The Logan Library Annual Report 1993 BOOKS GE LIVES
THE LOGAN LIBRARY ANNUAL REPORT 1993 "BOOKS CHANGE LIVES" t Urtpt. In medieval times scribes indicated the beginning of a book with this single Latin word. For the reader opening the book this one word signaled the beginning of an adventure that could run forward into the future or backward in time. It could change his way of thinking or reinforce his beliefs. It could instruct and entertain, or explain and justify the world around him. Books provide us with the wisdom of the ages and much more. For this reason, and many others, the Library selected the ' phrase "Books Change Lives" as its annual theme for 1993. Even with the extensive availability of the printed text today, the book has managed to maintain its almost magical hold on our imagination and intellect. Books play and will continue to play an important and significant role in our lives because "Books Change Lives." QUALITY OF SERVICE During 1990 the Library Board identified six needs for the Library to work on during the next ten year period. Since that time the Library has been actively involved in reviewing, researching, and identifying areas of concern, and 1
implementing solutions. The Library concentrated its efforts on Need #5 during., 1993. Need #5 is identified.as follows: "The quality of service provided by the Library needs to be maintained at a level of excellence that will meet the ever changing needs of the citizens of Logan." Efforts were directed towards the services provided to the public that appeared to be receiving the most complaints. The Library reviewed circulation policies and procedures, fines, delinquencies, lost and damaged materials procedures, and other types of charges to identify specific areas of concern. The identification of collections, shelving arrangements, and packaging of resources was also studied. Reviews of literature, surveys of other public libraries, and in-house surveys of the public were conducted. Solutions were proposed, tested, and officially implemented. Adjustments in procedures and changes in policy were made in the areas of circulation services, interlibrary loan services, fees and fines charged, and lost and damaged materials procedures. The changes have been well received generally and have reduced the number of complaints reported by the public. Significant attention was also given to collections, their identification, and their packaging. The audio visual collections were re-organized and re-packaged in order to provide the public easier identification and 2
access. A "Holiday" collection was organized bringing y all of these resources into one location which has reduced the amount of time needed by the staff and public to locate these high demand materials. These changes have resulted in major increases in the use of these collections. There are many other services provided by the Library that will also need to be reviewed. We will continue to examine these levels of service and will do all that is possible to maintain the services provided at a high level of excellence. CHANGES WITH LIBRARY AUTOMATION SOFTWARE: The automated library management system that the Library uses to manage its resources has been provided by lnlex, Inc. of Monterey, California. The Library has been associated with lnlex, Inc. for ten years. During 1993, lnlex, Inc. was purchased by Data Research Associates, Inc. of St. Louis, Missouri. Data Research Associates is an established vendor of automated library systems. They currently supply library automation to over four hundred library systems across the United States and Canada. Data Research has indicated their intention to maintain and develop the lnlex software and to continue to provide quality service to their customers. 3
GRANTS RECEIVED The Library received several supplemental grants.. during the past year amounting to a total of $46,87 4. The State Public Library Services Development grant was used to acquire resources for the Library's collections. With the funding received from this grant the Library added 1,411 new items to its collections. Providing the public with current popular resources continues to be one of the biggest challenges facing the Library. The funding received from the State is greatly appreciated. The Library received a Federal Title VI Library Literacy Grant for $23,500 to supplement the Bridgerland Literacy program. These funds assist in paying for the personnel and supplies needed to operate this community service. The Literacy Program continues to be very successful in its efforts to assist adults in developing and improving their reading skills. The program provided instruction to more than one hundred and twenty students during 1993 with the assistance of one hundred and fifty volunteers who donated nearly seven thousand hours of their personal time towards this service. In this particular case, books coupled with one-on-one instruction is truly changing lives. It is also noteworthy that one student in the Literacy program received the Utah New Reader/New Writer award for 1993 and the executive director of the Literacy program was awarded the Adult Education Leadership of the Year 4
,. Award by the Utah Literacy Coalition and the Utah State Office of Education. In addition, the "Bike for Literacy' fund raising activity generated over $7,000 for j3ridgerland Literacy and provided the program extensive local, state, and national media coverage. TRENDS,NEEDS,ETC. The usage of the Library by the citizens of Logan is continuing to grow. Circulation statistics show an overall growth of 3.1 % during 1993, but the per cent of change when only City card holders is considered was 9.3 /o. Activity at the Reference desk also increased 5.6% over the previous year and the number of active library card holders within the City rose from 19,288 to 21,456 for an increase of 11.2 %. As the usage of the Library continues to expand we will need to address the issues resulting from this growth. Some of these issues include collection development, physical facilities, internal and external communications and other technologies, and staffing. The Logan Library plays a key role in providing the citizens of Logan access to a wide variety of informational resources. We cannot over estimate the importance of the Library's mission "... to provide a variety of informational, educational, and recreational resources to all of the people residing in Logan City in an atmosphere that encourages individual usage and inspires personal and community enlightenment". The Library is committed to providing this service. 5
1' LOGAN LIBRARY ANNUAL REPORT 1993 LIBRARY USAGE INDICATORS STATISTICAL BREAKDOWN 1. Library Sponsored Programs: 176 Attendance 5,605 BREAKDOWN: Times Held Attendance Special Storytimes 38 771 Preschool Storytime 120 3,176 Summer Storytime 18 1,658 OTHER PROGRAMS: (Not included in attendance figures) Summer Reading Program 1,125 2. Scheduled Public Meetings: 1,564 Attendance Unknown 6
3. Items Circulated: 466,695 1989 324,424 ~ 1990 365,384 1991 402,638 1992 452,255 1993 466,695 Percent of change over previous year:_ 3.1 % 4. Interlibrary Logan Requests Processed: 4,958 Patron requests from our patrons: 1,210 Patron requests unfilled: 132 Requests from other libraries: 3,748 Requests filled for other libraries: 1,852 Per cent of change over previous year: 3.1 /o 5. Population served: 32, 762 (1990 Census) BREAKDOWN OF REGISTERED CARD HOLDERS: Logan Citv Residents: 21,456 Non-Logan City Residents: 327 Out-of-County Residents: 21 Total Number of Library Cards Issued: 21,804 7
6. Volunteer Hours: 1,595 t 7. Patron Exit Count: 213,334 Per cent of change over previous year: (2.3) % RESOURCES: 1. Catalogued items: 100,984 2. Serials: 179 Purchased Current Subscriptions: 151 Donated Current Subscriptions: 28 3. Newspapers: 11 Purchased Current Subscriptions: 8 Donated Current Subscriptions: 3 ACQUISITIONS: 1993 1. New Items Purchased: 10,452 Source: Local funds, State and Federal grants 2. Donated Items: 1,541 Source: Private contributions 3. TOTAL: 11,963 Per cent of change over previous year: 8.8 /o 8
LOGAN LIBRARY ANNUAL REPORT 1993 LIBRARY USAGE INDICATORS: 1. Collection Analysis 2. Average Circulation per volume Analysis 3. Patron Analysis 4. Circulation by Patron Category Analysis 5. Holds Analysis 6. Fine Activity 1993 7. Reference Transactions 8. MAS Periodical Statistics 9
I LOGAN LIBRARY ANNUAL REPORT 1993 COLLECTION ANALYSIS BREAKDOWN BY COLLECTION CATEGORY: THREE YEAR COMPARISON: 1991 Archives 640 Art Prints 31 Biography 3, 191 Board Books 915 Bk/Cass - BSA Booklets 381 Ca/Ad/Bk - Cal Ad/Music - Ca/Ad/Nf - Christmas 1,027 Ca/J/Bk - Ca/J/Mus - 1992 1993 677 991 30 29 3,418 3,616 774 862-640 376 373-590 - 87-55 1,067 647-190 - 127 Ca/J/St - 10.. - 92
1991 1992 1993 Consumer - - 144 Easy Read (Graded Readers) 1,575 1,588 1,467 Easy (Picture Books) 7,575 8,184 7,069 Equipment--audio visual 21 21 6 Fiction 8,166 8,611 8,923 Fiction Mystery 2,867 3, 131 3,396 Fantasy Science Fiction 4,212 5,006 5,427 Fiction Western 871 862 947 HU Ad/AV - - 4 HU Ad/Bk - - 122 HUJ/AV - - 49 HUJ/Bk - - 885 Index - - 63 Juvenile Biography 1,202 1,288 1,329 Juvenile Fiction 7,286 6,944 7,251 Juvenile Nonfiction 1,992 2,091 1,869 Juvenile Story Collection 339 365 322 Large Print 391 454 - LgPrAFic - - 365 11
I 1991 1992 1993 LgPrANonF - - 89 LgPrJFic - - 57 LgPrJNonF.. - 1 - - Lit Fict - - 137 LDS Collection 2,308 2,470 2,561 Map - - 27 Nonfiction - 35,606 37,524 38,064 PB-Adult 544 560 492 Reference 2,663 3,104 2,890 Ref Desk - - 41 Serials (Bound) 653 613 898 Staff - - 142 Story Collection 707 754 759 Utah Reference - - 132 VidAdEnt - - 130 VidAdEduc - - 901 VidJEnt - - 552 VidJEduc - - 129 Young Adult 3,821 3,871 3,976 Young Reader - 832 924 12
LOGAN LIBRARY ANNUAL REPORT 1993 AVERAGE CIRCULATION PER VOLUME ANALYSIS: Collection Category Volumes in Circulation Collection 1993 Art Prints 29 165 Biography 3,616 6,435 Board Books 862 17,218 Bk/Cass 640 4,198 BSA Booklets 373 1, 120 Ca/Ad/Bk 590 1,652 Cal Ad/Music 87 61 Ca/Ad/Nf 55 52 Christmas 647 3,845 Ca/J/Bk 190 610 Ca/J/Mus 127 381 Ca/J/S 92 167 Easy Read (Graded Readers) 1,467 19,635 Easy (Picture Books) 7,069 73,889 Ave. Circ. per Volume 5.68 1.77 19.97 6.55 3.00 2.80 0.07 0.94 5.94 3.21 3.00 1.81 13.38 10.45 13
Collection Category Volumes in Circulation Ave. Circ. Collection 1993 per Volume Equipment-- Audio Visual 6 9 1.50.. Fiction 8,923 43,692 4.89 Fiction Mystery 3,396 14,931 4.39 Fantasy Science Fiction 5,427 23, 129 4.26 Fiction Western 947 3,721 3.92 HU Ad/AV 4-0 0.00 HU Ad/Bk 122 51 0.41 HUJ/AV 49 38 0.77 HUJ/Bk 885 384 0.43 Juvenile Biography 1,329 2,613 1.96 Juvenile Fiction 7,251 35,683 4.92 Juvenile Nonfiction 1,869 10,895 5.82 Juvenile Story Collection 322 1,423 4.41 Large Print 454 1,942 4.27 LgPrAFic 365 542 1.48 LgPrANonF 89 63 0.70 LgPrJFic 57 14 0.24 LgPrJNonF 1 16 16.00 Lit Fict 137 78 0.56 14
Collection Category Volumes in Circulation Ave. Circ. Collection 1993 per Volume LDS Collection 2,561 15,812 6.17.. Nonfiction 38,064 126,777 3.33 PB-Adult 492 7,444 15.13 Staff 142 13 0.09 Story Collection 759 1,580 2.08 - VidAdEnt 130 3,007 23.13 VidAdEduc 901 6,103 6.77 VidJEnt 552 11,224 20.33 VidJEduc 129 1,631 12.64 Young Adult 3,976 17,226 4.33 Young Read 924 8,184 8.68 TOTALS: 96,107 466,695 4.86 15
LOGAN LIBRARY ANNUAL REPORT 1993 PATRON ANALYSIS BREAKDOWN BY PATRON CATEGORY: 1991 1992 Logan 19,520 19,288 Out of City 1, 108 1, 168 Out of County 55 67 TOTALS: 20,683 20,623 1993 21,456 327 21 21,804 CIRCULATION BY PATRON CATEGORY ANALYSIS: Patron Card Holders Circulation Ave. Gire. Category 12-31-93 12-31-93 per card Logan 21,456 391,992 18.26 Out of City 327 72,605 222.03* Out of County 21 2,098 99.9* TOTALS: 21,804 466,695 21.40 * Note: These averages are highly distorted due to the change in Library Board Policy regarding non-city resident cards. 16
I LOGAN LIBRARY ANNUAL REPORT 1993 HOLD ANALYSIS 1993: Requested Filled Canceled Waiting 19,904 16,297 1,174 2,433 FINE ACTIVITY 1993: Fines: Misc.: Number Amount Number Amount 57,049 $18,436.25 565 $4,445.47 32.0 cents average $7.86 average per transaction per transaction REFERENCE TRANSACTIONS 1991 1992 1993 In-house 13,235 16, 106 16,975 Telephone 2,174 2,495 3,029 Directional 5,453 5,150 5,029 TOTAL: 20,862 23,751 25,092 Per cent of change over previous year: 5.6 o/o 17
MAS PERIODICAL STATISTICS 1991 1992 1993 New Searches.. 4,569 6,734 11,757 Queries Performed 6,856 11,451 20,237 Bibliographies printed 1,481 1,788 3,285 Citations printed 11,936 15,651 32,959 Total hits 2,768,468 4,348,013 7,481,965 18
THE LOGAN LIBRARY 255 North Main, Logan, Utah 84321 (801) 750-9870 Hours: Mon. - Thurs.: 10:00 a.m. - 9:00 p.m. Fri. - Sat.: 10:00 a.m. - 6:00 p.m.