Tech Paper Modernizing the Company Cafeteria Today s company cafeteria is more than somewhere to grab a quick bite for lunch. Equipped with the latest technology, the modern cafeteria is a place for employees to connect and collaborate. Digital signage delivers important news, company information and menu options during meal periods, and audio visual equipment allows the space to be used for team meetings and trainings or large assemblies. Adjoining auxiliary areas offer an environment for group collaboration, relaxation, contemplation, and entertainment, supported by a wide array of technologies. Equipped with the latest technology, the modern cafeteria is a place for employees to connect and collaborate. This technology brief provides a description of the technology needed and the key considerations involved in equipping a versatile, flexible, company cafeteria. 1 Tech Paper: Modernizing the Company Cafeteria (+01).866.559.8197 www.avispl.com
Digital Signage Displays Commonly available in 32-90 sizes, digital displays can be easily configured to accommodate the needs of your modern cafeteria. For larger displays, they can be combined to form a video wall or used singularly for streaming, video conferencing, presentations, and digital signage. Touchscreens provide numerous interactive options, such as wayfinding, information menus, directory, food orders, and gamification. Displays can be wall mounted, incorporated into a console, or remain portable. A large centrally-located display can be supplemented by smaller satellite displays that show the same content for those seated outside the ideal viewing range of the central display. Size Type Placement Mounting Purpose A centrally located display should be large enough to be seen by the majority of viewers. This can be done with a single large display, or a grouping of several smaller displays into one large display. Placing satellite displays in areas outside of the view range of the central display ensures all the viewers can easily see the content being shared. Choose display sizes for auxiliary areas based on the size of the space they will serve and the distance of the viewer from those displays. Consumer- or commercial-grade displays can be used in a cafeteria environment. Consumer-grade TVs cost less, but have some limiting features. In environments where the display will be used 1.) always-on, 2.) for presenting computer-based content such as spreadsheets, 3.) with a variety of inputs, 4.) for digital signage and connected to a content management system, or 5.) where an on-site repair, long-term warranty is important, a commercial-grade display is the appropriate choice. Correct placement of your digital display is crucial to getting your content seen. Make sure all displays are placed within the line of sight of your viewers (including when they are in line) and that they are mounted securely in an aesthetically-pleasing manner that fits with the overall design of your space. It is important to try to mount displays so that the middle of the screen is aligned with most viewers eyes from where they will be viewing. A large central display can be supplemented by smaller displays in other parts of the cafeteria to improve viewing for all. Wall and ceiling mounts offer tilt and swivel adjustments to provide optimal viewing angles for audiences of any size. Where displays need to be positioned at multiple angles, consider adjustable floor stands and mobile mounting carts. Content type will determine whether a portrait or landscape mounting is most appropriate. Consider what type of content will typically be displayed. For textheavy messages, use larger displays to ensure greater readability. Where images will be predominant, choose high-resolution displays to deliver a clear, bright, attention-getting picture. New, UltraHD (or 4K) displays offer increased resolution and should result in noticeably improved picture quality for very large screen sizes. Digital signage can provide news and entertainment, convey important company information, events and policies, and deliver morale-boosting messages for employees. The signs can be programmed to deliver a variety of content that can be rotated throughout the day and easily modified as needed. 2 Tech Paper: Modernizing the Company Cafeteria (+01).866.559.8197 www.avispl.com
(Cont d) Inputs/outputs Network infrastructure Content creation Content management system Determine the sources and types of content to be displayed and ensure that the display provides sufficient inputs and outputs to connect to other content distribution devices such as video processors or DVD players. To consistently deliver streamed content throughout the cafeteria, the network infrastructure should offer sufficient bandwidth and wired or wireless connectivity to support continuous content updates from internal (local network) and external (internet) sources to multiple locations. Creating engaging content for your display is important for maximizing its ROI. Content can include interactive and noninteractive elements, motion graphics and static images, RSS feeds, and local content. Content creation can either be outsourced to graphic design team knowledgeable in digital signage content or done in house, depending on your resources and content needs. New software, like Flypaper, is making it easy to create outstanding interactive, multi-touch, or motion graphic content with little or no training. Digital signage (DS) content management systems (CMS) can be hardware- or software-based and deployed on-premise or as a hosted solution. Selecting the right CMS will depend on your signage strategy. s to consider include: network support, online management, interactivity with smartphones, content scheduling options, support of HD and 3D content, inclusion of emergency messaging or wayfinding options, content authoring, and tracking and analysis. With the varying and ever-increasing resolution of video feeds and graphics, it s also important to select a CMS with the flexibility and versatility to grow and adapt as system requirements change. Look for a processor that is able to accept a range of input signals, media, and connector types. Avoid proprietary systems that do not adhere to open standards for packaging, delivery, and display of content as these systems may not be able to accommodate new content delivery methods. To ensure future scalability of the system, consider a 4K-enabled solution. 3 Tech Paper: Modernizing the Company Cafeteria (+01).866.559.8197 www.avispl.com
Digital Signage Menu Boards Digital menu boards provide content from your cafeteria s food service provider. They offer greater capabilities than traditional menu signage, including images of menu choices, interactive features such as order entry and item modification, nutritional information, and promotion of healthy dining options. They allow menu changes, such as switching between lunch and dinner, and pricing revisions that can be automated or easily implemented manually. Touchscreen display Content Management Content Software Connectivity Mounting height For order entry, a touchscreen display allows diners to explore the menu and select from available options. Other applications, such as rotating messages and static menu screens, can be delivered with standard displays. A high-definition media player delivers content to your menu boards. Basic units connect directly to the display and deliver content from DVD s, static images, or USB devices, and can be operated by remote control. Higher-end models also provide network connectivity and can deliver content to multiple displays across a corporate campus with controls accessed through a computer, tablet, or smartphone. Menu board software should be flexible and easy to use. Basic software provides templates for menu design that can be customized with photos and text. Full-featured software offers touch-screen capabilities, the ability to schedule rotating and time-sensitive messages, and can even offer advanced analytics to increase sales. Network connectivity makes it possible to control menu boards from a remote location, such as a food service provider s offices, and allows content to be streamed from a web server and displayed in multiple locations. Order entry touchscreens should be deployed at a comfortable height for a standing person. Menu boards and message displays should be mounted where they can be seen over groups of people. 4 Tech Paper: Modernizing the Company Cafeteria (+01).866.559.8197 www.avispl.com
Projectors High-resolution projectors can be used with a wide variety of content sources, such as DVD s and streaming media from a content server. Content stored on a local area Physical space network, a portable computer, or a USB flash drive can also be shared. Projectors can be used in the main cafeteria space to display content for large group presentations or small interactive presentations. It is critical to select a projector with the right throw distance to provide a clear, bright image in the space where it is deployed. A long throw projector is best for a large cafeteria/auditorium environment where the distance between the audience and the projector is significant. Short throw projectors work best in smaller areas or where the distance between the projector and the screen is minimal. Rear-projection systems require more installation space, while front-projection systems can be mounted on a wall or ceiling. Portable projectors can be kept on carts and used in more than one space. Ambient light Resolution Lumens Throw distance Screen Inputs/outputs The amount of light entering the space through windows, doorways, or other openings affects the image quality on a projection screen. Spaces with high levels of ambient light require a brighter projector. High-resolution projectors show more detail, but are more costly. If your main use is for PowerPoint presentations or general business display, a lower-resolution projector will work. If you are projecting engineering drawings, digital photography, or other detailed or technical images, you will need a higher resolution projector. Audience distance from the screen is another factor to consider. The higher the resolution, the closer the audience can sit to the screen without experiencing pixilation. The number of lumens equals the brightness that a projector provides the more lumens the brighter the projector. Higher lumen output is needed in large areas, as well as spaces with greater ambient light to ensure a clear and bright on-screen image. Throw distance measures the distance from projector lens to screen. Knowing the throw distance will assist in determining projector placement relative to the screen, as well as the optimum screen size. Projectors equipped with zoom lenses allow for variance in the distance and screen size required for a given area. More powerful projectors offer greater throw distances. Higher quality screens provide a brighter image, with some offering interactive whiteboard capabilities. Fixed screens can be permanently mounted on a wall, in the ceiling, or ascend from the floor depending on the needs of the space. They can be preset to automatically stop the screen at the desired viewing level. Another option is portable screens, which can be set up anywhere and conveniently stored when not in use. Screens are available in a wide range of sizes to accommodate available space. Multiple video inputs, including HDMI, Display Port, RGB, composite and S-video, and component video, provide a greater range of potential sources of video content for the projector. Audio inputs allow sound to be processed and delivered by the projector, while audio outputs make it possible to connect the projector to external sound systems for improved audio clarity. 5 Tech Paper: Modernizing the Company Cafeteria (+01).866.559.8197 www.avispl.com
Audio System For ideal sound clarity during presentations, consider using a dedicated audio system separate from the building s overhead paging system. Such systems deliver high-quality sound, provide zoned distribution, and can be programmed to prevent interruptions from the paging system that is used for food pick-up or general information announcements. Physical space Type of speakers Speaker placement Type of microphones Acoustical panels Large spaces create a challenging environment for achieving sound clarity. How to best manage reflective surfaces, ambient noise, and sound signal must be considered. In cafeterias with large and small spaces, audio systems must be capable of zoned sound distribution. For large spaces, large speakers with a high level of directivity are most suitable. In smaller spaces, a lower level of directivity and smaller speaker surface is better. In small spaces, omni- or bidirectional speakers may also be used to enhance sound clarity. Large spaces with a lot of reflective surfaces, such as a cafeteria, is a difficult audio environment. Consulting a knowledgeable acoustician is recommended. Loudspeakers need to be properly positioned to create an early reflection pattern in order to deliver sound directly to the audience without too much noise or echo disturbing the intelligibility of the sound. In smaller areas, acoustical challenges are typically not as difficult to overcome. Symmetrically placed speakers angled toward the audience should distribute clear sound throughout the space. Consider how presenters will use microphones in each particular space. In smaller areas, a console or podium-mounted microphone may be adequate, while in larger spaces, portable wireless microphones will offer presenters greater flexibility in delivering their programs. Table top microphones may also be used at dining tables to allow participation in group discussions or lectures. In areas with abundant wall space and/or hard ceilings, such as a cafeteria, installing acoustic ceiling and wall panels to stop sound from bouncing around the room is crucial and is as important for audio clarity as the type and placement of speakers in the room. 6 Tech Paper: Modernizing the Company Cafeteria (+01).866.559.8197 www.avispl.com
Control Systems Sophisticated control systems in the modern cafeteria simplify users ability to interact with the technology needed to give presentations, deliver digital signage, and provide optimum audio and video quality. These systems operate as the main hub of an AV system, integrating all the components together to make it as easy as a press of a button or the click of an icon for end-users to start multiple technologies at once. Functionality User interface Interoperability Automation The best control systems provide control and automation, systemwide switching and audio/video signal distribution, as well as digital signage and technology management. The user interface should be easy to use and customize. Look for features such as one-touch automated control of an entire system or the ability to operate the control system from a smartphone or tablet if remote operation is important.. The control system should have the ability to control a broad range of devices, including all audio-visual equipment, video processors, and even room features such as blinds or lights. This allows the user to initiate complex, integrated AV systems with the touch of a button. Confirm that it offers compatible inputs and outputs for both the equipment you currently own and that which you plan to deploy. Ensure that the system can process both analog and digital inputs. Along with the ability to automate message delivery for signage and menu boards and control audio-visual equipment, some control systems can take on additional tasks, such as regulating thermostats and lighting in accordance with room and building occupancy. 7 Tech Paper: Modernizing the Company Cafeteria (+01).866.559.8197 www.avispl.com
About the Sponsors AVI-SPL AVI-SPL is the world s leading AV and video communications partner. AVI-SPL designs, builds, and supports the systems and environments that enable communication and collaboration. With highly trained and certified system engineers throughout 34 offices across North America and an international network of solution providers in 30 countries, we ve built the infrastructure and partnerships to help any business realize and meet its communication goals. AMX The Next Step... With technology tailored to the requirements of your physical space and to meet the needs of your employees, the company cafeteria can be transformed into a flexible and versatile gathering spot. Whether serving as a central location for company meetings and continuing education, or providing opportunities for collaboration and relaxation, a modern technology-equipped cafeteria is a key asset for forward-looking businesses. Start the transformation of your cafeteria by contacting AVI-SPL today. AMX hardware and software solutions simplify the way people interact with technology. AMX solves the complexity of different technologies and operating platforms with reliable, consistent and scalable systems. Our award-winning products span control and automation, system-wide switching and audio/video signal distribution, as well as digital signage and technology management. They are implemented worldwide in conference rooms, lobbies, cafeterias, network operation/command centers, hotels and broadcast facilities, as well as other spaces. Chief Chief is a division of Milestone AV Technologies. With over 35 years of proven product and service excellence, hundreds of product awards and patented designs, we are globally recognized as an AV industry leader. We design state-of-the-art mount and rack solutions and are committed to delivering high-quality products that are easy to install and maintain. Da-Lite A division of Milestone AV Technologies, Da-Lite was founded with the invention of the Silver Screen during the second Industrial Revolution. Adele De Berri, the 24-year-old inventor of the Silver Screen, established Da-Lite. Over 100 years later, we remain committed to improving our surface formulations to ensure the best surface for today and for future projection technology. NEC NEC Display Solutions designs, produces and delivers leading-edge visual display solutions for customers who demand high quality and reliability. NEC produces a diverse line of projectors and large-screen LCD video wall displays for use in corporate spaces. NEC applies more than 100 years of expertise in technological innovation to empower people, businesses and society. 8 Tech Paper: Modernizing the Company Cafeteria (+01).866.559.8197 www.avispl.com