Acer AL1917 Service Guide. Service guide files and updates are available on the CSD web: for more information, Please refer to http: csd.acer.com.

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Acer AL1917 Service Guide Service guide files and updates are available on the CSD web: for more information, Please refer to http: csd.acer.com.tw 1

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Table of Contents Chapter 1 Monitor Features.. 8 1.1 Test Conditions. 8 1.2 Features..... 8 1.3 LCD Panel Specification... 9 Chapter 2 OPERATING INSTRUCTIONS.. 13 2.1 Function Name 13 2.2 OSD Menu Description.. 15 2.3 OSD Control.....16 2.4 OSD Menu Screen..... 16 2.5 OSD Function Definition 19 2.6 Plug and Play....19 2.7 Power Saver..18 Chapter 3 Machine Disassembly and Assembly.... 20 3.1 Machine Disassembly 20 3.2 Machine Assembly.... 24 Chapter 4 Troubleshooting.... 28 4.1 Abnormal display Troubleshooting...28 4.2 Abnormal (On/Off, LCD Display, K/B) Troubleshooting...30 4.3 Abnormal (BIOS, OSD, Other Display) Troubleshooting..31 4.4 Audio Abnormal....32 Chapter 5 Connector Information....... 33 5.1 Function Block Diagram. 33 5.2 Connector Location... 34 5.3 D-sub Mini 15Pin Connector..... 34 5.4 DC Connector...... 34 Chapter 6 FRU (Field Replaceable Unit.......35 7

Monitor Features 1.1 Test Conditions Chapter 1 2 Item Temperature Humidity AC input voltage Condition Normal room temperature (25 2 ) 50 10% 100V 2V, 120 2V, 60Hz / 240 2V, 50Hz Brightness Contrast Resolution setting Color temperature Measuring instrument Others Maximum with OSD setting Middle with OSD setting 1280 x 1024 @60HZ With OSD setting Minolta CS-1000T Spectrometer and Photometer CA -210 or equivalent Before measuring, Auto Adjust & Auto Balance must be done in advance 1.2 Features 19 SXGA TFT LCD Panel TN Mode Liquid Crystal D-SUB/ DVI-D Input Audio Function (Optional) Support to 75Hz Refresh Rate Support VESA-DCC 2B plug & play function Support VESA-DPMS & DVI DMPM Power Management Function Wide Viewing Angle High Brightness & Contrast Ratio High Brightness & Contrast Angular Dependent Fast LC Response Time Light Weight 8

1.3 LCD panel Specification Technical Specification Item Specification Unit LCD panel Graphic Performance Power source Power consumption Panel Model M190E5-L0A LCD panel Active Area Driver Element 376.32 (H) x 301.056 (V) (19.0 diagonal) a-si TFT Active Matrix Pixel Number 1280 x R.G.B. x 1024 Pixel Pitch Pixel Arrangement 0.294 (H) x 0.294 (V) RGB Vertical Stripe Display Color 16.2M Tran missive Mode Normally White Viewing Angle (H / V) Typical 150 / 130 Brightness Typical 280 Contrast Ratio Typical 400 LC Response Time (Tr+Tf) 8 (Tr: 2 + Tf: 6) Separate Sync. TTL Level Graphic Horizontal Sync. Vertical Sync. Input Connector Positive / Negative Positive / Negative D-Sub mini 15 pins, DVI-D 24 pins Auto Adjust Clock, Phase, H Position & V Position Performance Screen Scaling Power Management Color Adjustment OSD Language Power Input VGA/SVGA/XGA/SXGA Full Screen Display VESA DPMS, DVI DMPM, ENERGY STAR Compliance User, 6500K, 7500K & 9300K English, French, German, Spanish, Italian, Japanese, Traditional Chinese, Simplified Chinese AC100~240 (Worldwide) Operation Mode 58 Power Saving Sleep Mode Power Saving OFF Mode 2W @230VAC 50Hz 1W @230VAC 50Hz Power source Power consumption Tilt angle Upward / Downward 20 / -5 Tilt angle Physical Dimension, weight 410.1 x 425.5 x 189.6 (W x H x T), (4.5) Physical DCC Plug & Play DDC 2B Compliance DCC Function Front key 5keys Function Audio & Speaker 2.5 W x2 9

(1) Definition of Viewing Angle (qx, qy): Normal θx = θy = 0º θy- θy+ θx- = 90º x- θx- θx+ y+ 12 o clock direction θy+ = 90º 6 o clock θy- = 90º Y- x+ θx+ = 90º 10

(2) Definition of Contrast Ratio (CR): The contrast ratio can be calculated by the following expression and figure below. Contrast Ratio (CR) = L255 / L0 L255: Luminance of gray level 255 L 0: Luminance of gray level 0 CR = CR (5) CR (X) is corresponding to the Contrast Ratio of the point X at Figure in Note (5). Definition of luminance measured points and Brightness Uniformity: Horizontal Line Number [pixel] Vertical Line Number [pixel] X : Test point Active area Delta X=17.0mm;Delta Y=17.0mm Luminance of center point: L=L (1) Brightness Uniformity Measurement points: Five specified points 1-5 Formula: Maximum [L (1), L (2), L (3), L (4), L (5), L (6), L (7), L (8), L (9), L (10), L (11), L (12), L (13)]/Minimum [L (1), L (2), L (3), L (4), L (5), L (6), L (7), L (8), L (9), L (10), L (11), L (12), L (13)] 11

(3) Definition of Response Time (T R, T F ) and Measurement Method: 100% 90% Gray Level 255 Gray Level 255 Optical Response Gray Level 0 10% 0% Time T F T R (4) Luminance, Chromaticity and CCT Measurement Measurement System Setup: The LCD module should be stabilized at given temperature for 15 minutes to avoid abrupt temperature change during measuring. In order to stabilize the luminance, the measurement should be executed after lighting Backlight for 15 minutes in a windless room. LCD Module LCD Panel Center of the Screen Spectrometer (Minolta CS1000T) 500 mm Light Shield Room (Ambient Luminance < 2 lux) 12

OPERATING INSTRUCTIONS 2.1 Function Name Chapter 2 2 2.1.1 Front No. Name Descriptions 1 Power Switch Power On/Off 2 LED Indicator Green Normal operation Orange Power management 3 MENU OSD control MENU button 4 > Right selection/ Volume button 5 < Left selection/ Volume button 6 AUTO Adjust Clock, Phase, H Position and V Position automatically 7 Speaker 2.5W x 2 13

2.1.2 Back No. Name Descriptions 8 Lock hole Kensington 9 D-Sub D-sub mini 15pin Connector 10 DVI-D IN (Optional) 24 pin connector 11 Audio IN (Optional) Phone Jack 3.5 12 AC-In AC Power Jack 14

2.2 OSD Menu Description 1. Power: Press this key to control power ON/OFF of the Monitor. Green: normal display. Orange flicker: no signal input. Orange: power off. 2. Auto/Exit: When the input signal source is PC, used to execute auto adjustment 3. < >: Press this button for selection or adjustment when OSD is shown. 4. +/ : Used to select the OSD function; when there is OSD menu, used to increase function value. Enter brightness control function directly when there is no OSD menu. 5. / : Used to select the OSD function; when there is OSD menu, used to decrease function value. Enter contract control function directly when there is no OSD menu. 6. Menu: Use to display OSD menu; when there is OSD menu, used to execute OSD function or enter next layer of OSD menu; if executing OSD function, exit OSD function and save the value adjusted. AUTO < > MENU POWER 15

2.3 OSD Control 1. Click MENU to display the OSD window as shown in the following figure. 2. Click < or > to select the function to be adjusted as shown in the following figure. 3. Click the MENU to select the function to be adjusted. 4. Click < or > to change current settings. 5. To exit OSD, select to close the OSD window and save changes. To change other settings, repeat steps 2-4. 2.4 OSD Menu Screen Bright/Contract Adjustment Phase/Clock pulse Adjustment Horizontal/Vertical Adjustment Color Temp. Adjustment Language Selection OSD Setting Auto Adjustment Message Restore Exit The OSD disappears several seconds after you stop pressing the buttons while performing an adjustment. Any changes are automatically saved in the memory when the OSD disappears. Turning off the power should be avoided while using the menu. 16

Adjustments for clock, phase and positions are saved for each signal timing. Except for these adjustments, all other adjustments have only one setting, which applies to all signal timings. The color will change from white to pink while the function is selected. 17

2.5 OSD Function Definition Primary Directory Symbol Secondary Directory Symbol N/A N/A Secondary Directory Items Contrast Brightness Description Adjust the contrast between the foreground and background of an image on the screen Adjust the background brightness of the screen Phase Adjust the focus of the image (for analog input adjustment only) Clock Pulse Adjust the clock pulse of the image (for analog input adjustment only) Horizontal Move the image left and right on the screen (for analog input adjustment only) Vertical Move the image up and down on the screen (for analog input adjustment only) Warm Color Temp. Set up the color temp. to be warm white color Cold Color Temp. Set up the color temp. to be cold white color User Definition/Red User Definition/Green Adjust red/green/blue gain User Definition/Blue N/A English N/A N/A Deutsch N/A Francis Select the language you want N/A Espanola N/A Italian N/A???? N/A Horizontal Vertical Move OSD left and right Move OSD up and down N/A OSD Time Display Adjust OSD time display settings Auto Adjustment Set up horizontal, vertical, sequence and focus automatically (for analog input only) N/A N/A N/A Analog Digital Message Restore Select the input source you want (for DVI Input only) Display resolution, H/V frequency and the input port used for current input timing function Restore to factory settings N/A Exit Close the OSD window and save changes 18

2.6 Plug and Play The new VESA Plug and Play function is used which eliminates the complicated and time-consuming installation process. You can use the Plug and Play system without encountering usual installation problems. Your computer system can easily identify and automatically adjust the monitor. The LCD Monitor uses Display Data Channel (DDC) to send Extended Display Identification Data (EDID) to the computer system, so the computer system can be set to monitor auto adjust. 2.7 Power Saver Power control system, also called (Power Saver), is installed inside the LCD Monitor. If the monitor has not been used for a certain period of time, the system will turn the monitor to low voltage mode to save power. Slight moving or any click will return to the original image. The VGA card inside the computer handles Power Saver. You can use computer software to set the function. The LCD Monitor is compatible with EPA ENERGY STAR and NÜ TEK if used with a VESA DPMS computer. To save power, turn off the power of the LCD monitor when not in use. 19

MACHINE DISASSEMBLY AND ASSEMBLY 3.1 Disassembly Procedures Chapter 3 2 Picture Description 20

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3.2 Assembly Procedures 24

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Troubleshooting 4.1 Abnormal Display Troubleshooting Chapter 4 2 28

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4.2 Abnormal (ON/OFF, LCD display, Keyboard) Troubleshooting 30

4.3 Abnormal (BIOS, OSD, Other Display) Troubleshooting 31

4.4 Audio Abnormal Troubleshooting 32

Connector Information 5.1 Function Block Diagram Chapter 5 2 OSD Key Pad / Audio Out Speaker Audio In 3.3V Main Board D-sub Analog Video Signal LCD Module DC/DC DC-5V AC Power LIPS DC-19V Backlight 33

5.2 D-sub mini 15pin Connector Pin No. Pin Function Pin No. Pin Function 1 Red video input 9 NC 2 Green video input 10 Ground 3 Blue video input 11 No connection 4 NC 12 (SDA) 5 Ground 13 Horizontal sync (Composite sync) 6 Red video ground 14 Vertical sync 7 Green video ground 15 (SCL) 8 Blue video ground 5.3 Audio Connector Phone Jack, d=3.5mm 5.4 AC Connector ac power jack 34

FRU (Field Replaceable Unit) List Part List Chapter 6 2 Picture Part name Description Vendor Part No. 35

Picture Part name Description Vendor Part No. 36

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Explosion Diagram 38