DSK Bank in the Cloud Our Core on IBM Cloud Bled Ivaylo Alexandrov IBM SEE Services
Agenda About Bank DSK 04 About IBM Z Cloud 06 Cloud. What do you expect? 04 Challenges before Go Live 05 DSK Goals 06 Project Timeline 08 One Year Later 10 Media Coverage 15 2
Walk/Run around Bled 6 KM TRUST 3
About DSK Bank DSK Bank is the oldest bank in Bulgaria and the market leader in retail and private banking, with an established presence in the Corporate and SME segment. Since 2003 it has been part of OTP Group, headquartered in Hungary. Servicing some three million customers, DSK Bank practically reaches every Bulgarian family. Disposing of the largest branch network in Bulgaria, the bank has an incomparable service-provision infrastructure, it is well acquainted with the local potential and offers high level of servicing through individual approach and full range of bank products and services, which are tailor made to the needs of all customer segments. Text or image Text or image Lorem ipsum dolor sit amet, consectetur adipiscing elit. IMG Source: DSK Bank web site 4
https://www.youtube.com/watch?time_continue=187&v=kzg_yxa9ha8 5
You are in the Cloud. What do you expect? +or - Latency Application Performance User experience Communication with other systems 6
Those are only challenges LJUBLIANA 7
Challenges before Go Live: Issue Action Status Impact of latency between Sofia and Vienna is unacceptable Optimization of latency impact causes delay for cutover Both lines unavailability Change applications which cause high latency Optimize architecture to reduce impact of latency Plan new date for cutover to 29/1/2017 Plan for countermeasures is being prepared including, Short terms: - Root cause found and fixed expected stable lines - Improved communication and ticket system integration Long term : Third Line Establishment to be evaluated what are prerequisites will take two months to establish 8
DSK Head of Operations: To improve the performance of our bank systems To serve equally well different generations and clients - from millennials, through elderly generation and to small and big enterprises To provide security for our customer s data To reduce unnecessary spending To handle big workloads efficiently Source: Niki Shalamanov Head of Operative Maintenance DSK, article SEE Blog, 9
DSK CIO: I look ten years ahead and don t see much mainframe resources around. This project will secure our future. Psychology - Leapfrog innovation Source: Yuriy Genov CIO DSK 10
Project Timeline 11
The Solution DC view 12
Tough but worth it! Benefits continue to appear for years later. Annapurna Circuit 267 KM IMG Source: Bookmundi website 2018 13
One Year After +15%Faster banking system and mobile application 14
One Year After 20% Annual Savings 15
One Year After % Tech Refresh 16
One Year After % Stability 17
What is next: Expansion - VMWare in the Cloud - DSK Bank acquires Societe General Bank in Bulgaria 18
Who was your Remote in the 80s? Do it Smart! Honey, please switch the tv channel! IBM, we would like to change baseline with 30%! 19
Media Coverage: International coverage bankingtech.com, 13/03/2017, DSK Bank moves core and digital banking ops to IBM Cloud - https://goo.gl/mhwnle nasdaq.com, 10/03/2017, IBM Cloud Solutions to Support DSK Bank's Operations - https://goo.gl/jhfdpb infotechlead.com, 13/03/2017, How IBM is assisting DSK Bank to make 20% savings - https://goo.gl/9290gl hostingjournalist.com, 10/03/2017, Bulgarian DSK Bank Completes Migration to IBM s Cloud Infrastructure - https://goo.gl/y2suxw zacks.com, 10/03/2017, IBM Cloud Solutions to Support DSK Bank's Operations - http://bit.ly/2numi2c finance.yahoo.com, 10/03/2017, IBM Cloud Solutions to support DSK - https://yhoo.it/2nmrpw3 abcbourse.com, 10/03/2017, IBM: achève la migration cloud du bulgare DSK - http://bit.ly/2mwwi1g fox34.com, 10/07/2017, DSK Bank Turns to IBM Cloud to Improve Banking Experience for Customers - http://bit.ly/2mzzjbo votreargent.lexpress.fr, 10/03/2017, IBM: achève la migration cloud du bulgare DSK - http://bit.ly/2n5yb34 infotechlead.com, 13/03/2017, How IBM is assisting DSK Bank to make 20% savings - http://bit.ly/2n5x MqF bloomberg.com, 10/03/2017, IBM and DSK Bank Complete the Migration of DSK's Banking Operations to IBM's Datacenters - http://bloom.bg/2m9oguw finextra.com, 10/07/2017, DSK Bank migrates core platform to IBM Cloud - http://bit.ly/2nubj9v cronicaglobal.elespanol.com, 11/03/2017, DSK Bank recurre a IBM Cloud para mejorar la experiencia de sus clients - http://bit.ly/2nyzocc senecaglobe.com, 13/03/2017, IBM Declares Completes Migration Of Dsk s Banking Operations to Its Datacenters- Alere (ALR), Halcon Resources (HK) - http://bit.ly/2m9sf9y thestreet.com, 10/03/2017, DSK Bank Turns To IBM Cloud To Improve Banking Experience For Customers - http://bit.ly/2nmmy7n etfchannel.com, 10/03/2017, DSK Bank Turns to IBM Cloud to Improve Banking Experience for Customers - http://bit.ly/2nub47v hitechdays.com, 09/03/2017, DSK Bank Turns To IBM Cloud To Improve Banking Experience For Customers - http://bit.ly/2nuuctc SEE coverage Bulgaria, profit.bg, 13/03/2017, DSK Bank chooses IBM Cloud - https://goo.gl/bpvwso Bulgaria, computerworld.bg, 10/03/2017, The information system of DSK Bank is already in the cloud - https://goo.gl/e58saa Bulgaria, banker.bg, 16/03/2017, Bulgaria s DSK migrates banking operations to IBM Cloud, sees up to 20% annual savings - http://bit.ly/2n5raie SEE, www.seenews.com, 10/03/17, Bulgaria s DSK migrates banking operations to IBM Cloud, sees up to 20% annual savings - http://bit.ly/2mzilfw SEE, www.ictbusiness.biz, DSK Bank Chooses IBM Cloud for Core Banking Systems, Expects up to 20% of Annual Recurring Savings - http://bit.ly/2mhqqs5 Croatia, Ictbusiness.info, 10/03/17, DSK Bank migrated to IBM cloud and plans savings of 20 percent - http://bit.ly/2lzzpt2 Hungary, computerworld.hu, 16/03/2017, The bank moves to the cloud http://bit.ly/2mw9tbs Hungary, technokrata.hu, 17/03/2017, Bulgarian DSK Bank moves to IBM s cloud in order to increase its clients satisfaction http://bit.ly/2nyx7vh Hungary, ITextreme.hu, 16/03/2017, Bulgarian DSK Bank moves to IBM s cloud in order to increase its clients satisfaction http://bit.ly/2m8waio Hungary, mixonline.hu, 16/03/2017, OTP-DSK moves to the cloud http://bit.ly/2ngug3d Romania, 17.03.2017, clubitc.ro, DSK Bank turns to IBM Cloud to improve banking experience for customers - http://bit.ly/2ngkizo Romania, 17.03.2017, agora.ro, DSK Bank turns to IBM Cloud - http://bit.ly/2n5siw7 Romania, 16.03.2017, efinance.ro, DSK Bank turns to IBM Cloud to improve banking experience for customers - http://bit.ly/2nliflj Romania, 16.03.2017, piatafinanciara.ro, DSK Bank turns to IBM Cloud to improve customers experience - http://bit.ly/2nlyp17 Romania, 16.03.2017, ziarelive.ro, DSK Bank turns to IBM Cloud to improve banking experience for customers - http://bit.ly/2m8wxjx Social Media Bulgaria, Facebook page, Seenews, 10/03/2017, Bulgaria s DSK migrates banking operations to IBM Cloud, sees up to 20% annual savings - https://goo.gl/q2sif1 Bulgaria, Facebook page, Computerworld Bulgaria, 10/03/2017, The information system of DSK Bank is already in the cloud - https://goo.gl/lm0zht 20
Thank you Ivaylo Alexandrov IBM SEE Services i_alexandrov@bg.ibm.com +359 887 606897 ibm.com 21