Commercial Hospitality and Institutions Programming Change Request Instructions

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1 Commercial Hospitality and Institutions Programming Change Request Instructions Hospitality and Institutions: DIRECTV programming that is provided to hotel, motel, dormitory or assisted living type facilities with multiple subscriber units. To subscribe, please complete the following: 1 2 Read the enclosed materials, review subscriber unit definitions, and then choose the programming you wish to add or delete. When adding or deleting channels to a package you are all ready subscribe to write existing package in the package field and the price per unit. Install and test all receivers using the DIRECTV installation test channels (100 and 493). Make sure that the following installation steps have been completed: A dedicated receiver (IRD) is required for each channel selected, as indicated on the Equipment Information Form. A DIRECTV dish antenna must be installed and connected to all receivers and the dish positioned properly. All DIRECTV System access cards must be seated in their assigned receivers for the appropriate service. 3 Forward the completed paperwork to DIRECTV: Commercial Hospitality and Institutions Programming Change Request Forms (Page 5-6) Hotel Hotel, Motel, Resort and Inn, etc. Total number of guest rooms Health Care Dormitory Recreation Hospital, Nursing Home, Assisted Living, Long Term Care Facility, Medical Clinics and Dialysis Clinics College, University, Convent or other dormitory housing setting Marinas, Mobile Home Parks, Camp Grounds, and RV Parks Total number of televisions on premises in patient rooms Total number of cable drops connected to DIRECTV System network Total number of cable drops connected to DIRECTV System network Prison Prisons and Correctional Facilities Total number of cable drops connected to DIRECTV System network Send to: FAX: NOTE: DIRECTV will verify that all required paperwork is accurate and complete. Once complete paperwork is received, your account will be activated within 24 hours. If you have any questions, please call us at AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, DIRECTV and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

2 Hospitality and Institutions Programming Rate Card Access to DIRECTV HD programming requires a DIRECTV HD Receiver, HD television equipment and an HD Access fee of $1.00 per room per month. HD access fee is required in order to receive ANY HD channel within any package. PURCHASING GUIDELINES: All rates are per Subscriber Unit* per month with a minimum of $25 in programming services**. New properties with less than 20 units will be charged a small property fee of $25.99 per month. The small property fee will not be counted towards the $25 programming minimum. Charges must be based on 100% of the subscriber units at all times. The property does not have to display all feeds or channels in a package. Blackout restrictions and other conditions apply to sports programming. All programming and pricing subject to change. 55+ FAMILY TM Package Get 55+ channels with over 15 in HD to fit many of your programming needs. This package includes popular channels such as Disney, Food Network, HLN and Weather Channel. America s Auction Aqui 2 BabyFirstTV 1 Boomerang Christian Television Network (CTN) 2 Discovery Family Channel DIY Network HD Free Speech TV GEB America 1 Gem Shopping Network BASE PACKAGES: Jewish Life TV 1 Nicktoons $2.49 Science HD Sprout The Weather Channel HD Trinity Broadcasting Network UP Uplift SELECT TM Package Includes 90+ channels and over 55 in HD. A great value package with a mix of news and entertainment. $5.50 America s Auction Network Aqui 2 1 AXS TV BabyFirstTV 1 BBC America HD BET HD Cartoon Network (East) HD Cartoon Network (West) Celebrity Shopping HD CMT HD 2 CTN DIRECTV Cinema Screening Room Discovery HD Disney Junior HD E! HD FOX Business Network HD Free Speech TV 1 FX HD FXX HD Galavisión HD GEB America 1 GEM Shopping Network Hallmark Movies & Mysteries HISTORY HD 1 Jewish Life TV 1 Lifetime Television HD Liquidation Channel MAVTV MTV2 HD Ovation HD pivot ReelzChannel HD Spike TV HD Syfy HD Turner Classic Movies HD The Learning Channel HD Trinity Broadcasting Network (TBN) Tru TV HD Univision East HD Uplift 1 USA Network HD 1 *Subscriber Units are defined as follows: Hotel/Motel: Total number of available rooms; Hospital: Total number of televisions in patient s rooms on premises; Dormitory, All Others: Total number of cable drops connected to delivery system. **$25 minimum not required for activation of Local. 1 This channel requires HD equipment and Advanced Receiver-HD. Please call for more information. 2 This channel requires a DIRECTV Multi-Satellite System. Please call for more information AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

3 BASE PACKAGES (CONT.) ENTERTAINMENT TM Package Features 95+ channels and includes popular sports programming such as ESPN, ESPNews, ESPN2 and ESPNU. Plus over 50 channels in crystal clear HD. America s Auction Network Aqui 2 AXS TV BabyFirstTV 1 BBC America HD BET HD Cartoon Network (East) HD Cartoon Network (West) Christian Television Network (CTN) CMT HD 2 DIRECTV CINEMA Screening Room Discovery HD America s Auction Network American Heroes Aqui 1 ASPiRE 1 AXS TV BabyFirstTV TM BBC America HD BBC World News BET HD BTN (Big Ten Network) HD Cartoon Network (East) HD Cartoon Network (West) CBS Sports Network HD Celebrity Shopping HD Centric CMT HD CNBC World Comedy TV HD Cooking Channel HD 2 CTN Destination America HD DIRECTV Cinema Screening Room DIRECTV HD SPORTSMIX Discovery HD Discovery Family Channel Discovery Life Disney Junior HD E! Entertainment Television HD ESPN HD ESPN2 HD ESPNews HD ESPNU HD FOX Sports 1 HD Free Speech TV FX HD FXX HD Galavision HD GEB America 1 GEM Shopping Network Hallmark Movies and Mysteries History Channel HD XTRA TM Package Premium package with 150+ channels and over 90 in HD. Includes comprehensive sports programming such as CBS Sports Network, ESPN channels, FOX Sports, Golf Channel, MLB Network, NBA TV, NBC Sports Network, NFL Network and NHL Network. Disney Junior HD DIY Network HD E! HD ESPN HD ESPN2 HD ESPNews HD ESPNU HD FM FOX Business Network HD FOX Sports 1 HD FOX Sports 2 HD Free Speech TV 1 Fuse Fusion HD FX HD FX Movie Channel FXX HD fyi HD GEB America GEM Shopping Network Golf Channel HD Great American Country (GAC) GSN HISTORY HD IFC HD Jewish Life TV 1 Lifetime Television HD Liquidation Channel MAVTV MTV 2 HD Ovation HD ION (East) HD ION (West) HD Jewish Life TV Justice Central 1 HD Lifetime Television HD Liquidation Channel LMN HD Logo MAVTV MLB Network HD MTV2 HD MTV Classic HD Nat Geo Wild HD NBA TV HD NBC Sports Network HD NBC Universo 2 NFL Network HD NHL Network HD Nicktoons Olympic Channel Ovation HD Oprah Winfrey Network (OWN) HD Oxygen POP ReelzChannel HD Spike TV HD Syfy HD Turner Classic Movies HD The Learning Channel HD Trinity Broadcasting Network Tru TV HD Univision East HD Uplift USA Network HD Now available: Big Ten Network a-la-carte free with Entertainment Package. $6.99 University Rate: $4.05 $11.99 ReelzChannel HD Revolt 1 HD Science HD SEC Network HD Spike TV HD Spectrum SportsNet Sportsman Channel Sprout SundanceTV HD Syfy HD Turner Classic Movies HD Tennis Channel HD The Learning Channel HD Travel Channel HD Trinity Broadcasting Network (TBN) Tru TV HD TV One TVG UniMás 2 Univision East HD UP Uplift 2 USA Network HD The Weather Channel HD WGN America HD Plus In-Market RSN(s) HD where available *Subscriber Units are defined as follows: Hotel/Motel: Total number of available rooms; Hospital: Total number of televisions in patient s rooms on premises; Dormitory, All Others: Total number of cable drops connected to delivery system. **$25 minimum not required for activation of Local. 1 This channel requires HD equipment and Advanced Receiver-HD. Please call for more information. 2 This channel requires a DIRECTV Multi-Satellite System. Please call for more information. HD channels vary based on package selection AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

4 ADD-ON PACKAGES: ENTERTAINMENT Bridge Pack HD CNBC World GSN ION Television (East) HD ION Television (West) LMN HD POP Travel Channel HD The Weather Channel HD UP $0.37 FAMILY EXTRA PACK HD American Heroes Cartoon Network (E/W) HD A collection of television s most popular channels that will appeal to every age and interest. Destination America HD Discovery Channel HD FYI GSN Hallmark Movies and Mysteries History Channel HD Lifetime HD LMN HD Oxygen SyFy HD TLC HD Travel Channel HD USA HD $2.19 Sports Package HD $0.90 A special group of popular sports channels all in HD. CBS Sports Network HD Golf Channel HD NBC Sports Network HD NFL Network HD HD Business Package HD Crime & Investigation HD Hallmark Movies & Mysteries HDNet Movies HD Enhance your HD experience with a special group of HD-only channels. MGMHD HD MTV Live HD Shorts HD Sony Movie Channel HD Smithsonian HD Universal HD FAMILY Favorites Package HD American Heroes 1 AXS Includes a collection of great channels that will appeal to all ages. Destination America HD Discovery Channel HD Discovery Family Channel Discovery Life $0.89 Oprah Winfrey Network (OWN) HD TLC HD HD 1 Great ENTERTAINMENT Package HD Lifetime HD MTV2 HD This package showcases popular music and entertainment channels. $0.55 Facts & Fantasy Package HD A world of science fiction fused with reality. E! Entertainment Television HD Syfy HD tru TV HD Business Networks Package HD A group of essential business networks, featuring up-to-minute news. Bloomberg Television FOX Business Network HD Adventure Package HD Embark on a round-the-world expedition without leaving the room. Cooking Channel HD DIY Network HD Nat Geo Wild Outdoor Channel Music Extra Package HD Great entertainment channels featuring programming for music lovers of all ages. CMT HD Fuse Great American Country (GAC) Spike TV HD Education Package HD A special group of popular educational channels. fyi HD History Channel HD Viceland HD Science HD $0.30 $0.58 $0.58 $0.40 $0.10 Local HD Includes all local channels available in your market. Requires subscription to FAMILY, SELECT, ENTERTAINMENT or XTRA base package. 1 This channel requires HD equipment and Advanced Receiver-HD. Please call for more information. 2 This channel requires a DIRECTV Multi-Satellite System. Please call for more information AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

5 QUALIFIED PREMIUM SERVICE PACKAGES HBO & Cinemax Package HD up to 19 channels with HD Access 5StarMax ActionMax Cinemáx Cinemax East HD Cinemax West HD HBO East HD HBO West HD HBO 2 East HD HBO 2 West HD HBO Comedy HBO Family East HD HBO Family West HBO Latino HD HBO Signature HD HBO Zone MoreMAX HD MovieMAX HD ThrillerMax $2.75 HBO Package HD up to 10 channels with HD Access HBO East HD HBO West HD HBO 2 East HD HBO 2 West HD HBO Comedy HBO Family East HD HBO Family West HBO Latino HD HBO Signature HD HBO Zone $2.75 SHOWTIME / THE MOVIE CHANNEL / FLIX Triple Play HD up to 12 channels with HD Access FLIX SHOWTIME East HD SHOWTIME West HD SHOWTIME 2 HD SHOWTIME Showcase HD SHOWTIME Extreme HD SHOWTIME Beyond HD SHOWTIME Next SHOWTIME Women The Movie Channel East HD The Movie Channel West TMC Xtra $2.50 STARZ SUPER Pack HD up to 13 channels with HD Access STARZ ENCORE East HD STARZ ENCORE West STARZ ENCORE Action HD STARZ ENCORE Black STARZ Encore + 6 Themes (7 channels) STARZ Encore + 3 Themes (4 channels) STARZ Encore + 1 Theme (2 channels) STARZ Encore STARZ ENCORE Classic STARZ ENCORE Suspense STARZ ENCORE Family STARZ ENCORE Westerns STARZ East HD STARZ West HD STARZ Edge HD STARZ InBlack Encore Theme : Action, Black, Classic, Suspense, Family and Westerns. Requires subscription to FAMILY, SELECT, ENTERTAINMENT or XTRA base package. STARZ Cinema STARZ Comedy STARZ Kids & Family $1.75 $1.95 $1.35 $0.95 $0.75 ADD ON PROGRAMMING ADD ON PROGRAMMING, History HD, Oprah Winfrey Network (OWN) $0.35 BBC America HD $0.20 BET HD, GSN $0.15, IFC HD, WE: Women s Entertainment $0.35 BTN (Big Ten Network) HD $0.25 and 2 $0.08 CBS Sports Network HD $0.15,, $0.75 ESPN Deportes $0.35 FOX Soccer Plus HD $0.20 FOX Sports 1 HD $0.30 FOX Sports 2 HD $0.20 FX HD $0.30 FX Movie Channel $1.00 Golf Channel HD $0.27 GolTV $0.20,, Travel Channel HD $0.15 Logo $0.15 Longhorn Network HD $0.99 MLB Network HD $0.40 NBA TV HD $0.35 NBC Sports Network HD $0.40 NFL Network HD $0.45 NHL Network HD $0.25 Nicktoons, Nick Jr HD, and Sprout $0.30 Oxygen Channel $0.15 SEC Network HD $1.55 Sportsman Channel $0.15 HD $0.35 Tennis Channel HD $0.25 Turner Classic Movies (TCM) HD $0.55, Lifetime Movie Network HD and $0.35 The TVG $0.15 WGN America HD $0.22 Requires subscription to FAMILY, SELECT, ENTERTAINMENT or XTRA base package AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

6 Music No commercials, no DJ interruptions. Kickin Country. Smooth Soul. Rock n Roll. Latin rhythms. With over 80 music channels from a wide array of genres, there s a beat for every business with SonicTap music. Requires DIRECTV Multi-Satellite System. Service automatically renews. Alternative: Coffeehouse Rock Alternative: Flashback/New Wave Bluegrass: Bluegrass Classic Rock Workout Classic Rock: Classic Hits Blend Classical: Light Classical Classical: Symphonic Country: Hit Country Country: Honky Tonk Tavern Country: Modern Country Country: Red, Rock and Blues Country: Traditional Country Dance: Dance Dance: Retro Disco Dance: SubTerranean Familiar Favorites Folk: Folk Rock Great Standards Groove Lounge Health & Fitness: New Age Health & Fitness: Zen Holiday & Happenings Instrumental: Beautiful Instrumentals International: Reggae Irish Italian Bistro Blend Italian Contemporary Jazz Jazz: Big Band/Swing Jazz: Classic Jazz Vocal Band Jazz: Smooth Jazz Latin: Bailamos! Metro Blend Modern Workout Oldies: 60 s Revolution Oldies: 70 s Hits Oldies: 80 s Hits Oldies: Malt Shop Oldies Piano Pop/Adult Contemporary: 90 s Hits Pop/Adult Contemporary: Adult Contemoprary Pop/Adult Contemporary: Hottest Hits Pop/Adult Contemporary: Love Songs Pop/Adult Contemporary: Y2K Hits Pop/Adult: Today s Hits PUMP! Rat Pack Religious: Gospel Glory Religious: Hallelujah Religious: The Spirit Rock: Adult Alternative Rock: Alternative Rock: Classic Rock Rock: College Rock Rock: Full Metal Jacket Rock: Hair Guitar Rock: Ink d Rock: Reality Bites Rock: Soft Hits Rock: Spike Sonic Tap: Carnaval Brasileiro Sonic Tap: Fiesta Tropical Sonic Tap: Hurbano Sonic Tap: Latin Hits Sonic Tap: Latin Jazz Sonic Tap: Mariachi Sonic Tap: Music of the Americas Sonic Tap: Regional Mexican Sonic Tap: Rock en Espanol Sonic Tap: Salsa Specialty: 8-Tracks Specialty: Be-Tween Specialty: Blues Specialty: The Playground Standards: Showtunes Standards: Silver Screen Standards: Singers-Songwriters Tranquility Urban: Classic R&B Urban: Hot Jamz (Hip Hop) Urban: Hype Urban: Old School Funk Urban: Silky Soul Urban: The Boombox Contains explicit lyrics REGIONAL SPORTS NETWORKS (ZIP code confirmation required) Altitude Sports HD $0.99 CBS Sports Network $0.15 Comcast SportsNet California HD $0.99 Comcast SportsNet Chicago HD $0.99 FOX Sports Southeast only available in certain areas of the U.S. $0.99 In-Market Regional Sports Network HD package - where available: $1.59 TVG Sportsman NHL Network HD MSG $0.49 MSG+ AT&T SPORTS Southwest HD $0.99 Sports Time Ohio HD $0.99 SportsNet New York HD $0.99 Time Warner Cable SportsNet HD and Time Warner Cable Deportes HD : In Market $1.75 YES Network HD : In Market Available to viewers in NY, CT, and portions of NJ and PA $1.75 Out of Market: $1.50 $0.30 PER MONTH EN ESPAÑOL ADD-ON PACKAGES En Español Antena 3, Azteca, Bandamax, bein SPORTS en español, Canal 22 Internacional, Caracol TV, Centroamérica TV, Cine Estelar, Cine Mexicano, Cine Nostalgia, Cine Sony, Cinelatino, CNN En Español, De Pelicula, De Pelicula Clásico, Discovery En Español, Discovery Familia, Ecuador TV, Ecuavisa Internacional, ESPN Deportes, estudio5, FOROtv, FOXlife, GolTV, History En Español, HOLA! TV, IVC Net, MegaTV, Mexicanal, Nat Geo Mundo, NBC Universo, NTN24, Nuestra Tele, Pasiones, Perú Mágico, Regional Music TV, SUR Perú, TeleCentro, Telefe, Telemundo East, Telemundo West, Tr3s, TV Chile, TVE, TyC Sports, UniMás, Univision Deportes Network, Univision tlnovelas, Univision East, Univision West, WAPA América, Venevision, Videorola, ViendoMovies. México Plus Azteca, Bandamax, Canal 22 Internacional, Cine Estelar, Cine Mexicano, Cine Nostalgia, De Película, De Película Clásico, Discovery En Español, Discovery Familia, estudio5, MegaTV, Méxicanal, NBC Universo, Regional Music TV, TeleCentro, Telemundo East, Telemundo West, Tr3s, UniMás, ViendoMovies. Américas Plus Antena 3, Caracol TV, Cine Estelar, Cine Nostalgia, Cinelatino, De Película, De Película Clásico, Discovery En Español, Discovery Familia, Ecuador TV, Ecuavisa Internacional, HOLA! TV, IVC Net, MegaTV, NBC Universo, Nuestra Tele, Perú Mágico, Regional Music TV, SUR Perú, TeleCentro, Telefe, Telemundo East, Telemundo West, TV Chile, TVE, UniMás, Venevision, ViendoMovies, WAPA América. DIRECTV Deportes bein SPORT en Español, ESPN Deportes, GolTV, TyC Sports, Univision Deportes. Packages are available to new and existing customers. The customer must take a base package in order to be eligible for the new En Español add-ons. $1.50 $0.25 Free add-on with purchase of DIRECTV In-Room programming. Requires subscription to FAMILY, SELECT, ENTERTAINMENT or XTRA base package AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners. COMMERCIAL LODGING

7 INTERNATIONAL PROGRAMMING ChineseDirect * CTI Zhong Tian, CCTV-4, CCTV News, icable News, GZTV, 88TV, 88Films, icable Financial Info News, Phoenix Hong Kong Channel $150/mo. per property 1 to 999 units $350/mo. per property units FilipinoDirect * The Filipino Channel, GMA Pinoy TV, Kapatid TV5, ABS-CBN News Channel, Cinema One Global, $0.35 ABS-CBN Sports + Action, DZMM (radio), GMA Life TV, Lifestyle Network, INCTV, MYX and MOR (radio) DZMM (radio), GMA Life TV, Lifestyle Network, INCTV, MYX, MOR (radio) KoreanDirect * SBS, MBC, KBS World, YTN, SBS Plus, MBC Every1, tvn, EBS, MBN, TAN, $0.25 National Geographic Channel Korea, CTS, Radio Korea and Arirang MandarinDirect III* Includes Charming China, Phoenix Info News, Phoenix North American TV, CTI Zhong Tian, $0.15 Jiangsu Satellite TV, CBO and CCTV-4 RTR Planeta* $0.15 RussianDirect * Channel One, Dom Kino, Muzika Pervogo, Vremya, Carousel $0.35 RussianDirect II* Channel One, Dom Kino, Muzika Pervogo, NTV America (NTVA), Rossiya 24, $0.40 RTR Planeta, RTVi, Vremya, Carousel TFCDirect * The Filipino Channel, ABS-CBN News Channel, Cinema One Global, ABS-CBN Sports + Action, DZMM (radio), $0.25 Lifestyle Network, INCTV, MYX and MOR (radio) Univision HD & Galavisión $0.15 VietDirect Plus* SBTN, VietFace TV, Vien Thao TV, VGN TV, HONVIETV, TViet Network, Little Saigon Radio, S Channel and $0.15 VIETV, Film 24th. Bonus : Arirang TV and CCTV-9 included with any International package with DIRECTV Multi-Satellite System. --- Complimentary : Satellite 101 BYUtv,, CTN,,, Link TV,,, Trinity Broadcasting Network (TBN),, ; Satellite 119 CANAL ONCE, Enlace, HITN TV, Hope Channel, Jewish Life Television; Satellite 103 BabyFirst TV, Free Speech TV, GOD TV, GEB America, NASA TV. *Orbital slot 95. Must have DIRECTV Multi-Satellite System to receive these channels. Procurement of equipment is customer s responsibility. Free add-on with purchase of DIRECTV In-Room programming. Requires subscription to FAMILY, SELECT, ENTERTAINMENT or XTRA base package AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners. COMMERCIAL LODGING

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