NSU Distance Delivery Teleconference Operations Polycom 2005
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1 NSU Distance Delivery Teleconference Operations Polycom 2005 Polycom Teleconference & Crestron Control Presentation Room Operations E-learning Studio Mode Classroom Presentation Mode DDN Remote Site Capability Pro Staff and Maintenance Section Media Services Web site Polycom Smart Rooms Eclips DDN Scheduling DDN Polycom Manual NSU BOR Scheduling Mr. Carlsgaard, call Help Desk, start W.O., transfer to. CSEL Scheduling & singular DDN events Mr. Michael Carter,. Internet 2 Events Scheduling Mr. Jeremy Iverson,.
2 Polycom Remote and Its Functions See the DDN Polycom User Guide WARNING The Polycom remote will NOT control all NSU Studio functions.
3 E-learning Studio Mode The instructor computer will display the Crestron e-control2 software that operates most of the studio equipment for a teleconference. Select the Room Control icon on the Desktop: After loading, click the screen to start the conference.
4 IP Call & Camera 1 Screen Camera 1 controls. Here is the only option in DDN! Do Not Connect or Disconnect DDN will! The IP Call option will be showing. DDN will connect all H.323 (IP) teleconference calls. Video-Here camera controls and presets will work. Video-There will not work in DDN events. 10 camera only presets are available, shown as Bank 1 & 2. Hold Store Camera Presets for 3 seconds then select bank button.
5 Camera 2 Screen 10 camera only presets are available for all cameras. In normal video input mode, use PIP SWAP to control what is being digitized or recorded. You MUST check the small digistation monitor to see what is being digitized or recorded.
6 Polycom in PIP Mode Use of PIP SWAP Left VGA monitor Right Video monitor Digi monitor In normal video input mode, use PIP SWAP to control what is being digitized or recorded. Left VGA monitor signal will be recorded. Right Video monitor will display the alternate. Your Studio transmits the Left VGA monitor signal via the Polycom and DDN. Your Studio transmits live streaming video and audio of the Left VGA monitor signal.
7 Document Camera The document cameras are currently video resolution, but will be VGA document cameras. Higher resolution VGA document cameras will be available in the presentation classrooms. The input switches on the Elmo or other document camera may no longer be functional. Under const. As of , will change.
8 DVD/VCR Operation Adjust Audio Here Select DVD or VCR The DVD controls are the basics. Near Volume controls the output of the DVD/VCR audio, which is Crestron. Ask your remote sites if audio is OK and adjust as necessary. Far Volume controls what you hear, which is Polycom. It is possible to have your local audio playback OK while the remote sites are not able to hear.
9 Laptop or Portable VGA and Audio Source VGA and audio cables are provided and will be sent to the Polycom as PC (VGA People & Content) signal. See Operational Issues 2005, p.3 for solution to current Laptop and Room PC audio sources.
10 Room PC, VGA and Audio Source An instructor PC is provided and signal is sent to the Polycom as PC (VGA People & Content). This high resolution is seen only on the Left VGA monitor and will also be recorded. See Operational Issues 2005, p. 3 for solution to current Laptop and Room PC audio sources.
11 For your convenience Help Page Info
12 Display when Exit System is selected. Exit the System
13 Power Down Command Need led shot here The 52 LG monitors will not be able to power back on immediately. They must cool down to reset. CAUTION: Make certain that the 52 monitors power down. LED goes red. They will burn out if left on for days because they are just a projector in a box.
14 Its brief! Power Down Delay
15 Blank End, Classroom next
16 Classroom Video Conference Mode The instructor computer will display the Crestron e-control2 software that operates most of the studio equipment for a teleconference. Select the Room Control icon on the Desktop: After loading, click the screen to start the conference.
17 Its brief! Be mellow and patient! Crestron e-control2 Will Load
18 Classroom Video Conference Mode Select Mode Select the Room Control icon on the Desktop then choose the mode of room operation. Select Video Conference Mode.
19 Classroom Video Conference Mode Crestron XPanel Screen Turn On (OFF) The Projector Remote Display Sends Remote Site to Projector Video conference mode in the classroom allows you to also use the room projector. Select Projector ON/OFF to turn on. CAUTION: You MUST turn the projector OFF before exiting the teleconference. Remote Display shows your remote students to your on-campus class.
20 IP Call & Camera 1 Screen Camera 1 controls. Here is the only option in DDN! Here / There controls will work in other point-to-point calls. Do Not Connect or Disconnect DDN will! Internet 2 and other Internet Protocol calls will be dialed here & will display on the HOME screen. The IP Call option will be showing. DDN will connect all H.323 (IP) teleconference calls. Video-Here camera controls and presets will work. Video-There will not work in DDN events. 10 camera only presets are available, shown as Bank 1 & 2. Hold Store Camera Presets for 3 seconds then select bank button.
21 Camera 2 Screen Cam 2 is Students in your class 10 camera only presets are available for all cameras. In normal video input mode, use PIP SWAP to control what is being digitized or recorded. You MUST check the small digistation monitor to see what is being digitized or recorded.
22 Polycom in PIP Mode Use of PIP SWAP Left VGA monitor Right Video monitor Digi monitor In normal video input mode, use PIP SWAP to control what is being digitized or recorded. Left VGA monitor signal will be recorded. Right Video monitor will display the alternate. Your Studio transmits the Left VGA monitor signal via the Polycom and DDN. Your Studio transmits live streaming video and audio of the Left VGA monitor signal.
23 Polycom Continuous Presence Mode Polycom MGC Defined Teleconference Right Monitor displays Cont. Presence. PIP is Left VGA monitor shows VGA signal. Excellent VGA doc. cam. The VGA doc. cam is NOT real time. Your Studio transmits the Left VGA monitor signal via the Polycom and DDN.
24 Document Camera TURN OFF THE DOCUMENT CAMERAS - THEY BURN OUT! Higher resolution VGA document cameras will be available in all teleconference classrooms. The input switches on the EPSON or CANON doc. camera will function differently. USE PC Graphics to toggle on and off VGA mode to remote sites.
25 DVD/VCR & PC Audio Operation Adjust Audio Here Control of your audio is critical. The gain of the microphones cannot be adjusted by you. Near Volume controls the output of the DVD/VCR audio, which is Crestron. Ask your remote sites if audio is OK and adjust as necessary. Far Volume controls what you hear, which is Polycom. It is possible to have your local audio playback OK while the remote sites are not able to hear. To hear PC audio you MUST first select DVD/VCR then Room PC. See Operational Issues 2005, p.3 for solution to current Laptop and Room PC audio sources.
26 DVD/VCR & PC Audio Operation Select DVD then Room PC To hear PC audio you MUST first select DVD/VCR then Room PC. The DVD does not need to play anything just be turned ON, then select Room PC. See Operational Issues 2005, p.3 for solution to current Laptop and Room PC audio sources. USE PC Graphics to toggle on and off VGA mode to remote sites.
27 Laptop or Portable VGA and Audio Source Plug in VGA, RJ45 LAN and audio mini-plug to headphone output. Display signal is sent to the Polycom as PC (VGA, People & Content) signal. Your laptop must be set to display properly from the external 15 pin RGB port. Use Function key to drive output to external port. USE PC Graphics to toggle on and off VGA mode to remote sites.
28 PC Operation An instructor PC is provided and signal is sent to the Polycom as PC (VGA People & Content). This high resolution is seen only on the Left VGA monitor and will also be recorded or digitized. Sends instructor computer display signal to Projector and Polycom Left VGA monitor. Use People buttons to change live video sent to remote sites as well. (VGA People & Content). Log on to NSU network as usual. Your F: network drive will be available. You may map other network drives.
29 Blank End, Presentation next
30 Classroom Presentation Mode The instructor computer will display the Crestron e-control2 software that operates most of the classroom equipment for a teleconference or classroom presentation. Select the Room Control icon on the Desktop then choose the mode of room operation.
31 Its brief! Crestron e-control2 Will Load
32 Classroom Presentation Mode Screen Classroom LCD projector signals are sent by selecting these command buttons. Classroom teleconferences can be projected. Projector ON & OFF is provided. Projector must cool down before reset or restart.
33 DVD/VCR Combo Player Select DVD or VCR, controls are very basic. Request auxillary speakers if necessary.
34 Will be VGA hi-res document camera Document Camera
35 Laptop Installation Plug in VGA, RJ45 LAN and audio mini-plug to headphone output. Your laptop must be set to display properly from the external 15 pin RGB port. Use Function key to drive output to external port.
36 Instructor PC Sends instructor computer display signal to Projector. Log on to NSU network as usual. Your F: network drive will be available. You may map other network drives.
37 Help Page Info
38 Blank End, OPS issues next
39 Current Operational Issues, Time Sync: Bridge connection time. If not accurate, report it. Instructor CPU will send Powerpoint ID slide to Polycom on time, every time. The ID slide will be sent only at the start of the class. Check your eclips to see if digistations are in sync. Report it. Bridge Connect: DDN Polycom MGC bridge will connect, in Continuous Presence display of the Far End sites. Bridge will start and stop on time. Remote sites and cams should always be ON. If room is dark or no one present, notify Help Desk NOW! MJ 140 Document Cam VGA delay: testing this! Better! Record Monitor: Watch this! It shows what is sent to eclips and archives DO a check of your audio and video content everyday. Video Source to PC (VGA People & Content): 3 Second delay is set to allow Polycom to see signal.
40 Current Operational Issues, , p.2 Media Production: Producing audio, video, streaming media, copies of old stuff, class sessions, speakers, etc. In your studio room after hours only. Will be recorded at digicentral on tape and/or captured as Windows Media 9 only. Media conversions will be done at Media Services by tech fellows. CALL Help desk with 2-3 days lead time to arrange for staff. Audio and Video From Remote Sites: Take site role and have each site mute their audio to reduce audio issues. Report Echo and any other irritating audio problem? Sites may have different configurations. Some sites may have PC (VGA People & Content) from PC and/or VGA document camera and they can send you VGA People & Content image. Most will not. K-12 sites now have a good quality site camera and 52 VGA monitor. Noise Abatement During Construction: Will be presented to contractors after bids awarded.
41 Current Operational Issues, p.3 Audio Issues regarding DVD/VCR to PC (VGA People & Content): The Polycom VSX 8000 requires separate audio definition for PC (VGA People & Content) source and VCR/DVD source. The Polycom will be set to VCR/DVD audio as default. If you switch to Room PC for an audio play or internet site, you may be without audio. Solutions?: Other hardware options, possible Polycom upgrade??? VCR/DVD steps (The Iverson Hack) Select the DVD/VCR ( no need to play anything) Must select Room PC directly. Audio path will remain open and allow PC audio to be heard. Do not select a cam or doc cam setting first. No audio path is there. However, remote sites will see your PC VGA (Content) but only blue screen from your DVD (People). When it is important that they see you and the PC VGA (Content), select the Camera 1 or 2 source first and then Room PC. They will not hear any PC audio. This issue may be resolved in the next Polycom VSX8000 software release.
42 Current Operational Issues, p.4 Audio Issues regarding DVD/VCR to PC (VGA People & Content): Polycom Menus to change VCR Audio In Mode : to Visual Concert Request this if your audio source is strictly from the PC This requires password access to effect the change.
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