computer with Monitor (3.2GHz or faster) Laptop Computer (Core 2 Duo/2GHz/512MB RAM/DVD/Win XP) HP Laser Printer (40 PPM) Quoted Equipment CONTACT YOUR FREEMAN REPRESENTATIVE: JESSICA BAXTER 901 East South St Anaheim, CA (P) (F) Additional equipment/accessories available upon request. Contact us at: for a quote or additional labor needed. 30% PRICE INCREASE FOR ORDERS RECEIVED AFTER DECEMBER 26, 2011 Equipment Subtotal...= Handling Charge Includes delivery, set up, and dismantle: 25 % of equipment subtotal for orders $3000 and under ( $134 **For orders exceeding $3000, please contact Jessica Baxter min)...= Visit us at: jessica.baxter@freemanco.com Additional labor required for wall/truss mounted monitors ($75)...= Total Charges...= Project:

3 TERMS & CONDITIONS YOU ARE ENTERING A CONTRACT WHICH LIMITS YOUR POSSIBLE RECOVERY IN CASE OF LOSS OR DAMAGE. The terms and conditions set forth below become a part of the Contract between Freeman and you, the EXHIBITOR. Acceptance of said terms and conditions will be construed when any of the following conditions are met: THE METHOD OF PAYMENT FORM IS SIGNED; OR AN ORDER FOR LABOR, SERVICES AND/OR RENTAL EQUIPMENT IS PLACED BY EXHIBITOR OR WORK IS PERFORMED ON BEHALF OF EXHIBITOR BY LABOR SE- CURED THROUGH FREEMAN. DEFINITIONS For purposes of this Contract, Freeman means Freeman Decorating Services, Inc. ( FDSI ), Freeman Decorating Ltd. Freeman Audio Visual Solutions, Inc., and their respective employees, directors, officers, agents, assigns, affiliated companies, and related entities. The term Exhibitor means the Exhibitor, its employees, agents, representatives, and any Exhibitor Appointed Contractors ( EAC ). PAYMENT TERMS Full payment, including any applicable tax, is due at the time the order is placed. Purchase orders are not considered payment. All payments must be in U.S. funds and all checks must be drawn on a U.S. bank. Orders received without advance payment or after the deadline date will incur additional After Deadline charges as indicated on each order form. All materials and equipment are on a rental basis for the duration of the show or event and remain the property of Freeman except where specifically identified as a sale. All equipment rentals are based on Show Rates and apply only to Show Days. Rental prices on Audio Visual equipment (including computers) do not include labor, delivery, electrical services or removal of the equipment from the booth. Exhibitor agrees to use all rental equipment with reasonable care to prevent excessive wear and tear and/or damage to Freeman s property. Exhibitor will notify Freeman immediately of any damage to rental equipment and agrees to be billed for any damage to, or loss of, rental equipment rented to Exhibitor. In case of cancellation of any labor orders by Exhibitor, a one-hour per person, per hour charge will be applied for all labor and equipment orders that are not canceled in writing at least 24 hours prior to the scheduled start time. If Prestige Carpet, Custom-Cut Carpet, Modular Rental Exhibits, Audio Visual and/or Computer Equipment and any other custom-order items or services have already been provided at the time of cancellation, fees will remain at 100% of the original charge. If the Show or Event is canceled because of reasons beyond Freeman s control, Exhibitor remains responsible for all charges for services and equipment provided up to and including the date of cancellation. Freeman will not issue refunds to Exhibitor of any payments made before the date of cancellation. It is Exhibitor s responsibility to advise the Freeman Service Center Representative of problems with any orders, and to check the Exhibitor s invoice for accuracy prior to the close of the Show or Event. If Exhibitor is exempt from payment of sales tax, Freeman requires an exemption certificate for the State in which the services are to be used. Resale certificates are not valid unless Exhibitor is rebilling these charges to its customers. For International Exhibitors, Freeman requires 100% prepayment of advance orders, and any order or services placed at show site must be paid at the show. For all others, should there be any preapproved unpaid balance after the close of the show; terms will be net, due and payable in Dallas, Texas upon receipt of invoice. Effective 30 days after invoice date, any unpaid balance will bear a FINANCE CHARGE at the lesser of the maximum rate allowed by applicable law, or 1.5% per month, which is an ANNUAL PERCENTAGE RATE of 18%, and future orders will be on a pre-paid basis only. If any finance charge hereunder exceeds the maximum rate allowed by applicable law, the finance charge shall automatically be reduced to the maximum rate allowed, and any excess finance charge received by Freeman shall be either applied to reduce the principal unpaid balance or refunded to the payer. If past due invoices or invoice balances are placed with a collection agency or attorney for collection or suit, Exhibitor agrees to pay all legal and collection costs. THESE PAYMENT TERMS AND CONDITIONS SHALL BE GOVERNED BY AND CONSTRUED IN ACCOR- DANCE WITH THE LAWS OF THE STATE OF TEXAS. In the event of any dispute between the Exhibitor and Freeman relative to any loss, damage, or claim, such Exhibitor shall not be entitled to and shall not withhold payment, or any partial payment, due to Freeman for its services, as an offset against the amount of any alleged loss or damage. Freeman reserves the right to charge Exhibitor for the difference between the Exhibitor s estimate of charges and the actual charges incurred by Exhibitor, or for any charges that Freeman may be obligated to pay on behalf of Exhibitor, including without limitation, any shipping charges. If Exhibitor provides a credit card for payment and charges are rejected by the Exhibitor s credit card company for any reason, Freeman hereby provides notice that it reserves the right, and Exhibitor authorizes Freeman, to continue to attempt to secure payment through that credit card for as long as unpaid balances remain on the Exhibitor s account. Exhibitor hereby grants a lien on its property in Freeman s possession to the extent of any outstanding obligations owed to Freeman by Exhibitor. LABOR UNDER SUPERVISION OF EXHIBITOR : Exhibitor shall be responsible for the performance of labor provided under this section. It is the responsibility of Exhibitor to supervise labor secured through Freeman in a reasonable manner as to prevent bodily injury and/or property damage and also to direct them to work in a manner that is in compliance with Freeman s Safe Work Rules and/or Federal, State, County and Local ordinances, rules and/or regulations, including but not limited to Show or Facility Management rules and/or regulations. It is the responsibility of Exhibitor to check in with the Service Desk to pick up labor, and to return to the Service Desk to release labor when the work is completed. INDEMNIFICATION: Exhibitor agrees to indemnify, hold harmless, and defend Freeman from and against any and all demands, claims, causes of action, fines, penalties, damages, liabilities, judgments, and expenses (including but not limited to reasonable attorneys fees and investigation costs) arising out of work performed by labor provided by Freeman but supervised by Exhibitor. Further, the Exhibitor s indemnification of Freeman includes any and all violations of Federal, State, County or Local ordinances, Show Regulations and/or Rules as published and/or set forth by Facility or Show Management, and/or directing labor provided by Freeman to work in a manner that violates any of the above rules, regulations, and/or ordinances.

4 Two Facilities to Serve the NAMM Show Business Center Located Inside the Anaheim Convention Center Full-Production Facility located nearby, operating 24/7. Any size or type job can be produced and delivered directly to you to spare the expense of shipping. We offer full-service commercial printing, as well as digital printing and photocopying. Contact Robin Lyons for a quote prior to your arrival and we can have your material waiting for you! robin@wtpcenter.com or call (949) Everything You Need for the NAMM Show World Trade Business Center 800 West Katella Ave, Anaheim, CA INSIDE the Anaheim Convention Center Main Lobby between Exhibit Halls B & C Phone: , Fax: Western Ave. Garden Grove, CA Fax: wtpcenter.com

5 WORLD TRADE PRINTING COMPANY FREE DELIVERY! Production Facility Only 6 miles from the convention Center We can produce everything you need to have a memorable and successful convention experience Pop Up and Trade Show Displays Banners, Posters and Signs Flyers and Business Cards Complete Bindery Services Brochures, Booklets, Catalogs NCR Forms Full Color Printing, UV Coating and Lamination CD and DVD Duplication World Trade Business Center 800 West Katella Ave, Anaheim, CA INSIDE the Anaheim Convention Center Main Lobby between Exhibit Halls B & C Phone: , Fax: Take advantage of our full-service Business Center. Our open atmosphere and helpful staff offer you an office away from home Color and B/W Copies Computer Rental Internet Access Fax Services Office Supplies Packing/Shipping Supplies Full-service UPS and FedEx Shipping Contact Robin Lyons for a quote prior to your arrival so that we can have your material waiting for you! robin@wtpcenter.com or call (949) Western Ave. Garden Grove, CA Fax: wtpcenter.com

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9 OFFICIAL TRADESHOW EXHIBITOR COMPUTER RENTAL ORDER FORM 5732 Buckingham Pkwy Culver City, CA Phone Fax Attention: Karen Link CLIENT & PAYMENT INFORMATION Company: Address: City/State/Zip: Ordered By: Phone: Address: Fax: Payment Method (circle one): Visa MasterCard AMEX Company Check Card#: Exp: Name on Card: CV Code: Credit Card Billing Address (If different than above): Cardholder Signature Required: This authorization includes this order s total amount and any applicable taxes, additional or on-site orders or redelivery fees. SHOW SITE CONTACT INFORMATION Show Site Contact: Desired Delivery Date: Desired Delivery Time*: *please provide a 2 hour window (i.e. 1-3 pm) Desired Pick-up Date: Desired Pick-up Time*: *please provide a 2 hour window (i.e. 1-3 pm) Venue Name and Address: Hall Name, Room # and Booth # : Cell Phone Number: DELIVERY: Client must be present in booth during entire delivery window to avoid re-delivery charges. Deliveries requested prior to 9 am or after 5pm will be subject to additional charges. CANCELLATION POLICY: Orders cancelled within 7 days of the event will be charged a 50% restocking fee. Orders cancelled within 2 days of delivery will be charged at 100% including labor. LOST/STOLEN/DAMAGED EQUIPMENT: Lessee agrees to pay for and be responsible for the damage to the equipment and to pay the retail value or replacement cost of the equipment in the event that it is lost, stolen, damaged or destroyed by, fire, theft or any other cause. *The total amount is an estimate pending final needs. Any Drayage, Union, Shipping or handling fees are not included and are not covered by CRE. *LA-STR: Pursuant to California Regulation 1660(b)(1)(E), Lessor pays Los Angeles County sales tax at the time of acquisition in lieu of charging tax to Lessee. LA-STR recaptures the upfront and ongoing administrative expenses associated with this change. Equipment Qty Show Rate FLAT SCREEN DISPLAYS 23 HD LCD 1366 x 768, 16:9 ratio, speakers $ HD (1080p) LCD 1920 x 1080, 16:9 ratio $ HD (1080p) LCD 1920 x 1080, 16:9 ratio $ Plasma 1024 x 768, 16:9 ratio $ Plasma 1280 x 1024,16:9 ratio $ HD (1080p) Plasma 1920 x 1080, 16:9 $ HD LCD (1080P) 1920 x 1080, speakers $ Plasma 1365 x 768, 16:9 ratio $ HD (1080p) Plasma 1920 x 1080, 16:9 $1200 Speakers - Side Mount 42, 50, 61 & 65 $ 50 Floorstand - 72 Dual pole for 40 + $ 100 INTERACTIVE TECHNOLOGY friendlyway IIS includes PC and touchscreen LCD (15 & 19 options) ipad 16GB WiFi + 3G activation (2 GB Data) 1 st Generation 24 Sony Vaio (touchscreen) 2.70 GHz, 4 GB RAM 42 Touchscreen LCD (1080P) 1920x1080, no sound $ call $ 165 $ 325 $ 750 DESKTOPS Includes 19 LCD Monitor PC Laptop - intel i3, 2.26 GHz, 2GB RAM $ 145 Dell Core 2 Duo GB, 80GHD, WinXP $ 145 HP Dual Xeon 3.2 2GB, 80GHD, WinXP $ 225 HP Quad Xeon, 2.0 2GB, 160GHD, WinXP $ 345 MS Office $ 25 MAC (call for other options) Apple imac Core 2 Duo 2GB, OSX 20 $ 195 MacBook Pro Core2Duo, 2.4 GHz, 2 GB RAM $ imac Core2Duo, 3.06 GHz, 4 GB RAM $ imac intel QCore (i7 Nehalem) 2.8 GHz, 4 GBRAM $ 345 ADDITIONAL EQUIPMENT OFFERINGS We carry a wide variety of computer equipment both pc and Mac. If you do not see what you need, please give us a call TOTAL Equipment Subtotal $ Orders submitted after Jan 6 add 25% $ LA-STR (8.0% of equipment subtotal)** $ Delivery and Pickup $ Setup (20% of equipment subtotal) $ Total* $ Total

10 Electrical Services From under carpet wiring to overhead lighting, Freeman has the power to simplify your electrical needs and installation. We ve answered your most common questions below to help you place your order or prepare for a detailed discussion. Whether you require basic household/office power or a more technical installation for equipment, audio-visual presentations or truss lights, our electrical specialists and qualified electricians are always available to assist you. How do I know how much power I need? First, review a layout of your exhibit, noting all of the items in it that require power. Consider lighting, computer equipment, and your own product. Are you bringing or renting any a/v equipment or ordering catering services that might need power? Will you be using a lead retrieval machine? If it s an item that plugs into a standard wall outlet found in a home or office (in North America), it will require 110/120 volt power. 208 or 480 volt power is generally used for machinery or industrial cooking devices and is ordered by single or 3 phase. Next, mark the voltage and wattage or amperage (referred to as load ) (100 watts = 1 amp) of each piece of equipment at it s location in the booth. This information should be provided on a name plate or stamp usually located on the back or bottom of the equipment. If not indicated, check our accompanying electrical usage guide for estimated wattages for common items used at trade shows or call your rental company/ caterer for specifics. For lighting, loads are dictated by the wattage of the bulbs. Arm lights included with Freeman exhibit packages use 200 watt bulbs. Keep in mind that you need to order power for any lighting within your booth unless the lights are ordered directly from the Electrical Department (those listed on the Freeman electrical order form). Finally, total the wattage for the 120 volt devices in each area and select an outlet that meets or exceeds that total. Separate outlets should be ordered for each piece of equipment and/or each power location to help minimize tripping/power outages. It is always safer to slightly overestimate your power requirements. Wattage or amperages cannot be combined for 208 or 480 volt apparatus. Please order separate outlets for each. Do I need to order labor? As the official service contractor, electrical installations must be performed by Freeman union labor. Labor is required for any electrical work over and above the delivery of outlets to the back wall of inline booths. Labor orders will automatically be input upon receipt of an electrical layout for under carpet installation (floor work) or to connect any 208 volt or higher services (hook up). Dismantle labor for electrical services is calculated at 50% of the installation time since much of the work is performed on a mass basis after booths are removed from the exhibit hall. Please see the electrical labor order form for further details, rules and regulations. What is an electrical layout and why do I need one? Like your own home, electrical boxes and wiring should not be visible once the exhibit is completed. At show site, they are the first things to be installed so that they can be hidden by drape, walls or counters and under flooring or carpet. Electricians, therefore, work on a blank slate. A good electrical layout or floor plan provides them with a simple overhead view of your booth indicating the locations and load of each electrical outlet and the orientation of your booth within the show itself. The layout should be to scale and provide specific measurements to each outlet along with surrounding aisle or booth numbers to ensure accuracy. For island booths, a main power location must also be indicated as it is the location from which other outlets are fed. Please see the sample layouts and electrical grid for further information. When a layout and credit card are provided in advance, Freeman makes every effort to ensure that the floor work is completed before you arrive so that there is no delay in assembling your booth. Once carpet is laid, installing or changing electrical services becomes much more difficult and potentially costly. Please note that layouts, complete with mandatory information, are required prior to the deadline date for electrical orders to be eligible for advance rates. Layouts are not required if all outlets are located at the back wall in inline booths. Is the price for power per day? Outlet or connection prices are typically for an entire show. What is 24 hour power? Many facilities these days are energy conscious and therefore turn off power overnight during show days. Power is turned off 1/2 hour after the show closes at the earliest and restored no later than 1/2 hour before the show opens the following day. 24 hour power is, as it sounds, power that is continuously on 24 hours per day. If your booth includes, for example, refrigeration equipment, an aquarium or programmable apparatus that depends on uninterrupted power, you should consider ordering 24 hour service. Power is usually not turned off during move-in or move-out. Where does the power come from? Depending on the facility, the power can come from overhead catwalks, floor ports, columns, wall outlets or a combination of these sources. Check with the local Freeman branch office for more information. Where will my power be located? In-line and peninsula booths will find their main power source on the floor somewhere along the rear drape line of their booth. Island booths need to submit an electrical layout. Please see the sample layouts and electrical grid for further information. What if I need power at another location besides the rear of my booth? What if I have multiple power locations? Exhibitors requiring power at any location other than a back wall must submit an electrical layout. Please see the sample layouts and electrical grid for further information. How many places will I have to plug in? How many things can I plug in? For planning purposes, you should always assume that there is only one connection point per outlet ordered. Power strips can provide additional sockets but do not confuse having more places to plug in with additional power. For example An order is placed for a 500 watt outlet. A track light with watt bulbs is plugged in to a power strip connected to the outlet, using 400 of the 500 watts. Any lighting or equipment now plugged in to a second socket may not exceed 100 watts. Also keep in mind that power strips are designed, for safety purposes, to trip at 1500 watts or 15 amps. Using a power strip with a 2000 watt (20 amp) outlet will reduce it to a 1500 watt outlet. All orders exceeding 120 volt/20 amps provide one connection point only, cannot accommodate power strips and require labor for installation.

11 Can I bring my own extension cords and power strips? (Also known as plug strips, multi strips, etc.) Exhibitors may use their own extension cords and power strips under the following conditions: The equipment must be 3 wire, 14 gauge minimum with a ground. The extension cords must be flat if they are to be laid under carpet. (Labor is required to lay the cords.) All power strips must have circuit protection. Can I run my extension cords under the carpet myself? For safety reasons, exhibitors are not allowed to run any electrical wiring under any type of floor covering or where they may be concealed in the booth structure. The show s electrical contractor is liable for electrical installations and therefore must perform all floor or booth work. Will my floor work be completed before I arrive? Every attempt is made to have floor work completed prior to carpet installation if you have submitted the following: A completed electrical order form. A valid and authorized credit card to be kept on file for the company. An electrical layout indicating the main power location, dimensions to each power location, the power required at each location, and surrounding aisle or booth numbers to determine orientation of the booth. Labor and material charges apply. When will my power be turned on? Power is only guaranteed to be installed before the show opens. If Freeman is allowed early access to the facility, power is normally ready the first day of move-in for exhibitors but any special requests such as temporary chain motor power, programming machinery or testing equipment should be noted on your order. Do I need lighting? Lighting can dramatically change the impact of an exhibit, no matter the size. Used effectively, lighting can emphasize specific areas of a booth or highlight products. Also, an exhibit will appear dark and uninviting if the surrounding booths are lit and yours is not. Do I need to order labor to plug in my lights or equipment? Most 120 volt connections do not require labor. Exhibitors are welcome to plug in their own standard office devices. Labor is required for all 208 or 480 volt connections and if lights or equipment need wiring or if electrical cords are to be run under the carpet or in concealed areas to ensure that all electrical codes and building rules are met. How can I save money and frustration when ordering electrical services? Most importantly, be sure to submit your order before the discount price deadline date. If an electrical layout is needed, it also must be received, complete with mandatory information, before the deadline date to be eligible for discount pricing. Late orders can be subject up to a 50% increase in cost because of the behind-the-scenes planning required to distribute power. Don t underestimate your power requirements and work within the local rules, regulations and union jurisdictions. They have been implemented to avoid problems. While it may seem simple to plug in lights and equipment, it is not uncommon for exhibit or non electrical staff to overload circuits. Trouble calls can become expensive when it takes time to find the source of a problem. If unsure about labor, call us for direction and if necessary, place a will call order before the discount price deadline date. You will only incur a charge if labor is dispatched to your booth but you ll have secured the advance pricing. And, check in with the electrical or service desk as soon as you know you need labor, not at the time you want the electricians in your booth. It will help to avoid delays as we can schedule accordingly. Lastly, try to resolve any disputes at show site. It is much easier to discuss electrical issues when both parties can physically review the installation. Additional questions? Call customer service at the number listed on the Quick Facts and ask for the Electrical Services Department. For fast, easy ordering, tools, and helpful hints go to Can I hang my own lights? 10 x 10 booths with pop-up displays (a display that can be assembled in less than 30 minutes without tools) can hang their own lights and plug them in without ordering labor. Typically, exhibitors themselves can hang up to 7 lights as long as they require no more than 20 amps in total but it is best to clarify with the local branch. If a decorating company (including Freeman) has been contracted to install a display, electrical labor is required to install the lights. Due to union contracts, no other union is allowed to install electrical equipment. Do I need to order power for my lighting? Exhibitors ordering Electrical Services lighting (those listed on the Freeman electrical order form) do not need to order power. It is included in the rental. Exhibitors supplying their own lighting or renting lights need to order power. Labor may be required to hang the lights.

12 ELECTRICAL USAGE GUIDE The following wattages are approximate and are provided to help you estimate your power usage. We recommend that you refer to a specification sheet or the electrical stamp or label usually located on the back or bottom of any electrical apparatus and order one outlet for each piece of equipment to avoid tripping/power outages during the event. 100 WATTS = 1 AMP WATTAGE WATTAGE Blender 1000 Can Opener 500 Credit Card Reader / Lead Retrieval 100 Cash Register Coffee Pot Household size 1200 Large Brewer Computers Desk Top (monitor & CPU) Lap Top Monitor (independent) Computer Printer Dot Matrix Laser Crock Pot DVD Player 100 Electric Frying Pan Fax Machine 1000 Food Processor Glue Gun 300 Griddle 1500 Hair Dryer Heat Lamps (per lamp) 250 Heater (portable) Hot Plate Single 1000 Double Hot Water Heater 30 amp/208 volt/single Phase Imprinter for T-Shirts 2000 Iron Juicer Single 500 Double 1000 Laminator 2000 Lead Retrieval / Card Reader 100 Lights with Freeman rental booths 200 each Microwave Oven Mixer Photocopier dependent upon size may require 208v Pizza Oven (small) 30 amp/120 volt Special Connection Plasma TV 32 to Popcorn Maker 2000 Projector (May be dependent upon size) 1000 Refrigerator Small 100 Regular 700 Meat Slicer Steamer 2000 Stereo (amplifier) Television Toaster 1000 Toaster Oven 1500 Typewriter 100 Vacuum Cleaner 1500 Water Cooler 100

13 901 E South St Anaheim, CA (714) Fax: (469) FreemanAnaheimES@freemanco.com 110/120 VOLT THE NAMM SHOW 2012 / JANUARY 19-22, 2012 NAME OF SHOW: COMPANY NAME: BOOTH #: CONTACT NAME: PHONE #: ADDRESS: For Assistance, please call to speak with one of our experts. For fast, easy ordering, go to ELECTRICAL OUTLETS (Double Price for 24 Hour Service) QTY QTY Discount Standard Show 24 Hr. Price Price TOTAL 500 Watts (5 amps) = $ 1000 Watts (10 amps) = $ 1500 Watts (15 amps) = $ 2000 Watts (20 amps) = $ 208 VOLT SINGLE PHASE (Labor Required for Connection) 5 Amps = $ 10 Amps = $ 15 Amps = $ 20 Amps = $ 30 Amps = $ 60 Amps = $ 100 Amps , = $ 208 VOLT THREE PHASE (Labor Required for Connection) 5 Amps = $ 10 Amps = $ 15 Amps = $ 20 Amps = $ 30 Amps = $ 60 Amps , = $ 100 Amps 1, , = $ 150 Amps 1, , = $ 200 Amps 1, , = $ 400 Amps 2, , = $ Transformer to Boost 208V to Approx. 230V - $3.30 per Amp (20 Amp Min.) Qty Amps = $ 480 VOLT THREE PHASE (Labor Required for Connection) 20 Amps , = $ 30 Amps , = $ 60 Amps 1, , = $ 100 Amps 1, , = $ 200 Amps 2, , = $ SPECIAL LIGHTING (Price Includes Power Consumed) DISCOUNT PRICE DEADLINE DATE DECEMBER 16, 2011 INCLUDE THE FREEMAN METHOD OF PAYMENT FORM WITH YOUR ORDER LABOR (Minimum Charge for Orders - 1 hour) Outlet prices for 120 Volt power include delivery of the service to one location at the rear of the booth in peninsula and in-line booths. All islands will require labor. If you require outlets in other locations, have lights or electrical items to hang or erect, or have other electrical requirements please see the Electrical Labor order form for rates and instructions. Straight Time... $ per hour Monday - Friday, 8:00 am - 4:30 pm (Excluding Holidays) Overtime... $ per hour Monday - Friday, 4:30 pm - 8:00 am, All day Saturday, Sunday and Holidays ADDITIONAL INFORMATION To honor discount prices we must receive your order with full payment prior to the deadline date along with a fl oor plan indicating the main power location and distribution points, if applicable. (see below) A scaled fl oor plan is required for orders with multiple outlet locations and/or island booths. Detailed examples are provided on reverse. If a power location in an island booth is not provided prior to show move-in, a location will be determined by Freeman in order to maintain delivery schedules. Relocation of the service will be charged on a time and material basis. Electricity is turned on 30 minutes prior to show opening and turned off 30 minutes after show closes on show days. Power will be turned off immediately after final show closing. If you require power outside actual show hours, special arrangements should be made in advance. Additional charges may apply. If an uninterrupted power supply is required for the full duration of the show, please order 24 hour power. If a dedicated circuit is required, please order 2000 watts/20 amps. Separate outlets should be ordered for each piece of equipment and/or each power location. A 50% refund will be applied to electrical services cancelled after installation. Refunds will not be issued for materials and/or labor charges related to the installation. FREEMAN electrical Single Light Stand * = $ Double Light stand * = $ Arm Light *** = $ Overhead Quartz Light ** = $ * Price includes installation along the side rails of an inline booth. Other locations will require additional labor and material charges. ** May require additional labor and/or lift charges. Please contact our offi ce to determine all applicable charges. *** Requires a hard wall surface for installation. Extension cords and power strips are available for rent at the Show Service Desk. (214001) TOTAL COST Outlet(s) $ Lighting $ Estimated Labor $ Tax GRAND TOTAL N/A $ $ Page 1 of 2

14 ELECTRICAL INSTRUCTIONS & CONDITIONS HOW TO DETERMINE ELECTRICAL REQUIREMENTS For Equipment All electrical equipment is stamped or labeled with electrical ratings usually found on the back or bottom of the equipment. Verify voltage and either amperage or wattage from the information provided. Standard office and household items operate on 110/120 volt power. Machinery and equipment typically require 208 or 480 volt power. For Lighting Verify the wattage of the bulbs in the lights and multiply by the number of bulbs/lights. LOCATION OF POWER IN YOUR BOOTH In-Line and Peninsula Booths Power will be installed in one location, typically on the floor somewhere along the back of the booth, as indicated in the following diagrams: (We cannot guarantee that the outlet will be specifically located in the middle.) Booth Feet x Aisle Feet 2000 watt Main Drop Location Island Booth with one outlet x IN-LINE BOOTHS / PENINSULA x If power is required in locations other than indicated above, secondary distribution will be required and billed on a time and material basis. Please complete and submit an Electrical Labor Order Form with your power order, along with a floor plan as described below. Island Booths/Multiple Outlets Floor plans are always required for Island Booths and orders for multiple outlet locations. Floor plans must indicate the location of the main power drop and any secondary distribution if applicable. See examples below: A grid is available at freemanco.com to print as a base layout. Aisle or booth numbers are very important to help determine booth orientation. x x BACK TO BACK PENINSULA Backwall Main Drop 7 Feet 500 watt 3 Feet 1000 watt Front Corner 10 X 20 Booth with multiple outlets Labor Required FREEMAN electrical Please indicate power by amperage or wattage, as shown, rather than X. If power location in an island booth is not provided prior to show move-in, a location will be determined by Freeman in order to maintain delivery schedules. Relocation of the service will be charged on a time and material basis. OTHER: 1. Electrical Services provided to Island booths require labor and material for distribution. Please see the Electrical Labor form for a detail of labor rules and regulations. 2. All material and equipment provided by Freeman is for rental purposes only and remains the property of Freeman. All equipment will be removed at the close of the show. 3. All equipment regardless of power source, must comply with Federal, State and local codes. Freeman reserves the right to inspect all electrical devices and connections to ensure compliance with all codes. Freeman is required to refuse connections where the exhibitor wiring is not in accordance with local electrical code. 4. Standard wall and other permanent building utility outlets or sockets are not part of booth space and may not be used by exhibitors unless electrical services have been ordered. 5. Exhibitors cords must be a minimum of 14 gauge 3 wire with ground and must be fl at when used for fl oorwork. All multioutlet devices (eg - power strips) must have circuit protection. All exposed non-current carrying metal parts of fi xed equipment, which are liable to be energized, shall be grounded. 6. Exhibitors equipment will be modifi ed to conform to Freeman receptacles. Labor to install or change a cord cap will be billed on a time and material basis. 7. Exhibitors with hardwall displays must arrange for power to be installed inside the booth or provide access. 8. Power sharing is not permitted between exhibitors. 9. Labor rates are based on current wage scales and are subject to change in the event of a wage increase after rates have been published. 10. Claims will not be considered, or adjustments made unless fi led in writing, by Exhibitor, prior to the close of the event. 11. Freeman is not responsible for any damage or loss caused by the loss of power beyond its control and Exhibitor agrees to hold Freeman, it officers, directors, employees and agents harmless from such power loss. IN NO EVENT SHALL FREEMAN BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCTS LIABILITY OR OTHERWISE. Exhibitor shall indemnify and hold harmless Freeman, its offi cers, directors, employees, and agents from and against any and all claims, liabilities, damages, fi nes, penalties or costs of whatsoever nature (including reasonable attorneys fees) arising out of or in any way connected with Exhibitor s actions or omissions under this Agreement. (214001) Page 2 of 2

15 901 E South St Anaheim, CA (714) Fax: (469) FreemanAnaheimES@freemanco.com LABOR RATES THE NAMM SHOW 2012 / JANUARY 19-22, 2012 NAME OF SHOW: COMPANY NAME: BOOTH #: CONTACT NAME: PHONE #: ADDRESS: For Assistance, please call to speak with one of our experts. For fast, easy ordering, go to ELECTRICAL LABOR DISCOUNT PRICE DEADLINE DATE DECEMBER 16, 2011 INCLUDE THE FREEMAN METHOD OF PAYMENT FORM WITH YOUR ORDER Straight Time (per hour)... $ per hour Monday - Friday, 8:00 am - 4:30 pm (Excluding Holidays) Overtime (per hour)... $ per hour Monday - Friday, 4:30 pm - 8:00 am All day Saturday, Sunday and Holidays STEP 1 Review the list of work below to determine if electrical labor is required in your booth. None of the following services may be performed by other Unions, I & D houses or Exhibitors, as it falls under electrical jurisdiction. Time and material charges will apply. Labor Is Required For: 1 Floorwork - Distribution of electrical under carpet and fl ooring. 2 Boothwork - Distribution of electrical overhead (more than one drop location in your booth) and/or through booth structure. 3 Hook Up - Connection and hard-wiring of all 208 or higher voltage services, electrical motors, dimmers, disconnects or sound and projection equipment. 4 Lighting - a) Assembly and installation of all mechanically fastened static lighting when wattage exceeds 2000 watts or more than 4 lights. b) Assembly, installation and dismantle of electrical headers and/or light boxes. 5 Truss Work - a) Assembly and installation of all lighting hung from truss or beams (for shows in San Francisco this includes assembly and hanging of the truss), overhead lighting and distribution of power cables throughout the truss. b) Assembly of ground support truss specifically for lighting (more than 4 lights or greater than 2000 watts). 6 Signage - Wiring of overhead signs. 7 Inspection - All Exhibitor s power panels and equipment pre-wired to plug into Freeman systems. 8 Cabling - Coaxial and/or communication cable distribution within booth. (Exhibitor must supply cable). 9 Lift Services - a) Forklift b) Scissorlift c) Boom Lift 10 Miscellaneousa) Any electrical distribution and/or mechanical fastening to the exhibit or display of all electrical equipment, lighting fi xtures, power tracks, etc. b) Mounting of single monitors over 6 (to include plasma screens, LCD & CRT) and installation of hanging brackets. c) Changes to or the addition of electrical connectors to electrical apparatus. d) If the combination of all outlets is greater than 2000 watts/20amps or voltage is higher than 120 volt. STEP 2 (Applicable to Floorwork only) Complete the authorization below and submit a scaled floor plan indicating a main power drop, exact outlet locations (with wattage or amperage) complete with dimensions and booth orientation indicating surrounding aisle or booth numbers. See example on reverse. Please also submit the Freeman Method of Payment Form with credit card information. Floorwork can only be completed in advance with a credit card on file and upon receipt of an acceptable floor plan and authorization to proceed. It is highly recommended to choose this option so that work is completed prior to your arrival and booth set up can begin immediately. Authorized to proceed without supervision based on accompanying floor plan. Method of Payment attached. Installation to be complete by: Date Time: Authorized Signature: Print Name: If a company representative prefers to be present during electrical distribution, please reference Step 1 to determine what type of labor you require for your booth. Once your requirement has been determined, please complete Step 3 on reverse side with your choice. *YOUR SIGNATURE ABOVE DENOTES ACCEPTANCE OF ALL TERMS AND CONDITIONS INCLUDED IN YOUR SERVICE MANUAL. See Reverse Side for Additional Information and Conditions (214001) Page 1 of 2 FREEMAN electrical labor

16 THE NAMM SHOW 2012 / JANUARY 19-22, 2012 NAME OF SHOW: COMPANY NAME: BOOTH #: CONTACT NAME: PHONE #: ADDRESS: For Assistance, please call to speak with one of our experts. STEP 3 Indicate the preferred date and time that labor and/or lift is required. (Start times cannot always be guaranteed). If no time is provided, work will be performed on a fi rst-come, fi rst served basis only upon request. Please visit the Freeman service desk to confi rm that you are ready for service. If electricians are dispatched at time of request and no supervision is available, a minimum one hour labor charge per electrician will apply. NAME OF ON-SITE AUTHORIZED REPRESENTATIVE (Enter applicable # from Step1) Labor Request Day Date Time # of Electricians Type of Work Day Date Time # of Electricians Type of Work Lift Request Day Date Time Est. # of Hours Type of Lift CANCELLATION POLICY A 50% refund will be applied to electrical outlets cancelled after installation. Refunds will not be issued for materials and/or labor charges related to the installation. TERMS & CONDITIONS 1 Straight time rates apply to labor calls between the hours of 8:00 am and 4:30 pm, Monday through Friday. Overtime rates apply to labor calls before 8:00 am and after 4:30 pm, Monday through Friday, all day Saturday, Sunday and Holidays. 2 Labor rates are based on current wage scales and are subject to change in the event of a wage increase after rates have been published. 3 A minimum charge of one hour is applicable to all labor requests. Additional time on the same day is billed in 1/2 hour increments. Continuations to another day are a minimum of 1 hour. Labor charges for dismantle will be one-half of the installation charge and will be automatically applied to your invoice. 4 Charges for labor commence at time of dispatch to service the labor call. A one hour minimum will apply if an exhibitor representative is not present at the time of call or reschedules the call, unless 24 hour advance notice is received in writing. 5 Labor charges will include the time for electricians to gather the necessary tools and material for the job, have their work checked by the client and return the tools and material to the supply area. 6 Every effort will be made to dispatch electricians as requested but start times cannot be guaranteed. 8:00 am calls will be fi lled on a fi rst-come fi rst served basis as orders are received. 7 Electrical services provided to Island booths require labor and material charges for distribution. Exhibitors may supply their own 14 gauge, 3 wire extension cords and/or power strips, both of which must be grounded and UL approved. 8 Lift equipment required for installation and dismantle purposes can be rented on an hourly basis, with a one hour minimum. At least one crew will be required to operate the equipment. 9 Claims will not be considered, or adjustments made, unless fi led in writing, by Exhibitor, prior to the close of the event. 10 Freeman is not responsible for any damage or loss caused by the loss of power beyond its control and Exhibitor agrees to hold Freeman, it officers, directors, employees and agents harmless from such power loss. IN NO EVENT SHALL FREEMAN BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCTS LIABILITY OR OTHERWISE. Exhibitor shall indemnify and hold harmless Freeman, its offi cers, directors, employees, and agents from and against any and all claims, liabilities, damages, fi nes penalties or costs of whatsoever nature (including reasonable attorneys fees) arising out of or in any way connected with Exhibitor s actions or omissions under this Agreement. FREEMAN electrical labor EXAMPLE OF PLAN AND INFORMATION REQUIRED TO COMPLETE FLOORWORK Please indicate the following on the floor plan. 1. Location and load of main power drop - please provide specific dimensions and wattages/amperages. 2. Location and load of all outlets - please provide specific dimensions and wattages/amperages. Booth watts 6 ft 6 ft x x Booth 462 Main Power Drop 10 ft Booth Booth orientation - please provide surrounding aisle and/or booth numbers 500 watts 6 ft x 1000 watts 10 ft 6 ft Booth 446 (214001) Page 2 of 2

17 SAMPLE LAYOUTS IN LINE BOOTHS Power is run or dropped to in line booths along the back walls or drape line of multi both sections. The main power locations therefore are always located at the back of in line and peninsula booths. Outlets may not be in the exact center of the back wall. 120 volt outlets are shared by back to back booths. Example: Outlet = # 401 # 405 # 407 # x 20 in line booth 20 x 20 peninsula Power will be at rear drape line 10 x 10 in line booth # 504 # 506 # 508 # 510 Electrical layouts are required whenever an outlet is needed at any other location within the booth except for the back wall. Exact measurements and/or comments that clearly indicate outlet locations must be included. Examples based on above floor plan: 20 x 20 Peninsula Booth # x 20 In Line Booth # 409 Order = 2-10 amp, 1-20 amp outlets Order = 2 x 5 amp outlets 5 ft Booth #401 Booth #409 5 amp 5 amp 5 ft 11 ft 10 amp 5 ft 10 amp 20 amp B A C K W A L L Please place outlets in front corners of booth BACKWALL

18 ISLAND BOOTHS Electrical layouts are always required for island booths and must include the following information: 1. Main Drop. Since there is no back wall in an island, the exhibitor supplies the location of the main drop, whether one or multiple outlets are ordered. When it will be the point from which power will be distributed to other outlets in the booth, a panel or other piece of electrical equipment (no larger than? x? x?) will be installed at the main drop. For this reason, it is recommended that main drops be located in a closet, under a table/desk or in another area that keeps it out of sight. Measurements must be provided to the main drop. 2. Location and load of all outlets. Again, dimensions must be provided to all satellite outlets along with the load of each outlet. It is best to indicate voltage, phase and amperage for all outlets once an order exceeds 120 volt service. 3. Booth orientation. Providing reference points such as surrounding aisle and/or booth numbers defines how an island booth is oriented to the overall show floor plan. In other words, which side is which? It is best to draw your layout relative to the show floor plan so that both are facing the same direction. Examples: Section of show floor plan # 407 # 409 # x 20 island (open all 4 sides) # 506 # 508 # x 20 Island Booth # 401 Order = 1 x 208 volt, 3 phase, 10 amp volt, 2 x 20 amp + 2 x 5 amp outlets 6 ft Booth # amp In top corner Booth ft Front of Hall Main Entrance 5 ft 5 amp 5 amp Main Drop & 208 volt, 3 phase 10 amp 2 ft in from side 6 ft Booth amp In bottom corner

19 ELECTRICAL SERVICES The grid below may be printed to layout your electrical requirements for booths up to 40 x 40 or used as a sample to develop your own plan for larger exhibits. Please complete as clearly as possible, indicating the following: 1. Location of the main power drop. Power needs to be distributed from one location at which a panel or other piece of electrical equipment will be installed. It is recommended that this equipment be placed in a closet, under a table/desk or in another location that keeps it out of sight. Please provide specific dimensions. 2. Location and load of all outlets. Please provide specific dimensions and wattages/amperages. Please do not simply place an X where power is required. 3. Booth orientation. Please provide surrounding aisle and/or booth numbers, particularly for island booths. Also, please try to orient your booth to the overall floor plan so that the diagram does not have to be rotated. SHOW NAME DATES COMPANY NAME BOOTH # Adjacent Aisle or Booth# Adjacent Aisle or Booth # Adjacent Aisle or Booth # Adjacent Aisle or Booth # A measurement scale can be applied as necessary to reflect the size of your booth. 10 x 10 use 1 square = 1/4 foot 20 x 20 use 1 square = ½ foot 40 x 40 use 1 square = 1 foot

20 901 E South St Anaheim, CA (714) Fax: (469) FreemanAnaheimES@freemanco.com THE NAMM SHOW 2012 / JANUARY 19-22, 2012 NAME OF SHOW: COMPANY NAME: BOOTH #: CONTACT NAME: PHONE #: ADDRESS: For Assistance, please call to speak with one of our experts. For fast, easy ordering, go to COMPRESSED AIR: lbs. PSI DISCOUNT PRICE DEADLINE DATE DECEMBER 16, 2011 INCLUDE THE FREEMAN METHOD OF PAYMENT FORM WITH YOUR ORDER Discount Standard QTY. Price Price TOTAL Service charge for 1st outlet (includes 1st 90 feet of air line) = $ Each additional air outlet (within 5 feet of 1st outlet) = $ Additional footage per foot (after 1st 90 feet) = $ CFM requirements (minimum 5 CFM per outlet - price is per CFM) = $ To determine Volume Supply Line, please provide your connection size... (Please note that any compressed air order must include a minimum of 5 CFM s per machine. If machinery requires more than 5 CFM s, please indicate the total requirement in quantity.) Total NOTE: Plumbing contractor will not be responsible for moisture, oil or water in air lines or loss of fl ow or drop in pressure in line to equipment. Exhibitors should supply their own fi lters, driers or other equipment to handle moisture or water. Exhibitors are not allowed to provide their own air compressors. WATER Service Charge for water outlet (includes fi rst 90 feet of water line) = $ Each additional water outlet (within 5 feet of 1st outlet) = $ Additional footage per foot (after 1st 90 feet) = $ Total Note: Pressure may vary. No guarantee can be made of minimum or maximum pressures. If pressure is critical, exhibitors should arrange to have a pressure regulator valve installed. DRAINS Service Charge for fi rst drain outlet at rear of booth (includes 1st 90 ft.) = $ Each additional drain outlet within the same booth = $ Additional Footage per foot (after 1st 90 ft.) = $ Total FILL & DRAINS Gallons = $ Gallons = $ Each Additional 100 Gallons (after 400 Gallons) = $ Total NOTE: Plumbing Contractor not responsible for color or sediment in water fi ll. If waste water for drain contains hazardous material, chemicals or metals, it cannot be drained. Additional labor charges may be incurred if equipment leaks and/or endangers other property. Ramps over utility lines in a booth are provided on a time and material basis. A minimum of one hour additional labor charge will apply to lay lines under the carpet or fl oor or to spot from ceiling. A minimum of one hour labor will apply to remove lines. Please attach floor plan with order to show location of lines. GASES & MISCELLANEOUS EQUIPMENT Please call for an estimate and complete the following: Gas Type $ Equipment/Material $ LABOR 1 hour minimum charge for all services for both installation and removal. Total 2 hours. Additional time charged in 1 hour increments. FREEMAN air / water / drain / gas Straight Time......$ per hour = $ Monday - Friday, 8:00 a.m. - 4:30 p.m. (except holidays) Overtime... $ per hour = $ Before 8:00 a.m. and after 4:30 p.m. weekdays, All day Saturday, Sunday and Holidays In order to obtain the DISCOUNT price, your order and Method of Payment must be received by deadline date. (214001) Page 1 of 2

21 PLUMBING CONDITIONS AND REGULATIONS 1 To receive discount prices, order must be received by Freeman Electrical Services with full payment by Deadline Date. 2 Credit will not be given for connections installed and not used. 3 All material and equipment furnished by Freeman Electrical Services for this service order shall remain Freeman property and shall be removed ONLY by Freeman at the close of the show. 4 All equipment must comply with state and local safety codes. 5 Claims will not be considered unless fi led by exhibitor prior to close of show, no exceptions. 6 Under no circumstances shall anyone other than Qualifi ed Plumbing Personnel make service connections. 7 All equipment using water must have inlet and outlet properly tagged. 8 Unless otherwise directed, Freeman Plumbing Personnel are authorized to cut fl oor coverings to permit installation of service. 9 Connection rates listed cover bringing service from main line to booth and do not include connecting equipment. 10 Service outlet size will be determined by the volume required. 11 All work performed within booth attaching lines to equipment will be charged on a time and material basis. 12 All outlets will be installed on the fl oor at the backwall of booth. 13 Freeman will not be responsible for moisture or water in air lines. Exhibitors should supply their own fi lter or other equipment to handle moisture or water. 14 Freeman must have 30 days notice in order to supply special regulators, strainers, traps, etc. FREEMAN air / water / drain / gas 15 All utility outlets include up to 50 feet of accomplished distance. Use of additional footage or equipment will be charged at the prevailing labor and material rate. 16 Exhibitors are not allowed to bring air compressors on the show fl oor. 17 Pressure may vary. No guarantee can be made of minimum or maximum pressures. If pressure is critical, exhibitors should arrange to have a pressure regulator valve installed. 18 Please call for gas requirements or for an estimate regarding labor or additional footage. (214001) Page 2 of 2

22 Event Code: NAMM1201S The NAMM Show January 19 22, 2012 Anaheim Convention Center, Anaheim, CA STEP 1: ADD EXHIBITOR CONTACT DETAILS 3 EASY WAYS TO ORDER COMPANY: CONTACT NAME: ADDRESS: CITY: STATE: ZIP: PHONE: COMPANY WEBSITE: STEP 2: SELECT YOUR PACKAGE ShowLead Essential FAX: BOOTH: Early Bird Expires 12/29/2011 SAVE 20% showlead badge reader, showlead print, custom sales qualifiers (up to 30 lines).. $420 $500 ShowLead Performance SAVE 25% showlead badge reader, custom sales qualifiers (up to 30 lines), e-blast service... $425 $495 ShowLead Optimum SAVE 30% showlead touch badge reader, custom sales qualifiers (up to 30 lines), USB flash drive, e- blast service, real time direct access to your leads.... $625 $ ONLINE: (receive instant confirmation) 2. FAX: (905) MAIL: Showcare th Avenue Markham, ON L3R 0J1 Canada CUSTOMER SERVICE: leads@showcare.com Regular Begins 12/30/2011 QTY TOTAL STEP 3: CHOOSE ADDITIONAL OPTIONS ShowLead Badge Reader $350 $400 ShowLead Touch Badge Reader $500 $550 ShowLead Print wireless printer. $100 $125 USB Flash Drive With Unlimited Downloads.. $100 $125 Custom Sales Qualifiers up to $ 75 $100 Delivery & Pick-up Service..... $100 $100 Real Time Direct Access Leads... $ 75 $100 e-blast service post-event campaign to your leads. $145 $165 STEP 4: MAKE PAYMENT ORDER TOTAL: (Prices are in US Dollars and are inclusive of taxes) PAYMENT METHOD: CARD NUMBER: NAME ON CARD: SIGNATURE: CHECK (Payable in US Funds to Showcare) EXP: FOR OFFICE USE ONLY Order Entered: Order Processed: Source Code: PREOF1 AUTHORIZATION: (Your signature denotes acceptance of all of the Terms & Conditions on both pages of this order) SIGNATURE: DATE:

23 TERMS & CONDITIONS All orders and usage of Showlead equipment provided by Showcare are/is subject to the following terms and conditions: A) Orders and Order Deadlines 1. All orders must be paid for in full prior to unit pick-up. 2. Orders received after the stated deadline will be charged at AFTER DEADLINE RATES without exception. The date payment is received shall determine the applicable rate. 3. All items ordered after the order deadlines are subject to availability. B) Payment Terms and Cancellations 1. Service will be rendered after receipt of full payment by credit card or check. 2. Showcare will correct any miscalculations in the Order Total column if different than total amount on the order form. 3. All cancellations made more than 14 days prior to the event will be subject to a $50 processing fee per unit. No refunds will be considered for cancellations made beginning 14 days prior to the event start date. 4. Unclaimed units or unused orders are not refundable once paid for. C) On-Site Services and Terms 1. All orders must be picked up from the Showcare counter. It is highly recommended that your company representative(s) pick-up your ordered units one day before exhibit opening to avoid delays. 2. A minimum of one hour for processing time will be required to fulfill on-site orders, subject to availability. 3. On-site modification(s) or addition of existing Custom Sales Qualifiers will be subject to a $50.00 processing fee. D) User Terms 1. Showcare remains sole owner of each Showlead unit including all the software and hardware at all times. 2. If the above mentioned unit(s) are not returned to the Lead Retrieval Desk at the on-site Exhibitor Service Center (within the hour following the end of the show), the User agrees to pay an additional late fee of $ (one hundred fifty U.S dollars) per day, up to a maximum of the unit cost as well as any additional fees incurred by Showcare to retrieve said unit (i.e shipping charges). Replacement Costs: Showlead $ USD Showlead Touch $ USD Showlead Print $ USD 3. If any Showlead unit is misplaced, stolen or damaged while in the User s care, the User shall be responsible for said repair costs or replacement fees as indicated in Item 2. E) Increased visibility 1. Showcare does not guarantee and shall not be held liable should the User not achieve overall success of the Exhibit with respect to the expected revenue, expected number of leads, booth traffic, Return on Investment (ROI), profits and attendance by using Showcare s equipment, software or know how. 2. The User and Showcare each agree to indemnify, defend and hold harmless the other party and its respective successors and permitted assigns, and its officers, directors, members, agents, employees and/or representatives from and against any claim, action, cause of action, and liabilities including damages and expenses (including court costs and attorney fees and other fees of professionals) which may be asserted by third parties arising out of the performance of either party s obligations pursuant to the Services Rendered by Showcare to the User, except for the willful misconduct or gross negligence of the other party. 3. Force Majeure shall refer to any cause or event(s) that is beyond the reasonable control of the Showcare or the organizer of the meeting, that could not have been reasonably foreseen and prevented by means reasonably available to it, and that causes the Event(s) to be either canceled or postponed sine die and this term shall include but shall not be restricted to acts of God, civil unrest or of the public enemy, acts of the Government, fires, flood, epidemics, strikes, lockouts, curtailment of transportation facilities or service. In any such event of Force Majeure, the obligations of Showcare for services not yet rendered shall become automatically terminated and Showcare shall be entitled to retain all the payments already received. Your order and usage implies that you have read, understood and agreed to be subject to the terms and conditions stipulated herein.

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27 INC. Nationwide Tradeshow & Event Talent Brokers January 19-22, 2012 Anaheim Convention Center Anaheim, CA NATIONWIDE CONVENTION SERVICES (800) Hostesses/Hosts Brand Ambassador Narrators Demonstrators Crowd Gatherers Interpreters Special Talent Street Marketing Chair Massage Therapists Shoe Shine Services IN-STORE DEMOS FOOD SERVERS DIVISION JVA, Inc. Corporate Headquarters 3753 Howard Hughes Pkwy., Suite 200 Las Vegas, NV (702) (800) Sales & Marketing Billing: 3186 Airway Avenue, Suite H Costa Mesa, California (714) Fax (714) info@judyvenn.com Cities: Atlanta Chicago Orlando Miami Washington DC Philadelphia Boston New York Nashville New Orleans Denver Hawaii Dallas Houston Austin San Antonio San Francisco San Jose Los Angeles Anaheim San Diego Las Vegas Reno Going Beyond What s Expected... Since 1971! ORDER FORM/CONTRACT PLEASE PRINT OR TYPE Date (Signature required on page 2.) Company Billing Address City State Zip Phone Fax Contact Name of Event City Facility Booth # On-Site Contact Person On-Site Phone Dates Services Required: From am to pm From am to pm From am to pm From am to pm Indicate Number of People Needed: Exhibit Hostess/Host/Brand Ambassador Narrator/Spokesperson Demonstrator/Sales Assistant Crowd Gatherer Hospitality Suite Hostess/Host Interpreter Costumed Character Food Server/Street Marketing Special Talent/Qualifications Type of Apparel Business Cocktail Costume Food Server METHOD OF PAYMENT AND TERMS A credit card guarantee and a 50% deposit are required to confirm an order. Balance is due 7 days prior to first day of show. If terms are not met, balance will be charged to credit card. Cancellation Charges If cancelled 46 or more days before show % Processing Fee of Total Bill If cancelled days before show % of Total Bill If cancelled 14 days or less before show % of Total Bill Check, payable to JVA, Inc. (Mail to Sales and Marketing) AMEX MasterCard Visa Diners Club Account # Exp. Date Name on Card Authorized Signature Charge 50% deposit to credit card Charge total to credit card TOTAL PAYMENT DUE 7 DAYS PRIOR TO FIRST DAY OF SHOW. P.O. # Security Code EXHIBITOR, PLEASE RETAIN A PHOTOCOPY (FRONT AND BACK) FOR YOUR FILES. PLEASE CALL JVA TO CONFIRM RECEIPT OF YOUR ORDER.

28 TERMS AND CONDITIONS 1. Agreement: The terms and conditions set forth herein, the Order Form, and the Rate Sheet constitute an Agreement between Judy Venn & Associates, Inc. ( JVA ) and you the client ( Client ). 2. Independent Contractors: JVA is an independent broker of convention services. JVA is not employed by the Client. In the performance of its Agreement with the Client, JVA will make its best efforts to obtain the services of subcontractors ( Talent ) to fulfill the requirements of the Client, which may include, but are not limited to, exhibit hostesses/hosts, demonstrators/sales assistants, costumed characters, hospitality suite hostesses/hosts, narrators/presenters, interpreters or crowd gatherers. JVA does not employ the aforesaid persons, but retains their services as independent subcontractors. 3. Authority of Signatory: In the event the services of JVA are requested on behalf of the Client by an agent or third party representative, such as a producer or production house ( Agent ), the Agent, and any other signatory who executes this Agreement on behalf of the Client, represents and warrants that it/he/she has all due express or implied authority necessary to execute this Agreement on behalf of the Client, and to bind the Client hereto. Any Agent or other signatory that executes this Agreement acknowledges and agrees to be jointly and severally liable with Client for any and all financial obligations incurred under this Agreement by the Client or on the Client s behalf. 4. Cancellation by Client: (a) Client acknowledges and agrees to the CANCELLATION CHARGES set forth on the Order Form in the event Client, or Agent on behalf of Client, cancels its order prior to the event subject to this Agreement. Upon such cancellation, Client/Agent excuse JVA and the Talent from further performance under the terms of this Agreement. (b) Client acknowledges and agrees that the Client or its Agent may only terminate or cancel Talent after commencement of the event subject to the Agreement, upon a showing of good cause. Good cause is defined as a willful breach of duty by the Talent in the course of his or her performance, or in the case of the Talent s habitual neglect of duty or continued incapacity to perform that duty. In the event of good cause as defined above, prior to terminating or canceling the Talent, Client must provide JVA with a reasonable opportunity to cure the inadequate performance of the Talent by allowing JVA to notify the Talent of the alleged breach of duty and/or replacing the Talent with an alternate in order to rectify any performance inadequacies. In the event Client terminates or cancels Talent without providing JVA with the aforesaid opportunity to cure, Client agrees to pay the entire fee due and owing as if Client and Talent had fully performed under the Agreement. 5. Cancellation by the Talent: Sometimes unexpected events occur beyond our control. When such unexpected events do occur, to ensure that our Client s needs are met we have established the following policy where Talent cancellation occurs: (a) In the event JVA is informed of a cancellation by the Talent it scheduled for the event subject to this Agreement seven (7) days or more prior to the start date of the subcontractor s services: (1) Where the canceling Talent was specifically identified and requested by the Client for services to be performed at the event subject to this Agreement, and where JVA is able to communicate the cancellation to the Client in a timely fashion, the Client will have the option of canceling the Agreement with regard to that Talent without incurring charges for that specific Talent. (This cancellation option, if exercised, is limited only to the canceling Talent and the remainder of the Agreement will remain intact and in full force and effect). If JVA is unable to successfully communicate the cancellation to the Client or does not receive a responsive instruction from the Client at least four (4) days prior to the scheduled event, JVA will make its best efforts to select, at its option, replacement Talent that most closely fulfills the Client s requirements; (2) Where the canceling Talent was NOT specifically identified and requested by the Client for services to be performed at the event subject to this Agreement, JVA will make its best efforts to select, at its option, a replacement subcontractor that most closely fulfills the Client s requirements. (b) In the event JVA is informed of a cancellation by the Talent it scheduled for the event subject to this Agreement less than seven (7) days prior to the start date of the subcontractor s services, JVA will make its best efforts to select, at its option, replacement Talent that most closely fulfills the Client s requirements. (c) Any cost variance due to selection of different Talent arising out of (a) or (b) above will be the responsibility of the Client and/or its Agent. 6. Client authorization: Client expressly authorizes JVA and its affiliates and subsidiaries to use, for its marketing, promotional, and advertising materials, any photographs, videotape, or other recordings or reproductions of Client s trademarks, copyrighted materials, or other intellectual property, derived from Client s participation at events at which JVA has provided Talent, products, or services, on behalf of Client. This also includes authorization for JVA to use the photograph, videotape, or likeness of Client and/or its employees, by whatever means recorded, for the same purposes. JVA shall have no ownership rights or interest in Client s trademarks, copyrighted materials, or other intellectual property, or in the likeness of Client or its employees, by virtue of this authorization or any use arising from this authorization. Such use by JVA, if any, shall not constitute a waiver of Client s rights or interest in any of its trademarks, copyrighted materials, or intellectual property. 7. Intellectual Property Rights: JVA is the sole and exclusive owner of all intellectual property rights, including copyrights, in the finished product, performance, or services of JVA and its affiliates and subsidiaries. This includes, without limitation, all recordings of any performance or services procured or provided by JVA, its affiliates, subsidiaries, and/or its Talent by any means, electronic or other - wise. Recordings or reproductions of the finished product, performance, or services by any means, electronic or otherwise, may be used only by express written authorization from JVA. Reproductions of products, performances, or services may be obtained from JVA on request when available. 8. Governing Law: This Agreement has been negotiated and entered into in the State of California, County of Orange, and shall be governed by, construed and enforced in accordance with the laws of the State of California. If any term of this Agreement is held to be invalid, void, or unenforceable in whole or in part, the remainder of the provision(s) shall remain in full force and effect and shall in no way be affected, impaired, or invalidated. 9. This Agreement constitutes the entire Agreement between the parties hereto concerning the subject matter of the Agreement, and supercedes all prior and contemporaneous Agreements between the parties. The Agreement may be amended only by a writing signed by JVA and the party to be charged which expressly refers to this Agreement and specifically states that it is intended to amend it. No party is relying on any warranties, representations or inducements not set forth herein, on the Order Form, or on JVA s Rate Sheet. This clause may not be waived.i, the Client and/or the Client s authorized agent, do acknowledge that I have read these Terms and Conditions, the Order Form, and the Rate Sheet provided by Judy Venn & Associates, Inc., and that I understand, acknowledge and agree to all of the foregoing. Authorized Signature: Date: Print Name & Title: NOTICE: The Terms and Conditions and the Order Form bearing original signatures must be returned to Judy Venn & Associates, Inc. prior to commencement of the event subject to this Agreement. ~ Sales & Marketing Office ~ Mail to: 3186 Airway Avenue, Suite H, Costa Mesa, CA REDUCE - REUSE - RECYCLE

29 Photography Quantity Each Show Special Photo Package One View Taken with (4) 8 X 10 Color Prints...$130 Show Special Package w/ Digital Image File All Copyrights Transferred...$155 Color Original 8 X 10 Print...$100 *Color Original 8X10 Reprint...$ 20 *Digital Image 300 DPI for 5X7 Print at High Res. Or 20 X 72 DPI...$ 25 Color Original w/ Digital Image File and All Copyrights Transferred...$140 Wall Size 16 X 20 Color Original...$120 Wall Size 20 X 30 Color Original...$195 Wall Size 24 X 36 Color Original...$240 Quantity Digital Imaging Each Exhibit Booth Digital Image 3.4 MB File Hi Res. 300 DPI Makes 5 x7 Prints...$ 90 Exhibit Booth Digital Image 6 MB File Hi Res. 300 DPI Makes 8 x 10 Prints...$110 Exhibit Booth Digital Image 30 MB File On CD w/all Copyrights Transferred...$130 Exhibit Booth Digital Image 60 MB File On CD w/all Copyrights Transferred...$160 8 X 10 Print from any above...$ 25 Photographer by the Hour for News/Editorial Event Digital Flash Camera $85/ ½ Hr. $140/Hr. (off site add l) Digital Images on CD 2eac (min. of 50) 8 x 10 Prints from above...$ 25 **Take Photos when booth is Empty w/staff w/crowd Add l Discount of 15% Available for (6) or More Call for Details Want something else? Just call. We photograph special events, as green screen, portraits, and sponsored parties. Convention Photography by Lennie Sirmopoulos All Orders Payable in Advance Purchase Order # Cash Check V/MC AE Hard Copy Must Be Attached Booth Number Size Credit Card Number Exp. Your Name Company Exhibited Street City State Zip Phone Fax Signature *Available Only After Purchase of Original Print Add $10 Shipping in USA CA & NV Residents Add State Taxes **Booth Photographed Empty After Hours Unless Checked Above Allow 2-3 Weeks for Delivery. Show Days (714) Web/Contact: www:conventionphotographybyls.com CONVENTION PHOTOGRAPHY Prescott Avenue Tustin, CA Phone (714) Fax (714)

30 National Plant & Floral, Inc. Houston, TX January 19 22, 2012 Anaheim Convention Center custom designed arrangements DESCRIPTION / COLOR UNIT PRICE QUANTITY TOTAL SPRING FLORAL ARRANGEMENT TROPICALFLORAL ARRANGEMENT FLORAL ARRANGEMENT HEIGHT: WIDTH: or FLORAL ARRANGEMENT HEIGHT: WIDTH: TROPICAL PLANT AND BLOOMING FOLIAGE MUM PLANTS: Yellow White Lavender AZALEAS: Pink Red BROMELIAD SMALL Ivy Pothos LARGE BOSTON FERN FOOT TROPICAL PLANT FOOT TROPICAL PLANT FOOT TROPICAL PLANT CUSTOM TROPICAL PLANTS 5 FOOT TROPICAL / TOP DRESSED - SMALL IVY AND BLOOMING 6 FOOT FICUS TREE / TOP DRESSED - SMALL IVY AND BLOOMING 6 FOOT PALM / TOP DRESSED - SMALL IVY AND BLOOMING 8 FOOT - 16 FOOT TROPICAL PLANT Price on Request CONTAINERS: WHITE BLACK SUB-TOTAL DELIVERY, PICK UP & MAINTENANCE 10% GRAND TOTAL ALL LIVE GREEN MATERIAL ON RENTAL BASIS ONLY. ALL ORDERS MUST BE PAID IN FULL PRIOR TO THE CLOSE OF THE SHOW. We accept Checks, VISA, MasterCard, and American Express. Have National Plant & Floral s Designer call our booth on the following Date/Time: PAYMENT: VISA MASTERCARD AMEX CHECK CREDIT CARD #: EXP DATE: SECURITY CODE: CARDHOLDER NAME: AUTHORIZED SIGNATURE: CREDIT CARD BILLING ADDRESS: CITY: STATE: ZIP CODE # COMPANY NAME: BOOTH CONTACT: PHONE#: ( ) Confirmation Copy Statement Copy Please Remit to: P.O. BOX HOUSTON, TEXAS (713) FAX (713) exhibitorservice@nationalplantfloral.com NPF NAMM CA Booth #

31 Staff Pro Inc. Exhibitor Booth Coverage Order Form NAMM ANAHEIM CONVENTION CENTER SHOW DATES - JANUARY 19, JANUARY 22, 2012 STAFF PRO is pleased to offer high-quality EXHIBITOR BOOTH COVERAGE SERVICE for those exhibitors who desire booth coverage for their individual booths beyond the level arranged by Show Management. Please direct inquires and orders regarding this service to: STAFF PRO INC Newsboy Circle Huntington Beach, CA Tel x254 Fax dforman@staffpro.com BOOTH # Attn: Darnell E. Forman Exhibitor Information Full Payment is due on the estimated total cost of service MUST be received PRIOR to acceptance of order. Payments will be accepted in the form of: Credit Card, check or money order Completed Orders to: (Preferred) Mail Checks to: dforman@staffpro.com Staff Pro Inc Newsboy Circle Fax Completed Orders to: Huntington Beach, CA (714) Please enclose a copy of the booth order form to allow accounting department to properly allocate the payment. Complete/update your company information below. Please type or print clearly COMPANY NAME COMPANY CONTACT FOR BILLING PURPOSES STREET ADDRESS CITY STATE ZIP PHONE FAX WEB Please list below any additional onsite contacts and phone numbers: NAME/PHONE NAME/PHONE NAME/PHONE PO#: (Not Required) DEPOSITS AND PAYMENTS We understand this Booth Coverage order becomes a binding contract when accepted by Staff Pro Inc. We agree to abide by the attached Term and Conditions detailed on the 2nd page of this contract. ALL SECTIONS MUST BE COMPLETED BELOW TO PROCESS CREDIT CARD PAYMENT Full payment of the booth order fees must be received within 14 days of the faxed Exhibitor Booth Coverage Order Contract. If placed on a wait list your payment will be held. Any additions to the order will be billed to client via US Postal unless otherwise instructed on this contract. All orders submitted without a deposit will not be processed and coverage will not be provided until payment is received. VISA MC AMEX Credit Card Number : Exp. Date: Authorized Signature: Date Important: Exhibitor hereby irrevocably and unconditionally authorizes Staff Pro Inc to automatically charge Total Deposit upon acceptance of contract on or before services begin. (Print name as it appears on card) Street Address Title A $20/day communication (Radio) charge will be added to all orders. A 5% service fee will be added to all credit card orders. City State If this authorization is for a deposit, would you like Staff Pro to charge the balance due at the end of the event? Yes No, Please bill me per contract terms Zip RATES BOOTH STAFF: $29.00 per hour; applied to all orders received by January 2, BOOTH STAFF: $36.00 per hour; applied to all orders received AFTER January 2, BOOTH STAFF: $50.00 per hour, applied to all orders received on or AFTER January 9, 2012 Hours Requested: Please indicate what time you would like to have booth coverage arrive at the booth. NOTE: All coverage will have 1/2 hour added to the post time for deployment (briefing, paperwork and arriving to location on time) NOTE: Should booth staff remain until a company representative arrives onsite? Yes No Day/Date: Post Time: Day/Date: End Time: Total Hours: Day/Date: Post Time: Day/Date: End Time: Total Hours: Day/Date: Post Time: Day/Date: End Time: Total Hours: Day/Date: Post Time: Day/Date: End Time: Total Hours: Day/Date: Post Time: Day/Date: End Time: Total Hours: Day/Date: Post Time: Day/Date: End Time: Total Hours: Total Hours requested: Applied Rate: Total Due With Order:

32 A. There shall be no charge to Client when oral notice is given directly to Staff Pro s authorized representative more than fortyeight (48) hours, before the scheduled start of the event. If any event is cancelled by the Client, with less than forty-eight (48) hours notice, Client shall pay Staff Pro one-half (1/2) the amount of the estimated bill. B. It is understood and agreed between Staff Pro and the Client, that Staff Pro is not an insurer and that the rates being paid to Staff Pro for services are for a service designed to deter certain risks of loss and such rates are not necessarily related to the value of personal or real property protected. Amounts being charged by Staff Pro are insufficient to guarantee that no loss will occur, and Staff Pro makes no such warranty, implied or otherwise, that a loss will not occur or that the service supplied will avert or prevent occurrences, losses, claims or causes of action which the services are designed to help deter or avert. C. Client shall protect, indemnify, and hold harmless Staff Pro and its officers, agents, and employees, from and against any and all loss to property and/or personal injuries, not due to the negligence of Staff Pro, or its agents, servants, employees or personnel. Staff Pro shall only be liable for claims and damages caused by its own negligence and the negligence of its employees, servants and agents. Terms and Conditions J. Client shall pay Staff Pro time and one-half for work performed by Staff Pro on the following Holidays: Martin Luther King Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Year s Eve and New Year s Day. K. Payment terms are full payment in advance, unless credit arrangements have been established. If credit is extended, any invoice that remains unpaid for a period of thirty (30) days beyond the date of the invoice will be subject to a late payment charge of 1.5% per month. Client shall be liable for all reasonable costs and fees incurred in the event Staff Pro must retain an attorney, a collection agency service, or otherwise commence legal or collections proceedings to enforce collection of any invoice. L. Should a Federal or State of California mandated wage increase occur during the term of this contract Staff Pro shall increase its rates charged to the Client. The rate increase to the client will be whatever the mandated wage increase is multiplied by a factor of 1.4. This multiplier only pays the attendant burden associated with paying the employee the mandated wage increase. The rate increase does not result in additional profit for Staff Pro. BOOTH COVERAGE TIPS ON SAFEGUARDING BOOTH PROPERTY DO: D. It is expressly understood and agreed that under no circumstances will Staff Pro be responsible for the theft or other loss of Client's property not directly attributable to theft by Staff Pro personnel, agents, or servants. In no event shall the liability of Staff Pro for theft by their personnel exceed the total compensation paid by Client to Staff Pro for services rendered E. Client shall assume all risk of loss or physical damage to its plant, facility, equipment, or any other property, p occurring as a result of fire, earthquake, flood or other casualty. Client waives any right of recovery against Staff Pro for any loss or damage resulting from any such risk. F. Staff Pro will accommodate our agreed upon work order request pending your official confirmation arrival via telephone, fax, or ; coupled with a return reply by Staff Pro s sales department to validate the confirmation 14 days in advance from the event date. G. Should the actual amount due Staff Pro for services rendered exceed the estimated amount as quoted at the bottom of this Order Form, Client agrees to remit any such excess amount to Staff Pro within fifteen (15) days of receipt of the final invoice for such services. If Client has authorized use of credit card for such charges, then Client hereby authorizes Staff Pro to additionally charge the same credit card for excess amounts, and Staff Pro will so notify client along with submission of a final invoice for the actual amounts due. H. The minimum billing time for any individual is four (4) hours per person. I. This Exhibitor Booth Coverage Order agreement shall in all respects be governed, interpreted, and enforced in accordance with the laws of the State of California. The venue for any actions or proceedings arising out of this Agreement shall be in Orange County, California. 1. Try to be on site when your product is being delivered to your booth. 2. Conduct a physical inventory after your product has been delivered, noting any missing or damaged items. 3. When setting up your booth, place your products within a visible vicinity. 4. After setting up your booth, conduct a visual inventory of your product and the way in which it is displayed. 5. Store any excess product or give-aways either with the decorator or in a locked cabinet. 6. Either carry DVDs, MP3 players, Tablets and laptop computers with you, or store them in a locked cabinet. 7. Utilize overnight security storage if available. 8. Cover your displays with a tarp or other non-see-through materials; it creates a mental block to any perpetrator. 9. When arriving in the morning, go directly to your booth to prevent any early personnel from free shopping in your booth. 10. During the start of move-out, please stay with your booth until you either pack it or the official decorator brings your empties and packs it. 11. At the closing of the show, don't leave your booth immediately; spend some time in your booth until the floor clears. This is one of the premium times during which theft occurs. 12. Display your product in such a way that it is not accessible from outside your booth during the event. 13. If your booth contains a lot of valuables which are difficult to secure or time-consuming to setup or teardown on a daily basis,it is recommended that you hire your own security guard over night. The expense will be justified should you lose one item. 14. Blocking the entrance to your booth prior to leaving provides a mental barricade to any perpetrator. Use either caution tape or place chairs at the entrance. 15. Try to greet anyone that comes into your booth as this will send a signal that you are aware of their presence; this will discourage any perpetrators from attempting to steal. 16. Obtain proper insurance coverage for your goods, including transit to and from the show site. DO NOT: 1. Leave your product scattered all over your booth. 2. Forget to account for your product when it is delivered to your booth. 3. Put any valuables in areas with easy access. 4. Leave immediately after event closing or move-out begins. 5. Leave electronic equipment on tables, shelves, or in other areas without securing it during non-event hours. 6. Leave your booth unattended to go shopping on the floor during event time. 7. Allow yourself to become less aware of persons approaching or leaving your booth during the event. 8. Leave purses or briefcases on tables near the entrance of the booth or in an unattended blind spot. 9. Leave any prototype product unsecured in your booth. 10. Leave your bill of lading unattended in your booth. 11. Secure any purses, briefcases, or valuables behind drapes or underneath tables. This is the first place that any perpetrator will be targeting. 12. Leave your booth unattended during lunch time. Try to work out a schedule between you and your co-workers on how to stagger your lunches. STAFF PRO INC: IN WITNESS WHEREOF, the undersigned have executed this Agreement as of the date written below. CLIENT: By: By: Title: Title: Date: Date:

33 Smart City-004NT 6/24/11 Company Name Billing Name Billing Address City, State / Country, Zip Smart City 5795 W. Badura Ave, Suite 110 Las Vegas, Nevada (Fax) Booth / Room If a show directory is published, do you want your company name and assigned numbers listed? Yes No Show Dates: 1 / 19 / 12 To 1 / 22 / 12 Incentive Order Deadline: 12 / 30 / 11 Contact Telephone Number Fax Number ( ) - ( ) - Credit Card Number: AMX MC Visa Expire Date (MM / YY): Sec Code: / Print Card Holder Name: Card Holder Signature and/or Acceptance of T s & C s: Important! Review Product Overview / Glossary literature to assure the services you have selected will provide the functionality for any application(s) you will be utilizing. View complete descriptions of Services and Terms & Conditions at smartcitynetworks.com/facilities/locations.aspx. Please call if assistance is needed. Note Cancellation Policy Specifics Terms & Conditions item #13 This document, page / thumbnail 2. Description of Service Type QTY Incentive Base Total 1. Internet Networking Services: ( 10 / 100 Base - T ) a. NetPremium (Shared Ethernet Service, 1 Static Public IP address) SE $ 1,195 $ 1,495 b. Additional Public IP Address / Device (NetPremium) - Max 10 addl allowed IA-SP $ 150 $ 185 c. NetStandard (Shared EtherNAT Service, 1 Static Private IP address) NE $ 995 $ 1,245 d. Additional Private IP Address / Device (NetStandard) - Max 10 addl allowed IA-SN $ 125 $ 155 e. NetBasic (Shared up to 512K /1.5M )(1 Private DHCP IP, 1/Device) - Limited Qty BE-1.5 $ 795 $ 995 f. NetExpress (Shared up to 256K /512K )(1 Private DHCP IP, 1/Device)-Limited Qty BE-512 $ 595 $ 745 g. NetDedicated (Dedicated 1.54 Mbps w/5 IP addresses) - No addl IP s available TS $ 3,495 $ 4,370 h. NetDedicated Plus (Dedicated 3 Mbps w/29 IP addresses) TS-03 $ 5,900 $ 7, Internet Networking Services: Equipment a. Switch / Hub Rental (8 Port) 10 / 100 Base -T SW08 $ 150 $ 185 b. Switch / Hub Rental (24 Port) 10 / 100 Base -T SW24 $ 225 $ 280 c. Patch Cable (up to 50 ) Cat 5e PC $ 50 $ Voice Services: PBX Service Dial 9 for an outside line a. Single Line (no Instrument) (unrestricted long distance) LO $ 275 $ 345 b. Multi-Line Phone w / 1 main Number & 1 rollover line (unrestricted LD) ML $ 415 $ Voice Services: Dedicated Line ( Direct line do not dial 9 ) a. Dedicated Line - (no Instrument) (unrestricted) - Limited Quantity DL $ 395 $ Voice Services: Special Services a. Telephone Instrument (Single Line, Touchtone) upon request SL / DI b. Long Distance Restrictions (Credit Card / Intl Restriction ) upon request CC / IR 6. Special Line Services (For 3 rd Party Circuit Extensions - Must order circuit from local Bell Co or Other Provider) a. Analog Extended Pots line from Demarc to Booth DP $ 200 $ 250 b. ISDN BRI Extended circuit from Demarc to Booth IS $ 400 $ 500 c. T-1 Extended Data / Telco circuit from Demarc to Booth (See T&C 8) T2 / T1 $ 2,000 $ 2,500 d. DS-3 Extended circuit from Demarc to Booth (See T&C 8) T3 $ 9,000 $ 11,250 e. Labor / Floor Work - Fee per hour (See T&C 1) FW $ 125 $ 125 f. DSL Extended circuit from Demarc to Booth (Not Available) HL (Call if any questions) g. Point-to-Point / Special Engineering / VPN / Web Casting (See T&C 1) VP / MI (Call for quote) 7. Special Quote Attachment A or SOW (if applicable) MI (Call for quote) 8. Move - In / On - Site order fee (if ordering service after show move-in has started). ( 20% ) x ( Base Price ) 9. Distance Fee of $500 Internet / $100 Telephone for each line outside the convention venue. x (number of lines) SUBTOTAL Unused portions of deposits returned with final billing. ESTIMATED 10% TAX / FEES DEPOSIT = SUBTOTAL x 10% TOTAL PAYMENT MUST ACCOMPANY ORDER. Credit Card users may fax order to GRAND TOTAL *** Incentive Price applies to orders received With Payment 14 days prior to the 1 st day of show move-in. *** FOR SMART CITY USE: Payment Rec d (Amount): Customer No: ORDER ON LINE: INTERNET - NETWORK / TELEPHONE SERVICE CONTRACT

34 Smart City-004NT 6/24/11 ANA Telephone & Internet / Network Services Terms and Conditions / Payment Options 1. Smart City is the exclusive provider and installer of all Voice, Data and Network services (wired and wireless) including communications cabling. This includes all cabling to meeting rooms, booths, within booths (under carpet and flooring), fiber optic, twisted pair (Category 3, 5 and 6), coaxial and all other data and telecommunications related cabling. 2. The use of the network connection(s) provided by Smart City may be used only by the directors, officers and employees of the Company, its guests, its agents and consultants while performing service for the Company and cannot be resold or distributed to other companies or individuals. 3. All devices for which Smart City directly or indirectly provides Internet / Network connectivity must pay a device charge or purchase a Smart City assigned IP address. 4. Incentive Price applies when a completed order with payment is received no later than 14 days prior to the first day of show move-in. Base Price applies to (a) all orders received from One (1) to Thirteen (13) days before show move-in has started or (b) orders received on or before the 14 day Incentive Deadline without payment (c) orders placed on site or after show move-in has started will be at Base Price plus an additional 20% X Base Price. 5. Internet / Network 10 / 100 Mbps, half / full-duplex, auto-sensing Ethernet access to our backbone, with shared or dedicated Internet access up to 512 Kbps or greater (depending on service ordered) via an RJ-45 jack, is provided for each connection ordered. 6. Shared Internet Services Specific: Routers, Streaming Applications, VoIP, DHCP, NAT or Proxy Servers are not allowed with any of our shared Internet / Network services. This includes, but is not limited to, NetPremium, NetStandard, NetBasic, and NetExpress. Smart City can engineer a custom dedicated network(s) to accommodate such special requests. Please call for quote. 7. Rates listed include a single IP address, standard installation to the booth in the most convenient manner and does not include computer equipment, NIC card, TCP / IP software or power to the booth. 8. Limited Availability: T-1 / DS-3 and other special circuit orders must be placed 45 days prior to show move-in date due to limited availability and to avoid additional charges. 9. Wireless Specific: (a) Smart City is the exclusive provider of voice, wired and wireless data service(s) for the Facility. Wireless Devices not authorized by Smart City are strictly prohibited. Customer(s) that desire to showcase their wireless products must contact Smart City 21 days in advance of show move-in to investigate the potential of Smart City engineering a customized cohesive network to operate without interference to other Customer(s), (applicable charges may apply). (b) The use of any wireless device that interferes with the facility s 2.5 / 5.8 GHz wireless data frequency range is prohibited and subject to disconnection at the Customer expense. 10. Unless otherwise directed, Smart City is authorized to cut floor coverings to permit installation of service. 11. Internet Performance Disclaimer: Smart City does not guarantee the performance, routing, or throughput; either expressed or implied, of any data circuit(s) connectivity with regards to the Internet and / or Internet backbone(s) beyond the Facility. 12. Only Smart City personnel are authorized to modify system wiring or cabling. Material and equipment furnished by Smart City for this service contract shall remain the property of Smart City. 13. CANCELLATION There is a minimum $150 or 10% Cancellation fee (whichever is greater). Cancellations must be in writing. Additional cancellation charges will apply for orders that have already incurred processing, labor, material, and / or engineering costs. Some broadband services and special circuits cannot be cancelled once ordered and will incur full charges listed / quoted. Credit will not be given for service(s) installed and not used. 14. Service problems must be reported to the Smart City Service Desk. Service claims will not be considered unless filed in writing by Customer prior to close of show. 15. Any additional cost incurred by SMART CITY to: 1) assist in trouble diagnosis or problem resolution found not to be the fault of SMART CITY or 2) collect information required to complete the installation that customer fails to provide (i.e. floor plans or special circuit numbers) may be billed to the Customer at the prevailing rate. 16. Equipment Management: (a) Customers should pick up hubs, wireless devices, telephone instruments and other rental equipment at the Smart City Service Desk. (b) The Customer will be fully responsible for the protection and safekeeping of rental equipment and will be responsible for returning all rental equipment to the Smart City Service Desk within one (1) hour following close of the show. 17. The prices listed on this contract do not include Federal, State, Local or Other Taxes and Tax surcharges. Taxes / Tax surcharges will be included on your final bill. Federal Tax ID is NOTE: THE CUSTOMER IS RESPONSIBLE FOR ALL INTERNATIONAL LONG DISTANCE AND OTHER APPLICABLE CHARGES AGAINST ASSIGNED TELEPHONE NUMBER(S) 19. All Single Line, Multi-Line, and Dedicated Line Telephone services include Directory Assistance, Information, 0+, Operator assisted, 1-800, 950, credit card type call usage and unlimited Domestic Long Distance. International Call charges will apply. 20. Long Distance (International Calls) and Line Restrictions: (a) Credit Card restriction will only allow Local, and Credit Card calling. Intl restriction will block all International calling but allow all other type calls. (b) All lines will be blocked from 976 and 900 dialing unless otherwise requested. Additional deposits may be applicable. (c) Smart City will provide a detailed listing of all toll / billable type calls made from applicable services. Additional LD deposits required for Intl companies. 21. A per line move fee starting at $100 (Telephone), $200 (Internet) may apply to relocate the line(s) after it is installed. 22. Prices are based upon current rates and are subject to change without notice. (1) All Customer contracts and agreements are solely between SMART CITY and the prospective Customer; (2) SMART CITY is not the employee, agent or partner of the Facility; (3) The Facility is not a party to, nor shall it have any obligations or liabilities whatsoever to any Customer, under any Customer Contract including without limitation, the obligation to provide any of the services covered by such Customer Contract; (4) No representations or warranties are being made by the Facility with respect to any Customer Contract or any Communications Services; (5) The right of the Customer to receive any Communications Service will be terminated if this Agreement is terminated for any reason provided therein; and the Facility will have no obligation to continue providing such service unless the Facility elects in its sole discretion to continue to provide such services itself or through a third party; (6) The provisions of the Customer Contract are separate and independent from the provisions of the Customer s lease space in the building and shall not affect the Customer s obligations under such lease and without limiting the foregoing, in no event shall any default by SMART CITY under the Customer Contract or any failure with respect to any Communications Services have any effect on any Customer s obligations to the Facility under any lease or any other occupancy agreement between such Customer and the Facility. 23. A valid Credit Card number with signature MUST be on file regardless of payment method. For your convenience we will use this authorization to charge your credit card for any additional amounts incurred. 24. Smart City accepts payments in US dollars, Checks drawn on a US bank, Wire Transfers or the following Credit Cards: (Amex, MasterCard, Visa,). Make all checks payable to: Smart City. 25. Due to the cost of processing checks, any refunds due in the amount of $10.00 or less will not be refunded except upon written request. Mail or Fax Completed Orders with Payment and Floor Plan To SMART CITY 5795 W. BADURA AVENUE, SUITE 110 LAS VEGAS, NEVADA (888) FAX (702) Customer Acceptance of All Smart City Terms and Conditions / Attachments: With execution of this document the Customer hereby authorizes Smart City to provide services as requested herein, is authorized to request such services and acknowledges full and complete understanding of the Terms and Conditions and Attachments contained herein & Website. Print Authorized Name Authorized Signature Date FOR SMART CITY USE: Payment Rec d (Amount): Customer No: ORDER ON LINE: *** Tipping is not permitted. Any request from personnel for gratuities should be reported to Management immediately. ***

35 Network Security Declaration Center: Anaheim CC (004) - CA Company Name: Show: The NAMM Show 2012 Booth / Room #: Customer / Ref #: The Network Security Policy implemented for this Facility requires Customer(s) adherence to several necessary precautions in order for Smart City to maintain a healthy, viable network for all Customers. This declaration of compliance with the security requirements as noted herein is an acknowledgement of Smart City s filtering policies and must be completed, signed by an authorized Customer representative and mailed or faxed to Smart City prior to the requested network service(s) being activated for Customer s usage. Network Security Policy: Smart City requires that all devices directly or indirectly accessing Smart City s network(s) have the latest virus scan software, Windows security updates, system patches, and any other technological precautions necessary to protect the Customer(s) and others from viruses, malicious programs, and other disruptive applications. Any device(s) which adversely impacts Smart City s network(s) may cause service interruptions to Customer(s) which can lead to disconnection of the Customer s equipment from the network(s), with or without prior notice at Smart City s sole discretion. The device(s) in question will remain disconnected until all issues are adequately resolved. All charges will apply and no refunds will be given. Additional charges may apply for trouble diagnosis and / or problem resolution. Smart City has implemented filtering policies on all Internet routers. These filters block all inbound Internet Control Message Protocol (ICMP) -- Ping, Traceroute, etc. -- destined to any Smart City Network(s). Smart City understands that Ping and Traceroute are valuable troubleshooting tools; therefore Smart City s Policy does allow ICMP (Ping & Traceroute) packets sourced from any Smart City network(s). Further, to avoid infection by common Internet worms (Nachi, MSBlaster, LoveSAN, etc.), Smart City has implemented similar filters on the following TCP and UDP port numbers: UDP 137, 138, 402, 1434 and TCP 135, 139, 402, 445, Customers requiring inbound or outbound access to any of the filtered ports, should contact a Smart City customer service representative in advance of the event with details of the specific requirements so that Smart City may consider the potential of a customized alternative. Each Customer s business is important to Smart City and with advanced and timely notification of a Customer s needs we are confident that we can provide network services that perform as expected for all clients. *** Please inform all show site personnel about the importance of Smart City s Network Security compliance issues *** *** Services are activated after Smart City is in receipt of this signed declaration of compliance with our network security requirements *** Device(s) Operating System: Total # of Devices: Type of Anti-Virus Software Installed: Norton McAfee Other: Virus Scan Last Updated - Date: / / Security Updates Last Performed - Date: / / Are You Renting Computers? Yes No Rental Company Name: Rental Company Contact: Contact Number: With execution of this document the Customer hereby attests that Customer provided equipment, which will be connected to Smart City s network(s) at the above noted Facility and Show / Event has been properly protected, contains anti-virus software, and the latest patches and security updates have been installed. Customer(s) also accepts the responsibility for the performance of Customer s equipment and understands the conditions placed on service delivery by this document as well as the potential that additional charges may be incurred should Customer s equipment be found to adversely impact Smart City s network(s) performance. The Customer acknowledges that this Network Security Declaration is part of the Customer Contract allowing Smart City to provide requested service(s) and is subject to change without notice. Signature Printed Name Date Title 5795 W. Badura Ave, Suite 110 Las Vegas Nevada (888) (702) Fax (702)

36 Floor Plan Communications Cable Center: Anaheim CC (004) - CA Company Name: Show: The NAMM Show 2012 Booth / Room #: Customer / Ref #: Voice and Data communications cabling. Smart City is the exclusive installer of Voice and Data communications cabling. Smart City provides cabling to booths, within booths (under carpet and flooring) and from booth-to-booth. Fiber Optic, twisted pair (Category 3, 5 and 6), coaxial and all other data and telecommunication cable fall under Smart City s area of expertise. IMPORTANT!! Prior to installation of service, a complete floor plan is required. Please utilize this grid should you not have your own floor plan to send us. You may use a different floor plan for each service group (Telephone, Internet, etc.) or combine all services on one floor plan. For a floor plan to be considered complete it must include all the information listed below (Main Distribution Location MDL, designated location of items within the booth, surrounding booths, scale-length and width). Adjacent Booth or Aisle# Adjacent Booth or Aisle# Adjacent Booth or Aisle# Adjacent Booth or Aisle# X = Main Distribution Location (MDL) The originating line(s) for service, whether from overhead, a floor pocket or a column, will be delivered to a MDL before being distributed within your booth. Example: Storage area, back of booth, etc. (unless specified, the default for the MDL will be the back of the booth or at Smart City s discretion, the most convenient location). All distribution of services to their final destination within the booth will originate from the MDL. A per line move fee will apply to relocate services within your booth after they have been engineered and / or installed. T = Location of Telephones, Fax lines or other telecommunications equipment T. I / H / PC / C = Location of primary Internet Service I, Hubs H, Patch Cables PC and / or Computers C. For Smart City to perform your floor work, you will need to indicate the location of each item you want cabled. Make sure to order your floor work, hubs, and patch cables early and in advance of the show moving in. Orientation = The Booth or Aisle # s surrounding your booth. A minimum of one surrounding Booth or Aisle # is required (two or more would be more helpful) for Smart City to accurately install your services. Size = Booth dimensions (example 10x10). Scale = 1 Box is equal to ft W. Badura Ave, Suite 110 Las Vegas Nevada (888) (702) Fax (702)

37 Company Name Smart City 5795 W. Badura Ave, Suite 110 Las Vegas, Nevada (Fax) Booth / Room Billing Name Billing Address City, State / Country, Zip If a show directory is published, do you want your company name and assigned numbers listed? Yes No Show Dates: 1 / 19 / 12 To 1 / 22 / 12 Incentive Order Deadline: 12 / 30 / 11 Contact Notes: 1. For your convenience we will use this authorization to charge your credit card for any additional amounts incurred. 2. Smart City Network s Federal ID is Smart City accepts payment in US dollars, Checks drawn on a US bank or the following credit cards: (AMEX, VISA, MC). Make all checks payable to: Smart City. Telephone Number ( ) - Fax Number ( ) - Credit Card Number: AMX MC Visa Expire Date (MM / YY): Sec Code: / Important! Please Note Cancellation Policy Specifics Terms & Conditions item #12 This document, page / thumbnail 2. Print Card Holder Name: Card Holder Signature and/or Acceptance of T s & C s: Description of Service Type QTY ( Price + Deposit ) Total 1. Standard Cable TV Services a. Basic Cable TV Service (One Cable TV drop is provided with each service ordered) b. Digital Premium Cable TV Service (A refundable deposit for each Digital Converter is required for each service ordered) c. HDTV Cable TV Service (A refundable deposit for each Cable Modem is required for each service ordered) 2. Special Services CTV-B ( $ 250 ) CTV-D ( $ $ 150 ) CTV-H ( $ $ 150 ) a. Labor / Floor Work Fee per hour FW ( $ 125 ) b. Special Quote Attachment A or SOW (if applicable) MI (Call for quote) 3. Expedite Charge $75 per Line (if ordered less than 14 days prior to 1 st day of show move-in) x (number of lines) 4. On Site / Move In order fee of $150 per line (if ordering service after show move-in has started) x (number of lines) 5. Distance Fee of $500 minimum for each line outside the convention venue. ( $ 500 ) x (number of lines) SUBTOTAL Unused portions of deposits returned with final billing. ESTIMATED 10% TAX / FEES DEPOSIT = SUBTOTAL x 10% TOTAL PAYMENT MUST ACCOMPANY ORDER. Credit Card users may fax order to GRAND TOTAL 4. Installations are due 24 hours prior to show opening 5. Attach any required additional floor plans / diagrams. 6. Rates include bringing the service as listed, to the booth in the most convenient manner and does not include any other Cable TV specific equipment or power to the booth. ****** Credit card authorization must be on file for all Services and applicable Taxes / Fees. ****** CABLE TV SERVICE CONTRACT Customer Acceptance of Terms and Conditions: Date: Smart City-04TV 8/11/11 Indicate location in Booth With an X. Aisle # Island Aisle # Aisle # Standard Important!! Aisle # Include floor plan w/orientation. A move fee starting at $ 200 per line may apply to relocate the circuit after it is installed. FOR SMART CITY USE: Special Instructions: Type of Service: Exhibitor No Payment Rec d: CSR: Date: / /