Big Brother is Watching You!

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1 Big Brother is Watching You! CCTV and Access Control in the Transit Industry Transit Safety and Security Clint Hunter MARTA Enterprise Architect office mobile 1 1

2 About MARTA MARTA is over 30-years old. It is the nation s 9th largest transit system which includes heavy rail, bus and paratransit services. MARTA provides nearly 420,000 passenger boardings a day. The system spans 42 miles of track and travels over 1100 miles of bus routes. We have 531 fixed route busses, 185 Mobility vans and 318 railcars. D. Clint Hunter Currently the Enterprise Architect for MARTA Trained as an Electrical Engineering Technologist Worked in Transit for 19 years in various capacities Married with two kids Sagittarius 2

3 Preface There has been enormous growth in the transit industry in the use of video surveillance and electronic access control systems. This is one part of the response transit agencies around the world are using to deal with threats to their patrons and employees. (Threats that range from the catastrophic such as fire or explosions to the more mundane theft or personal assault). The axiom of the security industry has always been, As security increases, convenience decreases. Transit, at its heart, is a service-based industry - How you keep your patrons safe without overly hindering their travels? Many agencies have turned to Closed Circuit Television (CCTV) systems for video surveillance of their properties to both deter incidents and aid in prosecution of crimes committed. Access Control can help keep public areas secure and yet allow traffic to flow. Also keep the operational areas secure all while not giving the impression of a Police State. 3

4 CCTV in Stations and Rolling Stock CCTV systems have become tiny to the point of non-descript. They come in colors, shapes and sizes that allow architects to tuck them away or integrate them into the environment without being overt or gaudy. The resolution of these systems are now to the point that identification of individuals is possible from the images captured the key to using this as a deterrent is to make sure the riding public knows the systems capabilities. IP cameras or codecs used exclusively to store video in MPEG4 or H264 based formats in local DVRs and/or Video SAN. Vendors have converged on a common ground making the selection easier and tougher at the same time. The real issue, the only issue the transit industry has to tackle now is the Video Policy. What are you going to record How long do you plan to keep it Two questions that will cause arguments for days. Police - capture everything, always. Managers - watch the employees. Lawyers want plausible deniability. 4

5 Typical Fixed Route Bus CCTV Layout with 11 Cameras So much to see, so much to do! How do you decide where to place cameras on rolling stock? Who are you protecting? What are you protecting them from? 5

6 What are you going to do with all those cameras? Frankly, they are still not enough. CCTV is just one link in the security chain. Your greatest camera is the one on your patron s mobile device. It is always in the right spot to capture the action. 6

7 What if it fails and all goes away? 7

8 Access Control - When and Where Access by key to sensitive areas has been the de-facto standard for decades. This creates many ways to defeat security policies and does not allow for tracking of personnel in and out of the facility. Access control can solve these issues as it requires something you have, something you know or something you are to gain access to these areas. What s Next? Crystal Ball or Magic 8 Ball Both point to Analytics. Trip wire for passenger/car counting Packages left behind Items removed from the scene Facial Recognition License Plate Readers 8

9 Thanks for your time! 9

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