TERRALAGO COMMUNITY ASSOCIATION, INC.. EXECUTIVE SUMMARY Bright House Networks is the sixth largest owner and operator of cable systems in the U.S. and the second largest in Florida, with technologically advanced systems located in five states including Florida, Alabama, Indiana, Michigan and California. Bright House Networks serves more than 2.5 million customers who subscribe to one or more of its TV, Internet and Home Phone services. The company also offers a full suite of phone, Internet, Ethernet and cable television services to businesses of all sizes. Bright House Networks is committed to excellence in customer satisfaction and care. OUR PROMISE We ll always be there for you, round the clock, and weekends too. We ll respect your time, and be on time, and service calls won t cost you a penny. We ll deliver quality products and services, some you can t get anywhere else, and we ll be happy to answer all your questions, big and small. We ll make sure you get what you need and like what you get, we guarantee it. You ll never have to sign a contract, and you ll always have the freedom to change your service, penalty-free. We ll never take you for granted and We ll help connect you to what matters most. This is our promise to you. Date: Monday April 18 th, 2016 Expired May 31 st, 2016 Please direct inquiries to: Eva M. Robinson Property Solutions - Senior Account Executive Bright House Networks 1004 US HWY 92 W. Auburndale, FL 33823 Tel - (863) 288-2245 Email Eva.Robinson@mybrighthouse.com. Each party shall keep the terms and conditions of this Proposal in strict confidence and shall not disclose any such information to any third party, except that each party may disclose such information to any of its current or prospective attorneys, accountants, financial advisors, partners, and/or others as necessary for such party hereto as reasonably necessary. This Proposal expires on May 31 st, 2016 and me be extended on by written confirmation by Bright House Networks
Bright House Networks WiFi Enjoy a more secure, fully encrypted Wi-Fi experience with BHN Secure. At Bright House Networks, we know Wi-Fi. We also know that when you re out and about using your devices, you expect your communications to be safe and secure. So next time you search for public Wi-Fi, enjoy peace of mind and look for BHN Secure! Our FREE, easy-to-use BHN Wi-Fi Finder app lets you easily discover the closest of thousands of Wi-Fi Hotspots. With Bright House Standard Internet and above, you can stay connected on the go. BRIGHT HOUSE NETWORKS PHONE SERVICE Bright House Networks award-winning Home Phone service gives you the reliability you deserve and the talk time you want at one affordable price. With the Unlimited Nationwide calling plan, call anywhere, anytime, in the United States, Canada and Puerto Rico. There are no minutes to track, so talk all you want. Plus, you can keep your existing home phones, outlets, even your current phone number.
OPTION#1 BHN offers TerraLargo Community Association the opportunity to upgrade to BHN BULK PREMIER CABLE level service. Bulk Premiere is a combination of Standard cable Line up and Digital cable lineup as outlined in Exhibit A and Exhibit B of this proposal. THE BULK PREMIERE OFFER IS AS FOLLOWS: 1. Includes One (1) full functional box of residents choosing a. Box Selections are: i. HSD BOX ii. HSD DVR BOX iii. SD BOX iv. SD DVR BOX v. ENHANCED DVR (Records up to 6 shows at once) *** If a resident chooses any DVR Box, then that Residents will be responsible for the DVR Service Fee *** 2. Premiere Cable channels are up to 381 channels as outlined in Exhibit A and B 3. Term of Three (3) years 4. Rate of $37.00 month, excluding tax 5. Rate increase not to surpass 5% annually & not given no more than once per annum 6. Rate increase to be given Beginning January 1 st of the Following year of the effective date of the contract and shall be given each subsequent January 1 st thereafter. 7. Residents have the ability to upgrade 8. Bulk Premier level provides added benefits to those residents who: a. Have this level of service already or b. Have Phone and Internet Packages as: i. If the property upgrades to the premier level service and a resident is currently subscribed to this level of service, then those residents that are already subscribed to this level service is likely to see their individual bill decrease c. If a resident has Both Phone and Internet, they too are likely to see added benefits: i. Once the account is moved from Bulk Standard to Bulk Premier, those residents that have added services will see their added service repackaged, causing additional savings on the back end of the deal. As of the Effective Date, no digital to analog converter device ( DTA ) is necessary for Residents to receive the Standard Multi-Channel Video portion of the Bulk Services on cable ready television sets. However, If in the future, Operator delivers the Standard Multi-Channel Video Service via a digital only signal, so that it becomes necessary for Residents to have a DTA to receive the Standard Multi-Channel Video Service, then Operator shall provide up to two (2 DTAs to Residents home on a per home basis.
OPTION #2 BHN offers TerraLago Community Association the opportunity to REMAIN under the current bulk leveled service which is BHN BULK STANDARD CABLE level service. Bulk Standard Cable is the current level that you have NOW as bulk and consist ONLY of Exhibit A of the Proposal. The TERMS ARE AS FOLLOWS: 1. Contract to be Effective July 1 st, 2016 2. Term OF 5 years 3. Annual Rate increases not to surpass 5% 4. Per unit rate of $34.18 5. Residents still have option to upgrade to any service beyond the Bulk leveled service As of the Effective Date, no digital to analog converter device ( DTA ) is necessary for Residents to receive the Standard Multi-Channel Video portion of the Bulk Services on cable ready television sets. However, If in the future, Operator delivers the Standard Multi-Channel Video Service via a digital only signal, so that it becomes necessary for Residents to have a DTA to receive the Standard Multi-Channel Video Service, then Operator shall provide up to two (2) DTAs to Residents home on a per home basis. *****This is a Bulk proposal only! The above outlined services of Option # 1 and/or Option #2 will not become effective until both parties have fully executed a BHN Property Solution Bulk Cable Service Agreement.******
Exhibit A Bulk Standard Channel Lineup Subject to Change Basic 2 TV Guide (analog) / WCLF CTN (*) 3 WEDU PBS 4 WTOG CW 5 WFTT UniMás 6 WTTA MyTV 7 WWSB ABC 8 WFLA NBC 9 Bay News 9 10 WTSP CBS 11 WFTS ABC 12 WMOR 13 WTVT FOX 14 C-SPAN 15 WVEA Univision 16 WUSF PBS (*) 17 WXPX ION 18 WGN 21 QVC 22 HSN 23 TBS 47 Bright House Sports Network (*) 97 WRMD Telemundo 175 C-SPAN 604 WEDU FKN (*) 605 WEDU+ (*) 606 WEDU V-Me (*) 607 WFLA 8Prime (Me-TV) (*) 610 WTSP Antenna TV (*) 614 Manatee Educational TV (*) 616 WUSF (PBS) DT 16 (*) 617 WUSF Kids (*) 618 WUSF Create (*) 619 WUSF FKN (*) 620 Edvantage TV (*) 621 NASA Education 622 Manatee Government Access (*) 623 The Florida Channel (*) 624 DoD News (*) 627 WMOR Estrella TV (*) 628 WFTT GetTV (*) 629 WFTS Live Well Network (*) 630 WMOR This TV (*) 812 Bright House Sports Network (*) 24 OWN (*) 25 ShopHQ (*) 26 NBCSN 27 ESPN 28 ESPN2 29 CNN 30 HLN 31 Sun Sports 32 USA 33 TNT 34 Discovery 35 Animal Planet 36 Nickelodeon 37 Fox News 38 Lifetime 39 Fox Sports Florida 40 Disney Channel 41 MSNBC 42 CNBC 43 Spike 44 Oxygen 45 CMT 46 TLC 48 A&E 49 TV Land 50 LMN 51 Bravo 52 ABC Family 53 TCM 54 History 55 trutv 56 Food Network 57 HGTV 58 Cartoon Network 59 SyFy 60 FX 61 Comedy Central 62 VH-1 63 The Weather Channel 64 AMC 65 Nat Geo 66 MTV 67 Golf Channel (*) 68 Hallmark Channel 69 WE tv (*) 70 E! 71 BET 72 SEC Network (*) 79 Galavisión 94 WSPF MundoFox (*) Current bulk service is under the headings of Basic and Standard. Note that the channel line-up is subject to change.
Exhibit B Digital Lineup Line up Subject to change --- Digital Channels --- 100 Science 101 H2 102 The Hub 103 Military Channel 104 Bio 105 Disney West 106 Ovation 107 Centric 108 Destination America 109 Bright House Networks Weather 110 Jewelry Channel 111 EWTN 113 Independent Film Channel 114 Discovery Fit & Health 115 FLIX West 116 Game Show Network 117 Sundance 118 FLIX East 119 Style 120 Fox Soccer 121 Sprout 122 Disney XD 123 BBC America 124 G4 125 Nick Jr. 126 MTV2 127 Bloomberg Television 128 Current TV 129 NASA Television 130 Cloo 131 Trinity Broadcasting Network 132 Fuse 133 Great American Country 134 Youtoo 135 Investigation Discovery 136 DIY 137 SOAPnet 138 VH-1 Classics 139 CBS Sports Network 140 TeenNick 141 CNBC World 142 Cooking Channel 143 Lifetime Real Women 144 NickToons 145 Gospel Music 146 TV One 147 LOGO 148 Nat Geo Wild 149 Fox Business News 150 ESPN News 151 ESPNU 153 ESPN Deportes 154 MTV Jams 156 WAPA America 157 Tr3s 158 mun2 159 MLB Network 163 MTV Hits 164 Zeal2 165 America s Auction Network 167 Shop Zeal 3 168 Chiller 169 Military History 170 Crime & Investigation Network 171 Daystar 172 Jewish Life TV 173 The Word Network 174 Jewelry Television 175 C-Span 176 C-Span2 177 C-Span3 178 TV Guide 179 Disney Jr. 180 Aspire 181 RLTV 182 Fox Deportes 183 NFL Network 184 Gems TV 185 Liquidation Channel 186 Shop Zeal 1 187 Shop Zeal 2 188 Shop Zeal 3 189 Shop Zeal 4 190 Shop Zeal 5 191 Shop Zeal 6 192 Shop Zeal 7 340 368 On Demand Channels 371 FLIX East 372 FLIX West 374 Sundance 375 Fox Movie 384 Independent film Channel 400-446 Music Channels 604 WEDU FKN 605 WEDU+ 606 WEDU V-me 607 WFLA Me TV 8 Prime 615 Pasco County Government 616 WUSF PBS 617 WUSF Kids 618 WUSF Create 619 WUSF FKN 621 NASA Edu 622 Pasco County Government 623 Florida Channel 624 Pentagon 627 WMOR Estrella TV 629 WFTS Live Well Network 630 WMOR This TV 631 WTSP Weather Now 803 NBA TV 807 CBS Sports Network 900 InfoMas 914 ESPN Deportes 915 FOX Deportes 918 WAPA America 923 Disney XD (Sap) 929 mun2 930 Tr3s ---- HD CHANNELS ---- 1003 WEDU HD 1004 WTOG HD 1006 WTTA HD 38 Tampa Bay 1008 WFLA (NBC) 8 HD 1009 Bay News 9 HD 1010 WTSP (CBS) 10 HD 1011 WFTS (ABC) 28 HD 1012 WMOR HD 1013 WTVT (FOX) 13 HD 1014 WRMD Telemundo HD 1015 WVEA (Univision) HD Please direct inquiries to: Eva M. Robinson Property Solutions Sr. Account Executive Bright House Networks 1004 US HIGHWAY 92 W. Auburndale, FL 33823 Tel - (863) 288-2245 Email Eva.Robinson@mybrighthouse.com Each party shall keep the terms and conditions of this Proposal in strict confidence and shall not disclose any such information to any third party, except that each party may disclose such information to any of its current or prospective attorneys, accountants, financial advisors, partners, and/or others as necessary for such party hereto as reasonably necessary. This Proposal expires on January 1 st, 2016 and me be extended on by written confirmation by Bright House Networks
1016 WUSF PBS HD 1017 WXPX (ION) HD 1018 WGN America HD 1102 Nickelodeon HD 1105 Disney Channel HD 1106 Disney Jr. HD 1107 Disney XD HD 1108 The Hub HD 1121 ABC Family HD 1122 Hallmark Channel HD 1127 ESPN HD 1128 ESPN2 HD 1129 ESPNEWS HD 1131 ESPNU HD 1132 ESPN Deportes HD 1137 CBS Sports Network HD 1140 NBA TV HD 1141 MLB Network HD 1145 NFL Network 1147 Bright House Sports Network HD 1148 Sun Sports HD 1149 FSN Florida HD 1152 NBC Sports HD 1153 Speed HD 1154 The Golf Channel HD 1159 FOX Soccer HD 1209 Bay News 9 HD 1210 NY1 HD 1211 InfoMas HD 1213 News 13 HD 1214 Fox News Channel HD 1215 CNN HD 1216 HLN HD 1218 MSNBC HD 1219 CNBC HD 1220 FOX Business Network HD 1221 Bloomberg HD 1225 The Weather Channel HD 1226 C-Span HD 1227 C-Span2 HD 1228 C-Span3 HD 1230 NASA TV HD 1233 TV One HD 1234 BET HD 1235 Velocity HD 1236 TBS HD 1237 TBS HD 1238 USA HD 1239 A&E HD 1240 Bio HD 1242 History HD 1243 H2 HD 1246 Investigation Discovery HD 1247 Crime & Investigation Network 1250 HGTV HD 1252 Food Network HD 1253 Cooking Channel HD 1254 DIY Network HD 1255 TLC HD 1256 Discovery Channel HD 1259 Animal Planet HD 1260 National Geographic HD 1262 Nat Geo WILD HD 1264 Destination America HD 1265 Science HD 1267 Travel Channel HD 1270 OWN HD 1271 Oxygen HD 1272 WE HD 1273 Lifetime HD 1278 BBC America HD 1280 GSN HD 1281 TV Land HD 1282 Cartoon Network HD 1283 FX HD 1284 G4 HD 1285 Spike HD 1286 SyFy HD 1291 TruTV HD 1292 Comedy Central HD 1293 E! HD 1294 Style HD 1295 Bravo HD 1296 TV Guide Network HD 1300 Palladia HD 1301 MTV HD 1302 MTV2 HD 1306 VH-1 HD 1311 Fuse HD 1314 CMT HD 1316 Ovation HD 1317 Gospel Music HD 1325 HSN HD 1326 QVC HD 1327 Shop NBC HD 1354 Reelz Channel HD 1355 AMC HD 1357 Turner Classic Movies HD 1359 Lifetime Movie Network HD 1363 Independent Film Network HD 1389 Fox Movie HD 1501 HD Showcase On Demand 1506 Primetime HD On Demand 1770 3D Bright House 1 1771 3D Bright House 2 1900 InfoMas HD 1901 WVEA (Univision) HD 1903 WFTT Telefutura HD 1914 ESPN Deportes HD 1915 FOX Deportes HD 1917 Galavision HD 1918 WRMD Telemundo HD