Cisco/Scientific Atlanta 330 & 430. HD Television. Sun City & Hilton Head Island. Q u i c k TELEPHONE TELEVISION INTERNET WIRELESS SECURITY

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1 Cisco/Scientific Atlanta & 4 HD Television Sun City & Hilton Head Island Q u i c k Reference TELEPHONE TELEVISION INTERNET WIRELESS SECURITY

2 Welcome to Hargray s Digital Television service. Your service includes many useful features that will enhance your viewing experience. This guide contains introductory information to help you begin your journey with Hargray Digital Television. Inside you ll find your current channel line-up, information on your remote, and a series of frequently asked questions and troubleshooting tips. Please visit us online at hargray.com for more information about our products and services or call us at HARGRAY to speak with a local representative. Sit back and enjoy the way it was meant to be!

3 GHI Universal Remote Control What Devices Can I Control? The four mode keys arched across the top of the remote tell the remote which device you want to operate. PHONE DVR INGS GHI REW BACK INTERACT FF SKIP LIVEI MULTISCREEN ON DEMAND /VIDEO VOD Each mode key is associated with different types of devices. You can use each mode key to control one of its associated devices: T12121 Mode Key Associated Devices IP gateway Set Top Box * s (including HDs) * players * VCRs, receivers, tuners and Home Theater in a Box (HTIB) *These keys can be reassigned to control different devices. Go to the Reassign Mode Keys section of this guide for instructions. Device Control Turns devices on or off Enables Set Top Box mode functions Enables mode functions Enables mode functions Enables mode functions DVR, VOD,, VCR Control DVR, VOD,, VCR Control Notes: In and modes, these keys may control your or VCR depending on how you have programmed the remote. /VIDEO Records the selected program Stops, VCR, VOD or recorded content Pauses, VCR, VOD or recorded content Plays, VCR, VOD or recorded content Scrolls through available or video input sources PHONE DVR INGS GHI REW BACK INTERACT FF SKIP ON DEMAND LIVEI MULTISCREEN /VIDEO VOD VIEWING Viewing && Browsing BROWSING ControlCONTROL Phone LIVEI Accesses the phone menu Accesses the Interactive Program Guide (I) Views live Moves through selections Selects and deselects screen items Clears all menu screens and returns to broadcast Accesses the search menu Displays text information about the selected programs Displays or closes the program guide Jumps to next section or switches to last channel Selects the next channel, up or down, when watching. Moves up or down one page in the program guide and in some menu screens Sound Control Note:These keys are assigned to the when the mode key is programmed with a valid code. Adjusts volume Mutes sound (May not operate on some s) Numeric Keys Enter channel numbers, text, and remote codes. Also use to enter your parental control PIN Clears text and numbers in text fields Enters and saves (stores) an entry

4 Troubleshooting Having trouble with your service? Check out these quick tips to help you troubleshoot some common issues. No Picture Verify that the power to your is turned on. If the Set Top Box is plugged into an outlet controlled by a wall switch, verify that the switch is in the ON position. Verify that all cables are properly connected. If your system includes a VCR or stereo, verify that you have properly connected them to the Set Top Box. Verify the proper input selection to the home theater receiver or. If you are using coaxial cable to connect to your, verify that the is tuned to the correct channel. (Channel or 4 (depending on your system configuration)). No Color or Incorrect Color Verify that the current program is broadcast in color. Adjust the color controls. If you are using a component video connection (PrPbY), check that all connectors are completely and properly plugged into the Set Top Box and. If you are using a component video connection (PrPbY) and your HD only has RGB or RGB-HV connectors, you must use an adapter. Contact Hargray for more information. No Sound If your setup includes a VCR or stereo, verify that you have properly connected them to the Set Top Box. Verify that the volume is turned up. Verify that the mute function is not on. Verify the proper input selection to the home theater receiver or. If you are using coaxial cable to connect to your, verify that the is tuned to the correct channel. (Channel or 4 (depending on your system configuration)). Remote Issues If function keys (guide, channel up/down, etc.) on the remote are not responding, try pressing the button first and then retry the desired function key. button may not operate on some s. Utilize online remote guides found at hargray.com. Help is also available on the Set Top Box by pressing the button on the remote and then selecting HELP. Telephone Support When calling the support line, please have the following information available: 1. The MAC address or the Serial Number (SN) of the box located on the back or underside of the Set Top Box. 2. Make and model of the Set Top Box found on the front panel. Frequently Asked Questions I m not getting any signal. What do I do? Your set may be set to the wrong channel. Please ensure that your is tuned to the correct channel. This may either be Channel or 4, depending on your system configuration. Also, check to make sure that you ve selected the proper input setting for your. My remote won t change the channel? Try pressing the button on your remote, then attempt to change the channel again. My screen is displaying a message that says Press to Activate. What do I do? First, push the on your remote, and then press the button. You may also press the button on your Set Top Box. How do I order Pay-Per-View? Change the channel to Channel 41 and follow the on-screen instructions. The default PIN is. How do I order Movies-on-Demand (MOD)? Press the button and select Movies from the on-screen menu. When the On-Demand screen appears, search for movies, access movie categories and view film details using the SELECT and up/down arrow keys. To order a movie, highlight the box entitled Rent it. You will be prompted to enter a PIN number. The default PIN is. How do I watch a movie using my or VCR? Change your to the appropriate input setting or channel (varies by device), power on your or VCR device and follow the operational instructions for the or VCR. How do I access the on-screen guide? Press on the remote control. If the guide does not display after pressing, try pressing and then the button. How do I exit the main menu? Press the button. If you do not exit the main menu after pressing, try pressing and then pressing the button. How do I set up Caller ID on? Where can I go to modify my Caller ID on settings? Press the button on your remote. Arrow down and select Account Info/Settings by pressing the OK button. Select Caller ID from the menu. You may be prompted for your PIN. The default PIN is. Technical Support: Monday Saturday, 7:am to :pm EST. Dial 11, option 2 from any Hargray phone, or call toll-free HARGRAY and select the repair option. Outages can be reported at the same number 24 hours a day, 7 days a week.

5 Customer Specific Configuration location (room) Attached device(s) VCR TiVo Other Connection S-Video Component Coaxial Tune to channel or input Notes Customer Specific Configuration location (room) Attached device(s) VCR TiVo Other Connection S-Video Component Coaxial Tune to channel or input Notes Call HARGRAY Visit hargray.com Follow us

Amino. Digital Television. Sun City & Hilton Head Island

Amino. Digital Television. Sun City & Hilton Head Island Amino Digital Television Sun City & Hilton Head Island Q u i c k R e f e r e n c e G U I D E T E L E P H O N E T E L E V I S I O N I N T E R N E T W I R E L E S S S E C U R I T Y HD Television Quick Reference