VHF + UHF Amplified HDTV Antenna Model OA8000 & OA8001 Installation Instructions Reception Frequencies VHF: 54-216 MHz UHF: 470-698 MHz FM: 87.9-107.9 MHz Voltage Input: AC110-120V / AC220-240V Working: DC12V / 100mA STEP 1: Verify all components and parts are included. STEP 2: Install the KING Jack Antenna in one of two ways (page 2): RV Mounting: Mount to a bat wing style retractable arm using the supplied RV Antenna Bracket. Pole Mounting: Mount to a stationary pole (on a house for example) using the supplied Pole Mount Bracket. DO NOT MOUNT TO A POLE ON A VEHICLE. STEP 3: READ THE FOLLOWING INFORMATION CAREFULLY, THEN MAKE CONNECTIONS ON PAGE 3. The KING Jack antenna is an amplified antenna that requires +12 volts power. When using an existing power injector already in the RV When replacing an existing amplified antenna that has an existing power injector, just replace the antenna head assembly and verify that you have power to the KING Jack antenna when the wall switch power injector is ON. A red LED light on the bottom of the KING Jack antenna will illuminate when +12 volts is present and the internal amplifier is powered. Do not use both the existing power injector and the power injector supplied with the KING Jack Antenna! Using two power injectors in the circuit can cause the KING Jack Antenna power supply to overheat, possibly causing injury or severe damage. Use either the existing power injector or the KING Jack power injector. WARNING: DO NOT USE BOTH POWER INJECTORS! A typical power injector for an existing RV antenna will be a wall plate or an A/V distribution box with an ON/OFF type switch. When using the KING Jack antenna with the supplied power injector Verify that any existing power injector has been disconnected. STEP 4: Read the OPERATING INSTRUCTIONS on page 4 for antenna pointing instructions. Page 1
Option 1: BAT WING STYLE REPLACEMENT 1. Turn off antenna power injector at wall switch or A/V switch and raise the existing antenna. 2. Attach the RV antenna bracket to the KING Jack antenna with the 4 supplied sets of lock washers and screws. 3. Unscrew coax cable and remove existing bat wing style antenna (if present) from the retractable arm (keep retaining pins and clips). Line up holes in RV antenna bracket with holes in retractable arm and reinsert pins thru assembly. Reinstall retaining clips (use new supplied retaining clips if necessary). 4. Fill end of existing coax cable with supplied dielectric grease and screw to antenna (DO NOT OVERTIGHTEN). Note: If existing coax connector is corroded or damaged, replace with supplied new connector. If installing new coax cable (sold separately), connect as stated, and then route properly thru retractable arm and into vehicle. Make appropriate connections in vehicle. Antenna may be mounted in either direction in order to clear obstacles such as AC units or roof vents. Option 2: POLE MOUNT BRACKET 1. Attach the L-shaped bracket to the KING Jack antenna with the 4 supplied sets of lock washers and screws. 2. Remove 2 existing screws and 2 existing washers from L-shaped bracket. Attach pole clamp to the L-shaped bracket with the same screws and washers. 3. Place the clamp around an appropriate pole and tighten wing nuts. 4. Fill end of coax cable (sold separately) with supplied dielectric grease and screw to antenna (DO NOT OVERTIGHTEN). Note: If replacing an existing antenna and the existing coax connector is corroded or damaged, replace with supplied new connector. Route coax cable and make appropriate connections. 5. Position antenna for maximum signal reception and tighten wing nuts to secure the antenna in this position. POLE MUST BE STATIONARY - NOT ON A VEHICLE. This is a directional antenna and should be rotated on the pole to the position that provides maximum signal reception. Page 2
NOTE: Illustration purposes only. Other configurations exist. IMPORTANT! Your RV may have more than one wall plate. Do not use the power injector supplied with the KING Jack antenna if an existing power injector is present. Page 3
1. Turn on TV. OPERATING INSTRUCTIONS: Scanning for Channels NOTE: In stationary applications, you only need to scan for channels one time. In mobile applications, you will need to scan for channels each time you change locations. Flat side of KING Jack (opposite pointed side) should face signal source when properly aligned. 2. Turn on power to KING Jack antenna. NOTE: In steps 3-6, keep track of in which position you receive the most channels. 3. Perform a channel scan per the digital TV or digital TV converter box manufacturer s instructions. 4. Rotate antenna 90 degrees. Scan again. 5. Rotate antenna 90 degrees. Scan again. 6. Rotate antenna 90 degrees. Scan again. 7. Reposition your KING antenna to where you received the most channels. Choose one of those channels on your TV. Now monitor the signal strength screen and fine tune the KING Jack until the highest signal strength is achieved. Perform one final scan and watch TV. Enjoy! KING SureLock Digital TV Signal Finder SL1000 (sold separately) The optional KING SureLock Digital TV Signal Finder allows you to pinpoint the location of local DTV towers and eliminate the need for multiple channel scans. Consult your local dealer or visit www.kingconnect.com for additional information. TROUBLESHOOTING SYMPTOM POSSIBLE REASON COURSE OF ACTION No TV reception. No power to antenna. (Red LED on antenna head is not lit.) Antenna pointed in wrong direction. Make sure power supply is plugged into a known good 110-120 VAC source. Check for 12 VDC at power supply output. If not present, replace power supply. Check for 12 VDC at antenna port of power injector. If voltage is not present, replace power injector. If voltage is present, the coax to the antenna or the antenna is bad. Temporarily run a known good coax from the injector to the antenna. If you now have power (red LED lit), replace the coax. If you don t, replace the antenna. Perform a 4 quadrant search as shown in the operating instructions or use a KING SureLock Signal Meter to locate TV towers. IMPORTANT! Do not power wash any part of the KING Jack antenna. LIMITED ONE YEAR WARRANTY Every new KING Jack HDTV Antenna is covered by the following one year parts limited warranty from the date of original purchase: One year parts warranty: The customer is not responsible for the cost of replacement parts if the original part is determined to be defective under the terms of the warranty. The customer is responsible for the cost of replacement parts after one year. Should any trouble develop during the warranty period, contact KING. You must contact KING before the warranty period expires. The customer must supply proof of purchase (such as a dated sales receipt) when requesting warranty service. If customer cannot supply proof of purchase, warranty period shall start 30 days after date of manufacture. Only KING will perform warranty evaluations and repairs. If it is determined that the unit needs to be returned to KING, customer must return COMPLETE product, freight prepaid, to: KING, 11200 Hampshire Avenue South, Bloomington, MN 55438-2453. If inspection shows the trouble is caused by defective workmanship or material, KING will repair (or at its option, replace) without charge. When returning product, KING will supply an RMA number (Return Merchandise Authorization). This number must be clearly written on the box. Failure to clearly write RMA number on box may result in delays in processing claim. Along with product, customer should include in the box: his/her name, address, daytime phone number, proof of purchase and description of the problem. This warranty does not cover installation and external wiring, or remanufactured units. This warranty is not transferable from the original owner. This warranty also does not apply where: The product has been abused, misused, improperly installed or improperly maintained. Repairs have been made or attempted by others that are not certified by KING to do such repairs. Repairs are required because of normal wear and tear. Alterations have been made to the product. The product enclosure has been opened. Damage has been caused by power washing. Supplied grease not used in the external coax connection as specified in the instructions. Circumstances beyond the control of KING cause the product to no longer operate correctly. Customer is not the original owner. In no event shall KING be liable for any indirect, incidental, or consequential damages from the sale or use of the product. This disclaimer applies both during and after the term of the warranty. KING disclaims liability for any implied warranties, including implied warranties of merchantability and fitness for a specific purpose, after the one year term of this warranty. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 FAX 952.922.8424 kingconnect.com Page 4 Winegard is a registered trademark of Winegard Company. KING Jack and KING SureLock are products of KING and are not affiliated with nor manufactured by Winegard Company. KING Jack and KING SureLock are trademarks, and KING is a registered trademark of Electronic Controlled Systems, Inc. 20898 REV Q
TROUBLESHOOTING GUIDE Digital HDTV Over-the-Air Antennas 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 FAX 952.922.8424 kingconnect.com
NOTE: Depending on the model, KING Jack antennas may or may not have a KING SureLock Signal Meter installed in the interior enclosure. Variations to operation and troubleshooting because of this are called out where necessary. TABLE OF CONTENTS Section Contents Page 1. INTRODUCTION...2 2. WARRANTY INFORMATION...3 3. KING JACK OPERATION WITH SURELOCK SIGNAL METER...4 4. KING JACK OPERATION WITHOUT SURELOCK SIGNAL METER...5 5. TROUBLESHOOTING FLOWCHART REFERENCE DIAGRAMS... 6-7 6. TROUBLESHOOTING FLOWCHART... 8-9 7. BLOCK TIMES...10 8. REPLACEMENT PARTS LIST...11 9. REPLACE POWER INJECTOR...12 10. REPLACE SIGNAL METER...13 11. REPLACE ANTENNA HEAD... 14-15 12. REPLACE KING JACK ASSEMBLY.... 16-17 WARRANTY CONSIDERATION FORM....18 KING Jack, KING SureLock and Simply better, by design. are trademarks of Electronic Controlled Systems, Inc. KING, JACK and SureLock are registered trademarks of Electronic Controlled Systems, Inc. Page 1
Section 1 INTRODUCTION The KING Service Department is dedicated to providing its dealers and customers with the highest possible level of satisfaction and service. The KING Service Department stays up to date with the latest information to assist you in keeping troubleshooting and repair time to a minimum. When calling our service department, a KING technician will issue a Customer ID Number (or Case Number) and then clearly define the proper course of action to follow. If any work is to be performed or parts replaced, a Service Order Number will also be issued. Additionally, the KING technician will create a call log to aid in properly documenting the warranty claim. IMPORTANT! For warranty reimbursement, you must call KING for a Service Order Number BEFORE performing any work: (952) 922-6889. Page 2
Section 2 WARRANTY INFORMATION KING Jack Antennas are covered by a TWO YEAR PARTS AND ONE YEAR LABOR limited warranty from the date of original purchase. This warranty does not cover installation and external wiring, or refurbished units. This warranty also does not apply where: The product has been abused, misused, improperly installed or improperly maintained. Repairs have been made or attempted by others that are not certified by KING to do such repairs. Repairs are required because of normal wear and tear. Alterations have been made to the product. The antenna head, base mount or interior enclosure has been opened without authorization. Damage has been caused by power washing. Circumstances beyond the control of KING cause the product to no longer operate correctly. Customer is not the original owner. PROCESSING A WARRANTY CLAIM IMPORTANT! Only KING certified dealers are authorized to perform warranty evaluations and repairs. 1) Technician must first determine if the unit is under warranty by verifying original owner and date of original purchase. Dealer must provide one of the following when submitting a warranty claim: copy of original purchase receipt, or if unit was installed by an OEM, verification of in-service date 2) Technician must call KING to get a Service Order Number (952) 922-6889. Technician must not proceed without a Service Order Number. A KING technician will issue a Service Order Number and advise technician on how to proceed. 3) After repairs are completed, the following must be sent to KING: Defective Part if requested by KING (Warranty Labor Claim will not be processed until part is returned.) Warranty Consideration Form Copy of Work Order Proof of Purchase KEY POINTS 1) For units in service longer than one year, the customer is responsible for labor time. 2) Installation parts (for example coax cables) are not covered. 3) Replacement parts are sent directly from KING. DO NOT USE NEW PRODUCT FOR WARRANTY REPLACEMENT WITHOUT WRITTEN AUTHORIZATION FROM KING. 4) Technician must call KING before performing any work for which warranty labor reimbursement will be submitted to KING. A KING technician will issue a Service Order Number and specify the allotted time for the repair. If repairs will take longer than the allotted time, and the servicing dealer wishes to receive proper reimbursement, the technician must receive prior authorization to exceed the allotted time. 5) Warranty claims must include: proof of purchase, Warranty Consideration Form with Service Order Number, and copy of work order with labor time which matches that allotted by KING. 6) KING shall reimburse the servicing dealer for warranty work at their published labor rates. 7) If returning defective part, include paperwork with part. Clearly mark the Service Order Number on outside of box. Page 3
Section 3 KING JACK OPERATION WITH SURELOCK SIGNAL METER OPERATION The wall mount Power Injector will switch between cable feed and over-the-air signals from the KING Jack antenna. To use the Power Injector, simply turn the unit on with the ON/OFF button. When on (button depressed), the power light will turn green indicating +12 volts to the antenna, and the over-the-air signal from the KING Jack antenna will be fed to the two TV outputs. When off, the cable TV signal will be fed to the two TV outputs if wired for cable TV input. POSITIONING THE ANTENNA 1. Turn on Power Injector (power is now supplied to the KING Jack antenna). (Make sure TV is also on.) 2. Turn on KING SureLock Signal Meter with switch on side of rotational knob enclosure. 3. Rotate attenuator dial fully clockwise. NOTE: In step 4, LED lights will illuminate from left (next to power) to right. All LED lights may not illuminate depending on signal strength. 4. Depress button on rotational knob and rotate antenna until maximum number of LED lights illuminate on signal meter. 5. Rotate attenuator dial counter clockwise until last illuminated LED light flickers. 6. Rotate antenna to illuminate last flickering LED light. 7. Repeat steps 5 and 6 to pinpoint signal reception. 8. Follow instructions for TV or converter box to scan for available channels. NOTE: Arrow on knob indicates which direction antenna is pointing. Page 4
Section 4 KING JACK OPERATION WITHOUT SURELOCK SIGNAL METER OPERATION The wall mount Power Injector will switch between cable feed and over-the-air signals from the KING Jack antenna. To use the Power Injector, simply turn the unit on with the ON/OFF button. When on (button depressed), the power light will turn green indicating +12 volts to the antenna, and the over-the-air signal from the KING Jack antenna will be fed to the two TV outputs. When off, the cable TV signal will be fed to the two TV outputs if wired for cable TV input. POSITIONING THE ANTENNA 1. Turn on Power Injector (power is now supplied to the KING Jack antenna). (Make sure TV is also on.) NOTE: In steps 2-5, keep track of in which direction you received the most channels when each scan is complete. 2. Perform an initial channel scan per the digital TV or digital TV converter box manufacturer s instructions. 3. Depress button on rotational knob and rotate antenna 90 degrees. Scan again. 4. Depress button on rotational knob and rotate antenna 90 degrees. Scan again. 5. Depress button on rotational knob and rotate antenna 90 degrees. Scan again. 6. Reposition the KING Jack antenna to where you received the most channels. Choose one of those channels on the TV. NOTE: Arrow on knob indicates which direction antenna is pointing. 7. Now monitor the signal strength screen and fine tune the KING Jack until the highest signal strength is achieved. 8. Perform one final scan. Page 5
Section 5 TROUBLESHOOTING FLOWCHART REFERENCE DIAGRAMS Page 6
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Section 6 TROUBLESHOOTING FLOWCHART Page 8
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Section 7 BLOCK TIMES REPLACEMENT PROCEDURE TIME IN MINUTES Power Injector 30 Signal Meter 30 Antenna Head 30 KING JACK Assembly 60 NOTE: See sections 9-12 for detailed instructions. Page 10
Section 8 REPLACEMENT PARTS LIST 21631 Ceiling enclosure with signal meter 20954 Antenna Head (White) 21053 Antenna Head (Black) 20263B Coax, splitter to antenna head (metered KING Jack) 10121-1 Coax, splitter to signal meter (metered KING Jack) 21038 Splitter (metered KING Jack) 21045 Coax w/f-connector, coach coax to antenna head (non-metered KING Jack) NOTE: Power injector part numbers vary and are marked on back of power injector. Page 11
Section 9 REPLACE POWER INJECTOR NOTE: Make sure power to power injector is turned off before proceeding. Page 12
Section 10 REPLACE SIGNAL METER NOTE: Turn off power injector before proceeding. Page 13
Section 11 REPLACE ANTENNA HEAD NOTE: Turn off power injector before proceeding. Page 14
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Section 12 REPLACE KING JACK ASSEMBLY NOTE: Turn off power injector before proceeding. Page 16
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NOTES: Page 19
Page 20 NOTES:
Simply better, by design. 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 FAX 952.922.8424 kingconnect.com 2016 KING 22412 Rev A, KING Jack Antenna Troubleshooting Guide