IREM Headquarters and Chapter Version January 9, Brand and Style Guide

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IREM Headquarters and Chapter Version January 9, 2018 Brand and Style Guide

Table of Contents Section 1: Brand Messaging 3 - About IREM 4 - Brand Positioning 5 - IREM Trademarks 6-7 Section 2: Logos and Tagline 8 - Logos 9 - Clear Space 10 Section 3: Typography, Colors, and Imagery 21 - Fonts 22 - Primary Color Palette 23 - Grayscale Color Palette 24 - Secondary Color Palette 25 - Imagery 26 For More Information 27 - Logo Variations 11 - Primary IREM Logo 12 - IREM Acronym Logo 13 - IREM Tagline Logo 14 - IREM Address Block 15 - Chapter Logo 16 - Chapter Address Block 17 - Credential Logos 18-19 - Tagline Usage 20 2

Section 1 Brand Messaging and Positioning 3

About IREM Statement About the Institute of Real Estate Management IREM is an international force of 20,000 individuals united to advance the profession of real estate management. Through training, professional development, and collaboration, IREM supports our members and others in the industry through every stage of their career. We believe in our people, and we provide the tools they need to succeed. We open doors, we forge connections, and we help show the way forward. Backed by the power that comes with being an affiliate of the National Association of REALTORS, we add value to our members, who in turn add value to their teams, their workplaces, and the properties in their commercial and residential portfolios. Our memberships empower college students, young professionals, and industry veterans who are committed to career advancement. Earning our credentials, including the CPM, ARM, ACoM, and AMO, demonstrates a commitment to, and passion for, good management. These credentials, along with our courses and array of resources, all exist with one goal in mind to make a difference in the careers of those who manage. 4

Brand Positioning What is brand positioning and how should it be used? A brand positioning statement is an expression of how a brand fills a particular consumer need in a way that its competitors don t. It explains what the brand does, the target and what the benefits of the brand are in a concise statement. The IREM brand positioning statement is not the organization s description see About the Institute of Real Estate Management on page 4, which should be used verbatim as IREM s organizational description. The IREM brand positioning statement below is for internal use only and should be used as a guide for creating communications, using key phrases only, i.e., champion of the property management professional, career stages, exciting career choice, support. It should never be used verbatim. IREM Brand Positioning Statement IREM is the greatest champion of the property management professional. That s because we support our professionals through all stages of their careers from college students to young professionals to industry veterans. IREM strongly believes property management is an exciting career choice and through mentorship and more, members will find the support they need to succeed. 5

IREM Trademark Usage To promote the IREM brand as well as to protect our rights, we have established trademark and design standards to be used consistently at all levels of the organization Headquarters, chapters, and members. It is essential that anyone using the IREM name, marks, or credentials follow these guidelines to ensure that IREM maintains its distinctiveness in the marketplace, as well as to follow trademark laws and regulations. IREM On documents where the IREM trademark statement is used (see statement below), IREM should be used with a superscripted registration mark on the first mention of IREM within all copy. ex. IREM is the Institute of Real Estate Management. With IREM, you can grow your business... On documents with no trademark statement, IREM should be used with a superscripted registration mark on all mentions of IREM within all copy. ex. IREM is the Institute of Real Estate Management. With IREM, you can grow your business... IREM Trademark Statement Institute of Real Estate Management. All rights reserved. IREM, CERTIFIED PROPERTY MANAGER, CPM, ACCREDITED RESIDENTIAL MANAGER, ARM, ACCREDITED MANAGEMENT ORGANIZATION, AMO, Income/Expense Analysis, Expense Analysis, MPSA, and JPM are registered marks of the Institute of Real Estate Management. IREM Diversity Statement IREM practices diversity. We are an inclusive organization that embraces and values differences and welcomes individuals of all races, genders, creeds, ages, sexual orientations, gender identities, and national origins, and individuals with disabilities, providing an equal opportunity environment among its members, vendors, and staff. 6

IREM Trademark Usage IREM Credentials When speaking or writing about IREM credentials individually, they should be referred to as follows: CPM designation ARM certification ACoM certification AMO accreditation CPM Member ARM Member ACoM Member AMO Member firm When speaking or writing about them collectively, use the word credentials to describe them as a group. On documents where the IREM trademark statement is used (see page 6), the credential should be used with a superscripted registration mark on the first mention of the credential within all copy. ex. The CPM is the most trusted credential in the industry. Earn your CPM today to... On documents where the trademark statement is not used, the credential should be used with a superscripted registration mark on all mentions of the credential within all copy. ex. The CPM is the most trusted credential in the industry. Earn your CPM today to... When spelling out IREM credentials in text, they should always be listed in ALL CAPS. CERTIFIED PROPERTY MANAGER ACCREDITED RESIDENTIAL MANAGER ACCREDITED COMMERCIAL MANAGER ACCREDITED MANAGEMENT ORGANIZATION Note: The ACoM is not a registered trademark and should not use a superscripted registration mark. Individual Usage Only active credentialed members and firms may use the CPM, ARM, ACoM or AMO in connection with their names. John Doe, CPM Jane Doe, ARM Bob Smith, ACoM Realty Corporation, AMO 7

Section 2 Logos and Tagline 8

The IREM Logo The Primary IREM Logo: This logo consists of the full color graphical icon, IREM lettermark, and Institute of Real Estate Management. This is the primary identity and should be used in all IREM produced materials where the logo is needed. Examples of materials include, but are not limited to, presentations, signage, collateral, brochures, etc. The IREM Acronym Logo: This logo is the graphical icon and IREM lettermark only. The IREM acronym logo should only be used in cases where space is an issue, and minimizing the primary IREM logo would render the words Institute of Real Estate Management unreadable. The IREM Tagline Logo: This logo is the primary IREM logo plus the IREM tagline. See page 20 for more information on how/when to use the IREM tagline. Preferred placement of the IREM logo is always the top left corner of all documents or products. This applies to publications, brochures, white papers, letterhead, etc. 9

IREM Logo Spacing X X X At a 1 inch logo height, the white space would be 1/4 inch. X X X X At a 1/2 inch logo height, the white space would be 1/8 inch. X X X X At a 1 inch logo height, the white space would be 1/4 inch. X Clear space frames the logo, separating it from other elements such as headlines, text, imagery and the outside edge of printed materials. Our logo requires the appropriate clear space in all applications. The logo must always be surrounded on all sides by a clear space or zone. No type or other graphic elements may enter this zone. The minimum required clear space for most print and web usage is a distance of X, where X equals one-quarter (1/4) the height of the logo. Allow for additional clear space whenever possible. For large projects such as signage or banners over 2 feet in width, allow a minimum of 2 inches of space on all sides of the logo. The recommended minimum sizes for the logo are: Print: 1.5 W Web: 180px W If you must make the logo smaller than the minimum, such as pens or collateral material, ensure that the elements of the logo the color block, the name Institute of Real Estate Management and the superscripted registered mark remain readable and maintain the same relative proportions and spacing. And if you re unsure, just ask. Email us at brandguide@irem.org 10

IREM Logo Variations Always default to full color IREM logo, but in instances such as black and white printing, follow the rules below. 1) 2) In preferred order: 1. Full Color Logo, gray IREM. Refer to page 23 for color palette. 2. Gray Tones Logo (for black and white usage). Refer to page 24 for color palette. 11

Correct and Incorrect Logo Usage PRIMARY IREM LOGO To ensure the integrity of the IREM brand, do not alter the identity in any way. It is important to protect the IREM identity by being aware of logo violations. See below for examples of correct/incorrect usage. When using IREM logos, always use the original files provided by IREM Headquarters. CORRECT INCORRECT Don t extend the signature past the boundaries of the logo lockup. Signature should never be larger than the logo. Don t place signature to either side of the logo. Do not use signature logo when too small to read. 12

Correct and Incorrect Logo Usage IREM ACRONYM LOGO To ensure the integrity of the IREM brand, do not alter the identity in any way. It is important to protect the IREM identity by being aware of logo violations. See below for examples of correct/incorrect usage. When using IREM logos, always use the original files provided by IREM Headquarters. CORRECT INCORRECT There is no 2 color variation. No separation of design and text. IREM Full color should only use gray IREM. No different typeface or additional text. Only put logo on a solid background of color. No borders. 13

Correct and Incorrect Logo Usage IREM TAGLINE LOGO To ensure the integrity of the IREM brand, do not alter the identity in any way. It is important to protect the IREM identity by being aware of logo violations. See below for examples of correct/incorrect usage. When using IREM logos, always use the original files provided by IREM Headquarters. CORRECT INCORRECT Don t use the tagline without the spelled out Institute of Real Estate Management Signature and/or tagline should never be extend past the logo lockup or be larger than the logo. Do not use tagline logo when too small to read. FOR THOSE WHO MANAGE TO MAKE A DIFFERENCE Do not use alternate fonts for signature and/or tagline. Don t place signature and/or tagline to either side of the logo. 14

Correct and Incorrect Logo Usage IREM ADDRESS BLOCK For instances when you need to add contact information use logo below. Such instances include envelopes, business cards, letterhead, brochures, publications, etc. CORRECT IREM Headquarters 430 North Michigan Avenue, Chicago, IL 60611 (800) 837-0706 www.irem.org getinfo@irem.org Always right align the address to boundaries of the logo lockup Address in Source Sans Pro regular, PMS Gray 424 C Only use title caps in address Direction (north, etc.) and street type (avenue, etc.) are spelled out no abbreviations INCORRECT 430 N Michigan Ave, Chicago, IL 60611 (800) 837-0706 www.irem.org Do not put contact on one line. IREM Headquarters 430 North Michigan Avenue, Chicago, IL 60611 (800) 837-0706 www.irem.org getinfo@irem.org Do not use with tagline logo. 430 NORTH MICHIGAN AVE, CHICAGO, IL 60611 (800) 837-0706 WWW.IREM.ORG GETINFO@IREM.ORG Do not use all caps in contact information. IREM Headquarters 430 North Michigan Avenue, Chicago, IL 60611 (800) 837-0706 www.irem.org getinfo@irem.org Do not use where too small to read. 15

Correct and Incorrect Logo Usage IREM CHAPTER LOGOS For chapter specific logo usage use the below. CORRECT Greater Los Angeles Chapter 3950 Eagle Rock Boulevard, Suite 65235, Los Angeles, CA 90065 Chapter name positioned below the signature Chapter name aligns to right of logo lockup and extends left Only use Title Caps in chapter name - Not ALL CAPS Chapter name in Source Sans Pro Bold; PMS Gray 424 C Note that chapter numbers should not be used INCORRECT Greater Los Angeles Chapter Only use approved font and color. Greater Los Angeles Chapter Do not align chapter name left. Greater Los Angeles Chapter No. 6 Do not use chapter number in logo signature. Greater Los Angeles Chapter Do not add any other graphic elements or borders. 16

IREM CHAPTER ADDRESS BLOCK Correct and Incorrect Logo Usage For instances when you need to add contact information to the chapter logo, use the logo below. Such instances include envelopes, business cards, letterhead, brochures, publications, etc. CORRECT Greater Los Angeles Chapter 3950 Eagle Rock Boulevard, Suite 65235, Los Angeles, CA 90065 (213) 633-1990 www.iremla.org jennifer@iremla.org Chapter name positioned below the signature Chapter name and address aligns to right of logo lockup Only use Title Caps in chapter name and address- Not ALL CAPS Chapter name in Source Sans Pro bold; PMS Gray 424 C Address in Source Sans Pro regular; PMS Gray 424 C Note that chapter numbers should not be used Direction (north, south, etc.) and street type (avenue, lane, etc.) are spelled out no abbreviations INCORRECT Greater Los Angeles Chapter 3950 Eagle 3950 Rock Blvd, Eagle Suite Rock 65235, Boulevard, Los Angeles, Suite CA 90065 65235, (213) Los 633-1990 Angeles, www.iremla.org CA 90065 Do not put contact on one line. Greater Los Angeles Chapter 6 3950 Eagle Rock Boulevard, Suite 65235, Los Angeles, CA 90065 (213) 633-1990 www.iremla.org jennifer@iremla.org Do not use chapter number. Greater Los Angeles Chapter 3950 EAGLE 3950 ROCK Eagle Rock BLVD, Boulevard, SUITE 65235, Suite 65235, LOS ANGELES, Los Angeles, CA CA 90065 (213) 633-1990 WWW.IREMLA.ORG JENNIFER@IREMLA.ORG Do not use all caps in contact information. Greater Los Angeles Chapter 3950 Eagle Rock Boulevard, Suite 65235, Los Angeles, CA 90065 (213) 633-1990 www.iremla.org jennifer@iremla.org Do not use where too small to read. 17

Credential Logos Always default to full color credential logos, but in instances such as black and white printing follow the recommendations below. 1) CPM 2) ACoM 3) ARM 4) AMO In preferred order: 1.) Full Color Logo. White text/blue background. PMS 2757 C. 2.) Reversed Color Logo. Blue text and frame/white background. PMS 2757 C. 3.) Gray Tone Logo. White text/gray background. PMS 424 C. 4.) Reversed Gray Tone Logo. Gray text and frame/white background. PMS 424 C Refer to page 23 for CMYK and RGB color equivalents of the above Pantone colors. CPM ARM AMO CPM ARM ACoM ACoM CPM ACoM CPM AMO ARM AMO ARM ACoM AMO 18

Correct and Incorrect Credential Logo Usage Correct CPM ACoM ARM AMO Incorrect AMO ARM No borders. Full color should only use the approved colors. CPM CERTIFIED PROPERTY MANAGER No different typeface. ACoM No separation of design and text. 19

IREM Tagline IREM TAGLINE FOR THOSE WHO MANAGE TO MAKE A DIFFERENCE The IREM Tagline Logo is a combination of the primary IREM logo and our tagline. This is the primary expression of our tagline and should be used when appropriate to amplify the IREM brand. The tagline logo helps communicate who we are and what we do. Do: Use the tagline logo when talking about our larger story, like in advertising or on the website. Reserve it for bigger ideas and spaces, like event display materials. Incorporate into communication materials that represent important initiatives. If you use the tagline separate from the IREM logo, make sure the IREM logo is still present on the material. Don t: Use on everyday communications or smaller venues and everyday social posts. Use as an informal sign off, or in an email signature. Use in communications that focus on other brands, partners, etc. 20

Section 3 Typography, Colors, and Imagery 21

IREM Primary Font Source Sans Pro Font Source Sans Pro Bold Title Caps Source Sans Pro Bold Title Caps Source Sans Pro Regular Sentence caps Source Sans Pro Bold Source Sans Pro Regular Source Sans Pro Regular Usage Headlines Subhead lines Body copy fonts Powerpoint Title Powerpoint Body Copy Powerpoint Sub-Bullet Copy Font Size 20pt 14pt 12pt 32pt 18pt 14pt IREM Fonts Downloading Source Sans Pro The Source Sans Pro font family is available for free download on Google fonts. https://fonts.google.com/specimen/source+sans+pro IREM Secondary Font Arial Font Arial Bold Title Caps PMS: 424 C CMYK: 57-47-18-14 RGB: 113-114-113 This gray is the primary font color and should be used whenever possible. When gray is not available, default to true black. In the event that Source Sans Pro is unavailable, default to the typeface Arial. Usage Headlines CMYK: 0-0-0-100 RGB: 0-0-0 Font Size 19pt Arial Bold Title Caps Subhead lines 13pt Arial Regular Sentence caps Arial Bold Arial Regular Body copy fonts Powerpoint Title Powerpoint Body Copy 11pt 30pt 16pt Arial Regular Powerpoint Sub-Bullet Copy 13pt 22

IREM Primary Color Palette Primary Color Palette PMS: 424 C CMYK: 57-47-48-14 RGB: 111-114-113 PMS 2757 U CMYK: 83-75-25-9 RGB: 67-78-126 PMS 241 C CMYK: 30-100-9-0 RGB: 179-25-131 PMS 123 C CMYK: 0-22-93-0 RGB: 255-198-41 PMS 7455 U CMYK: 63-50-3-0 RGB: 105-124-183 *Primary Blue To bold or emphasize a bit of copy, you may use the primary blue, as noted above. It should also be the first accent color used in marketing materials. Use the above gray as the default copy text color when available. If not, default to true black. 23

IREM Grayscale Color Palette Grayscale Palette PMS 427 C CMYK: 17-13-12-0 RGB: 209-210-212 PMS Cool Gray 6C CMYK: 36-28-27-0 RGB: 167-170-173 PMS Cool Gray 8C CMYK: 52-43-41-6 RGB: 129-130-133 PMS 424 C CMYK: 58-49-46-15 RGB: 110-111-114 For use in black and white printing only. 24

IREM Secondary Color Palette Secondary Colors For the majority of color usage, use the colors from the primary color palette. But in instances where an additional accent color is needed, the tones of the secondary colors chosen are meant to work with the primary colors of the logo. Use these colors to create accents, highlights and visual counterpoints in printed and digital design collateral. Whenever using the IREM color palette, care must be taken to accurately reproduce each color in order to ensure total consistency across all materials. Do not rely on the appearance of this guide for color matching since each computer screen and printer will reproduce the colors in different variations; consult a Pantone Color Formula Guide for accurate color. To request matching color samples contact brandguide@irem.org. PMS 7453 C CMYK: 51-27-0-0 RGB: 123-164-221 PMS 7452 C CMYK: 51-38-0-0 RGB: 128-147-220 PMS 7687 C CMYK: 100-86-15-3 RGB: 26-66-138 PMS: 7473 C CMYK: 81-19-52-2 RGB: 24-152-139 PMS: 7475 C CMYK: 76-38-47-11 RGB: 68-121-123 PMS: 5647 C CMYK: 82-57-66-62 RGB: 25-50-47 PMS 656 C CMYK: 19-12-9-0 RGB: 203-209-218 PMS 431 C CMYK: 67-52-44-17 RGB: 91-102-112 PMS 432 C CMYK: 79-64-52-44 RGB: 50-62-72 PMS 7408 C CMYK: 3-26-100-0 RGB: 247-190-0 PMS 689 C CMYK: 44-88-36-13 RGB: 140-60-103 PMS 7449 C CMYK: 63-82-50-52 RGB: 68-39-58 25

Imagery People Photos with people should evoke feelings of : Collaboration Entrepreneurship Youth Energy Brilliance Contemporary Do include: Equal range of gender, ethnicity and age Youthful individuals, as well as distinguished Current technology such as tablets, smartphones, laptops People looking away from camera Buildings and Cityscapes Building and cityscape photos should evoke feelings of: Growth Excitement Potential Dynamic Inspiration Do include: Daytime photography Angled shots of dynamic buildings Cityscapes from all IREM affiliated cities People with cityscape Do not use clipart 26

For More Information For questions about: Correct usage by IREM or its chapters Misuse or infringement by members or non-members U.S.P.T.O. registrations Contact us at brandguide@irem.org 27