U.S. Compensation Plan Overview

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1 U.S. Plan Overview Effective January, 204 Updated July, 204

2 The ACN Opportunity has been designed to help you build a successful business of your own. ACN Independent Business Owners (IBOs) can earn money in two ways: Positions & Qualifications U.S. Plan Overview Effective January, 204 Monthly residual commissions based on their personal and downline customers usage of ACN s services Weekly and Monthly Bonuses based on customer acquisition STARTING POSITION: Every IBO starts as a Team Trainer (TT) is earned at ACN only when customers are acquired. Access your IBO Back Office for details on ACN s monthly, promotional bonuses designed to get new IBOs off to a fast start. Qualified Team Trainer (QTT) 5 and Preferred Services To become a Qualified Team Trainer you must have a minimum of 5 and at least Preferred Services. At least one of those Preferred Services must be outside of your household. EARNED POSITIONS: Executive Team Trainer (ETT) Executive Team Leader (ETL) Team Coordinator () Regional Director (RD) Regional Vice President (RVP)* Senior Vice President (SVP) 7 and Preferred Services** 5 and 4 Preferred Services** QTT ETT ETT QTT RVP QTT ETT RD RVP acquire 7 and Preferred Services and QTT in 2 separate legs at any level acquire 5 and 4 Preferred Services and ETT in separate legs at any level in separate legs in 2 separate legs at any level and a third leg with in 4 separate legs at any level Minimum Monthly Downline Billings $50,000 (Limit $75,000 per leg) Platinum RVP Minimum Monthly Downline Billings: $00,000 (Limit $50,000 per leg) Must have or above in 6 separate legs, including at least 2 RVP legs and RD leg Minimum Monthly Downline Billings: $500,000 (Limit $250,000 per leg) s and above must maintain 5 and 4 Preferred Services** to receive earned position compensation. *RVPs as of March, 204, have until January, 205, to meet these qualifications. Platinum RVP is a designation that applies to North American IBOs only. **At least one of the Preferred Services must be outside of your household. Success as an ACN Independent Business Owner is not guaranteed, but rather influenced by an individual s specific effort. Not all IBOs make a profit and no one can be guaranteed success as an ACN IBO. ACN s Plan is subject to change without notice at ACN s discretion and for any reason.

3 Phone Services Point System & Commissionable Revenue The only way to earn income at ACN is through the acquisition of customers; therefore all IBOs must acquire customers in order to meet qualifications and advance through ACN s earned positions. ACN utilizes a Point system for each of its products and services. Core Services provide long-term residual income. Residential Digital Phone Service Phone Adapter Transfer Phone Number H Phone Adapter New Phone Number H 2 Video Phone 2 ACN Advantage Local and Long Distance H Business Digital Phone Service DigitalTalk Express H Business Advantage Local and Long Distance H ACN View Product / Service Core Preferred s st Line = 2nd Line = 5 rd Line = 7 4th Line = 9-2 Lines = -4 Lines = Lines = 7 7+ Lines = Additional Point Per Line Excludes Data/Fax Line Point Pay As Go = 0 YBA counts as 2 and Preferred for the life of your subscription! Monthly Commissionable Revenue* 00% Data/fax line is not commissionable Duration of and Commissions Life of Wireless Flash Wireless (s) and Flash Wireless Unlimited Voice, Text and Data Flash Wireless (s) and Flash Wireless Unlimited Voice or Unlimited Voice and Text H H per Line Mobile Hotspots: Commission Only 2 per Line Energy Natural Gas or Electricity XOOM Energy Residential H Point per Service 50%** Life of XOOM Energy Small Business H 2 per Service 50%** Life of XOOM Energy Big Business H 2-5 per Service up to 50%** Life of Merchant Services Anovia Merchant Sevices with Over $,000 Processing/month Anovia Merchant Services - New Merchants/ Merchants Processing Less Than $,000/month H New & Up to $,500/month = Point $,500 to $,000/month = 2 00% Paid on Anovia Revenue for the Life of *Commissionable revenue is billed revenue less taxes, surcharges and an allowance for bad debt. ACN reserves the right to reduce commissionable revenue by a percentage factor for promotional plans, products, negotiated pricing or certain services. Commissionable Billing for some products is a fixed amount. IBOs receive a percentage of these amounts each month depending on where they fall in the Plan. **Energy rates subject to fluctuation. ACN reserves the right to cap commissionable billing at $/therm and.5 /kilowatt-hour. IBOs will receive commissions on 50% of the customers actual energy usage excluding bad debt, taxes and surcharges. If a r Business Assistant subscription was used for CAB or AB qualifications and is cancelled within the first 60 days, the bonus will be retracted. 2

4 The only way to earn income at ACN is through the acquisition of customers; therefore all IBOs must acquire customers in order to meet qualifications and advance through ACN s earned positions. ACN utilizes a customer point system for each of its products and services. Security and Automation Point System & Commissionable Revenue Product / Service Core Preferred s Monthly Commissionable Revenue* Duration of and Commissions Vivint Home Security & Automation H 00% 42 months Protect America Business Security & Automation 2 00% years ADT Home Security & Automation Point $5 years Television & High Speed Internet Television High Speed Internet AT&T U-verse/DSL TV & Internet: 2 U, U Latino, U00, U450 Verizon FiOS TV & Internet 2 Point $00 Point After 60 Days $50 TV & Internet: 2 U-Family or U % Commissionable AT&T U-verse/DSL Point $60 Satellite TV DIRECTV or DISH (Residential or Business) DIRECTV 2 (Special Promo) DISH Point DIRECTV $40; DISH $40 Satellite TV DISH FLEX24 Plan & Smart Pack Point $9.99 AT&T U-verse Point $50 TV Only: U, U Latino, U00, U450 (HD) 2 AT&T U-verse 0 $20 TV Only: U-Family, U % Commissionable HughesNet Point $5 AT&T U-verse Point $5 U-verse Internet Only AT&T DSL Point $25 AT&T Basic DSL Verizon FiOS Point After 60 Days $25 Time Warner Cable, Cox (5M+) Point After 60 Days $20 Comcast Point After 60 Days $5 CenturyLink Point.5M - $25 M, 5M, 7M - $5 0M+ - $50 Frontier DSL Point $25 Windstream DSL Point Mbps - $20 6Mbps or 2Mbps - $25 50% Commissionable Premium Technical Support Premium Technical Support (Residential or Business) Residential: PC = Point Up to and up to 5 PCs = 2 Business: PC = Point Up to and up to 5 PCs = 2 Up to 7 and up to 0 PCs = *Commissionable revenue is billed revenue less taxes, surcharges and an allowance for bad debt. ACN reserves the right to reduce commissionable revenue by a percentage factor for promotional plans, products, negotiated pricing or certain services. Commissionable Billing for some products is a fixed amount. IBOs receive a percentage of these amounts each month depending on where they fall in the Plan. 2 For AT&T U-verse and Verizon FiOS bundled plans, the television and Internet will appear separately on reporting. For example, Point for the TV portion and 0 for the Internet portion, for a total of point ( Preferred ).

5 Monthly Residual Commissions Over time, the majority of your compensation will come from the residual income of your customers monthly billings. acquisition is the fuel for your business, creating long-term lasting income and by teaching other people how to do the same thing, you will build residual income for yourself. Personal Commissions As you acquire your own, personal customers, you qualify to earn between % and 0% of their monthly bills. This percentage is based on your total number of : -29 = % 0-9 = % = 5% 60+ = 0% Example: (Average $40 Monthly Bill) 40 = $40/month personal commission 20 s (totaling 40 ) x $40 bill x 5% = $40/month personal commission 60 = $20/month personal commission 0 s (totaling 60 ) x $40 bill x 0% = $20/month personal commission Overriding Residual Commissions Schedule of commissions earned from customer acquisition in your organization and Personal required: Commissions by Service Levels Telecommunications and Essential Services Energy for Large Business QUALIFICATIONS FOR EACH COMMISSION LEVEL Personal Personal -0 % 2 % See box above /2 % % 5 % /2 % 7 8% 60 Open Line RVP st Generation RVP 2nd Generation RVP Open Line SVP st Generation SVP RVP /2% % /2% Platinum RVP % 2% /2% 2 % % /2% /2 % A Platinum RVP and RVP earn commissions on all customers below 7th level to an unlimited number of levels to the next RVP s 7th level. For energy large business, this applies for customers below the 4th level. A SVP earns commissions on all customers below 7th level to an unlimited number of levels to the next SVP s 7th level. For energy large business, this applies for customers below the 4th level. Platinum RVP is a designation that applies to North American IBOs only. Complete customers must be received by 2:00pm ET on the first Friday of the month in order for IBOs to qualify for commissions. Commissions are released on the first business day following the third Friday of each month. Commissions are paid the third month after the close of the month the customer is billed. Commissions on large commercial accounts and customers acquired by Affinity programs (such as not-for-profit organizations) may be paid according to a custom commission schedule that will be determined at the time the program/ contract is completed. 4

6 Weekly and Monthly Bonuses The second way IBOs can earn compensation is through weekly Acquisition Bonuses (CABs) and monthly Team Acquisition Bonuses (ABs). Acquisition Bonuses CABs Acquisition Bonuses (CABs) are paid when your newly sponsored Team Trainers become qualified within 0 days of their start date. In order to count for qualifications, all new customers must show a complete status on the IBO s Personal List. A customer will show a complete status when all the necessary information has been received and processed by ACN. CABs will be paid 4 days following the new TT s start date once they qualify within their first 0 days. and Above CABs: Team Coordinators and above can earn CABs on all the new QTTs in their open line and not just the QTTs they directly sponsor. TIP: An IBO s open line consists of all the IBOs in their organization down to the next IBO at their same earned position or higher. Acquisition Bonus Schedule RVP SVP Open Line = $50 st generation = $20 Open Line = $0 st generation = $5 Open Line = $0 st generation = $0 RDs, RVPs and SVPs can earn CABs on newly Qualified Team Trainers in their open line. Remember: is earned at ACN only when customers are acquired. ACN reserves the right to retract the payment of any bonus or commis sion if it is found that a customer used to qualify for a bonus or a certain commission level was not a valid billing customer. 5

7 Team Acquisition Bonuses (ABs) Monthly Team Acquisition Bonuses (ABs) are paid to ETTs and above for helping new TTs in your open line get qualified within their first 0 days and vary from $00 to $50,000 depending on your earned position and the number of new, open line, QTTs in a calendar month. Executive Team Trainer (ETT) AB Anyone who is an ETT during a month of this promotion is eligible. An ETT who has at least 2 open line TTs, whose start dates are during a calendar month of this promotion, and each of those TTs are qualified () within 0 days of their start date will receive a $00 BONUS! Amount of AB Executive Team Leader (ETL) AB Anyone who is an ETL during a month of this promotion is eligible. An ETL who has at least open line TTs, whose start dates are during a calendar month of this promotion, and each of those TTs are qualified () within 0 days of their vstart date will receive a $ BONUS! Amount of AB $00 $500 $,000 $,500 $2,500 $,000 2 QTTs 4 QTTs 6 QTTs 9 QTTs 2 QTTs 5 QTTs $ QTTs $750 5 QTTs $,500 0 QTTs $2,500 5 QTTs $, QTTs $4, QTTs $5,000 0 QTTs $6,000 5 QTTs $7, QTTs Team Coordinator () AB Anyone who is a, RD, RVP or SVP during a month of this promotion is eligible. A who has at least 5 open line TTs, whose start dates are during a calendar month of this promotion, and each of those TTs are qualified () within 0 days of their start date will receive a $500 BONUS! Amount of AB Regional Director (RD) AB Anyone who is a Regional Director during a month of this promotion is eligible. A RD who has at least 0 open line TTs whose start dates are during a calendar month of this promotion, and each of those TTs are qualified () within 0 days of their start date will receive a $,000 bonus! Amount of AB $500 5 QTTs $,500 $,000 $5,000 $6,500 $8,000 $0,000 $2,000 $25,000 $,000 $2,500 $4,000 $6,000 $0,000 $5,000 $20,000 $0,000 0 QTTs 5 QTTs 20 QTTs 25 QTTs 0 QTTs 40 QTTs 50 QTTs 00 QTTs 0 QTTs 20 QTTs 0 QTTs 40 QTTs 50 QTTs 75 QTTs 00 QTTs 50 QTTs Regional Vice President (RVP) AB Anyone who is a RVP or SVP during a month of this promotion is eligible. A RVP who has at least 25 open line TTs, whose start dates are during a calendar month of this promotion, and each of those TTs are qualified () within 0 days of their start date will receive a $2,000 BONUS! Amount of AB RVPs will earn the higher of the RVP ABS or RD ABs each month. RVP ABS will continue to be calculated weekly and any adjustment for RD ABS will occur at least every two weeks. For Example: An RVP with an RVP open line of 00 QTTs ($0,000 AB) and RD open line of 75 QTTs ($5,000 AB) would get paid on the RD open line of $5,000 as this is the higher ABs. s and above with QTTs in other countries will earn ABs prorated by the number of QTTs in each country. $2, QTTs $5, QTTs $7, QTTs $0, QTTs $5, QTTs $25, QTTs $50, QTTs ABs will be paid 4 days following the new Team Trainer s start date, once they qualify within their first 0 days. Bonus payments will be calculated and paid weekly and reconciled after the close of the applicable calendar month. In order to receive ABs, ETTs and ETLs must maintain the minimum number of personal customers to be qualified as a Team Trainer. 6

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