Owner s Manual
Introduction Table of Contents INTRODUCTION.... 2-4 SETUP.... 5-7 HOW TO USE... 8-10 CARE AND CLEANING....10 FAQS... 11-12 Thank You for Purchasing Notifi Video Doorbell System Welcome to Notifi by HeathZenith, the first video doorbell system that doesn t require batteries for the camera and allows you to position the camera to best suit your needs. This manual will help setup the Notifi system. Please read and understand this entire manual before attempting to assemble, install, or operate the Notifi system. For additional support and videos, go to www.heath-zenith.com/notifi. IMPORTANT INFORMATION Minimum system requirement for the Notifi app is ios 7 or higher and Android 2.2 or higher. The Notifi camera requires constant power to operate. Whenever the power is turned on to the camera (either for the first time or after a power outage), the bulb requires a short 60-second boot-up period before the camera will be fully operational. NOT COMPATIBLE WITH LIGHT FIXTURES CONTROLLED BY A: Photocell (dusk-to-dawn operation) Motion Sensor Dimmer Timer Many states regulate the use of security cameras and other recording devices. It is the purchaser s sole responsibility to ensure compliance with all applicable laws and to provide any legally required notices. Check local laws regarding the use of any recording devices and cameras prior to installation. 2
Introduction Specifications Bulb: 560 Lumens at 100% intensity (= 60W incandescent bulb) Color Temp 3,000 K Light Fixture Type: Standard E26 Medium Base Power Requirements: LED Bulb: 120 Volts 60 Hertz Chime: 120 Volts 60 Hertz Push Button: A23 Battery (1 year battery life) Electrical Load: 16 Watt Max (3W Max in standby mode) Video Quality: Resolution: Default = Hi = 1280x720 (720p), Resolution Med = 640x360, Resolution Low = 320x180 Frame Rate: Adjustable up to 25 Fps (Default 15 Fps) Viewing Angle: 100 (Fully adjustable camera mounting gives the user the ability to determine the camera s field of view) Camera Cord Length: 22 inches (Camera is permanently connected to the bulb) Operating Temperature: -13 to +120 F (-25 C to +50C) Motion Detection Range: Adjustable up to 30 ft. (9.1 m) Transmitter Range: Push Button to Bulb is up to 50 feet, Push Button to Chime is up to 70 feet Minimum System Requirements for the Notifi App: ios 7.0 or higher and Android 2.2 or higher, Broadband Internet Connection with Home Wi-Fi : Download speed is 3 MB/s and upload speed is 1 MB/s Subscriptions Notifi offers two levels of service. The (free) basic service provides cloud storage of all events for 24 hours. The premium service costs $9.99 monthly or $99.99 annually and provides cloud storage of all events for 30 days. Basic Service: 24 hour cloud storage of push button triggered events Premium Service ($9.99 USD per month or $99.99 annually): 30 days cloud storage of all events Captures both push button triggered and motion triggered events You Will Need Standard, ON/OFF switched, medium base bulb light fixture Password for your home network Broadband Internet connection with home Wi-Fi router Phillips screwdriver Flat-head screwdriver 3
Introduction Carton Inventory CAMERA Camera lens Camera mounting bracket Lens cap LED BULB Microphone Camera cable (22 in.) Antenna Speaker CHIME PUSH BUTTON (battery included) Window Cling Decal Screws (#4 x 3/4"), Wall Anchors, and Double-Sided Tape (25mm x 22mm) for Camera Installation Screws (#4 x 3/4") and Double-Sided Tape (18mm x 62mm) for Push Button Installation Accessories* (not included) Notifi Accessory LED Light Bulb Additional accessory light bulb available for purchase. Perfect for entryways with multiple light fixtures. Model Number: SL-3008-00 * Accessories available for purchase at www.heath-zenith.com/notifi 4
Setup 1 Download the Notifi App ios Devices Download the Notifi App from the App Store SM. Android Devices Download the Notifi App from the Google Play store. 2 Install the Bulb If the bulb you are replacing was recently ON, let it cool down BEFORE removing. Light bulb may be HOT. IMPORTANT: Wait until step 4 to mount the camera. 1. Turn the power to the light fixture OFF. 2. Remove the existing bulb. 3. Screw in the new Notifi bulb and camera until fully seated in the light socket. 4. Continue to rotate the bulb until the speaker is facing away from the house. The base of the bulb will click during installation to allow the bulb to be aligned properly. 5. Turn the power ON to the light fixture the bulb will turn ON for 60 seconds and then turn OFF after the boot-up period. 6. Remove the camera lens cap. Speaker facing away from the house Keep antenna straight (if possible) 5
Setup 3 Setup the Notifi App and Camera IMPORTANT: Your home password will be required during this process. 1. Allow the bulb to fully boot-up. 2. On your mobile device, go to Settings > Wi-Fi. Select the Notifi Doorbell XXXX ( XXXX represents the unique MAC address of each Notifi bulb) from the available Wi-Fi networks. 3. Once connected, open the Notifi app. The app will detect your new Notifi system. 4. Select YES to start the setup and the app will guide you through the remaining steps. NOTE: Your username and password must be a minimum of 4 characters or a maximum of 12 characters. Alpha numeric and/or special characters may be used. 4 Install the Camera TIP: The best video quality is achieved when the camera is mounted outside the light fixture. 1. Login to your the Notifi account and select the name of your new Notifi system. 2. While watching the phone s video feed, position the camera to the area in front of the door. 3. Secure the camera using the double-sided tape or screws. NOTE: The camera s image can be rotated 180 within the app. This allows you to mount the camera upside down if needed. You can select this option after the setup is complete. SCREW INSTALL DOUBLE-SIDED TAPE INSTALL 6
Setup 5 Install the Chime and Push Button To prevent possible SERIOUS INJURY or DEATH: NEVER allow small children near batteries. If battery is swallowed, immediately notify doctor. CHIME 1. Plug in the chime. PUSH BUTTON IMPORTANT: If you have a existing push button, disconnect power and remove the existing push button prior to installing the Notifi push button. Cap off any wires individually with wire nuts. 1. Remove the back plate of the push button by pushing in tab on the bottom with a small screwdriver. 2. Remove the orange battery tab. 3. Temporarily hold the push button where it will be mounted and press the button. If the chime rings, mount the push button in this location. If the chime does not ring, move the chime closer to the push button and test again. 4. Secure the push button to the door jamb or wall with the double-sided tape or screws. SCREW INSTALL Remove material in screw holes (if needed) before mounting with screws. DOUBLE-SIDED TAPE INSTALL 7
How to Use Live-Streaming Video The Notifi system provides a live-stream of video from the Notifi camera to your mobile device that is viewable at any time. To view the live-stream video, tap the name of the camera you wish to view. To return to the main app screen, tap the Back in the top left corner. or Push to Talk From the live-streaming video screen, the microphone input on the Notifi camera will broadcast to the speaker on your mobile device, providing you with a constant stream of audio from the location of the Notifi camera. To mute the microphone, tap the speaker icon at the bottom of the screen. To restore the audio, tap the speaker icon again. From the live-streaming video screen, you may also talk to the person at your door by pressing and holding the Push to Talk button. While you are holding the button, your voice is heard through the speaker on the Notifi bulb. Release the button to hear the person at the door. To record video from the live-stream screen, tap the video camera icon to start recording video. Then tap the same video camera icon to stop recording video. The video will be saved to the mobile device you are currently using. To save a still image from the live-stream screen, tap the camera icon mobile device you are currently using.. The image will be saved to the Events An event is created when the push button is pressed. Two pictures from the Notifi camera will be stored to the cloud for 24 hours. With the Premium Service, when the push button is pressed two pictures and a video from the Notifi camera will be stored to the cloud for 30 days. Also, with Premium Service a video event will be stored for 30 days with every motion trigger. To view an event, tap the Events tab. Then tap the name of the Notifi system you would like to view events for. The events will be listed chronologically. Tap the event you wish to view. To delete an event, swipe left across the event you wish to delete. Then tap the trashcan icon. Notifications When the push button is pressed, two images will be stored and you will receive a push or email notification. When you receive a push notification, you will be able to tap on the notification and the app will open to a preview screen. You can then either select one of the two images that were captured or tap View Live Feed. IMPORTANT: With any setting changes make sure you press the Save button Save in the upper right corner if you want to keep your changes. 8
How to Use Light Settings > Feature Settings > Light The light settings allow you to adjust the full bright duration, the DualBrite duration, the percentages of light intensity, and manual override. Full Bright Duration: The amount of time the light will stay On after all motion has stopped. DualBrite Duration: The amount of time light stays On at a reduced brightness level when no motion is detected. Light On Light Off Adjust the time the bulb will come On before or after sunset or schedule the time the bulb will come On. Adjust the time the bulb will come Off before or after sunset or schedule the time the bulb will come Off. Full Bright Intensity: Adjusts the intensity level of the light when motion is detected. DualBrite Dimming Level: Adjusts the intensity level of the light when no motion is detected. Manual Override: This allows you to manually control when the bulb is On or Off. Auto On Off The bulb will operate as determined by the DualBrite Duration settings. This will override the Auto settings and the bulb will stay On at your selected full bright intensity until the next sunrise. This will override the Auto settings and keep the bulb Off until the next sunrise. NOTE: If you use the On or Off setting, the bulb will return to Auto after the next sunrise. TIP: The Notifi camera s ability to detect motion will be diminished after dark if the light bulb is turned completely off. Camera Settings > Feature Settings > Camera The camera settings allow you to adjust the speaker volume, motion detection sensitivity, flip the camera view 180 degrees, and auto adjust (the video quality settings). Speaker Volume: Adjust the volume of the speaker on the bulb. Motion Detection: Adjust the Notifi camera s sensitivity to motion in its field of view. Motion Detection Zones: Adjust the Notifi camera s detection area to include or exclude zones within the camera s view. Flip View 180 degrees: If the installation requires the Notifi camera to be mounted upside down, activate setting to rotate the view 180 degrees. Auto Adjust: Disabling this setting allows manual adjustments of the video s quality settings. TIP: For best performance leave the Auto Adjust ON. Notification Settings > Feature Settings > Notifications The notifications settings screen allows you to enable and disable push notifications and email notifications. 9
How to Use Multiple Users > Advanced Settings > Manage Multiple Users The Notifi system allows you to control multiple users within your account. To add a user to your multiple user list, tap the Add Viewers button and type their email address in the To: field, then tap the Send button. NOTE: When adding multiple users, separate the email addresses with a semicolon. You can turn off their access to your Notifi system at any time by tapping their username in the list. You can turn it back on by tapping their username again. Notifi System Naming and Photo Icon > Advanced Settings > System Name/Photo The Notifi systems on your account can be renamed at any time. A photo can be added to represent each Notifi system on your mobile device. The photo will be placed inside the blue circle icon next to the selected Notifi system. NOTE: The photo is locally stored and only visible on that device. Select System > Advanced Settings > Select System The Notifi system allows you to select between two available channels. In limited circumstances, there may arise a need to change your Notifi system s channel. Below are two instances that might require your system s channel to be changed: Interference from another transmitter: If your Notifi system begins to send you doorbell triggered event notifications or your Notifi chime sounds when the push button has not been pressed, your Notifi system may be receiving false triggers from another transmitter source. Combining or separating two Notifi systems: If you have purchased a second (or more) Notifi system, these systems can be combined into a single system (when the doorbell of one system will activate other combined systems) or separated into one of two different systems (when the doorbell of one system only activates the system it is synced with). To combine or separate Notifi systems, tap the Select System and follow the instructions. Deleting a Notifi System To delete a Notifi system from your account, turn Off the wall switch controlling the Notifi system and wait for the system to go offline (the system name and image will turn gray on the main screen). From the main screen in the app, swipe the Notifi system to be deleted to the left. Tap the trashcan icon. 10
Care and Cleaning Bulb Turn OFF power to the bulb before cleaning. To prolong the original appearance, clean the Notifi bulb with clear water and a soft, damp cloth only. Do not use cleaners or polishes. Do not spray the Notifi bulb with a hose or power washer. Camera To clean the Notifi camera lens, use a dry, microfiber cloth only. Do not spray the camera with a hose or power washer. Chime & Push Button Use a dry cloth to clean the chime and push button. Do not use any fluids on the chime or push button. 11
FAQs WHY CAN I NOT VIEW THE LIVE-STREAM VIDEO? Verify the lens cap has been removed from the camera. Verify that the Notifi System is ONLINE. If it is online, the System name and circle will be blue. If it is offline, the name and circle will be gray. Check the Wi-Fi signal strength at your Notifi bulb s position by using your mobile device. You might even try running a speed test (i.e. Speedtest.net) on your home network with your mobile device while standing at the bulb s location. The bulb will need a minimum of 3 MB/s download and 1 MB/s upload speeds to function properly. You can view your camera s feed over both Wi-Fi as well as your phone s data (3g/ 4g). If your network is running slowly or congested it will affect the performance of the app and may make it so you are unable to view your camera s feed. Please try to view your camera s feed over a different network or disconnect other devices from your current network if that isn t an option to help free up bandwidth. Try moving your home Wi-Fi router closer to your Notifi bulb to see if the distance from your router is causing the bulb to disconnect from your home network. Even if your Notifi bulb is located relatively close to your home Wi-Fi router, keep in mind that different materials (metal, concrete, plaster, stucco, etc.) in your home can weaken your Wi-Fi signal. Minimizing the number of walls and ceilings between your home Wi-Fi router and the bulb can help. Check the version of the firmware (the software inside of the Notifi bulb) through the app at the top of the camera settings screen. Updates to the firmware often include improvements which help the Notifi systems function and perform better. If you are still unable to view the live-stream video feed, please force quit the app and then sign back in. For instructions on how to force quit an app, refer to your operating system s instructions. WHY WON T THE NOTIFI SYSTEM CONNECT TO MY WIRELESS NETWORK (HOME ROUTER)? To resolve issues with the Notifi Video Doorbell System not connecting to the home router: Using your mobile device, test the Wi-Fi signal at the location of the Notifi Bulb and Camera (entryway). If the Wi-Fi signal at the entryway is low, move the router closer to the entryway or get a Wi-Fi extender. Verify you are connecting to the correct wireless network and inputting the correct network password. If you are unsure of your network password, contact the router manufacturer. Verify if there is a firewall device installed (e.g. SonicWall, Zywall). If there is a firewall, the UDP timeout (UDP port 80) must be set to 180 seconds or greater for both inbound and outbound. If you are unsure how to set these, contact the firewall manufacturer. If any changes have been made to the wireless network name, password or security, you must setup the Notifi System again. WHY AM I NOT RECEIVING NOTIFICATIONS? Ensure that your Notifi System is online. Ensure that your mobile device has a data connection (Wi-Fi or cellular data). Ensure that the notifications settings in the Notifi App are turned on. Within the Notifi app, follow: > Feature Settings > Notifications WHY DO I GET LOGGED OUT SUDDENLY WHILE STREAMING VIDEO? This would happen if two people are trying to use the same username/password at the same time on two different devices. When the second user logs in, the first user will be kicked off. To avoid this, instead of two people sharing the same username and password (like a husband/wife, for example) have the second person create their own account and invite them as a friend so that you can view the camera at the same time. WHY DOES MY CHIME NOT RING WHEN I PRESS THE PUSH BUTTON? Even if the push button is located relatively close to the chime, keep in mind that different materials (i.e. metal, concrete, plaster, stucco, etc.) in your home can weaken the signal from the push button. Minimizing the number of walls and ceilings between the push button and chime can help. 12
1 Year Limited Warranty This is a Limited Warranty which gives you specific legal rights. You may also have other rights which vary from state to state or province to province. For a period of one year from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you. Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, batteries, and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges. This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR- POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests. This device complies with Part 15 of the FCC Rules and RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The user is cautioned that changes or modifications not expressly approved by the party responsible for regulatory compliance could void the user s authority to operate the equipment. Please call 1-800-858-8501 (English speaking only) for assistance before returning product to store. 8:00 AM to 5:00 PM CST (M-F). You may also write* to: HeathCo LLC P.O. Box 90045 Bowling Green, KY 42102-9045 ATTN: Technical Service * If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase. Apple and the Apple logos are trademarks of Apple Inc., registered in the U.S., and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc. Android is a trademark of Google Inc. Wi-Fi is a registered trademark of Wi-Fi Alliance Copyright 2015 HeathCo LLC All Rights Reserved 208490-01