Indicate Company Representative/Contact for PISD account. Ed Fleming 713-426-3663 Carlos Flores & James Dodd 281-487-6204 Tim Carpenter 281-930-9087 James Kidwell 281-685-3939 Ron Bewick 832-657-4247 Teri Bonner 832-545-8284 Rod Jackson 713-450-3306 Charles Bollinger 713-661-1131 The String and Horn Shop Inc. Clayton Wuensche 979-779-8548 SECTION I - BAND/WOODWIND/ORCHESTRA INSTRUMENT REPAIR 1 Description of company s chemical cleaning process Offers a complete line of repair services for all manufacturers brands of woodwind & brass instruments Ultra sonic - no toxins or harsh chemicals Instrument is completely disassembled, then chemically cleaned internally and externally N/A for orchestra, instruments, strings Instruments are disassembled, degreased, ultrasonically cleaned and hand dried Dentwork, slide-grease removal, spray degrease & rinse, GS @ soak & rinse, DSC bath & rinse, dry, lube & reassemble Disassembly and serviced according to industry standards, biodegradable, green friendly 2 Brand names and chemical compounds that are used for the process. Dawn soap - all brands Mild detergent The use of industry standard "slime away" Common household detergent to degrease and ultrapower Purple power degreaser, gsc degreaser, dsc calcium delimer Slime Away 3 Do you replace parts? (piano) 4 5 What parts are replaced as standard procedure in the cleaning process? Corks & Felts Corks, felts and springs as necessary Corks and felts Felts & corks Water key corks & felts as needed Felts and corks Company provides the following service(s): Replating, lacquer, silver, overhaul brass instruments Replating, lacquer, silver, overhaul brass instruments Lacquer, silver (cleaning) Replating, lacquer, silver, overhaul brass instruments Replating, lacquer, silver, overhaul brass instruments ne
6 Does your company do complete overhauls?, call for pricing (refinish grand piano $1250, restring grand $2500, new action if needed $4000) SECTION II - QUESTIONAIRE/TECHNICIAN INFORMATION FOR BAND/WOODWIND/ORCHESTRA INSTRUMENT REPAIR 7 Evaluation charge: ne Free no charge $35/hr/tech to do in school bid, fee waived if we do the work. charge Free ne charge 8 Hourly labor rate for repair work (per hour): $50 $30 $35/hr Per job, not per hour $55.25 (reflects a 15% discount from standard rate) Cost est. per job-only $47 and up $60 tuning fee per piano (includes minor repairs, not hourly) 9 What is your average turnaround time for repairs of instruments? 1 day - 1 week Weekly or as requested 2-3 days 1 week 1-7 days 1 week (to Austin), 3 days (in Pasadena)
10 11 12 What are the company s available hours? Luck's Music Library Does the company allow emergency requests, and week-end service if needed? upon request Try to accommodate emergency repairs and have regular business hours on Saturday Luck's Music Library When possible sheet music may be faxed or emailed (if piece is not too large or under copywrite). Monday - Friday 9-5:30 pm Monday & Thursday 10-8 pm, Tuesday, Wednesday, Friday 10-6 pm, Saturday 10-4 pm (during back to school season hours are extended) Currently Monday-Saturday 10-6 pm, company try to accommodate directors before or after regular business hours on an as need basis Monday - Saturday 9:30-6 pm Monday - Friday 8:30-5 pm Monday - Friday 8:30-5 pm, Saturday 9-4 pm Monday - Friday 8-5:30 pm (band director calls - 24/7) Monday - Friday 11-6 pm 24/7 There is a fee for this service. Answer the following questions regarding other services provided by your company Company provides supplies Company provides supplies Company provides supplies Company provides supplies, folders, in-service Luck's Music Library Company provides sheet music Company provides supplies, folders, sell and repair sound equipment, in-service (upon request) Company provides supplies, folders, sell and repair sound equipment, in-service Sam Ash Quikship Corp. Company provides supplies & folders Company provides supplies & folders Shar Products Company Company provides supplies & folders Company provides supplies (purchased & provided at cost)
13 14 15 16 State types/brands of instruments your shop repairs is authorized to do warranty repair or replacement work Authorized to repair all brands of woodwind & brass instruments All brands & models of band, orchestra, percussion. Authorized warranty station for all major brands including but not limited to Yamaha, Jupiter, Conn, Serlmer, Bach, Leblane, King, Buffet, etc. Company service music and arts rental instruments on-site All makes/models stringed instruments (violin/viola/cello/bass) Several Brands All Brands & types of band instruments F.E. Olds, Crestmont, NEML Rentals Yamaha pianos (warranty) What instruments are you NOT able to service? Can you send them out for repair? Electronic repairs are outsourced, all other are in base string or electronic repairs, can refer to shops that provide this service n string instruments Brands that are obsolete or off brand imports for which parts are not generally available Strings (company does not sub-contract string repairs) Strings, company can send them out for repair What is the physical location of your establishment in relationship to the Pasadena Independent School District? 1st Source Servall Approximately 12 miles 15 miles 6 miles Out of state With in 5 miles of most schools With in boundary 2 locations (Austin & Pasadena) Sam Ash Quikship Corp. Store located in San Antonio 4 miles 20-25 miles Minimum amount purchase order that your company will accept? $100 minimum $99 for free shipping - otherwise no limit minimum Luck's Music Library $10.00 $16.25 on repairs, $25.00 on purchases (or shipping charge) $10.00 Sam Ash Quikship Corp. $50 $100 $60
17 18 Return Policy: Luck's Music Library Sam Ash Quikship Corp. Warranty information: 30 days 30 day replacement or full refund Contact before any return is sent Replace/refund with in 30 days Have a no return policy. Acceptions may be made on a case by case basis. Restocking fee may apply. Purchase subject to manufacturer warranty terms & conditions Re-repair to complete satisfaction or refund Merchandise can be returned-not special order tify within 3 days of delivery 30 days on all repairs up to 6 years depending on factory specified terms & conditions Standard manufacturer's warranty applies Warrant parts and labor for 30 days Limited warranty 90 days for repair parts & service All repairs are warranted 30 days to 1 yr depending on type of service or repair Manufacturer warranty applies 19 Number of full time technicians on your premises? 5, all certified Fort Bend Music Center 3 25 3 13 5 2 2
SECTION III - MUSICAL INSTRUMENTS: BAND/WOODWIND 20 What types of musical instruments does your company supply? Fort Bend Music Center Music In Motion Percussion Source Sam Ash Quikship Corp. Shar Products Company Washington Music Sales Center West Music Company All brands - Used Full Line Music Store All school music related instruments Full line of woodwinds, brass, percussion, strings Brass & woodwind & percussion Stringed instruments Everything except upright & grand pianos Orff, Percussion Percussion instruments All major brands & accessories All Woodwind/Brasswind Stringed musical instruments (violin, viola, cello, bass) Woodwind, brasswind, strings, combo, accessories General music classroom instruments 21 What is the price range or discount provided? $300 & up (used) on line prices & buyboard bid 20-4 Varies $200-15,000 Music In Motion 6% 25-4 Sam Ash Quikship Corp. Varies 10-25% Shar Products Company 1 off regular price Washington Music Sales 25% Center West Music Company Varies
22 23 What supplies (not including sheet music) does your company supply? Fort Bend Music Center Music In Motion Percussion Source Sam Ash Quikship Corp. Shar Products Company Washington Music Sales Center West Music Company Does your company accept Purchase Orders? Fort Bend Music Center Luck's Music Library Music In Motion Percussion Source Peripole Inc. Sam Ash Quikship Corp. Shar Products Company Washington Music Sales Center West Music Company All supplies related to band Pro audio, books, band supply (reeds, etc.), violins, viola & cello All school music related instruments, supplies, repairs, rental Music supplies, sheet music, accessories Mpc's, reeds, lubricants, cleaning materials Tuner, metronomes, strings, mutes, rosin, deanivy products etc. All commonly used accessories & music equipment Music education items (dvd's, cd's, software, books, awards, trophies, etc ) Drumsticks, mallets, parts, stands, drumheads, and other percussion accessories Accessories & parts & used instruments Almost everything All accessories, full line Rosin, rock stops, shoulder nests, strings, stands, bows, cases, metronomes, tuners, repair supplies, gifts Percussion accessories and all musical supplies Accessories, supplies, software, recordings, resources
24 25 Who would be the contact person for purchasing instruments? Fort Bend Music Center Music In Motion Percussion Source Peripole Inc Sam Ash Quikship Corp. Shar Products Company Washington Music Sales Center West Music Company Ed Fleming Betty Tinney Bill Everitt Lisa Tomes Leroy Melinder Matt Lisle Ron Bewick Any customer Service Rep. Lauren Calkin Carol Lund Robert Reynolds Mark McCarty Rod Jackson Paula Leshkench Melody Oneil Beth Villhauer Is there a Contract/Agreement that will need to be signed when placing orders for new instruments? Fort Bend Music Center (school purchase order) (a valid purchase order is all that is needed) Music In Motion Percussion Source Peripole Inc. (company require & comply with PO when billing schools & districts) Sam Ash Quikship Corp Shar Products Company Washington Music Sales Center West Music Company
SECTION IV - CATALOG DISCOUNT Recommended Vendor(s) Ed Fleming 1918 W 18th Street Houston, TX 77008 P: 713-426-3663 F: 713-426-3681 Email: fleminginstrep@sbcglobal.net Website: www.flemingrepair.com Catalog Name & Discount Freight Other Incentives Fort Bend Music Center Betty Tinney 12919 S W Freeway #160 Stafford, TX 77477 P: 281-494-5885 F: 281-494-5888 Email: betty@ftbendmusic.com Website: www.fortbendmusiccenter.com 5-4 KMC, Yamaha, Ludwig/Musser 10-4 Kawai Piano & Digital Piano Yamaha Piano & Digital & Keyboards FFA over $100 10-15 days Included 10-21 days Offer on-site piano tuning, call for pricing. Universal Melody Services LLC Bill Everitt 11902 Galveston Hwy Houston, TX 77034 P: 281-487-6204 F: 281-481-0496 Email: bids@brookmays.com Website: www.hhmusic.com 30-4 Pearl, Ludwig, Yamaha Catalog 30-4 All other catalogs FFA 2-15 days Cascio Inc. Lisa Tomes 13219 W National Avenue New Berlin, WI 53151 P: 800-982-2263 F: 262-957-4538 Email: bids@interstatemusic.com Website: www.interstatemusic.com School catalog bid edition Reference #PasadenaISD13032catext_050814TX Leroy Melinder 958 Peach Blossom Drive Pearland, TX 77584 P: 713-436-5647 F: 713-436-3114 Email: leroymusic@att.net Matt Lisle 4510 Burke Road Pasadena, TX 77504 P: 281-487-7303 F: 281-487-2243 Email: mattlisle@gmail.com Website: www.violins.com 0-2 LVS School Products & Service Catalog FFA 10-30 days Replace or refund @ discrection of teacher Luck's Music Library Mary Wicks-Cutshall P O Box 71397 Madison Heights, MI 48071 P: 800-348-8749 F: 248-583-1114 Email: mwickscutshall@lucksmusic.com Website: www.lucksmusic.com 0-1 Orchestra Music & Educational Music Catalog Solo & Ensemble Music Defective or misprinted sheet music will be replaced as quickly as possible. In some cases company may require defective music returned. Guitar Center Stores Inc. Trey R. Smith 4949 Sharp Street, Suite 104 Dallas, TX 75247 P: 214-267-2100 x301 F: 214-267-2106 Email: tsmith@musicarts.com Website: www.musicarts.com 0-65% Website FFA 5-30 days Log in as an educator on our website for discounted price.
Music In Motion Stacy Winans P O Box 869231 Plano, TX 75074 P: 800-445-0649 F: 866-943-8906 Email: bids@musicmotion.com Website: www.musicmotion.com 6% Music In Motion Catalog 7-10 days Percussion Source West Music Lauren Calkin 1212 5th Street Coralville, IA 52241 P: 866-849-4387 F: 888-470-3942 Email: lcalkin@percussionsource.com Website: www.percussionsource.com 0-2 Website Reference #QT9566 6-30 days Email for quote Peripole Inc. Sue Case P O Box 12909 Salem, OR 97309-0909 P: 800-443-3592 F: 888-724-6733 Email: contact@peripole.com Website: www.peripole.com 5% Peripole Inc. 15-45 days Robert Reynolds 333 Limestone Trail Austin, TX 78737 P: 281-804-4994 (cell) P: 512-514-1036 Email: bobsaxreynolds@yahool.com 18-2 All Catalogs FFA 10 days - 2 weeks Rhythm Band Instruments LLC Trina Martin P O Box 126 Fort Worth, TX 76101 P: 800-424-4724 F: 800-784-9401 Email: schoolsales@rhythmband.com Website: www.rhythmband.com Sam Ash Quikship Corp. Mark McCarty 7726 Cheri Court Tampa, FL 33634 P: 800-472-6274 F: 800-823-8840 Email: samashed@samashmusic.com Website: www.samash.com Rodney Jackson 11811 E. Frwy #340 Houston, TX 77029 P: 713-450-3306 F: 734-758-5518 Email: sanjacintomusic@yahoo.com Website: www.sanjacintomusic.com Shar Products Company Paula Leshkevich 2465 S. Industrial Hwy Ann Arbor, MI 48104 P: 866-742-7261 F: 800-997-8723 Email: schools@sharmusic.com Website: www.sharmusic.com Charles Bollinger 55 Lyerly #203 Houston, TX 77022 P: 713-661-1131 Email: star.piano@yahoo.com Website: www.star.piano.net 5-15% Music Products Catalog 5% Replacement Parts for Sonor, Studio 49, & RBI Orff Instruments 2 Band & Orchestra Accessories 1 Shar Music General Catalog FFA over $100 7-10 days FFA over $100 14-21 days FFA FFA over $50 7-10 days Return or replacement 7-10 days of any items with manufacturer defect within 1 year of purchase. Piano tuning and repairs additional charge for minor repairs (<15 min) estimate submitted for approval on all others
Washington Music Sales Center Inc. John Przygocki 11151 Veirs Mill Road Wheaton, MD 20902 P: 301-946-8808 F: 301-946-0487 Email: bids@chucklevins.com Website: www.chucklevins.com Wenger Corporation Jackie Berg 555 Park Drive Owatonna, MN 55060 P: 800-733-0393 F: 507-455-4258 Email: jackie.berg@wengercorp.com Website: www.wengercorp.com West Music Company Beth Villhauer 1212 5th Street P O Box 5521 Coralville, IA 52241 P: 800-397-9378 F: 888-470-3942 Email: bids@westmusic.com Website: www.westmusic.com 5% Equipment Catalog 0-5 Website FFA/ 5-30 days Orders must reference bid number, 5-30 days for delivery of most items - some manufacturers require longer, Wenger brand items excluded from free shipping, see website for freight charges, discounts to be taken off current website prices, installation not included