Cisco TelePresence VX Clinical Assistant Firmware release notes V1.20 EDCS-1119441 D5060705 January 2013 1
Contents Contents... 2 Document revision history... 4 Introduction firmware version V1.20... 5 New features... 5 Main Video Mode... 5 Status message... 6 Presentation sources maintain their aspect ratio... 6 Hardware changes... 7 Cisco TelePresence SX20 Codec... 7 Cisco PrecisionHD 4x Camera... 7 New 24 monitor... 7 Front Panel Audio In... 7 Identifying your VXCA platform... 7 Known limitations... 8 Introduction firmware version V1.10... 9 New accessories... 9 PC cabinet... 9 Cisco POE Switch... 10 Retractable network cable... 10 New features... 11 Second monitor support... 11 Status message... 12 Log in required... 12 Local Presenter Mode... 12 Resolved caveats... 13 Known limitations... 13 Introduction firmware version V1.00... 14 System description... 14 Features and functionality... 15 WIL-A-001 Module... 15 WIL-D-001 Module... 16 VGA Auto Adjustment (analog)... 16 Tactile interface... 17 Interoperability... 18 2
Cameras... 18 PC \ Mac \ Tablets... 20 Checking for updates and getting help... 21 References and related documents... 21 Software/Firmware filenames... 21 Disclaimer... 22 3
Document revision history Revision Date Description 05 01/22/2013 General updates to V1.20 release 04 01/15/2013 Minor release of V1.20 release 03 06/18/2012 Minor release of V1.10 release 02 12/19/2011 Updated from feedback from Product Management 01 12/02/2011 Initial release of V1.00 release 4
Introduction firmware version V1.20 This release note describes the features and capabilities included in the Cisco TelePresence VX Clinical Assistant firmware version V1.20 released as of January 2013. Firmware version V1.20 applies to the WIL-A-001 module within the Cisco TelePresence VX Clinical Assistant and not the codec. Important: TC6.0.0 or greater codec software is required for correct operation of the V1.20 firmware Cisco software release notes can be located here: http://www.cisco.com/en/us/products/ps11327/prod_release_notes_list.html New features Main Video Mode During a call, if the main camera button is pressed for 5 seconds the system will go into Main Video Mode (indicated by an on screen message) at this point any selected video source will be transmitted as the main video source (not as a presentation). This mode is disabled by pressing the main camera button again for 5 seconds or after the call disconnects. Press Main Camera for 5 seconds, in a call to enable or disable Main Video Mode Cisco Clinical Assistant Main Video Source Mode Enabled Cisco Clinical Assistant Main Video Source Mode Disabled All sources sent as main video source Sources 1 5 & Computer sent as a presentation 5
Status message The status massage displays the codec model and whether the monitor mode is set to single or dual. Cisco Clinical Assistant Firmware A002553 V1.20 Codec: SX20 Ver: TC6.0.0.xxxxxx WIL-A-001 Module: Pass WIL-D-001 Scaler: A002560 V1.03 WIL-D-001 Module: Pass Single Monitor Mode Figure 12: VXCA 1.2 Status Message Note: To display the status message, press and hold the main camera button for 5 seconds when the system is idle (not in call). Presentation sources maintain their aspect ratio Video resolutions with a 4:3 aspect ratio (like SD and XGA) will be displayed locally and transmitted maintaining the same aspect ratio. In Versions 1.00 & 1.10 the scaling of the SD image to 1080p also stretched the image horizontally to fill the screen. Figure 2: Transmitting a SD Video Source Figure 1: HD and 4:3 Aspect Ratio Note: The WIL-D-001 module will need the scaler firmware upgrade to V1.03 to maintain the aspect ratio. Please contact Technical Support regarding scaler firmware upgrade. 6
Hardware changes Released February 2013 the VX Clinical Assistant (Version 1.2) includes the following component changes. These changes do not affect the base operation but do offer the improved capabilities of the SX20. It is now necessary to identify the codec platform of the VXCA as parts are not necessarily interchangeable. Cisco TelePresence SX20 Codec Provides the same features and functions as the Cisco C20 codec version, in addition to MultiSite (optional) and main video transmission at 1080p@60fps (1080p@15fps for the presentation video). Figure 1: Cisco SX20 Figure 2: SX20 installed in VXCA 1.2 From more information on the Cisco TelePresence SX20, please see the Reference and Related Documents section within this release notes. Cisco PrecisionHD 4x Camera This latest generation of 4x camera supports 1080p @ 60fps and uses the Cisco custom adaptor of HDMI, power + control. Remove this cable to support the PrecisionHD 12x and older 4x camera. New 24 monitor The specifications and capabilities are equivalent to the current model though a modification to the mounting bracket was required to bring the monitor forward 2 (5cm) to allow for the DVI-D video connection. The monitor itself is DC powered with the AC/DC transformer installed in the base section. Front Panel Audio In Connecting a source to this input now mutes the audio from the PC connection in the rear interface panel. Identifying your VXCA platform The VXCA platform can identified in the following ways: By reading the codec model from the system status message (see above) System Serial number format: o C20 platform (Version: 1.0 & 1.1): FPT Y _ o SX20 platform (Version 1.2): FPT V _ Cisco PID (product ID) seen on the system label on the base of the VXCA: o C20 platform (Version: 1.0 & 1.1): CTS-CA-K9 or CTS-CA-P240V-K9 o SX20 platform (Version 1.2): CTS-CA2-K9 or CTS-CA2-P240V-K9 7
Known limitations Reference ID Equipment Summary 140254 CSCue13678 WIL-A/D-001 Ver. V1.00, V1.10, V1.20 Single monitor mode, in call - When video source is displayed as fullscreen and sent as a presentation, when presentation is stop fullscreen video source is displayed. Should be remote site. Press layout button to switch back to remote site. 8
Introduction firmware version V1.10 This release note describes the features and capabilities included in the Cisco TelePresence VX Clinical Assistant firmware version V1.10 released as of June 2012. Note: Firmware version V1.10 applies to the WIL-A-001 and WIL-D-001 modules within the Cisco TelePresence VX Clinical Assistant and not the codec. Cisco TC software release notes can be located here: http://www.cisco.com/en/us/products/ps11327/prod_release_notes_list.html New accessories PC cabinet The PC cabinet is a new accessory option, which allows a mini PC to be placed and locked securely in the cabinet and by using the main monitor as the PC monitor. The cabinet installs like the current options (Drawer and Shelf) and has cable access on the left and right sides as well as in the main column. The PC Cabinet also supports air vents so there is adequate venation for PC s and comes with a pre-installed small switch shelf. Figure 2: PC Cabinet Figure 3: PC Cabinet, Doors Open 9
Cisco POE Switch The VXCA has undergone safety and emissions testing to 60601-1 2 nd edition standards with the 8 port Catalyst 2960-C Series PD (part # WS-C2960CPD-8PT-LV01). This is the recommended network switch for the VX Clinical Assistant if more network connections are required. The 2960 switch is mounted on the shelf within the PC Cabinet, which allows easy access and security. Figure 3: Catalyst 2960-C Network Switch Figure 4: Switch installed in PC Cabinet Figure 5: PC Cabinet, Switch and PC Installed Retractable network cable The retractable network cable is a new accessory for the VX Clinical Assistant. The retractable network caddy installs the same way as the retractable power cord and provides up to 14 feet (2.5m) of network cable and retracts for cable management Figure 6: Retractable Network Cable 10
New features Second monitor support A second monitor can be connected to an HDMI extension cable available within the lower support column or (if not present) connecting directly to the codec s 2 nd HDMI output. In V1.10 dual monitor mode is activated by pressing and holding the layout button on the interface buttons for 5 seconds and is indicated by an on screen message. In Dual Monitor mode the remote video appears on the VXCA monitor and the second monitor will display fullscreen selfview of local video source or the transmitted\received presentation source. To switch back to single monitor mode, press the layout button again for 5 seconds. In this mode the 2 nd output will mirror the main display. 2 nd Presentation Screen Customer supplied HDMI cable Figure 8: Connection to 2 nd Display Note: The VXCA default setting is single monitor mode and a power cycle will result in the default setting of single monitor mode. Enabling dual or single monitor mode is not supported during calls. The second monitor and HDMI cable are not provided by Cisco. 11
Status message The status message now displays the codec software version. Cisco Clinical Assistant Firmware A002553 V1.20 Codec: Ver: TC5.1.2 WIL-A-001 Module: Pass WIL-D-001 Scaler: A002560 V1.03 WIL-D-001 Module: Pass Figure 10: Status Message Note: To display the status message press and hold the main camera button for 5 seconds when the system is idle (not in call). Log in required The WIL-A/D V1.10 now does not require that the serial port: LoginRequired be disabled for the WIL-A\D to communicate to the codec with the codec log in set for the default (i.e. User = admin \ Password = <null>. Note: The Serial Port: LoginRequired would need to be disabled if an admin Password is set on the codec within the VX Clinical Assistant. Local Presenter Mode In V1.10 the standby mode is disabled when the Clinical Assistant is not in a call and displaying one of the 5 video sources or PC. Once the main camera is selected then standby is re-enabled. 12
Resolved caveats Ref. ID 134056 Firmware V1.20, resolves 4:3 aspect image scaled and stretched to fill 1080p display, requires V1.03 WIL-D-001 firmware upgrade. Ref ID 131482 For TC6.0.0, firmware V1.20 layout may require 2 nd press to resynchronize after mode change Ref. ID 123664 WIL-A/D firmware V1.10 resolved the scrolling color lines that could possibly be displayed. Ref. ID 124021 WIL-A/D firmware V1.10 will now time out after 2 auto adjustment attempts to center the VGA video on the display. If adjustment is required the source button can be reselected. Ref. ID 122717 WIL-A/D firmware V1.10 resolved the LED s light from going out during a call with an endpoint that does not support H.239. Known limitations Reference ID Equipment Summary 123665 WIL-A/D-001 Ver. V1.00, V1.10 imac OS X (10.4.11) 118994 WIL-A/D-001 Ver. V1.00, V1.10 131482 WIL-A/D-001 Ver. V1.00, V1.10 The resolutions of 720p@60 and 1080p@60 from an imac will display as scrambled video. Custom soft button labels do not currently support different languages. For TC5.x.x software only Layout Button may require a 2 nd resynchronize after a mode change. press to 13
Introduction firmware version V1.00 This release note describes the features and capabilities included in the Cisco TelePresence VX Clinical Assistant firmware version V1.00 released as of December 2011. System description The Cisco TelePresence VX Clinical Assistant brings the power of telepresence to healthcare environments. Designed for mobility and ease of use at the point of care, the VX Clinical Assistant is a high-definition video collaboration system with functionality that makes it ideal for medical environments. Lightweight and highly mobile with integrated industrial design to maximize durability and functionality in a medical environment. Cisco TelePresence C-Series codec featuring 1080p video, full-duplex audio, and Presentation sharing. Multiple video inputs of standard-definition and high-definition for video medical devices. 1080p HD camera with full pan-tilt-zoom (PTZ) capability and far-end camera control (FECC) - 4x zoom standard, 12x zoom optional. Camera mount that provides additional camera tilt for patients in hospital beds or wheelchairs. 24-inch 1080p HD LED backlit display with minimal power consumption. Tactile control panel offering simple system control with minimal training, plus infrared remote control. Both AC and rechargeable battery powered through medical-grade isolation transformer. Flexible range of storage module options for computers, medical devices, supplies, etc. Figure 4: Cisco TelePresence VX Clinical Assistant Note: The Cisco codec requires software version TC5.0.0 or later for the VX Clinical Assistant. The Cisco codec within the VX Clinical Assistant comes with the Dual Display option standard. 14
Features and functionality WIL-A-001 Module The WIL-A-001 (A = Analog) module within the VX Clinical Assistant is the main control module. This module supports serial communication to the Cisco codec, video switching of SD inputs, audio amplifier for speakers, communication and power to the WIL-D-001 module. This module is where firmware version V1.00 is loaded, to USB Port 1. The WIL-A-001 supports: 3 x S-Video inputs 3 x Composite inputs 1 x Composite output 2 x USB ports, Type A 1 x USB port, Type B Figure 5: rear view WIL-A-001 Module Note: The composite output will only display S-Video and composite inputs. No HD or PC video will be displayed from this output. 15
WIL-D-001 Module The WIL-D-001 (D = Digital) module within the VX Clinical Assistant is a HD video switcher and scalar. This module allows switching to any of the 4 HD inputs, scales the S-Video and composite video signals to 1080p, connection of the PC audio and connection of the second microphone. The WIL-D-001 supports: 2 x HDMI inputs 2 x DVI-I inputs (integrated analog and digital video) 1 x 3.5mm (3 pin) jack for PC audio input 1 x 3.5mm (4 pin) jack for a second microphone, the Cisco Performance Mic 20 Figure 6: rear view WIL-D-001 Module VGA Auto Adjustment (analog) Auto adjustment feature will automatically adjust the VGA video displayed on the VX Clinical Assistant to center the image on the screen, which is to prevent any video shift, a common problem with VGA signals. This feature can also be manually triggered by pressing input source button 3 or PC once from the tactile interface while the PC is connected. Note: The Auto Adjustment feature is only supported with VGA (analog) video. 16
Tactile interface The tactile interface allows for basic local user controls, raising or lowering the volume, moving and zooming the camera, video layout selection, and video source selections. The source buttons 1 to 5 and PC each correspond with the video inputs on the back of the systems. Video sources 1, 2, 3, and PC support both HD \ PC and SD inputs. All digital and PC video signals have priority over SD video signals (S-Video and composite) and will automatically look for these signals and then fall back to SD. The user has the ability to switch between the HD \ PC and SD inputs by pressing and holding down the source button for 3 seconds. Video Source Video Inputs Main Camera Camera connected directly to codec with HDMI 1 HDMI 1 or S-Video 1 (if HD source not connected) 2 HDMI 2 or S-Video 2 (if HD source not connected) 3 DVI-I 3 or S-Video 3 (if HD source not connected) 4 Composite 4 (RCA) 5 Composite 5 (RCA) PC DVI-I PC or Composite 6 (RCA) 1 2 4 3 5 Figure 7: Tactile Interface The WIL-A/D-001 status information and firmware version can be displayed by pressing and holding the main camera button for 3 seconds. This shows: Firmware Version in the WIL-A-001 Codec Model WIL-A-001 Module internal diagnostic result WIL-D-001 Scaler firmware version WIL-D-001 Module internal diagnostic result Note: The tactile buttons press and hold features are not supported with the IR remote control. Far end camera control (FECC) is not supported from the tactile interface. 17
Interoperability The devices below have been tested with this release and are representative of the peripheral devices that are interoperable with the VX Clinical Assistant. This release is verified for use with peripheral audio/video devices that can connect to the standard audio/video inputs provided on the system. Cameras Equipment Camera Picture Comments AMD-2500, NTSC PAL S-Video inputs 1, 2, 3. Composite inputs (RCA) 4, 5, 6. AMD-500 NTSC Cisco PrecisionHD 1080p 4x S-Video inputs 3, 4, 5 Composite inputs (RCA) 4, 5, 6. DVI-D input 3 and PC. HDMI input 1 and 2 with DVI-D to HDMI adapter. HDMI inputs 1 and 2. DVI-D inputs 3 and PC with HDMI to DVI- D adapter. Cisco PrecisionHD 1080p 12x HDMI inputs 1 and 2. DVI-D inputs 3 and PC with HDMI to DVI- D adapter. Cisco PrecisionHD 720p 7x HDMI inputs 1 and 2. DVI-D inputs 3 and PC with HDMI to DVI- D adapter. TANDBERG WAVE II NTSC PAL S-Video inputs 1, 2, 3. Composite inputs (RCA) 4, 5, 6. Canon VC-C1 MK II NTSC S-Video inputs 1, 2, 3. Composite inputs (RCA) 4, 5, 6. 18
Canon VC-C4 NTSC S-Video inputs 1, 2, 3. Composite inputs (RCA) 4, 5, 6. Sony EVI-HD1 NTSC S-Video inputs 1, 2, 3. Composite inputs (RCA) 4, 5, 6. Sony EVI-D30 NTSC Sony EVI-D31 PAL S-Video inputs 1, 2, 3. Composite inputs (RCA) 4, 5, 6. Sony EVI-D100 NTSC S-Video inputs 1, 2, 3. Composite inputs (RCA) 4, 5, 6. Sony BRC-300 NTSC S-Video inputs 1, 2, 3. ELMO HV-5100XG NTSC S-Video inputs 1, 2, 3. Composite inputs 4, 5, 6. RGB (PC) inputs 3 and PC. 19
PC \ Mac \ Tablets Equipment Picture OS revision Comments Lenovo W510 Lenovo T400 Lenovo T60 HP EliteBook 6930p Windows 7 Enterprise, 64-bit NVIDIA Quadro FX 880M, Ver. 8.17.12.6824 Windows 7 Enterprise Service Pack 1, 64-bit Mobile Intel 4 Series Express ChipFamily, Ver. 8.15.10.2302 Windows XP Professional, Service Pack 3, 32-bit ATI Mobility Radeon X1400, Ver. 8.593.100.7000 Windows 7 Enterprise, 64-bit Mobile Intel 4 Series Express ChipFamily, Ver. 8.15.10.2302 Tested VGA (analog) and HDMI (digital) from display port. Tested with VGA (analog) and DVI (digital) with docking station. Tested with VGA (analog) and DVI (digital) with docking station. Tested VGA (analog) MacBookPro Mac OS X (10.6.8) NVIDIA GeForce 9400M, Ver. 3427 Tested with VGA (analog) and DVI (digital) adapter imac Max OS X, (10.4.11) ATI Radeon X1600 Ver. 01.00.139 Tested with VGA (analog) adapter. ipad 2 ios 5.0.1 Tested with VGA (analog) and HDMI (digital) adapter Cisco Cius Can we delete this? Android 2.2.2 Ver. 9.2(1) Tested from display port VGA (analog) Lenovo K1 Ideapad Android 3.2.1 Tested with micro-hdmi port 20
Checking for updates and getting help Cisco recommends registering your product https://tools.cisco.com/rpf/register/register.do in order to receive notifications about the latest software and security updates. New feature and maintenance releases are published regularly, and we recommend that your C-series software is always kept up to date. If you experience any problems when configuring or using your C-series system consult the online help for an explanation of how its individual features and settings work. If you cannot find the answer you need, check on the web site at http://www.cisco.com/support/ to make sure that your system is running the most up-to-date software and for further relevant documentation. You or your reseller can get help from our support team by raising a case at http://www.cisco.com/en/us/support/tsd_cisco_worldwide_contacts.html. Make sure you have the following information ready: The serial number and product model number of the unit The software build number which can be found on the product user interface Your contact email address or telephone number References and related documents The following table lists documents and web sites referenced in this document. All product documentation can be found on our web site. Name Cisco VXCA Website Cisco Software Download VX Clinical Assistant documentation Document reference http://www.cisco.com/en/us/products/ps12152/tsd_products_support_series_home.html http://www.cisco.com/cisco/software/navigator.html http://www.cisco.com/en/us/products/ps12152/index.html Software/Firmware filenames The correct software filename is listed in the following table. TANDBERG TC system Software/Firmware Serial number range C20 AES Encryption s52000tc6_0_0.pkg All C20 No Encryption s52000tcnc6_0_0.pkg All SX20 AES Encryption s52010tc6_0_0.pkg All SX20 No Encryption s52010tcnc6_0_0.pkg All WIL-A-001 2553_120.BIN All WIL-D-001 2560 _103.HEX All 21
Disclaimer THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB s public domain version of the UNIX operating system. All rights reserved. Copyright 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R) Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. 22