48 TV Caller ID TV CALLER ID

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1 48 TV Caller ID TV CALLER ID

2 What is TV Caller ID? TV Caller ID is just like phone-based Caller ID, with the added benefit of being able to view Caller ID information on your TV screen before the phone rings and view a log of incoming calls on your TV. Caller ID information will still also appear on your telephone or Caller ID display unit. Follow the simple on-screen menus or these instructions to set preferences and make the most of TV Caller ID. Activating TV Caller ID TV When Caller a call ID is comes automatically in as you re activated watching for TV, every a small customer graphic with with EATEL Caller phone ID information service with will Caller appear ID before and FiberEdge your phone Digital rings. Edge The screen TV. This will means show when the caller s a comes name in and as telephone you are watching number TV, (if available), a small graphic along with with Caller two control ID information options. Use will your appear STB near remote the bottom to make of your your selection: TV screen. If you are a FiberEdge Digital Edge TV and phone service with Caller ID customer and this feature is not working, please refer to Turning TV Caller ID On or Off on page 68 to make sure this feature is turned on. Using TV Caller ID While Watching TV When a call comes in as you re watching TV, a small graphic with Caller ID information will appear before your phone rings. The screen will show the caller s name and telephone number (if available), along with two control options. Use your STB remote to make your selection: > Press to clear the Caller ID information from the screen (This simply removes the information from your screen. Incoming caller information will be stored in a call log. See Incoming Calls Log on page 68 for details.) > Press to disable TV Caller ID (See Turning TV Caller ID On or Off on page 68 for instructions about how to turn this feature back on later.) OR Continued on Next Page 49

3 Channel 411: Setting Preferences and Viewing Call History When you tune to Channel 411, you will see a main menu with three options: 1. Incoming Calls 2. Toggle Caller ID ON or Caller ID OFF 3. Settings Following are instructions for navigating these TV Caller ID menus. Note: From any location within these Caller ID menus, you can return to watching television by simply changing the channel or return to the main TV Caller ID menu by pressing on your STB remote. You can also use the arrow buttons to scroll to the button on the screen and then press the Select button on your remote. Keep in mind that some features, as noted, are STB-specific and any changes you make will only apply to the TV you are currently using. Turning TV Caller ID On or Off To turn TV Caller ID on or off: 2. Use the Up or Down arrow buttons on your remote to highlight either Caller ID ON or Caller ID OFF, then press the Select button to make your choice (or use the up or down arrow buttons to scroll to SEL on the screen and then press the Select button ). The asterisk to the left of the selection, [*], indicates which setting is currently active. Incoming Calls Log TV Caller ID automatically logs the names and phone numbers of the last 10 callers, along with the date and time of each call. To review your incoming calls: 2. Use the Up or Down arrow buttons on your remote to scroll to Incoming Calls and press the Select button. 3. Use the Up or Down arrow buttons to scroll through the call list. To delete calls from the log: To delete all calls listed in the log, press on your remote. To delete specific calls, use the Up or Down arrow buttons on your STB remote to scroll to the specified call and press the Select button (you can select multiple calls at one time by repeating this process). Then press to delete the selected calls. 50 TV Caller ID

4 Map Services TV Caller ID is enabled automatically for all EATEL phone customers with Caller ID service and our FiberEdge Digital Edge TV package. Using the Map Services option on Channel 411, you can adjust this automatic setting and choose to disable or enable TV Caller ID for multiple phone lines in your home. Adjusting Map Services Settings To adjust map services settings: 2. Use the Up or Down arrow buttons on your remote to scroll to Settings and press the Select button. 3. Use the Up or Down arrow buttons to scroll to Map Services and press the Select button on your remote. 4. Use the Up or Down arrow buttons to scroll to the phone number for which you would like to adjust the settings and press the Select button. 5. Use the Up or Down arrow buttons to scroll to either Caller ID On or Caller ID Off for the specified phone line. Press the Select button to turn the service on or off for that phone line, on that TV. The asterisk to the left of the selection, [*], indicates which setting is currently active. Note: Map Service settings are STB-specific and changes will only apply to the TV on which you make them. Follow the same instructions above to make changes on each TV with a STB in your home. Continued on Next Page 51

5 Duration of Caller ID Display on Your Screen The default setting for the TV Caller ID display is 15 seconds. However, this setting can be adjusted. Changing Your Caller ID Display Duration To change Caller ID display duration: 2. Use the Up or Down arrow buttons on your remote to scroll to Settings and press the Select button. 3. Use the Up or Down arrow buttons to scroll to Caller ID Settings and press the Select button. 4. Use the Up or Down arrow buttons to scroll to Set Caller ID Display Duration and press the Select button. 5. Use the Up or Down arrow buttons to locate your preferred duration. Options range from 5 to 240 seconds. Press the Select button to set the display duration. Note: Caller ID Display Duration settings are STB-specific and changes will only apply to the TV on which you make them. Follow the same instructions above to make changes on each TV with a STB in your home. 52 TV Caller ID

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