July 2014 August 2014 September 2014
Page 2 THE ARC RECREATION NEWSLETTER All trips must be paid for in full before the event. You will receive a call at least one week prior to the event if you are on the list to attend and to finalize /confirm payment. If you do not receive a call that means you are on the waitlist for the event. If there is a cancellation, you will be called as soon as possible to confirm that you are now on the list to attend the event. Refunds will be given on a case by case basis: If we are able to fill your space, a full refund will be given. Partial refunds may be given if we are unable to fill your space and we have non refundable expenses which we have already incurred. (for example..tickets to a show) If you are confirmed and do not show up, no refund will be given. Canteen Night Activities: You will not receive a confirmation call. You do need to sign up for these events, especially if you are using Arc Transportation. (Please make sure you sign up to events like craft nights or Thanksgiving Dinner so we can have enough crafts/food). Drop offs for private pay events cannot be done more than 15 minutes before an activity. When dropping off, always accompany the participant inside in case staff has any questions or changes to communicate regarding the event. All activities are subject to changes determined necessary by The Arc staff (for example due to weather we may move activity). Any questions please call (610)696-8090.
THE ARC RECREATION NEWSLETTER Page 3 Payment Schedule We require a deposit for all trips. The deposit will be 10% of the full trip cost and each trip will specify when a deposit is due. The deposit is used to secure your spot and also is Non Refundable. Full payment for the trip is due before the departure date of the trip. Drop Off Please follow the drop off and pick up times that are listed in the Newsletter. We allow for extra time before a trip so staff can review the trip and any necessary information with the person who is dropping off. Please accompany the traveler into The Arc when dropping off in case the staff has any questions. Please do not be late when dropping off for an overnight trip, we are on a schedule that may include airplane departure time. When picking up at the end of the trip, please consult the newsletter for the time and date of pick up. If there are any changes to the pick up times/location, staff will inform you via the phone number you provided on the Arc Intake Form. Cancellations Cancellations for overnight trips need to be made 30 days prior to a trip. With 30 day notice, we will refund what we can; sometimes we will not be able to get back money for airfare but may be able to get you a credit for a future flight. All refunds will be made on a case by case basis. The specific refund policy for each trip will be provided to you in writing, before an individual makes their first deposit on the trip. Supervision The Arc operates at no more then a 1:4 ratio (staff:participant). We understand that some travelers may have extra needs and we need to be made aware of this before a trip so we can make appropriate accommodations. Depending on individual needs there will be an increase in cost to an individual to accommodate more staff on the trip. If a one on one is needed, we can also provide that at an extra cost. Medication Medication is to be clearly labeled and in original packaging. If they are in weekly pill cases we need extras for the trip in the original bottles. The Arc intake form should be filled out in its entirety before a trip. We can review and edit the current form if there are any changes to medication. Arc staff will fill out a medication log before departing the trip which should be verified by the traveler. We will support individuals to self administer their medications. Lost Items We will make every effort to help individuals keep track of their possessions on a trip, however, all items brought on the trip are the responsibility of the traveler. We encourage travelers to label their belongings and only bring necessary items. Spending Money If you would like to bring spending money on a trip you can always do so. Spending money will be used for items such as souvenirs. Identification There are now strict laws in place regarding air travel. When signing up for a trip please provide us with the full name (including if there is a middle name or initial) on the individual s State identification (ID). Also, staff will collect all ID s on the day of the trip so we are organized while going through security at the airport. Please also make sure that the ID is not expired. Insurance All travelers can purchase travel insurance for their overnight trip. The policy will be purchased for the individual should they choose to get the insurance and will be an extra cost to the individual. The Arc is not responsible for the follow up on any insurance claims.
Page 4 THE ARC RECREATION NEWSLETTER WHEN: Friday July 11 PRIVATE: $25.00 DEPART ARC: 6:00 pm RETURN ARC: 9:00 pm Join us for a night of music and fun! We will also be having dinner along with a fun night of singing Karaoke! WHERE: Philadelphia WHEN: Sunday July 13 PRIVATE COST: $110.00 Join us for one of our most popular events! We will be heading to the Phillies Game to root for our favorite team! DEPART ARC: 11:30 am RETURN ARC: 6:30 pm SPENDING MONEY: Yes
THE ARC RECREATION NEWSLETTER Page 5 WHEN: Friday July 18 PRIVATE COST: $30.00 DEPART ARC: 6:00 pm RETURN ARC: 9:00 pm This month for our Cooking Night we will be making Kabobs on the grill! WHEN: Sunday July 20 PRIVATE COST: $35.00 Join us as we make a Summer themed craft at The Arc! ARRIVE ARC: 1:00 pm DEPART ARC: 4:00 pm We will also be making Waffles and Ice Cream after as a way to celebrate the summer season!
Page 6 THE ARC RECREATION NEWSLETTER WHERE: Philadelphia WHEN: Saturday July 26 PRIVATE COST: $95.00 DEPART ARC: 10:15 am RETURN ARC: 4:15 pm SPENDING MONEY: Yes If you are a Phillies Fan then this is the trip for you! Take a behind the scenes tour of Citizens Bank Park! After the tour we will have lunch at McFaddens at the Ballpark! WHERE: Philadelphia WHEN: Saturday August 2 PRIVATE COST: $90.00 Join us as we take a trip to check out The Circus exhibit at The Franklin Institute! The Franklin Institute is expanding with the addition of the Nicholas and Athena Karabots Pavilion! Come enjoy three changing exhibit spaces where you can experience new science content, artifact exhibitions, and photography collections! DEPART ARC: 10:30 am RETURN ARC: 4:00 pm SPENDING MONEY: Yes
THE ARC RECREATION NEWSLETTER Page 7 WHEN: Friday August 8 PRIVATE COST: $30.00 DEPART ARC: 6:00 pm RETURN ARC: 9:00 pm Join us for our Monthly Cooking Night! Tonight we will be going back to one of our most popular cooking nights! We will be making and then enjoying Taco s! WHERE: Philadelphia WHEN: Sunday August 10 Join us for one of our most popular events! We will be heading to the Phillies Game to root for our favorite team! PRIVATE COST: $110.00 DEPART ARC: 11:30 am RETURN ARC: 6:30 pm SPENDING MONEY: Yes
Page 8 THE ARC RECREATION NEWSLETTER WHERE: Elverson WHEN: Saturday August 16 PRIVATE COST: $80.00 DEPART ARC: 11:00 am RETURN ARC: 4:00 pm SPENDING MONEY: Yes Join us for a fun day at French Creek! We will be taking advantage of their pool and boats! We will also be having a BBQ while we are there! WHEN: Friday August 22 PRIVATE COST: $35.00 DEPART ARC: 6:00 pm RETURN ARC: 9:00 pm Join us for a Game Night at The Arc! We will be taking advantage of everything in our Recreation Room! Dinner included.
THE ARC RECREATION NEWSLETTER Page 9 WHERE: Chadds Ford WHEN: Saturday August30 PRIVATE COST: $75.00 DEPART ARC: TBD RETURN ARC: TBD SPENDING MONEY: Yes Join us for lunch and a movie event! *The Movie is still TBD* WHEN: Friday September 5 PRIVATE COST: $30.00 DEPART ARC: 6:00 pm RETURN ARC: 9:00 pm Join us for our Monthly Cooking Night! This month we will be making our own individual pizzas!
Page 10 THE ARC RECREATION NEWSLETTER WHERE: New Jersey WHEN: Saturday September 6 PRIVATE COST: $105.00 DEPART ARC: 9:30 am RETURN ARC: 6:30 pm SPENDING MONEY: Yes Join us as we shop, eat, go on rides and just enjoy being at the shore. Lunch and a snack included. Bring spending money. WHERE: Downingtown WHEN: Saturday September 13 PRIVATE COST: $30.00 DEPART ARC: 12:30 pm RETURN ARC: 3:30 pm Join us for a day of Bowling and Pizza! We will be Bowling at Palace Bowling in Downingtown and eating lunch while we are at the Bowling Alley!
THE ARC RECREATION NEWSLETTER Page 11 WHERE: Philadelphia WHEN: Sunday September 14 PRIVATE COST: $110.00 DEPART ARC: 11:30 am RETURN ARC: 6:30 pm SPENDING MONEY: Yes This game also comes with a $12 voucher that can be used for food or souvenirs at the game! WHERE: Lancaster WHEN: Saturday September 20 PRIVATE COST: $102.00 Join us as we take a day trip to historic Lancaster County! Buggy Ride, lunch at a Smorgasbord and much more. DEPART ARC: 10:30 am RETURN ARC: 4:00 pm SPENDING MONEY: Yes WHERE: West Chester WHEN: Sunday September 21 PRIVATE COST: $35.00 DEPART ARC: 12:30 pm RETURN ARC: 3:30 pm SPENDING MONEY: Yes Join us for a day of Mini Golf and Ice Cream! We will be going to Tee It Up Golf in West Chester!
Page 12 THE ARC RECREATION NEWSLETTER WHEN: Wednesday July 2 PRIVATE COST: $35.00 DEPART ARC: 7:00 pm RETURN ARC: 9:00 pm Join us for a night of Outdoor Games at The Arc! *Snacks Provided* WHEN: Wednesday July 16 PRIVATE COST: $35.00 DEPART ARC: 7:00 pm RETURN ARC: 9:00 pm *Snacks Provided* WHEN: Wednesday July 30 PRIVATE COST: $25.00 DEPART ARC: 7:00 pm RETURN ARC: 9:00 pm *Snacks Provided*
THE ARC RECREATION NEWSLETTER Page 13 WHEN: Wednesday August 6 PRIVATE COST: $35.00 DEPART ARC: 7:00 pm RETURN ARC: 9:00 pm *Snacks Provided* We will be watching the Phillies game at THE ARC! We will also be having Hot Dogs for snack! WHEN: Wednesday August 13 PRIVATE COST: $35.00 DEPART ARC: 7:00 pm RETURN ARC: 9:00 pm Join us for a craft night at The Arc! *Snacks Provided* WHEN: Wednesday August 27 PRIVATE COST: $25.00 DEPART ARC: 7:00 pm RETURN ARC: 9:00 pm *Snacks Provided*
Page 14 THE ARC RECREATION NEWSLETTER WHEN: Wednesday September 3 PRIVATE COST: $35.00 DEPART ARC: 7:00 pm RETURN ARC: 9:00 pm *Snacks Provided* WHEN: Wednesday September 17 PRIVATE COST: $35.00 DEPART ARC: 7:00 pm RETURN ARC: 9:00 pm *Snacks Provided* WHEN: Wednesday September 24 PRIVATE COST: $25.00 DEPART ARC: 7:00 pm RETURN ARC: 9:00 pm *Snacks Provided*
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Page 18 THE ARC RECREATION NEWSLETTER Please sign up and return this page.
Page 20 THE ARC RECREATION NEWSLETTER Join us for a trip to Walt Disney World in Orlando! We will be staying on site at one of the Disney Hotels. We will be at Disney for the Food and Wine Festival at Epcot! To sign up please call Lori or Rob at 610-696-8090! *Limited Spots Available* When: November (exact dates TBD) Where: Orlando Florida Cost: $2500
Page 22 THE ARC RECREATION NEWSLETTER Please sign up and return this page.
Page 24 THE ARC RECREATION NEWSLETTER Join us for a Fundraiser night at Iron Hill Brewery! (3 W Gay St, West Chester PA) We will be having our event on September 10th. Reservations are recommended! Just mention you are there for The Arc s fundraiser and 20% of the bill will be donated to The Arc! *Bring this sheet along*
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Page 26 THE ARC RECREATION NEWSLETTER INVEST IN THE ARC All gifts are important to The Arc of Chester County, regardless of their size or method. Be part of the Achieve With Us Annual Campaign Make an outright gift using, cash, check or credit card. We accept Visa, Mastercard, Discover, and American Express. You can see the results of your generosity immediately and even honor or memorialize a loved one with your gift. You can phone-in your credit card gift or mail a check to: Development Office, The Arc of Chester County, 900 Lawrence Drive, West Chester, PA 19380. Planned Gifts Remember us in your will. We can help you with the details. You can also designate The Arc of Chester County as the beneficiary of a life insurance policy or retirement assets. Consider a life income gift such as a charitable remainder trust. Such a gift will allow you to benefit The Arc of Chester County while providing you with tax savings and income for you or someone you love. Matching Gifts Ask your employer for a matching gift to increase your contribution. We can help with the paperwork. Federated Giving Campaigns Write in donor choice code 500 when you make a workplace donation to the United Way of Greater Philadelphia & Southern New Jersey. Write in The Arc of Chester County for gifts made through other United Ways. If you're a federal employee, write in agency code 96534 when making your gift to the Combined Federal Campaign. If you're a state employee in Pennsylvania, write in agency code 4102-0006 for the State Employee Combined Appeal. Free Ways to Help You can help The Arc of Chester County raise money without making a gift. Use GoodSearch.com when searching the internet or GoodShop.com when shopping online. If you select The Arc of Chester County as your charity of choice, each search and purchase will generate money for us. Clip box tops from your favorite General Mills products. The First Step classroom program participates in Box Tops for Education. Drop off your box tops next time you visit The Arc. Help the environment while helping The Arc raise money. Drop off your paper goods for recycling in The Arc's Paper Retriever bin during your next visit. Gifts of Property Clear space in your driveway. Donate your car to us by calling 1-877-ARC-CAR0 or go to www.arcofchestercounty.org. The Arc accepts cars, vans, trucks, boats with a trailer, and recreational vehicles-whether they run or not. You can donate your vehicle from anywhere in the country. Your gifts of securities can provide tremendous benefit to The Arc of Chester County and possibly significant tax savings for you. Make a gift of personal property. In-kind gifts related to our mission are always welcome. Become a Member All gifts of $25 or more entitle you to annual membership to The Arc of Chester County. Go to www.arcofchestercounty.org to become a member today! Learn More In addition to supporting our work, your gift can provide you with tax-saving benefits. We would be happy to discuss ways for you to make a gift to The Arc of Chester County that can help you meet your charitable and financial planning goals. For more information, please contact Catherine Binz, director of development, at (610) 696-8090 ext. 202 or cbinz@arcofchestercounty.org.
THE ARC RECREATION NEWSLETTER Page 27 TITLE: Client Grievance Policy and Procedure for Clients/Parents/Guardians POLICY: Any client, parent/guardian of a client or any person acting on behalf of a client participating in a program of The Arc of Chester County has the right to file a grievance about conditions, services or lack of services provided by The Arc or appeal an administrative decision made concerning the client. PROCEDURES: A grievance about any aspect of a program or an administrative decision shall be provided in writing or orally, to the appropriate Program Director. The Program Director shall respond in writing within three (3) working days and shall provide a copy of the letter to the Executive Director. NOTE: Any grievance alleging abuse should be made directly to the Executive Director, who shall investigate immediately. The Executive Director shall respond to the grievant in writing within two (2) working days. If the grievant is dissatisfied with the response, or if no response is received, he/she may appeal in writing to the Executive Director. The Executive Director shall respond in writing within three (3) working days and shall provide a copy of the letter to the President of The Arc Board of Directors. If still dissatisfied, or if the grievance is against the Executive Director of the Arc of Chester County, the grievant may appeal in writing to the President of the Board of Directors and shall forward a copy of the letter to the Executive Director. The president shall respond within three (3) working days and shall provide a copy of the letter to the members of The Arc Executive Committee, which shall act as an ad hoc Grievance Committee of the Board. The parent/guardian shall have the responsibility of notifying the County Case Management office that he/she has filed a grievance. Clients filing a grievance without the assistance of a parent/guardian shall be assisted by Arc personnel. In order to ensure appropriate representation, Arc staff shall also assist in notifying when applicable the County Case Management office and the Executive Director and/or The Arc President. The Executive Committee or another Board Committee shall meet with the grievant within five (5) working days. The grievant shall document the procedures he/she followed in the effort to reach an administrative resolution, including who was contacted and the nature of the response. The Committee shall determine the significance of the grievance and the resolution desired by the grievant. The Committee shall then meet, within five (5) working days, with the appropriate administrative representatives. The purpose shall be to resolve the grievance, and the Committee may invite the grievant to be present, if appropriate. Unresolved issues may be brought to a hearing chaired by a member of the Board Committee. This hearing shall be conducted within five (5) working days, and the Committee shall ask that the grievant and all appropriate Arc personnel be present. Notes of the proceedings shall be kept.
Join us on October 25th from 3:20-5:20 pm for a Bowling Fundraiser at Palace Bowling in Downingtown! Tickets and details will be made available in the October Newsletter!