CEA Code of Good Practice for Mediation

CEA Code of Good Practice for Mediation

"#%&'%()*(""%''## "#%#&%'(#')*''(+,&%-%# )',.#(-&-'/

&01#')%'/#/2 )',#3',(4444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444445 2#%-'/-6*''(+,&%-%#2)',.#(-&',244444444444444444444444444444444444444444444444444447 &89:;<=>4-?@=A=?@=?;=B?@:CAB89:B<:9D44444444444444444444444444444444444444444444444444E &89:;<=F4/=G98B<:9D4444444444444444444444444444444444444444444444444444444444444444444444444444444444E &89:;<=H4%ICA=9=?;=444444444444444444444444444444444444444444444444444444444444444444444444444444E &89:;<=54-?JI8CB9:I?9IK=LGAA<:=@9IAB89:=LBKIG99M=C=@:B9:I? 444444E &89:;<=N4(:<:O=?;= 44444444444444444444444444444444444444444444444444444444444444444444444444444444444P &89:;<=74)==L 444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444P &89:;<=E4'K<:OB9:I?IJ;I?J:@=?9:B<:9D444444444444444444444444444444444444444444444444444444P &89:;<=P4,=L:O?B9:I?IJC=@:B9I8L 4444444444444444444444444444444444444444444444444444444444P 2#%-'/--6*''(+,&%-%#2)',.#(-&-'/ -/2-Q-'/2 4444444444444444444444444444R &89:;<=R48B?LAB8=?;DB?@?=G98B<:9D444444444444444444444444444444444444444444444444444444>S &89:;<=>S4#JJ:;:=?;DB?@AB89DBG9I?ICD 444444444444444444444444444444444444444444444444>S &89:;<=>>4.=@:B9:I?B?@B8K:98B9:I? 4444444444444444444444444444444444444444444444444444444>S &89:;<=>F4&AAI:?9C=?9IJC=@:B9I8L 444444444444444444444444444444444444444444444444444444>S &89:;<=>H4-?@=A=?@=?;=T:CAB89:B<:9DB?@?=G98B<:9DIJC=@:B9I8L4444444444>> &89:;<=>54+8IJ=LL:I?B<UGB<:J:;B9:I?LIJC=@:B9I8L4444444444444444444444444444444444>> &89:;<=>N4%I?J:@=?9:B<:9D4444444444444444444444444444444444444444444444444444444444444444444444444>> &89:;<=>74)==L44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444>> &89:;<=>E4+8ICI9:I?IJC=@:B9:I?B?@;I?9:?GIGL98B:?:?OIJ C=@:B9I8L 444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444>F 2#%-'/---*''(+,&%-%#2)',1&3V#,2,#+,#2#/-/*+&,-#2-/&.#(-&-'/444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444>H &89:;<=>P4*II@JB:9MB?@CG9GB<8=LA=;9 444444444444444444444444444444444444444444444444>5 &89:;<=>R4%I<<BKI8B9:I?:?C=@:B9:I?444444444444444444444444444444444444444444444444444444>5 &89:;<=FS4%I?J:@=?9:B<:9D4444444444444444444444444444444444444444444444444444444444444444444444444>5 &89:;<=F>4-?JI8CB9:I?BKIG9C=@:B9:I?A8I;==@:?OL 444444444444444444444444444444>5 &89:;<=FF4&LL:L9B?;=9I;<:=?9L:?C=@:B9:I?44444444444444444444444444444444444444444444>5

&89:;<=FH4(8BW:?OXGAIJ;I?98B;9:?;I8AI8B9:?O9M=C=@:B9:I? BO8==C=?9 44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444>N &89:;<=F54(G9D9I:?JI8CC=@:B9I8L4 4444444444444444444444444444444444444444444444444444444>N &//#Y&6,#)#,#/%#24444444444444444444444444444444444444444444444444444444444444444444444444444444444444444>7 &//#Y06.#.0#,2')"#.#(-&-'/%'..-## 444444444444444444444444444444444444444>P

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esolution of the Management Committee of 21 May 2010 2 Bill on Mediation in Civil and Commercial Matters tabled at the Cabinet Meeting of 19 February 2010 3 For the purpose of drawing up this Code of Good Practice for Mediation, the Mediation Committee appointed a sub-committee chaired by Mercedes Tarrazón and made up of David Cairns, Elena Gutiérrez and Tomás Villatoro. This sub-committee had the collaboration of Ana Ballester, Javier Fernández Samaniego, Calvin Hamilton, Clifford Hendel and Francisco M. Serrano. The sub-committee's text was approved by the Mediation Committee and by the Club s Management Committee on September 17, 2013. 4 The use in this Code of the terms "mediator" and "lawyer" or any other term whatsoever in the masculine shall in all cases include the feminine.

,-6A,D0,C6709<,A0;;:6:>>61D0;JV065670C:A667:6.,;0A61,.,C671;A,/01;/0L,60/ 6,6709:<610;/,0;.,6D0:.67:66701<9<0;0.A01;1.:.EB:E/1D1.1;70/J "0/1:61,.A:>>;C,<:A7:.G01.D0.6:>16E51J0J5<:670<67:.6706<:/161,.:>:99<,:A7,C /0>0G:61.G :-67,<16E 6, : 671</ 9:<6E5 I-/G0,< :<=16<:6,<5 1.,</0< 67:6 70 ;066>0 670 /1;9-605 70<0 670 9:<610; :<0 <0W-1<0/ 6, :;;-D0 <0;9,.;1=1>16E C,< ://<0;;1.G 6701<,B./1CC0<0.A0;J',0.A,-<:G0670D6,/,;,5160;;0.61:>67:6670E=09<,L1/0/B167: C<:D0B,<F,C ;0A-<16E :./ 6<-;65 1. B71A7 D0/1:6,<; :A6 B1679<,C0;;1,.:>1;D :./ 0H90<61;05 1.;616-61,.; :/D1.1;60< A:;0; C<,D : ;6:./9,1.6,C <0;9,.;1=1>16E :./ 6<:.;9:<0.AE5 :./ A>10.6; :<0 :;;1;60/ =E >:BE0<; B7, :<0.,6,.>E 67,<,-G7>E A,.L0<;:.6B167 6709<,A0;;5=-61./00/ :>;, A,.6<1=-606,;:D0J X06<-;667:6671; *,/0B1>>A,.6<1=-606,:>>,C671;J "0/1:61,.*,DD16600 89:.1;7&<=16<:61,.*>-= &-G-;623KT

2#%-'/- *''(+,&%-%#2)',.#(-&',2

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

2#%-'/-- *''(+,&%-%#2)',.#(-&-'/ -/2-Q-'/2

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

&89:;<=>E4+8ICI9:I?IJC=@:B9:I?B?@;I?9:?GIGL98B:?:?OIJC=@:B9I8L "0/1:61,.1.;616-61,.;;7:>>9<,D,60=,67670-;0,CD0/1:61,.:;:.0CC0A61L0C,<D,C /1;9-60<0;,>-61,.:./670A,.61.-,-;6<:1.1.G,C6701<D0/1:6,<;J

2#%-'/--- *''(+,&%-%#2)',1&3V#,2,#+,#2#/-/* +&,-#2-/&-/.#(-&-'/

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

',671;0./5>:BE0<;5B70.0.G:G0/1.9<09:<1.G670D0/1:61,.B1676701<A>10.6;5;7:>>.,6,.>E :.:>E;0 670 >0G:> /1D0.;1,.,C 670 /1;9-60 B167 670D5 =-6 ;7:>> :>;, 0.A,-<:G0670D6,A,.;1/0<670A,<9,<:60/1D0.;1,.J ',G0670<B1676701<A>10.6;5>:BE0<;;7:>>:.:>E;06701.L0;6D0.61.60<D;,C670D,.0E :./ 61D0 <0W-1<0/ C,< : I-/1A1:>,< :<=16<:> ;066>0D0.6 U:; 670 A:;0 D:E =0U,C 670 /1;9-605 :; B0>> :; 670 9<,=:=1>1610;,C 6701< A>10.6;[ A>:1D; =01.G <0A,G.1;0/ 1. 671; ;0661.GJ 81D1>:<>E5 >:BE0<; ;7:>> 70>9 6701< A>10.6; 6, G0.0<:60,961,.; 67:6 D1G76 :>>,B C,< : A,.;0.;-:>;066>0D0.6,C670/1;9-60J &89:;<=FH4(8BW:?OXGAIJ;I?98B;9:?;I8AI8B9:?O9M=C=@:B9:I? BO8==C=?9 87,->/ 670 9:<610; <0:A7 : 6,6:>,< 9:<61:> :G<00D0.6 1. 670 D0/1:61,. :./ B1;7 6, 1.A,<9,<:60671;1.6,:A,.6<:A65670>:BE0<;B7,7:L06:F0.9:<61.6709<,A00/1.G; ;7:>> D:F0 0L0<E 0CC,<6 6, 0.;-<0 67:6 670 60<D;,C 670 :G<00D0.6 <0:A70/ :<0 <0C>0A60/1.165B70670<;:1/:G<00D0.67:;=00./<:B.-9=E670D5:.,670<>:BE0<,< :671</9:<6EJ &89:;<=F54(G9D9I:?JI8CC=@:B9I8L _:BE0<; ;7:>> 1.C,<D D0/1:6,<; C,<67B167,C :.E A1<A-D;6:.A0 67:6 D1G76 :CC0A6 670 A,-<;0,C670D0/1:61,.:./0;90A1:>>E5B70<0:99>1A:=>05,C6701<A>10.6;[/0A1;1,.6, B167/<:BC<,D670D0/1:61,.J

&//#Y&,#)#,#/%#2

'71;9<,9,;:>/<:B;,.670C,>>,B1.G/,A-D0.6;\ 56.%+,-%,-%+7,#01-%(+#/%"-'%89,0)1-#/'% %"%*,/0,CP<,C0;;1,.:>*,./-A6 *%&<=%*,/0,CP<,C0;;1,.:>:./#671A:>*,./-A6C,<"0D=0<; *,-.A1>,C#-<,905#-<,90:.*,/0,C*,./-A6C,<"0/1:6,<; :8%;)%3)/1/-%-1%"-%+,-%,-%")%89,0)10+7% _:B*,-.A1>,C&-;6<:>1:5S-1/0>1.0;C,<_:BE0<;1."0/1:61,.; &&&5&Z&:./&*`86:./:</;,C*,./-A6C,<"0/1:6,<;% %.://161,.670C,>>,B1.G;,-<A0;B0<0A,.;->60/\ -71/+%,-%./01/)2-%<%8-,0)40=7%,-%")%>?)/)%,-%+?-/40+%,-%@)710)A+B%=,0A+%,-% % C104)%,-%"+'%%8-,0),+/-' D-,-/)40=7%./A-7107)%,-%")%8)A0'1/)1#/)%<%")%D#740=7%E#,040)"B%=,0A+%,-%C104)%,-% % "+'%8-,0),+/-'%% *P`S0,<G06,B.a.1L0<;16E*,DD1;;1,.,.#671A;:./86:./:</;1.&`J",/0> `->0C,<670_:BE0<:;'71</UP:<6E)0-6<:> '70_:B8,A106ES-1/0>1.0;C,<67,;01.L,>L0/1."0/1:61,.;% =,0A+% F-+71+"=A04+%,-% ")%.+A)4G)% &'()*+") :./ *,-.A1>,C Z:<; :./ _:B 8,A10610;,C#-<,90?**Z#@*,/0,C*,./-A6C,<#-<,90:._:BE0<;J

&//#Y0.#.0#,2')"#.#(-&-'/ %'..-##

%"&-,+#,2'/\ "0<A0/0;':<<:bc..#.0#,2')"#.#(-&-'/%'..-##\ R,;d":<e:&>,.;, R0;f;`0Dc. "1G-0>g.G0>+0<.h./0bUZ:>>0;60<,; &.:Z:>>0;60< :L1/*:1<.; P0/<,*>:<,; P:->1.,+:I:</, R:L10<+0<.h./0b8:D:.10G, #>0.:S-61d<<0b *:>L1.i:D1>6,. *>1CC,</i0./0> %Lh.i0<0/1: P:=>,":<6e.0bU&>A:>h R-:.`:Dc.",.60<, S1->1,P:>0<D, _,<0.b,P<:6; &.6,.1,8h.A70bUP0/<0j, +<:.A1;A,":.-0>80<<:., *:<D0.k0.0G:; ',Dh;k1>>:6,<,