Fuji Xerox Direct Quick Reference Guide CONTENTS A. Customer Log In 2 B. FX Direct Main Page 2 C. Device List 3 D. Billing Counter Report 6 E. Function Usage Report 7 F. Paper Consumption Report 8 G. Energy Consumption Report 10 H. Service History Report 13
A Customer Log In Log in via FX Direct URL: https://service.fujixerox.com/direct/ Input E-mail address registered. Please contact onlinesupport@fujixerox.com to change User ID if required. Input password Password can be obtained / initialized via this link. B FX Direct Main Page After login, six types of report can be accessed. i. Billing Counter Information ii. Function Usage iii. Paper Consumption iv. Energy Consumption v. Service History vi. Report Download 2
C Device List Device List shows what reports are available in each of the devices. View all devices under the account Why are some reports not available? It might be due to 1. The reporting cycle has not been reached. (E.g., function usage report is available about two months after EP activation) 2. The device model does not have the capability. (E.g., ApeosPort II C4300 does not provide paper consumption report) 3. The device firmware needs to upgraded. (E.g., DocuCentreC2260 IV, firmware version must be equal or higher than 1.120.44, to create Energy report) Billing counter report, Function usage report and Service report are available for this device. Each is a link to view respective device report. Latest reports are not available for the devices. Pink Gray Failed to receive last monthly usage counters. Need to check EP-BB noncommunication. EP-BB contract is terminated. 3
Convenient Functions on Device List Nickname A nickname can be defined for each device in order to identify it easily. This is recommended when managing many devices. Click Edit to edit this device. Type Nickname Print Room and Save. Nickname is updated. Search Device Using Nickname Easy to find a device on Device selection with the nickname shown in front of model name. Hard to find a device on device selection. Nickname is an identifier. Only model names and serial numbers are identified. 4
Category 1 and Category 2 Define Category 1 and Category 2 for each device in order to view reports based on selected Category. This is recommended when managing many devices. Category 1 & Category 2 can be defined based on the company environment or setting, Category 1 : User defined (Eg: By Department, Floor or Location) Category 2 : User defined (Eg: By Department, Floor or Location) Type Sales in Category 2 if category has not been created yet. Choose from pull down menu if preferred category has been created. Generating Report Based on Category Define Category 1 and Category 2 for each device. Choose All devices (Default) and press Search to view report of all devices under the account. Choose a device from the Device pull down list and press Search to view report of a single device. Choose Sales on Category 2 and press Search to view report of devices which belong to the Sales department. Choose Tampines on Category 1, Sales on Category 2 and press Search to view report of devices which belong to the Sales department in Tampines. 5
D Billing Counter Report i. Daily meter reading and past month(s) archived meter reading ii. Last billed meter reading Note: 1 In some countries, billing counter report is available when meter readings are collected manually. 2 In some countries, meter reading is for reference only. Once EP-BB service is activated, the first report becomes available on the 10th of the month following the monthly closing. The Latest counter shows meter readings of the previous day. Latest Tab Date & Time of Latest Meter Reading: Daily update* Latest Meter Reading Count Date of last billed Meter Reading Count Last billed Meter Reading Count * Report is updated one day after reading date. Past Tab Last Billed Usage Meter Description 6
E Function Usage Report i. Colour and Mono print impressions ii. Print impression by usage mode (Copy, Print, Fax) iii. Monthly colour ratio, usage ratio and paper size ratio Colour and Mono print impressions Print impression by usage mode Select the month for Detail Report. Colour ratio, Usage ratio and Paper size ratio for the selected month Paper size information may not be available for some models. (Refer to Device List to check report availability.) Printed Total is the sum of Copy, Print and Fax Received. All Function Total is the sum of Printed Total, Fax Sent and Scan. 7
F Paper Consumption Report i. Total paper used and total paper saved via paper reduction modes ii. CO 2 emission and its environmental impact Count of paper used and total paper saved by paper saving modes. Increment by 1 when printing 1 sheet with duplex function * Last odd page is not counted. Increment by 1 when printing 1 sheet with multiple up function **4up/8up counts as 1. Total Sheets Saved is the sum of Sheets saved by duplex and Sheets saved by multiple up. Estimated Total Page is the sum of Total Sheets Used and Total Sheets Saved. CO 2 emission 8
Actual Total Sheets Saved is sheet saved via paper saving modes (e.g. Duplex, Multiple up). Potential Total Sheets saved is paper sheet saved via FX MFD Green function (e.g. Paperless Fax received and sent, scan). Potential Sheets Saved is the total of Paperless Fax received not printed, Direct Fax and Scan. All are assumed to save 1 sheet for every page faxed or scanned. The number of trees to absorb the amount of CO 2 emitted Conversion factors are available here. In this report, Carbon Equivalent from Sheets Used is calculated as 36,371 (pages) x 0.005 (kg) = 181.87 kg. The number of evergreen trees to absorb Carbon emission is, 181.87 (kg) / 1.17 (kg) per tree = 155.4 (trees). Note: No adjustment made for large size (A3) print in this report section. To calculate CO 2 equivalent, all sheets are treated as A4 size. 9
G Energy Consumption Report i. Energy consumption by the Image Output Terminal (IOT) in the Multi-function Devices (MFDs) for each of the six machine modes ii. Duration of MFDs in each mode iii. Energy consumption by the Scan head or Image Input Terminal (IIT) iv. CO 2 emission and its environmental impact Energy consumption by MFD (Image Output Terminal) for each of the machine modes Energy consumption by Scan head(image Input Terminal) CO 2 emission environmental impact 10
Duration of MFDs in each mode Power Consumption of MFDs in each mode The number of trees to absorb the amount of CO 2 emitted Conversion factors are available here. In this report, Carbon Equivalent from Energy Consumption is calculated as 179.84 (kwh) x 0.457 (kg) = 90.76 kg. The number of evergreen trees to absorb Carbon emission is, 90.76 (kg) / 1.17 (kg) per tree = 77.6 (trees). 11
Illustration of power consumption calculation MFD IOT (Image Output Terminal) has six operation modes below, and its controller has counters to record operating time of each mode. By multiplying counter time value by each mode factor, power consumption of each mode is obtained. Mode Definition 1 Printing Run 2 Warm up Awake form 4 / 5 to 3 3 Stand by Ready to print 4 Low power Energy Save Mode (1) 5 Sleep Energy Save Mode (2) 6 Power Off Main Power Off Scanning IIT running IOT - 6 different modes The total power consumption is calculated by summing up the power consumption of each IOT mode and the IIT. Power consumption is the highest during warming up the MFD, and the lowest during sleep mode. The transition time from the end of printing to energy save mode can be changed in the Non Volatile Memory (NVM) setting. 12
H Service History Report i. Service type summary ii. Service history log Service summary Service history log Summary of the Service Request Scheduled: Scheduled Maintenance Customer Requested: Customer calls in Proactive: Initiated by EP alert SM: Scheduled Maintenance UM: Unscheduled Maintenance 13
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