GUIDE TO WRITING SCIENTIFIC PAPERS (BACHELOR- AND MASTER THESES, SEMINAR PAPERS)

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Ludwig-Maximilians-University Munich Munich School of Management Institute of Electronic Commerce and Digital Markets GUIDE TO WRITING SCIENTIFIC PAPERS (BACHELOR- AND MASTER THESES, SEMINAR PAPERS) Updated: 2015-11-20 Contents 1 Literature research and analysis... 1 2 Composition of content... 2 3 Formal requirements... 3 3.1 Size and page layout... 3 3.2 Cover page... 4 3.3 References... 4 3.4 Quotations... 5 3.5 List of references... 5 3.6 Tables and figures... 6 3.7 Language... 6 3.8 Models, formulas, symbols... 7 3.9 Statement of originality... 7 3.10 Miscellaneous... 7 4 Consultation... 8 5 Further guidelines (in German)... 8

LITERATURE RESEARCH AND ANALYSIS 1 1 Literature research and analysis Possibilities of literature research: Review issues of important journals of recent years with respect to your subject, e. g., Business & Information Systems Engineering, Management Science, Information Systems Research, MIS Quarterly, Harvard Business Review, Journal of Marketing, Journal of Marketing Research, Marketing Science, International Journal of Research in Marketing, Marketing Letters (depending on subject further journals). Databases, e. g., AISeL, EBSCO, EconLit, JSTOR, WISO. (Concerning these, see the offer of university library: http://www.ub.uni-muenchen.de/) Examine cross-references! (therefore: if possible look for the latest articles first, the classics will be quoted within). Important rule: First evaluate the relevance of an article (abstract, introduction, figures and tables) then start reading. Early preparation of an outline supports the objective of literature search. Basic rule: Don t take all sources at face value, but evaluate them carefully. The basic literature stated by the institute is merely given to you to facilitate the introduction into the topic. The quality of your literature research is not assessed by the amount of your sources, but rather by the proper citation of the relevant references for your topic. Secondary quotations are permitted only in very rare exceptional cases. Whether verbatim or in content, thoughts from any sources have to be marked as such. Proper quotation is an expression of scientific integrity. (If in doubt, rather quote too much than too little.) Every quotation has to be examined if taken out of context it may give a wrong impression.

COMPOSITION OF CONTENT 2 2 Composition of content The presentation of the content of your paper primarily depends on your topic. Therefore, consider the following general information. The outline should not be too elaborate. Usually, it becomes confusing with more than three outline levels. If a new outline level is introduced, it must consist of at least two sub-chapters. (Example: No 3.1.1, if there is no 3.1.2 following). The definition of the problem should answer the following questions: What is the problem? (Narrow down the topic!) Why is it important? (Relevance) Why is it not trivial? (Challenging problem) What do you want to contribute to solve the problem? (Contribution) Definitions should be chosen in line with the purpose for the topic. It is recommended to state the definition and the aim of the work, first. Tip: Ask yourself at each section, whether it contributes to the problem solving defined at the beginning. The summary (last chapter of the work) should return to the initial statement of the problem. In this chapter, the reader expects answers to the question(s) asked at the beginning. The best way to make an impression: structure your text! Insert charts and figures as often as possible. To outline several theories, models, methods or empirical studies, it is usually helpful to start by classifying or standardizing. A classification should give an entire overview of the available/known theories, methods, models, or studies.

FORMAL REQUIREMENTS 3 To assess different theories, models, methods or studies, it is appropriate to develop assessment criteria in advance. Please note: The following assessment of methods etc. has to be based on these and only these criteria. It is recommended to use charts then. To constitute different empirical studies, it is particular important to establish how findings correspond or contradict each other. If findings of different empirical studies contradict each other, it must be examined, how these differences can be explained. Statements have to be as precise as possible. Undifferentiated judgments should be avoided. Rather judgments have to be based on logic. Personal value judgments have to be separated from factual claims. 3 Formal requirements 3.1 Size and page layout The maximum number of pages (empirically, one page roughly corresponds to 2,300 characters): Seminar thesis (Bachelor, Master): 15 pages (Exception: when working in groups of two: 25 pages) Bachelor thesis: 30 pages Master thesis: 50 pages This includes figures and tables in the text, but not title page, outline, various lists and appendices. Please note that no text should be shifted to the appendix due to lack of space (see below). All lists are numbered with roman numerals and start with II (as the cover page is the first page; however, no page number is indicated there). The main part as well as appendices and list of reference are numbered with Arabic numerals starting with 1. The Statement of originality has no page number. Page numbers are positioned at the upper right part of the page.

FORMAL REQUIREMENTS 4 Font: Times New Roman Font size: 12 point Line spacing: 1 ½-line; after every paragraph 12 point spacing Margin: left 4 cm; right 2 cm; top 3 cm; bottom 2,5 cm Layout: justification, hyphenation Footnotes can be written single line and in font size 10 point. The appendix should only contain additional information that is not necessary to understand the text. 3.2 Cover page You will find a template for the design of the cover page in a separate document. 3.3 References References of sources are to be integrated as short reference in the footnotes. Different procedures are possible after consultation, as far as they are applied in a meaningful and consistent manner. Footnote: Cf. author(s) (year), page reference. (First names or academic degree are not indicated here. There is a full stop at the end.) Example for one author: Cf. Spann (2002), p. 151. Example for two authors: Cf. Spann and Tellis (2006), p. 68. Example for more than two authors: Cf. Spann et al. (2012), p. 132. However, all authors have to be listed in the list of reference. If more than one publication of the same author with the same publishing year is used, the references are distinguished by the letters a, b etc. after the year. Example: Cf. Skiera (1999a), p. 151. To refer to two subsequent pages of one resource, the first page is cited followed by a f.

FORMAL REQUIREMENTS 5 Example: Cf. Skiera (1999a), p. 151f. To refer to more than two pages of one resource, please cite the page numbers. Example: Cf. Skiera (1999a), p. 151-155. If several resources are used for one statement, only one footnote is made. 3.4 Quotations Direct quotes should be used rarely. Direct quotes are put in quotation marks. In the reference the cf. is dropped. 3.5 List of references The resources are listed in alphabetical order of the authors` names. The name is listed first. Multiple resources of an author are listed chronologically. The oldest publication is named first. Single authors are listed before teams of authors. It is sufficient to use initials of the first name. Here again, a consistent approach is important. Literature administration programmes, such as Citavi or Endnote, simplify the management of resources, also they ensure a consistent presentation of resources with a uniform quoting. Pay attention to completeness: Every resource cited in the text must occur in the list of references. (But not additional ones! Resources that have been read, but have not been used directly, must not be listed.) Monographs:. Example: Lilien, G. L./Rangaswamy, A. (2003): Marketing engineering Computer-assisted marketing analysis and planning, 2 nd ed. Prentice Hall, Upper Saddle River, NJ. Articles in edited volumes: Example: Skiera, B./Spann, M. (2004): Opportunities of Virtual Stock Markets to Support New Product Development, in: Albers, S. (Ed.): Cross-functional Innovation Management. Perspectives from Different Disciplines, Gabler Verlag, Wiesbaden, 227 242.

FORMAL REQUIREMENTS 6 Articles in journals: Example: Spann, M./Skiera, B. (2003): Internet-Based Virtual Stock Markets for Business Forecasting, in: Management Science 49(10), 1310 1326. Working papers: Example: West, J. D./Jensen, M. C./Dandrea, R. J./Gordon, G. J./Bergstrom, C. T. (2012): Author-Level Eigenfactor Metrics: Evaluating the Influence of Authors, Institutions and Countries Within the SSRN Community: SSRN Working Paper (1636719), Harvard Business School NOM Unit No. 12-068. Web pages: Example: Meeker, M./Devitt, S./Wu, L. (2010): Morgan Stanley Internet Trends 2010, http://www.morganstanley.com/institutional/techresearch/pdfs/ Internet_Trends_041210.pdf, Retrieved January 2, 2012. 3.6 Tables and figures Figures and tables have to be numbered consecutively. Tables and figures must be labelled and annotated to be comprehensible. There must be a reference to all tables and figures in the text. The reference for tables and figures occur behind the word sources: directly below the table/figure. If a table/figure has been modified in comparison to the original, it has to be marked by: in dependence on:/based on:. You have to create tables (and usually also figures) yourself and should not paste them as screenshot. Tables/figures must be large enough to read them easily. 3.7 Language Grammar, spelling and punctuation mistakes attract negative attention and, if they occur frequently, lead to fewer points. Try to achieve objectiveness and rationality in your expression. Use, where appropriate, technical terms and a simple and understandable language. Formulate meaningful headings. The outline of the text has to be in Arabic numbers (1, 1.1, 1.1.1,...).

FORMAL REQUIREMENTS 7 Abbreviations should be avoided. Topic-specific, established abbreviations may be used (sparingly), if explained when used for the first time and occur in the list of abbreviations. 3.8 Models, formulas, symbols Please mark the components of your model clearly. If symbols are used in formulas, a list of symbols is needed at the beginning of the work. This does not replace the explanation in the text (at least an explanation is needed where the symbol is used for the first time). Number all equations in your work. Example: r (1) t b Sj,r cj,r j,r (jj, rr). 3.9 Statement of originality On the last page of your work, a statement of originality must be submitted. With this, you certify that you carried out the work independently and quoted all used references. Furthermore, you declare that the work has not yet been published or submitted with an audit institution. You will find an example for the statement of originality in a separate document. All submitted copies have to be signed personally (no print of a digital signature). 3.10 Miscellaneous Bachelor thesis/master thesis: You hand in the bound work (solid adhesive binding) in duplicate as well as an electronic version at ISC (ISC: Room 023, note administration times). The electronic form of the work, provided it does not exceed 10 MB, can be uploaded and sent through a Web form to the ISC (http://www.isc.unimuenchen.de/abgabe_abschlussarbeiten/index.html). For file sizes >10 MB, please hand in the electronic version on a data carrier (CD, DVD or memory stick) together with the bound copies at ISC.

CONSULTATION 8 For seminar theses, a simple spiral binding is sufficient when submitting at the secretariat of the institute. Please note that, for the purpose of plagiarism-detection, all submitted works may be passed on in electronic format to external services and stored on external servers. Order of the different parts: Title page Outline List of figures (where necessary) List of tables (where necessary) List of abbreviations (where necessary) List of symbols (where necessary) Text Appendices (where necessary) List of references Declaration of originality 4 Consultation We offer you comprehensive advice. You are free to use it or not. Please note that for sensible use of consultation we would appreciate your questions as early as possible. In this consultation, nothing will be approved. The decision on the design of your work is up to you. 5 Further guidelines (in German) Bänsch, A./Alewell, D. (2009): Wissenschaftliches Arbeiten, 10. Auflage, Oldenbourg, München. Brink, A. (2013): Anfertigung wissenschaftlicher Arbeiten Ein prozessorientierter Leitfaden zur Erstellung von Bachelor-, Master- und Diplomarbeiten, 4. Auflage, Springer Gabler, Wiesbaden.

FURTHER GUIDELINES (IN GERMAN) 9 Deutsche Forschungsgemeinschaft (2013): Vorschläge zur Sicherung guter wissenschaftlicher Praxis Empfehlungen der Kommission "Selbstkontrolle in der Wissenschaft", Denkschrift, Wiley-VCH, Weinheim. Theisen, M. R. (2011): Wissenschaftliches Arbeiten Technik - Methodik - Form, 16. Auflage, Vahlen, München.