Last year, the majority of One Housing residents who attended at least one training course found work through our service.

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Dear residents, Welcome to our residents training programme. We re sure you will find something of interest and remember, they are all free to One Housing residents. In 2017 we provided over 1,000 training sessions and plan to deliver even more in 2018! Are you currently looking for a job, promotion or change of career? Last year, the majority of One Housing residents who attended at least one training course found work through our service. Live outside of London? Calling all residents, particularly in Slough, Reading and Maidenhead We would like to bring our training programme closer to you and can offer a variety of training in your local area. Take a look at the training calendar and email training@onehousing.co.uk or phone 020 7428 4327 / 020 7428 4275 to contact the team. Let us know what you would like to see put on in your area. We think our courses are great but don t just take our word for it, residents have told us: Uplifting and engaging. I felt comfortable and really enjoyed learning something new. Excellent service! I was unemployed for 2 years, now I m working again it feels great! How to register Courses fill up fast so book your place early to avoid disappointment. Book now by: calling the team on 020 7428 4327 or 020 7428 4275 or e-mail training@onehousing.co.uk visiting the Employment & Training office at 220 Road, Camden NW1 7HE scanning and emailing the course request form to training@onehousing.co.uk speaking to your employment coach, All courses have a reserve list, so if you can t attend a session after confirming a place, let us know as soon as possible so that someone else can attend. We look forward to seeing you soon, Aryam and Santiago One Housing Training Co-ordinators 1

January 2018 Course Title Location (see page 9) Date Time Week Two Employment support drop-in Phoenix Heights Mon 8 January 10am 2pm 2 Introduction to jewellery making and upcycling old jewellery Tues 9 January 10am 4pm Food safety level 2 (accredited) Wed 10 January 10am 4pm Cover letter and CV writing workshop drop-in SWS Thurs 11 January 10am 2pm Achieving work-life balance (well-being) NEW! Thurs 11 January 10am 4pm Introduction to website design and WordPress Fri 12 January 10am 4pm Communicating effectively at work NEW! Fri 12 January 10am 4pm First Aid and community advocate with St John Ambulance (2 days) NEW! Sat 13 & Sun 14 January 10am 1pm DIY essentials: carpentry skills NEW! Sun 14 January 10am 1pm Week Three Employment support drop-in (no need to book) Phoenix Heights Mon 15 January 10am 2pm Music mirrors (support people with dementia through music) Tues 16 January 2pm 4pm Safeguarding for adults and children Wed 17 January 10am 4pm Cover letter and CV writing workshop drop-in SWS Thurs 18 January 10am 2pm Health and safety level 2 (accredited) Phoenix Heights Fri 19 January 10am 4pm Emergency first-aid (accredited) Sat 20 January 10am 4pm Barista and coffee skills Sat 20 January 10am 1pm

Week Four Employment support drop-in Phoenix Heights Mon 22 January 10am 2pm Business start-up, set your own business (2 days) Tue 23 & Wed 24 January 10am 4pm ICT skills essentials (computers skills) Wed 23 January 10am 4pm Cover letter and CV writing workshop drop-in SWS Thurs 25 January 10am 2pm Mediation skills for the workplace NEW! Thurs 26 January 10am 4pm Shoemaking workshop (make your own espadrilles!) Fri 26 January 11am 4pm DIY Essentials: Painting and upcycling furniture NEW! Sun 28 January 10am 1pm Week Five Employment support drop-in Phoenix Heights Mon 29 January 10am 2pm First Aid and community advocate with St John Ambulance (2 days) NEW! Tues 30 & Wed 31 January 10am 2pm Coping with anxiety with Camden Recovery college NEW! Tues 30 January 9am 1.30pm Yoga and Mindfulness with Museum of Happiness Wed 31 January 10am 4pm British Institute of Cleaning Science (2 days, twice a month) We run regular BICS training each month. Contact us at training@onehousing.co.uk or phone 020 7428 4275. Did we get it right this month? We aim to put on a diverse and interesting range of training in accessible locations. If you have any requests or suggestion please contact us: training@onehousing.co.uk or phone 020 7428 4275. Do you live outside of London? We don t expect you to travel. Call the team and we will try to arrange training in your local area. 3

February 2018 Course Title Location (see page 9) Date Time Week One Cover letter and CV writing workshop drop-in SWS Thurs 1 February 10am 2pm Introduction to event management and co-ordination SWS Thus 1 February 10am 4pm Health cooking on a budget (practical workshop) NEW! Kings Cross Thus 1 February 6pm 8pm Microsoft Excel for work (beginner level) NEW! Fri 2 February 10am 4pm Being positive in difficult situations (resident requested) Phoenix Heights Fri 2 February 10am 12pm Functional skills: L2 & E3 English, Maths and more (4 weeks) NEW! Week Two 4 We are setting up classes to support residents, contact us at training@onehousing.co.uk Employment support drop-in Phoenix Heights Mon 5 February 10am 2pm Eating for well-being with Camden Recovery College NEW! Mon 5 February 9am 1.30pm Microsoft Power Point and presentation skills for work Tues 6 February 10am 4pm Energy saving workshop (reduce your bill) NEW! Tues 6 February 10am 1pm FGM awareness and prevention International day NEW! Tues 6 February 10am 4pm Get that promotion! Evening masterclass NEW! Kings Cross Tues 6 February 5.30pm-8.30pm Mental Health first aid (resident requested) SWS Wed 7 February 10am 4pm Introduction to Indian cooking with Masala Zone chefs NEW! Wed 7 February 10am 4pm Cover letter and CV writing workshop drop-in (no need to book) SWS Thurs 8 February 10am 2pm Customer service level 2 (accredited) Thurs 8 February 10am 4pm Valentines day-themed soap-making and bath bomb workshop NEW! Fri 9 February 2pm 4pm

DIY Essentials: Basic home maintenance Sun 11 February 10am 1pm Week Three Employment support drop-in (no need to book) Phoenix Heights Mon 12 February 10am 2pm 5 Creative writing workshop (resident requested) Tues 13 February 10am 4pm First Aid and community advocate with St John Ambulance (2 days) NEW! Tues 13 & Wed 14 February 2pm 4pm Create a powerful LinkedIn profile (resident requested) Tues 13 February 2pm 4pm Mindfulness and Interview questions NEW! Wed 14 February 2pm 4pm Introduction to bookkeeping and budgeting for life NEW! Wed 14 February 10am 4pm Cover letter and CV writing workshop drop-in SWS Thurs 15 February 10am 2pm Marketing, media and promotion for your business Thurs 15 February 10am 4pm Report writing and effective communication NEW! Fri 16 February 10am 4pm DIY Essentials: Basic electrics NEW! Sun 18 February 10am 1pm Week Four Employment support drop-in (no need to book) Phoenix Heights Mon 19 February 10am 2pm Leadership skills and management Tues 20 February 10am 4pm Think yourself happy (resident requested) Kings Cross Tues 20 February 10am 4pm Introduction to personal assistant skills (PA) NEW! Wed 21 February 10am 4pm Cover letter and CV writing workshop drop-in (no need to book) SWS Thurs 22 February 10am 2pm Bread-making skills (take home what you make!) Thurs 22 February 10am 4pm How to build your brand and promote it! (marketing skills) NEW! Fri 23 February 10am 4pm

Cushion making workshop (resident requested) Fri 23 February 2pm 4pm Barista and coffee skills Sat 24 February 10am 1pm Week Five Employment support drop-in Phoenix Heights Mon 26 February 10am 2pm Confidence at interview and mindfulness (practical session) TBC Mon 26 February 10-4pm Control of Substances Hazardous to Health COSHH (accredited) NEW! Tues 27 February 10am 4pm Introduction to basic self defence NEW! Wed 28 February 2pm 4pm Events - award for personal licence holder (accredited) NEW! Wed 28 February 10am 4pm Did we get it right this month? We aim to put on a diverse and interesting range of training in accessible locations. If you have any requests or suggestion please contact us: training@onehousing.co.uk or phone 020 7428 4275. Do you live outside of London? We don t expect you to travel. Call the team and we will try to arrange training in your local area. 6

March 2018 Course Title Location (see page 9) Date Time Week One Cover letter and CV writing workshop drop-in SWS Thurs 1 March 10am 2pm Paediatric first aid (2 days course) Thurs 1 & Fri 2 March 10am 4pm Chocolate making and decorations workshop NEW! Fri 2 March 2pm 4pm Learn how to inspire people Sat 3 March 10am 1pm Week Two Employment support drop-in Phoenix Heights Mon 5 March 10am 2pm Introduction to Counselling (3 days) TBC 10am 4pm 7 Energy saving workshop (reduce your bill) NEW! Tues 6 March 10am 1pm Understanding mental health Tues 6 March 10am 4pm Introduction to payroll systems Wed 7 March 10am 4pm Cover letter and CV writing workshop drop-in SWS Thurs 8 March 10am 2pm Empower woman through confidence - International Woman s Day Thurs 8 March 10am 4pm Introduction to wedding planning (2 days) (resident requested) Phoenix Heights Thurs 8 & Fri 9 March 10am 4pm Become more confident through acting (Presentation skills) NEW! Fri 9 March 10am 4pm DIY essentials: painting, decorating and wallpaper crafts Sun 11 March 10am 1pm Week Three Employment support drop-in Phoenix Heights Mon 12 March 10am 2pm

Introduction to Indian cooking with Masala Zone chefs NEW! Tues 13 March 10am 4pm Introduction to counselling (4 days) Tues 13, 14, 20 & 22 March 10am 4pm First Aid and community advocate with St John Ambulance (2 days) NEW! Tues 13 & Wed 14 March 2pm 4pm Collective leadership in a team NEW! Wed 14 March 10am 4pm Cover letter and CV writing workshop drop-in SWS Thurs 15 March 10am 2pm Food Safety Level 2 (accredited) Thurs 15 March 10am - 4pm Floristry design (flower arrangement) NEW! Fri 16 March 10am - 4pm Week Four Employment support drop-in Phoenix Heights Mon 19 March 10am 2pm Be kind to yourself with Camden Recovery College Mon 19 March 9am 4.30pm 8 Project management (2 days) NEW! Tues 20 & Wed 21 March 10am 4pm Microsoft Office for work: the basics (word, power point & excel) NEW! Wed 21 March 10am 4pm Cover letter and CV writing workshop drop-in SWS Thurs 22 March 10am 2pm Bridal make-up (advanced level) NEW! Thurs 22 March 10am 4pm Introduction to indoor gardening and vegetable gardens NEW! Fri 23 March 10am - 4pm Week Five Employment support drop-in (no need to book) Phoenix Heights Mon 26 March 10am 2pm Group facilitation skills (run successful meetings) NEW! Tues 27 March 10am 4pm Introduction to wedding planning (2 days) NEW! Phoenix Heights Wed 28 & Thurs 29 March 10am 4pm Health and Safety level 2 (accredited) Wed 28 March 10am 4pm

Training locations: : 220 Road, Camden, NW1 7HE Phoenix Heights: 140a Byng Street, Isle of Dogs, E14 9AR Suttons Wharf South (SWS): 44 Palmers Road, Mile End, E2 0TA Is the venue difficult for you to get to or do you live outside of London? Contact the team and we will try to arrange training in your local area: training@onehousing.co.uk or phone 020 7428 4275. 9

Course request form Your details (enter in BLOCK CAPITALS please) Title (circle) Mr / Mrs / Miss / Ms / Other Full name Address Borough of residence Telephone number Mobile number Email Are you a One Housing resident? Are you a housing care and support customer? Please let us know of any mobility or disability requirements? Yes Yes Scheme name: No No Returning this form does not guarantee you a place on any course. We will let you know once a place has been allocated to you. If you don t get a place, we will keep you on a waiting list for future courses. Occasionally we may need to change the date or postpone a course; should this happen we will let you know as soon as possible and re-book you on a suitable course at a later date. You can return the form to us: By scanning and emailing it to training@onehousing.co.uk or In person at the Employment & Training office, 220 Road, Camden NW1 7HE. Alternatively, you can book training by: Speaking to your employment coach Calling the team on 020 7428 4327 or 020 7428 4275. Visiting our website. Please note, you don t need to book to attend our drop-in courses, just turn up on the day. Future training request If there is training you want to go on that is not listed in this pack, let us know the topic you re interested in, your preferred location and time below so we can look into providing this on your next programme. Course topic Location Time 10