Harmonic Media Tools. TrackTool RELEASE 2.0. User Guide

Transcription

1 Harmonic Media Tools TrackTool RELEASE 2.0 User Guide

2 Manual Part No , November 2006 March 2013 Copyright Harmonic Inc. All rights reserved. Omneon, and the Omneon logo are trademarks of Harmonic Inc. Disclaimer Harmonic reserves the right to alter the equipment specifications and descriptions in this publication without prior notice. No part of this publication shall be deemed to be part of any contract or warranty unless specifically incorporated by reference into such contract or warranty. The information contained herein is merely descriptive in nature, and does not constitute a binding offer for sale of the product described herein. Harmonic assumes no responsibility or liability arising from the use of the products described herein, except as expressly agreed to in writing by Harmonic. The use and purchase of this product do not convey a license under any patent rights, copyrights, trademark rights, or any intellectual property rights of Harmonic. Nothing hereunder constitutes a representation or warranty that using any products in the manner described herein will not infringe any patents of third parties. Trademark Acknowledgments Harmonic and all Harmonic product names are trademarks of Harmonic Inc. All other trademarks are the property of their respective owners. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. May be covered by one or more of U.S. Patents No. 6,571,351; 6,696,996; 6,545,721; 6,574,225; 6,895,003; 6,522,649; 6,643,702; foreign counterparts and pending patent applications. This system is distributed with certain other software that may require disclosure or distribution of licenses, copyright notices, conditions of use, disclaimers and/or other matter. Use of this system or otherwise fulfilling their conditions constitutes your acceptance of them, as necessary. Copies of such licenses, notices, conditions, disclaimers and/or other matter are available in any one of the following locations: the LEGAL NOTICES AND LICENSES directory of the distribution disk of the software, the root directory of the hard disk drive of the Products, or by contacting us at support@harmonicinc.com. Notice Information contained in this guide is subject to change without notice or obligation. While every effort has been made to ensure that the information is accurate as of the publication date, Harmonic Inc. assumes no liability for errors or omissions. In addition, Harmonic Inc. assumes no responsibility for damages resulting from the use of this guide. License Agreement and Limited Warranty 1. AGREEMENT: This is a legal agreement ("Agreement") between you ("you" or "your") and Harmonic, or its appropriate local affiliate ("Harmonic", "we", "us" or "our"). 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3 LIMITED WARRANTY IS IN LIEU OF, AND WE SPECIFICALLY DISCLAIM, ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SYSTEM WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED OR ERROR-FREE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR ELSEWHERE, WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT. Some jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last, so such exclusions may not apply to you. In that event, such implied warranties or limitations are limited to 60 days from the date you purchased the System or the shortest period permitted by applicable law, if longer. 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We may terminate this Agreement at any time upon default by you of the license provisions of this Agreement, or any other material default by you of this Agreement not cured with thirty (30) days after written notice thereof. You may terminate this Agreement any time by terminating use of the System. Except for the first sentence of Section 2 ("License") and for Section 4(a) ("Limited Warranty"), all provisions of this Agreement shall survive termination of this Agreement. Upon any such termination, you shall certify in writing such termination and non-use to us. 9. EXPORT CONTROL: You agree that the Products and Software will not be shipped, transferred, or exported into any country or used in any manner prohibited by the United States Export Administration Act or any other export laws, restrictions, or regulations (the "Export Laws"). You will indemnify, defend and hold us harmless from any and all claims arising therefrom or relating thereto. 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Consistent with 48 C.F.R or 48 C.F.R through , as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government as end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Harmonic, 4300 North First Street, San Jose, CA U.S.A. 11. GENERAL: You shall not assign, delegate or sublicense your rights or obligations under this Agreement, by operation of law or otherwise, without our prior written consent, and any attempt without such consent shall be void. Subject to the preceding sentence, this Agreement binds and benefits permitted successors and assigns. This Agreement is governed by California law, without regard to its conflicts of law principles. The U.N. Convention on Contracts for the International Sale of Goods is disclaimed. 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4 Documentation Conventions This guide may use some special symbols and fonts to call your attention to important information. The following symbols appear throughout this guide: DANGER: The Danger symbol calls your attention to information that, if ignored, can cause physical harm to you. CAUTION: The Caution symbol calls your attention to information that, if ignored, can adversely affect the performance of your Harmonic product, or that can make a procedure needlessly difficult. LASER DANGER: The Laser symbol and the Danger alert call your attention to information about the lasers in this product that, if ignored, can cause physical harm to you. NOTE: The Note symbol calls your attention to additional information that you will benefit from heeding. It may be used to call attention to an especially important piece of information you need, or it may provide additional information that applies in only some carefully delineated circumstances. IMPORTANT: The Important symbol calls your attention to information that should stand out when you are reading product details and procedural information. TIP: The Tip symbol calls your attention to parenthetical information that is not necessary for performing a given procedure, but which, if followed, might make the procedure or its subsequent steps easier, smoother, or more efficient. In addition to these symbols, this guide may use the following text conventions: Convention Typed Command <Ctrl>, <Ctrl>+<Shift> Links Bold ScreenOutput Emphasis Explanation Indicates the text that you type in at the keyboard prompt. A key or key sequence to press. The italics in blue text to indicate Cross-references, and hyperlinked cross-references in online documents. Indicates a button to click, or a menu item to select. The text that is displayed on a computer screen. The italics text used for emphasis and document references. NOTE: You require Adobe Reader or Adobe Acrobat version 6.0 or later to open the PDF files. You can download Adobe Reader free of charge from Harmonic Inc. All rights reserved. 4

5 Table of Contents Table of Contents Chapter 1: Introduction... 7 Media Compatibility New in this Release Chapter 2: Installing TrackTool... 8 System Requirements System Compatibility What Gets Installed TrackTool Installation TrackTool Licensing Chapter 3: Using TrackTool...11 TrackTool Description TrackTool Reference Main Window File Menu Edit Menu View Menu Help Menu TrackTool Operating Procedure TrackTool Notes Aspect Ratio Conversion (ARC) Trimming Audio Precharge Track Tag Files Track Tag File Format Log Files TrackTool Limitations Appendix A: Contacting the Technical Assistance Center...22 Appendix B: Compliance, Safety, and Agency Approvals...24 WEEE/RoHS Compliance Policy Restricted Substance Statement Names and Contents of Toxic and Hazardous Substances Standards and Agency Approval Canadian EMC Notice of Compliance Important Safeguards and Notices Safety and Regulatory Information for the ContentServer 3000 and ContentStore Lithium Battery Notice for Service Personnel Safety Symbols Safety Precautions Harmonic Inc. All rights reserved. 5 TrackTool Release 2.0

6 Table of Contents AC Power Supply to the Unit DC Power Supply to the Unit Rack Mount Instructions Handling Fibre Channel Cables Product End-of-Life Disassembly Instructions Safety Rules Harmonic Inc. All rights reserved. 6 TrackTool Release 2.0

7 Chapter 1 Introduction Harmonic MediaTools are low cost, easy-to-use utilities, designed to ensure greater operability for broadcast customers. Each MediaTool is tightly integrated with the Harmonic Spectrum and MediaGrid Systems, and each runs on a Windows 2000 or XP platform. TrackTool is a MediaTool used for adding tracks to clips, rearranging tracks within clips, labeling tracks with language tags and for applying aspect ratio conversion tags. The document provides installation and operating instructions for TrackTool in the following sections: Installing TrackTool Using TrackTool Media Compatibility Please note that for self-contained QuickTime and MXF Op1a clips, TrackTool only supports adding audio and video track tags. The Edit menu options of Add Track(s), Delete Track, Move Track Up and Move Track Down are not available for these types of clips. New in this Release TrackTool 2.0 includes the following enhancements: This release of the software supports ARC (Aspect Ratio Conversion) tagging, which allows you apply aspect ratio conversion tags to clips. The ARC tagging options available depend on the track s format: standard definition or high definition. Refer to Aspect Ratio Conversion (ARC) for more information. TrackTool now supports track addition and tagging on Harmonic MediaGrid systems in addition to its use on Spectrum systems Harmonic Inc. All rights reserved. 7 TrackTool Release 2.0

8 Chapter 2 Installing TrackTool The following topics are discussed: System Requirements System Compatibility What Gets Installed TrackTool Installation TrackTool Licensing IMPORTANT: The MediaGrid File System Driver must be installed on your system to use TrackTool with the MediaGrid system. See the Harmonic MediaGrid Installation and Configuration Guide for installation instructions. System Requirements Prior to installing TrackTool, your PC must conform to the following minimum requirements, and must be connected by Gigabit Ethernet to the target Harmonic server: Pentium 4 or equivalent CPU 512 megabytes (MB) of RAM 20GB hard drive At least 3 Megabytes of free disk space Windows 2000 Service Pack 3 (SP3) or later, or Windows XP Display resolution should be set to 1024 x 768 minimum Gigabit Ethernet (Fast Ethernet is adequate for track tagging operations only) TrackTool must parse and modify text in QuickTime.mov files. Since QuickTime.mov files do not support Unicode, the correct character set must be selected for QuickTime using the SystemManager application for both TrackTool and the MediaDirector to work properly. Select the ANSI character set appropriate to the version of Windows that TrackTool is running on from the following page: If English is the only language used in your facility, the default UTF-8 character set should be used. System Compatibility TrackTool 2.0 is compatible with Harmonic Spectrum System software v4.6 or higher. You must install the MediaGrid File System Driver version 1.1 and Harmonic Spectrum System software v4.6 to use TrackTool with the MediaGrid system. See the Harmonic MediaGrid Installation and Configuration Guide for instructions. What Gets Installed The application consists of the main TrackTool executable plus a pdf file of this guide Harmonic Inc. All rights reserved. 8 TrackTool Release 2.0

9 Chapter 2 Installing TrackTool TrackTool Installation Use the following steps to install TrackTool on your PC. 1. Ensure that the PC on which the TrackTool application will be installed is booted and connected by Ethernet to your Harmonic MediaDirector when running the application. It is also highly recommended that you exit all Windows programs at this point. 2. If you have not already done so, open the TrackTool.zip folder that you downloaded from the Harmonic support Web site, and extract the files using the password provided by Technical Support. Contact Technical Support for assistance. 3. Locate the TrackTool executable file icon from the TrackTool.zip folder. 4. Double-click the TrackTool Installer icon to begin the installation. 5. Click Next and then follow the installation steps to install TrackTool. This completes the TrackTool installation procedure. Refer to Using TrackTool to begin using the application. TrackTool Licensing A license file (provided by Harmonic) supplies the licenses for the TrackTool components. This file is installed on the license server computer. One license is required for each instance of TrackTool that is in use. These are floating licenses so any connected computer can run the application, until the total number of purchased (and licensed) copies are active. For example: If you have purchased 4 TrackTool licenses and you have installed the product on 20 computers, you can run up to 4 instances of TrackTool at any one time. The remaining 16 installations cannot run the tool until one of the first four exits. A variety of dialogs may appear at startup time if the application encounters licensing issues (for example, the license server is down, the license file cannot be found, all licenses are used, etc.). The figure below shows examples of some of the possible messages you may encounter Harmonic Inc. All rights reserved. 9 TrackTool Release 2.0

10 Chapter 2 Installing TrackTool Follow the directions in these dialogs and/or contact your Network Administrator as required to resolve any issues that arise. Contact Harmonic Sales to purchase additional licenses Harmonic Inc. All rights reserved. 10 TrackTool Release 2.0

11 Chapter 3 Using TrackTool The following topics are discussed: TrackTool Description TrackTool Reference TrackTool Operating Procedure TrackTool Notes TrackTool Description TrackTool is used for adding tracks to, and rearranging tracks within, clips, tagging tracks with language labels and for adding aspect ratio conversion tags. TrackTool can be used to: Add additional tracks to provide foreign-languages or descriptive audio commentary. Change the track stacking order to change the channels on which audio plays out. Add track tags so that a Harmonic MediaDirector can automatically route the audio to the appropriate channels. Create a new clip from essence files (raw encoded audio and video data). Add tags to convert a clip s aspect ratio. TrackTool is designed to work with Harmonic clips and raw essence files using the following formats: DV25 DV50 MPEG-2, I-frame-only and long-gop AIFF, 16-bit and 24-bit uncompressed, mono or stereo WAV, 16-bit and 24-bit uncompressed, mono or stereo Refer to TrackTool Limitations for additional information on file formats. TrackTool Reference This section describes the main TrackTool window, and covers each control function and feature. The following topics are covered: Main Window File Menu Edit Menu View Menu Help Menu 2013 Harmonic Inc. All rights reserved. 11 TrackTool Release 2.0

12 Chapter 3 Using TrackTool Main Window The TrackTool Main window provides a central control panel to display tracks in a clip and provide editing functions. 1. Menu Bar 3. Track Information Fields 2. Toolbar 4. TrackTool Status Bar Following are descriptions of each section as itemized above: 1. Menu Bar The Menu Bar provides menus for File, Edit, View, and Help that are used to access and operate the TrackTool application. Refer to File Menu, Edit Menu, View Menu, and Help Menu for complete details. 2. Toolbar The Toolbar area provides a variety of icons used to operate the TrackTool application as described in the following table. Icon Function Icon Function New Clip Delete Track Open Clip Move Track Up Save Clip Move Track Down 2013 Harmonic Inc. All rights reserved. 12 TrackTool Release 2.0

13 Chapter 3 Using TrackTool Icon Function Icon Function Save Copy Trim Raw Audio PreCharge Add Track(s) NOTE: Trimming audio precharge is used to maintain synchronization when adding audio to Harmonic clips that have been generated by reference to raw track files. Refer to Trimming Audio Precharge for more information. 3. Track Information Fields The following information is provided for each track: Track: Shows the track type (video, audio, etc.) and the track assignment for the current stacking order. Track assignments change as you shuffle tracks around. Video tracks have a TV set icon. Audio tracks have a speaker icon. If you have duration warnings enabled, and a track is shorter or longer than other tracks, the icon displays with a red exclamation point on it. If an audio track has an unsupported bitrate, the icon appears with an X through it. Tag: Shows the currently assigned track tag, if any, including aspect ratio conversion tags for video tracks. Type: Shows the media type, channel count, and bitrate (if applicable) for the media contained in the track. Audio is shown as AIFF, WAV, or PCM (if the type can t be determined); the bit depth (16 or 24) and the sample rate in kilohertz are also shown. #: Shows the track s load number (the order in which it was loaded into TrackTool). The load number helps distinguish between unlabeled tracks with similar track types and file names. It is reset whenever you save a clip or start work on a new clip. File Duration: Shows the duration of the track as follows: Times are shown as HH:MM:SS:FF. Drop-frame calculations are used for 29.97/ 59.94Hz media types. Raw audio tracks display as if they were 29.97Hz media. Audio tracks contained in clip files show the correct timing for their native frame rate, 25Hz or 29.97Hz. If you load a raw MPEG media file, the time shown is an estimate and (est.) follows the duration. If you have enabled duration warnings, and the track is too short or too long, the notation ( SHORT) or (LONG) follows the duration. 4. TrackTool Status Bar The following information is provided: The left area of the status bar describes the actions of menu items as you use the arrow keys to navigate through the menus. This area also displays messages that describe the actions of toolbar buttons as you depress them. The right area of the status bar indicates if any of the Lock keys are enabled Harmonic Inc. All rights reserved. 13 TrackTool Release 2.0

14 Chapter 3 Using TrackTool File Menu Descriptions of all File menu items are provided in this section. Click New to create a new, empty clip to which tracks may be added. If a modified, unsaved clip is loaded, you are asked whether to save it before opening the new clip. Click Open to open an existing.mov or.mxf file on disk for stacking. If a modified, unsaved clip is loaded, you are asked whether to save it before opening the new clip. Click Save to save a modified clip back to its original filename. No media are copied; the clip is rewritten to include the essence files in the order given with track tags applied. Save is enabled whenever you have loaded a clip with Open and have modified it by adding, deleting, and/or shuffling tracks, or by changing track tags. NOTE: If you save after deleting tracks from the original clip, TrackTool asks if you want to delete the affected media files. If you answer Yes, the files are deleted and cannot be recovered. Click Save Copy and then select the file type to save a modified clip under a new filename. NOTE: The file type selection defaults to.mov for all files, including.mxf when you select Save Copy. Make sure to select.mxf if you are saving a.mxf file. Essence files are copied to the media.dir folder below the clip s destination (the folder is created if necessary) and the new clip is written to reference the new files in the order given. No original clip or essence files are modified or deleted. Save Copy is enabled whenever a clip is present with one or more tracks. The last four recently opened clips are shown and can be opened directly from the File menu. Click Exit to exit the program. If a modified, unsaved clip is loaded, you are asked if you want to save it before exiting Harmonic Inc. All rights reserved. 14 TrackTool Release 2.0

15 Chapter 3 Using TrackTool Edit Menu Descriptions of all Edit menu items are provided in this section. NOTE: For self-contained QuickTime and MXF Op1a clips, TrackTool only supports adding audio and video track tags. The Add Track(s), Delete Track, Move Track Up and Move Track Down options are not available for these types of clips. Click Add Track(s) to display a file list dialog from which video and audio essence files are selected. By default, DV and MPEG files are listed if no video track is loaded; AIF, AIFF, and WAV files are shown otherwise. You can select either video or audio files regardless of the default listing. Click Delete Track to delete the selected track from the stacking window. That track is not included in a subsequent Save or Save Copy operation. NOTE: If a Save is performed that orphans an essence file, that file is deleted at the successful completion of the save operation. Click Move Track Up to move the selected track up one level in the stack. Click Move Track Down to move the selected track down one level in the stack. Click Edit Track Tag to select an aspect ratio conversion tag to be applied to a video clip. Refer to Aspect Ratio Conversion (ARC) for more information. Click Trim Audio Precharge to enable/disable the trimming of precharge headers from raw essence files to match the precharge amount of the clip. Refer to Trimming Audio Precharge for more information. Click Preferences to open the TrackTool Preferences window, as shown below. Here you can set the following items: Location of the control file containing the track tagging (language) codes Harmonic Inc. All rights reserved. 15 TrackTool Release 2.0

16 Chapter 3 Using TrackTool Location of Log Files output by TrackTool. Logs are tagged with a day-of-month code in the file name (for example, TrackToolLogOL.txt) so they never number more than 31 in any given location since newer logs overwrite older ones. View Menu Descriptions of all View Menu items are provided in this section. Click Toolbar to hide/show the Toolbar. Click Status Bar to hide/show the status bar at the bottom of the window. Click Log file to open Notepad and view the contents of the Log file. Help Menu Descriptions of all Help Menu items are provided in this section. Click Start Page to open TrackTool Help on the main page. Click Help Topics to view a table of contents and index for the help topics. Click About TrackTool to show the About TrackTool box with the version, date, and copyright information for TrackTool. TrackTool Operating Procedure Use the following steps to operate TrackTool. 1. Launch TrackTool: a. Click Start > Programs > Harmonic TrackTool to launch TrackTool. By default, the installer also places a shortcut to TrackTool on the desktop. 2. Navigate to the MediaDirector on which you wish to work. 3. Edit Existing Clips: a. Click File > Open, or pick from the recent clips list to open a clip. b. Click Edit > Add Track(s) to add track files. c. Click Edit > Move Track Up or Edit > Move Track Down to shuffle the track order. d. Click Edit > Edit Track Tag (or double-click the track) to apply an aspect ratio conversion tag. Refer to Aspect Ratio Conversion (ARC). e. Click Save to save the clip to disk, or click Save Copy to create a new clip, leaving the original clip untouched. 4. Create New Clips: a. Click File > New to create a new file Harmonic Inc. All rights reserved. 16 TrackTool Release 2.0

17 Chapter 3 Using TrackTool b. Click Edit > Add Track(s) to add new tracks. c. Click Edit > Move Track Up or Edit > Move Track Down to shuffle the track order. d. Click Edit > Edit Track Tag (or double-click the track) to change track tags. e. Click Save Copy to save the new clip. 5. Add New Tracks to a Clip: a. Click Edit > Add Track(s) to select a file containing the tracks you want. 6. Change Stacking Order: a. Using the mouse, select the track you want to move. b. Use Edit > Move Track Up, or press Control+Up Arrow, to move the track up in the stacking order. c. Use Edit > Move Track Down, or press Control+Down Arrow, to move the track down in the stacking order. 7. Change a Track Tag: a. Using the mouse, select the track you want to edit. b. Use Edit > Edit Track Tag to display the Track Editing dialog. Alternatively, press the Enter key, or double-click the track. If editing an audio track, you can select the track tag using the arrow keys or mouse. Double-click a tag or click OK, or press ENTER to accept the new tag. c. Click Cancel or press the ESC key to quit the editor without changing the tag. TrackTool Notes The following topics are discussed in this section: Aspect Ratio Conversion (ARC) Trimming Audio Precharge Track Tag Files Track Tag File Format Log Files TrackTool Limitations Aspect Ratio Conversion (ARC) TrackTool allows you to convert the aspect ratio of individual video tracks to various video formats. You must have a Harmonic 4100 series HD MultiPort to convert the aspect ratio. The tags that you add using TrackTool define how aspect ratio conversion takes place when a clip is up-converted (from standard to high definition) or down-converted (from high to standard definition). The MultiPort 4100 series can up-convert standard definition (SD) clips to high definition (HD), and down-convert HD clips to SD. The tags added to the clips using TrackTool indicate what should happen when performing this up or down conversion. NOTE: The available ARC options are defined by the system and cannot be changed. Standard definition tracks have the following conversion options: (no track tag): conversion depends on the player configuration 14x9: top and bottom cropped to display as 14x9 Anamorphic: image stretched to fill an aspect ratio of 16x9 Full: sides cropped to fit an aspect ratio of 4x Harmonic Inc. All rights reserved. 17 TrackTool Release 2.0

18 Chapter 3 Using TrackTool Pillarbox: image shown full height with black side bars High definition tracks have the following conversion options: (no track tag): conversion depends on the player configuration 14x9: top and bottom cropped to display as 14x9 Anamorphic: image squeezed to fit an aspect ratio of 4x3 Full Height: sides cropped to fit an aspect ratio of 4x3 Letterbox: image shown full width, with black bars on the top and bottom of the image The selected tag type is shown in the clip s Tag field and applied to all video tracks in the clip that are of the same initial format (SD or HD). Any existing tag is replaced. Video tracks in the opposite format are unaffected. ARC settings are not stored in the tag file. Clip ARC tags take precedence over the conversion settings configured in SystemManager unless SystemManager is configured to use an external conversion. If SystemManager is configured to use an external conversion, all clip tags are ignored. Trimming Audio Precharge Trimming audio precharge is used to maintain synchronization when adding audio to Harmonic clips that have been generated by referencing raw essence files. Follow these guidelines for using this feature: Trimming should be ON when all of the following conditions are met: If your new audio was built by loading the original video or audio essence (track files of types.aiff,.wav,.m2v, and/or.mpg) into a digital audio workstation or nonlinear workstation; The video format is MPEG; You are adding the new audio to the Harmonic clip (.mov file). Harmonic MPEG clips are not stored starting with the first frame since MPEG clips have one or more hidden video frames in them to precharge the codec. This is of no concern unless you are trying to add additional audio tracks to the clip and want them to stay in sync. Trimming should be OFF if your new audio was created while using a Harmonic MediaPort together with a Harmonic MediaTool or third party device controlling the Player. Trimming is not a relevant issue if you are working with video formats other than MPEG (i.e., DV or DV50), or if you are building new clips from scratch by using New Clip and then adding track files to it. Avoid creating audio tracks by reference to Harmonic MPEG clips (as seen in Harmonic MediaTools), and then building a new clip from the raw track files. The resulting clip will not be in sync. Always add such tracks to the Harmonic clip, not to the raw track files comprising the clip. Refer to TrackTool Help for more detailed information about this feature. Track Tag Files A Track Tag file contains the track tags used in your facility for labeling tracks and routing tracks. By using a consistent set of tags throughout your facility, a Harmonic MediaDirector can read the labels and automatically route the audio to the appropriate channels. TrackTool refers to the Track Tag file to ensure that the tracks attached to media clips are the same ones used in the configuration of MediaDirector players Harmonic Inc. All rights reserved. 18 TrackTool Release 2.0

19 Chapter 3 Using TrackTool SystemManager is used to configure players with language rules. At playout time, the rules are used to search out the appropriate audio tracks and send the matching audio to the right destination channels. See the Harmonic SystemManager Installation and User s Guide for more information. By default, the Track Tag file (TrackKeyValueDefs.txt.) is located on the Harmonic MediaDirector s file system at: fs\config\trackkeyvaluedefs.txt. where fs is the actual filesystem name. NOTE: When modifying the Track Tag file using a text editor, make sure to save the file as UTF-8 encoding if there are tags with non-english characters. Both Microsoft Word and Windows Notepad provide this encoding option. Track Tag File Format The following format conventions are used in Track Tag files. Each file can include these items on separate lines: Optional comment line(s), which start with a hash character # followed by any comment text. For example: # This is a comment and will be ignored. A mandatory keycode line indicating the key being configured. This item must be included once in the file, just before the track tag code mentioned below. The line starts with the letter K followed by a colon, followed by the key code. For track tags, the key code is ovn_trackmatch. For example: K:ovn_trackmatch Optional track code line(s). The line starts with the letter A followed by a colon, followed by the language code, which may be any US-ASCII character sequence. For example: A:French In addition: Tag names must not exceed 20 characters in length and must not include a comma, slash, or ampersand (&). A tag name with an ampersand will be saved but will not be selectable. Adding silence1 through silence8 inserts 1-8 channels of silence on the next channel(s.) Choose the number of silence tags as required by your facility, up to a maximum of eight. Adding tracknum0 through tracknum7 causes play of the audio track whose position in the clip s track stack matches the number specified in the tag. Choose the required number of tracknum tags, up to a maximum of eight. Note that since the numbering scheme for tracknum tags starts with zero, tracknum0 would match the first audio track in the clip s track stack. The strings NONE and None are reserved. Do not use in this file. silence and tracknum tags should not be assigned to tracks in TrackTool. Track tagging rules are applied to non-tagged clips if the rules contain any tracknum tags. A sample Track Tag file is as follows: # Harmonic clip and player track-tagging file # Comment lines start with # # The first line should always be 'K:ovn_trackmatch' # The following lines start with A: for audio track tags; # the rest of the line is the tag value Harmonic Inc. All rights reserved. 19 TrackTool Release 2.0

20 Chapter 3 Using TrackTool K:ovn_trackmatch A:English A:Tagalog A:Native Cornish Dialect A:Guarani A:Esperanto A:Elvish Log Files TrackTool writes Log Files to record its operations. The log is useful for seeing what tracks were added to a clip after the fact, or for diagnosing problems. The following is a sample Log File: :12:21 I - Starting TrackTool Version 0.8, :26:23 I - Saving clip O:\ajw\satchWithFrench.mov as a copy; trim raw is off :26:23 I - AddTrack: src:0 dst:0 in:0 ok:1 type:mpeg3.0l file:o:/ajw/media.dir/satch.m2v :26:23 I - AddTrack: src:1 dst:1 in:3 ok:1 type:pcm(1) file:o:/ajw/media.dir/satch_1.aiff :26:23 I - AddTrack: src:2 dst:2 in:3 ok:1 type:pcm(1) file:o:/ajw/media.dir/satch_2.aiff :26:23 I - AddTrack: src:0 dst:3 in:0 ok:1 type:pcm(2) file:o:\ajw\media.dir\hititplus15.aif :26:36 I - set file property [ovn_creation][tracktool; O:\ajw\satchWithFrench.mov; 04/02/04 17:26:36] :26:36 I - set track 1 property [ovn_trackmatch][english] :26:36 I - set track 2 property [ovn_trackmatch][english] :26:36 I - set track 3 property [ovn_trackmatch][french] :26:41 I - TrackTool exited. Note the following: Each line starts with a date and time stamp, followed by I for an information line, W for a warning line, or E for an error line. The rest of the line is the log message itself. Most lines are I lines. W or E lines indicate some sort of problem. Logs are written to files of the form TrackToolLog##.txt, where ## is the day of the month. If the log from the previous month is present, it is overwritten. TrackTool Limitations TrackTool is designed for and tested on DV and MPEG format clips. Use of TrackTool with other video file types is not supported. TrackTool only supports the following audio file types: WAV: stereo or mono, 16-bit, 48kHz. WAVs from Pinnacle/Steinberg Nuendo have been tested and are supported. 24-bit WAVs recorded by Harmonic are supported. WAVs from other applications may not work. AIF/AIFF: stereo or mono, 16-bit, 48kHz. Files generated using QuickTime 6.5 applications (QuickTime Player Pro and Soundtrack) on Macintosh have been tested and are supported. 24-bit AIFFs recorded by Harmonic MediaDirectors are supported. AIFFs from other applications may not work Harmonic Inc. All rights reserved. 20 TrackTool Release 2.0

21 Chapter 3 Using TrackTool When using Save: The original.mov file is overwritten, and some metadata may be lost. To avoid this possibility, use Save Copy. The original media files in their original locations are used. Be sure the media files you added reside on the Harmonic MediaDirector before adding their tracks to a clip. Added tracks residing elsewhere on the network or on the local PC will not be played back by the Harmonic MediaDirector. To copy added tracks to the MediaDirector from within TrackTool, use Save Copy. The TrackTool load function is not case sensitive. TrackTool incorrectly reports the bit rate of MPEG Long GOP clips that have been recorded in PAL. For example an MPEG Long GOP 12Mb video track will be reported in the TrackTool Main window Type field as Mpeg25.OL instead of Mpeg12.OL. This issue will be addressed in a future release Harmonic Inc. All rights reserved. 21 TrackTool Release 2.0

22 Appendix A Contacting the Technical Assistance Center Harmonic Global Service and Support has many Technical Assistance Centers (TAC) located globally, but virtually co-located where our customers can obtain technical assistance or request on-site visits from the Regional Field Service Management team. The TAC operates a Follow-The- Sun support model to provide Global Technical Support anytime, anywhere, through a single case management and virtual telephone system. Depending on time of day, anywhere in the world, we will receive and address your calls or s in one of our global support centers. The Follow-the- Sun model greatly benefits our customers by providing continuous problem resolution and escalation of issues around the clock. Table A 1: For Distribution and Delivery (Legacy Harmonic) Products Region Telephone Technical Support Americas or support@harmonicinc.com EME support.emea@harmonicinc.com Asia Pacific Other Territories hongkongtechsupport@harmonicinc.com India support.emea@harmonicinc.com Russia rusupport@harmonicinc.com Africa support.emea@harmonicinc.com Mainland China chinatechsupport@harmonicinc.com Table A 2: For Production and Playout (Legacy Omneon and Rhozet) Products Region Telephone Technical Support Americas or omneon.support@harmonicinc.com EMEA omneonemeasupport@harmonicinc.com Asia Pacific Other Territories apacsupport@harmonicinc.com Japan japansupport@harmonicinc.com China - Mainland chinasupport@harmonicinc.com Russia and CIS rusupport@harmonicinc.com 2013 Harmonic Inc. All rights reserved. 22 TrackTool Release 2.0

23 Appendix A Contacting the Technical Assistance Center The Harmonic Inc. support website is: The Harmonic Inc. Distribution and Delivery product software downloads site is: ftp://ftp.harmonicinc.com The Harmonic Inc. Playout and Production software downloads site is: ftp://ftp.omneon.com//updates/omneon/current/ The Harmonic Inc. corporate address is: Harmonic Inc North First St. San Jose, CA 95134, U.S.A. Attn: Customer Support The corporate telephone numbers for Harmonic Inc. are: Tel (from the U.S. and Canada) Tel (outside the U.S. and Canada) Fax Harmonic Inc. All rights reserved. 23 TrackTool Release 2.0