KD-MSVA4X4Pro Video Audio Matrix Switcher capable of switching up to 4 Component (YPbPr) or RGBHV (VGA) Video Sources with L&R Analog or Digital PCM Audio Sources/Inputs to 4 Independent Zones/Outputs Set Up Guide Key Digital FAT BOY Series KD-MSVA4x4Pro is a Video/Audio Matrix Switcher capable of separate switching of 4 Component (YPbPr) or RGBHV (VGA) Video Sources/Inputs to 4 independent Zones/Outputs with Analog and Digital Audio. Can also convert Analog Audio to Digital Audio or Digital Audio to Analog Audio with full control over Volume, Bass, Treble, Balance and Lip-Sync. Can also accept Composite Video over PCM connection.
Page 2 Table of Contents About KD-MSVA4X4Pro Connections, LEDs and Button Map............................................. 3 Application Example......................................................... 5 Quick Setup Guide.......................................................... 6 Remote Control............................................................12 RS-232 Commands..........................................................12 Specifications..............................................................16 Important Product Warnings & Safety Instructions...................................18 How to Contact Key Digital....................................................19 Warranty Information.........................................................19 About KD-MSVA4X4Pro Description Video/Audio Matrix Switcher capable of separately switching up to 4 Component (YPbPr) or RGBHV (VGA) Video Sources/Inputs to 4 independent Zones/Outputs with Analog and Digital Audio Key Features Full independent matrix switching of Video and Audio Supports all SD, HD, and VESA (VGA, SVGA, XGA, WXGA, SXGA, UXGA) resolutions up to 1080p (60Hz & 50Hz) SD & HD: 480i, 480p, 720p, 1080i, 1080p VESA / VGA (RGBHV): From 640x480p up to 1920x1200p Inputs support L/R Analog and PCM Coaxial Digital Audio and can convert Analog to Digital or Digital to Analog with full Audio control. Front LED s indicate the selected Source and Input/Output status Independent Audio format configurations are supported at each output 2010 Key Digital, Inc. All rights reserved.
Page 3 Key Benefits Independent or simultaneous muting of Video and Audio Capable of switching RGBHV signals by utilizing Left and Right Audio connections for H & V signals Serial IR, Optical IR, Front Panel Control, Discrete Remote Codes, RS-232 Control. Supports major control systems such as AMX, Control4, Crestron, RTI, Savant, Universal, Xantech Additional Key Features Easily controlled via IR remote (included), Serial IR, and RS-232 RCA style connectors for ease of installation Slim 1U Rack chassis for space conservation Matrix Expansion Can be incrementally expanded (with additional units) up to 4 Sources/Inputs to 32 Zones/ Outputs or 8 Sources/Inputs to 32 Zones/Outputs. Visit www.keydigital.com for expansion unit model numbers Mounting:»» Rack mount: Secure the rack ears to each side of the KD-MSVA4X4Pro with the supplied hardware.then, fasten the unit to the rack rails with the included machine screws.
Page 4 Unit Configurations: The KD-MSVA4X4Pro is a full matrix audio / video switcher capable of switching 4 Inputs to 4 Outputs. Any Input, or Source, is available to any Output, or Zone, at any time. The switcher can also be used as a distribution amplifier when all outputs are fed from the same source input. The unit will handle line level Analog audio signals and PCM Digital audio signals. It will also convert Analog audio signals to Digital, and Digital audio signals to Analog. Full control of audio properties such as Bass, Treble, Mid-range, Balance and Lip-Sync are also available. Control of the KD-MSVA4X4Pro may be through Front Panel push buttons, IR Remote, Serial IR or RS-232. The KD-MSVA4X4PRO can be configured to work in several Modes. There are 3 Audio Modes available when in the RGBHV (VGA) mode and 5 Audio Modes available when in Component (YPrPb) mode. NOTE: These modes can only be set with the RS-232 command SPC VT x to select the Video Input format type desired, and SPO xx T y to select the Audio Output type desired. (See RS-232 commands detailed on page 14) NOTE: The factory default configuration is Component Video with Audio Type #1. RGBHV with Audio Type #1 - RGBHV Video with PCM Audio. H&V will Input and Output over L&R connections. PCM Audio Input & Output at PCM. PCM Audio will be in pass-through mode without audio processing or control. You may pass any format of Digital audio through the PCM connections in this mode. RGBHV with Audio Type #2 - RGBHV Video with Composite Video. No Audio. H&V over L&R connections. Composite Video over PCM connections. RGBHV with Audio Type #5 - RGBHV Video with PCM Audio. H&V at L&R connections. PCM Audio at PCM connections. Full Audio processing and control available. Will not pass encoded multichannel content. (Dolby Digital, DTS etc.) Component with Audio Type #1 - Component Video with Analog L&R Audio. Analog Audio inputs to Analog Audio outputs with full processing. PCM Audio inputs to PCM outputs in pass-through mode. No audio processing. PCM will pass all audio formats. Component with Audio Type #2 - Component Video with Analog L&R Audio. Analog Audio inputs to Analog Audio outputs with full processing. Composite Video may be switched utilizing the PCM inputs and outputs. No PCM audio available in this case. Component with Audio Type #3 Component Video with Analog L&R Audio. Analog Audio inputs to Analog Audio outputs with full processing. Analog also converted to PCM Audio at PCM Outputs. Full Audio processing at PCM Outputs. Will not pass encoded multichannel content. (Dolby Digital, DTS etc.) Component with Audio Type #4 - Component Video with PCM Audio. PCM Inputs converted to Analog with full Audio processing to L&R Analog outputs. PCM Audio also available at PCM Outputs via pass-through mode. No audio processing. PCM will pass all audio formats. Component with Audio Type #5 Component Video with PCM Audio. PCM Inputs converted to Analog with full Audio processing to PCM outputs. Will not pass encoded multichannel content. (Dolby Digital, DTS etc.) NOTE: Independent Audio format configurations are supported at each output.
Page 5 Connections, LEDs and Button Map Rear Panel Connections: All connections to the KD-MSVA4x4Pro are found on the rear panel of the unit. Refer to the illustrations below for port assignments while making connections Power Connection Pr/R Y/G Pb/B 4X Video / Audio Inputs Pr/R Y/G Pb/B Operation Mode Switch RS-232 Port L/H-Sync R/V-Sync PCM/CVBS L/H-Sync R/V-Sync PCM/CVBS IR Eye Serial IR Input Connections 4X Video / Audio Outputs Component (YPbPr) Video Inputs Video Input YPbPr Audio Input L/R Analog PCM Digital Coaxial Audio Composite (CVBS) Video Input on PCM port (if not used) RGBHV (VGA) Video Inputs Video Input RGBHV (utilizing L&R for H&V) Audio Input PCM Digital Coaxial Audio (only) Composite (CVBS) Video Input on PCM port (if not used) Output Connections Component (YPbPr) Video Outputs Video Output YPbPr Audio Output L/R Analog PCM Digital Coaxial Output Composite (CVBS) Video Output on PCM port (if not used) RGBHV (VGA) Video Outputs Video Output RGBHV (utilizing L&R for H&V) Audio Output PCM Digital Coaxial Audio (only) Composite (CVBS) Video Output on PCM port (if not used)
Page 6 Component Connections: Input: (4X) Component (YPbPr) RCA connectors (4X) PCM (or Composite Video) RCA connectors (4X) Left & Right Analog Audio connectors Output: (4X) Component (YPbPr) RCA connectors (4X) PCM (or Composite Video) RCA connectors (4X) Left & Right Analog Audio connectors RGBHV Connections: NOTE: If using a VGA (HD15) cable, you will need a VGA to 5 RCA breakout cable (not supplied) Input: (4X) RGB RCA connectors (4X) PCM (or Composite Video) RCA connectors (4X) HV RCA connectors
Page 7 Output: (4X) RGB RCA connectors (4X) HV RCA connectors Unit Connection Plate (4X) PCM (or Composite Video) RCA connectors Power Connection RS-232 Port Serial IR IR Eye Operation Mode Switch: 2 position slide switch to select Program Mode for upgrading firmware or Normal operation mode.
Page 8 Front Panel Operation: Output Video Select Button Output Audio Select Button IR Eye Video Input LEDs Audio Input LEDs Buttons Outputs 1-4; there are 2 buttons per Output, Video & Audio. Press the Output buttons to select which Input is desired for that Output. Each time an Output button is pressed, it will move sequentially to the next Input Output Video Select Cycle through to select desired Video Input Output Audio Select LED Lights Cycle through to select desired Audio Input LED Input Indicator Bank; Indicates selected Input for associated Output. There are 8 LED s for each Output number. 4 Blue LED s, 1 for each Video Input. 4 Orange LED s, 1 for each Audio Input Each output has two push buttons to select the input source for both Video and Audio separately for a total of 8 buttons. Output Video Mute LED lights 1 and 4 light to indicate Video Mute is enabled. Output Audio Mute LED lights 1 and 4 light to indicate Audio Mute is enabled.
Page 9 Application Example Blu-Ray Cable Box Satellite Box DVD Player PCM L/R Comp PCM L/R Comp PCM L/R Comp PCM L/R Comp KD-MSVA4X4Pro RS232 Control Serial IR Optical IR Optical IR Distributed Audio System PCM PCM PCM PCM Component L/R Audio PCM Audio Comp L/R Comp L/R Comp L/R Comp L/R Speakers Projector Speakers Display Speakers Display Speakers Display Zone 1 Zone 2 Zone 3 Zone 4
Page 10 Quick Setup Guide: Connections 1. Begin with the KD-MSVA4x4Pro and all Input/Output devices turned off and power cables removed 2. Connect Component Video or RGBHV Video and Left / Right Analog or PCM Audio cables into the appropriate Input/Output Connections 3. Connect your Video and Audio source devices. 4. Connect Video and Audio display devices. 5. Connect power to the KD-MSVA4x4Pro as well as all other input and output devices and turn them on 6. Operate KD-MSVA4x4Pro switcher via the front panel buttons, IR remote, serial IR or RS-232 control Operation: After performing the setup above, the unit is ready for operation. Most applications will just involve switching for day-to-day operation. There are several options for controlling the unit. Commands can be issued via IR remote control, RS-232 or by using the front panel buttons. Matrix Switching via Push Buttons Push Output Video Select button to cycle to desired Video Input source Push Output Audio Select button to cycle to desired Audio Input source Matrix Switching via IR Video & Audio Switch To switch Video and Audio: Select the desired Output number, followed by the R3 button, then the desired Input number. Example. To switch Output 2 with Audio to Input 4 press; R1-02-R3-04 Matrix Switching via RS-232 To switch Video Independently: SPOxxSIyy xx = Desired Video Output # yy = Desired Video Input # To switch Audio Independently: SPOxxSAyy xx = Desired Audio Output # yy = Desired Audio Input # To switch Video and Audio simultaneously: SPOxxSByy xx = Desired Video & Audio Output # yy = Desired Video & Audio Input #
Page 11 Factory Default Reset: To perform a factory default reset; with the unit powered on, press and hold the Output 1 Video Select button AND the Output 4 Audio Select button simultaneously for 10 sec. then release. This will reset the unit to its initial configuration. All customized settings will be lost. Remote Control The KD-MSVA4X4Pro ships with an IR remote control providing selection of inputs for every output. As illustrated in the following diagram, these convenient keys are clearly marked. Power On Power OFF Numeric Keypad Video Mode Audio Mode R1 Button R2 Button Arrow Up, Down R3 Button Tone Controls: Bass, Middle, Treble R4 Button Volume Balance LipSync (Delay) All Mute / Mute All Restore / Restore
Page 12 KD-MSVA4x4Pro IR Remote Commands: Below are listed some of the most common remote commands. Output Number = 01-04 Input Number = 01-04 Numeric Keypad Value = (00-99) Arrows Up/Down Power On = Power On Power Off = Power Off For a complete listing of all remote commands, please visit the Key Digital website at www.keydigital.com Switching and Mute Commands Video & Audio Switch To switch Video and Audio: press R1, Select the desired Output number followed by the R3 button, then the desired Input button. Example: To switch Output 2 to Input 4 press; R1-02-R3-04 Video Switch To switch Video ONLY: Select the desired Output number, followed by the Video Mode button, then the desired Input number. Example: To switch Output 2 Video to Input 4 press; R1-02-VideoMode-04 Audio Switch To switch Audio ONLY: Select the desired Output number, followed by the Audio Mode button, then the desired Input number. Example: To switch Output 2 Audio to Input 4 press; R1-02-AudioMode-04 Mute Video & Audio ALL To Mute both Video and Audio on ALL Outputs: Select R1-All Mute Mute Video & Audio per Output Number To Mute both Video and Audio for a specific Output: Select R1-(Output #)-Mute Mute Video ALL To Mute ALL Video Outputs: Select R1-Video Mode All Mute Mute Video per Output Number To Mute a specific Video Output: Select R1-(Output #) Video Mode - Mute Mute Audio ALL To Mute ALL Audio Outputs: Select R1-Audio Mute All Mute Mute Audio per Output Number To Mute a specific Audio Output: Select R1-(Output #) Audio Mode - Mute Un-Mute Video & Audio ALL To Un-Mute BOTH Video and Audio on ALL Outputs: Select R1-All Restore
Page 13 Un-Mute Video ALL To Un-Mute ALL Video Outputs: Select R1-Video Mode All Restore Un-Mute Audio ALL To Un-Mute ALL Audio Outputs: Select R1-Audio Mode All Restore Audio Adjustment Commands Output: Audio Output adjustment ranges: Volume = 00-96 (80 =default) Bass, Treble & Middle Frequencies =00-24 (12 = default) Balance = 00-40 (20 = default) Lip Sync (Delay) = 00-99 (00 = default) each increment = 5.5ms Volume Default To return the Overall Output Volume for a specific Output number to the default setting: Select the desired Output number, press the Volume button, and then R3. Example: To return the Output Volume of Output 2 to the default setting, press; R1-02- Volume-R3 Volume Level To adjust the Output Volume for a specific Output number: Select the desired Output number, press the Volume button, and then enter the Value desired. You may also use the Up or Down Arrow button to increase or decrease the Volume. Example: To set the Volume level of Output 2 to 40, press; R1-02-Volume-40 Example: To increase or decrease the Volume level of Output 2, press; R1-02-Volume- to increase and R1-02-Volume- to decrease. IR Extender: You may also want to use an IR extender, such as the KD-IRKIT300: A rear panel sensor is available for use with the IR extender. A wired IR serial connector is also provided. Mount the IR extender on the side of the KD-MSVA4X4Pro unit, or connect the serial connector cable. KD-IRB3099 Wired IR Extender Back of the Unit 3.5mm male-to-male mono cable KD-IRCB204 Connecting Block Wired IR Extender KD-IRB3099 Unit Uses a 3.5mm male-to-male Mono cable
Page 14 RS-232 Commands: The KD-MSVA4X4Pro provides access to all functions when used with an RS-232 control system. For a complete list of all available RS-232 commands please see the Technical section at www. keydigital.com. Connection protocol is as follows: RS-232 cable pin out Baud rate: 57,600 Data Bits: 8 Pin 5 Ground Parity: None Stop Bits: 1 Pin 3 Receive Flow Control: None Pin 2 Transmit The commands are not case sensitive. The command lines are shown with spaces for clarity. No spaces are required when entering commands. All standalone units have 00 as their default address. When multiple units are used as in an expansion configuration, each unit will have a unique address. In this case, all below commands should start with the Prefix: A zz, where zz = [01-99] and represents the units System Address. This will ensure the commands are sent to the correct unit. Values for Commands: Address zz = 00-99 (Default standalone 4x4 is 00) Inputs xx = 01-99 (or A = All) Outputs xx = 01-99 (or A = All) Output Volume yy = 00-96 (Default is 80) Output Bass yy = 00-24 (Default is 12) Output Middle yy = 00-24 (Default is 12) Output Treble yy = 00-24 (Default is 12) Output Balance yy = 00-40 (Default is 20) Output Delay yy = 00-99 (Default is 00, each increment = 5.5ms) Output Mute Interval yy = 00-09 (Default is 00) H Help PHI Help with Input Setup Commands PHO Help with Output Setup Commands PHC Help with Control Setup Commands PHT Help with Status Commands PN Power On PF Power Off
Page 15 System Output Set-Up Commands To set Video Configuration Type: SP C VT x To set the Video Input Format Type: Where x = 0 or 1 and is the Video Type desired. 0 = Component (YPbPr), 1 = RGBHV (VGA) Example: To set the Video Input format type to RGBHV, issue the command; SPCVT1 To set Audio Configuration Type: SP O xx T y To set the Audio Output Format Type: Where xx = 01-99 and is the Output number and y = 1-5 and is the Configuration Type desired. Example: To set Audio Type to 2 for Output 2, issue the command; SPO02T2 Example: To set Audio Type to 1 for Output 3, issue the command; SPO03T1 Example: To set Audio Type to 4 for All Outputs, issue the command; SPOAT4 Audio Configuration types listed below. Audio Type #1 - Analog L&R Audio Full Audio processing and control at analog outputs. PCM Audio Output from PCM Inputs with PCM Audio in pass-through mode without audio processing or control. You may pass any format of Digital audio through the PCM connections in this mode. Audio Type #2 - Analog L&R Audio. Analog Audio inputs to Analog Audio outputs with full processing. Audio Type #3 Analog L&R Audio. Analog Audio inputs to Analog Audio outputs with full processing. Analog also converted to PCM Audio at PCM Outputs. Full Audio processing at PCM Outputs. Will not pass encoded multichannel content. (Dolby Digital, DTS etc.) Audio Type #4 - PCM Audio. PCM Inputs converted to Analog with full Audio processing to L&R Analog Outputs. PCM Audio also available at PCM Outputs via pass-through mode. No audio processing. PCM will pass all audio formats. Audio Type #5 PCM Audio. PCM Inputs converted to Analog with full Audio processing to PCM outputs. Will not pass encoded multichannel content. (Dolby Digital, DTS etc.) To set Audio Output Volume: SP O xx AV yy To set the Output Volume level: Where xx = 01-99 and is the Output number and yy = 00-99 and is the Volume level. Example: To set Audio Volume of Output 3 to 50, issue the command; SPO03AV50
Page 16 To Mute Output - Analog Audio Only: SP O xx A E/D/T To Mute the Analog Audio Output for a specific Output: Where xx = 01-99 and is the Output number and E is for Audio Mute Enabled, D is for Audio Mute Disabled and T is to toggle between Enabled and Disabled. Example: To Enable Audio Mute for Output 3, issue the command; SPO03AE To Mute Output - PCM Audio Only: SP O xx PM E/D/T To Mute the PCM audio for a specific output; Where xx = 01-99 and is the Output number, and E is for Audio Mute Enabled, D is for Audio Mute Disabled and T is to Toggle between Enabled and Disabled. Example: To Enable PCM Audio Mute for Output 3, issue the command; SPO03PME NOTE: This command will also mute Composite Video if utilized at the PCM connections To Mute Output Video & Audio: SP O xx AVM E/D/T To Mute the Video & Audio Output for a specific Output; Where xx = 01-99 and is the Output number and E is for Video & Audio Mute Enabled, D is for Video & Audio Mute Disabled and T is to toggle between Enabled and Disabled. Example: To Enable Video & Audio Mute for Output 3, issue the command; SPO03AVME To switch Video and Audio together: SP O xx S yy To rout the desired Input to the desired Output with Audio: Where xx = 01-99 and is the Output number and yy = 01-99 and is the Input number. Example: To route Input 3 with audio to Output 2 issue the command; SPO02S03 To switch Video only: SP O xx SI yy To rout the desired Video Only Input to the desired Output: Where xx = 01-99 and is the Output number and yy = 01-99 and is the Input number. Example: To route Input 3 to Output 2 issue the command; SPO02SI03 To switch Audio only: SP O xx SA yy To rout the desired Audio Only Input to the desired Output: Where xx = 01-99 and is the Output number and yy = 01-99 and is the Input number Example: To route Audio Input 3 to Output 2 issue the command; SPO02SA03 To switch PCM Audio (or CV) Only: SP O xx SP yy To rout the desired PCM Audio (or Composite Video) to the desired Output: Where xx = 01-99 and is the Output number, and yy = 01-99 and is the Input number. Example: To route PCM from Input 3 to Output 2, issue the command; SPO02SP03 System Control Set-Up Commands Front Panel Buttons: SP C FB E/D/T To Enable or Disable the Front Panel push buttons for the unit; Example: To Enable the front panel buttons issue the command; SPCFBE Example: To Disable the front panel push buttons issue the command; SPCFBD Example: To Toggle between front panel buttons enable-disable issue the command SPCFBT
Page 17 To Reset Unit to factory default settings: SP C DF Example: To reset the unit to factory default, issue the command line: SPCDF System Status Commands Global Status: ST A Example: To issue a query for the current status of all parameters, issue the command: STA Key Digital provides a resource database for downloadable control modules at: www.keydigital.com/controlmain.aspx Accessories: External 6 Volt DC 6.6 Amp switching power supply (for 110V-240V 50/60Hz applications) IR Remote control with two batteries Operating Instructions Specifications Technical: Input (Each): Component (YPbPr) on 3 RCA female 1Vpp/75Ω; 1 Composite Video or SPDIF on 1 RCA female 1Vpp/75Ω. Left and Right Analog Line Audio on two RCA connectors(2vrms/10kohm) Input (Each): RGBHV (VGA) on 5 RCA female RGB 1Vpp/75 Ω, HV 5V TTL (Using Left Audio connector for H, Right Audio connector for V ); 1 Composite Video or SPDIF on 1 RCA female 1Vpp/75Ω. Output (Each): Component (YPbPr) on 3 RCA female 1Vpp / 75Ω; 1 Composite Video or SPDIF on 1 RCA female 1Vpp/75Ω. Left and Right Analog Line Audio on two RCA connectors (2VRMS/10kohm) Output (Each): RGBHV (VGA) on 5 RCA female RGB 1Vpp/75 Ω, HV 5V TTL (Using Left Audio connector for H, Right Audio connector for V ); 1 Composite Video or SPDIF on 1 RCA female 1Vpp/75Ω. Max Video Input Level: YPbPr: 1.2Vpp on 75Ω, AC coupling; Composite Video or S/PDIF: 1.2Vpp on 75Ω, AC coupling Return Loss: -19dB Max Video Output Level: YPbPr: 1.5Vpp on 75Ω, DC coupling; Composite Video or S/PDIF: 1.2Vpp on 75Ω, AC coupling; RGBHV video supports up to 1920x1200 resolution (VESA format) WUXGA Control: Front panel push buttons and LED s, front and rear Infrared Receiver, Wired IR on rear, RS-232 on Tx and Rx lines Matrix Switching: Full independent matrix switching of Video and Audio Video S/N Ratio: 58dB RMS un-weighted; 65 db RMS @ 5MHz weighted, optimal EQ
Page 18 K-Factor: 0.22% @ optimal EQ Video Isolation (Crosstalk): -45dB @ 5MHz; Supports Normal(up to 96kHz, does not accept Dolby D, DTS) mode with Audio Control or Bypass mode(accepts any digital audio Dolby D, DTS etc.) in PCM Resolution Conversion: 24 bits; 48kHz sampling rate for Analog Stereo Audio Analog Audio Max Input Level: 4dBu on 50kΩ, AC coupling Analog Audio Max Output Level: 4dBu on 150kΩ, DC coupling Audio Bandwidth: 20Hz to 20kHz @ 0dBu TND + Noise: 0.33% @0dBu @ 1kHz S/PDIF Max Input Level: 1Vpp on 75Ω, AC coupling S/PDIF Max Output Level: 1Vpp on 75Ω, DC coupling Audio Rates: Supports both RS232 (Baud Rate at 57600bps) and Serial IR (at 38kHz) Control Connections: DB9 connector for RS232; Two (2) IR receive sensors at Front and Rear for Remote Control; 3.5mm Mono Phone Jack for Serial IR (input only) Power: +6V, 6.6A General: Regulation: CE, RoHS, WEEE Rack Mount: 1U, 1 Rack Width (rack ears included) Enclosure: Black Metal Product Dimensions: L = 17.5 W = 7 H = 1.75 Shipping Carton Dimensions: L = 23.5 W = 11 H = 4.5 Product Weight: 6 lb Shipping Weight: 9 lb Accessories: IR Remote, UL Certified Power Supply Important Product Warnings: 1. Connect all cables before providing power to the unit. 2. Test for proper operation before securing unit behind walls or in hard to access spaces. 3. If installing the unit into wall or mounting bracket into sheet-rock, provide proper screw support with bolts or sheet-rock anchors. Safety Instructions. Please be sure to follow these instructions for safe operation of your unit. 1. Read and follow all instructions. 2. Heed all warnings. 3. Do not use this device near water. 4. Clean only with dry cloth.
Page 19 5. Install in accordance with the manufacturer s instructions. 6. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 7. Only use attachments/accessories specified by the manufacturer. 8. Refer all servicing to qualified service personnel. Servicing is required when the device has been damaged in any way including: Damage to the power supply or power plug Exposure to rain or moisture You MUST use the Power Supply provided with your unit or you VOID the Key Digital Warranty and risk damage to your unit and associated equipment. How to Contact Key Digital System Design Group (SDG) For system design questions please contact us at: Phone: 914-667-9700 E-mail: sdg@keydigital.com Technical Support For technical questions about using Key Digital products, please contact us at: Phone: 914-667-9700 E-mail: tech@keydigital.com Repairs and Warranty Service Should your product require warranty service or repair, please obtain a Key Digital Return Material Authorization (RMA) number by contacting us at: Phone: 914-667-9700 E-mail: rma@keydigital.com Feedback Please email any comments/questions about the manual to: E-mail: customersupport@keydigital.com Warranty Information All Key Digital products are built to high manufacturing standards and should provide years of trouble-free operation. They are backed by a limited two-year parts and labor warranty.
Key Digital, led by digital video pioneer Mike Tsinberg, develops and manufactures high quality, cutting-edge technology solutions for virtually all applications where high quality video imaging is important. Key Digital is at the forefront of the video industry for Home Theater Retailers, Custom Installers, System Integrators, Broadcasters, Manufacturers, and Consumers. 521 East 3rd Street, Mount Vernon, NY 10553 Phone :: 914.667.9700 Fax :: 914.668.8666 Web :: www.keydigital.com Rev 0 Jan. 2011