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Oxford Cambridge and RSA A Level Business H431/02 The UK business environment Resource Booklet *6823644945* Monday 19 June 2017 Morning Time allowed: 2 hours INSTRUCTIONS This is a Resource Booklet. You should refer to it when answering the examination questions in Section B, which are printed in a separate booklet. The business described in this Case Study is a real business. INFORMATION This document consists of 8 pages. Any blank pages are indicated. [601/4675/8] DC (KN/SG) 140359/2 OCR is an exempt Charity Turn over

2 CINEWORLD GROUP plc (CGP) Adapted from A Armstrong, 'Cineworld buys Cinema City in 500m deal', 10 January 2014 Telegraph Media Group Limited 2014, www.telegraph.co.uk. Item removed due to third party copyright restrictions. Extract A Key Indicators for year ending 1 January 2015 Adapted from 'Annual Report and Accounts 2014', www.cineworldplc.com, Cineworld Group plc. Item removed due to third party copyright restrictions. Extract B Statement of Financial Position (as at 1 January) Adapted from 'Annual Report and Accounts 2014', www.cineworldplc.com, Cineworld Group plc. Item removed due to third party copyright restrictions.

Extract C Income Statement (year ending 1 January) 3 Adapted from 'Annual Report and Accounts 2014', www.cineworldplc.com, Cineworld Group plc. Item removed due to third party copyright restrictions. Extract D SWOT analysis for CGP Adapted from 'Business Insight: Cineworld', 8 July 2015 Telegraph Media Group Limited 2015, www.telegraph.co.uk. Item removed due to third party copyright restrictions. Turn over

4 Extract E Corporate Social Responsibility (CSR) Policy at CGP Adapted from www.cineworldplc.com, Cineworld Group plc; 'Careers', www.cineworld.co.uk, Cineworld. Item removed due to third party copyright restrictions.

Extract F Careers at CGP 5 Adapted from www.cineworldplc.com, Cineworld Group plc; 'Careers', www.cineworld.co.uk, Cineworld. Item removed due to third party copyright restrictions. Extract G Zero-hour contracts CGP uses zero-hour contracts for about 80% of its workforce, allowing the business to send workers home or change weekly shift patterns if customer numbers are low. Such arrangements have been criticised for leaving workers with no certainty of income from month to month. 50 Stephen Wiener, CGP s founder, said he had worked in a zero-hours environment when he first entered the industry. He said: I started in this industry many years ago on a zero-hours contract, so I know what it s like. I don t know of any employees that are unhappy with the current working arrangements and there are no plans to change that. He added that the majority of staff have more than one job and use CGP to top up their income on weekends and evenings. 55 The biggest zero-hour employers in the UK include retailer Sports Direct, which employs 20,000 staff on zero-hours deals, and McDonald s, which employs 82,000 workers on the controversial terms. One employee of CGP said I have worked there for about four years. Our working week starts on a Friday and the rotas normally go up on a Monday or Tuesday so we find out then what hours we have. When you re working five days a week that is pretty much OK but when suddenly you are down to 20 hours it becomes a problem. You can offer to take other people s shifts but when the work is scarce everyone is looking. It s stressful and it s disappointing. They don t seem to understand that a lot of people are relying on this money to live. I live with my mum but I still have to pay rent and pay for food and travel, so I can never plan anything because you never know what your hours are going to be like next week. When I left college, this is not what I thought my job would be like. 60 65

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8 Oxford Cambridge and RSA Copyright Information OCR is committed to seeking permission to reproduce all third-party content that it uses in its assessment materials. OCR has attempted to identify and contact all copyright holders whose work is used in this paper. To avoid the issue of disclosure of answer-related information to candidates, all copyright acknowledgements are reproduced in the OCR Copyright Acknowledgements Booklet. This is produced for each series of examinations and is freely available to download from our public website (www.ocr.org.uk) after the live examination series. If OCR has unwittingly failed to correctly acknowledge or clear any third-party content in this assessment material, OCR will be happy to correct its mistake at the earliest possible opportunity. For queries or further information please contact the Copyright Team, First Floor, 9 Hills Road, Cambridge CB2 1GE. OCR is part of the Cambridge Assessment Group; Cambridge Assessment is the brand name of University of Cambridge Local Examinations Syndicate (UCLES), which is itself a department of the University of Cambridge.