DIRECTV. the ultimate HD entertainment solution HOSPITALITY & INSTITUTIONS SALES GUIDE OFFER HIGHLIGHTS

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1 HOSPITALITY & INSTITUTIONS SALES GUIDE Effective Wonder on DIRECTV CINEMA DIRECTV the ultimate HD entertainment solution OFFER HIGHLIGHTS NATIONAL OFFERS FOR HOSPITALITY & INSTITUTIONS All offers require 100% HD-capable equipment. See pages 4-12 SHOWTIME AVAILABLE FOR INSTITUTIONS & UNIVERSITIES FOR ONLY 99 / See page 11 CACHING SERVER OFFER FOR DIRECTV CINEMA WITH ON DEMAND See page 6 ADD SHOWTIME AS 2 ND PREMIUM FOR HOTELS FOR ONLY 99 / See page 11 Get 2018 NFL SUNDAY TICKET at no extra cost for all new customers. Out-of-market games only. Select int l games excluded NFL SUNDAY TICKET rates for current customers based on guest-room counts. See page 10. PRODUCED BY DIRECTV MARKETING DEPARTMENT. NOT FOR PUBLICATION OR CUSTOMER DISTRIBUTION. Programming, pricing, terms and conditions subject to change at any time. For assistance with understanding packages, offers or benefits of DIRECTV, see page 20 for contact numbers. Wonder: 2017 Lions Gate Films Inc. and Participant Media, LLC and Walden Media, LLC. Artwork & Supplementary Materials 2018 Lions Gate Entertainment Inc. All Rights Reserved.

2 Table of Contents Hospitality & Institutions Business Types... 3 Hospitality National Offers and Promotions Institutions National Offers and Promotions Special Offers for Hospitality & Institutions Equipment Details Hospitality & Institutions Rate Card Contact DIRECTV AT&T Capital Services for Hospitality & Institutions Hospitality & Institutions: All System Types (Except DRE) Hospitality & Institutions: DRE/DRE Plus System Types Hospitality Customer Qualification Worksheet DIRECTV Dealer Checklist for Contracts DIRECTV Hospitality & Institutions Packages Channel Lineups Commercial Special Offers and Promotions Need assistance? DIRECTV has phone numbers dedicated to different account types for customers and dealers. For Customers Customer Care IVR: Hospitality & Institutions Customer Care (HTL account types): (8:00am 12:00am ET) Commercial Customer Care (all other account types): (8:00am 12:00am ET) For Dealers H&I (HTL) Customer Account Activations, Billing and Programming Issues: (24/7) For Public, Business or Private Viewing (BAR, HOS, POL) Account Activations:

3 H&I Business Types HOSPITALITY HOTELS, MOTELS WHY THEY NEED DIRECTV Give hotel guests an unparalleled entertainment experience with DIRECTV s industry-leading HD programming, sports and channel variety. Plus, our Interactive Program Guide INCLUDED with DIRECTV HD makes it easy for guests to find their favorite shows. Create an in-home experience in every room, only with DIRECTV. INSTITUTIONS Jumanji: Welcome to the Jungle on DIRECTV CINEMA SENIOR LIVING COMMUNITIES, HOSPITALS AND UNIVERSITIES WHY THEY NEED DIRECTV Whether someone is in the hospital, under care or attending college, nothing makes people feel at home like DIRECTV. As the ultimate entertainment experience with unmatched HD, sports and variety of programming, DIRECTV makes it easy to keep everyone entertained. RECREATIONAL AND CORRECTIONAL FACILITIES A Bad Moms Christmas on DIRECTV CINEMA WHY THEY NEED DIRECTV DIRECTV has entertainment solutions to fit any institution. As the unparalleled entertainment experience with the best in HD, sports and variety of programming, DIRECTV makes it easy to give everyone the best TV for the best value. Jumanji: Welcome to the Jungle: 2017 Columbia Pictures Industries, Inc. All Rights Reserved. A Bad Moms Christmas: 2017 STX Financing, LLC. All Rights Reserved. 3

4 HOSPITALITY National Offers and Promotions

5 Hospitality National Offers FOR SALES ASSOCIATES ONLY NOT FOR CUSTOMERS OFFER RULES: Cannot be combined with any other DIRECTV offers Subject to Early Cancellation Fees (ECF) All subsidies are per room unless otherwise noted GOOD BETTER BEST SUBSIDY 25/room 1 50/room 2 HD equipment at no additional cost 3 ELIGIBLE EQUIPMENT DIRECTV Residential Experience (DRE), DRE Plus, HD COM System, and HD COM System with NTSC-8 technologies REQUIRED AGREEMENT 3 years 5 years 5 years MINIMUM ROOM REQUIREMENT 20 Properties with less than 20 rooms pay a 25.99/mo. small property fee allowance. 20 Properties with less than 20 rooms pay a 25.99/mo. small property fee allowance. 75 (50 for DRE) PROGRAMMING REQUIREMENTS SELECT Package or above Local channels (if available in market) DRE Software fee (if applicable) HD Access included Qualifying Premium service^ SELECT Package or above Local channels (if available in market) DRE Software fee (if applicable) HD Access included Qualifying Premium service^ SELECT Package or above Local channels (if available in market) DRE Software fee (if applicable) HD Access fee of 1.00 per room per month Qualifying Premium service^ HARDWARE REQUIREMENTS 100% HD-capable in all units 100% HD-capable in all units 100% HD-capable in all units ^Qualifying Premium services: HBO, Cinemax, SHOWTIME and STARZ SUPER PACK or STARZ ENCORE Does not apply to HD L-Band or mixed SD/HD systems. Offers end 12/31/18. New approved H&I customers only. 3- or 5-year programming agreement required. Credit card required (except MA & PA). To access DIRECTV HD programming, HD Access fee (1/room/mo.) and HD equipment req d. Offer does not include televisions and is applicable to DIRECTV HD equipment only. A minimum of 25 of programming services per property per month required SUBSIDY HD OFFER: Offer is available to new or renewing Hospitality and Institutions customers with a 3-year programming agreement. Properties must subscribe to the SELECT Package (5.50/room/mo.) or above, and local channels (.50/room/mo.), if available in your market. A DRE System software receiver fee (0.50/room/mo.) may apply if using DRE equipment. Hospitality accts require a Premium channel. 20-room minimum is req d per property. To access DIRECTV HD programming, HD equipment req d SUBSIDY HD OFFER: Offer is available to new or renewing Hospitality and Institutions customers with a 5-year programming agreement. Properties must subscribe to the SELECT Package (5.50/room/mo.) or above, and local channels (.50/room/mo.), if available in your market. A DRE System software receiver fee (0.50/room/mo.) may apply if using DRE equipment. Hospitality accts require a Premium channel. 20-room minimum is req d per property. To access DIRECTV HD programming, HD equipment req d. IN THE EVENT YOU FAIL TO MAINTAIN YOUR SUBSCRIPTION TO THE REQUIRED PROGRAMMING PACKAGES, YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO THE FULL SUBSIDY AMOUNT YOU RECEIVED, PRORATED BY THE NUMBER OF MONTHS YOU PAID FOR THE REQUIRED PROGRAMMING PACKAGES DURING THE COMMITMENT PERIOD. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period. 3 COM EQUIPMENT OFFER: Offer is available to new or renewing Hospitality and Institutions customers with a 5-year programming agreement. Maximum equipment subsidy of 11,000 for HD COM System, COM System w/ NTSC-8 technology or Receiver-Less HD. Receiver-Less equipment is only for Institutions. Properties must subscribe to SELECT Package (5.50/room/mo) or above, with local channels (0.50/room/mo.), if available in your market, HD Access (1.00)/room/mo.) req d in all units and qualifying Premium channel service (Hospitality only). Requires 75-room minimum for COM System equipment. Add l equipment and fees apply for upgrades. IN THE EVENT YOU FAIL TO MAINTAIN YOUR SUBSCRIPTION TO THE REQUIRED PROGRAMMING PACKAGES, YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO 11,000 FOR THE FREE COM EQUIPMENT OFFER, PRORATED BY THE NUMBER OF MONTHS YOU PAID FOR THE REQUIRED PROGRAMMING PACKAGES DURING THE COMMITMENT PERIOD. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period. DRE EQUIPMENT OFFER: Offer is available to new or renewing Hospitality and Institutions customers with a 5-year programming agreement. DRE Systems will receive full equipment reimbursement ( per unit/room). Properties must subscribe to SELECT Package (5.50/room/mo.) or above, with local channels (0.50/room/mo.), if available in your market, HD Access (1.00/room/mo.) req d in all units and qualifying Premium channel service (Hospitality only). 50-room minimum for DRE equipment. A system software receiver fee (0.50/room/mo.) will apply. Add l equipment and fees apply for upgrades. IN THE EVENT YOU FAIL TO MAINTAIN YOUR SUBSCRIPTION TO THE REQUIRED PROGRAMMING PACKAGES, YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO /ROOM YOU RECEIVED FOR THE FREE DRE BASIC EQUIPMENT OFFER, PRORATED BY THE NUMBER OF MONTHS YOU PAID FOR THE REQUIRED PROGRAMMING PACKAGES DURING THE COMMITMENT PERIOD. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period. INSTALLATION: Custom installation charges apply, and are based on property size. Applicable use tax adjustment may apply on retail value of installation. Availability of DIRECTV service may vary by location. In certain markets, programming/pricing may vary. Make and model of system at DIRECTV s sole discretion. Offers void where prohibited or restricted. Hardware and programming available separately. Receipt of DIRECTV programming subject to the DIRECTV Terms of Service for Hospitality Establishments and the DIRECTV Terms of Service for Institutions; copy provided with new customer information packet. Taxes not included. DIRECTV programming, hardware, pricing, terms and conditions subject to change at any time AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners. 5

6 DIRECTV CINEMA Offer: Caching Server and FREE-to-guest access to On Demand! DIRECTV Residential Experience (DRE) Plus is now better than ever with DIRECTV CINEMA and On Demand! Our latest DRE Plus technology will enhance any hotel with our best offer ever! New qualifying hotels can get equipment worth over 6,000 at no additional cost when they upgrade to DRE Plus and activate DIRECTV CINEMA. DIRECTV CINEMA gives guests instant access to the same hot new movie releases they enjoy at home. Plus, guests will get access to a huge library of the best original series and movies from popular networks like HBO, Cinemax, SHOWTIME, THE MOVIE CHANNEL, FLIX, STARZ, STARZ ENCORE, plus others, giving customers the best entertainment instantly, at no additional cost and without the need to subscribe or log in.* DIRECTV CINEMA with On Demand offers guests the highest quality viewing experience without straining the hotels bandwidth! DIRECTV CINEMA with On Demand offer includes: Caching Server USB sticks Distributor licensing (up to 250 receivers) and distributor setup required for the DIRECTV CINEMA product installation Dealer install fees are not covered by this offer. Property must be VPN-connected, available via Monitoring Dashboard and PMS-connected. Three Billboards Outside Ebbing, Missouri on DIRECTV CINEMA Programming and Commitment Period Requirements New DRE Plus Hospitality must be activated by 7/21/18. Property must subscribe to either the 25 Subsidy (Good), 50 Subsidy (Better) or HD Equipment (Best) Offer with DRE equipment. Customer must activate DRE and Guest Welcome Screen with a 3- or 5-year commitment period. DIRECTV CINEMA offer found on Additional Services Addendum. Required Billing Codes: SELECT/ENT/XTRA, Locals, HD, DRE and VOD. Equipment Activation Requirements Property must be activated within 60 days of the equipment being shipped, which will be managed by the Build Out stage selected in SalesForce.com (SFDC). A Dealer chargeback of 6,000 will occur (processed by DIRECTV) if the system is not activated within 60 days of equipment shipping. Distributor must drop-ship all equipment to the property once moved to Build Out in SFDC (this triggers the 60-day clock). Pipeline Management for servers: ASM and dealer will receive a follow-up 45 days after equipment shipped (if not activated), warning of 60-day deadline and chargeback. Final notice will go out as notification of chargeback after 60-day deadline. Download the following items for more information from mycsp: Fact Sheet Process Overview Offer Agreement *DIRECTV CINEMA required. Access to available DIRECTV On Demand programming based on subscription to applicable Premium networks. Three Billboards Outside Ebbing, Missouri: 2017 Twentieth Century Fox Film Corporation. All Rights Reserved. DIRECTV CINEMA SERVER OFFER: Offer extended to 7/21/18. Requires activation of New DRE Plus Hospitality Property and Guest Welcome Screen; subscription to 25 Subsidy (Good), 50 Subsidy (Better) or Free Equipment (Best) Offers with only DRE equipment; 3- or 5-year term and inclusion of T&Cs on Additional Services Addendum. Property must be VPN-connected, available via Monitoring Dashboard, and PMS-connected. 6

7 Last Flag Flying on DIRECTV CINEMA Billions on SHOWTIME. SHOWTIME subscription required. INSTITUTIONS National Offers and Promotions Billions: Showtime Networks Inc. All Rights Reserved. SHOWTIME and related marks are registered trademarks of Showtime Networks Inc., a CBS Company. Last Flag Flying: 2018 Lions Gate Entertainment Inc. All Rights Reserved.

8 Institutions and Universities National Offers FOR SALES ASSOCIATES ONLY NOT FOR CUSTOMERS OFFER RULES: Cannot be combined with any other DIRECTV offers Subject to Early Cancellation Fees (ECF) All subsidies are per room unless otherwise noted GOOD BETTER BEST SUBSIDY 25/room 1 50/room 2 HD equipment at no additional cost 3 ELIGIBLE EQUIPMENT DIRECTV Residential Experience (DRE), DRE Plus, HD COM System, and HD COM System with NTSC-8 and Receiver-Less HD technologies REQUIRED AGREEMENT 3 years 5 years 5 years MINIMUM ROOM REQUIREMENT 20 Properties with less than 20 rooms pay a 25.99/mo. small property fee allowance. 20 Properties with less than 20 rooms pay a 25.99/mo. small property fee allowance. 75 (50 for DRE) PROGRAMMING REQUIREMENTS SELECT Package or above Local channels (if available in market) DRE Software fee (if applicable) HD Access included SELECT Package or above Local channels (if available in market) DRE Software fee (if applicable) HD Access included SELECT Package or above Local channels (if available in market) DRE Software fee (if applicable) HD Access fee of 1.00 per room per month HARDWARE REQUIREMENTS 100% HD-capable in all units 100% HD-capable in all units 100% HD-capable in all units Does not apply to HD L-Band or mixed SD/HD systems. Offers end 12/31/18. New approved H&I customers only. 3- or 5-year programming agreement required. Credit card required (except MA & PA). Early Cancellation Fee may apply. To access DIRECTV HD programming, HD Access fee (1/room/mo.) and HD equipment req d. Offer does not include televisions and is applicable to the DIRECTV HD equipment only. A minimum of 25 of programming services per property per month required SUBSIDY HD OFFER: Offer is available to new or renewing Hospitality and Institutions customers with a 3-year programming agreement. Properties must subscribe to the SELECT Package (5.50/room/mo.) or above, and local channels (.50/room/mo.), if available in your market. A DRE System software receiver fee (0.50/room/mo.) may apply if using DRE equipment. Hospitality accts require a Premium channel. 20-room minimum is req d per property. To access DIRECTV HD programming, HD equipment req d SUBSIDY HD OFFER: Offer is available to new or renewing Hospitality and Institutions customers with a 5-year programming agreement. Properties must subscribe to the SELECT Package (5.50/ room/mo.) or above, and local channels (.50/room/mo.), if available in your market.). A DRE System software receiver fee (0.50/room/mo.) may apply if using DRE equipment. Hospitality accts require a Premium channel. 20-room minimum is req d per property. To access DIRECTV HD programming, HD equipment req d. IN THE EVENT YOU FAIL TO MAINTAIN YOUR SUBSCRIPTION TO THE REQUIRED PROGRAMMING PACKAGES YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO THE FULL SUBSIDY AMOUNT YOU RECEIVED PRORATED BY THE NUMBER OF MONTHS YOU PAID FOR THE REQUIRED PROGRAMMING PACKAGES DURING THE COMMITMENT PERIOD. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period. 3 COM EQUIPMENT OFFER: Offer is available to new or renewing Hospitality and Institutions customers with a 5-year programming agreement. Maximum equipment subsidy of 11,000 for HD COM System, COM System w/ NTSC-8 technology or Receiver-Less HD. Receiver-Less equipment is only for Institutions. Properties must subscribe to SELECT Package (5.50/room/mo) or above, with local channels (0.50/room/mo.), if available in your market, HD Access (1.00)/room/mo.) req d in all units and qualifying Premium channel service (Hospitality only). Requires 75-room minimum for COM System equipment. Add l equipment and fees apply for upgrades. IN THE EVENT YOU FAIL TO MAINTAIN YOUR SUBSCRIPTION TO THE REQUIRED PROGRAMMING PACKAGES, YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO 11,000 FOR THE FREE COM EQUIPMENT OFFER, PRORATED BY THE NUMBER OF MONTHS YOU PAID FOR THE REQUIRED PROGRAMMING PACKAGES DURING THE COMMITMENT PERIOD. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period. DRE EQUIPMENT OFFER: Offer is available to new or renewing Hospitality and Institutions customers with a 5-year programming agreement. DRE Systems will receive full equipment reimbursement ( per unit/room). Properties must subscribe to SELECT Package (5.50/room/mo.) or above, with local channels (0.50/room/mo.), if available in your market, HD Access (1.00/room/mo.) req d in all units and qualifying Premium channel service (Hospitality only). 50-room minimum for DRE equipment. A system software receiver fee (0.50/room/mo.) will apply. Add l equipment and fees apply for upgrades. IN THE EVENT YOU FAIL TO MAINTAIN YOUR SUBSCRIPTION TO THE REQUIRED PROGRAMMING PACKAGES, YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO /ROOM YOU RECEIVED FOR THE FREE DRE BASIC EQUIPMENT OFFER, PRORATED BY THE NUMBER OF MONTHS YOU PAID FOR THE REQUIRED PROGRAMMING PACKAGES DURING THE COMMITMENT PERIOD. INSTALLATION: Custom installation charges apply, and are based on property size. Applicable use tax adjustment may apply on retail value of installation. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period. Availability of DIRECTV service may vary by location. In certain markets, programming/pricing may vary. Make and model of system at DIRECTV s sole discretion. Offers void where prohibited or restricted. Hardware and programming available separately. Receipt of DIRECTV programming subject to the DIRECTV Terms of Service for Hospitality Establishments and the DIRECTV Terms of Service for Institutions; copy provided with new customer information packet. Taxes not included. DIRECTV programming, hardware, pricing, terms and conditions subject to change at any time AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners. 8

9 Institutions and Universities National Offers FOR SALES ASSOCIATES ONLY NOT FOR CUSTOMERS DISCOUNT New or renewed university agreements of 3 or 5 years can get the ENTERTAINMENT Package at a discounted rate of 4.05/mo. per unit. DIRECTV live streaming with Philo for on-campus students Philo gives bulk university customers the ability to stream DIRECTV on any device anywhere on campus. Philo provides a multichannel, multiscreen experience to on-campus students in bulk university environments. Authorized on-campus residential students can watch all the DIRECTV content they love on multiple devices: Laptops Tablets Smartphones TVs They can use live TV to stay up to date with their favorite programs and sports events, or fit viewing into their schedules with recordings on their personal network DVRs. Plus, as a way of delivering even more top content, if a university has or purchases HBO as part of its channel lineup, Philo will be able to offer HBO GO service on top of the existing bulked HBO subscription! For more information about Philo, contact Garren Hillow at or call You can also finance Philo systems through Ascentium Capital. Functionality varies by compatible device and location. Channels available for live streaming correspond to package selection and may vary by location and device. Not available on all channels. Additional charges may apply. Out-of-home viewing requires High-Speed Internet connection. All functions and programming subject to change at any time. Data charges may apply. 9

10 Special Offers for Hospitality & Institutions FOR SALES ASSOCIATES ONLY NOT FOR CUSTOMERS 2018 NFL SUNDAY TICKET Get 2018 NFL SUNDAY TICKET at no extra cost for new customers in all guest rooms and DRE Plus customers in all guest rooms and public areas. Offer Details for Guest Rooms: New DRE, DRE Plus and COM System customers with 3- or 5-year agreements Customer must subscribe to a FAMILY TM base package or above Subscription will automatically continue in the 2nd year at a special renewal rate of 99 and renew at regular rate thereafter unless customer calls to cancel prior to start of the season Offer Details for Public Areas Within a DRE Plus Property: New Public (up to FCO of 200 only), Private or Business Viewing accounts located within a DRE Plus property Public Viewing: bars, restaurants, lobby areas Business Viewing: fitness centers Private Viewing: employee break rooms, offices Customer must subscribe to a commercial base package Eligible packages include COMMERCIAL CHOICE, COMMERCIAL XTRA PACK, COMMERCIAL CHOICE PLUS, BUSINESS XTRA PACK or BUSINESS ENTERTAINMENT PACK Requires a 24-month agreement with qualifying commercial base package; standard ECF rules apply 2018 NFL SUNDAY TICKET rates for current customers available for all technology platforms and based on guest-room counts. See page 17 for more details. New and existing H&I customers receive HBO and Cinemax at no additional cost for 3 months Offer extended to 12/31/18. New and existing H&I customers * can get three months of HBO and Cinemax at no additional cost when they sign up for new DIRECTV and HBO or HBO /Cinemax programming service with a minimum 3-year contract. Offer available for 3-year and 5-year contracts New or existing DIRECTV customers are eligible with a new agreement Customer must subscribe to a base package (SELECT, ENTERTAINMENT or XTRA) and either HBO or HBO /Cinemax for 3 years or 5 years *Universities excluded from HBO/Cinemax offer. Customer must not have received HBO programming from DIRECTV or any other distributor during the six months prior to activation Credit will be added immediately in first month of customer s bill ** **THREE-MONTH HBO OR HBO/CINEMAX OFFER: Upon DIRECTV System activation, DIRECTV will credit the new customer's account for three consecutive months for the HBO or HBO/Cinemax programming offer (2.75/mo. per room). In the fourth month, HBO or HBO/Cinemax offer will automatically continue at the then-prevailing rate. Offer excludes University accounts. Offers end 12/31/18. New approved H&I customers only. 3- or 5-year programming agreement required. Credit card required (except MA & PA). Early Cancellation Fee may apply. To access DIRECTV HD programming, HD Access fee (1/room/mo.) and HD equipment req d. Offer does not include televisions and is applicable to the DIRECTV HD equipment only. DRE PLUS PUBLIC SPACE OFFER: For the DRE Plus Public Viewing space offer, the property must subscribe to a qualifying commercial base programming package (COMMERCIAL CHOICE, COMMERCIAL XTRA PACK, COMMERCIAL CHOICE PLUS, BUSINESS XTRA PACK or BUSINESS ENTERTAINMENT PACK) with a 24-month agreement. Programming charges are based on Fire Code Occupancy (FCO) for the DRE Plus Public Viewing offer which is subject to verification. IF BY THE END OF PROMOTIONAL PRICE PERIOD(S) CUSTOMER DOES NOT CONTACT DIRECTV TO CHANGE SERVICE, THEN ALL SERVICES WILL AUTOMATICALLY CONTINUE AT THE THEN-PREVAILING RATES. IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE THAT DIRECTV MAY CHARGE YOU A PRORATABLE EARLY CANCELLATION FEE OF UP TO 480. BASE PROGRAMMING PACKAGE OFFERS: Purchase of 3 or 5 years of the FAMILY Package (2.49/room/mo.), ENTERTAINMENT Package (6.99/room/mo.), SELECT Package (5.50/room/mo.), or XTRA Package (11.99/room/mo.), with local channels (0.50/room/mo.), if available in your market, required. HD Access fee of 1/room/per mo. is required. 20-room minimum room count required. All rates are per subscriber unit per month with a minimum of 25 per property per month required. All programming and pricing subject to change. IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE THAT DIRECTV MAY CHARGE YOU AN EARLY CANCELLATION FEE. CANCELLATION FEES ARE BASED ON THE PROGRAMMING PACKAGE SELECTION AND COMMITMENT PERIOD. In certain markets, programming/pricing may vary. INSTALLATION: Custom installation charges will apply. Upon receipt of signed DIRECTV agreement, your DIRECTV dealer will install your DIRECTV system based on property room count. Applicable use tax adjustment may apply on retail value of installation. Make and model of system at DIRECTV s sole discretion. Offer void where prohibited or restricted. In certain markets, programming/pricing may vary. Hardware and programming available separately. May not be combined with any other hotel hardware offer. Receipt of DIRECTV programming subject to the DIRECTV Terms of Service for Hospitality Establishments and the DIRECTV Terms of Service for Institutions; copy provided with new customer information packet. Programming and hardware subject to change at any time. Taxes not included. DIRECTV programming, pricing, terms and conditions subject to change at any time NFL SUNDAY TICKET OFFER: 2018 NFL SUNDAY TICKET will be delivered at no extra cost in all guest rooms for the 2018 season for all new DIRECTV Residential Experience (DRE) customers, COM System customers and DIRECTV Residential Experience Plus (DRE Plus) customers who subscribe to FAMILY Package (2.49/room/mo.) or above with a 3- or 5-year programming agreement. Other conditions apply. Subscription will automatically continue each season at a special renewal rate unless customer calls to cancel prior to start of season. Subscription cannot be canceled (in part or in whole) after the start of the season and subscription fees cannot be refunded. Commercial locations require an appropriate licensee agreement. Offer excludes University accounts. NFL, the NFL Shield design and the NFL SUNDAY TICKET name and logo are registered trademarks of the NFL and its affiliates. 10

11 Special Offers for Hospitality & Institutions (cont d) FOR SALES ASSOCIATES ONLY NOT FOR CUSTOMERS Hospitality Properties: Add SHOWTIME as 2nd Premium for only 99 /mo. per unit Enhance your customers experience even further. Now new and existing Hospitality customers can add the SHOWTIME Package as a 2nd premium for only 99 per unit per month for up to 5 years! That s a savings of over 60%!^ Offer ends 7/21/18. Offer details: Offer available to qualifying new and existing Hospitality customers (with a 3-year or 5-year contract) SHOWTIME must be added as the 2nd Premium (in addition to HBO / Cinemax, STARZ or STARZ ENCORE ) on new or existing accounts Existing customer must be subscribed to a Premium channel offer (other than SHOWTIME) for 24 months New and existing customers must subscribe to SHOWTIME for the entire contract term Customer must not have received SHOWTIME programming from DIRECTV or any other distributor during the two years prior to activation If the non-showtime Premium channel is disconnected at any time, the SHOWTIME 2nd Premium offer discount will be removed Discount limited to contract term (up to five years), runs concurrent with existing terms and is non-renewable After agreement ends, discount will no longer be applied and price will roll to then-prevailing rate No base package requirement Valid on any Hospitality system type Reference offer fact sheet on mycsp and Marketing Center for full offer details NEW in 2018 for Institutions and Universities! SHOWTIME now offered at 99 /mo. per unit for Institution and University customers! Offer ends 7/21/18. Savings based on 100-room property over 5-year agreement term. Offer details: Available to qualifying new and existing Institution and Must have FAMILY base package or above University customers (with a 3- or 5-year contract) Valid on any Institution and University system type New and existing customers must subscribe to SHOWTIME for Reference offer fact sheet on mycsp and Marketing Center for the entire contract term, and must not have received SHOWTIME full offer details programming from DIRECTV or any other distributor for six months Not available for truck fleets prior to activation Discount limited to contract term (up to five years), runs concurrent with existing terms and is non-renewable After agreement ends, discount will no longer be applied and price will roll to then-prevailing rate ^Savings based on base rate of 2.50 for the SHOWTIME Premium channel package. SHOWTIME BEYOND, SHOWTIME NEXT, and SHOWTIME WOMEN available in HD only. HOSPITALITY SHOWTIME OFFER: The SHOWTIME programming offer (0.99/room/mo.) is available only as a 2nd Premium add-on. Offer available to qualifying new or existing Hospitality accounts with a 3- or 5-year programming agreement and must not have received SHOWTIME programming from DIRECTV or any other distributor during the 24 months prior to activation. Offer is available for accounts activated on or before 7/21/18. After the applicable promotional period (3 or 5 years) ends, then-prevailing rate for SHOWTIME applies unless canceled or changed by customer prior to end of the promotional period. Offer may not be combined with any other SHOWTIME offer. INSTITUTIONS AND UNIVERSITIES SHOWTIME OFFER: The SHOWTIME programming offer (0.99/room/mo.) is available as a Premium add-on. Offer available to qualifying new or existing Institution and University accounts with a 3- or 5-year programming agreement and must not have received SHOWTIME programming from DIRECTV or any other distributor during the 6 months prior to activation. Offer is available for accounts activated on or before 7/21/18. After the applicable promotional period (3 or 5 years) ends, then-prevailing rate for SHOWTIME applies unless canceled or changed by customer prior to end of the promotional period. Offer may not be combined with any other SHOWTIME offer Showtime Networks Inc. All Rights Reserved. SHOWTIME, THE MOVIE CHANNEL, FLIX and related marks are registered trademarks of Showtime Networks Inc., a CBS company. 11

12 Special Offers for Hospitality & Institutions (cont d) FOR SALES ASSOCIATES ONLY NOT FOR CUSTOMERS DIRECTV streaming solution Guests can stream movies and shows from apps on their mobile devices to their in-room television. Property Benefits: Compatible with all DIRECTV HD entertainment systems Easy integration with any existing property configuration wired & wireless Only requires Google Chromecast and a TV in the room installed with minimal disruptions Available for new and existing properties with DRE, DRE Plus and COM Systems Welcome to the next generation of in-room entertainment, brought to you by DIRECTV. Ferdinand on DIRECTV CINEMA Guest Benefits: Stream movies and shows from over 1,000 supported Chromecast-enabled apps No app login required through the TV Connect multiple devices to any TV in the room or suite For more information, please contact your sales manager or distributor. Streaming Solution: Subscriptions may be required to access certain content. Streaming is provided through STAYCAST, a product of SONIFI Solutions, Inc. Use of STAYCAST requires purchase and installation of additional equipment. Additional monthly fee applies (2.00 per room/per month). STAYCAST is a registered trademark of SONIFI Solutions, Inc. Google Chromecast is a trademark of Google Inc. H25 & COM Analog Swap Program H25 Analog Swap Program at no extra cost to properties! An eligible Hospitality & Institutions establishment has the opportunity to swap all its SD equipment to HD equipment at no cost, while still being able to view SD programming. Properties that take the Analog Swap Program must agree to a new 5-year commitment period and subscribe to FAMILY Package or above with Locals. COM Analog Swap Program! The COM Analog Swap Program is available to establishments that swap their SD equipment to a COM System using the COM46A and NTSC-8 analog modulator, a new 100% HD-capable solution. Properties that take the COM Analog Swap Program must agree to a new 5-year commitment period and subscribe to FAMILY TM Package or above with Locals. The COM System with NTSC-8 analog modulator is a great solution for SD customers who want to future-proof their property as well as make it easy and cost-effective to upgrade to full HD when they are ready. A prorated Early Cancellation Fee (ECF) of 3,500 will apply if the account disconnects at any time before the 5-year contract expires. The H25 Analog Swap Program cannot be combined with any other DIRECTV subsidy or discount program. A prorated Early Cancellation Fee (ECF) of 3,500 for establishments with fewer than one hundred (100) Units or 7,500 for establishments with one hundred (100) or more Units will apply if a customer cancels service at any time before completing their commitment period. The COM Analog Swap Program cannot be combined with any other DIRECTV subsidy or discount program. COM System subsidies make new headend installs even more affordable Available headend-installed properties only Eligible receiver models are COM46 and COM46A New and existing properties with 3- and 5-year agreements are eligible COM46A eligible for 25 subsidy (Good), 50 subsidy (Better) and HD Equipment at no additional cost (Best) offers or COM Analog Swap Program. COM46 eligible for HD promotional offers. See page 5 for Hospitality and page 8 for Institutions. H25 ANALOG SWAP PROGRAM OFFER: Offer is available to existing eligible Hospitality and Institutions customers that have SD receiving equipment and choose not to upgrade to HD. Customers are eligible to receive HD H25 Headend equipment to replace all active SD equipment at no extra equipment cost. Customers must subscribe to FAMILY Package (2.49/room/mo.) or above with local channels for a new commitment period of 5 years and activate HD Receivers/deactivate SD Receivers (0 HD Access). A proratable Early Cancellation Fee of 3,500 will apply if account disconnects prior to the 5-year commitment period expiring. This offer cannot be combined with any other DIRECTV subsidy or discount program. COM ANALOG SWAP PROGRAM OFFER: Offer is available to existing eligible Hospitality and Institutions customers that have SD receiving equipment and choose not to participate in DIRECTV s national promotional offers. Customers are eligible to receive a subsidy to replace SD equipment with COM System using the COM46A Receivers with NTSC-8 (with 0 HD Access) to continue viewing SD programming, or using COM46 Receivers (with HD Access at 1.00/room/mo.) to view HD programming. Customers will receive a subsidy of 3,500 for properties with less than 100 units or 7,500 for properties with 100+ units towards the cost of the equipment, DIRECTV will pay the subsidy directly to the customer s equipment provider. Customers must subscribe to FAMILY Package (2.49/room/mo.) or above with local channels for a new commitment period of 5 years and activate COM System Receivers/deactivate SD Receivers. A proratable Early Cancellation Fee of 3,500 for properties with less than 100 units or 7,500 for properties with 100+ units will apply if account disconnects prior to the 5-year commitment period expiring. This offer cannot be combined with any other DIRECTV subsidy or discount program. Ferdinand: 2017 Twentieth Century Fox Film Corporation. All Rights Reserved. 12

13 Equipment Details FOR SALES ASSOCIATES ONLY NOT FOR CUSTOMERS DRE & DRE Plus DIRECTV Residential Experience systems are perfect for any property with home-run or loop-through wiring schemes. DRE can service properties with as few as 20 rooms or as many as 10,000. ELIGIBLE OFFERS: Hospitality National Offers Institution & University National Offers DRE Access to over 100 HD channels HD Receivers HD Interactive Program Guide Full residential channel lineup New enhanced HD user interface No Master Control Server or switches required Anti-microbial remote DRE Plus Everything that DRE offers, plus: DIRECTV CINEMA with DIRECTV On Demand. Instant access to the newest movie releases, thousands of movies and original shows from HBO, Cinemax, SHOWTIME and STARZ DVR functionality Parental controls & channel favorites list Kingsman: The Golden Circle (rated R) on DIRECTV CINEMA Property Management System (PMS) integration Up to 50 customizable content channels Check-in/check-out functionality that resets to default room setting DIRECTV CINEMA: DIRECTV CINEMA movies starting at Requires DIRECTV Residential Experience Plus system with Guest Welcome Screen. Dedicated Internet connection and Property Management System integration required. 3Mbps Internet bandwidth requirements only for off-hour refresh of movies. Actual number of titles will vary. DIRECTV CINEMA content requires an enhanced DRE HD Receiver (H25 or later) with DVR capability. Programming, pricing, terms and conditions subject to change at any time. Taxes not included. Movies expire hours after you have begun to watch them. DIRECTV CINEMA purchases are non-refundable. DIRECTV ON DEMAND: DIRECTV CINEMA required. Access to available DIRECTV On Demand programming based on subscription to applicable Premium networks. COM System The COM System is an HD headend video solution for any size property. It is ideal for properties with high room counts and for installations where the customer does not want a receiver for each TV. ELIGIBLE OFFERS: Hospitality National Offers Institution & University National Offers The COM System is a commercialgrade scalable solution, able to support hundreds of channels Easy setup and installation More channels in less space Future-proof the hotel property Electronic Program Guide (EPG) with property branding and program info banner Integrated Pro:Idiom encryption for HD content protection Supports IP and QAM signal distribution Energy-efficient with less than 225 watts of power consumption Troubleshoot off-site with remote management Local and over-the-air content insertion Kingsman: The Golden Circle (rated R): 2017 Twentieth Century Fox Film Corporation. All Rights Reserved. Shameless: Warner Bros. Entertainment, Inc. All Rights Reserved. 13

14 Hospitality & Institutions Rate Card FOR SALES ASSOCIATES ONLY NOT FOR CUSTOMERS Access to DIRECTV HD programming requires a DIRECTV HD Receiver, HD television equipment and an HD Access fee of 1 per room per month. HD Access fee is required in order to receive ANY HD channel within any package. PURCHASING GUIDELINES: All rates are per subscriber unit* per month with a minimum of 25 per property per month in programming services.** New properties with fewer than 20 units will be charged a small property fee of per month. The small property fee will not be counted towards the 25 programming minimum. Charges must be based on 100% of the subscriber units at all times. The property does not have to display all feeds or channels in a package. Blackout restrictions and other conditions apply to sports programming. All programming and pricing subject to change. BASE PACKAGES FAMILY Base Package Aqui 2 AUDIENCE HD BabyFirst TV 1 Bloomberg TV HD Boomerang BYUtv CANAL ONCE 2 Celebrity Shopping Network C-SPAN C-SPAN2 CTN Daystar DIRECTV CINEMA Screening Room Discovery Family Channel HD Disney Channel (East) HD Disney Channel (West) Disney XD HD Get over 55 channels with over 15 in HD to fit many of your programming needs. This package includes popular channels such as Disney, Food Network, HLN and The Weather Channel. DIY Network HD Enlace 2 EVINE EWTN FETV Food Network HD Free Speech TV 1 GEB America 1 GEM Shopping Network GOD TV 1 Hallmark Channel HD HGTV HD Hillsong Channel HITN TV 2 HLN HD Hope Channel 1 HSN IMPACT 1 INSP Investigation Discovery HD JBS 1 Jewelry Television Jewish Life Television 1 Link TV MAVTV HD NASA TV 1 National Geographic HD Nick Jr. HD Nickelodeon/Nick at Nite (East) HD Nickelodeon/Nick at Nite (West) Nicktoons NRB Pursuit Channel HD (HD only) 1 QVC HD 2.49/mo. QVC2 RFD-TV HD Russia Today Science HD Shop LC SonLife Broadcasting Network TCT Network TeenNick Trinity Broadcasting Network (TBN) UP Uplift 1 The Weather Channel HD WeatherNation HD The Word Network World Harvest Television (WHT) SELECT Base Package A&E HD AMC HD Animal Planet HD Aqui 2 AUDIENCE HD AXS TV HD (HD only) 1 BabyFirst TV 1 BBC America HD BET HD Bloomberg TV HD Bravo HD BYUtv CANAL ONCE 2 Cartoon Network (East) HD Cartoon Network (West) Celebrity Shopping Network CMT HD CNBC HD CNN HD Comedy Central HD C-SPAN C-SPAN2 CTN Daystar DIRECTV CINEMA Screening Room Discovery HD Disney Channel (East) HD Includes over 95 channels with over 55 in HD. A great value package with a mix of news and entertainment. Disney Channel (West) Disney Junior HD Disney XD HD E! HD Enlace 2 EVINE EWTN FETV Food Network HD FOX Business Network HD FOX News Channel HD Free Speech TV 1 Freeform HD FX HD FXX HD Galavisión HD GEB America 1 GEM Shopping Network GOD TV 1 Hallmark Channel HD Hallmark Movies & Mysteries HD (HD only) 1 HGTV HD Hillsong Channel HISTORY HD HITN TV 2 HLN HD Hope Channel 1 HSN IMPACT 1 INSP Investigation Discovery HD ION Television (East) HD ION Television (West) JBS 1 Jewelry Television Jewish Life Television 1 Lifetime HD Link TV MAVTV HD MSNBC HD MTV HD MTV2 HD NASA TV 1 National Geographic HD Nick Jr. HD Nickelodeon/Nick at Nite (East) HD Nickelodeon/Nick at Nite (West) NRB OAN HD Ovation HD Pursuit Channel HD (HD only) 1 QVC HD QVC2 ReelzChannel HD 5.50/mo. RFD-TV HD Russia Today Shop LC SonLife Broadcasting Network Syfy HD TBS HD TCM HD TCT Network TeenNick TLC HD TNT HD Trinity Broadcasting Network (TBN) trutv HD TV Land HD Univision (East) HD Uplift 1 USA Network HD Velocity HD (HD only) 1 VH1 HD Viceland HD WE tv HD WeatherNation HD The Word Network World Harvest Television (WHT) *Subscriber units are defined as follows: Hotel/Motel: total number of available rooms; Hospital: total number of televisions in patients rooms on premises; Dormitory, Office Building, All Others: total number of cable drops connected to delivery system. **25 per property per month minimum not required for activation of local channels. 1 This channel requires HD equipment and Advanced Receiver-HD. Please call for more information. 2 This channel requires a DIRECTV Multi-Satellite System. Please call for more information. 14

15 Hospitality & Institutions Rate Card (cont d) FOR SALES ASSOCIATES ONLY NOT FOR CUSTOMERS ENTERTAINMENT Base Package A&E HD AMC HD Animal Planet HD Aqui 2 AUDIENCE HD AXS TV HD (HD only) 1 BabyFirst TV 1 BBC America HD BET HD Bloomberg TV HD Bravo HD BYUtv CANAL ONCE 2 Cartoon Network (East) HD Cartoon Network (West) Celebrity Shopping CMT HD CNBC HD CNN HD Comedy Central HD C-SPAN C-SPAN2 CTN Daystar Package features over 100 channels and includes popular sports programming such as ESPN, ESPNEWS, ESPN2 and ESPNU. Plus, over 60 channels in crystal-clear HD. DIRECTV CINEMA Screening Room Discovery HD Disney Channel (East) HD Disney Channel (West) Disney Junior HD Disney XD HD E! HD Enlace 2 ESPN HD ESPN2 HD ESPNEWS HD ESPNU HD EVINE EWTN FETV Food Network HD FOX Business Network HD FOX News Channel HD FOX Sports 1 HD Free Speech TV 1 Freeform HD FX HD FXX HD Galavisión HD GEB America 1 GEM Shopping Network GOD TV 1 Hallmark Channel HD Hallmark Movies & Mysteries HD (HD only) 1 HGTV HD Hillsong Channel HISTORY HD HITN TV 2 HLN HD Hope Channel 1 HSN IMPACT 1 INSP Investigation Discovery HD ION Television (East) HD ION Television (West) JBS 1 Jewelry Television Jewish Life Television 1 Lifetime HD Link TV MAVTV HD MSNBC HD MTV HD MTV2 HD NASA TV 1 National Geographic HD NBC Sports Network HD Newsmax Nick Jr. HD Nickelodeon/Nick at Nite (East) HD Nickelodeon/Nick at Nite (West) NRB OAN HD Ovation HD Pursuit Channel HD (HD only) 1 QVC HD QVC2 ReelzChannel HD RFD-TV HD Russia Today Shop LC SonLife Broadcasting Network Syfy HD TBS HD TCM HD 6.99/mo. TCT Network TeenNick TLC HD TNT HD Trinity Broadcasting Network (TBN) trutv HD TV Land HD Univision (East) HD Uplift 1 USA Network HD Velocity HD (HD only) 1 VH1 HD Viceland HD WE tv HD WeatherNation HD The Word Network World Harvest Television (WHT) Now available: Big Ten Network a la carte included with ENTERTAINMENT Package XTRA Base Package Premium package with over 155 channels and over 105 in HD. Includes comprehensive sports programming, such as CBS Sports Network, ESPN channels, FOX Sports, Golf Channel, MLB Network, NBA TV, NBC Sports Network, NFL Network, NHL Network and In-Market RSN(s), where available /mo. A&E HD AMC HD American Heroes Channel HD Animal Planet HD Aqui 2 ASPiRE HD (HD only) 1 AUDIENCE HD AWE HD AXS TV HD (HD only) 1 BabyFirst TV 1 BBC America HD BBC World News (HD only) 1 BET HD BET Her Bloomberg TV HD Bravo HD BTN HD BYUtv CANAL ONCE 2 Cartoon Network (East) HD Cartoon Network (West) CBS Sports Network HD Celebrity Shopping Network CMT HD CNBC HD CNBC World CNN HD Comedy Central HD Comedy TV HD (HD only) 1 Cooking Channel HD C-SPAN C-SPAN2 CTN Daystar Destination America HD DIRECTV CINEMA Screening Room DIRECTV HD SPORTSMIX (HD only) 1 Discovery HD Discovery Family Channel HD Discovery Life Disney Channel (East) HD Disney Channel (West) Disney Junior HD Disney XD HD DIY Network HD E! HD Enlace 2 ESPN HD ESPN2 HD ESPNEWS HD ESPNU HD EVINE EWTN FETV FM (HD only) 1 Food Network HD FOX Business Network HD FOX News Channel HD FOX Sports 1 HD FOX Sports 2 HD Free Speech TV 1 Freeform HD Fuse HD Fusion HD (HD only) 1 FX HD FX Movie Channel HD FXX HD fyi, HD Galavisión HD GEB America 1 GEM Shopping Network GOD TV 1 Golf Channel HD Great American Country (GAC) HD GSN HD Hallmark Channel HD HGTV HD Hillsong Channel HISTORY HD HITN TV 2 HLN HD Hope Channel 1 HSN IFC HD IMPACT 1 INSP Investigation Discovery HD ION Television (East) HD ION Television (West) JBS 1 Jewelry Television Jewish Life Television 1 Justice Central HD (HD only) 1 Lifetime HD Link TV LMN HD Logo MAVTV HD MLB Network HD MSNBC HD MTV HD MTV2 HD MTV Classic NASA TV 1 Nat Geo WILD HD National Geographic HD NBA TV HD NBC Sports Network HD NFL Network HD NHL Network HD Nick Jr. HD Nickelodeon/Nick at Nite (East) HD Nickelodeon/Nick at Nite (West) Nicktoons NRB OAN HD Olympic Channel HD Ovation HD OWN (Oprah Winfrey Network) HD Oxygen HD POP HD Pursuit Channel HD (HD only) 1 QVC HD QVC2 ReelzChannel HD Revolt HD (HD only) 1 RFD-TV HD Russia Today Science HD SEC Network HD Shop LC SonLife Broadcasting Network Spectrum SportsNet Sportsman Channel SundanceTV HD Syfy HD TBS HD TCM HD TCT Network TeenNick Tennis Channel HD TLC HD TNT HD Travel Channel HD Trinity Broadcasting Network (TBN) trutv HD TV Land HD TV One HD TVG UniMás 2 Universal Kids HD UNIVERSO 2 Univision (East) HD UP Uplift 1 USA Network HD Velocity HD (HD only) 1 VH1 HD Viceland HD WE tv HD The Weather Channel HD WeatherNation HD WGN America HD The Word Network World Harvest Television (WHT) PLUS In-Market Regional Sports Networks HD, where available. 1 This channel requires HD equipment and Advanced Receiver-HD. Please call for more information. 2 This channel requires a DIRECTV Multi-Satellite System. Please call for more information. 15

16 Hospitality & Institutions Rate Card (cont d) FOR SALES ASSOCIATES ONLY NOT FOR CUSTOMERS ADD-ON PACKAGES ENTERTAINMENT Bridge Pack HD CNBC World GSN HD ION Television (East) HD ION Television (West) LMN HD POP HD Travel Channel HD UP The Weather Channel HD 0.37/mo. FAMILY EXTRA PACK A collection of television s most popular channels that will appeal to every age and interest. 2.19/mo. A&E HD AMC HD American Heroes Channel HD Animal Planet HD Bravo HD Cartoon Network (East) HD Cartoon Network (West) CNBC HD CNN HD Comedy Central HD Destination America HD Discovery HD FOX News Channel HD Freeform HD fyi, HD GSN HD Hallmark Movies & Mysteries HD (HD only) HISTORY HD Lifetime HD LMN HD MTV HD Oxygen HD Syfy HD TBS HD TLC HD TNT HD Travel Channel HD TV Land HD USA Network HD Viceland HD WE tv HD SPORTS Package HD A special group of popular sports channels, all in HD. 0.90/mo. CBS Sports Network HD Golf Channel HD NBC Sports Network HD NFL Network HD HD Business Package HD Enhance your HD experience with a special group of HD-only channels. 0.50/mo. Crime & Investigation HD Hallmark Movies & Mysteries HD HDNet Movies Family Favorites Package HD A mix of entertainment for the whole family. 0.89/mo. AMC HD American Heroes Channel HD Animal Planet HD Destination America HD MGM HD MTV Live HD Discovery HD Discovery Family Channel HD Discovery Life Freeform HD ShortsTV HD Smithsonian HD Investigation Discovery HD OWN (Oprah Winfrey Network) HD TLC HD Velocity HD (HD only) Sony Movie Channel HD Great Entertainment Package HD A collection of great channels that appeal to all ages. Comedy Central HD Great American Country (GAC) HD Lifetime HD MTV HD MTV2 HD Nickelodeon/Nick at Nite (East) HD Nickelodeon/Nick at Nite (West) VH1 HD 0.55/mo. Facts & Fantasy Package HD A world of science fiction fused with reality. 0.30/mo. E! HD Syfy HD trutv HD Business Networks Package HD A group of essential business networks featuring up-to-the-minute news. 0.58/mo. Bloomberg TV HD CNBC HD FOX Business Network HD FOX News Channel HD MSNBC HD Adventure Package HD Embark on a round-the-world expedition without leaving your room. 0.58/mo. Cooking Channel HD DIY Network HD Nat Geo WILD HD National Geographic HD Outdoor Channel HD Music Extra Package HD Great entertainment channels featuring programming for music lovers of all ages. CMT HD Fuse HD Great American Country (GAC) HD Paramount Network HD 0.40/mo. Education Package HD A special group of popular educational channels. 0.10/mo. fyi, HD HISTORY HD Science HD Viceland HD Local Channels HD Includes all local channels available in your market. 0.50/mo. Requires subscription to SELECT, ENTERTAINMENT or XTRA base package. Requires subscription to FAMILY, SELECT, ENTERTAINMENT or XTRA base package. 16

17 Hospitality & Institutions Rate Card (cont d) FOR SALES ASSOCIATES ONLY NOT FOR CUSTOMERS QUALIFYING PREMIUM SERVICES Cinemax and HBO Package HD 5StarMAX HD (HD only) 1 ACTIONMAX HD (HD only) 1 HBO East HD HBO West HD HBO2 East HD Cinemáx HD (HD only) 1 Cinemax East HD Cinemax West HD HBO2 West HD HBO Comedy HD (HD only) 1 Up to 19 channels with HD Access. HBO Family East HD MoreMAX HD (HD only) 1 MovieMAX HD (HD only) 1 HBO Family West HBO Latino HD 2 HBO Signature HD ThrillerMAX HD (HD only) 1 HBO Zone HD (HD only) 1 SundanceTV HD 2.75/mo. HBO Package HD HBO East HD HBO West HD HBO2 East HD Up to 10 channels with HD Access. HBO2 West HD HBO Comedy HD (HD only) 1 HBO Family East HD HBO Family West HBO Latino (HD only) 2 HBO Signature HD HBO Zone HD (HD only) 1 SundanceTV HD 2.75/mo. SHOWTIME / THE MOVIE CHANNEL / FLIX Triple Play FLIX SHOWTIME EAST HD SHOWTIME WEST HD SHOWTIME 2 HD SHOWTIME BEYOND HD (HD only) 1 SHOWTIME EXTREME HD SHOWTIME NEXT HD (HD only) 1 SHOWTIME SHOWCASE HD SHOWTIME WOMEN HD (HD only) 1 SundanceTV HD THE MOVIE CHANNEL EAST HD THE MOVIE CHANNEL WEST Up to 12 channels with HD Access. THE MOVIE CHANNEL XTRA EAST HD (HD only) /mo. STARZ Super Pack HD STARZ ENCORE HD STARZ ENCORE West STARZ ENCORE Action HD STARZ ENCORE Black Up to 9 channels with HD Access. STARZ ENCORE Classic STARZ ENCORE Family STARZ ENCORE Suspense STARZ ENCORE Westerns STARZ East STARZ West HD STARZ Cinema HD (HD only) 1 STARZ Comedy HD (HD only) 1 STARZ Edge HD 1 STARZ In Black HD 1 STARZ Kids & Family HD (HD only) 1 SundanceTV HD 1.75/mo. STARZ ENCORE + 6 themes (7 channels) STARZ ENCORE + 3 themes (4 channels) STARZ ENCORE + 1 theme (2 channels) STARZ ENCORE 1.95/mo. 1.35/mo. 0.95/mo. 0.75/mo. STARZ ENCORE theme channels: Action, Black, Classic, Family, Suspense and Westerns. Requires subscription to FAMILY, SELECT, ENTERTAINMENT or XTRA base package. 1 This channel requires HD equipment and Advanced Receiver-HD. Please call for more information. 2 This channel requires a DIRECTV Multi-Satellite System. Please call for more information. Requires subscription to FAMILY, SELECT, ENTERTAINMENT or XTRA base package. COST PER MONTH ADD-ON PROGRAMMING ADD-ON PROGRAMMING COST PER MONTH A&E HD, HISTORY HD, OWN (Oprah Winfrey Network) HD 0.35 BBC America HD 0.20 BET HD, GSN HD 0.15 Bravo HD, IFC HD, WE tv HD 0.35 BTN HD 0.25 C-SPAN and C-SPAN CBS Sports Network HD 0.15 Disney Channel (East) HD, Disney Channel (West), Disney XD HD 0.75 ESPN Deportes HD 0.35 FOX News Channel HD 0.50 FOX Soccer Plus HD 0.20 FOX Sports 1 HD 0.30 FOX Sports 2 HD 0.20 FX HD 0.30 FX Movie Channel HD 1.00 Golf Channel HD 0.27 GolTV 0.20 HGTV HD, Food Network HD, Travel Channel HD 0.15 Logo 0.15 Longhorn Network HD 0.99 MLB Network HD 0.40 NBA TV HD 0.35 NBC Sports Network HD 0.40 NFL Network HD 0.45 NHL Network HD 0.25 Nicktoons, Nick Jr. HD, TeenNick and Universal Kids HD 0.30 Oxygen HD 0.15 SEC Network HD 1.55 Sportsman Channel 0.15 SundanceTV HD 0.35 TCM HD 0.55 Tennis Channel HD 0.25 TV Land HD, LMN HD and Hallmark Channel HD 0.35 TVG 0.15 WGN America HD 0.22 Now available to new and existing customers of all platform technologies NFL SUNDAY TICKET 396 flat fee for units 549 flat fee for 201+ units Requires subscription to FAMILY, SELECT, ENTERTAINMENT or XTRA base package NFL SUNDAY TICKET PRICING: 2018 NFL SUNDAY TICKET is available to new and existing Hospitality and Institutions customers for 396 for properties with up to 200 rooms, and 549 for properties with 201+ rooms, who subscribe to FAMILY Package (2.49/room/mo.) or above with a 3- or 5-year programming agreement. Other conditions apply. Subscription will automatically continue each season at a special renewal rate unless customer calls to cancel prior to start of season. Subscription cannot be canceled (in part or in whole) after the start of the season and subscription fees cannot be refunded. Commercial locations require an appropriate licensee agreement. Offer excludes University accounts. NFL, the NFL Shield design and the NFL SUNDAY TICKET name and logo are registered trademarks of the NFL and its affiliates. 17

18 Hospitality & Institutions Rate Card (cont d) FOR SALES ASSOCIATES ONLY NOT FOR CUSTOMERS ADD-ON PROGRAMMING Music Choice 60s Movement 70s 80s 80s Rock 90s Adult Alternative All Xmas Alternative Americana Big Band Bluegrass Blues Brazilian Pop Broadway Classic Alternative Classic Country Classic Dance No DJ interruptions. Kickin Country. Smooth Soul. Rock n Roll. Latin Rhythms. With a wide array of genres, there s a beat for every business with Music Choice. Requires DIRECTV Multi-Satellite System. Classic Rock Classical Masterpieces Coffee Shop Cuts Contemporary Christian Contemporary Instrumentals Country Hits Dance/EDM Easy Listening Filipino Folk Funk Gospel Gospel Hallelujah Hard Rock Hip-Hop and R&B Hit List Honky Tonk Indie Irish Favorites Italian Favorites Jazz Jazz Vocal Hits Jazz Vocal Standards K-Pop Kidz Only! Latin Jazz Light Classical Lounge Love Songs Mainstream Rap Malt Shop Favorites Max Metal Mexicana Movie Scores Musica Urbana Nature Sounds New Age New Wave Party Favorites Pop & Country Pop Hits Pop Latino R&B Classics R&B Soul Rap Reggae Retro Workout Rock Rock Hits Rock Latino Romances Singers & Swing Smooth Jazz Soft Rock Sounds of the Seasons Soundscapes Symphony Taste of Italy Teen Beats Throwback Jamz Today s Country Toddler Tunes Tropicales Vietnamese Workout Y2K 0.30/mo. REGIONAL SPORTS NETWORKS (ZIP code confirmation required) COST PER MONTH Altitude Sports HD 0.99 AT&T SportsNet Southwest 0.99 CBS Sports Network HD 0.15 FOX Sports Southeast only available in certain areas of the U.S In-Market Regional Sports Networks Pack HD where available: 1.59 Sportsman Channel TVG NHL Network MSG HD 0.49 MSG+ HD 0.50 NBC Sports California HD 0.99 NBC Sports Chicago HD 0.99 SNY HD 0.99 SportsTime Ohio HD 0.99 Spectrum SportsNet HD and Spectrum Deportes HD: In Market 1.75 YES Network HD: In Market available to viewers in NY, CT and portions of NJ and PA 1.75 ( 1.50 out of market) EN ESPAÑOL ADD-ON PACKAGES EN ESPAÑOL 1.50/mo. Antena 3, ATRES SERIES, Azteca, BabyTV, Bandamax, bein SPORTS en español, Canal 22 Internacional, Caracol TV, Centroamerica TV, Cine Estelar, Cine Mexicano, Cine Nostalgia, Cine Sony, Cinelatino, CNN En Español, De Película, De Película Clásico, Discovery En Español, Discovery Familia, Ecuador TV, Ecuavisa Internacional, ESPN Deportes, Estrella TV, FOROtv, FOXlife, GolTV, History En Español, HOLA! TV, IVC Net, MegaTV, Multimedios, Nat Geo Mundo, NTN24, Nuestra Tele, Pasiones, Perú Mágico, SUR Perú, TeleCentro, Telefe, Telemundo (Este), Telemundo (Oeste), Tr3s, TV Chile, TVE, TyC Sports, UniMás, UNIVERSO, Univision Deportes Network, Univision tlnovelas, Univision (Este), Univision (Oeste), Venevision, VideoRola, ViendoMovies, Vme, WAPA América, ZooMoo MÉXICO PLUS Azteca, BabyTV, Bandamax, Canal 22 Internacional, Cine Estelar, Cine Mexicano, Cine Nostalgia, De Película, De Película Clásico, Discovery En Español, Discovery Familia, Estrella TV, MegaTV, Multimedios, TeleCentro, Telemundo (Este), Telemundo (Oeste), Tr3s, UniMás, UNIVERSO, VideoRola, ViendoMovies 0.50/mo. AMÉRICAS PLUS Antena 3, Caracol TV, Cine Estelar, Cine Mexicano, Cine Nostalgia, Cinelatino, De Película, De Película Clásico, Discovery En Español, Discovery Familia, Ecuador TV, Ecuavisa Internacional, HOLA! TV, IVC Net, MegaTV, Nuestra Tele, Peru Magico, SUR Perú, TeleCentro, Telefe, Telemundo (Este), Telemundo (Oeste), TV Chile, TVE, UniMás, UNIVERSO, Venevision, VideoRola, ViendoMovies, WAPA América DIRECTV DEPORTES bein SPORTS en español, ESPN Deportes, FOX Deportes, GolTV, TyC Sports, Univision Deportes Network. 0.50/mo. 0.25/mo. Requires subscription to FAMILY, SELECT, ENTERTAINMENT or XTRA base package. Packages are available to new and existing customers. The customer must take a base package in order to be eligible for the new En Español add-ons. 18

19 Hospitality & Institutions Rate Card (cont d) FOR SALES ASSOCIATES ONLY NOT FOR CUSTOMERS INTERNATIONAL PROGRAMMING FilipinoDirect * The Filipino Channel, GMA Pinoy TV, +Kapatid TV5, ABS-CBN News Channel, Cinema One Global, ABS-CBN Sports + Action, DZMM (radio), GMA Life TV, Lifestyle Network, INCTV, MYX and MOR /mo. TFCDirect * The Filipino Channel, ABS-CBN News Channel, Cinema One Global, ABS-CBN Sports + Action, DZMM (radio), Lifestyle Network, INCTV, MYX and MOR /mo. KoreanDirect * SBS, SBS HD, MBC, KBS World, YTN, SBS Plus, MBC Every1, tvn, EBS, MBN, TAN TV, National Geographic Korea, CTS, Radio Korea and Arirang 0.25/mo. VietDirect Plus * Film 24H, SBTN, VietFace TV, Viên Thao TV, VGN-TV, HONVIETV, TVIET Network, Little Saigon Radio, VIETV and S Channel 0.15/mo. RussianDirect * Channel One, Dom Kino, Muzika Pervogo, Vremya and Carousel 0.35/mo. RussianDirect II * Channel One, Dom Kino, Muzika Pervogo, NTV America, Rossiya 24, RTR-Planeta, RTVi, Vremya and Carousel 0.40/mo. RTR-Planeta A La Carte * 0.15/mo. ChineseDirect CTI Zhong-Tian, CCTV-4, GZTV, CGTN, Charming China, National Geographic, Disney, CNN, 88TV, 88Films, icable Financial Info News, icable News and Phoenix Hong Kong Channel 150/mo. PER PROPERTY 1 to 999 UNITS 350/mo. PER PROPERTY 1,000+ UNITS MandarinDirect III * CTI Zhong-Tian, Phoenix North America, Phoenix InfoNews, Jiangsu Satellite TV, CCTV-4, Charming China and CBO China TV Series Channel 0.15/mo. Univision HD & Galavisión 0.15/mo. Bonus Channels: Arirang and CCTV-9 included with any International package with DIRECTV Multi-Satellite System. Complimentary Channels: Satellite 101 BYUtv, C-SPAN, CTN, Daystar, EWTN, Link TV, NRB, TCT Network, Trinity Broadcasting Network (TBN), The Word Network, World Harvest Television (WHT); Satellite 119 CANAL ONCE, Enlace, HITN TV, Hope Channel, Jewish Life Television; Satellite 103 BabyFirst TV, Free Speech TV, GOD TV, GEB America, NASA TV. *Orbital slot 95. Must have DIRECTV Multi-Satellite System to receive these channels. Procurement of equipment is customer s responsibility. 19

20 Contact DIRECTV Know Who to Call Attention Hospitality & Institutions (H&I) Dealers: Don t forget, DIRECTV has phone numbers dedicated to different types of customer inquiries and dealer accounts. Below is a recap. Please make note of these numbers for future reference. For Customers Customer Care IVR: Hospitality & Institutions Customer Care (HTL account types): (8:00am 12:00am ET) Commercial Customer Care (all other account types): (8:00am 12:00am ET) For Dealers H&I (HTL) Customer Account Activations, Billing and Programming Issues: (24/7) For Public, Business or Private Viewing (BAR, HOS, POL) Account Activations: Agreement & Form Submission All DIRECTV agreements (including Dealer Checklist) and other eligible forms must be uploaded to SalesForce.com (Dealer Management Portal) All other request forms and inquiries should be submitted to All activation requests require an SFDC Opportunity ID To help you with inquiries, escalations or requests, please see the following contacts: Subsidy Payment and Dealer Compensation: Voluntary Account Disconnects: Customers must call (IMPORTANT: Dealers may not call on a customer s behalf; the customer must call.) Dealers are not authorized to sign any agreement or form on behalf of a property. Any dealer signing agreements or forms on behalf of a property may be immediately terminated by DIRECTV. If you are taking over a property from another dealer, you must submit the Property Transfer Request form with your initial agreement submission. Failure to submit the Property Transfer Request form will result in processing delays. All contracts will be completed within 24 hours of submission, provided they are complete. You will experience delays beyond 24 hours if there is incomplete, incorrect or missing paperwork. If there are any questions, please contact or your ASM/distributor partner. Finance Program Ascentium Capital is proud to help you finance state-of-the-art DIRECTV equipment, including installation, labor and taxes Easy process for approval review Rates as low as 7.99% 100% upfront funding based on rating For details, contact Zero money down 20

21 AT&T Capital Services for Hospitality & Institutions It s now easier than ever to help you finance equipment, including installation, labor and taxes! AT&T Capital Services can help mitigate upfront cash outlay for DIRECTV s full suite of free-to-guest solutions. Pricing options can include equipment, software applications, licenses, consulting fees, installation and maintenance services. Benefits AT&T Capital Services' payment plans allow businesses to shift the upfront cash expense to a monthly operating expense Accelerate ROI align project costs to technology benefits True one-stop shopping: content, DIRECTV equipment, services and financing all through AT&T in one monthly payment Custom payment structures to fit your business needs Special Limited-Time Offer * 6.29% 36 months 6.99% 60 months Terms & Requirements Only available for DIRECTV Solutions sold through AT&T DIRECTV Authorized Dealers Transaction size: 5, ,000, monthly payments in arrears 36- or 60-month 1 buyout lease; customer owns solution at the end of term Maintenance term needs to match contract term to qualify for promotional rate Signed AT&T Capital proposal must be received no later than June 30, 2018 Subject to credit approval by AT&T Capital Services; not all customers qualify. AT&T Capital Services, Inc., in its sole discretion, can discontinue this offer at any time. Pricing options available for US customers only. *The signed Capital Services lease proposal must be received by June 30, 2018, subject to credit approval. PROCESS FLOW SEE NEXT PAGE For more information on AT&T Capital Services, Inc., please contact: East Dick Martin West Ines Mejdrich

22 AT&T Capital Services for Hospitality & Institutions (cont d) PROCESS FLOW Detailed customer-facing quote is sent to AT&T Capital Services, Inc. ( ATTCS ) with sell price broken out per item and filled-out credit application. ATTCS will review the transaction including the customer s credit and give Approved, Approved with Conditions, Ok to Bid with request for Financials or Denied based on information available. Typical decision takes hours for transactions under 250,000. Transactions over 250,000 could take up to 3-4 days due to extended credit review process. Assuming not denied, ATTCS will send the Authorized Dealer and/or customer the proposal letter with approved monthly payment options and any conditions required. Customer would sign the ATTCS proposal letter and send to ATTCS with requested documentation to satisfy any required conditions. Upon final approval, ATTCS will send the Authorized Dealer a PO for the one-time charges being financed. The Authorized Dealer will order the equipment and coordinate with the customer on the implementation of the project. The Authorized Dealer will send the invoices to ATTCS for the one-time charges being financed. During installation, ATTCS will send the customer final leasing documentation for signature. Upon receipt of signed documentation including Certificate of Acceptance, the monthly billing to the customer will commence and ATTCS will fund dealer invoices. 22

23 Hospitality & Institutions: All System Types (Except DRE) STANDARD: NON-DRE The following Process Flow is for all system types, except DRE Enter the Lead into SalesForce.com (SFDC) and convert into Opportunity. At Agreement Negotiation stage, work with the customer to complete and sign the CUSTOMER AGREEMENT, DEALER CHECKLIST and other required documents. Upload all required documents and move to next stage. At Account Creation stage, Commercial Contracts Team will set up the billing account. Dealer will receive notification once completed. The Build Out stage is automated to move forward after dealer calls to activate programming and any eligible promotional offers. The Opportunity ID is closed at Closed/Won status. Sales Stage Owner SLA (business days) Owner Action Items 1 Create Lead/Convert to HTL Agreement Negotiation 2 HTL Account Creation 3 HTL Build Out Dealer Commercial Contracts Dealer (Automated) N/A Upload Dealer Checklist, Agreement and other required forms. Select Phased Billing Approval stage and choose No for phased billing. Stage will automatically move to Account Creation after all other required fields are completed and the record is saved. 2 Create/Set up Billing Account N/A Dealer Calls to Activate Property 4 Closed/Won None N/A Note: Compensation for system types following standard workflow are paid at account or offer activation. TROUBLESHOOTING & RESOURCES Password Reset: SFDC login page Account Reset: SFDC(DMP) Registration Form: mycsp Electronic Guide: mycsp and Marketing Center Online Training Module: Learning Management System (LMS) General Inquiries: 23

24 Hospitality & Institutions: DRE/DRE Plus System Types EXTENDED: DRE, ANALOG SWAP, OTHER APPROVED The following Process Flow is for DRE/DRE Plus System Types Enter the Lead into salesforce.com (SFDC) and convert into Opportunity. Submit the completed Site Survey in SFDC and change the stage to Credit Review, which will refresh to System Design for Distributor review. They will develop the Bill of Materials (BOM) with the dealer and submit it to Field Ops for review. For DRE, work with the customer to complete and sign the CUSTOMER AGREEMENT and DEALER CHECKLIST. At Agreement Negotiation stage, dealer uploads the Customer Agreement to SFDC and submits it for Sales to review. Upon approval, a pending DIRECTV account will be created and entered into SFDC. If an existing account is found, the existing account number will be used. The distributor will be sent an request (dealer will be copied) to stage and ship the equipment. Upon receipt of the equipment, dealer schedules and completes the system installation. Once installation is complete and property has been activated, dealer updates SFDC to Property Inspection. Account becomes eligible for subsidies and PPC after property is in closed/won status. Call Customer Care at to activate the property and Public or Business Viewing account. 24

25 Hospitality & Institutions: DRE/DRE Plus System Types (cont d) EXTENDED WORKFLOW SALES STAGES This is to be used as a quick reference to correctly follow the required Extended Workflow Sales Stages for DRE/DRE Plus System Types, Analog Swap Program and other programs Sales Stages Owner SLA (business days) Owner Action Items 1 Create Lead/ Convert to Site Survey Dealer N/A Create Lead and convert to Opportunity. Upload site survey and select distributor. Save at H&I Credit Review. System will automatically move to H&I system design. 2 System Design Distributor 3 Upload BOM and system design. 3 Design Review Field Operations 3 Approve BOM and system design. 4 Agreement Negotiation Dealer N/A Upload Dealer Checklist, Agreement and other required forms. Select Phased Billing Approval stage and choose No for phased billing. Stage will automatically move to Agreement Review after all other required fields are completed and the record is saved. 5 Agreement Review Operations 1 Approve documentation. 6 Account Creation Operations 2 to 3 Set up Customer Account #, provisioning accounts and add pending services. 7 Equipment Ship Request Distributor 3 Stage receivers and prepare equipment for shipping. 8 Build Out Dealer N/A Complete installation and call Customer Care at to activate property. 9 Inspection Request Field Operations 14 (calendar days) May conduct random inspection. 10 Inspection Passed Operations 15 (calendar days) Confirm account is active and billing is accurate, and close the Opportunity. 11 Closed/Won Automated 11 to 17 (calendar days) DRE PPC and eligible subsidies are paid to dealer. Note: For detailed SFDC training, please refer to the online training offered on mycsp. 25

26 Hospitality Customer Qualification Worksheet FACT SHEET Understand the property's needs by asking the right questions to help determine the best solution. Are you the decision maker for in-room guest programming? If not, can you provide the contact? Management Owned Managed Franchised Current television provider contract status Out of contract In contract? Remaining months Current guest room TV provider Current television service HD channels VOD service Other television features Property size Room count TV count 1. HD 2. SD IDF/Distribution closets Wiring scheme Home-run Loop-thru (daisy chain) Other (detail) TV Type HD Pro:Idiom MPEG-4 SD Brand standards VOD HD Specific channel requirements Guest demographics Existing Target Average Daily Rate (ADR) Public space opportunities Bar/restaurant Lobby Fitness Center Other Key Information: 26

27 DIRECTV Dealer Checklist for Contracts This checklist must be submitted as the cover page for all contracts submitted through SalesForce.com. Date: PROPERTY INFORMATION Business Name: Property Owner/Manager Contact Name: Phone: Contact Name for Installation (not dealer technician): Contact for Installation (not dealer technician): Billing Contact Name:* Billing Contact *Not required if billing under third-party dealer Billing Contact Phone: Who is your current video provider? DEALER INFORMATION Dealer: Dealer ID: Dealer Contact Name: Dealer Dealer Phone: PLEASE CHECK APPROPRIATE BOXES Agreement Types: Hospitality Agreement Institutions Agreement University Agreement Additional Required Information: Hospitality & Institutions Receiver List (Excel format required) Customer name (print), person signing (print), title and signature Customer signature Optional Forms: Additional Services Addendum Payment information (required only for recurring payments) Tax-Exempt Certificate, if applicable; required if: 1. Property is tax-exempt 2. Government 3. Agencies, non-profit organizations 4. Direct payment agreements only DEALERS ARE NOT AUTHORIZED TO SIGN ANY AGREEMENT OR FORM ON BEHALF OF A PROPERTY. ANY DEALER SIGNING AGREEMENTS OR FORMS ON BEHALF OF A PROPERTY MAY BE IMMEDIATELY TERMINATED BY DIRECTV. Dealer Signature: All contracts will be completed within 24 hours of submission, provided they are complete. You will experience delays beyond 24 hours if there is incomplete, incorrect or missing paperwork. If there are any questions, please call Note: All agreements can be accessed on mycsp. 27

28 DIRECTV Hospitality & Institutions Packages CHANNEL LINEUPS EFFECTIVE FAMILY BASE PACKAGE Aqui AUDIENCE BabyFirst TV Bloomberg TV Boomerang BYUtv CANAL ONCE Celebrity Shopping Network... 95/223 C-SPAN C-SPAN CTN Daystar DIRECTV CINEMA Screening Room...100/125 Discovery Family Channel Disney Channel (East) Disney Channel (West) Disney XD SELECT BASE PACKAGE A&E AMC Animal Planet Aqui AUDIENCE AXS TV (HD only) BabyFirst TV BBC America BET Bloomberg TV Bravo BYUtv CANAL ONCE Cartoon Network (East) Cartoon Network (West) Celebrity Shopping Network... 95/223 CGTN CMT CNBC CNN Comedy Central C-SPAN C-SPAN CTN Daystar DIRECTV CINEMA Screening Room...100/125 Discovery ENTERTAINMENT BASE PACKAGE A&E AMC Animal Planet Aqui AUDIENCE AXS TV (HD only) BabyFirst TV BBC America BET Bloomberg TV Bravo BYUtv CANAL ONCE Cartoon Network (East) Cartoon Network (West) Celebrity Shopping Network... 95/223 CMT CNBC CNN Comedy Central C-SPAN C-SPAN CTN Daystar DIRECTV CINEMA Screening Room...100/125 DIRECTV HD SPORTSMIX (HD only) /600 Discovery Disney Channel (East) DIY Network Enlace EVINE EWTN FETV Food Network Free Speech TV GEB America GEM Shopping Network GOD TV Hallmark Channel HGTV Hillsong Channel HITN TV HLN Hope Channel HSN Disney Channel (East) Disney Channel (West) Disney Junior Disney XD E! Enlace EVINE EWTN FETV Food Network FOX Business Network FOX News Channel Free Speech TV Freeform FX FXX Galavisión GEB America GEM Shopping Network GOD TV Hallmark Channel Hallmark Movies & Mysteries (HD only) HGTV Hillsong Channel HISTORY HITN TV HLN Disney Channel (West) Disney Junior Disney XD E! Enlace ESPN ESPN ESPNEWS ESPNU EVINE EWTN FETV Food Network FOX Business Network FOX News Channel FOX Sports Free Speech TV Freeform FX FXX Galavisión GEB America GEM Shopping Network GOD TV Hallmark Channel Hallmark Movies & Mysteries (HD only) HGTV Hillsong Channel IMPACT INSP Investigation Discovery JBS Jewelry Television Jewish Life Television Link TV MAVTV NASA TV National Geographic Nick Jr Nickelodeon/Nick at Nite (East) Nickelodeon/Nick at Nite (West) Nicktoons NRB Pursuit Channel (HD only) QVC Hope Channel HSN IMPACT INSP Investigation Discovery JBS Jewelry Television Jewish Life Television Lifetime Link TV MAVTV MSNBC MTV MTV NASA TV National Geographic Newsmax Nick Jr Nickelodeon/Nick at Nite (East) Nickelodeon/Nick at Nite (West) NRB OAN Ovation Paramount Network Pursuit Channel (HD only) QVC QVC HISTORY HITN TV HLN Hope Channel HSN IMPACT INSP Investigation Discovery JBS Jewelry Television Jewish Life Television Lifetime Link TV MAVTV MSNBC MTV MTV NASA TV National Geographic NBC Sports Network Newsmax Nick Jr Nickelodeon/Nick at Nite (East) Nickelodeon/Nick at Nite (West) NRB OAN Ovation Paramount Network QVC RFD-TV Russia Today Science Shop LC SonLife Broadcasting Network TCT Network TeenNick Trinity Broadcasting Network (TBN) UP Uplift The Weather Channel WeatherNation The Word Network World Harvest Television (WHT) ReelzChannel RFD-TV Russia Today Shop LC SonLife Broadcasting Network Syfy TBS TCM TCT Network TeenNick TLC TNT Trinity Broadcasting Network (TBN) trutv TV Land Univision (East) Uplift USA Network Velocity (HD only) VH Viceland WE tv WeatherNation The Word Network World Harvest Television (WHT) Pursuit Channel (HD only) QVC QVC ReelzChannel RFD-TV Russia Today Shop LC SonLife Broadcasting Network Syfy TBS TCM TCT Network TeenNick TLC TNT Trinity Broadcasting Network (TBN) trutv TV Land Univision (East) Uplift USA Network Velocity (HD only) VH Viceland WE tv WeatherNation The Word Network World Harvest Television (WHT) : To access DIRECTV HD programming, HD Access fee and HD equipment required. 1 This channel requires HD equipment and Advanced Receiver-HD. Please call for more information. 2 This channel requires a DIRECTV Multi-Satellite System. Please call for more information. 28

29 DIRECTV Hospitality & Institutions Packages CHANNEL LINEUPS EFFECTIVE XTRA BASE PACKAGE A&E AMC American Heroes Channel Animal Planet Aqui ASPiRE AUDIENCE AWE AXS TV (HD only) BabyFirst TV BBC America BBC World News (HD only) BET BET Her Bloomberg TV Bravo BTN BYUtv CANAL ONCE Cartoon Network (East) Cartoon Network (West) CBS Sports Network Celebrity Shopping Network... 95/223 CGTN CMT CNBC CNBC World CNN Comedy Central Comedy TV (HD only) Cooking Channel C-SPAN C-SPAN CTN Daystar Destination America DIRECTV CINEMA Screening Room...100/125 DIRECTV HD SPORTSMIX (HD only) /600 Discovery Discovery Family Channel Discovery Life Disney Channel (East) Disney Channel (West) ENTERTAINMENT BRIDGE PACK Celebrity Shopping Network... 95/223 CNBC World DIRECTV CINEMA Screening Room...100/125 FAMILY EXTRA PACK A&E AMC American Heroes Channel Animal Planet Bravo Cartoon Network (East) Cartoon Network (West) Celebrity Shopping Network... 95/223 CNBC Disney Junior Disney XD DIY Network E! Enlace ESPN ESPN ESPNEWS ESPNU EVINE EWTN FETV FM (HD only) Food Network FOX Business Network FOX News Channel FOX Sports FOX Sports Free Speech TV Freeform Fuse Fusion (HD only) FX FX Movie Channel FXX fyi, Galavisión GEB America GEM Shopping Network GOD TV Golf Channel Great American Country (GAC) GSN Hallmark Channel HGTV Hillsong Channel HISTORY HITN TV HLN Hope Channel HSN IFC IMPACT GSN ION Television (East) ION Television (West) CNN Comedy Central Destination America DIRECTV CINEMA Screening Room...100/125 Discovery FOX News Channel Freeform fyi, GSN : To access DIRECTV HD programming, HD Access fee and HD equipment required. INSP Investigation Discovery ION Television (East) ION Television (West) JBS Jewelry Television Jewish Life Television Justice Central (HD only) Lifetime Link TV LMN Logo MAVTV MLB Network MSNBC MTV MTV MTV Classic NASA TV Nat Geo WILD National Geographic NBA TV NBC Sports Network Newsmax NFL Network NHL Network Nick Jr Nickelodeon/Nick at Nite (East) Nickelodeon/Nick at Nite (West) Nicktoons NRB OAN Olympic Channel OWN (Oprah Winfrey Network) Ovation Oxygen Paramount Network POP Pursuit Channel (HD only) QVC QVC ReelzChannel Revolt (HD only) LMN POP Travel Channel Hallmark Movies & Mysteries (HD only) HISTORY Lifetime LMN MTV Oxygen Syfy TBS TLC RFD-TV Russia Today Science SEC Network Shop LC SonLife Broadcasting Network Spectrum SportsNet Sportsman Channel SundanceTV Syfy TBS TCM TCT Network TeenNick Tennis Channel TLC TNT Travel Channel Trinity Broadcasting Network (TBN) trutv TV Land TV One TVG UniMás Universal Kids UNIVERSO Univision (East) UP Uplift USA Network Velocity (HD only) VH Viceland WE tv The Weather Channel WeatherNation WGN America The Word Network World Harvest Television (WHT) PLUS In-Market Regional Sports Networks HD, where available UP The Weather Channel TNT Travel Channel TV Land USA Network Viceland WE tv This channel requires HD equipment and Advanced Receiver-HD. Please call for more information. 2 This channel requires a DIRECTV Multi-Satellite System. Please call for more information. 29

30 DIRECTV Hospitality & Institutions Packages CHANNEL LINEUPS EFFECTIVE SPORTS PACKAGE CBS Sports Network Golf Channel NBC Sports Network NFL Network HD BUSINESS PACKAGE Crime & Investigation Hallmark Movies & Mysteries (HD only) HDNet Movies MGM HD MTV Live HD ShortsTV HD Smithsonian Channel Sony Movie Channel FAMILY FAVORITES PACKAGE AMC American Heroes Channel Animal Planet Destination America Discovery Discovery Family Channel Discovery Life Investigation Discovery Freeform OWN (Oprah Winfrey Network) TLC Velocity (HD only) GREAT ENTERTAINMENT PACKAGE Comedy Central Great American Country (GAC) Lifetime MTV MTV Nickelodeon/Nick at Nite (East) Nickelodeon/Nick at Nite (West) VH FACTS & FANTASY PACKAGE E! Syfy trutv BUSINESS NETWORKS PACKAGE Bloomberg TV CNBC FOX Business Network FOX News Channel MSNBC ADVENTURE PACKAGE Cooking Channel DIY Network Nat Geo WILD National Geographic Outdoor Channel MUSIC EXTRA PACKAGE CMT Fuse Great American Country (GAC) EDUCATION PACKAGE fyi, HISTORY Science Viceland : To access DIRECTV HD programming, HD Access fee and HD equipment required. 1 This channel requires HD equipment and Advanced Receiver-HD. Please call for more information. 2 This channel requires a DIRECTV Multi-Satellite System. Please call for more information. 30

31 DIRECTV Hospitality & Institutions Packages CHANNEL LINEUPS EFFECTIVE PREMIUM CHANNELS CINEMAX AND HBO PACKAGE Cinemáx (HD only) Cinemax East Cinemax West StarMAX (HD only) ActionMAX (HD only) MoreMAX (HD only) MovieMAX (HD only) ThrillerMAX (HD only) SundanceTV HBO East HBO West HBO2 East HBO2 West HBO Comedy (HD only) HBO Family East HBO Family West HBO Latino HBO Signature HBO Zone (HD only) SHOWTIME UNLIMITED PACKAGE FLIX THE MOVIE CHANNEL EAST THE MOVIE CHANNEL WEST THE MOVIE CHANNEL XTRA EAST (HD only) SHOWTIME EAST SHOWTIME WEST SHOWTIME SHOWTIME BEYOND (HD only) SHOWTIME EXTREME SHOWTIME NEXT (HD only) SHOWTIME SHOWCASE SHOWTIME WOMEN (HD only) SundanceTV STARZ SUPER PACK PACKAGE STARZ ENCORE STARZ ENCORE West STARZ ENCORE Action STARZ ENCORE Black STARZ ENCORE Classic STARZ ENCORE Family STARZ ENCORE Suspense STARZ ENCORE Westerns STARZ East STARZ West STARZ Comedy (HD only) STARZ Edge STARZ In Black STARZ Kids & Family (HD only) SundanceTV STARZ ENCORE PACKAGE OPTIONS STARZ ENCORE + 6 Themes (7 channels) STARZ ENCORE + 3 Themes (4 channels) STARZ ENCORE + 1 Theme (2 channels) STARZ ENCORE West EN ESPAÑOL A LA CARTE PACKAGE Antena ATRES SERIES Azteca BabyTV Bandamax bein SPORTS en español Canal 22 Internacional CANAL ONCE Caracol TV Centroamérica TV Cine Estelar Cine Mexicano Cine Nostalgia Cine Sony Cinelatino CNN En Español De Película De Película Clásico Discovery En Español Discovery Familia Ecuador TV Ecuavisa Internacional ESPN Deportes Estrella TV FOROtv FOXlife GolTV History en Español HOLA! TV IVC Net MegaTV Multimedios Nat Geo Mundo NTN Nuestra Tele Pasiones Perú Mágico SUR Perú TeleCentro Telefe Telemundo (Este) Telemundo (Oeste) Tr3s TV Chile TVE TyC Sports UniMás UNIVERSO Univision (Este) Univision (Oeste) Univision Deportes Network Univision tlnovelas Venevision VideoRola ViendoMovies WAPA América ZooMoo AMÉRICAS PLUS Antena Caracol TV Cine Estelar Cine Nostalgia Cinelatino De Película De Película Clásico Discovery En Español Discovery Familia Ecuador TV Ecuavisa Internacional IVC Net HOLA! TV MegaTV Nuestra Tele Perú Mágico SUR Perú TeleCentro Telefe Telemundo (Este) Telemundo (Oeste) TVE TV Chile UniMás UNIVERSO Venevision VideoRola ViendoMovies WAPA América MÉXICO PLUS Azteca BabyTV Bandamax Canal 22 Internacional Cine Estelar Cine Mexicano Cine Nostalgia De Película De Película Clásico Discovery En Español Discovery Familia Estrella TV : To access DIRECTV HD programming, HD Access fee and HD equipment required. MegaTV Multimedios TeleCentro Telemundo (Este) Telemundo (Oeste) Tr3s UniMás UNIVERSO VideoRola ViendoMovies This channel requires HD equipment and Advanced Receiver-HD. Please call for more information. 2 This channel requires a DIRECTV Multi-Satellite System. Please call for more information. 31

32 DIRECTV Hospitality & Institutions Packages CHANNEL LINEUPS EFFECTIVE STANDALONE AND BUNDLED SERVICES A&E HISTORY OWN (Oprah Winfrey Network) BBC America BTN BET GSN Bravo IFC WE tv C-SPAN C-SPAN CBS Sports Network Disney Channel (East) Disney Channel (West) Disney XD ESPN Deportes FOX News Channel FOX Soccer Plus (Games only) FOX Sports FOX Sports FX FX Movie Channel Golf Channel GolTV Food Network HGTV Travel Channel Logo MLB Network NHL Network NBA TV NBC Sports Network NFL Network SEC Network SundanceTV TeenNick Nicktoons Nick Jr Universal Kids TCM Tennis Channel TV Land TVG Hallmark Channel LMN WGN America REGIONAL SPORTS NETWORKS Altitude Sports AT&T SportsNet Southwest Fox Sports Southeast Longhorn Network MSG MSG NBC Sports California NBC Sports Chicago SEC Network Spectrum SportsNet SNY YES Network SportsTime Ohio Spectrum Deportes PLUS In-Market Regional Sports Networks, where available. INTERNATIONAL PROGRAMMING AMÉRICAS PLUS , 406, , , , 429, 431, 434, , , 457 Azteca ChineseDirect , , 2108, 2109, 2113, 2119 DIRECTV DEPORTES...464, EN ESPAÑOL A La Carte Package... 1, 234, , 419, , , 431, , 441, , , 460, 624 FilipinoDirect Galavisión and Univision and 402 KoreanDirect , 2092, 2093 MandarinDirect III , , MÉXICO PLUS...405, 406, 408, 410, 412, 413, 415, 420, 422, 424, 429, 433, 434, 436, 441, 445, 446, RTR-Planeta RussianDirect , RussianDirect II TFCDirect , , 2070 VietDirect Plus BONUS CHANNELS included w/ all international packages: CGTN Arirang TV Some channels may require a DIRECTV Multi-Satellite System. : To access DIRECTV HD programming, HD Access fee and HD equipment required. 1 This channel requires HD equipment and Advanced Receiver-HD. Please call for more information. 2 This channel requires a DIRECTV Multi-Satellite System. Please call for more information. 3 YES Network available as a local Regional Sports Network package in CT, NY and in parts of NJ and PA as determined by ZIP code. Portions of YES Network programming available in SPORTS PACK premium package in the remainder of DIRECTV service areas. 32

33 DIRECTV Hospitality & Institutions Packages CHANNEL LINEUPS EFFECTIVE MUSIC CHOICE 60s Movement s s s Rock s Adult Alternative All Xmas Alternative Americana Big Band Bluegrass Blues Brazilian Pop Broadway Classic Alternative Classic Country Classic Dance Classic Rock Classical Masterpieces Coffee Shop Cuts Contemporary Christian Contemporary Instrumentals Country Hits Dance/EDM Easy Listening Filipino Folk Funk Gospel Gospel Hallelujah Hard Rock Hip-Hop and R&B Hit List Honky Tonk Indie Irish Favorites Italian Favorites Jazz Jazz Vocal Hits Jazz Vocal Standards K-Pop Kidz Only! Latin Jazz Light Classical Lounge Love Songs Mainstream Rap Malt Shop Favorites Max Metal Mexicana Movie Scores Musica Urbana Nature Sounds New Age New Wave Party Favorites Pop & Country Pop Hits Pop Latino R&B Classics R&B Soul Rap Reggae Retro Workout Rock Rock Hits Rock Latino Romances Singers & Swing Smooth Jazz Soft Rock Sounds of the Seasons Soundscapes Symphony Taste of Italy Teen Beats Throwback Jamz Today s Country Toddler Tunes Tropicales Vietnamese Workout Y2K

34 COMMERCIAL Special Offers and Promotions MLB: Getty Images.

35 4K Ultra HD & Sports Packages Catch live sports and much more in 4K! DIRECTV, the leader in 4K Ultra HD, brings customers the first full-time channel in the U.S. with lifelike clarity, richer colors and virtually four times the resolution of HD. With the industry s best picture format, it s the next best thing to being there. * DIRECTV Delivers Live Sports in 4K: Only DIRECTV brings you the most live sports in 4K Ultra HD. * Full-Time 4K Ultra HD Channel: DIRECTV is the only U.S. pay TV provider to bring you a channel with Ultra HD around the clock. * Best Picture Format: 4K Ultra HD gives you the industry s best picture format, with virtually four times the resolution of HD, richer colors and more lifelike clarity. * *Limited programming available. 4K equipment, subscription to either COMMERCIAL XTRA PACK, COMMERCIAL CHOICE PLUS, COMERCIAL MÁS ULTRA PACK or BUSINESS XTRA PACK, 4K account authorization and professional installation required. Other conditions apply. Courtside seats to the most live NBA action. ¾ DIRECTV takes your customers courtside to every out-of-market game. 1 ¾ FREE Promotional Kit Everything your customers need to drive traffic, grow their business and brand themselves as an NBA headquarters New customers must order by 3/11/18 and activate by 4/11/18 to be eligible for the 1-Pay option. MIDSEASON OFFERS starting at PAY OPTION (BASED ON FCO 1-50) SEE PAGE 47 FOR FULL PRICING Get EVERY LIVE GAME, EVERY SUNDAY, all in HD. 2 EARLY BIRD OFFERS starting at ¾ All live out-of-market games every Sunday in HD. 2 Select int l games excluded. 5-PAY OPTION (BASED ON FCO 1-50) SEE PAGE 47 FOR FULL PRICING ¾ Get the biggest selection of live NFL games available anywhere, only from DIRECTV. ¾ Draw in more football fans by showing every live out-of-market game. Now, customers can watch all of their favorite teams, no matter where they live. ¾ Free Promotional Kit and enrollment in MVP program. Brand your business as the ultimate sports destination with on-premise materials, including banners, coasters and more. Plus, have your location listed on our Sports Bar Finder App to help sports fans find your bar. ** **Must be subscribed to COMMERCIAL XTRA PACK, COMMERCIAL CHOICE PLUS or to at least one premium sports package to be listed on Sports Bar Finder App. ¾ GAME MIX Watch up to four or eight games at the same time, live on your TV, complete with scores and game clocks. 3 Only available in HD. ¾ RED ZONE CHANNEL Never miss a play inside the 20, all on one channel, all in HD. Only available in HD. ¾ EXCLUSIVE DIRECTV FANTASY ZONE CHANNEL Live channel dedicated to fantasy football. Get real-time stats and player scoring from around the league on one channel. Only available in HD. SEE PAGE 48 FOR ADDITIONAL OFFER DETAILS Early Bird NFL SUNDAY TICKET for Small Bars is only Pay. For new Public Viewing customers with an FCO and 4 receivers or fewer. 35

36 Sports Packages & Profit Calculator MLB EXTRA INNINGS OFFER PACKAGES starting at PAY OPTION (BASED ON FCO 1-50) ¾ Up to 90 out-of-market MLB games a week1 ¾ Up to 98% of these games available in HD each week2 ¾ Game Mix Watch up to eight games at the same time, live on your TV3 SEE PAGE 47 FOR FULL PRICING Only available in HD. ¾ In-market games will be shown on your Regional Sports Network (RSN) or local channels. Your customers will get all the shots they can handle ¾ Up to 40 out-of-market games every week1 ¾ FREE Promotional Kit Everything your customers need to drive traffic, grow their business and brand themselves as an NHL headquarters MIDSEASON OFFERS starting at PAY OPTION (BASED ON FCO 1-50) SEE PAGE 47 FOR FULL PRICING Customer must order by 3/7/18 and activate by 4/7/18 to be eligible for the 1-Pay option. ESPN College Extra SUBSCRIPTIONS starting at ¾ ¾ Catch over 500 live events featuring matchups from top conferences, including college football, basketball, baseball and more! INSTALLMENTS (BASED ON FCO 1-100) SEE PAGE 47 FOR FULL PRICING Includes ESPN Goal Line and ESPN Bases Loaded! Actual number of games varies by market. Blackout rules and other conditions apply to all sports programming. Games telecast locally may be included in ESPN College Extra. Score More Business The PROFIT CALCULATOR is a game changer! This dynamic sales tool makes it easy to calculate and show customers how much revenue and profit they can make with NFL SUNDAY TICKET and other premium sports packages. ¾ Enter a few metrics about your customer s business into the calculator fields. ¾ Calculate and show your customer how much revenue and profit they can make. ¾ Create a convincing presentation on the investment value that no one can say no to. Access the Profit Calculators from mycsp or the MVP.com website. SEE PAGE 48 FOR ADDITIONAL OFFER DETAILS. 36

37 MVP Marketing Program & DIRECTV for BUSINESS SM Remote App Drive your customer s business with exclusive marketing tools The DIRECTV MVP Marketing Program offers turnkey solutions to build customer awareness. A variety of tools helps differentiate your customer s business by promoting the features and benefits of DIRECTV. directvmvp.com Customized Advertising & Merchandise Site Brand your customer s business a DIRECTV Sports Headquarters! ¾ Customizable advertising and on-premise materials including banners, posters, coasters and more. ¾ Bar and restaurant customers receive 200 credits at activation and can accrue extra credits by adding more sports packages. ¾ All premium sports packages range in credits from My MVP section dedicated to your customers! ¾ Update their Sports Bar Finder App profile. ¾ Track merchandise transactions. ¾ View available credits and active sports subscriptions. ¾ Add social media. ¾ Update the customizable calendar and manage sports-team preferences. ¾ On-Premise Sports Kits Pack the house with FREE on-premise materials, including banners, posters and more, to draw in bigger crowds and more business. Kits are available for the following sports packages: NFL SUNDAY TICKET, NHL CENTER ICE, NBA League Pass, MLB EXTRA INNINGS and ESPN College Extra. ¾ Sports Bar Finder App 1 This convenient app, available for iphone and Android, helps patrons find a sports bar that offers the game they are looking for! Sports bars can update their business profiles on directvmvp.com, providing patrons with the most up-to-date events, information and photos. Patrons can now see Yelp ratings, customer reviews and more. ¾ Weekly Sports Schedules Customers get access to the latest matchups and programming on DIRECTV so they can drive traffic with the most popular sporting events and shows. Available via or on the directvmvp.com site. SM DIRECTV for BUSINESS For Public, Business and Private Viewing customers Remote App available for both ios and Android! The DIRECTV for BUSINESS SM Remote App gives customers control of all their DIRECTV Receivers! 2 ¾ Quickly identify receivers with custom names. ¾ See what s playing on all your TVs from one screen. ¾ Channel surf using the DIRECTV programming guide. ¾ View all current and upcoming sports schedules. ¾ Ability to group receivers in order to change multiple TVs at once. ¾ Requirements: Internet connectivity (Wireless Router and DIRECTV Ethernet to Coax Adapter). Download the app from the Apple App Store or Google Play Store. Register your DIRECTV business account on directv.com/register. In the Enter your last name field, enter your business name exactly as it appears on your DIRECTV account. The address and password you provided will be used to activate your DIRECTV for BUSINESS SM Remote App. SEE PAGE 48 FOR ADDITIONAL OFFER DETAILS. 37

38 Business Types and Eligibility PUBLIC VIEWING: BARS, LOUNGES, RESTAURANTS, CASINOS, COFFEE SHOPS QUALIFICATIONS FOR ELIGIBILITY ¾ Television viewing accessible to the general public ¾ Main source of revenue from the sale of food and beverages for immediate consumption ¾ No admission fee WHY THEY NEED DIRECTV Turn customers into regulars ¾ 93% of bar and restaurant subscribers agree that adding DIRECTV to their business has been a good decision^ ¾ 90% of bar and restaurant subscribers rate DIRECTV good, very good or excellent for offering high-quality entertainment^ ¾ 88% of bar and restaurant subscribers rate DIRECTV good, very good or excellent for its ability to provide a more enjoyable experience for customers^ BUSINESS VIEWING: AUTO SHOPS, HEALTH CLUBS, BANKS, SALONS, WAITING AREAS QUALIFICATIONS FOR ELIGIBILITY ¾ Television viewing accessible to the general public ¾ Main source of revenue from the sale of goods, services and experiences WHY THEY NEED DIRECTV Help reduce perceived wait times ¾ 91% of business viewing subscribers rate DIRECTV good, very good or excellent for providing reliable service ¾ 89% of business viewing subscribers who have DIRECTV for their customers rate DIRECTV good, very good, or excellent for helping customers pass the time ¾ Watching sports, news or entertainment is a great way for customers to pass the time ¾ DIRECTV helps to differentiate your business PRIVATE VIEWING: PRIVATE OFFICES, CONFERENCE ROOMS, EMPLOYEE BREAK ROOMS Anderson Cooper on AC360 on QUALIFICATIONS FOR ELIGIBILITY ¾ Television viewing accessible only to employees WHY THEY NEED DIRECTV Keep employees connected ¾ 93% of private viewing subscribers agree that adding DIRECTV to their business for their employees has been a good decision ¾ Gives employees round-the-clock access to news and entertainment ^Based on a February 2017 national survey of bar and restaurant subscribers who expressed an opinion. Based on a February 2017 national survey of business viewing subscribers who expressed an opinion. SEE PAGE 48 FOR ADDITIONAL OFFER DETAILS. 38

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