Broadcast Media BEST PRACTICES. A Collection of Best Practices for: Includes Detailed Best Practices for:

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BEST PRACTICES A Collection of Best Practices for: Includes Detailed Best Practices for: - Transmission & Infrastructure - - Studio Operations - Digital Operations - Advertising Sales www.opsdog.com info@opsdog.com 844.650.2888

Table of Contents Best Practices Best Practices Transmission & Infrastructure................. 2 Licensing............................ 4 New Operations......................... 8 Radio............................. 11 Television........................... 14 Content Production...................... 17 Studio Operations........................ 20 Digital Operations....................... 23 Advertising Sales........................ 26 This content may not be copied, distributed, republished, uploaded, posted or transmitted in any way without the prior written consent of OpsDog, Inc. 1 OpsDog, Inc.

Transmission & Infrastructure Transmission & Infrastructure Studio Operations Digital Operations Advertising Sales The Transmission & Infrastructure team is responsible for developing, monitoring and maintaining the infrastructure in place to broadcast both live and recorded programming to audiences throughout the corresponding viewing (or listening) area. This includes managing high definition broadcasting technology, content compression and modulation, various content distribution platforms (live, ondemand, streaming, etc.), and related engineering and technical support tasks to support broadcasting operations. Within broadcast media organizations that offer telecommunications services (e.g., internet, phone, cable television, etc.) to their customers, this function may take on a variety of other roles (other than those of a traditional broadcasting company that does not offer these services). 2

Transmission & Infrastructure Best Practices Best Practice 1-A Review Live Footage Before Distribution to Improve Broadcast Quality Use short delays and ensure that producers or editorial team members review, at least briefly, live footage streamed to the station from breaking-news and live-shot contexts before broadcasting the content. This not only prevents undesirable material (profanity, bloopers, nudity, technical malfunctions, etc.) from making it to the air, but also helps insulate news organizations from costly libel or intentional infliction of emotional distress litigation. Typical Practice (the Status Quo): Broadcast live coverage (with little or no delay) with almost no editorial control. This ensures that the news organization conducting the broadcast stays ahead of other media organizations and acquires as high a number of viewers/listeners as possible. The small amount of unwanted material that gets broadcasted should be seen as - the cost of doing business. Benefits of this Best Practice: Short delays are used for multiple reasons within the broadcast media industry. For instance, short delays can be used to prevent unwanted material (profanity, nudity, technical malfunctions, etc.) from being broadcast. Longer delays can also be introduced to allow a show to air at the same time, to maximize ratings by airing an event in a certain timeslot, to make the event fit within broadcasting time constraints, or because there was a scheduling conflict. In all cases, and especially during breaking-news and life-shot contexts, short delays allow produces and editorial team members time to, at least briefly, review the footage streamed to the station before validating it for broadcast. This creates a minimum standard of editorial control over live coverage which not only maintains the quality of the broadcast, but also preserves the broadcast company s reputation and helps insulate them from costly libel or intentional infliction of emotional distress litigation. Related KPIs: Total Transmission & Infrastructure Expense, Transmission Repair Cycle Time, Number of Transmission Interruptions Contact Us for Benchmarking Data, Reports, & Other Analytical Services info@opsdog.com 844.650.2888 3 OpsDog, Inc.

Licensing Transmission & Infrastructure Licensing New Operations Radio Television Content Production Studio Operations Digital Operations Advertising Sales The Licensing function is responsible for all aspects of the license negotiations, administration, and operations related to the licensing & collection of license fees in all platforms including radio, broadcast television, cable television, digital content and music. This function also oversees the syndication of content that belongs to other entities and ensuring the distribution of that content is not in violation of intellectual property law. To download the full document, add this product to your shopping cart and complete the purchase process. 4