QT Plus Quick Launch Overview Guide. Revised February 2018

Transcription

1 QT Plus Quick Launch Overview Guide

2 About this Quick Launch Overview Guide This quick launch overview contains information and direction that is intended to help you plan and implement Shaw Broadcast Services QT Plus product as shown in Figure 1. QT Plus Head-end Overview Cable Head-end Anik F1R / F2 / G1 8PSK Transmodulator 8PSK Drake MEQ1000 / SDM1000 ^ QAM S I G N A L Subscriber Shaw Broadcast Services Web Access Control System Internet Computer Cable Administrator OM1000 OM2000 OOB Data DSR-4440 or DSR 4460 Analog & Local Channels C O M B I N E R TV Analog + Digital DCX* ARRIS set-top-box models compatible with the QT Plus platform include: DCX 3200; 3400; 3501; 3510 *Remember, prior to purchase, consult ARRIS regarding phase compatibility for all set-top-boxes listed. ^To be used for transponders running over 38.8 Mbps Figure 1: QT Plus Head-end Overview 1

3 Table 1a & b provides you with an overview of the necessary phases that are involved and the parties responsible for each required action. To help you understand the flowchart a written description follows. Table 1a: QT Plus Launch Overview Chart Cable Operator Shaw Broadcast Services Programmers & The IPG Provider ARRIS Hardware Distributors Phase 1 Arranging Supplier Agreements 4) & 5) 3) 1) 2) 1) Arrange Signal Delivery & Services Agreement; Assign Cable Group ID; Provide Launch Forms 2) Arrange Programmer Affiliation Agreements 4) Place order for ARRIS HE equipment & DCXs from authorized distributors Receive Signed Agreements from Shaw Broadcast Services & the IPG provider; Receive Consent from Programmers Confirm use of Standard or Custom Satellite Map; Help Desk to build System profile 3) Arrange IPG Agreement 5) Arrange Mapping Services Agreement If QT Cable Map exists request QT Plus conversion, otherwise specify type of Satellite Map & identify channels for Cable Map 4) Place order for HE Transmodulators from distributors Phase 2 IPG & Map Construction 2) Send Site Survey & Cable Map (including Logo & PPV parameters) to the IPG provider to coordinate SIDs 3) Assign SIDs, MCA Values & build IPG based on Site Survey; Provide data to Cable Operator & ARRIS 1) HE Profile & Cable Map is prepared; Request for SIDs & MCA Values Phase 3 System Profile, IPG & Map Completion 1) Submit Programmer Consents, Digital Packages & WAPPV set-up form to Shaw Broadcast Services Rep 2) Help Desk to complete the System build & the Digital Packages 3) The IPG provider to send code to ARRIS for broadcast 4) Cable Map created & ready to broadcast and test Legend: Decision Process Document Preparation Terminator 2

4 Table 1b: QT Plus Launch Overview Chart Cable Operator Shaw Broadcast Services Programmers & The IPG Provider ARRIS Hardware Distributors Phase 4 System Profile, IPG & Map Test & Verification 1) Install HE hardware & prepare test decoder; Request decoder activation to test & verify Cable Map; Approve & notify ALL suppliers 2) Activate HE DSR-4440/ DSR-4460 and test decoder 3a) Cable operator notifies the IPG provider if any changes are required, such as IPG IDs. 3b) Cable operator receives Programmer transport consent for new signals and notifies the appropriate suppliers to implement the changes 3c) Cable operator notifies ARRIS if any changes are required, such as hiding or un-hiding channels Phase 5 Rolling Out Your System 1) Request Web Access Tool training to authorize & manage decoders 2) Help Desk to schedule & execute Web Access Tool training 4) Commence decoder management 3) Help Desk to enable decoder management functionality Legend: Decision Process Document Preparation Terminator 3

5 QT Plus Quick Launch Overview Description Phase 1 Arranging Supplier Agreements NOTE: Once the decision has been made to launch QT Plus, it is important to concurrently contact each supplier involved and request the appropriate contract and launch documents from each supplier. It is strongly recommended that items 1 through 5 in Phase 1 be performed concurrently. 1 Arrange Signal Delivery & Services Agreement with Shaw Broadcast Services. - Obtain Cable Group ID & launch forms from the SBS Account Rep. 2. Arrange Programmer Affiliation Agreement with each programmer whose signals are required in the channel line-up. - Affiliates are required to have transport consent for each signal and SBS requires proof before the signals are authorized. - Submit the programmer s transport consent forms to the SBS Account Rep as they are obtained. 3. Arrange IPG Agreement with the IPG provider and obtain their Site Survey document. 4. Place order for ARRIS HE equipment & Set-Top-Boxes (STBs) from authorized distributors. Place order for HE trans-modulators from preferred distributor. 5. Arrange Mapping Services Agreement with ARRIS. - ARRIS requires the IPG provider agreement to be in place first. - If a QT cable map exists, request a QT Plus conversion, otherwise specify type of satellite map & identify channels for cable map. Note to Existing QT Cable Map Customers: - If channel changes are required to an existing QT cable map, it is highly recommended to perform these changes after the map has been converted to a QT Plus map. 6. Confirm use of the Standard Satellite Map or the Custom Satellite Map and submit the System Profile Set-up Form to the SBS Account Rep. Phase 2 IPG & Map Construction - Shaw Broadcast Services Help Desk to build system profile. 1a. ARRIS to prepare the HE profile & cable map. 1b. ARRIS to send a copy of the cable map to Cable operator to retrieve the missing Source IDs (SIDs) & Multicast Addresses (MCA) Values from the IPG provider. 2. Cable operator to send site survey & cable map (including Logo & PPV parameters) to the IPG provider. 3. The IPG provider to assign SIDs (for outstanding channels) & MCA values and will build the IPG based on the site survey. The IPG provider will provide this data to Cable operator, who is to update ARRIS. 4

6 Phase 3 System Profile, IPG & Map Completion 1. Cable operator continues to submit programmer transport consents & the SBS Digital Signal Package Form to the SBS Account Rep. 2. Shaw Broadcast Services Help Desk to complete the system profile build, including the digital signal packages & Web-Ahead PPV Channel set-up. 3. The IPG provider to send the customer IPG code to ARRIS for broadcast. 4. ARRIS to complete the cable map & prepare to broadcast the customer IPG code & test. Phase 4 System Profile, IPG & Map Test & Verification 1a. Cable operator to install HE hardware & prepare test decoder. 1b. Request authorization of DSR-4440/DSR-4460 from Shaw Broadcast Services Help Desk. 2. SBS Help Desk authorizes DSR-4440/DSR-4460 & test decoder for Cable operator to test & verify cable map. 3a. Cable operator notifies the IPG provider if any changes are required, such as IPG IDs. 3b. Cable operator receives Programmer transport consent for new signals and notifies the appropriate suppliers to implement the changes. 3c. Cable operator notifies ARRIS if any changes are required. 4. Cable operator to approve cable map & IPG, notifying all suppliers. Phase 5 Rolling Out Your System 1. Cable operator to contact SBS Help Desk to request & schedule Web Access Tool training, for managing subscriber accounts, including decoder management and Web-Ahead PPV operation. 2. SBS Help Desk to enable decoder management functionality for Cable operator upon successful completion of training. 3. Cable operator to commence subscriber decoder management. 5