IGEL UD7 HARDWARE MANUAL VERSION 1.1 Octber 2018 www.igel.cm
IGEL Technlgy GmbH Infrmatin Cpyright This publicatin is prtected under internatinal cpyright laws. All rights reserved. With the exceptin f dcumentatin kept by the purchaser fr backup purpses, n part f this manual including the prducts and sftware described in it may be reprduced, manipulated, transmitted, transcribed, cpied, stred in a data retrieval system r translated in any frm r by any means withut the express written permissin f IGEL Technlgy GmbH. Cpyright 2018 IGEL Technlgy GmbH. All rights reserved. Disclaimer The specificatins and infrmatin cntained in this manual are intended fr infrmatin use nly, are subject t change at any time withut ntice and shuld nt be cnstrued as cnstituting a cmmitment r bligatin n the part f IGEL Technlgy GmbH. IGEL Technlgy GmbH assumes n respnsibility r liability fr any errrs r inaccuracies that may appear in this manual, including any pertaining t the prducts and sftware described in it. IGEL Technlgy GmbH makes n representatins r warranties with respect t the cntents theref and specifically disclaims any implied warranties f merchantability r fitness fr any particular purpse. Warranty After purchase, just register with us nline, and all yur IGEL thin clients UD2, UD3, UD6 and UD7 will be upgraded frm a standard 2-year t a 5-year hardware warranty, accrding t ur end custmer hardware warranty declaratin, at n additinal cst. The UD Pcket, UD9, IZ2 and IZ3 series will be upgraded t a 3-year hardware warranty. The warranty upgrade des nt cver any additinal hardware ptins. Find further infrmatin n ur website under www.igel.cm/prduct-warranty IGEL is a registered trademark f IGEL Technlgy GmbH. All hardlware and sftware names are registered trademarks f the respective manufacturers. Errrs and missins excepted. Subject t change withut ntice. IGEL Technlgy GmbH Hanna-Kunath-Str. 31 28199 Bremen, Germany Tel.: +49 421 52094 0 Fax: +49 421 52094 1499 inf@igel.cm Hardware Reference IGEL UD7 (IGEL-H850C) Dcument Versin 1.1 Octber 2018 2/12 Versin 1.1 Octber 2018
IGEL Technlgy GmbH Safety Instructins Read these instructins carefully and save them fr future reference. Discnnect this equipment frm mains supply befre cleaning. Dn t use liquid r sprayed detergent fr cleaning. Use misture sheet r clth fr cleaning. Befre pening the device, first switch it ff and then discnnect the pwer plug. Observe the specificatin in the user manual. The warranty will be invalidated if the device is damaged during the installatin r replacement f system expansins. Lay this equipment n a reliable surface when installed. A drp r fall culd cause injury. Make sure pwer adapter and pwer crd are placed in a way that peple cannt step n them. D nt place anything ver the pwer adapter r pwer crd. All cautins and warnings n the equipment shuld be nted. If the equipment is nt used fr lng time, discnnect the equipment frm mains supply t avid being damaged by transient vervltage. Make sure that n bjects r liquids get inside the device (danger f electric shck, fire, shrt circuit). If ne f the fllwing situatins ccurs, get the equipment checked by a service persnnel: The pwer adapter, pwer crd r plug is damaged. Liquid has penetrated int the equipment. The equipment has been expsed t misture. The equipment des nt wrk well r yu cannt get it wrk accrding t user manual. The equipment has been drpped r damaged. The equipment has bvius signs f breakage. D nt leave this equipment in an uncnditined envirnment. Strage temperature belw - 20 C (-4 F) r abve 60 C (140 F) may cause damage f the equipment. D nt use this equipment in an uncnditined envirnment. Unless therwise stated in the technical specificatins peratinal cnditins may nt exceed the fllwing limits, it may damage the equipment: Vertical usage: Temperature: 0 C t 35 C, 32 F t 104 F Humidity: 10 % t 80 %, nn-cndensing Hrizntal usage (nly with ptinal rubber feet, n VESA munt): Temperature: 0 C t 35 C, 32 C t 95 F Humidity: 10 % t 80 %, nn-cndensing Nte that even in clsed rms lcal temperatures may increase, fr instance in case the device is expsed t strng sun radiatin. Prtect the device frm external heat surces. Ensure that air is free t circulate thrugh the prduct. D nt use in a prly ventilated place. D nt cver it with a clth r place it n sft grund. Surrunding bjects f the device may blck the air flw. Keep a minimum distance f 20 cm arund the device fr sufficient ventilatin. Hrizntal usage with ptinal rubber feet: Tilt the husing t the left s that the pwer buttn is ne the left-hand side: 3/12 Versin 1.1 Octber 2018
IGEL Technlgy GmbH Glss warning fr devices withut display: This device is nt intended fr use in the direct field f view at visual display wrkplaces. T avid incmmding reflexins at visual display wrkplaces this device must nt be placed in direct field f view. Lithium battery cautin: The Lithium battery (buttn cell) installed in the device may nly be replaced by authrised, specially trained persnnel. Cntact yur supplier r the manufacturer fr servicing and repairs. Danger f explsin if battery is incrrectly replaced. Dispse f used batteries accrding t the manufacturer s instructins. Excessive sund pressure frm ear-/headphnes can cause hearing damage/hearing lss. Adjustment f the vlume cntrl as well as the equalizer t ther settings than the centre psitin may increase the ear-/headphnes utput vltage and therefre the sund pressure level. The use f factrs influencing the ear-/headphnes utput ther than thse specified by the manufacturer (e.g. perating system, equalizer sftware, firmware, driver) may increase the ear-/headphnes utput vltage and therefre the sund pressure level. UL 62368: This equipment must be grunded. The pwer crd fr the equipment must nly be cnnected t scket-utlets prviding earthing cnnectin. Visit www.igel.cm fr the latest prduct infrmatin and safety instructins updates. Specific Safety Instructins fr UD9: T avid damage r malfunctin, d nt use hard r abrasive bjects fr tuching the LCD mdule. D nt exert pressure n the LCD mdule. Use a sft dry clth withut chemicals fr cleaning, because the surface f plarizer is very sft and easily scratched. It is dangerus that misture cme int r cntacted the LCD mdule, because misture may damage LCD mdule when it is perating. If the liquid crystal material leaks frm the panel, it shuld be kept away frm the eyes r muth. In case f cntact with hands, skin r clthes, it has t be washed away thrughly with sap. When fixed patterns are displayed fr a lng time, remnant image is likely t ccur. D nt leave the LCD mdule facing the sun. Visit kb.igel.cm/hardware fr mre infrmatin. 4/12 Versin 1.1 Octber 2018
IGEL Technlgy GmbH Cnnectins Pwer Switch 1x line-ut 1x mic-in Ethernet RJ45 Smartcard Reader Slt (Smartcard Reader ptinal) 3x USB 2.0 Cver (3x USB 3.0) 1x Serial Prt 3x DisplayPrt PS/2 Keybard 12 V DC In Security Lck Ft Optin 1: WLAN Optin 2: anti-theft USB-Prt 2x Serial Prt Part List Thin Client Unit Ft Pwer Supply with integrated DC Cable AC Pwer Crd DVI-VGA-Adapter Pwer Cnnectin Nte Cnnect all accessries e. g. muse, keybard, screen (nt part f the equipment), and Ethernet. Cnnect the AC pwer crd with the receptacle f the Pwer Supply. Cnnect the ther end f the AC pwer crd with a suited mains scket. Cnnect the DC cable with the DC In receptacle n the rear side f the Thin Client. Switch n the Thin Client by use f the pwer buttn n the frnt side. 5/12 Versin 1.1 Octber 2018
IGEL Technlgy GmbH Technical Specificatins System Available Operating Systems Management Prcessr Chipset IGEL OS 10 (LX) r Micrsft Windws 10 IT (W10) IGEL Universal Management Suite included AMD RX-216GD 1.6 GHz (Dual-Cre) up t 3.0 GHZ (Bst- Mde) AMD R-Series Memry RAM Strage Graphics Chipset Vide Memry Prts Supprted Reslutins Netwrk Ethernet WLAN Audi Chipset Prts Speakers 4 GB 4 GB (LX) r 32 GB (W10) Raden R5 Series 64-512 MB Shared Memry 3x DisplayPrt 1.2, Multi-Stream-Transprt (s-called Daisy Chain) supprt depends n cnfiguratin, fficial supprt is nt given. 2x max. 3840x2160 @60Hz; 1x max. 2560x1600 @60Hz r 3840x2160 30Hz 10/100/1000 Base-T Optinal, via Cnnectivity Bar Realtek High Definitin Audi (ALC662) 1x line-ut, 1x mic-in, 1x DisplayPrt (Intel HD Audi) 1x internal Peripheral Interfaces PS/2 Serial Parallel USB 2.0 USB 3.0 Security Lck 1x keybard 1x 1x ptinal, via Cnnectivity Bar r USB-t-Parallel adapter 3x back, 1x ptinal: anti-theft USB, via Cnnectivity Bar 2x frnt 1x back Dimensins and Weight Device (DxWxH), vertical Packaging (DxWxH) Weight 232 mm x 68 mm x 227 mm (withut ft stand) 232 mm x 99 mm x 242 mm (with ft stand) 297 mm x 366 mm x 125 mm 1.60 kg (with ft stand and external pwer adapter) 6/12 Versin 1.1 Octber 2018
IGEL Technlgy GmbH Envirnmental Cnditins Strictly fllw safety instructins and respect envirnmental cnditins! Cling Operating Temperature Operating Humidity fanless cnvectin 0 C 40 C (vertical withut VESA) 0 C 35 C (vertical with VESA) 0 C 35 C (hrizntal with rubber feet) 20 % 80 % nn-cndensing Electrical Data Pwer Supply Pwer Supply AC Input Pwer Supply DC Output Pwer Cnsumptin external 100 240 VAC / 50 60 Hz 12 V / 3 A External Pwer Adapter (A140-1120300N & FSP036-RHAN2) 5.7 W (idle) / 1,2 W (sleep) / < 0.8 W (ff) (@230 V, 50 Hz) Typical Energy Cnsumptin (ENERGY STAR) E TEC E TEC,max 23.1 kwh (per year) 33 kwh (per year) Optins fr Device Munting Fr munting ptins visit als kb.igel.cm/hardware. VESA Munt Rubber feet fr munting n the back f a mnitr (VESA75, VESA100) Vertical munting nly! fr hrizntal placement f the device Cnnectivity Bar Optin 1 Optin 2 1x serial prt and anti-theft USB prt 1x serial prt and 802.11a/b/g/n 2.4 GHz, 5 GHz WiFi Optinal Accessries Additinal Graphics Card Fr the use f a furth mnitr via 1x DisplayPrt 1.2 (max. 2560x1600) Built-in Smartcard Reader fr secure smartcard-based authenticatin USB-t-Serial Adapter USB-t-Parallel Adapter DisplayPrt t DVI Adapter Shared WrkPlace Multimedia Cdec Pack (nly IGEL OS UD) fr cnnecting peripherals that require a serial prt fr cnnecting printers that require a parallel prt fr cnnecting a mnitr that requries a DVI prt it allws user-dependent cnfiguratin based n setting prfiles required fr multimedia redirectin and full multimedia functinality 7/12 Versin 1.1 Octber 2018
IGEL Technlgy GmbH Additinal Graphics Card With this ptinal graphics card the parallel use f up t fur digital mnitrs at 60Hz by DisplayPrt, tw in 4K and tw in 2K is pssible. Specificatins: AMD Embedded Raden E9173 discrete GPU Expands UD7 with a 4th DisplayPrt (2560x1600) fr cnfiguratins with 4 mnitrs! Please nte: The riginal graphics card AMD E9173 has 1x DisplayPrt und 2x minidp prts. Our mdel has an adapted slt-bracket, where the 2x minidp are cvered. They are als turned ff electrical, s just ne DisplayPrt is usable. General Infrmatin Multi-Stream-Transprt (Daisy Chain) depends n cnfiguratin and supprt is limited. When using DisplayPrt t DVI adapter, nly active adapters are supprted. 8/12 Versin 1.1 Octber 2018
IGEL Technlgy GmbH Regulatry Cmpliance Infrmatin FCC Cmpliance Statement This equipment has been tested and fund t cmply with the limits fr a Class B digital device, pursuant t Part 15 f the FCC rules. These limits are designed t prvide reasnable prtectin against harmful interference in a residential installatin. This equipment generates, uses and can radiated radi frequency energy and, if nt installed and used in accrdance with the instructins, may cause harmful interference t radi cmmunicatins. Hwever, there is n guarantee that interference will nt ccur in a particular installatin. If this equipment des cause harmful interference t radi r televisin receptin, which can be determined by turning the equipment ff and n, the user is encuraged t try t crrect the interference by ne r mre f the fllwing measures: Rerient r relcate the receiving antenna. Increase the separatin between the equipment and receiver. Cnnect the equipment int an utlet n a circuit different frm that t which the receiver is cnnected. Cnsult the dealer r an experienced radi/tv technician fr help. Shielded interface cables must be used in rder t cmply with emissin limits. Changes r mdificatins nt expressly apprved by the party respnsible fr cmpliance culd vid the user s authrity t perate the equipment. TÜV-GS Statement This device is nt intended fr use in the direct field f view at visual display wrkplaces. T avid incmmding reflexins at visual display wrkplaces this device must nt be placed in the direct field f view. ENERGY STAR Infrmatin IGEL Thin Clients with a Micrsft Windws r Linux perating system have been shipped enabled fr pwer management. The display Sleep mde will be activated after 6 minutes (IGEL OS) / 10 minutes (Windws) f user inactivity (default setting). The standby settings can be managed via the BIOS and lcal setup. The activatin frm the standby r Off mde can be dne lcally (by mving f the muse r pressing a key n the key bard) and via the Ethernet cnnectin (Wake-On-LAN). Energy Star Prgram Pwer managing yur ENERGY STAR qualified cmputer can save up t 340 kwh annually r 25 ($35) per year. These energy savings are equivalent t: Preventing ver 225 kg (500 lbs) f CO 2 emissins per year Planting ver 185 m² (2,000 sq ft.) f frest T learn hw t pwer manage yur cmputers at yur ffice all at nce thrugh netwrk slutins, please g t: www.energystar.gv. ENERGY STAR is the gvernment-backed prgram that helps us all save mney and prtect ur envirnment with energy-efficient prducts and practices (www.energystar.gv/pwermanagement). 9/12 Versin 1.1 Octber 2018
IGEL Technlgy GmbH WEEE and Battery Waste Nte In accrdance with EU directive 2012/19/EU n Waste Electrical and Electrnic Equipment (WEEE) and Directive 2006/66/EC fr waste batteries, custmers and manufacturers are respnsible fr returning and recycling their ld equipment and batteries. IGEL nw ffers a cnvenient return service. As f August 15, 2005, all IGEL Thin Clients sld bear the WEEE and battery waste seal. All Thin Clients labelled with this sticker are taken back and dispsed f immediately at n charge (including the battery). Fr IGEL custmers, this means better service and greater cnvenience, because IGEL Technlgy handles the prfessinal recycling f all Thin Clients (including the lithium battery). Reprt dispsal nline: Under the heading, Waste Management WEEE n the IGEL Hmepage (www.igel.cm) there is an nline frm that must be filled in fr the ld IGEL units t be picked up. Such infrmatin as the address, series number, cntact persn, number f units t be remved and the desired dispsal date are urgently required fr the smth prcessing f waste. Pickup: Immediately after sending in yur data, yu will receive frm the IGEL Service Center a ntice f cnfirmatin f receipt. Then an IGEL service emplyee will cntact yu t arrange a date t pick up the unit. IGEL WEEE Number: DE 79295479 / WEE/GE4266QU. This prduct cntains n pstcnsumer recycled plastic (0 %) and n renewable / bibased plastic materials (0 %). The packaging material cntains the fllwing recycling cntent: Crrugated cardbards between 33 % and 69 %, plastic bags 0 %. RHS and REACh Nte This prduct f IGEL Technlgy GmbH fulfils the requirements f the EU directive 2011/65/EU n the Restrictin f the Use f certain Hazardus Substances in Electrical and Electrnic Equipment (RHS). The prduct is marked accrdingly. The EU Regulatin 1907/2006 fr Registratin, Evaluatin, Authrisatin and restrictin f Chemicals (REACh) shall imprve the prtectin f human health and the envirnment frm the risks that can be psed by chemicals. IGEL fulfils this regulatin by infrming custmers and partners abut materials n the Candidate List f Substances f Very High Cncern (SVHC) in ur prducts in a cncentratin abve 0.1 % weight by weight (w/w). Find current infrmatin abut SVHC materials n ur website under www.igel.cm/terms-cnditins 10/12 Versin 1.1 Octber 2018
IGEL Technlgy GmbH Ericm PwerTerm Terminalemulatin Lern Hw t Activate the Ericm PwerTerm Terminalemulatin f Yur IGEL Thin Client T use yur Ericm PwerTerm Terminalemulatin yu need a free license key frm IGEL. T get t the activatin frm please register yurself at ur supprt and ticket system here: www.igel.cm/pwerterm. After successful registratin yu have access t free technical supprt, and t the IGEL Serviceand Repair-Center as well as t the license activatin frm. T activate yur PwerTerm license please fill ut the license activatin frm. Enter the ttal number and MAC addresses f the devices t be activated. The fllwing link prvides a step-bystep descriptin n hw t use the UMS t extract a list f MAC addresses fr a large number f devices: www.igel.cm/pwerterm_mac Yu will receive the required license keys via email frm ur IGEL service team. Using the Universal Management Suite (UMS) yu can then remtely deply the licenses tthe devices in yur netwrk. 11/12 Versin 1.1 Octber 2018
IGEL Technlgy GmbH 12/12 Versin 1.1 Octber 2018