LIBR 53 - TREASURE HUNT #2 (50 PTS) DUE 10/3/17 Name: I. Terminology/Concepts (10 pts) A. Give an example of these types of questions used during a reference interview: 1. Open question: 2. Closed question: B. Many reference works contain cross-references as you have seen in the LCSH (Red Books). Describe the differences between the See and See also cross-references: C. A list of books published within the past month can be found in a bibliography while those published in the early 20 th century can be found in a bibliography. D. To find quick factual information on the history of Ancient Egypt use a/an word pretty, use a/an.. To find similar words to describe the E. Take a look at the RUSA Guidelines. As a library patron, briefly identify 1 competency you personally find most important when you seek help at a public service desk. Explain why. LIBR 53, Treasure Hunt #2, Fall 2017 Page 1 of 6
II. Library Customer Service (10 pts) Reflect upon your personal experiences and answer the following questions A. How do you define excellent customer service? Feel free to refer to points from the RUSA guidelines. B. Identify skill(s) you have and explain how they would serve well in delivering excellent customer service to library patrons. LIBR 53, Treasure Hunt #2, Fall 2017 Page 2 of 6
III. Online Dictionaries Requires SFPL & CCSF Library Cards (8 pts) Point your browser to the SFPL website <www.sfpl.org>. Under elibrary, click Articles & Databases. Access the Oxford English Dictionary database with your library card. A. Look up the word Jehoshaphat. Answer these questions: 1. What is a brief definition of this word? 2. In which publication was this term used in 1876? Author(s): 3. What is the etymology of this word? 4. How is this word often used? In other words, what do people say when used in a sentence? B. Point your browser to the CCSF Library page <www.ccsf.edu/library). Under Finding Information, click Articles & Databases Credo Reference. At the top of the page, click Books General Reference. Select A Dictionary of Literary Symbols. Answer these questions: 1. Look up the word maze. Identify the the see cross-reference: 2. Identify the king who built a labyrinth underneath his palace: 3. What does the name Daedalus mean (in English)? 4. What is the difference between a maze and a labyrinth? LIBR 53, Treasure Hunt #2, Fall 2017 Page 3 of 6
IV. World Book Encyclopedia (7 pts) For this exercise, you will need to use the World Book Encyclopedia (should be at most libraries). A. Find information on FOIA. Answer these questions: 1. What does this acronym stand for? 2. What is the purpose of FOIA? What does it enable people to do? 3. FOIA was later strengthened by which amendment(s) in 1974? According to this amendment, in how many days must a FOIA inquiry be answered? 4. In 1996, yet another amendment extended the time by which a FOIA inquiry must be answered. What was the name of this amendment? (acronym is ok): In how many days must a FOIA inquiry be answered according to this amendment? 5. Which act defined representatives of the news media to include bloggers? 6. Identify the See also cross-reference: B. Identify the author of this article and his academic affiliation: Author: Academic affiliation: Year: Volume: Page(s): LIBR 53, Treasure Hunt #2, Fall 2017 Page 4 of 6
V. Encyclopedia Britannica Online (15 pts) Point your browser to the SFPL website <www.sfpl.org>. Under elibrary, click Articles & Databases. Access the Encyclopedia Britannica Online database with your library card. A. From the first page, click Reference Center and then Article Browse. Next, go to Philosophy and Religion Religion Occultism. Look up the article for tarot and answer these questions: 1. In which country were the tarot cards invented? 2. How many cards are in the major arcana and the minor arcana? 3. Identify the following characters on these cards from the major arcana: a. III: b. XVI: c. X: d. On which card does the magician appear? 4. In which country were tarot cards first used for fortune telling in 1780? 5. Author of article: B. Return to the Article Browse page and click the Biographies tab. Under the Known For drop-down menu, select Entertainment - - awards - Oscar. Limit the gender to female. Answer these questions about Kathryn Bigelow: 1. Full name: 2. Where did she study painting? 3. Identify her first feature-length film: 4. For which film did she win an Academy Award? Category: Year: 5. Author of article: LIBR 53, Treasure Hunt #2, Fall 2017 Page 5 of 6
C. Based on your experience using The World Book Encyclopedia and the Encyclopedia Britannica Online, which resource you do you prefer and why? (2 pts) LIBR 53, Treasure Hunt #2, Fall 2017 Page 6 of 6