FAQ of 1920ex Copyright 2008. KWorld Computer Co., Ltd. All rights are reserved. V1.0.20080702 1
Q1. How to connection cable with TV BOX?...3 Q2. Why can not watch TV channels only to appear blue background?...4 Q3. Why AV & S-Video input to appear reticular?...6 Q4. Why the remote control can not work?...7 Q5. How can return setting to factory default?...7 Q6. Why TV channels not appear on screen, when setup resolution at 1440 x 900 1680 x 1050 or 1920x1200?...8 Q7. How can I solve TV channels noise?...8 Q8. Why my computer display blurred, when connect to TV Box?...8 Q9. Why the PIP Function can not work?...8 Q10. Why the remote control can not input two digits(such as input channel fifty-five but it just switch to channel five)?...10 Q11. Why the monitor is black?...10 2
Q1. How to connection cable with TV BOX? Please see the below connection cable chart. If want to change PC to TV you need to connect with VGA cable. If watch TV only need to connect monitor. 3
Q2. Why can not watch TV channels only to appear blue background? Please scan TV channels, first to use the TV Box. Scan channels of usage: LED (glitter). LED of light is open state, please press the power" button on the remote control. Step1 press menu"button on the remote control. Step2 into menu"and then press the P-"button on the remote control to TV Tuning". 4
1. check Region" whether correct. 2. To Tuning"and press VOL+"button on the remote. 5
1. To Tuning" and press P-"button on the remote control. 2. Select to Auto"and press VOL+"button on the remote control to process scan channels and auto add to channels table. Q3. Why AV & S-Video input to appear reticular? The noise cause of AV & S-Video input at the same time, please take off one signal input. 6
Q4. Why the remote control can not work? That head of the battery is too short, please see the below picture. Please use that high positive head. Q5. How can return setting to factory default? Press the F"button on the remote control to 3~5 second. 7
Q6. Why TV channels not appear on screen, when setup resolution at 1440 x 900 1680 x 1050 or 1920x1200? First of all, please check that monitor specification support for kind resolution. Because some monitor not support resolution up to 1440 x 900 1680 x1050 or 1920x1200, and can not show video on the monitor. Press the F"button on the remote control to 3~5 second can be watch TV. Q7. How can I solve TV channels noise? 1. Please check that TV cable whether to splitter. If have please try to connect original cable and check that signal whether fine. 2. Please check head of cable whether slack. 3. Internet and CATV difference between impedance, one is 50Ω and 75Ω, please use that 75Ω cable. Q8. Why my computer display blurred, when connect to TV Box? 1. Do you have connect DVI to VGA port, If have please take out it. 2. Do you have connect VGA extension cable, If have please take out it. 3. Do you have connect KVM switch", If have please take out it. Q9. Why the PIP Function can not work? 1. Please refer to Q1 and make sure the connection is correct. 2. Please check "Screen resolution". That TV Box 1920ex only supports maximum of 1440x900 screen resolution at PIP function. Please try to reduce screen resolution and screen refresh rate. 8
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Q10. Why the remote control can not input two digits(such as input channel fifty-five but it just switch to channel five)? Please refer to below red mark and press the button on the remote control 一 :You can input one digits ; 一一 : You can input two digits; 一一一 : You can input three digits Q11. Why the monitor is black? 1. Please refer to Q1 and make sure the connection is correct 2. Please press the video button" on the remote control,and switch the video source 3. Maybe your monitor doesn't support the resolution that you switch at present. Please press the RES" on the remote control. If it doesn't respond when pressing the keys many times,please press F" button for three to five seconds. And the TV Box will return to factory default. 10