Cutting Edge, Future Proofed TV Solutions for the Hospitality Sector HOTELS HEALTHCARE PUBS & BARS RESTAURANTS
SCRIPTV SCRIPTCAST SCRIPTASK SCRIPTNET SCRIPTSIGN SCRIPTFIX
Contents About us 4 Hospitality Televisions 6 TV System 8 Mobile App 10 Screen Mirroring 12 TV Channels 14 Voice Control 16 Internet 18 Digital Signage 20 Installation 22 Accessories 24 Testimonials 26 3
Tailor-made Digital Solutions for the Hospitality Sector Who we are Bringing technology innovation to hotels since 2009 Major supplier of hospitlity TV & digital solutions Official resellers of leading hospitality TV brands Leading providers of cloud-based Information Systems and Pay TV solutions (VOD) Service coverage across the UK & Ireland From small guest houses to large hotel chains, our solutions provide benefits of a sharper picture, more viewing choice, guest interactive TV directory and, therefore, increased revenue and more appeal over your competitor hotels. Grow your business and join Hotel TV Company on the journey to achieve a prestigious experience for your guests and show them hospitality of the highest standard. Offering Internet & IPTV solutions without re-cabling, aerial and satelite services Flexible payment options and on-going maintenance...specialist engineers across the UK & Ireland... 4
Our Clients Official Resellers of 5
Hospitality Televisions TV screen size is as much a status symbol as a glossy car is in the driveway. The same sentiment translates directly into a guest s perception of the facilities and amenities provided by their hotelier. Many hotels take a one size fits all approach and can easily over invest in screens that are too large for their economy rooms or too small for their premium rooms and suites. We make sure that your choice of TVs is ideal for the optimum guest experience. We work alongside your hotel s requirements and budgets. Whether it be having a highend brand or compromising with an entry level brand - our TV solutions ensure that you will always have the opportunity to provide guests with a prestigious experience at your establishment. How to choose the optimal TV size for your hotel? 1. 2. 3. 10 feet 10 x 12 = 120 inches distance in inches Divide by 3 for minimum size 120/3 120/2 Divide by 2 for 40 60 maxinum size SCRIPTV Hotel Logo & Welcome Message Capability Volume Control & Restriction IPTV & TV System Integration Compatibility WELCOME PAGE Screen Sharing Functionality Buit-in or External Clock Compatibility OSD & Home Menu Settings 6
Hospitality mode TVs specially designed for use in hotels 7
TV Systems We understand that not every hotel requires the same services. For this reason, we offer tailor-made TV packages, allowing you to add and remove any features you like from your hotel TV system. Our range of bespoke TV packages and close relationship with leading TV providers allow us to offer competitive pricing. You can choose from a range of information, semi-interactive and fully interactive Systems to fit your every need. In addition, our TV systems are compatible with both Cat 5/6 and Coax cabling, thus, you do not need to re-cable your hotel....revolutionise the way you communicate with your guests... Welcome your guests with a personalised message Inform guests about your hotel facilities Allow guests to buy room service on the TV Guests can book Spa treatments on the TV Promote upcoming events & seasonal offers Send personalised messages to your hotel guests 8
System Packages Essential Exclusive Enterprise Essential Features: Welcome Screen Information Pages Electronic Program Guide RSS Feeds & Widgets Background Music Advertisement Tickers All Essential features plus: Wake Up Alarm Guest Messaging Purchase from the TV Custom Channel Groups All Exclusive features plus: Pay TV PMS Integration Guest/Spa Schedule View Bill / Express Checkout Advertisement Pop Ups Fire Alarm Room Ready Menu Order Housekeeping 9
Cloud Updates With all TV System files saved on the cloud, hoteliers are able to update their system in real time from anywhere in the world. Update instantly from any location Available both online and offline Easy-to-use content editing Ideal for multiple sites managed centrally Mobile App Offer guests a hotel app which can help maximise profitability. Available features are: Mobile check-in Restaurant reservations Spa services Special offers Push notifications In-app puchases 10
Cloud-based Guest TV Interactive Platform 11
Screen Sharing In-Room Solution Guests can now benefit from the latest, in demand hotel room feature screen sharing. Our SCRIPTCAST solution offers a wide range of features, enabling guests to use their Apple, Android or Windows device to share content in-room. Allow your hotel guests to screen mirror their phone to their room TV or cast media such as Netflix, YouTube, Spotify and more with four easy steps. Open the app you wish to cast and press the cast icon Select your room number and press B on the remote Enjoy casting your content on the TV Connect to the SCRIPTCAST Wi-Fi SCREEN CASTING SCREEN MIRRORING Swipe up/down and press Airplay/Smart View Press A on the remote or go to channel 101 Enjoy mirroring your device on the TV 12
Conference Solution The SCRIPTCAST Pro solution offers a wide range of features, enabling colleagues to share content within conference rooms. This can be anything from emails, to presentations and videos. Our SCRIPTCAST Pro is powered by popular software offering multiple exciting features. SPLIT SCREEN DISPLAY Up to 4 different devices can be viewed simultaneously AIR VIEW Delegates can see the main screen on their own devices. CONFERENCE CONTROL The Host can determine who can present to the main screen USB CLOUD STORAGE Access files stored on Microsoft OneDrive or Dropbox AIR DISK Delegates can plug in a USB drive to the SCRIPTCAST device SCRIPTLAUNCHER Simply plug into your laptop and press to screen share MIRACODE Connect SCRIPTCAST Pro devices by using Miracode REMOTE DESKTOP Use a USB mouse to control the display when presenting 13
TV Channels A full range of quality hotel channels provides guests with a top level of hospitality. We can provide an updated channel list with brand new, popular, standard and HD channels. BT Sports is now just as essential as Sky Sports. Create additional revenue with guest subscriptions. Earn additional revenue by offering premium Sky channels to your hotel bedrooms. Make your international guests feel at home with a range of foreign language channels. Offer exclusive access to adult entertainment on a pay per view basis....get 90+ Sky Channels with Sky Select Brightbox... Deliver unmissable HD content in all of your hotel rooms with one Sky Select Brightbox. Allow guests to enjoy a range of Sky channels from the comfort of their room with minimum hardware needed. 14
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Voice Control...introducing Amazon Echo! Be one of the first hotels to install Amazon Echo into hotel rooms. Our voice-based guest engagement software can be customised to your hotel. Our team will help create custom responses to guest questions which can increase hotel efficiency meaning receptionists will no longer need to answer calls from rooms. Control is in your hands with the admin panel we provide. Your staff can easily adjust the software responses in real-time to account for changes in your information (like special events) or update daily deals. We ensure each device is connected and placed in accordance with best practices to ensure uptime, increase utilisation, and deter misuse and loss. Request housekeeping Guests can request rides from Uber Guests can find out about hotel facilities Make restaurant reservations Find local attractions Play music through the TV or alarm dock Guests can book themselves into the Spa 16
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Internet We provide fast, reliable internet solutions to ensure your guests satisfaction. Whether they are using the conference facilities, enjoying the public areas or spending time in their room, it is important to deliver a great, seamless connection across multiple devices. Our team will conduct a site survey to understand the hotel layout, the current internet offering and infrastructure. Then, we can design a solution utilising wired and wireless technology to deliver the best possible service....get high-speed Wi-Fi without re-wiring the building... Ethernet-over-Coax (EOC) Starter Set Feeding IP signals into SAT, CATV, DVB-T systems or headends High data rate 500 Mbps (230 Mbps net) 2 x RJ 45 Connectors HomePlug AV & Peer-to-peer structure Ethernet-over-Coax (EOC) Premium Set Feeding IP signals into existing coax cable networks High EoC data rate 720 Mbps SFP connector for 100/1000Mbps SFP transceiver 2 x RJ 45 Connectors for internet modem and configuration G.hn & Master-slave structure Web interface for configuration & monitoring 18
How we can help with your Internet service? Guaranteed Uncontended Leased Lines Choose fixed bandwidth speeds from 10Mbps to 10Gbps Business Internet plans with symmetrical upload and download speeds, guaranteed uncontended Connectivity. Rural access and satellite broadband The pursuit of finding the best location for a rural retreat does not always go hand in hand with providing great internet service. However, with recent improvements in Satellite broadband we are now able to get much greater speeds than previously available. Tailored homepages Guests should have a very simple login process for accessing the internet to get online quickly and frustration free. Our solution provides a customised homepage with the option to log in using social media such as Facebook, or via the normal form method. Premium service Free internet access is a must these days. We can help you generate extra revenue by charging guests that require high speed access for the service. Our solution makes this very easy to implement with guests paying directly through a service called Stripe. Marketing campaigns Once guests are logged into the internet our solution captures the device details and stores it securely in the cloud. The integrated marketing platform enables quick and easy campaigns to be created to send e-shots or SMS messages using the data requested on an automated basis. Conference centre internet Meetings and conferences need reliable fast internet to ensure presentations and communications run smoothly. Use the option to segregate a specific amount of bandwidth just for this function to prevent frustrating customers. 19
Digital Signage Digital signage is one of the most attractive and efficient methods of advertising your products and services. Signage can be used as an information screen for the general public or used in conference meetings either displaying information or allowing the staff to interact with the screen. Our SCRIPTSIGN solutions unveil a whole new and exclusive range of opportunities. Engage with new and existing customers, gain additional revenue and transform your establishment. Advertise your products and facilities with beautiful and adaptive screens or allow your customers to interact with touch displays. For digital signage to be effective, whether it provides property information and promotions, regional events and maps, or way finding, it should be placed in a high traffic area. For example, near the front desk where guests will see it when they check-in is ideal. 1. 2. 3. 4. Choose your digital signage location: outdoor or indoor Choose your signage screen size and mount Choose your digital signage system and content Start earning more from your hotel guests 20
System Packages Information Interactive Display Management Ambilight Eco Friendly 24 hour use 4G WiFi Bluetooth Quad Viewer Ultra HD FailOver Smart Insert OPS Insert HDBT Colour Calibration Ultra Bright Memory Cache SmartPower Display Management Ambilight 24 hour use 4G WiFi Bluetooth Ultra HD FailOver Smart Insert OPS Insert HDBT SmartPower Multi Touch Cloud Updates 21
Installation Great products work best when accompanied by great services! As a solutions and services provider, we put the customer relationship at the forefront of our offering. We offer a free of charge demo session to understand the existing infrastructure and work with the client to propose a solution which exceeds their needs. This includes tailor-made product demonstrations, quotes and site surveys to ensure that the client is comfortable before making any investment. We offer a full onsite installation service for all of our solutions by trained members of our team. Our engineers are able to cover all areas of the country and understand the need for a fast, effective service with minimal disruption as it is common for guests to be resident onsite. Once the system is up and running we conduct a full handover with the local team before obtaining signatures on the completion certificate. Quote Proposal Site Survey/ System Design Demo Order & Installation Training & Handover On-going Maintenance Installation Services Include: Aerials/satellites Cabling Distribution room / head end technology TV mounting In-room set up and channel tuning WiFi and wired internet TV System Configuration 22
Installation using SCRIPTFIX 23
Accessories We offer a wide variety of hotel accessories to provide you with the tools to enhance guest experience by adding features to the hotel bedroom. Brackets Brackets provide a secure, clutter free means of ensuring optimum position for guest viewing here at Hotel TV Company we offer a range of styles allowing you to choose what would be the most ideal for the room, whether it be a fixed wall mounted bracket or a double arm bracket. Alarm Clocks & Speaker Docks Enhance your guests experience by installing a speaker dock or alarm clock into bedrooms. Allow guests to enjoy their own music and video selections stored on their laptop, MP3 Player or idevice. Replacement Remotes If you have guests who have lost the remotes or you need spare remotes for your hotel then we can assist. Whether you have purchased the TVs from us or not, we will be more than happy to source replacement remote controls or create remotes branded to your hotel. Media Hubs Walls installed with media hubs allow easy, clutter free access to plug in devices. By removing the need to move the TV and insert cables this also reduces the likelihood of support calls for loose connections. 24
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Testimonials There s no need to ask us about our passion and service. Have a read for yourself at what a few of our clients have got to say about us. Mayflower Hotel From start through to completion, Hotel TV Company has provided excellent customer service and has always been a phone call away providing us with assistance even when he was on business in Portugal! A great product was supplied along with assistance so thank you for all you have done. It is a breath of fresh air to find such a professional and efficiently run company and I would 100% recommend you in the future. Champneys Health Spa The service levels and support etc. from Hotel TV Company was second to none. It was a total nightmare for them but they did it. Based on our experiences so far with both Hotel TV Company and the system itself I would have absolutely no hesitation at all in recommending them. Best Western The Gonville Hotel I would recommend Hotel TV Company. The customer care I received was excellent. They supplied and fitted over 70 NEW LCD TV s at a competitive cost for us and continue to supply excellent after sales service. Sanctum Serviced Apartments I had the privilege of having Hotel TV Company work on site for two full days upgrading our TV System. The work required was completed to Perfection and their work ethic and professionalism proved to be admirable, highly recommended. 26
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Tel: 0844 870 7897 Email: sales@hoteltvcompany.co.uk www.hoteltvcompany.co.uk MDV Enterprise Limited - Registered in England and Wales No:07097601 Registered VAT No: 982608783 All material correct at time of printing. c Copyright of MDV Enterprise Ltd.